In this episode, Steve Fretzin and Matt Spiegel discuss:

• The value of CRMs in your law firm and what makes a good CRM.
• What makes Lawmatics such a great program for lawyers.
• Continuing your relationship with the client after the case has finished.
• Relationships as the key to your success as a business.

Key Takeaways:

• There is going to be some thought and commitment to setting up your CRM properly. However, it’s not as terrible as you probably think it will be.
• The learning curve of the platform should never be an issue when setting up a CRM.
• Lawyers must start thinking more like traditional businesses when it comes to customer/client interaction.
• If you aren’t nurturing your relationships with your clients after the case ends, that is money you are leaving on the table.

"When it comes to intake, follow-up is critical. Law firms that follow up immediately have a significantly higher conversion rate than law firms that don't do that." — Matt Spiegel

Connect with Matt Spiegel:

Website: Lawmatics.com

Email: Matt@Lawmatics.com

LinkedIn: linkedin.com/in/mattspiegelesq/

Twitter: twitter.com/mattspiegelesq

Connect with Steve Fretzin:

LinkedIn: Steve Fretzin

Twitter: @stevefretzin

Facebook: Fretzin, Inc.

Website: Fretzin.com

Email: Steve@Fretzin.com

Book: The Ambitious Attorney: Your Guide to Doubling or Even Tripling Your Book of Business and more!

YouTube: Steve Fretzin

Call Steve directly at 847-602-6911

Show notes by Podcastologist Chelsea Taylor-Sturkie

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.