Can civility become a competitive edge? What happened to civility? When did we lose it? Did we ever have it? How can we find it and successfully implement civility for the common good? There is no denying we live in a divided world. Strong opinions, harsh words, misrepresentation of facts and outright lies have become common place. Civil discourse, discussion and debate has been replaced with name calling, hostile rhetoric and at times acts of violence. The lack of civility is not limited to the political area. We see it every day in business. People are disengaged at work. Every organization states the #1 asset is their employees – yet positive employee engagement is less than 15%. Far too many organizations have an unproductive TOXIC culture. This unhappiness has a price. • $550 billion annually is lost in productivity loss due to employee burnout • $330 billion annually is lost due to workplace stress

Tune in and hear how Nicole Bendaly and Mark Balzer address these issues.