Breakthrough: What Cabin Crew Can Teach You About Leadership, Teamwork and Customer Contact

For almost two decades,Thomas Gelmi has been an executive coach, facilitator, and sparring partner supporting leaders and teams in their development at various levels and in numerous industries. He focuses on developing personal and interpersonal competence in leadership, teamwork, and customer contact.

For his practice, he drawson an extraordinary biography with exciting milestones, including as even-year employment at the former Swissair. In the worldwide leadership and training of cabin crew, and in contact within ternational customers at 30,000 feet, he experienced first-hand how important a highlevel of personal and interpersonal competence is for effective human interaction. Additionally, he has many years of professional experience in various management positions and as a team leader and trained care giver in accidents and other extreme situations.

Based in Switzerland, with a home near Zurich, Thomas works with people all across Europe and regularly in North America, Africa, Asia, and Australia. His clients include global corporations as well as SMEs and private individuals.

Buy Thomas' Book "Break Through" here: https://amzn.to/2Uyogz4

Connect with Thomas here: Website: https://www.thomasgelmi.com/en/ Facebook: https://www.facebook.com/thomas.gelmi LinkedIn: https://www.linkedin.com/in/thomasgelmi/ YouTube: https://www.youtube.com/c/Gelmiconsultingzurich

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