Jess Ostroff Tyson talks to Dr. Justin Trosclair DC on A Doctor's Perspective Podcast
What can a doctor use a virtual assistant services for: podcast editing, social media management, backend video posting, blog writing and more. Jess Ostroff Tyson of Don’t Panic Mgmt agency discusses how she hires and trains VA’s, and why stay in USA.
Proactive, neighborly assistants who turn chaos into contentment, frustration into focus, and panic into productivity. I love this tagline and we mention Donald Miller’s Story Brand for a minute.
Pomodoro Time Management Method: do u really use it and does your staff have to as well?
A perk of working at her agency as 1099 compared to just by yourself is the training that she offers.
Launch a podcast, edit and post that podcast episode, edit blogs, content curation, bookkeeping, travel plans, scheduling yourself for meetings, research, event planning … How and why would a Doctor use a VA?
What Is content curation?
Maybe you are going to do videos, but you don’t want to do any of the editing, posting etc… Don’t Panic Mgmt can do that for you. (episodes 68, 69, 70 are all about video creation and ideas on what to do with those videos)
I want to do an open house, can you make all the contacts scheduling and setting up vendors and the time lines?
We have 3 options with a Virtual Assistant: Fast, Cheap, Done Well: but you can only pick 2.
Webinars are all the rage? What is it you do to help me if I just want to talk and no time to promote and build the site
What should I look out for and what are better tasks that can be outsourced to another country?
She discusses her application and hiring process including sample tasks on the episode. It’s thorough and I think you could tweak it for your own office.
Can you ask for sample work or try out several different blog writers to see which fits your clinic style best?
What’s your biggest struggle… I read that you need to quit doing the tasks and just focus on biz cCEO type stuff. I also hear that the VA is some kind of robot computer AI?
How are you marketing your services that gets results?
How does Jess counteract turnover? How do you get continuity of services when your usually VA quits the agency?
How was she able to take 4 weeks off in a row and her business not collapse?
She has had to learn to put constraints on her work time, since she can work anywhere and anytime.
Boomerang on google email
Book: Clockwork- Mike Michaelowicz , The One Thing – Gary Keller, Story Brand – Donald Miller, Panic Proof - Jess Tyson, Trevor Noah, Micelle Obama
panicproofbook.com Her books site.
dontpanicmgmt.com Her VA business site.
Jess Tyson has a degree in marketing and international business and always wanted to make money and travel. Tune in to learn how she pivoted from corporate and nonprofit jobs to creating a successful virtual assistant company called Don’t Panic Mgmt.
Show notes can be found at https://adoctorsperspective.net/116 here you can also find links to things mentioned and the full transcript.
Full Transcript of the Interview (probably has some grammatical errors). Just Click to expand Justin Trosclair 0:05 Episode 116 hiring a virtual assistant manager. I’m your host, Dr. Justin trust Clara and today we’re just Ostroff Tyson’s perspective, joined 2017 and 2018 podcast Awards Nominated host as we get behind the curtain look at all types of doctors and guests specialties. Let’s hear a doctor’s perspective.
Thanks for tuning in again. Today show as usual, I think it’s a good one. One thing that I’m curious about but don’t know much about was the virtual assistance, especially doing something in America versus using somebody overseas. So obviously talk about like, why you would use one versus the other. Her hiring process? You know, what happens if you have someone for a while and then they quit? Oh, man, now will you? Do?