Michelle Hardy, Regional Support Manager, talks to Helen Bodsworth about what has happened since reopening the doors as a Practice Manager.

With so many changes in the ways of working as practices reopen, we hear about how these have affected the team and patients.

What you’ll hear:

• What has happened regarding returning to work for the team
• How PPE and fallow has changed ways of working
• How has patient prioritisation been implemented
• How have patients reacted to returning to the practice
• What have been the biggest challenges since reopening.

Who should listen:

• Practice Owners and Managers
• Anyone who leads a team.

*Recorded on 10th July 2020