Stop Living on Autopilot: Take Responsibility for Your Life and Rediscover a Bolder, Happier You

We can't be fearful about pouring into our people. When our team members succeed, that means we were successful.

In this episode, I interview Christian Elisabeth Hartley, Branch Manager at Keesler Federal Credit Union, about developing the next generation of leaders.

What we talked about:

  • Hiring with long-term intention
  • Team member experience directly affects member experience
  • 4 strategies for teaching and grooming new leaders
  • Techniques that Christian implements to turn everyone into a manager

Check out these resources we mentioned:

  • Stop Living on Autopilot by Antonio Neves
  • The WELL Acronym from Ep. # of Digital Growth

Stay in touch with Banking on Experience by listening on Apple Podcasts, Spotify, or our website.

Listening on a desktop & can’t see the links? Just search for Banking on Experience in your favorite podcast player.