ENCORE:  This podcast was recorded on December 11, 2019.

Anne Kelsey, previous staff attorney at DRNY, discusses nursing home facility care standards.

Resources
Open Doors:  https://ilny.us/transition-center
NYAIL's Transition Center Hotline: 844-545-7108 or secq@ilny.org
Long Term Care Ombudsman: https://www.ltcombudsman.ny.gov/Whois/RegionalNewYorkStateLTCOP-Directory.pdf
Long Term Care Community Coalition:  https://nursinghome411.org/about-ltccc/; Tel: 212-385-0355; Email: info@ltccc.org
New York Department of Health: 1-888-201-4563 (report complaints to DOH)
ICAN: http://icannys.org/; Tel: (844) 614-8800 (for insurance issues)

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