In this episode Kendall, rachel, and Sarah talk about: * How technical communication often draws people toward product management * Using cognitive science to improve product research * People watching as a data mining exercise * Using inspiration rather than direction, rather than having to tell people what to do * Kendall's ongoing naysaying :) * The various benefits of having engineering-, marketing-, or product-driven organizations * The subversive nature of being a control freak * Cocktail party chatter and how to leverage it if you're an introvert * Where authority really comes from * Cultivating obliviousness to avoid having to assert authority * The imbalance in social and cultural expectations when a woman is in a leadership role Find Sarah on LinkedIn at https://www.linkedin.com/in/sarah-kampman-0195451/ Special thanks to Mel Stanley for our theme music <3