Nisar Malik of Effect at ViacomCBS joins to tackle this important (but rarely addressed) issue.Nisar provides a definition of what constitutes poor client behaviour, key contributing factors and ultimately why a focus on tackling these issues early is key.Connect with Nisar on LinkedInConnect with Jamie on LinkedInEdited, Hosted and Produced by Joanne HelderMusic by Donyea Goodman at donyeamusic.biz/onlinestore