"If there’s one thing that makes the success of a smart building, it is the combination of real estate, facilities, IT, hospitality, all those people in one organization that basically report to [the same person]… [And] if these people understand that they’re not building this building for themselves, but for the future employees of their company, then that makes a lot of difference.”
—Erik Ubels

My Highlights* Erik answers James’ favorite question: industry fragmentation, cost-cutting, and passing the buck (6:38) * And the key drivers of change/progress on this front (8:50) * Unpacking Erik’s experience developing The Edge, with the desire to attract talent driving the journey (11:30) * Advice to other smart building champions (20:37) * Points of pride: sustainability, and the connected, quiet environment (22:29) * Mistakes made: the app (26:49) * Experience with Microsoft technology in the development of The Edge, and Erik’s perspective on IT/OT (30:06) * Erik calls out the inevitable end of BACnet (35:59) * And other forward-looking trends in the smart building space (39:39)

You can find Erik Ubels on LinkedIn.

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