027 – CNA recently experienced a severe and sophisticated rasomware attack. George and Charlotte examine the aspects of the attack and the wide-ranging impacts.

Just some of what’s covered in today’s discussion:

• What happened and the impact to CNA’s ability to conduct business
• How policyholders were impacted
• What was done well and what could have been done better
• How agents can protect themselves from similar attacks
• Steps every agent should do for their customers in this situation

For full show notes and previous podcast episodes go to:

www. Insuranceagencytrendsetters.com/027-2

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