Former Disney University Leader Pete Blank shares lessons from his newest book titled 55 Ways to Add Disney Magic to your Organization. This week, Pete covers three chapters from "The Magic of the Employees" section and then continues with two chapters from "The Magic of the Customers' section.
Showcase your Employee Success Stories
Create a Fun Work Environment
Choose to be Engaged rather than Disengaged
Make Eye Contact with your Guests
Provide a Welcoming Greeting