This week, Pete Blank shares excerpts from his book Employee Engagement: Lessons from the Mouse House, where five current and former employees of Walt Disney World share their stories of employee engagement. The topics are:

• Inspiration as Engagement - Bryan Quick
• Empowerment as Engagement - Sarah Wilson
• Fun as Engagement - Lisa Downs
• Team Building as Engagement - Amy Kesman Rossi
• Individual Recognition as Engagement - Dr. Russ Rothamer