ABOUT THE EPISODE Thank you for joining us for another episode of the NAHAM Connections Podcast: Voices in Patient Access. In this episode, NAHAM Policy Development and Government Relations Committee Chair Terese Davis, MBA, CHAM, and NAHAM Strategic Projects Committee Chair Wendy Roach, RDMS, CHAM, discuss the updates to the Disaster Preparedness, Patient Experience and Patient Identity Integrity Toolkits their committees supported in 2020. Davis and Roach discuss the process of updating these Patient Access resources and share how NAHAM members can use these valuable toolkits in their facilities.

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MUSIC Podcast theme, "Pride in Each Other”

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LINKS Episode https://www.naham.org/page/Career-Toolkits | https://www.naham.org/page/Patient-Experience | https://www.naham.org/page/Patient-Identity | https://www.naham.org/page/Disaster-Prep | https://www.naham.org/page/COVID19 | https://www.naham.org/page/NAHAMConnections | https://www.naham.org/page/ConnectionsHealthcareRegulations | https://www.naham.org/page/NAHAMMembership

Social Media https://www.naham.org/page/NAHAMConnections | https://www.facebook.com/NAHAMDC/ | https://twitter.com/MyNAHAM | https://www.instagram.com/nahamdc/ | https://www.linkedin.com/company/national-association-of-healthcare-access-management-naham-/

NAHAM Website https://www.naham.org/