The People Mentor Podcast: Recent Episodes
Nicola Richardson
Success With Employees Podcast sharing stories where it hasn't gone so well when managing and leading and the lessons learnt along the way. Sharing tips and insights to help Small Employers and sits alongside the Success With Employees Membership for small employers starting off with employees
In this episode, Nicola from The People Mentor tackles the challenge of managing an underperforming team member when your boss undermines your efforts.
She provides practical strategies for:
-
Documenting performance issues systematically
-
Having constructive conversations with underperforming employees
-
Creating and implementing effective Personal Improvement Plans (PIPs)
-
Dealing with a boss who wants to retain an underperformer
-
Handling ongoing underperformance a year after a completed PIP
Nicola offers step-by-step guidance on preparing for difficult conversations, setting clear performance goals, providing support, and navigating tricky situations with unsupportive management.
Whether you are facing this issue or want to be prepared, this episode provides valuable insights for maintaining professional integrity while improving team performance.
Struggling with employee social media issues?
In this must-listen episode, Nicola from The People Mentor tackles the challenge of confronting staff about inappropriate online behaviour.
You'll learn practical strategies for professionally addressing social media concerns, protecting your business, and strengthening team relationships.
Discover how to turn awkward conversations into opportunities for growth using the COMPASS model.
Whether you're dealing with a social media situation now or want to be prepared, this podcast provides the tools you need to navigate the digital minefield confidently.
Don't miss these expert insights to become a more effective communicator and leader.
In this episode, Nicola from The People Mentor tackles the thorny issue of being 'too nice' in the workplace.
With her signature blend of warmth and straight-talking advice, Nicola explains why avoiding difficult conversations can hurt your business.
She shares practical strategies for delivering constructive criticism effectively, including the powerful AID model.
Whether you're struggling with an underperforming team member or want to create an open, honest communication culture, this podcast offers valuable insights.
Nicola challenges listeners to shift from being merely nice to truly kind and effective leaders.
Tune in to learn why sometimes the kindest thing you can do for your employees and your business is to have those tough conversations.
Nobody enjoys difficult conversations, and if you need to have such a conversation with your boss, it can intensify the feelings of dread and anxiety you might have.
In this podcast, I share my tips and techniques for having successful, difficult conversations with your boss that will help improve your relationship.
Join Nicola from The People Mentor as she shares valuable
insights on creating an inclusive workplace for neurodiverse individuals.
Learn practical strategies to support employees with ADHD, autism, dyslexia, and other neurological differences during difficult conversations.
Discover how small adjustments alongside empathy can lead to better communication, collaboration, and personal growth.
Whether you're a manager or a colleague, this podcast offers actionable tips for creating a more understanding and supportive work environment.
Tune in to enhance your leadership skills and positively impact your workplace!
Difficult conversations trigger our fight-or-flight response, so it’s not surprising that managing emotions can feel difficult.
In this episode of The People Mentor podcast, Nicola shares some strategies for staying calm, empathetic, and focused on constructive solutions.
If recent years have taught us anything, it’s that you can never be too prepared for a crisis.
But how prepared are you?
How can you be the leader that people need in times of crisis so that everyone thrives instead of just surviving?
In this podcast, I share some strategies for thriving in volatile times.
Compassionate leadership is badly needed in an increasingly stressful world.
However, how do leaders balance compassion with strength and professionalism?
I explore this, particularly in relation to difficult conversations.
You love your job.
But the one thing that takes the shine off it is the office politics.
The taking credit for people’s work.
The blame culture.
The gossiping and the backbiting.
It can really discourage people and affect performance, and it can even affect your integrity as a leader.
Here’s how you can navigate negative office politics while maintaining your integrity and positioning yourself as the leader people can trust.
What if I told you that the single most important factor in your success as a leader is knowing yourself? That understanding how you think and react can make you a more effective, compassionate, and innovative leader? This episode of The People Mentor podcast is all about mindful leadership and how to use this self-knowledge to be present and cultivate focus, clarity, creativity, and compassion.
Welcome to my podcast, your go-to guide for leading with heart and results in high-pressure times.
Today I am chatting about all things burnout prevention, handling tough conversations, and boosting team well-being.
Peppered with actionable advice, expert insights, and a hearty dose of empathy, this is your essential toolkit to navigate leadership in burnout-intense times.
What is the key to handling those crucial conversations better?
Is radical candour the way forward?
In this podcast, I look at some approaches to dealing with difficult conversations to get the best outcome for you and for the other person.
Managing relationships with team members can be tricky at the best of times, but what about when you add managing people you consider as friends to the mix?
This podcast looks at how to navigate the difficult conversations and situations that can arise.
The state of your working relationships can be an important factor in whether you are happy and productive at work, or not.
When a co-worker undermines you it can make you feel isolated and excluded at best.
At worst, it can affect your mental health and even make you want to leave your role.
So what should you do when a co-worker undermines you?
Have you ever had a personal relationship at work?
We all spend a lot of time at work so it’s inevitable that relationships will happen.
Today’s podcast looks at whether managers need to get involved in such a private thing and what to do when relationships at work become a problem.
The death of someone close is always painful and can spill over into the workplace.
As a manager and leader knowing how to support your team member can seem hard and often the person's grief is acknowledged when they return to the office and then a few days later forgotten.
This podcast looks at what we need to do to support our team members in the workplace
Whatever team you have there will be a point when a team member has personal problems.
How to support the team member is a key question for managers and leaders.
Want to grow the business?
Then you need your team behind you and fully engaged?
Are you seeing signs that indicate that you may have a problem?
This podcast looks at what signs need taking noticing of and then some ideas to help you re-energise your team.
It can be hard to have a tough conversation.
You want to be direct, but you don't want to seem disrespectful.
You want to get your point across, but you don't want to offend the other person. Today's podcast talks about maintaining respect in the workplace when having a tough conversation.
We’ve all been there.
We’ve all had a difficult conversation at work with employees or our boss.
That feeling that your stomach is in knots and of not being in control of your emotions can be awful.
Even though you feel relieved when the conversation is over, it’s important to check in with yourself and with the other person; to debrief and decompress.
Here’s how to recover after a difficult conversation.
Being observant is one of the most important skills that a manager and leader can have. But do we really know what this involves?
Listen to the podcast to gain more insight.
Giving feedback, especially when it’s not going to be easy for someone to hear is something you’ll never relish.
But what makes it so much harder is knowing even before you start that someone won’t accept what you say.
This episode looks at what to do when a team member can’t or won’t accept your feedback.
**“ Sorry to put you out, but would you mind…”
How many times have you started a conversation or an email like this?
Being assertive about your needs is not wrong, so why do so many of us find it difficult?
Here are 9 ways to increase your assertiveness in the workplace.**
When you started your business were you excited about the lifestyle and the freedom it would bring? A few years in are you now feeling like there is no let-up and it is all down to you and not your team?
It doesn't have to be like this.
Listen to the latest podcast for tips on how to change this situation with the support of your team.
Do you dread having difficult conversations at work?
You're not alone. Many people find these conversations challenging, but they're essential for progress. That's why I've created this podcast – to help you have the tough talks you need to have.
In my podcast, I take you through the preparation for the conversation so that you feel confident and ready to have the discussion. I also provide tips on how to stay calm and focused during the talk. And finally, I discuss the follow-up so that everyone walks away feeling satisfied with the outcome.
Listen to my latest episode now!
Today I'm talking about how authenticity is one of the most important characteristics that any business owner or leader can have.
You might be a business owner but you’re also a human being, and that means that sometimes we can be influenced by our ego.
In this podcast, I look at the key traits of leadership and how authenticity ranks highly.
How you behave will influence your teams.
Are you fed up of being disturbed every five minutes by employees asking you for help and advice?
Do you wish they could just get on with it and leave you to focus on what’s really important?
You need to empower them.
Maybe you’ve created the situation with micromanaging or failing to delegate.
But now you have to turn it around.
Here’s why coaching is the real secret to empowering employees.
Someone on your team is not pulling their weight.
They’re not turning in work on time and it’s definitely not up to the standard you expect.
You have to confront them about their performance.
But wait. Is it really poor performance you’re seeing, or something else?
In this podcast, I want to take the mystery out of how to identify and manage poor performance.
When you own your own business, you’re probably so used to doing everything yourself that when the time comes to embrace growth and let go of the reins a little, you can find it very difficult, or even impossible.
Understanding your blockers to delegation is key.
Once you have done that then looking at the steps to delegate to make it effective comes next.
In The People Mentor podcast today I explore ways to get you delegating effectively.
Do you feel like the weight of the world is on your shoulders? Have profits taken a hit? Are costs up?
In this episode I explore how your team can help turn things around and being open to change is important.
Understanding what will help you influence and lead your employees to do their best is essential for your business to grow and scale.
In this podcast, we explore the components of an influential leader.
It took you a while to find your dream employee. They came on board and things were great for a while. Until one day, they weren’t. Their performance dipped, they started calling in sick, and it just felt like they’d lost their passion. Sounds familiar? In this podcast, I want to share with you the secret to retaining employees in your small business. Spoiler alert: It’s not paying them more money.
You’ve probably read about ‘the great resignation’ online.
As an employer, does it worry you that people might want to leave your business?
Are engagement and morale not what they could be?
In this podcast, I want to show you how you can do engagement better and show your people that the grass is not greener on the other side of the fence.
Fed up of investing in courses and not having the time to finish (or even start) them?
Sick of spending time and money in the hope of taking your business forward?
What you need is learning and guidance that’s affordable, accessible, and tuned into your needs.
Should you join my Success with Employees Membership?
Listen to today’s podcast to find out why it might just be the secret sauce you need.
Your business is growing and you have more work than you can handle.
But not everything in the garden is rosy.
You’re so busy, you’re turning work down.
You’re feeling increasingly burned out.
Clients are complaining and you’re spending SO much time on the small stuff. Sounds familiar?
These are all signs you’re ready to hire someone.
Not convinced?
Check out today’s podcast.
Feeling overwhelmed? You’re not alone.
But before you reach for that glass of wine or scream into your pillow, I want to share with you four key things that reduce overwhelm.
Want to know what they are?
Here’s my latest podcast, Four Ways out of Overwhelm: A Survival Guide for the Stressed Out Employer.
Do you dream of a motivated team that will go the extra mile?
The good news is, you only need to take three steps to make that dream a reality.
Want to find out what they are?
Tune into this edition of the Success with Employees podcast.
We've all been there when we have thought what the hell is this person communicating to me. We scratch our heads and we ask a question or two but we are none the wiser.
It's amazing how communication can be lost in translation. In this podcast, I share some stories and I share some thoughts to help you as a small employer and leader bridge the gap so your messages don't get lost in translation.
Difficult conversations don't always go well and in those cases, you can learn so much from them. I share some of my stories where the difficult conversations gave me a real headache. And I share what I learnt with the tips I gained.
Think about the last difficult conversation you had. Were you so tempted to avoid it? Avoiding them is certainly easier in the short term, but in the long-term, the price you pay for avoidance is poor performance, poor team morale and motivation, and a downturn in business performance. In this podcast, I’m going to look at why we avoid difficult conversations and the real cost of doing so.
No manager enjoys difficult conversations but they are part and parcel of managing people.
There’s no blueprint for having successful difficult conversations in every situation, but there are things you can do to make difficult conversations go much more smoothly.
Here’s my podcast on 5 of the most difficult conversations you’ll have at work and how to navigate them.
When you are having difficult conversations, how you communicate can make or break your chances of a successful outcome.
Not every difficult conversation will go well, but there are some tips you can follow to improve the chances of having a successful outcome.
Here’s why better communication is the key to having difficult conversations.
A high-performing, productive, and profitable team that wants to work hard for the business is the dream, but is it your reality? When you look around, do you see low morale, poor motivation, and low productivity? Are your people fed up?
In today’s podcast, Nicola from The People Mentor talks about why motivating your team is one of your most important tasks as a manager, and how to turn things around if everything just feels a bit flat.
It was with great delight I interviewed Trisha Lewis, 'Communications extraordinaire'
Her past life plays into what she has created in her business.
Trisha was memorising to talk to and listening to her interview, I am sure you will find common ground somewhere in the podcast.
If I asked you about your team, your job, and the business, what would you say? Would you say ‘everything is fine’ and bury your head in the sand about anything that’s going wrong? Or would you be brave enough to face reality and really ask yourself what needs to change?
The People Mentor can help you do the latter.
In my time as a manager, I’ve seen the good, the bad, and the ugly of team dynamics, and I’ve seen the serious impact that problematic team dynamics can have on organisations. Performance and productivity drops, conflict arises, people leave, and this continues until someone breaks the cycle. In this podcast, I want to talk about how team dynamics can impact on productivity and how I can help you break the cycle.
A rare occasion these days with The People Mentor talking to Sarah Archer - Career Tree Coach around planning your career, how a good Manager can help and the work, life balance.
Summed up nicely from Sarah "Because we are seeing the world at work changing, and certainly organisations are thinking about moving away from office space"
Listen for more insights.
There are two things to know about change; one, it’s inevitable, and two, most people won’t like it.
But however change comes, the way we respond to it determines how successfully we adapt, and how well the business performs.
This is why nurturing a positive attitude towards change in yourself and your team is important; it can make change more acceptable, and it can help you move forward far more easily, with everyone on board.
In times of chaos, uncertainty, and turmoil, leaders have to build trust and confidence and maintain morale in their team. They need to bring calm to the chaos. But where should they start? It starts with THEM.
Working with colleagues who act superior, if you are not careful can lead to all kinds of emotions. It can spark anger, a feeling of insecurity and anxiety.
Learning how to respond to someone who thinks they are superior is a key skill. The People Mentor explores this situation giving you tips to help.
Change and uncertainty go hand in hand with being a manager, but our current circumstances have taken that to the extreme.
When you don’t have all of the answers (or any of them), it’s easy to panic and freeze, or make bad decisions.
In this podcast, Nicola from The People Mentor talks about how to manage in a VUCA world and not only survive but thrive.
Estate agents today have their work cut out trying to stand out in a crowded marketplace.
They are undercut right, left, and centre by online estate agents who market themselves on how cheap they are.
But cheap doesn’t equal value. That’s what today’s customers want, and when it comes to providing more value, training your team is key.
The People Mentor explains why.
There are many attributes that make a successful and effective leader, and determination is one of them. The ability to be unwavering in the pursuit of your goals, even in the face of adversity, has never been more important.
Nicola Richardson from The People Mentor explains why being determined is an essential leadership trait.
Managing your team is challenging enough, but what about managing your boss?
How do you create an effective and mutually supportive relationship with them?
The People Mentor tells you how.
Things were ticking along nicely in your team, until, bam, along comes the aggressive team member.
How do you deal with people whose behaviour is causing disharmony and disrupting the equilibrium in your team?
The People Mentor tells you how!
In business and in life, change is a constant.
Yet most people fear it, and many organisations do it badly, which creates resistance.
From the desk of the The People Mentor for Winning Teams, here’s how to reduce resistance to change and do change well.
What is creative leadership and why is it so important in the face of the uncertainty of today’s world?
From the desk of the self-styled The People Mentor for Winning Teams, here’s why the key to taking business onwards and upwards lies in creativity.
What motivates your people? If you understand this, you can work on creating a happy and engaged team who’ll go the extra mile.
In this podcast, the self-styled The People Mentor for winning teams, Nicola Richardson talks about motivation and why the promise of a pay cheque is not enough.
Are you a resilient leader?
What difference does having a resilient mindset make when it comes to wellbeing, and the healthy functioning of your team and the business?
Find out in the latest podcast from The People Mentor for Winning Teams.
From the desk of The People Mentor for winning teams, here’s Nicola Richardson, on why resilience is not about reading glib motivational quotes or ‘positive thinking.’
If 2020 has made you realise you need to work on your resilience, you need to hear this!
From the desk of The People Mentor for winning teams, here's Nicola Richardson, on not just surviving tough times, but thriving in them. If you need to develop a more resilient mindset, you need to hear this!
What if, instead of fearing change and getting overwhelmed by it, you actually used it as a starting point to build a better future?
You can, says the self-styled Supernanny for winning teams, Nicola Richardson from The People Mentor. Want to know how? Listen to this!
If you thought positive thinking was all about reading motivational quotes and ignoring the negative, think again.
Positive thinking is the way to resilience. If you want to learn to think more positively and feel hopeful about the future, you need to hear this!
From the desk of the self-styled Supernanny for troubled teams, here’s The People Mentor, Nicola Richardson, on what to do when difficult conversations turn negative. Need to resist the urge to bite back at an angry employee and actually salvage something from the wreckage? You NEED to hear this!
Is your workplace a place where employees feel they can feedback on issues and ideas or are conversations stifled.
If people aren't opening up it can be detrimental for the business and can lead to a business that stands still. Listen to my latest thoughts and tips in creating a safe place.
From the desk of the self-styled Supernanny for winning teams, here’s The People Mentor, Nicola Richardson, on managing the different personalities in virtual meetings and keeping things productive. Need help managing a Chatty Cathy or a Negative Nelly? You NEED to hear this!
The lockdown and the current pandemic has changed the way we work. Now many work in remote teams.
It has many pluses but at the same time Managers need to trust their team members.
This podcast gives some tips to build trust when remotely working
There are a lot of employees who don't want to return to the workplace. Now more than ever you need to earn their trust by reacting the right way and listening to their concerns. Listen to my latest tips to help you get employees back to work.
When they are done correctly, appraisals can be very beneficial for both employers and employees, however they are not always valued or carried out in a way that is very useful.
Feedback is one of the things that has the potential to drive up employee satisfaction, motivation, productivity, and performance, but it has to be delivered at the right time and in the right way.
Listen to my thoughts on using appraisals in the right way.
Talking to an employee about poor performance can seem so hard but if left it can lead to bigger problems further down the line. The latest blog shares tips to help you deal with having those conversations and how to move forward
What I've learnt over the years is that putting people at the heart of everything will ensure success in business.
Now more than ever you need to consider what your workforce needs. This podcast contains some tips to help
Many of you are managing teams remotely, perhaps for the first time and in particularly difficult circumstances. So I talk about where you should start to create empathy.
The Covid-19 has had a major impact on all our lives. Now more than ever we are working remotely
Getting remote working in teams right is crucial at this stage. Listen to my podcast for insight.
Understanding the impact of an employee handbook for both you and your employees is crucial to the smoother running of your business.
In this podcast I discuss what is needed and why.
Recently I interviewed Jane Rawlins, Camino HR. We talked about how her business began, and the areas her business concentrates on. Mediation and Attendance were key areas and Jane showed her experience and depth of knowledge.
Is there such a thing as a honest marketer?
Listening to Janine Coombes, you realise there is and there is something refreshing about Janine's approach.
Listen to Janine's thoughts here.
Employee engagement is one of the main predictors of business success. Engaged employees are happier in their jobs, more productive, and more motivated, yet according to a Gallup report, only 15% of employees across the globe feel engaged in their jobs.
Disengaged employees are bad news for your business
Listen to my tips here
Recently I interviewed Helen Sparks.
Helen talks about how she got into selling and how first experience was far from good. Helen ended up being sick and throwing up in the corridor on her first occasion. Her MD despite this, didn’t sack her & gave her some advice “Selling is just a conversation” which has stayed with Helen ever since.
Helen shared tips to help us all in our businesses as well as giving an insight into her personality.
It was with great delight to interview Robyn Woodham.
Robyn and I explored how she got into her coaching and from there Robyn's insight on conflict resolution. There were many tips on handling conflict ranging from expressing yourself effectively to iMessages. Have a listen and see if any of it resonates.
I recently interviewed Cathy Hilton whose business revolves around coaching. It was an interesting conversation that touched on Mental health and the impact it has in the workplace at times.
Cathy touched on feelings and how to understand what’s going on at the time. We also talked about stress and the symptoms you can see, as well as your body telling you when you are running on empty. Cathy shared some tips about what to do when stressed and suggested asking people around you whether they had seen any changes in you.
It was great to get so many tips from Cathy.
I had a wonderful insightful interview with Liese Lord talking about flexible working and what it really means. We also talked about topping up our batteries so we work most efficiently and retain our wellbeing.
We explored how time with people, is needed but getting the balance right is crucial.
This interview covers a variety of subjects and was like a lovely natter over coffee with a very warm person.
A recent interview with John included the stock he puts on routines and how when his mindset changed his business changed.
John talks about his business beginnings and how it has evolved.
We also discover what goes into getting a book written and published.
Every Workplace is a mix of different personalities, behaviours and values. As a business owner you want a team of motivated, trustworthy, engaged employees.
How to get there can seem such a dilemma. I explore this in the podcast.
A recent interview with Cheryl Dodd covered how her businesses commenced and expanded over time. It was fascinating to hear the stories as they originated from her daughter's hobbies and it just goes to show that business ideas can originate from anywhere.
Employees are at the heart of any business but good employees are what makes that heart beat. Sometimes your best employee gets swayed to leave. Listen to my tips here
If you’ve listened to the other podcasts in this series, you’ll know that there are a number of things that contribute to, and build resilience.
There’s good physical health, emotional intelligence and self-awareness, and as well as that, another important thing that can impact on our resilience; the state of our relationships.
This includes personal and working relationships, and both are a source of support and strength. Here in the podcast I discuss how these can help your resilience
As a business owner, you’re probably very knowledgeable and savvy, but to be successful and resilient, you need to be emotionally intelligent as well.
So what is emotional intelligence? It’s about being able to identify and manage your own emotions and those of others. In a leadership context, this means that you’ll be able to understand others, communicate better, be less reactive, and make better decisions. In the podcast I explore building resilience
As a small and medium sized Employer what you really want is a high performing team who go the extra mile. Have a listen to the tips here to help build a high performing team.
It was a lovely experience interviewing Holly who works for the Everyone Charity which supports and helps unpaid carers in the workplace.
The charity does some amazing work and Holly shares this along with tips Holly has picked along the way. Really useful for any small to medium-sized Employer
Think back to your previous jobs, maybe when you were just starting out. How much do you remember about your induction? Was everything in place for you? Were you welcomed into your new place of work? Or were you left alone, side-lined and unsure about where everything was or what you were supposed to be doing?
Sadly, the latter is quite common. Given how much it costs to recruit a new employee and get them up to speed, there should be a proper induction process in place.
Listen for more tips to keep your employees
In this podcast, I’m looking at health and safety. This can be an area that overwhelms many business owners, because it can seem like there are so many legal hoops to jump through, but the consequences of neglecting your health and safety obligations can have very serious consequences.
Hiring the right employees can give you your time back so you get to spend more time on the things that are going to help grow your business and help you have a better work-life balance.
That is the dream, and I’m not here to dash it. But the reality is that being an employer brings with it legal responsibilities. The right contracts and policies need to be put in place to protect you, your employees, and your business.
Have a listen to my tips
Do you desperately want to let go of the reins of your business and have more time off? Do you get constant complaints from your family that they never see you? You’d love a more balanced lifestyle, where you can leave the business in the hands of a capable team, but does this seem very far off right now?
Listen for the way forward?
When you look at your team, what do you see? Do you see disengagement, low performance, and poor attendance? Do you feel like you’re walking into work each day, not knowing what employee issues you’re going to have to deal with next? This is not what you imagined when you became your own boss, is it? Listen for some tips.
Do you have a vision for your business, but often feel like your team aren’t getting behind it? And are there signs that your team don’t feel valued and supported by you, either?
If so, then have a listen to the tips here.
As you might know by now, the only constant in business is change.
Change is uncomfortable for most people, and they try to resist or avoid it, and then it often happens anyway. But if you embrace change, and you put the wheels in motion yourself, there’s far more potential for feeling prepared, being able to adapt, and achieving a desirable outcome.
Listen for tips to help with change
It was with great delight I interviewed Lesley Hughes.
Lesley Hughes is an ISO9001 Internal Auditor as well as a SDI facilitator. Having seen this Strengths Deployment in action in an organisation I can definitely vouch for its usefullness, especially when it gives insights into the people you work.
Have a listen to Lesley's insight from her business and pick up some tips.
Many business owners become self-employed in the hope that one day, they’ll have more freedom and their business will be able to run without them.
They envisage having enough personal and financial freedom to spend more time with their families, relaxing, and enjoying life.
Sadly, the reality for many business owners is that they end up working, answering calls, and solving problems when they take time off. This is mainly because they’re the go-to person for everything, and they’ve often positioned themselves this way.
Listen to gain some tips to move away from this.
Have you ever met someone and you just felt at home with them?
Well that’s how I felt when I interviewed Taz Thornton.
❤ We covered a range of subjects from marketing to knowing your why to NLP training.
❤ We talked about the ROI from creativity.
Taz shared how she felt she was “A bit of a walk between the worlds because I do that with left brain and right brain” to find out more about blending old ways with new, have a listen.
Taz touched on how we can find the whole rainbow and actually start to build our profits and in a good, clean, safe, sensible way through working with our people to enable them to be their best, to love coming to work.
Recently I interviewed Kirsten Goodwin who helps ambitious professional women achieve their career goals.
It was an insightful interview to Kirsten. Kirsten had just reached her first-year anniversary for her coaching business. Prior to setting up her business Kirsten had spent 10 years in the Civil Service, which included 5 years in law enforcement in high-powered roles.
Kirsten suffered with Chronic Fatigue and despite this, managed to have an energetic career. Kirsten shares insights into the impact and how she managed it. Kirsten also touches on the panic attacks she suffered. It was fascinating to listen to.
Kirsten talks about what makes a great Leader and about showing compassion to her employees, in a particularly assertive environment.
Kirsten mentioned DISC profiling and how she had completed for both her Work life and her Home life and it was quite different. We also touched on using skill sets and strengths.
I loved the way Kirsten opened up and was willing to share the not so good moments including losing her temper in a meeting and what she learnt from it.
I want to talk about how to ask the right questions.
You’re a busy business owner and when you need to get things done or make a decision, you want the right information in front of you, the quicker the better. But are you asking the right questions to get the information you need?
Listen to the podcast to gain tips.
Jo highlights how her business is teaching people to be happy. Jo shares about the personal time she gives members of her Happiness Club on a daily basis.
We discussed about being happy in work.
Jo talks about where it all started and the feeling of when she was younger feeling as if she was walking on eggshells.
Jo shares how one of her trainers has identified the Happiness training will affect the future generations for the better.
It was a really insightful view into Jo and what she’s discovered along the way. Jo shares about how her eyes were opened.
I really felt Jo shared so many simple tips and insights to help us all.
You know that feeling of everything mounting up, the pressure feels like a cork about to explode and this carries on all week? Well my podcast gives tips to help when you're trying to survive a busy week at work.
I recently had a very interesting chat with Trisha Barker, whose business revolves around the Imposter Syndrome and accompanying career coaching.
We started with what psychometric testing Trisha uses and we got in to a discussion which we thought was best.
We had a really interesting conversation around the Imposter syndrome and how it manifests itself. Interestingly a lot of people don’t even realise they are going through this. Trisha mentioned the sensation of not fitting in and feeling very lonely.
We also discussed whether one gender suffers with Imposter syndrome more than another.
Trisha very kindly shares tips to help anyone struggling with the Imposter syndrome.
Trisha shares how she started her business and what she was looking for. She talks about when you’re working in a corporate world you can’t switch off!
It was a brilliant interview and Trisha shared many helpful tips.
Does your business ever feel chaotic?
Does your dream of a harmonious working environment and having an engaged and energised team who you can trust to get on with things get dashed by what seems like constant issues with performance, attendance, engagement, and conflict?
If so,then you need to listen to the tips here in the podcast
I recently interviewed Jacqui Jagger, a kick-ass coach for your mindset.
Jacqui talks about the beliefs you bring from employment to self-employment and how it’s a different world. (I have to say I saw myself in the description!)
Jacqui talks about falling on your bum and how you get used to it.
Jacqui shares insights on how her business started, which included being on the verge of a burnout. The skillsets Jacqui brought from her previous roles including leading 600 people.
Jacqui talks about the challenge of maintaining focus rather than the temptation of spreading yourself too thin, because it seems all so new and exciting.
It was a fascinating insight into Jacqui’s thoughts. And Jacqui even answered one of my assignment Level 7 Diploma questions for me!
I was very lucky to interview Tess Sanderson recently. I heard about the benefit of laughter yoga and how her business name evolved and much more.
Tess shared her experience from a young age as a Manager and what tips she has picked up along the way. Tess's kindness and compassion shine through.
In your life, and in business, do you believe that your actions are responsible for your success or failure, or do you think that it’s out of your hands, and external events determine the ultimate outcome?
This podcast will give tips on how to focus on what you can control to help your business.
Running a business is very rewarding, but it’s also one of the most stressful things you’ll ever do. Rather than having a good work/life balance, you might find that you’re stuck working longer hours, feeling stressed and overwhelmed, and missing out on time with your family and friends.
As well as potentially causing a lot of stress, work pressures can also affect your physical health and wellbeing.
Pick up some tips to help you and your business
Resilience is the ability to overcome challenges, setbacks, and problems, and come back even stronger than before. But it’s not just about overcoming challenges, it’s about learning from them, and seeing them as an opportunity for improvement. You shouldn’t fear challenges and problems, or see them as failures, or weaknesses; you need to experience difficulties to become more resilient.
The question you should ask yourself, though, is do you approach challenges and problems in a way that build resilience?
Listen to the podcast for more thoughts and hopefully help your thinking pattern
Mehreen Mir is an Emerging Leader coach & Business Leader. Part of her role covers working with Schools to enhance their processes & systems alongside life coaching.
Mehreen’s passion clearly came out in the interview & kept me enthralled for the session.
Mehreen shares insight on getting it right with change, how to include your team & having discussions.
Mehreen talks generally about some of her experiences from the Life coaching she does, including “What is it that you really want” & how we sabotage ourselves by making assumptions on what others think.
Mehreen also covers loss of motivation at work & how to deal with it. We also touch on being overwhelmed at work & tips to help.
Mehreen is passionate about celebrating each step that you take & the results it gets you.
We touch on the key attributes a Manager needs including “Treating people as equals”
We also talk about the 3 top leadership skills needed & about Managers who keep information to themselves & the detrimental effect it causes.
Difficult conversations can be very difficult
If you’re anything like many other small business owners, you probably wear a lot of hats from manager to customer service and more. If you don’t have any HR personnel, you’re likely to be the person responsible for hiring employees and everything in between; and you’ll no doubt be amazed at how time-consuming employee issues can be. Performance reviews are an important tool that will help you manage and develop your employees proactively.
Listen to my tips here.
It pays to remember that negotiation is not all about you. Listen to my tips to help your small business.
This interview gave me such an insight into Nadine and her thinking.
In this podcast, Nadine covers Ambition v wellbeing and whether you have to work long hours to get there.
Nadine shares her passion for her business and how she wants to move to the next level in coaching.
Nadine discusses “how important it is to look after your delegates when running your masterclass and how the learning environment has a big impact on her” We talk about learning experiences and how the right environment makes all the difference.
Nadine talks about the diversity of her clients and how much she enjoys that along with the diversity of her role.
Nadine also talks about the speed of change and how much of an issue it is becoming for leaders.
Nadine shares some really useful tips on handling difficult conversations.
Salma Shah talks about her business which helps Coaches and the key points she has picked up along the way through the years through the coaching.
Salma is a Co-Active coach and talks about what this means and shares some useful tips for those listening.
Do you view failure as a disaster? Do you just want to give up? Listen to my tips to change your mindset.
Are you micromanaging your employees and your small business? The podcast covers the repercussions of this and gives tips to help you move from micromanaging.
Do you know a disorganised colleague or Manager? Listen to my tips on how to help them.
There’s no better feeling than being part of a team that works together. Shared goals are the bond and the glue that holds it all together is mutual respect and collaboration.
But the fact is, your team is made up of people who have different personalities, different levels of experience, and they come from different backgrounds. Listen to my podcast for insight.
It was a real honour to interview Dr Pragya Agarwai FRSA. Listen to my podcast to learn more about Pragya.
• Dr Pragya Agarwai FRSA shares insight on Mental Health, Creativity and unconscious bias.
• Pragya also touches on diversity and the importance on the workplace and in business.
• Pragya also shares her biggest challenge. She also talks about breaking goals down, pacing yourself and celebrating successes.
• Pragya shares about workplace bullying she suffered and how she coped and what form it took.
• Pragya talks about who inspired her and why covering the qualities that were shown.
• Pragya touches about judgement and the lessons her children have taught her.
Vicky talks about why she started her business, including how we are affected by our self-belief as individuals and how often we see ourselves as Imposters.
Vicky explores what the Bird Table group launch means in Lincolnshire and what it’s about.
Vicky shares her vision and how it centres around growing other Women’s businesses through empowerment with the Bird Table.
We then touch on Imposter syndrome and Vicky shares some interesting statistics and why it happens, and Vicky shares a tip to help those struggling with it.
I was very lucky just before Christmas to have some time learning a bit more about Mark Kingston Jones and his approach to business.
Mark discusses how his business started “Team building with Bite!
What the values of the business are and how this approach is used to make a difference for animals in the zoo.
Mark talks about his background and how it links to zookeepers and the difference it makes on animal welfare.
Interestingly each team build is bespoke, and his passion comes through. The prototypes that are built are then used for animals and give the zookeepers around the world ideas to expand on.
I even dared to ask him whether he makes New Year Resolutions! Listen to find out the answer!
As the business owner, you'll be thinking of the New Year ahead and contemplating what you need to do for yourself. But what about your business?
Pick up some tips to take your business in the New Year.
Emma Vincent shares insights & tips about her business for small businesses
Emma runs 2 businesses -photography and Emma Vincent Trading -reclaimed wood or sustainable wood homeware.
Emma shares how the Trading business started, where the wood comes from and the life cycle of the wood piece.
She also shares how she juggles the 2 businesses including the support she has arranged.
Emma also discusses the biggest lesson learnt to date and how learning to delegate was hard. And how her skills from previous roles played into this. Including her Business Management degree.
Insights from Kerry, who specialises in Digital Marketing, on how she started her business, what social media sites work for her customers and her top tips to help you as a business
Now more than ever, you need to consider your business and what the future shows. Listen to my podcast to learn a few tips to stay up to date and able to look ahead.
Tips and hints to help you deal with employees issues and get it right when hiring employees
A great chat with Louise Humphrey from Studio 44. Louise shares some wellness tips to help you while still running your business and gives you insights on prioritising your needs. Help your well-being whether a business owner or an employee.
Emma Langton shares her insight on mindset and coaching and how her business began.
Emma also discusses her passion for physiology and how she uses her mindset training for herself as well as business leaders.
She discusses boundaries and how they can be useful.
And shares her biggest challenges and lessons in business, along with tips to help your mindset as a business owner and Leader.
As a small business, it can seem difficult and overwhelming dealing with employee issues. Listen to the podcast for tips and advice.
Tony Smith from Genius Technologies shares his business insights.
Listen to Tony Smith’s take on business and his charity involvement.
Tony shares his insight on Mediation and its role with conflict as a trained mediator and how it can help find a solution to problems, rather than imposing the answer.
Tony shares the skills needed and how you can use for the business.
Tony shares the biggest lessons and challenges in business for him and listening to this will get you taking the actions that are needed and also reflecting.
And what his previous roles added to his approach to life.
Tony also discusses the learning from previous Managers and Leaders.
Gain some useful tips.
Catherine Gladwyn shares her insights into what she has learnt along the way as a successful Virtual Assistant and how past skills helped her business. Catherine shares her insights on to the biggest challenges and gives tips to help businesses
Business Insights with Jess Shanahan from www.racingmentor.com. Learn how Jess started her business and what she learnt along the way. With a book just published, gain some insight from Jess.
Understanding your leadership style will make you more effective in your business and with employees. Listen to the tips and hints to help you.
Discussion and tips on how to deal with confrontational employees as a small business owner or Manager.
Nathan Eaves - The Art of Selling shares some great business tips in his interview with The People Mentor.
As a Small Business, you usually don't have access to HR. This podcast gives you tips to help with managing workplace conflict
You're a small business who has taken on employees. What do you need to think of to get loyal, motivated employees who want to stay with you? Listen to these tips to make your life easier.
Listen to The People Mentor's tips and advice on how to show employees you appreciate them.
Anna Green talks to The People Mentor about her business insights from her 10-year journey to becoming Regional Vice President with PartyLite.
Have you ever been in a situation where a colleague has taken credit for your work? If you have, I bet you felt angry and upset. Well, here are some tips to help with those situations.
Are you a Manager or Leader who has employees with attendance issues. The Workplace Series podcast gives you tips to help you deal with the issues.
Edwina Brewster talks to The People Mentor sharing insights on how her HR Business began and giving you tips along the way to help you in your business.
Are you struggling to enjoy your work? Do you feel work is a drag? Listen to The People Mentor's tips to help find the work mojo.
The latest interview from The People Mentor with Kay Burge. Kay shares insights gained from setting up Horncastle Recruitment as well as the networking group she runs.
An interview with Claire Markham which gives us some delightful insight into the world of business with Claire sharing some tips from her years of being in business.
Does life including work seem overwhelming at times? Here are some tips to help you cope.
Want to turn motivation and performance around then try strengths-based conversations and watch your team bloom. Tips to help.
Are there times when colleagues make you feel stressed? The People Mentor explores what lies behind this situation and gives tips to help.
Change is inevitable in the workplace. Building your change agility and the way you handle change is vital. The People Mentor gives an overview of tips to help your business create a successful change whether it ranges from a process change to a wide-reaching change arising from legislative changes.
Fear can manifest in many ways in the workplace and doing something to change the culture needs to happen. Get some tips to help.
Want to look to the future and share with your customers and your employees where you are going and what your values are, then listen to this podcast for tips to help you
Want to make more of an impact in the workplace? Want to take people with you? Listen to the tips here on influencing people and then put them into action to develop at work.
Struggling with stress or how to cope at times at work, then listen to the People Mentor's tips to help you develop resilience
As the Manager or Boss, are your employees exhibiting underperformance or inappropriate behaviours? Listen to this podcast to learn a technique that will change the situation for better.
Have you ever struggled with a Manager at work? Maybe you are that difficult Manager? Listen to The People Mentor's tips to help with dealing with a difficult Manager
Life can be pretty fraught at work and all sorts of emotions can surface. Do you struggle to keep them in check? Listen to these tips to help.