Blue Collar Proud Show: Recent Episodes
Carter Harkins & Taylor Hill
Same Show, NEW Name! Join the community of thousands of blue-collar business owners who are making their businesses stronger, the Blue Collar Proud Way. This weekly show hosted by Carter Harkins and Taylor Hill features interviews with leading authors, speakers, coaches, and successful business owners who want to build a better world by strengthening blue-collar businesses. It's not just a show, it's the beginning of a movement. Join us!
Last Show of 2018 On our 158th episode of the BCP Show, we recap our 2018 as well as the three-year history of the podcast as a whole. We also have a special announcement! In an effort to narrow our focus and to shift the podcast to a “quality over quantity” approach, we will be discontinuing our normal weekly schedule. We want to say thank you to all of our subscribers, and we hope to see you again whenever we post a new episode!
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Take a listen to our very first episode featuring Mark Stoner
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Merry Christmas! “The courage of leadership is giving others the chance to succeed even though you bear the responsibility for getting things done” – Simon Sinek. Today on our special Christmas episode of the Blue Collar Proud Show, we talk about the true meaning of leadership–the most important gift leaders can give their team is teaching them how to lead. The reason you’re a leader is so you can help others step up and be leaders too.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Christmas 2016
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Jargon “Have you ever lost a sales opportunity because of the jargon you use?” Today on the BCP Show we talk to Tim Reed about communicating with customers, as well as making sure your team knows how to communicate with customers. Be intentional in your speech, so that simplifying your knowledge base can facilitate any potential sale.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Tim Reed |086|116|118|122|136
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Quick Response to Customers Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of immediacy when responding to customers. Quick customer engagement is a valuable part of the “speed-to-lead” business strategy. If you can wow your customers at every step, the customer is likely to spend more and spend again.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Trevor Flannigan | Home Service Chats| Good leadership isn’t just part of business|Value of Trying New Things
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Tech Focused People Skills Today on the BCP Show we talk to Brandi Biswell about training your technicians to develop better people skills. Having your techs learn from day one is a must. If you let your new hires work along side the employees with the best people skills, it can help them adapt to a more personal style suitable for a service business. Another training technique includes roleplaying, so that your technicians can simulate real life person-to-person situations.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Brandi Biswell | Firing Customers
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Thanksgiving Episode “In our daily lives, we must see that is is not happiness that makes us grateful, but the gratefulness that makes us happy.” Today on the BCP Show we talk about how taking a minute to reflect on life can impact your life and business. Even the not so great moments give us opportunities to learn, and gratefulness can make you a better leader!
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Thanksgiving episodes|49|
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Make Time to Grow "If there's one thing you need to grow your business, it's intentionality." Today on the show we talk to Tim Reed about the importance of setting aside time for business growth. With only twenty-four hours in a day, you may think you don't have the time to reach the next step for your company. But if you learn to manage what you do within the time that you have, you will be able to free up your day for learning and innovation.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Tim Reed |086|116|118|122|136
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Office Management "In any service business, the office manager is one of the most critical people to get right" Today on the show we talk to Brandi Biswell about the importance of your company's office manager. Having the right person managing your business will be the catalyst for controlled growth and healthy profits. A good manager has to know which lever to pull: when to hold somebody's hand, and when to let them go.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Brandi Biswell | Firing Customers
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Customer for Life "If you sell something, you make a customer today. If you help someone, you make a customer for life." Today on the show, we talk to Alan Rush about how building relationships with customers can help increase the bottom line for your business. Even if it's not the "big job," growing a base of trusting customers can help offset the on-again-off-again challenges of a seasonal business.
- This episode is brought to you by Closing Commander, the app that helps you close more business with practically no effort. Get 1 month free with our special BCP discount!
- Alan Rush|131|132|RushProfits.com - get a free consultation!
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- If you need online marketing services built for contractors and home services businesses, we'd love to talk. Head over to sparkmarketer.com to learn more.
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
The New Flat Rate Today on the show we talk to father-daughter team, Rodney Koop and Danielle Putnam, of The New Flat Rate. We cover everything from their early days in business and the importance of letting go so you can grow to the different ways family members remember the same story. Plus, you'll hear all about menu pricing systems for contractors and how they can eliminate your reliance on technicians to sell/upsell. You won't want to miss this one.
- This episode is brought to you by Closing Commander, the app that helps you close more business with practically no effort. Get 1 month free with our special BCP discount!
- Rodney Koop & Danielle Putnam | The New Flat Rate
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- If you need online marketing services built for contractors and home services businesses, we'd love to talk. Head over to sparkmarketer.com to learn more.
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
The Value of Trying New Things “It’s really hard to recognize failure if you’re so busy recognizing what you’ve achieved.” Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of learning from your business failures and applying what you learn toward positive business growth. Don’t let the fear of failure keep your business from reaching its full potential.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Trevor Flannigan | Home Service Chats| Good leadership isn’t just part of business
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Firing Customers "When you're first talking to a customer in the sales process, one of your jobs is to ensure this becomes a good fit for your entire team." Today on the show we talk to Brandi Biswell about firing customers when things go wrong. Learn how discussing your company's core values with a potential customer can help set expectations before your working relationship begins.
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- Brandi Biswell | Women in Blue Collar Trades
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
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- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Tracking and measuring "When performance is measured, performance improves. When performance is measured and reported back, the rate of improvement accelerates." - Pearson's Law. Check out the final installment in our series with Danny Kerr of Breakthrough Academy. Today we're talking about budgeting. Be sure to check out our other episodes on time management and hiring!
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- Get BTA's free download for BCP listeners; code: PROFIT08
- Interested in BTA's coaching options? Check them out here.
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Your team determines your traction We hear from almost every company we talk to that hiring is their biggest problem, but no one seems to be dedicating time to recruitment and instead they're just hoping for the best with some Craigslist ads. Before anything else, set aside real time to dedicate to real recruitment. To learn the next steps, check out today's conversation with Danny Kerr of Breakthrough Academy. He'll be back again next week for a conversation on budgeting.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Get BTA's free download for BCP listeners; code: HIRING08
- Interested in BTA's coaching options? Check them out here.
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Do you have a growth plan? A lot of business owners wing it as they go along and that works up to a point. But a truly successful business doesn't happen by chance, it's the result of an intentional growth plan. Today we talk to Danny Kerr of Breakthrough Academy about the essential skill of time management and how it contributes to a business's success and growth. Check in again next week for our continued conversation with Danny about hiring, and again the next week for our last installment on budgeting!
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Get BTA's free download for BCP listeners; code: TIME08
- Interested in BTA's coaching options? Check them out here.
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Using Your Business to Give Back Today on the show Carter and Taylor talk about the importance of using your business to give back. Not only does participating in your community's charitable endeavors make you feel good about what you're doing, but it's a great culture-building opportunity for your team and it can have positive business benefits, too.
- Plumbers Without Borders | Warrior Horse | Sweep Away Cancer - Shop for a Cure
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
Saving a Toxic Culture Is your culture driving employees and customers away? Today we talk to Hope Stevenson about how to prevent a culture from getting out of control and salvaging a culture that has turned toxic. Creating and sticking to core values, being open and honest with yourself and your employees, and holding yourself accountable is just the beginning!
This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Hope Stevenson | 111 | 127
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Bracing for the Busy Season Most service businesses have some level of seasonality that owners need to negotiate. Today we’re talking to Chuck Roydhouse of The Roydhouse Effect about how to best prepare for the busy season and be proactive rather than reactive. Listen in to find out the keys to being ready to embrace the flood, manage the workload, and even out the feast and famine cycle.
This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Chuck Roydhouse | The Roydhouse Effect | How to Prepare for the Slow Season
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Branding & Promotional Strategies That Actually Work Branding is so much more than just coming up with a catchy company name. Companies have to think bigger than having just a single logo and a handful of business cards. Check out what Kimble Bosworth, our resident brandmom, has to say about branding and promotional strategies that actually work!
This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount!
- Kimble Bosworth | Proforma Printelligence
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Be smart enough to get out of your own way! Get out of your own way! Past failures, comparison culture, and failure to implement can keep business owners stuck in their ruts. Tune into today’s episode with Jerry Isenhour to find out how to get out of the weeds and get back to what you do best.
This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Shout out to John Ceaser of Ceaser Chimney! Thanks for your review of Closing Commander — we’re so glad it’s working out for you!
- Jerry Isenhour | CVC Coaching
- John Maxwell’s Failing Forward
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Good leadership isn't just part of business - it's the whole game! If you aren't actively curating your culture, it's left to run wild on its own. Ignoring your leadership duties can ruin your company in the end, just like poor operations or uninformed bookkeeping decisions. Today on the show we talk to Trevor Flannigan about his booming chat service business and how monitoring the company culture is contributing to his success. What steps are you taking to make sure you have an active, positive role in your company's culture and your business overall?
This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Shout out to Jeff of CinderBox Chimney! Thanks for your review of Closing Commander — we’re so glad it’s working out for you!
- Trevor Flannigan | Home Service Chats
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
How to have culture-building events that don't suck Are you taking the time to bond with your team? Jasper Drengler joins us today to talk about a very unique culture-building experience he had with his team. Not every culture-building opportunity has to be quite so extravagant, though. Carter and Taylor review some low-effort, high-return social events they have with their own crew. What do you do with your team for fun? Let us know in the BCP Facebook group!
This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Shout out to John Ceaser of Ceaser Chimney! Thanks for your review of Closing Commander -- we're so glad it's working out for you!
- Jasper Drengler NCSG President | Chimney Mechanix | Drengler Racing | Detroit Gambler 500
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
- We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
Communication is Worth More Than You Think Are you communicating thoroughly with your customers? With your employees? With your business partners? Tim Reed joins us in the studio today to talk about the real money value of communication and how it may be unknowingly affecting your bottom line and customer lifetime value.
This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount!
Tim Reed|086|116|118|122
www.itsfiretime.com
Fireside Home Solutions
Keep up with Tim on Instagram @firesidetim & grab his FREE ebook, The Roadmap to Success
Keep an eye out for the launch of Tim’s podcast, It’s Fire Time
- What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group.
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- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
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The Recipe For Growing Your Business Growing your business takes vision, but it also takes great leadership, great culture, and a great mindset. Are you looking for the secret to growing your business and having the life that you want? Listen up because our guest, Mark Stoner, is sharing the recipe that gave him the good life.
- This episode is brought to you by Closing Commander! Automate your sales follow up process and watch the money roll in. Get your first month FREE by signing up right here!
- Mark Stoner 001|026|120 is our guest today. He's the man behind Ashbusters, SirVent, and Blue Collar Gold University, and the author of Blue Collar Gold: How to Build a Service Business from the Dirt Up.
- The 21 Irrefutable Laws of Leadership - John Maxwell
- What do you think about today's discussion? Let us know over in the BCP Nation Facebook Group.
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- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
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Women in Blue Collar Businesses Are you giving women the same consideration as men when hiring? So many companies discount female technicians in blue collar trade industries, but check out our interview with Brandi Biswell and find out why this half of the population can be a valuable asset to your company, especially in a technical capacity.
- Drumroll please......This episode is brought to you by Closing Commander! Automate your sales follow up process and watch the money roll in. Get your first month free by signing up right here!
- Brandi Biswell is our guest this week. She and her husband own Fluesbrothers in Kansas City
- All-women mechanic's company
- And their sister company salon!
- Do you agree or disagree with our stance today? Let us know in the BCP Proud Nation Facebook Group!
- Have some feedback for us? Find our show page in the iTunes podcast app and let us know what you think.
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Don’t forget to download the free BCP Show app. You’ll never miss bonus content, episodes, or special offers.
Are you celebrating the small things? We all know to celebrate the big things - big business milestones, new clients, new trucks - but are you encouraging your team to celebrate the small things, too? Each well-done job should be celebrated, all the good hires, and each the this-day-just-went-well. Not only do you get the warm and fuzzies, according to science you'll actually be more successful in the long run if you're celebrating the small wins along the way. Are you celebrating the small stuff? Tell us how!
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Closing Commander Special Episode Welcome to today's special episode featuring Closing Commander, a new system designed to help you close more business with less effort. Follow along (visuals here) to learn how the Rule of Seven Touches can make or break your bottom line. Be sure to stick around until the end to learn how BCP listeners can take advantage of a special offer.
After years of working with home service businesses through Spark Marketer, we've realized what an ongoing problem follow up can be. No one seems to have the time to manually follow up with their sales contacts, and every incomplete follow up is money leaking out of your business. Enter, Closing Commander. Designed to automate the follow up process for you, see how much money you could be saving!
Interested in seeing what a difference Closing Commander can make for your company? Check out the ONE MONTH FREE special offer for BCP listeners today.
Closing the Gaps in Your Sales Training We've covered how important it is to have standardized operating procedures (SOPs) to ensure a smooth and productive system, but are you applying that standard to your sales process, too? Let's hear what Alan has to say about the importance of systemizing your sales process from the initial quote through the invoice.
- Time tracking options: Toggl, TrackingTime, Harvest, and more!
- Did you miss part 1 with Alan? Check it out here!
- RushProfits.com – get a free consultation!
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Sales Training Is About So Much More Than Meeting Quotas Is your sales approach about tricking customers into spending as much money as possible with you, or truly helping them? Sales isn't just about meeting quotas, it's about helping your customers solve their problems. If you do what you can to really reach out and help, you'll find more people want to have that sales conversation with you.
- Stay tuned for part two on how to really dig into your operations to add some finesse to your sales technique!
- RushProfits.com - get a free consultation!
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Calling All Electricians IDEAL Electrical, titan of the electrician world, is hosting their national competition in Disney World this December. Do you have what it takes to beat the rest and show them who's the best?
- IDEAL Electrical | Competition details
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- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
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From Managers to Leaders What's the difference between management and leadership? Find out the finer points of both management and leadership from our guest this week, Kenny Chapman. There are so many benefits to realizing the key differences between both aspects of being a business owner, and learning in which areas you and others on your team can really shine.
Kenny Chapman
Blue Collar Success Group | 126
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Free gift * Text the word SECRET to 480-842-5337 to get Kenny's 4-hour program on sales, service, and communication.
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Have some feedback for us? Find our show page in the iTunes podcast app and let us know what you think.
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
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Getting Your Techs Field Ready Today on the BCP Show we talk with Chuck Roydhouse. Setting your techs up for success in the field goes beyond technical training - it requires systems and organization. In our opinion, there's no better person to talk to about systems, organization, and what's needed to get techs field ready than the master, Chuck Roydhouse.
Chuck Roydhouse 011|112|119
Clean Sweep of Anne Arundel County|Roydhouse Effect
- We gotta thank Jerry Isenhour from CVC Coaching for hounding us about systems. You're a life saver!
- Keith from Toronto, thanks for the call - I really enjoyed chatting with you!
- Have some feedback for us? Find our show page in the iTunes podcast app and let us know what you think.
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
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Is Your Culture Hurting Or Helping? Today on the BCP Show we talk with Hope Stevenson. Culture is one of the most defining aspects of your business, but many business owners either overlook it or carelessly cultivate it. So what are the real benefits of intentionally creating and safeguarding your culture and how do you hire the right people for the culture you want? Let's talk to Hope to find out.
Hope Stevenson 003|068|111
Reach out to Hope at hope@dpstconsulting.com
- Your Reactions Are Showing - J. Allan Petersen
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What's In Your Library? Today on the BCP Show we talk with Kenny Chapman. One of the many things we have in common with Kenny, a regular on the BCP Show, is that we believe readers are leaders. There's so much you can glean from the aha! moments, mistakes, and lessons of other business owners, but if you don't make time to read (or listen, thanks to audiobooks!), you're missing out on a wealth of knowledge. Listen up as we go through some of Kenny's top reading recommendations.
Kenny Chapman 021|052
The Blue Collar Success Group
10 Books:
- The Slight Edge - Jeff Olson
- The Compound Effect - Darren Hardy
- The Four Agreements - Don Miguel Ruiz
- Who Moved My Cheese? - Spencer Johnson
- The Power of Habit - Charles Duhigg
- Awaken The Giant Within - Tony Robbins
- Driven - Douglas Brackmann PhD & Randy Kelley
- Influence: The Psychology of Persuasion - Robert B. Cialdini
- How to Win Friends & Influence People - Dale Carnegie
- In-Home Sales Acceleration Kenny Chapman
Show Notes:
- Plumber Magazine leadership article
- The 21 Irrefutable Laws of Leadership - John Maxwell
- Join the conversation over in the
- BCP Nation Facebook GroupLet us know what you think of the show in iTunes
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Financial Basics: Part 2 Today on the BCP Show we talk with Ellen Rohr. Ellen's back for Financial Basics: Part 2 and this week she's talking about cashflow, debt, tax season, how and why you should involve your front line people in the financial side of things, and more. If you haven't listened to last week's episode, be sure to check it out.
Ellen Rohr |002|016|036|102|124
Zoom Drain
For more great advice from Ellen, check out Where Did the Money Go? Accounting Basics for the Business Owner Who Wants to Get Profitable, as well as her many other great business books and resources at ellenrohr.com
- Our app, Closing Commander, won the Pete Luter Innovation Award for "Best New Product for Chimney Professionals" at this year's NCSG! Learn more about the app and the problems it can solve in your business at closingcommander.com
- If you haven't yet read the Financial Health chapter of Blue Collar Proud: Ten Principles For Build A Kickass Business You Love, do it!
- We'd love to hear your thoughts on the BCP Show. If you have a second, please leave us a review in iTunes or the Google Play store.
- Thanks for the kind words Elizabeth Guy - we're glad you enjoyed the book!
- Don't forget to check out Closing Commander - you can even try it FREE for 14 days!
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Financial Basics: Part 1 Today on the BCP Show we talk with Ellen Rohr. Ellen is always a lot of fun, and today's no different. In this episode, she's going to be talking about the numbers you need to know and understand if you want to win at the game of business. So listen up as Ellen talks financial basics, and shows us that numbers don't have to be intimidating, they can be empowering.
Ellen Rohr |002|016|036|102
The Great Game of Business
For more from Ellen, including her book, Where Did the Money Go? Accounting Basics for the Business Owner Who Wants to Get Profitable, head to ellenrohr.com
- Check out the financial health chapter of our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Get the FREE BCP Show app for show notes, bonus content, and more
- Check out Tersh Blissett's podcast, Service Business Mastery
- Join us over in the BCP Nation Facebook Group!
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What Marketing Is & Isn't Today on the BCP Show we talk with Tom Smodic. Tom is the Operations Manager at Spark Marketer, our marketing agency for service contractors, and today he’s here to talk about what marketing is and isn’t, and what it can and can’t do for your business.
Tom Smodic | 110
- Want to keep up with us as we travel? Download the FREE BCP Show app and check out the Events tab. If you're around when and where we are, we'd love to meet up with you!
- Head to the BCP Nation Facebook Group to hang out with a lot of other great business owners. We'll let you right in.
Allocating & Tracking Marketing Dollars Today on the BCP Show we talk with Tim Reed. The options for marketing your business are virtually limitless today, but throwing dollars into different marketing avenues without evaluating and tracking results is a great way to waste money. If your marketing strategy is to "spray & pray," listen up because Tim's going to give you some tips on how to more effectively choose where you're investing your marketing dollars and what/how to track so you can get more out of each dollar invested.
Tim Reed|086|116|118
www.itsfiretime.com
Fireside Home Solutions
Keep up with Tim on Instagram @firesidetim & grab his FREE ebook, The Roadmap to Success
Keep an eye out for the launch of Tim's podcast, It's Fire Time
- The Spark Review Engine™
- Sparkmarketer.com
- Carter's lonely and sad. Make his day by leaving us a review in iTunes :)
- Don't forget to grab our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love on Amazon
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Why Your Credit Score Matters Today on the BCP Show we talk with Patty Lawrence. As business owners, our relationships with credit can greatly impact our options and the financial health of our businesses. But what's the healthiest way to think of credit and how much does credit really matter? Who better to give us the rundown than CFO and co-founder of TurboExecs, Patty Lawrence?
Patty Lawrence|089
TurboExecs
Reach out to Patty at patty@turboexecs.com or (717) 925-3270
- We highly recommend that you check your credit report at least once a year. Here are a few websites that provide credit reports for free: Free Credit Report, Credit Karma, Annual Credit Report
- Identity Theft Recovery Steps
- Tersh Blissett made a great point in the Takeaways for Episode 119. Thanks Tersh!
- We'll be speaking a lot this spring - check out the Events tab in the FREE BCP Show app for details and locations so you don't miss us.
- Join us over in the BCP Nation Facebook Group!
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Customer Service Today on the BCP Show we talk with Mark Stoner. Customer service is EVERYTHING in business. But what can you do to ensure that your company is consistently delivering the high level of customer service your customers expect and deserve, even in the busy season? Our good friend Mark Stoner has some great ideas.
Mark Stoner|001|026
Ashbusters Chimney Service|SirVent|markstoner.com
Blue Collar Gold: How to Build a Service Business from the Dirt Up
- JohnMF003 - Thanks for the review in iTunes!
- We're really getting around this spring. Make sure to check out the Events tab in the BCP Show app so you don't miss us when we're speaking at an event near you! You can also book us for an event - just reach out to us here.
- Check out the videos and all the extras in the Bonus Content section of the app as well.
- Just a reminder to check out our book Blue Collar Proud: Ten Principles for Building a Kickass Business You Love, as well as the book we co-wrote with Jerry Isenhour of CVC Coaching, Blue Collar Marketing: From Start-Up to Success.
- Join us in the BCP Nation Facebook Group - it's a great place to talk shop and share with likeminded blue collar business owners.
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Making The Most Of The Slow Season This week on the BCP Show we talk with Chuck Roydhouse. Everyone gets worried when business slows down, and it can be a particularly challenging and worrying situation for seasonal businesses. But there are some things you can do to prepare for your seasonal slow down and make use of that time, so you aren't struggling to make ends meet or losing the momentum that you've worked so hard to gain. Who better to talk about it than Chuck Roydhouse, a business consultant and good friend of the show who has built two successful seasonal businesses? Listen up!
Chuck Roydhouse|011
Clean Sweep of Anne Arundel County|The Roydhouse Effect
Want more great business advice? Reach out to Chuck at chuck@roydhouseeffect.com
- Shout out to BMFC and Lou Curley for the great reviews in iTunes!
- We'll be speaking at several events this spring. Open up the BCP Show app and click the Events tab to see when and where!
- While you're in the app, check out the Bonus Content tab to see a great video interview with Tim Reed (Plus, you'll get to see our new studio, which looks great!)
- Don't yet have the app? Head to the iTunes store or the Android Play store and search for the Blue Collar Proud Show. You can also get it here.
- Looking for a good read? Grab Blue Collar Proud: Ten Principles for Building a Kickass Business You Love and Blue Collar Marketing: From Start-Up to Success, both available on Amazon.
- Join the conversation in the Blue Collar Proud Nation Facebook Group - we'll let you right in!
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Employee Retention Today on the BCP Show, we talk with Tim Reed. It's no secret that finding quality people who want to do blue collar work can be a challenge, but that's why retaining the quality people you DO bring on is more important than ever. Do you invest in hiring and training, only to have your best employees leave shortly after? Then listen up because Tim, the retail team leader at Fireside Home Solutions in Oregon, is sharing some tips to help you retain your best employees.
Tim Reed|086|116
Fireside Home Solutions
Follow Tim on Instagram @firesidetim and check out his free ebook, The Roadmap to Success
- Interested in learning more about how to find, keep, and lead employees? We're hosting a two day "Build A Better Team" workshop this summer that you won't want to miss. Be one of the first to get details on the workshop (including dates) by filling out this short form. (bcpshow.com/workshop)
- The 21 Irrefutable Laws of Leadership by John Maxwell
- Catch Taylor at the 2018 Chimney Expo (Valley Forge Casino Resort) on April 7th at 9 a.m. or catch us both at the Oregon HPBA Spring Conference (April 16th-17th) and the NCSG National Convention April 18th-21st.
- Don't miss a thing - get the FREE BCP Show app here, or search for it in iTunes or the Google Play Store.
- Join the conversation over in the BCP Nation Facebook Group.
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Outside The Box Hiring Today on the BCP Show we talk with Sam Johnson, AKA, The Blue Collar Guy. Almost everyone in the blue collar world has struggled to find the perfect hire who meets all the criteria, but Sam knows that the secret to successful hiring lies in taking an outside the box approach. This is pure gold!
Today on the BCP Show we talk with Sam Johnson, AKA, The Blue Collar Guy. Almost everyone in the blue collar world has struggled to find the perfect hire who meets all the criteria, but Sam knows that the secret to successful hiring lies in taking an outside the box approach. This is pure gold!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
Sam Johnson|107|114
Keep up with Sam on Instagram @thebluecollarguy, Twitter @theblucollarguy, and Facebook @thebluecollarguy, or visit his website thebluecollarguy.com.
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Laserlike Focus Today on the BCP Show we talk with Tim Reed. While some may say that the most important quality in leaders is intelligence, Tim argues that the ability to maintain a laserlike focus is much more valuable. To maintain that focus, he urges business owners to ask, "Who am I? Who is my customer? And how am I uniquely aligned or qualified to provide value?" If you find yourself and your team to be easily distracted or stagnant, it's time to zero in with Tim so you can grow your business with intention and focus.
Tim Reed|086
Fireside Home Solutions
For business insights and fresh tips, follow Tim on Instagram @firesidetim
- If you haven't read it yet, check out our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love. And don't forget to grab Blue Collar Marketing: From Start-Up to Success, which we co-wrote with Jerry Isenhour (CVC Coaching).
- Download our FREE BCP Show App so you don't miss any special offers or episode extras. You can search for it in the iTunes store or the Google Play Store, or head here on your smart phone or tablet.
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The Importance Of Reviews Today on the BCP Show, we talk with Christian Rodriguez. Christian is our lead account manager, and he's been keeping a close eye on reviews and their rise in importance over the last few years. But what are the facts? Are reviews really that important to consumers? Are negative reviews really bad for business? If you want to know the latest on reviews, Christian has some great insight (including statistics) to share with you.
Christian Rodriguez
2017 BrightLocal Local Consumer Review Survey
- If you don't yet have a system in place for consistently getting reviews, check out the Spark Review Engine™. This tool makes it easy - all you have to do is use it. The easiest way to get the Spark Review Engine™ is to check out the Special Offer right inside of the FREE BCP Show App.
- If you'd like a free website review, head to www.sparkmarketer.com.
- Join the conversation over in the BCP Nation Facebook Group.
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Hiring Smarter Today on the BCP Show we talk with The Blue Collar Guy, Sam Johnson. Do you struggle with hiring? Listen up! Sam shares how he changed his approach to hiring and training to solve the problems his company was having and get the right people through the doors. If you've struggled with hiring, it may be time to change your approach and mindset.
Sam Johnson|107
Reach out to Sam on Instagram or Facebook
- Don't forget, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love and Blue Collar Marketing:From Start-Up to Success are both available on Amazon. Check 'em out and let us know what you think.
- Love the podcast? Leave us a review over on iTunes!
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Mindset Matters Today on the BCP Show we talk with our good friend, Mark Stoner. Before Mark built the multi-million dollar chimney business that he runs today, he built a business that was such a mess it made him physically ill every morning. If anyone knows how important mindset is and how great of an impact it can have on what you're building and how you build it, it's Mark. If you haven't given much thought to your mindset and how it pushes you towards or away from your dreams, listen up.
Mark Stoner 001|026
Blue Collar Gold University
For more from Mark, including his book, Blue-Collar Gold: How to Build a Service Business from the Dirt Up, head to markstoner.com.
- While you're thinking about mindset and how you can become a better leader in your business, head to Amazon and get our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love.
- We're always working to make the BCP Show better for our listeners, and your feedback helps. Leave us a review over in iTunes or on Facebook. And don't forget to join the BCP Nation Facebook Group if you aren't already a member. We'll let you right in!
- Head to bcpshow.com/app on your phone and get our FREE app. With the app, you'll never miss new episodes, bonus content, or special offers.
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Housecall Pro Special Episode Today's mini-episode of the Blue Collar Proud Show is a little different. For the first time we've partnered with an outside company to teach you about a product that we think will help solve a lot of your problems.
Housecall Pro can help you manage your technicians and fleet of trucks while they're in the field, keep you on top of the numbers and know what's going on with your staff, and automate your payment processes because who really wants to have to chase down those unpaid invoices? Check out the mini-episode to hear personal recommendations from Carter and Taylor who have tested their fair share of field software. To be clear, we have been paid for this content but regardless we would never recommend or promote product we weren't 100% behind.
If you want to check out how Housecall Pro can help your business, click here to get 20% off courtesy of the BCPShow.
The Importance of Having a Marketing Plan Today on the BCP Show we talk with Chuck Roydhouse. Marketing is more than just advertising a service or solution to a problem. Today's customers are looking for so much more from the companies they work with, and your marketing plan needs to take that into consideration, and address all the ways your customers encounter and perceive your brand. So what are some of the things you should be thinking about when creating your marketing plan?
Chuck Roydhouse|011
Clean Sweep of Anne Arundel County|Roydhouse Effect|Sweep Away Cancer
To learn more about Chuck and his consulting services, head to roydhouseeffect.com or shoot him an email at chuck@roydhouseeffect.com.
- Reviews also play a big part in how your business and brand appears to customers. If you're having trouble consistently getting reviews, click here to learn about the Spark Review Engine™, a review generation tool that's proven to work, or find out more about the tool in the Special Offers section of the BCP Show app (which is FREE in the iTunes Store and Google Play Store).
- Looking for some good reads? Head to Amazon and check out Blue Collar Proud: Ten Principles for Building a Kickass Business You Love and Blue Collar Marketing: From Start-Up to Success.
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Leading Millennials Today on the BCP Show we talk with Hope Stevenson. Ah, Millennials. It's easy to put them in boxes and label them as lazy and incompetent, because that means we're in the clear; the problem can't possibly be us. But Hope thinks that's a huge mistake, and she's ready to share some insight on how we can change ourselves to better reach and lead the next generation of workers.
- Looking for some good reads? Head to Amazon and grab Blue Collar Proud: Ten Principles for Building a Kickass Business You Love and Blue Collar Marketing: From Startup to Success.
Hope Stevenson|003|068
Reach out to Hope at hope@dpstconsulting.com
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Online marketing trends to be aware of Today on this mini-episode of the show we talk with someone who eats, sleeps, and breathes the complex world of online marketing, and he manages a growing team of professionals that help blue collar business owners succeed online. Tom Smodic Is the Operations Manager at Spark Marketer, our marketing agency for service contractors. Listen in as we discuss the ever-changing landscape, and the most important things you can focus on to see results.
- Interested in a free website review or some help with your SEO and online presence? Head to sparkmarketer.com and click 'Get Your FREE Map.'
- If you're interested in spending a day with us going through your marketing and creating a customized marketing calendar for your business, reach out to Taylor at taylor@sparkmarketer.com. We also offer a full day of one-on-one marketing help through Mark Stoner's Blue Collar Gold University.
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Apprenticeship programs open up hiring options! Today on the BCP Show we talk with James Terry. You may think your business is attractive, but have you ever stopped to look at it the way a job applicant sees it? When you do, you’ll find that what our guest has to say about apprenticeships starts to make a LOT more sense.
- Head to Amazon and get our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- If you don't yet have our FREE BCP Show app, go to bcpshow.com/app and get it. It's the best place to find episodes, updates, special guest extras, special offers, and more.
- Thanks to BMFC for the great review on iTunes!
- Love the show? We'd love to hear from you. Head to iTunes or the Blue Collar Proud Nation Facebook Group and leave us a review.
- The best way to connect with us (outside of the app) is to join the BCP Nation Facebook Group. Head on over and we'll let you right in!
- The BCP Nation Facebook Group post of the week comes from Lou Curley. Check it out here.
- Today, we chat with Jerry Isenhour about the experience of co-writing a blue collar marketing book together. Grab the book, Blue Collar Marketing: From Startup to Success, on Amazon.
- Want a FREE e-copy of Standardizing Standard Operating Procedures? Shoot Jerry an email at jerry@cvccoaching.com.
James Terry
Want to reach out to James or learn more about what he's up to and how he can help you and your business? Reach out to him on Facebook.
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Talking shop with a fellow podcaster from down under! Today on the BCP Show we talk with Matt Jones. He’s a fellow podcaster from down under with a passion for tradies and trade-based business owners, which means he’s a brother-in-arms in the work we do. He just does it with a cool Aussie accent!
- Need a website/web presence tune up or audit? Don't forget we also have a digital marketing company and we work with a lot of blue collar service businesses. Visit our website at sparkmarketer.com and let us know if we can help you in any way.
- We're going to be in Dayton, OH for the HeatShield Summit January 24-27th. If you're going, come say hello!
- Check out our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love on Amazon. We also wrote a book with Jerry Isenhour, Blue Collar Marketing: From Startup to Success.
- We'd love your feedback on the show. Please review us on iTunes, email us at guys@bcpshow.com, reach out to us on our website, or let us know your thoughts on Facebook.
From The Front Lines
Tim Reed|086|Fireside Home Solutions
Reach out to Tim on Instagram @firesidetim
Check-In With Reality
How To Accept Negative Feedback With Ease
Radical Candor
Matt Jones
Personality Plus
For more from Matt, head to his website, The Site Shed, check out his Facebook group, or send him an email at matt@thesiteshed.com. And definitely check out his podcast, The Site Shed on iTunes!
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Three generations of blue-collar business success! Today on the BCP Show we talk with Sam Johnson. He’s part of a successful blue collar family with not one, not two, but three generations of successful blue collar business ownership! We wanted to know what that must be like, so we asked him!
- We wrote a book with Jerry Isenhour called Blue Collar Marketing: From Startup to Success. Do a quick search for it on Amazon and grab your copy!
- We'd love your feedback on the show. Head to iTunes and review us there, reach out to us on the website, or share your thoughts on the Blue Collar Proud Show page or in the BCP Nation Facebook Group.
From The Front Lines
Hope Stevenson 003|068|Signature Training
Reach out to Hope at hope@dpstconsulting.com
Check-In With Reality
Stop Domesticating Remarkable People
Sam Johnson
Reach out to Sam on Facebook or Instagram!
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In business, fortune favors the willing. Today on the BCP Show we talk with Jason Rogers. Where were you in 2009, at the beginning of the recession? Jason was just finding out he’d lost his job, and was wondering what his future was going to look like. It’s what he did next that you have got to hear for yourself.
- The 5 Love Languages
- What word or words describe what you want to do or become in 2018?
- The New Year is the perfect time to start reading, improving, and implementing. So if you haven't read it yet, grab our book Blue Collar Proud: Ten Principles for Building a Kickass Business You Love on Amazon.
- Thanks for the kind words Tom!
- Want to let us know what you think of the show? Head to our Facebook Group and leave us a comment. You can also shoot us an email at guys@bcpshow.com or leave us a review in iTunes.
From The Front Lines
Mark Stoner 001|026
Blue Collar Gold: How to Build a Service Business from the Dirt Up
For more from Mark, head to markstoner.com
Check-In With Reality
Leaders don't cry, and other lies
Brene Brown, The Gifts of Imperfection
Jason Rogers
To reach out to Jason, shoot him an email at jnrplumbingllc@gmail.com or visit his website.
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Business owners and suicide: there is hope! Today on the BCP Show we talk with Sally Spencer-Thomas. Owning a business can sometimes feel like the world is crushing in on you. But even in the worst moments, you have options. If you're feeling isolated and overwhelmed, this may be one of the most important episodes you'll ever hear.
- The countdown to Christmas is on! Still need gift ideas? Head to the BCP Store in the BCP Show app for great gifts or grab our book on Amazon!
From the Front Lines
Tim Reed|086
Reach out to Tim on Instagram @firesidetim
Check-In with Reality
The Difference Between Open-Minded and Closed-Minded People
Sally Spencer-Thomas
Carson J. Spencer Foundation
mantherapy.org
Head to sallyspencerthomas.com to continue the conversation with Sally or to have her speak in front of your team.
I see you... but what are you really saying? Today on the BCP Show we talk with Barbara Chatzkel. When we think of languages we think of English, or Spanish, or Farsi. But your words tell only part of the story - that's right, it's body language that gives us the full picture. But what does it tell us, and how do we read it?
- Still doing some Christmas shopping for your team? Why not support the show at the same time? Head over to the BCP Store in the BCP Show app for everything from tees to coolers. Our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love also makes a great gift! Grab the paperback or kindle version on Amazon!
- Shout out to Mark Madden for his comment over in the Blue Collar Proud Nation Facebook Group.
From the Front Lines
Mark Stoner 001|026
Check out Mark's website for more information on Mark and his Blue Collar University and get your copy of Blue Collar Gold: How To Build A Service Business From The Dirt Up today!
Check-In With Reality
The Power of the Leader's Calling
Simon Sinek
Ellen Rohr
Barbara Chatzkel
Reach out to Barbara at barbara@thebodylanguagepro.com to get her upcoming book at the pre-release sale price. You can shoot her an email to schedule a body language tuneup over Skype or video!
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The Business Case for Going Green Today on the BCP Show we talk with Shel Horowitz. Regardless of where you fall on the political spectrum, whether you think global warming should be labeled “Fake News” or “Headline News,” there is a really compelling business case to be made for why you should “Go Green.” We may be stirring the pot with this one, but let’s get into it!
- In January, we'll be at the HeatShield Summit Conference at Aileron, just outside Dayton, OH. We hope to see you there!
- Thanks to Rudi Oosting for the great iTunes and Facebook reviews. We really appreciate it!
From the Front Lines
Hope Stevenson 003|068|Signature Training
Why People Quit Their Jobs
Reach out to Hope at hope@dpstconsulting.com
Check-In With Reality
25 Wacky Interview Questions That Work
Shel Horowitz
Guerrilla Marketing Goes Green
Guerrilla Marketing to Heal the World
Check out Shel's websites, goingbeyondsustainability.com and greenandprofitable.com
Click here for free and paid tools and resources from Shel, as well as opportunities to connect. You can also reach out to Shel at shel@greenandprofitable.com or call 413-586-2388. On Twitter? Tweet Shell @shelhorowitz
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Winning at the “Game” of business! Today on the BCP Show we talk with Ellen Rohr. Growing a business you can be proud of means creating a set of rules for the game that allows everyone to win - you, your employees, AND your customers. But how do you handle the important, tough conversation? What are the rules to that?
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- Are you a blue collar world changer? Let us know how you’re giving back and what you’re getting back. Reach out to us in the Blue Collar Proud Nation Facebook Group, send us a private message, or reach out here on the website.
- Thanks for the incredible iTunes review .308 Holes! We appreciate your feedback and we’re glad you’re listening!
- The Blue Collar Proud Nation Facebook Group Post of the Week comes from Dave Ballentine. Check it out and check out his podcast, Surging Forward.
From The Front Lines
Kenny Chapman 021|052
For more from Kenny, head to The Blue Collar Success Group
Check-In With Reality
Leave No Doubt Leaders from Great Leadership By Dan
Ellen Rohr 002|016|036
Al Levi 022|082
Jack Stack, The Great Game of Business
Simon Sinek, Start with Why
Matthew Kelly, The Dream Manager
The Bare Bones Weekend Biz Plan
For more Ellen, head to ellenrohr.com or zoomdrain.com
To get 7 Employee Incentive Ideas from Ellen, shoot her an email at contact@ellenrohr.com and let her know you heard the offer on the show!
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How your purpose connects with your profits Today on the BCP Show we talk with May McCarthy. She’s a successful entrepreneur who understands that your business “why” is directly connected to your bottom line. Your business isn’t making what you want? Start with getting clear on your purpose.
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- The Spark Review Engine™ makes it easy to get reviews — learn more by clicking the Special Offers tab in the BCP Show app. If you don’t have the app yet, head to bcpshow.com/app on your smart phone or search for the Blue Collar Proud Show in the iTunes App Store or Google Play Store and get it for free!
- We’re still booking speaking dates for the first quarter of 2018. Interested in having us on your turf? Head to the Contact tab in the BCP Show app or go to bcpshow.com/contact and tell us more about your event!
- The Blue Collar Proud Nation Facebook Group post of the week goes to Ryan Skews for his photo of a Carter & Sons septic tank service truck with the slogan “We haul milk on the weekends.” Check the post out!
From The Front Lines
Mark Stoner 001|026
Blue Collar Gold: How to Build a Service Business from the Dirt Up
SirVent Chimney & Venting Service
markstoner.com
Check-In With Reality
Understand Your Customers and Provide an Irresistible Value Proposition
Top 10 Secrets of Running a Successful Business
May McCarthy
The Path to Wealth: Seven Spiritual Steps for Financial Abundance
Reach out to May at maymccarthy.com and grab the first three chapters of her book for free!
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Whoa! We made it to 100! Thank you to everyone who's been with us on this journey and let us be a part of their journey. We're on a mission to make the next 100 episodes even better for you, so get ready, because we're getting deeper and more focused!
Leadership is growing so we can help others grow. Today on the BCP Show we talk with John Meredith. With 30 years of business experience and a huge heart for helping small business owners succeed, John is here to share with us a little about his own journey, and what it means to be a servant leader.
- If you're interested in having us speak to your organization in the first quarter of 2018, reach out to us on our website or through the contact tab of the BCP Show app.
- Speaking of the app, go get it if you haven't yet. Bob Faughnan says, "I love the new App, makes it so easy to tune in!" Bob knows what's up. Listen to Bob.
- The Blue Collar Proud Nation Facebook Group highlight of the week: Taylor's Financial Friday's series. These live video posts aren't like math class, they're quick, fun, and easy to apply. Head to the BCP Nation Facebook Group and check them out!
From The Front Lines
Kenny Chapman 021|052
Reach out to Kenny at The Blue Collar Success Group
Check-In With Reality
Unknown to Known - Seek Answers, Get Advice
Top 10 Secrets of Running a Successful Business
John Meredith
SaverSystems
Reach out to John at johnm@saversystems.com
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Listen to this lawyer so you can avoid this lawyer! Today on the BCP Show we talk with Alex Umansky. Employee rights issues can mean big problems for small businesses. Alex tells us the biggest mistakes he commonly sees as an attorney, and how to avoid having to face someone like him in court!
- Check out our feature in the October issue of ICON Advisor magazine!
- Still looking for a speaker for the first quarter of 2018? Reach out to us here or through the BCP Show App. We'd love to come talk to your group! Speaking of the app, if you don't have it yet, head to the Google Play store or the iTunes app store, type in Blue Collar Proud, and get it! It's the ONLY place to find bonus content, like our recent talk with Al Levi 022|082, author of The 7-Power Contractor.
- Our Blue Collar Proud Nation Facebook Group conversation of the week was started by Christian Devlin (095). He really speaks some truth about being remembered by your customers, so if you missed it, check it out.
From The Front Lines
Chuck Roydhouse|011
Reach out to Chuck at chuck@roydhouseeffect.com or visit his website to learn more about who he is and what he does.
Phil Rogofsky talks with us about the 1st Blue Collar STEM Conference in Baltimore November 6th.
Check-In With Reality
Be Persistent
Top 10 Secrets of Running a Successful Business
Alex Umansky
Law Office of Yuriy Moshes
Have legal questions about employment? Reach out to Alex at 718-504-6090 or aumanksy@mosheslaw.com
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Today on the BCP Show we talk with the host of The Contractor Fight podcast, Tom Reber. The success that every business owner wants has little to do with the stuff we can’t control and has everything to do with the stuff that’s in our head. That’s right, the game is lost or won in the space between your ears.
- Interested in having us speak at your business or event? Reach out to us here on the website or through the BCP Show app!
- If you don't have the BCP Show app yet, head to iTunes or the Google Play store, search for The Blue Collar Proud Show, and get it! You can also get it right here. With the app, you'll get every episode as soon as it drops, as well as exclusive bonus content, special offers, and other goodies you can't get anywhere else.
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- We had such a great time on the Allison H. Larsen show on voiceAmerica. Check it out here.
- The comment of the week comes from Blue Collar Guy on YouTube. Thanks for the awesome feedback!
From The Front Lines
Hope Stevenson, Signature Training 003|068
Reach out to Hope at hope@dpstconsulting.com
Check-In With Reality
The way we communicate and its affect on ourselves and others
Tom Reber
The Contractor Fight|The Contractor Fight Podcast
For more from Tom, head to his website, The Contractor Fight, or shoot him an email at tom@thecontractorfight.com
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Today on the BCP Show we talk with Doug Noll. If you're in business, then you know that sometimes conflict is unavoidable. But whether that conflict is with an employee or a customer, it doesn't have to spiral out of control. You have more power to de-escalate than you might realize.
- Jerry Isenhour|061|CVC Coaching
- Get the BCP Show app for FREE on your iPhone or Android if you haven't yet - and don't forget to leave a review of the podcast and the app!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love is available on Amazon. If you haven't read it yet, so grab it - and as always, reviews are welcome!
From the Front Lines Tim Reed|086|Fireside Home Solutions Reach out to Tim on Instagram @firesidetim Check-In With Reality Starting from scratch Never Eat Alone Ellen Rohr|002|016|036 Douglas E. Noll Dr. Matthew Lieberman on Affect Labeling De-Escalate: How to Calm an Angry Person in 90 Seconds or Less Visit dougnoll.com, scroll down to the "Exclusive Offer" book banner, and click the "Get Your Free Copy Here" button. Simply pay the shipping and you'll get the book for FREE! Reach out to Doug at doug@dougnoll.com
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Sometimes what you think you want, isn't. Today on the BCP Show we talk with Christian Devlin. It's a story about starting over in the plumbing industry, and growing it blue collar proud the second time around. This is the quintessential story about taking the lemons life deals you, and making sweet lemonade!
- We're excited to introduce the BCP Facebook Chatbot, something we've been working on for a long time. Check it out and let us know what you think!
- Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
- The BCP Nation FB post of the week comes from Lou Curley: 5 PR Lessons I Learned From Mr. T. Check it out!
- Head to the App store, the Google Play store, or bcpshow.com/app and get the BCP Show app on your iPhone or Android. It's the ONLY place to find bonus content and special offers from us and our guests!
From The Front Lines
Kenny Chapman 021|052
Reach out to Kenny and check out all the excellent resources over at The Blue Collar Success Group.
Check-In With Reality
Taylor's always been money-minded, but now he's sharing some of his knowledge with the rest of us! Check out Financial Fridays - you'll find them posted in the BCP Nation FB group every Friday.
Christian Devlin
Reach out to Christian at devlinplumbing@hotmail.com or find him on Facebook.
Today on the BCP Show we talk with Darin Bibeau. You don't go from Coast Guard Special Ops to owning multiple industry-leading manufacturing companies without knowing a few things about how to become everything you can be in life.
- Interested in having us speak at a convention or association event? Reach out to us through the BCP Show app or through our website.
- If you don't yet have the app, GO GET IT! It's FREE and it's where you'll find special content and special offers, like the first chapter of our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love, for FREE. Psst! You can also get that free chapter right here.
- Thanks to Zach Thompson at True Handyman for the feedback! Get your location on your site so people (and Google) can find you, man!
From The Front Lines
Mark Stoner 001|026
For more from Mark, check out his website and grab his book, Blue Collar Gold: How to Build a Service Business from the Dirt Up
Check-In With Reality
NFL Star Gary Brackett On Failure And Knowing When To Let Go
Darin Bibeau
National Chimney
Email Darin at DBibeau@nationalchimney.com
Turn The Ship Around!
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Today on the BCP Show we talk with Chad Cooper. If you catch yourself saying things like, "I 'm so busy I need two of me to get it all done!", or "There just aren't enough hours in the day." then this episode is sure to give you a very liberating new perspective. * Blue Collar Proud: 10 Principles for Building a Kickass Business You Love * Frank Schilling: Plumbers Without Borders * Get the BCP Show app on your iPhone or Android! It’s FREE and it’s where you’ll find all the episodes, plus bonus content and special offers you can’t get anywhere else. Go get it and let us know what you think in the app store. * Interested in having Carter & Taylor speak to your organization? Email Taylor and we'll set something up! * Our BCP FB Nation Group post of the week is from our friend and former guest on the BCP Show, Ryan Skews.
From the Front Lines
Chuck Roydhouse | 011 | Roydhouse Effect
Email Chuck
Check in with Reality
This Hidden Enemy is Making Your Job Harder Than Necessary, Elizabeth Crook
Live Large: The Achiever's Guide to What's Next, also by Elizabeth Crook
Big Magic: Creative Living Beyond Fear, Elizabeth Gilbert
Chad E. Cooper
Time Isn't the Problem, You Are: Four Strategies to Transform Stress Into Success
International Coaching Federation
ChadECooper.com/Challenge - 5 day FREE program for success
Today on the BCP Show we talk with Bennie Copeland. If you've spent any time around a dog trainer, then you know that they understand something about communication that not everyone gets. But what do they know about employees? And leadership? Well, let's find out!
- Get the BCP Show app on your iPhone or Android! It's FREE and it's where you'll find all the episodes, plus bonus content and special offers you can't get anywhere else. Go get it and let us know what you think in the app store.
- Thanks to Jonathan Shumate for the iTunes review of the show!
- Our big ask: Please spread the word about the show by sharing us with your local and national associations and groups.
- Our BCP FB Nation Group post of the week is from our friend and former guest on the BCP Show, Ryan Skews.
From The Front Lines
Hope Stevenson 003|068|Signature Training
Check-In With Reality
The Price of Poor Health, from our friend and former guest (episode 054) Patrick Lencioni's blog, Table Group. Get Patrick's book, The Advantage, on Amazon - it's a GREAT read!
Grab Blue Collar Proud: Ten Principles for Building a Kickass Business You Love and Blue Collar Gold: How to Build a Service Business from the Dirt Up while you're over there!
Interested in having us facilitate a vision summit for your business? Reach out to us through the Contact page in the app or through our website.
Bennie Copeland
Check out Bennie's podcast, Discover Your Dog, and keep checking back on his website so you don't miss the November release of his book, Family Dog Fusion.
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Today on the BCP Show we talk with Alex Nickens. This young man started a lawn care business and is growing it using social media and video. No matter where you are in your own business journey, you'll recognize part of yourself in Alex's story, and probably learn some things, too! * Interested in having us facilitate a vision summit? Reach out to us. * Enjoying the app? Let us know in the Contact Us tab! Still don't have the app? Head to bcpshow.com/app on your Android or iPhone and don't miss a single piece of bonus content or a single episode. * Thanks for the awesome review on Amazon, Jonathan Shumate! * Haven't checked out Blue Collar Proud: Ten Principles for Building a Kickass Business You Love? To get it, head to the Special Offers page in the app (you can even get the first chapter for FREE). You can also grab the book on Amazon. * The BCP Nation FB Group convo of the week: What's your dream vacation look like?
From The Front Lines
Kenny Chapman 021|052|The Blue Collar Success Group Check-In With Reality
Why You Should Set Big Goals (Even If You Might Not Hit Them)
I'm OK, You're OK
Alex Nickens, Nickens Lawn & Landscape
Follow Alex on Instagram @nickenslawnlandscape and @alex_nickens or find him on Facebook or YouTube.
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Today on the BCP Show we talk with Bobby Klinck. Stop me if you've heard this story - a business owner spends tens of thousands of dollars on his new logo and truck wraps, only to be told that his company name infringes on the rights of another business who was already using it. NIGHTMARE, right?
~We're getting some great feedback on the new BCP Show app. Get it for FREE on your iPhone or Android by heading to bcpshow.com/app.
From The Front Lines
Mark Stoner 001 | 026 | Blue Collar Gold: How to Build a Service Business from the Dirt Up | markstoner.com
Check-In With Reality
What's the easiest way to get more reviews for your business? Open up the BCP app and head to Special Offers! We designed a tool specifically for that purpose and we're offering it to you, our listeners, at a special price for a limited time. Give it a shot! One of our clients raked in over 150 reviews in just three months!
What else can Spark Marketer do for you? Visit our website and get a FREE 30 minute consultation to see if we can help you grow your online presence.
Robert Klinck
Set up a FREE consultation with Robert and check out some resources and information on trademarks, patents, trade secrets, and more at klinckllc.com and follow Robert on Twitter @bobbyklinck
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Today on the BCP Show we talk with Patty Lawrence. If you don't have a firm grip on the money flowing through your business, then you are probably experiencing CHAOS right now, aren't you? Patty helps business owners tame that chaos, and it's actually easier than you may think! ~Zach, thanks for the review and for being with us since episode two! We'd love to hear which guests you felt were out of place, so please head to bcpshow.com/contact and let us know!
~This week's BCP Nation Facebook Group post of the week is from Christian Devlin. Check out the hilarious "Worst Plumber Ever" video if you haven't yet seen it.
~Don't forget to get the new BCP Show app! We have some great new bonus content with Joe Crisara that you won't find anywhere else! How do you get the app? Head to bcpshow.com/app on your iPhone or Android! It's FREE!
From the Front Lines
Jerry Isenhour, CVC Coaching | Chaos to Reinvention
Check-In with Reality
We talk culture, core values, and the Time To Glisten (TTG) challenge.
Patty Lawrence
Connect with Patty by heading to www.turboexecs.com, emailing her at patty@turboexecs.com, or giving her a ring at 717-925-3270.
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Today on the BCP Show we talk with David C. Barnett. In this world, there is a market where you can buy or sell anything of value, including businesses! But do you know how to create the kind of business that will fetch a great price? What about growing your business by buying someone else's business?
~The BCP Show App is out and it's FREE. Head to bcpshow.com/app on your iPhone, Android, or Tablet to get it!
~Shout out to Christian Devlin - thanks for challenging us and accepting our challenge!
~Wanna be on the show? Email our Show Coordinator Jessica Winn (the one and only) at jessicaw@sparkmarketer.com and if it's a good fit, we'll make it happen!
Front Lines Report
Hope Stevenson, Signature Training 003|068
Reach out to Hope at hope@dpstconsulting.com
Check-In with Reality
Are you an amateur or a professional?
Second-Level Thinking
David C. Barnett
How To Sell My Own Business | 12 Things To Do Before You Consider Selling Your Business | 21 Stupid Things People Do When Trying To Buy A Business | Franchise Warnings | Credit Card Advantage | Invest Local
Connect with David on his blog!
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Today on the BCP Show we talk with Chuck Hall. Successful business owners all have one thing in common: None of them just woke up one morning and magically found themselves exactly where they wanted to be. Business ownership is hard work, and Chuck helps us see what it takes.
~The BCP Show app is your one-stop-shop for episodes, extras, and swag and it's READY— search for "BCP Show" in Google Play or the iTunes app store and get it for FREE!
~Thanks for the review and the feedback Zach Guerrieri — we really appreciate it! We'll work on getting some more industry-specific guests on the show.
~Have you left us a review on iTunes yet? We'd love it if you did!
From the Front Lines
Kenny Chapman — 021|052
The Blue Collar Success Group
Check-In with Reality
Ditch the Askholes
WARNING: This article contains spicy language.
Chuck Hall
Winston's Chimney Service
Chimney Safety Institute of America (CSIA)
National Chimney Supply
Reach out to Chuck at president@csia.org
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Today on the BCP Show we talk with Tim Reed. It's a wide ranging and sharp conversation about products, services, technology, sales, marketing, consumers, business leadership, and Millennials.
~Show your support for the show and the Blue Collar Proud movement by sporting some swag from the BCP Store.
~If you haven't yet checked out our book, Blue Collar Proud: 10 Principles for Building a Kickass Business You Love, grab your free chapter here.
~Exciting new BCP app in the works - and it's FREE! Be the first to get it when it's ready by heading to bcpshow.com and adding your name and email to the "Notify me of special content & episodes" email list.
~The Blue Collar Proud Nation Facebook Group post of the week comes from a good friend of the show, Russell Moore. Check out this cool "next generation" fence post driver.
Front Lines Report
Hope Stevenson, Signature Training 003|068
Reach out to Hope at hope@dpstconsulting.com
Check-In with Reality
Do you trust your customers? Do your customers trust you?
Tim Reed
Keep up with Tim on Instagram @firesidetim
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Today on the BCP Show we talk with Jim Sweeney. Have you settled for living with chronic pain? Have you just accepted it as part of the job? What about your employees? And what is the cost to your business when people are not operating at peak performance?
~Join the Blue Collar Proud Nation Facebook Group so you don't miss great discussions, like this one on Goettl AC, a company that donated an AC unit to a family in need.
~We'd love it if you'd leave us a review on iTunes!
~Have comments, suggestions, complaints, requests, etc.? We always welcome feedback on the show, just head to bcpshow.com/contact
~Our friend Jerry Isenhour had us on his podcast, The Blue Collar Success Network. Check it out!
Front Lines Report
Jerry Isenhour, CVC Coaching|Chaos to Reinvention
Check-In With Reality
Choose Clarity Over Certainty
Dr. Jim Sweeney
Visit Sweeney Chiropractic or give Jim a call at 615-331-7040
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Today on the BCP Show we talk with Andrea Hughes. If you're blue collar, you may not think that the corporate world can teach you anything, but if you're committed to growing something you can be proud of, then you're willing to learn from any source. Andrea has experience in both worlds and is here to tell us the lessons she's learned.
~Ed Hamilton|006|, the only guest we've ever worn kilts for, sent us a nice card. Thanks Ed!
~Mark Madden, thanks for the comment in the Blue Collar Proud Nation FB group!
~Want to check out Blue Collar Proud: 10 Principles for Building a Kickass Business You Love before purchasing it on Amazon? Grab a free chapter here
~Support the show by getting some BCP goodies in our store
Front Lines Report
Hope Stevenson 003|068| Reach out to Hope at hope@dpstconsulting.com
Check-In with Reality
6 Things You Can Do If You're Not Ready To Partner With Us
Whether it's not the right time to invest in a digital marketing company or you simply don't have any wiggle room in your budget, here are six things you can and should be doing, straight from the Spark Marketer blog. Interested in talking with us about how we can help you grow? Shoot us an email at sales@sparkmarketer.com
Andrea Hughes
ACCA (Air Conditioning Contractors of America)
IE3 Magazine, "Controlling Inventory Shrinkage"
Reach out to Andrea on LinkedIn
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Today on the BCP Show we talk with Peter Mehit. Does your business have a written plan? Do you have your hands on the steering wheel and know where you are going, or are you just strapped to the side of a rocket, hoping for the best? Your answer to that question could determine whether you ever reach your business dreams.
~Thanks for the awesome book review Tim Reed! See what Tim's talking about - grab your copy of Blue Collar Proud: 10 Principles for Building a Kickass Business You Love on Amazon.
~We had the privilege of being guests on the Heather Parady podcast, The Unconventional One - check it out here!
~This post of the week is from our former Technical Director, Ryan Acree. Check out the vision, brand, and culture of The Surfin' Plumbers - plumbers who 'get it.'
~Grab some BCP swag in our new store!
Front Lines Report
Jerry Isenhour, CVC Coaching|Chaos To Reinvention
Check-In With Reality
Thomas Oppong on The Power of Incremental Progress
Peter Mehit|www.custombps.com
Hear more from Peter on episode 057
Killer Business Plan: Why You Need It, How To Write It
Call Peter at (800) 741-7444 or email him at pmehit@custombps.com and get a free consultation and a free e-copy of his book!
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Today on the BCP Show we talk with Al Levi. Don't you wish life came with an operating manual? What about parenting? I doubt we'll ever see those, but you CAN have an operations manual for your business - you just have to write it first.
~Shameless plug for our book - buy Blue Collar Proud: Ten Principles for Building a Kickass Business You Love
~Find out what you're good at with Strengths Finder
~Shop BCP gear in our new store
~This episode's video of the week comes from CBS
~Big thanks to Bobby Faughnan for the 5-star book review. We love hearing how Blue Collar Proud is changing worlds!
Front Lines Report
Hope Stevenson|003|068|Reach out to Hope at hope@dpstconsulting.com
Check-In With Reality
Do you really have a marketing problem? This rant brought to you by Taylor Hill
Get Mark Stoner's book, Blue-Collar Gold: How to Build a Service Business from the Dirt Up
Al Levi
Listen to episode 022 for more from Al
Get your copy of The 7 Power Contractor: Run Your Contracting Business With Less Stress & More Success on Amazon!
The E-Myth by Michael Gerber
Share your takeaway from this episode in the Blue Collar Proud Nation Facebook Group
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Today on the BCP Show we're gonna drink beer and talk with Head Brewer Sean Jewett about the beverage of choice for blue-collar AND white collar people. That's right, this golden elixir is a uniter, not a divider.
~Get some swag at the Blue Collar Proud Store
~This week’s video of the week comes from David Faughnan. Check it out on the BCP Show Facebook Group page.
Front Lines Report
Jerry Isenhour | Grab your copy of Chaos to Reinvention and check out CVC Coaching
Check-In With Reality
Inc. Magazine on becoming a better leader
Buy our book if you haven't already!
Sean Jewitt
East Nashville Beer Works
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Today on the BCP Show we talk with business owner Dave Puncochar. He started his company in his garage, and today he's turning out beautiful custom furniture and art from reclaimed wood. It's an inside look at a real blue-collar dream.
~courtesy of Lou Curley
-Blue Collar Proud Store! -Special Show Offers - free chapter of our book -Buy the book! Front Lines Report
Hope Stevenson - 003 | 068 Check in with Reality Working for a Zebra, not a Unicorn Dave Puncochar Good Wood Nashville - Instagram | Twitter Connect with Us! Facebook | Twitter | Instagram
Today on the BCP Show we talk with Deb Krier. Deb believes you need to step back, take a deep look at all the parts and people in your business, and then ask yourself, "What is the story we are telling the world?" The answer to that question is everything.
Mark Stoner 001|026
Kevin Russell 023
Thanks for the feedback, Jeff. Welcome to the family!
Russell Moore gave us our first ever BCP Facebook Group Post of the Week. Head to the Facebook group and check out the video he shared! While you're there, tell us about some of the weird jobs you've had - we want to hear from you!
If you still haven't read it, head to Amazon and check out our book, Blue Collar Proud. You can grab a free chapter here. Spoiler: The audio version of Blue Collar Proud will be available soon.
From the Front Lines:
Jerry Isenhour 061|CVC Coaching|Chaos to Reinvention
Check in with Reality:
The power of a positive attitude - NY Times
Deb Krier
Storybrand
Let us know what your big takeaway was!
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Today on the BCP Show we talk with Barbara Higgens and Harold Harrington. The city of Flint, Michigan has been in the news for its water crisis and political scandal, but these two heroes are changing that story, by doing good with what they have.
From the Front Lines:
Hope Stevenson - 003 | 068
Check in with Reality:
Leadership - Mental Snacks
Barbara Higgens
Harold Harrington
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Today on the BCP Show we talk with Tiffany C. Wright. If your next level of growth isn't happening because of a money problem, then you may not have as big of a problem as you think. Tiffany says that businesses often miss out on getting needed funding because they don't have all the facts.
Announcements:
- Take the Blue Collar Proud pledge!
- We're headed to SEHPBA at St. Simon's Island, FL
- June 9 8-9:30am
- Mbladam left us a review, we'd love it if you could do the same!
- Please take our survey - we need your feedback to make sure we're providing the best content possible!
Front Lines Report:
Jerry Isenhour - CVC Coaching - 061
Check in with Reality:
Emotional Intelligence
Tiffany C. Wright - The Resourceful CEO
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Today on the BCP Show we talk with Marty McDonald. Marty says that too many people think social media doesn't work for their businesses. But there are more ways to use social than you might think, and some of them may surprise you.
Announcements:
- SEHPBA - Saint Simons Island, FL June 9 8:00-9:30am
- We'd love it if you could drop us a review on iTunes and fill out our survey!
Front Lines Report:
Kenny Chapman - 021 | 052
Marty McDonald
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Today on the BCP Show we talk with Kevin Berchelmann. We believe that leadership is the #1 most important function of a business owner. And Kevin says that while some things have changed over the generations, leadership still comes down to a few key elements that will never change.
Announcements
-This is a long overdue review for Taylor and Carter's Guys in Trucks podcast. I have listened to every one of the episodes and I can't say how much great stuff I have learned from these guys and their guests. This is a great resource for anyone in the home services business. I also recommend these guys services at Spark Marketer who have helped me and my son in our startup company. Keep up the great work guys.
- Toms1499 - Dec 12, 2016
-Our book is available on Amazon! Check it out!
-SEHPBA Conference June 8-9
From the Front Lines
Kenny Chapman - 021 | 052
Kevin Berchelmann
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Today on the BCP Show we talk with Eliot Wagonheim. Are you operating your business without the basic legal safety nets that every business needs? Eliot says most small businesses have no idea how much risk they are exposed to! Let's talk protection.
Announcements:
- Our book is available on Amazon! You can get a free chapter here.
- Check out our survey - we'd love to hear your feedback!
- If you're enjoying our show, please consider leaving us a review in iTunes!
From the Front Lines:
Ellen Rohr 002|016|036
ZoomDrain
Check in with Reality
Importance of taking action
Eliot Wagonheim
Wagonheim Law
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Today on the BCP Show we talk with Gary Stevenson. Running a successful Blue Collar Proud business is all about managing and investing in the important relationships. With your employees, your suppliers and vendors, your clients, even yourself. Gary says this is what leadership is all about to him.
Announcements:
- Our book is available on Amazon! You can get a free chapter here.
- Check out our survey - we'd love to hear your feedback!
- If you're enjoying our show, please consider leaving us a review in iTunes!
From the Front Lines:
Kenny Chapman 021 | 052
The Blue Collar Success Group
Check in with Reality
Misguided Questions That Kill Businesses
Gary Stevenson
Arizona Glass Specialists
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Today on the BCP Show we talk again with Joe Crisara! Joe believes that unless you are the kind of business that is convinced it has proven and real value to offer your customers, you're never going to have the kind of sales success you deserve. Want more sales? Focus on VALUE.
Announcements
Our book is out! Check out the paperback and Kindle options on Amazon
Free chapter of the book is available here
Please take a minute to fill out our survey and leave us a review on iTunes!
Front Lines Report
Ellen Rohr
Zoom Drain | 002 | 016 | 036
Check in with Reality
How Rich People See the World Differently
Joe Crisara 032
Connect with us!
bcpshow.com/connect
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BCP Nation
Today on the BCP Show we talk with Nashville's Mayor Megan Barry. Ever wonder how your business fits into the bigger local scheme of things? Here's a clue - your local community needs you to be strong AND involved. Yes that means you!
Announcements:
- MidStates HPBA Burn & Learn 2017 May 22-23
-Topics include: Importance of online reviews and how to get them
-Our book is available on Amazon -check it out!
-We'd love it if you could fill out the survey on our homepage!
Front Lines Report:
Mark Stoner 001 | 026
Blue Collar Gold | Ashbusters | SirVent | Blue Collar U
Nashville Mayor Megan Barry
Mayor's Office
Office of Economic & Community Development
Incentives
Boards & Commissions
Living Ideas in America by Henry Steele Commager
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Today on the BCP Show we talk with Jake Loeffler. Jake got religion early when it came to the importance of systems in his business, and because of that, he's gone on to successfully own and operate multiple businesses all at once - without going crazy or losing everything! That's the power of systems.
Announcements:
- Our book is out! Paperback version available now on Amazon.com
- Free chapter of the book available on our site bcpshow.com/book
- North East/Mid-Atlantic Chimney Expo - APRIL 21 - 22, 2017
- Take a minute and fill out survey on our site please!
- Please leave us a review in iTunes
From the Front Lines:
Kenny Chapman |021|052|
Check in with Reality:
The ROI of Thanking Your Customers
Kenny Chapman
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Today on the BCP Show we talk with Fred Schilling. He works with a unique humanitarian organization called Plumbers without Borders, which helps make clean water possible in some of the most impoverished areas of the world. It's a fascinating and sobering discussion with a real blue-collar hero, plus MUCH more on this episode, coming up.
Announcements:
- Reminder personal and business taxes are due Tuesday, April 18th
- Our book is out! Paperback version available now on Amazon.com
- Free chapter of the book available on our site bcpshow.com/book
- North East/Mid-Atlantic Chimney Expo - APRIL 21 - 22, 2017
- Take a minute and fill out survey on our site please!
- Please leave us a review in iTunes
From the Front Lines:
Mark Stoner |001|026|
Check in with Reality:
The one word great CEOs never use
Fred Schilling
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On this special "Point Five" episode, we take the show on the road, this time to Atlanta, GA for the HPBExpo. Listen to the live recording of the show, with FOUR spectacular guests from the Hearth, Patio and Barbecue industry. Whether you are in that industry or not, you'll be sure to find value from listening to this special bonus episode, released in between our regularly scheduled weekly episodes. Join us! Jack Goldman - HPBExpo
Rick Vlahos - 031
Aime Ryan - Ryan Brothers Chimney Sweeping
Jeremy Biswell - Fluesbrothers Chimney Service | National Chimney Sweep Guild
Hope Stevenson - 003 | 068
Today on the BCP Show we talk with Hope Stevenson. Imagine being in a small group of non-competing business owners from your industry, getting together to learn and share best practices for a successful business. Hope leads a program just like that, and she's here to tell us all about it. Plus MUCH more, coming up.
Announcements:
Our book is out! The paperback version is available now.
A free chapter of the book is available here.
North East/Mid-Atlantic Chimney Expo - APRIL 21 - 22, 2017
Take a minute and fill out the survey on our site please!
Leave a review for us in iTunes.
From the Front Lines:
Ellen Rohr 002 | 016 | 036
ellenrohr.com | Zoom Drain
Check in with Reality
Stop Calling Them Soft Skills
Hope Stevenson
Arizona Glass Specialists | 003
Connect with us!
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Today on the BCP Show we talk with Virginia Phillips. There is something that may be costing your business tens or even hundreds of thousands of dollars every year, its affecting your employees and your customers , and you may never have considered it. Wanna know what it is? Well, find out that and MUCH more, coming up. You're listening to The Blue Collar Proud Show, and YOU my friends are in PROUD NATION!
Announcements:
Blue Collar Proud will be released April 4th! Stay tuned for info on how to purchase.
From the Front Lines:
Kenny Chapman 021 | 052
The Blue Collar Success Group
Check in with Reality
Overcoming Burnout
Virginia Phillips
Triumph After Trauma
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Today on the BCP Show we talk with Joe Nicassio. His story goes something like this: from rags, to riches, then back to rags again. But along the way way back to riches once more, he says he's learned a few things that have made all the difference, and today, he's sharing some of that with us. All that and MUCH more, coming up. You're listening to The Blue Collar Proud Show, and YOU my friends are in PROUD NATION!
Front Lines Report:
Mark Stoner 001 | 026
Blue Collar Gold
Joe Nicassio
JoeNicassio.com
Employee Escape Plan
Connect with us!
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Today on the BCP Show we talk with Stacey Brown Randall. The word FAIL may be a four-letter word, but it's going to happen to all of us at some point. But it doesn't have to define who you are, and it is NOT your final destination. But how do you get better at life and business? Stacey's gonna tell us! All that and MUCH more, coming up. You're listening to The Blue Collar Proud Show, and YOU my friends are in PROUD NATION!
Only 2 more days until our State of the Internet Address at NCSG
March 15-18
Galt House Hotel
Carter & Taylor speaking Friday March 17th, 10:00am-12:00pm in the Breathitt Room
Front Lines Report:
Ellen Rohr - 002 | 016 | 036
Zoom Drain
Check in with Reality:
Core Value Balance
Stacey Brown Randall
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Today on the BCP Show we talk with Travis Jennings. Have you ever wondered what the wealthy know that you don't? What secret knowledge do they possess that enable them to get and then keep large amounts of assets? Travis knows, and he teaches others, helping them become wealthy, too! All that and MUCH more, coming up. You're listening to The Blue Collar Proud Show, and YOU my friends ARE PROUD NATION!
NCSG Info:
March 15-18
Carter & Taylor speaking Friday, 17th, 10:00am-12:00pm room Breathitt
Survey time! We'd love to hear what industries you're in and how we can provide the best content!
From the Front Lines:
Jerry Isenhour | CVC Coaching
Check in with Reality:
Customer Experience Starts by Ignoring Your Customer
Travis Jennings
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Today on the BCP Show we talk with Curtis Sutton and Dennis Ferrier. If you are serious about growing a multi-million dollar business, and being seen as the only choice in your market for what you do, then you are going to have to get serious about telling your story in the most professional way possible. Is it time to up YOUR game? All that and MUCH more, coming up. You're listening to The Blue Collar Proud Show, and YOU my friends are in PROUD NATION!
HPBExpo
Live BCP Taping: Friday, March 3, 1:00pm – Room C201
Marketing Panel 3:30pm – Room C202
Lineup for the live show (shoutout to Rick Vlahos!):
– Jack H. Goldman – President & CEO of Hearth Patio & Barbecue Association
– Aime Ryan – Incoming Vice-Chairman of HPBA
– Jeremy Biswell – Current President of National Chimney Sweep Guild
-Marketing panel moderated by Hope Stevenson (We love her!) at 3:30pm - Room C202
From The Front Lines
Mark Stoner 001 | 026 | Markstoner.com | Blue Collar University | Blue Collar Gold
Check in with Reality
Shep Hyken article: 10 Ways To Create A Customer-Centric Culture
Curtis Sutton, Rackley Roofing
Dennis Ferrier, Fox 17
Connect with Us!
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Today on the BCP Show we talk with Diane Gardner. If you're growing your business the Blue Collar Proud Way, then you are paying attention to your financial health. And Diane believes if you really pay attention, you can save thousands on your taxes every year. Yeah, I thought you'd like that! All that and MUCH more, coming up. You're listening to The Blue Collar Proud Show, and YOU my friends are in PROUD NATION! HPBExpo
Live BCP Taping: Friday, March 3, 1:00pm - Room C201
Marketing Panel 3:30pm - Room C202
Lineup for the live show (shoutout to Rick Vlahos!):
- Jack H. Goldman - President & CEO of Hearth Patio & Barbecue Association
- Aime Ryan - incoming Vice-Chairman of HPBA
- Jeremy Biswell - Current President of National Chimney Sweep Guild
From the Front Lines
Ellen Rohr | Zoom Drain
Check in with Reality
NYTimes article: Apprenticeships
The Myth and Reality of Manufacturing in America
Diane Gardner
Connect with Us!
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Today on the BCP Show we talk with long time friend of the show Jerry Isenhour. Jerry is living proof that you do not have to let past failures or setbacks define your future success. His mission in life is to help others use the chaos in their lives to reinvent themselves for a major comeback
Jerry Isenhour
CVC Coaching
Chaos To Reinvention: How To Turn Chaos Into Clarity
Mother Earth News
John Meredith
Dave Ramsey
Larry Winget
Mark Stoner 001 | 026 Ashbusters
Randy Pennington
NCSG Convention 2017
Spark Marketer
Connect with us!
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Today on the BCP Show we talk with John Vespasian! You could go through your whole life feeling like a helpless victim of things that happen, OR you could practice a more rational way of living and working that is frankly MUCH more rewarding. This'll be a great conversation. All that and MUCH more, coming up.
HPBExpo
BCP Live Taping: Friday, March 3, 1:00pm - Room C201
Marketing Panel: 3:30pm - Room C202
NCSG - March 15-18
Friday 17th, 10:00am-12:00pm room TBD
Jerry Isenhour
CVC Coaching | Jerry Isenhour
John Vespasian
Rationality is the Way to Happiness
Rational Living, Rational Working: How to Make Winning Moves When Things are Falling Apart
Consistency: The Key to Permanent Stress Relief
On Becoming Unbreakable: How Normal People Become Extraordinarily Self-Confident
When Everything Fails, Try This
Connect with us!
bcpshow.com/connect
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Today on the BCP Show we talk with Joshua Latimer! How would you like to work 5 hours a week, and still watch your business grow by 35% a year? Joshua did it, and he says that with the right systems in place, you might be able to do it too! All that and MUCH more, on this episode of the Blue Collar Proud Show.
HPBExpo March 1-4, 2017
Podcast Recording: Friday, March 3, 1:00pm, Room C201
Marketing Panel: 3:30pm, Room C202 with Hope Stevenson
NCSG: March 15-18, 2017
Marketing Panel: Friday, March 17, 10:00am-12:00pm Room, TBD
From the Front Lines: Mark Stoner 001 | 026
Check In With Reality: Fake News, Courtesy of You
Joshua Latimer's podcast: Quick Talk Podcast
Proud Nation Facebook Group
This week on the show we talk with Joan Sotkin! The masculine blue-collar world can look down on things like feelings and emotions. But the successful business owner knows that these emotions are there, whether you want to feel them or not, and they may be holding you back from the success you want. All that and MUCH more, coming up on this episode of GIT.
- Groundhog Hunting with Jerry; Jerry Isenhour of CVC Coaching
- Joan Sotkin, author of Build Your Money Muscles
-
Childhood Disrupted: How Your Biography Becomes Your Biology, and How You Can Heal
-
GIT Nation Facebook Group
- Facebook | Twitter | Instagram
This week on the show we talk with Peter Mehit! If years of experience in your industry has caused you to create a unique product or a process, and you know it could help others as well, then Peter may be able to help you figure out how to bring it to market. All that and MUCH more, coming up on this episode of GIT.
Show Notes * Coming Soon: The Blue Collar Proud book * Check-In-With-Reality: What can you do when your most skilled or lucrative employee starts playing by his own rules? * Peter Mehit * Killer Business Plan * Want a killer custom business plan? Reach out to Peter at 800-741-8444 or pmehit@custombps.com. Peter's so cool and groovy he'll even give you a free e-copy of Killer Business Plan when you reach out!
- Connect with us on Facebook, Twitter, and Instagram
- Join the GIT Nation
- Have suggestions? Email us at guys@guysintrucks.com
- Spark Marketer
This week on the show we talk with Chris Hogan. You may think you never want to retire from your business, but Chris believes retirement isn't an old person thing - it's a smart person thing, and smart business owners will always have a plan for retirement. All that and MUCH more, on this episode of GIT!
- Automation - a good or bad thing?
- Groundhog Hunting with Jerry; CVC Coaching
- Chris Hogan
- Retire Inspired
- Reach out to Chris on social: Facebook | Twitter
Contest Details: We're giving away 2 copies of Chris's book Retire Inspired! If you'd like to enter, all you have to do is check out our social pages (Facebook | Twitter | Instagram) and get one entry for every Facebook Like/Comment/Share, one entry for every Twitter retweet, and one entry for every Instagram comment for our Chris Hogan release-day posts. Winners will be chosen at random and announced Thursday, January 19th, 2017. If you have any questions, email our show coordinator Jessica Winn at jessicaw@guysintrucks.com.
- Let's get social! Facebook | Twitter | Instagram
- GIT Nation
Happy New Year! This week on the show we talk with Josh Crawford! You may not think that a lemonade stand has the ability to change the world. But this North Carolina dad and his daughter absolutely know that it has the ability to change a community! Find out how they did it, and MUCH more, coming up on this episode of GIT.
Show Notes * Aileron * Spark Marketer * Check in with Reality: When a key employee leaves and becomes a competitor * Josh Crawford, Chloe's Lemonade Stand * Tom Albert, Cashiers Chimney Professionals * Cashiers Farmers Market * Give Summit Charter School's Facebook page a visit and check out their videos! * Schell Brothers * GIT Nation Facebook Group * Suggestions? Send us an email at guys@guysintrucks.com * Spark Marketer * Connect with us: Facebook | Twitter | Instagram
This week on the show we talk with Patrick Lencioni The secret competitive advantage you have been looking for in your business is NOT something that's outside your grasp. In fact, it's probably been right under your nose the whole time. Wondering what it is? All that and MUCH more, on this episode of GIT!
Show Notes * Groundhog Hunting with Jerry: Empowerment; CVC Coaching * Patrick Lencioni: The Advantage; The Five Dysfunctions of a Team; Death by Meeting * Mike Row; Dirty Jobs * Quote:
- Patrick Lencioni: Table Group
- GIT Nation Facebook Group
- Suggestions? Email us at guys@guysintrucks.com
- Spark Marketer
- Let's get social: Facebook | Twitter | Instagram
This week on the show - it's a very special Christmas Episode! So go ahead and put on those fuzzy slippers, throw another log on that warm, cozy fire, pour yourself a glass of something warm and festive, and settle in as Taylor and I bring you a special gift, just for you, GIT Nation, during this most wonderful time of the year. Special Christmas Episode Twas the night before Christmas and under the house
Crawled John the plumber checking things out
He’d been home with his wife getting ready for bed
When an emergency called & then his wife said
“There might be children there just waiting to see
What wonderful gifts will be under their tree
Though the weather has turned cold with snow
John, you know it’s your job & you have to go”
So he pulled on his coat & kissed her goodnight
And drove through the snow to make it all right
But once he arrived not one light was on
And he wondered out loud if they’d already gone
Then a young man walked out shaking his head
“Thank you for coming” was all that was said
The door was left open so John could walk in
And he saw the water had flooded the den
Quickly John started doing his work
Shutting off the water main with a pull and a jerk
He assessed the damage and knew what to do
Excused himself to call in a crew
Then he saw the two heads attached to four eyes
He had to save Christmas for these two little guys
The calls were made to the people he knew
Who would come right away and do what they do
In the meantime he’d be under the house
Fixing the leak wherever it sprout
As he walked out he heard the dad say
“John’s here now boys it’s going to be okay”.
John fixed the leak and a few other things
Then stopped as he heard other’s arriving
There’s Phillip and Bruce, Rusty and Joe
Mary and Sam all ready to go
Out came the fans and tools of their trade
Strapping on boots to protect while they wade
"Extracting and drying preventing mold spores
All the while the dog in the corner did snore
John looked at his watch it's a quarter to 1
It’ll be close but we think we’ll be done
In time for these boys to see what Santa will bring
On a cold and snowy Christmas morning
The machines kept on running it was quite a sight
While the snow kept on falling all through the night
Then around 5 they hauled it all out
And as the door closed they heard the boys shout
The crew stood there looking through the window to see
The boys and their sister around their Christmas tree
The man & the woman looked out from inside
Grateful to all of them so much that they cried
John thanked his friends for coming when called
He’d do the same for them and their cause
Tired as could be John headed straight home
When he got there his wife gave him the phone
One by one each child said in their own special way
What it meant to them that he saved Christmas Day
John’s heart was merry as bells started to ring
And he joined his new friends as they started to sing
This week on the show we talk with Kenny Chapman. He's been on the show before, and every time we have him, he never fails to bring it. This time, we talk with Kenny about the importance of setting goals for your business and more importantly, for your LIFE. All that and MUCH more, on this episode of GIT!
Show Notes [6:52] Aileron
[22:55] Groundhog Hunting with Jerry: What Picture Are You Painting?
[28:03] CVC Coaching
[28:31] Kenny Chapman Intro
[28:39] Kenny's last episode: 021
[28:45] 6 Dimensions of Change
[54:51] Charles Duhigg The Power of Habit
[1:00:32] The Blue Collar Success Group
[1:01:27] SAMI Event
[1:02:04] GIT Nation
[1:02:37] Spark Marketer
[1:02:48] Let's get social! Facebook | Twitter | Instagram
[1:03:00] Subscribe to our emails!
This week on the show we talk with Ryan Withrow! If you think you have to use sleazy sales tactics to grow your business, think again. Ryan believes that real growth starts with open, honest relationships with customers, and we couldn't agree more! All that and MUCH more, coming up on this episode of GIT.
Show Notes [12:14] Check in with Reality: 29 Tips on how to be a Horrible Boss
[22:22] Ryan Withrow intro
[53:29] RyanWithrow.com
[53:42] Quote
[55:29] GIT Nation Facebook Group
[57:11] Subscribe to our emails!
This week on the show we talk with Scott Stroud! Forget about complex formulas and never-ending financial analysis - you can run a multi-million dollar service business if you just know 7 key numbers. Want to know what they are? Then you're in the right place! All that and MUCH more, coming up on this episode of GIT.
Show Notes [2:12] It's actually episode #50
[14:17] Groundhog Hunting with Jerry: Somebody's Gotta Do It!
[24:29] Ellen Rohr 002 | 016 | 036
[25:41] CVC Coaching
[26:08] Scott Stroud intro
[54:52] Cash Flow Engineering
[55:11] Quote
[57:09] GIT Nation Facebook Group
[57:44] Suggestions? Email us at guys@guysintrucks.com
[57:97] Spark Marketer
[58:09] Let's get social! Facebook | Twitter | Instagram
On this special Thanksgiving episode of Guys in Trucks, Taylor and I talk about the importance of gratefulness and share some of the things we are most grateful for. Plus, we'll hear again from many of the people who helped to make our show happen this year. All that coming up on GIT.
Show Notes [3:50] Choose To Be Grateful, It Will Make You Happier
[7:28] NBC's The Voice
[11:09] Brene Brown's Ted Talk, "The Power of Vulnerability"
[15:43] What are Taylor & Carter grateful for this year?
[31:48] Al Levi, The 7-Power Contractor,
[32:04] Alan Hunter, Hunter Property Services, I Know Jessica
[32:22] Cam Arnold, Geny Insurance Group - A Division of SouthPoint Risk Advisors
[32:32] Caryn Hatcher, Junk King of Nashville
[32:53] Sheryl Isenhour, CVC Coaching
[33:04] Chuck Roydhouse, Clean Sweep of Anne Arundel County, Chimney Safety Institute of America (CSIA)
[33:53] Clay Lamb 009|037, Ask The Chimney Sweep
[34:18] Courtney Blaise, Second Harvest Food Bank of Middle Tennessee
[34:39] Ed Hamilton, Men In Kilts
[34:53] Ellen Rohr 002|016|036, Business uncomplicated, Life unleashed
[35:37] James Justus, Objective Planning
[35:44] Jeff Morgan, Morgan Miller Plumbing
[36:04] Jerry Isenhour, CVC Coaching
[36:48] Jessica Winn, Show Coordinator, GIT
[36:57] Joe Crisara, Contractor Sales Coach
[38:10] Ken Hayes, Drive Me To Think
[38:22] Kevin Russell, New Buck Chimney Services, Warrior Horse
[38:56] Mark Stoner 001|026, Ashbusters
[39:18] Aaron Blaise, Technical Director, GIT
[39:30] Rick Vlahos, National Fireplace Institute (NFI)
[40:23] Cheri Perry, Total Merchant Concepts
[40:50] Jonathan Sanders, Social Media Manager, GIT
[42:49] GIT Facebook Group
[43:01] Suggestions? Email us at guys@guysintrucks.com!
[43:16] Spark Marketer
[43:39] Subscribe to our emails!
This week on the show we talk with Courtney Blaise! If you believe that a better world requires everyone to do their part, and If you've been wanting to use your company as a force for good in your community, this episode is for you! All that and MUCH more, coming up on this episode of GIT. Show Notes [4:26] The Hearty Soul: How complaining rewires your brain
[17:01] Angela Blaha | 047
[21:21] Groundhog Hunting with Jerry: Ford's Failure
[28:47] CVC Coaching
[29:17] Courtney Blaise intro
[30:25] Second Harvest Food Bank of Middle Tennessee | Feeding America
[38:40] Backpack Program
[46:38] Second Harvest Mobile Pantry Program
[59:53] Who to call if you want to get in touch with your local food bank
[1:05:10] Quote
[1:05:45] GIT Nation Facebook Group
[1:06:17] Suggestions? Email guys@guysintrucks.com
[1:06:28] Spark Marketer
[1:06:40] Let's get social! Facebook | Twitter | Instagram
[1:06:57] Subscribe to our emails!
This week on the show we talk with Angela Blaha! If you're stressed out, if you can't make clear decisions, if you can't shut your mind off at the end of a crazy day so you can actually, maybe get a decent night's sleep for once, then you're gonna LOVE meeting Angela. All that and MUCH more, coming up on this episode of GIT.
Show Notes [17:03] Check in with Reality: Making Positive Changes
[17:50] Mark Stoner 001 | 026
[27:22] Angela Blaha intro
[56:01] Angela's website | Facebook | Twitter | LinkedIn
[56:57] Quote
[58:25] GIT Nation Facebook Group
[58:55] Suggestions? Email us at guys@guysintrucks.com
[59:06] Spark Marketer
[59:31] Subscribe to our emails!
This week on the show we talk with Eric Franklin! You've heard of Chicken Soup for the Soul? Well, what about Peanut Butter! When it comes to learning the lessons of leadership, Eric knows that you have to get down to basics if you want to make them stick. All that and MUCH more, coming up on this episode of GIT.
Show Notes [2:53] How to subscribe
[4:54] How to leave a review
[6:38] The 6 Toughest Types of Employee Personalities
[23:35] Inc.com
[23:55] Groundhog Hunting with Jerry: Justification
[31:24] CVC Coaching
[31:51] Eric Franklin intro
[59:50] Peanut Butter Principles: 47 Leadership Lessons Every Parent Should Teach Their Kids
[1:00:24] Peanut Butter Principles website
[1:00:40] Eric Franklin Entrepreneurial Accellerator
[1:01:05] Quote
[1:02:24] Book giveaway details
[1:03:19] GIT Nation Facebook Group
[1:03:59] Suggestions? Email us at guys@guysintrucks.com
[1:04:08] Spark Marketer
[1:04:20] Let's get social! Facebook | Twitter | Instagram
This week on the show we talk with Vance Morris! He spent years working in management at Walt Disney World Resorts, and he says that everything you need to know about growing a world-class service business, The Mouse can teach you. All that and MUCH more, coming up on this episode of GIT.
Show Notes [5:17] Twelve Leadership Techniques that Don't Work
[30:37] GIT Nation Facebook Group
[31:09] Groundhog Hunting with Jerry: Building a team of rockstars
[38:36] CVC Coaching
[39:02] Vance Morris intro
[39:51] Disney
[1:07:03] Deliver Service Now
[1:08:20] Quote
[1:09:32] GIT Nation Facebook Group
[1:10:09] Suggestions? Email us guys@guysintrucks.com
[1:10:19] Spark Marketer
[1:10:32] Let's get social! Facebook | Instagram | Twitter
[1:10:45] Subscribe to our emails!
This week on the show we talk with Ken Hayes. If you're in a truck based service business, chances are you spend a LOT of time behind the wheel. Wouldn't it be great if driving didn't have to stress you out? Ken Hayes has the secret... All that and MUCH more, coming up on this episode of GIT.
Show Notes [17:02] Check in with Reality: Keeping motivated during difficult times
[31:31] Ken Hayes intro
[31:45] Drive Me To Think
[52:44] Driving Can Make You Healthy, Wealthy, and Wise
[53:59] Drive Me to Think
[54:42] Quote
[54:51] A Course of Miracles
[56:02] GIT Nation Facebook Group
[56:32] Suggestions? Email us at guys@guysintrucks.com
[56:46] Spark Marketer
[56:58] Let's get social! Facebook | Instagram | Twitter
[57:11] Subscribe to our emails!
This week on the show we talk with John Warrillow! Can you imagine anything worse than going to sell your business, and finding out it isn't worth anything? Well, John wants to make sure that doesn't happen to you. All that and MUCH more, coming up on this episode of GIT.
Show Notes [2:59] Wells Fargo fraud
[13:37] Freakonomics
[17:31] LA Times on Wells Fargo
[18:55] Mark Stoner - Ashbusters
[20:23] USAA - believe it or not, they're not a sponsor
[21:35] Groundhog Hunting with Jerry: 5 Minute Training
[29:32] CVC Coaching
[29:55] John Warrillow intro
[30:01] Built To Sell
[30:17] The Automatic Customer
[46:54] Hassle Free Homes
[56:37] Quote
[58:39] ValueBuilder.com
[59:09] GIT Nation Facebook Group
[59:33] Got suggestions? Email us at guys@guysintrucks.com
[59:45] Spark Marketer
[59:57] Let's get social! Facebook | Twitter | Instagram
[1:00:12] Subscribe to our emails!
This week on the show we talk with Chris Miles! Chris wants you to imagine a life where your business has the cash flow it needs to do whatever you want! I don't know about you, but that sounds pretty good to me! All that and MUCH more, coming up on this episode of GIT
Show Notes [16:10] Check in with Reality: Where do we get our guests?
[17:41] Guest Suggestion Form
[17:58] Or email our show coordinator at JessicaW@guysintrucks.com
[19:43] Mike Rowe | Jim Collins | Michael Gerber -- Anyone wanna put us in touch?
[21:23] Clyde Riddlesbrood
[23:37] Let us know if you have suggestions or questions!
[24:15] Chris Miles intro
[27:12] Parkinson's Law: Work expands so as to fill the time available for its completion Or... Your expenses rise to meet your income
[24:37] Mint - a financial management app
[38:23] If Chris just got Diamond Rio stuck in your head...here's the song.
[1:01:29] Quote
[1:02:25] Want to learn more about Chris? Check here!
[1:02:42] Chris Miles Money Show Podcast
[1:03:18] GIT Nation Facebook Group
[1:03:55] Suggestions? Email us at guys@guysintrucks.com
[1:04:02] Spark Marketer
[1:04:15] Let's get social! Facebook | Twitter | Instagram
[1:04:28] Subscribe to our emails!
This week on the show we talk with Clyde Riddlesbrood! Today's episode is going to unlock some of the oldest success secrets you can use, from the fun and crazy world of the theatre! All that and MUCH more, coming up on this episode of GIT.
Show Notes [21:17] Groundhog Hunting with Jerry: Fishing
[30:27] Michael Boudart: "Culture eats strategy for lunch."
[32:25] CVC Coaching
[32:43] Clyde Riddlesbrood intro
[55:10] Fake it till ya make it, guys.
[1:10:04] Quote
[1:11:22] Want to learn more about Clyde?
[1:11:14] GIT Nation Facebook Group
[1:12:14] Suggestions? Email us at guys@guysintrucks.com
[1:12:27] Spark Marketer
[1:12:37] Let's get social! Facebook | Twitter | Instagram
[1:12:52] Subscribe to our emails!
This week on the show we talk with Ryan Skews. Ryan is a bit of plumbing royalty, joining us all the way from beautiful Cape Town, South Africa. But how exactly is he royalty? Oh, we'll get to that... and MUCH more, coming up on this episode of GIT.
Show Notes [14:15] Zig Ziglar you can get what you want if you give other's what they want
[14:30] Check in with Reality
[16:04] Do you guys have a suggestion about what to call Jessica now?
[17:01] Larry Winget episode
[17:47] Carter's passion article
[20:06] Mike Rowe!
[31:17] The 4 Agreements
[37:17] Ryan Skews intro
[37:25] Plumbing Baron
[37:37] Toastmasters
[1:01:11] Gee...I wonder who asked the question about the toilets... (Hint: It's Jessica.)
[1:04:35] So....field trip to Cape Town?
[1:04:51] Quote
[1:07:35] GIT Nation Facebook Group
[1:07:52] Suggestions? Email us at guys@guysintrucks.com
[1:08:02] Spark Marketer
This week on the show we talk with Tiffany Largie! You may dream of having a profitable six- or seven-figure business, but what about three of them? Tiffany did it with nothing but sheer hard work and determination. All that and MUCH more, coming up on this episode of GIT.
Show Notes [3:32] The 10 Signs That You're Burning Out -- And What To Do About It
[17:47] Groundhog Hunting with Jerry: Losing the Big Sale
[27:14] CVC Coaching
[27:27] Tiffany Largie intro
[34:21] Brene Brown
[57:08] Email Tiffany at tiffany@tiffanylargie.com
[57:14] Check out the free resources on Tiffany's website
[58:04] Onwards to Freedom Facebook Group
[59:30] Quote
[1:01:59] GIT Nation Facebook Group
[1:02:17] Suggestions? Email us!
[1:02:22] Spark Marketer
[1:02:49] Subscribe!
This week on the show, Taylor and Carter record the episode while doing 80 mph on the Interstate, completing the last few miles of the epic, month-long, 15 state, 29 client tour. They reflect on what they learned, and share some of the experiences with you. Don't miss this episode!
Show Notes [15:32] Maya Angelo quote:
“Words are things. You must be careful, careful about calling people out of their names, using racial pejoratives and sexual pejoratives and all that ignorance. Don’t do that. Some day we’ll be able to measure the power of words. I think they are things. They get on the walls. They get in your wallpaper. They get in your rugs, in your upholstery, and your clothes, and finally in to you.”
[25:21] Q&A Lightning Round
[29:02] GIT Nation Facebook Group
[29:40] Suggestions? Email us!
[29:52] Spark Marketer
The Great Road Trip continues, this time from Cincinnati, Ohio! We chat with Clay Lamb in his Home Contractors HQ podcast studio, and cover a range of topics in this wonderfully casual conversation among friends. Join us!
Show Notes [1:12] American Chimney
[2:41] Clay Lamb's previous episode
[2:55] Home Contractor's HQ podcast
[8:09] Spark Marketer
[23:04] Mobile search's future
[30:15] Importance of reviews
[31:53] Facebook ads
[49:28] Wells Fargo Bank
[59:28] Home Contractors HQ
[59:53] Email Taylor!
[59:57] Email Carter!
[60:01] Email Clay!
[1:00:55] Suggestions? Email the Guys!
[1:01:09] Spark Marketer
[1:01:18] Let's get social! Facebook | Twitter | Instagram
This week, Taylor and Carter are on the road, so it's a perfect time to flash back to a previous conversation with Ellen Rohr, and play some great parts we weren't able to include the first time. All that and much more, coming up on GIT!
Show Notes [3:20] Ellen Rohr's other episodes 002 | 016
[3:40] Zoom Drain & Sewer
[4:50] Check in with Reality: Metrics Tracking
[11:44] Hear that horn? See? Totally on the road.
[19:36] Ellen Rohr intro (again!)
[43:33] Quote
[45:38] GIT Nation Facebook
[46:17] Suggestions? Email us!
[46:57] Subscribe!
This week on the show we talk with Tommy Nelms! A former firefighter turned business owner, who's recently mobilized an entire industry to think charitably, and use their own businesses for a good cause All that and MUCH more, coming up on this episode of GIT.
Show Notes [7:47] Insight on Problem-Solving
[16:59] The 10X Rule: The Only Difference Between Success & Failure
[21:57] Groundhog Hunting with Jerry: Measuring ROS (Return On Service)
[30:33] CVC Coaching
[30:45] Tommy Nelms Intro.
[35:44] Mark Stoner, Ashbusters
[36:34] Darin Bibeau, National Chimney Supply
[37:33] Chuck Roydhouse, Clean Sweep of Anne Arundel County
[37:35] Hope Stevenson
[37:36] Chuck Hall, Winston's Chimney Service
[39:59] Sweep Away Breast Cancer
[41:21] Propane Angels
[46:16] Kevin Russell, Warrior Horse
[47:18] Alan Hunter, I Know Jessica
[49:25] Sweeps & Ladders
[55:33] GIT Nation Facebook Group
[56:11] Suggestions? Email us!
[56:17] Spark Marketer
[56:40] Subscribe to our emails!
This week on the show we talk with Michael Boudart! Do yourself a favor, grab yourself a coffee and spend some time learning exactly what it takes to grow a world-class service organization from this guy. All that and MUCH more, coming up on this episode of GIT.
Show Notes [2:45] Check In With Reality: Internet Security Talk
[5:19] DDOS Attack Explanation
[17:07] Michael Boudart Intro.
[61:24] Quote
[62:57] Lindemann Chimney
[63:18] GIT Nation Facebook Group
[63:52] Suggestions? Email us!
[64:26] Subscribe to our emails!
This week on the show we talk with Kate Mulder. Ever wonder what it takes to organize a bunch of local business owners and get them in a room together once a week, so that everybody starts making more money? Well, Kate knows. All that and MUCH more, coming up on this episode of GIT.
Show Notes [5:46] Groundhog Hunting with Jerry: Loving the Job
[12:50] CVC Coaching
[13:11] Kate Mulder intro
[13:19] BNI
[42:41] BNI Foundation
[43:42] BNI Podcast
[45:12] Quote
[46:22] GIT Nation Facebook Group
[46:49] Suggestions? Email us!
[47:02] Spark Marketer
[47:12] Let's get social! Facebook | Twitter | Instagram
[47:20] Subscribe!
This week on the show we talk with Joe Crisara. If you want to really grow your business, then at some point you really are gonna have to focus on improving your sales. Your systems, Your Training. Your People. And NOW is that time. All that and MUCH more, coming up on this episode of GIT.
Show Notes [2:43] Becky Robinson Article
[13:03] Check in with Reality: Negative Online Review Because of Price
[13:20] Spark Marketer
[20:55] Have a question for Taylor & Carter? Ask here!
[21:05] Joe Crisara Intro
[25:20] Contractorselling.com
[56:07] Quote
[57:20] GIT Nation Facebook Group
[57:57] Suggestions? Email us!
[58:30] Subscribe to our emails!
This week on the show we talk with Rick Vlahos. We preach the importance of education all the time on the show, but there is no one more committed to training and continuing education in the hearth and fireplace industry than THIS guy. All that and MUCH more, coming up on this episode of GIT.
Show Notes [13:22] Groundhog Hunting With Jerry: Education
[24:45] CVC Coaching
[25:10] Rick Vlahos intro
[25:22] Hearth Patio & BBQ Education Foundation
[25:28] National Fireplace Institute
[43:47] "Stop Looking At What You've Done, And Look At What You Haven't"
[52:25] Quote
[54:50] GIT Nation Facebook Page
[55:25] Do you have any suggestions for us? Let's hear them!
[59:07] Spark Marketer
[56:00] Subscribe to our emails!
This week on the show we talk with Mike Andreacchi. This is a true blue-collar success story GIT Nation. Mike is the epitome of the old saying, "One man's junk is another man's treasure", and he's building a growing empire to prove it! All that and MUCH more, coming up on this episode of GIT.
Show Notes [7:22] Propane Angels
[9:45] Check in with Reality
[24:13] Interested in our Social Media Course? Learn more here!
[26:42] Mike Andreacchi intro
[46:55] Turning a transaction into a customer
[47:40] The Emyth by Michael Gerber
[55:40] Quote
[57:47] Junk King
[58:20] GIT Nation Facebook Page
[58:58] Do you have any suggestions for us? Let's hear them!
[59:07] Spark Marketer
[59.33] Subscribe to our emails!
This week on the show we talk with Shaneh Woods. If you feel like something's stopping you from getting the dream business you've always wanted, there's a good chance that Shaneh's gonna figure out what it is, and get you organized and on your way to the next level. All that and MUCH more, coming up on this episode of GIT.
Show Notes Shaneh was kind enough to include a special gift for our listeners, and we think you'll really enjoy it! Click here to find out more and let us (and Shaneh) how it helps you in your daily life and in your business!
[29:28] Groundhog Hunting with Jerry: Training
[29:45] Bill Murray
[37:39] CVC Coaching
[38:10] Check in with Reality: Operating Under Different Business Names
[38:15] ContractorTalk.com
[53:45] Have a question for Taylor & Carter? Ask here!
[54:26] Shaneh Woods intro
[54:30] E 3 Services
[1:29:08] Need to email Shaneh?
[1:29:52] Quote
[1:32:01] Bliss App
[1:33:30] GIT Nation Facebook Group
[1:33:58] Suggestions? Email us!
[1:34:39] Spark Marketer
This week on the show we talk with Cheri Perry. She grew up in a family-owned business, and has started and owned multiple businesses of her own, and what she's learned about business, life, leadership and herself in the process is priceless. All that and MUCH more, coming up on this episode of GIT!
Show Notes [3:47] We're in a book!
[11:28] Groundhog Hunting with Jerry: Systematizing Your Business
[12:51] E-myth by Michael Gerber
[19:15] CVC Coaching
[19:33] Check in with Reality: White Collar vs Blue Collar
[20:25] Anandtech.com
[33:37] Obedience to Authority
[37:26] Want a Blue Collar Proud bumper sticker? Email us!
[38:22] Cherri Perry intro
[39:14] Dare to be a Difference Maker: Vol VI
[1:03:50] Total Merchant Concepts
[1:11:49] Quote
[1:13:15] Call Cherri for a special offer! 888-249-9949
[1:14:10] GIT Nation Facebook Group
[1:15:06] Subscribe to our emails!
Even a Service Business is about Location Location Location! his week on the show we talk with Tyler Cauble. He's a commercial real estate expert, and he wants to share that expertise with you, because location is a HUGE consideration for any business, and getting it wrong can be fatal. All that and MUCH more, coming up on this episode of GIT.
Show Notes [20:08] Groundhog Hunting with Jerry: Pricing Problems
[28:08] Check in with Reality: Hiring from the applicant's perspective
[28:50] ElectricianTalk.com
[29:56] Canadian hate mail may be sent to Taylor@guysintrucks.com
[52:35] GIT Nation Facebook Group
[53:28] Tyler Cauble intro
[1:24:37] Quote
[1:25:07] Grant Cardonen
[1:25:32] CommercialInNashville.com
[1:25:44] GIT Nation Facebook Group
[1:26:17] Suggestions? Email us!
[1:26:29] Spark Marketer
[1:26:57] Subscribe to our emails!
This week on the show we talk with Mark Stoner! He's in the studio, and we've handcuffed him to the chair so that he'll sit still long enough to tell us about his new book, BLUE COLLAR GOLD: How to build a business from the dirt up. All That and Much more coming up on this episode of GIT.
Show Notes [2:00] Mark Stoner (again!)
[8:32] Larry Winget
[10:37] Blue Collar Gold: How to Build a Service Business from the Dirt Up
[13:37] Failing Forward
[35:24] Ashbusters
[45:31] Blue Collar Millionaires
[48:05] SirVent Franchising
[50:25] Clay Lamb
[1:08:48] Get in touch with Mark!
[1:09:13] GIT Nation Facebook Group
[1:10:10] Spark Marketer
[1:10:25] Subscribe to our emails!
This week on the show we talk with Rusty Powell. She grew up in a construction family and is a business owner of herself, but did she always run her own business? And how did she pick emergency remediation and restoration services? All that in MUCH more, coming up on this episode of GIT!
Show Notes [3:40] Thanks for the feedback, Mark! We appreciate it!
[9:10] Email us!
[9:27] Groundhog Hunting with Jerry: How Self Image Relates to Company Image
[17:27] CVC Coaching
[17:50] Check in with Reality
[18:29] Roofing Talk
[23:40] Rusty Powell Intro
[23:51] CPR Nash
[28:53] BNI
[50:03] LinkedIn
[55:55] IICRC Certification
[1:07:32] Quote
[1:08:32] GIT Nation Facebook Group
[1:09:13] Suggestions? Email us!
[1:09:27] Spark Marketer
[1:09:49] Subscribe to our emails!
This week on the show we talk with Jamie Pagliei. If you don't think that networking groups have anything to offer you, if you feel like you'd rather eat glass than stand up and introduce yourself, Jamie may just turn you around. All that and MUCH more, coming up on this episode of GIT.
Show Notes [10:12] Our weekly Mike Rowe shoutout
[24:18] Groundhog Hunting with Jerry: Law of the Lid
[25:13] John Maxwell's 21 Laws of Leadership
[32:04] CVC Coaching
[32:30] Check in with Reality: Starting a New Business
[33:16] Pool Spa Forum
[34:27] The Emyth by Michael Gerber
[34:39] Failing Forward by John Maxwell
[35:02] The One Minute Manager by Kenneth Blanchard & Spencer Johnson
[35:11] 7 Habits of Highly Effective People by Stephen R. Covey
[36:11] Ellen Rohr
[45:13] Jamie Pagliei intro
[45:20] US Masonry
[45:33] BNI
[45:40] US Navy
[45:46] Veteren Chimney Initiative
[1:15:34] Quote
[1:16:59] GIT Nation Facebook Group
[1:17:20] Suggestions? Email us!
[1:17:31] Spark Marketer
[1:17:54] Subscribe to our emails!
This week on the show we talk with Kevin Russell. You can't talk to Kevin without hearing about his horses, but you know what he cares about even more than his horses? PEOPLE. He LOVES people. And he's using his growing business to help get his bigger purpose out of the starting gate. All that and MUCH more, coming up on this episode of GIT.
Show Notes [8:27] Thanks for the cookies, Kevin & Theresa!
[22:28] GIT Nation Facebook Page
[22:35] Groundhog Hunting with Jerry: Selling to the Customer's Needs
[28:18] CVC Coaching
[28:28] Check in with Reality
[29:05] ContractorTalk.com
[40:02] Have questions for Taylor? Ask away! #StumpTaylor
[40:44] Kevin Russell intro
[43:14] New Buck Chimney Sweep
[56:51] Mark Stoner - Episode 001
[1:00:53] Warrior Horse
[1:03:02] Interested in donating?! Email Kevin!
[1:09:40] Quote
[1:11:34] GIT Nation Facebook Group
[1:1149] Suggestions? Email us!
[1:12:04] Spark Marketer
[1:12:24] Subscribe to our emails!
This week on the show we talk with Al Levi. Al successfully grew a Plumbing & HVAC company, then retired before the age of 50! Now he helps other contractors learn to run their businesses with less stress and MORE success. All that and MUCH more, coming up on this episode of GIT.
Show Notes [2:20] Ellen Rohr
[5:28] The Cult of Busy
[30:14] Groundhog Hunting with Jerry: Turning Calls into Successful Sales
[37:04] CVC Coaching
[37:26] Check in with Reality: Buying Another Business
[47:28] Have a question? Ask us!
[48:03] Al Levi intro
[1:00:11] Al's Meeting Manifesto
[1:40:13] Book Giveaway Details: Contest will be open from now until Tuesday 5-24 at 9pm. Participants will receive 1 entry for every like, retweet, comment, and each friend they tag on this post. Participants will receive 5 entries for every Customer Service Hall of Fame story submitted to guys@guysintrucks.com.
[1:41:19] Quote
[1:42:48] Appleseedbusiness.com
[1:44:16] GIT Nation Facebook Group
[1:44:54] Suggestions? Email us!
[1:45:08] Spark Marketer
[1:45:18] Let's get social! Facebook | Twitter | Instagram
[1:45:34] Subscribe to our emails!
Building a Business that Gives You What You Want! This week on the show we talk with Kenny Chapman. He's a successful blue-collar business owner who also coaches other blue-collar business owners that want to maximize their potential. We'll talk about sales, the owner mentality, systems, All that and MUCH more, on this episode of GIT!
Show Notes [16:48] It's Your Ship by Captain D. Michael Abrashoff
[24:27] Groundhog Hunting with Jerry: Who's Your Competitor?
[30:04] CVC Coaching
[31:29] Check in With Reality: How to Keep Your Customers
[31:02] HVAC Forum
[32:05] Making Your Promotional Items Work for You
[32:12] Spark Marketer
[47:33] Kenny Chapman Intro
[48:20] 6 Dimensions of Change by Kenny Chapman
[51:01] The E-Myth by Michael Gerber
[57:30] It's About People, Not Plumbing
[1:25:45] Ellen Rohr Episode 002 | Episode 016
[1:26:08] KennyChapman.com | TheBlueCollarSuccessGroup.com
[1:26:41] Quote
[1:28:21] GIT Nation Facebook Group
[1:28:52] Suggestions? Email us!
[1:29:14] Let's get social: Facebook | Twitter | Instagram
[1:29:24] Subscribe to our emails!
This week on the show we talk with Scott Malouf. He's an attorney with some great thoughts on the legalities of using social media. If you've ever wondered about protecting your company while using Facebook, Twitter or anything else, then THIS is the episode for you! I All that and MUCH more, on this episode of GIT!
Show Notes [2:41] We got fan mail!
[5:18] Want a bumpersticker? Have feedback? Email us!
[13:47] HomecontractorsHQ - Clay Lamb
[14:25] Please send us your Customer Service Hall of Fame stories! Please!
[17:07] Customer Service Hall of Fame
[18:24] Groundhog Hunting with Jerry: Applying the Knowledge
[26:33] CVC Coaching
[26:58] Check in with Reality: Should you care what the competition is charging?
[43:37] Scott Malouf Intro
[1:11:42] ScottMalouf.com | @ScottMalouf
[1:12:35] Quote
[1:13:18] GIT Nation Facebook Group
[1:14:08] Suggestions? Email us!
[1:14:21] Spark Marketer
[1:14:36] Find us on social media! Twitter | Facebook | Instagram
[1:14:42] Subscribe to our emails!
Success is won or lost in the details. This week on the show we talk with Linda Roydhouse about how the difference between making or losing money in your home service business comes down to minding your p's and q's. The better you are at the details, the more profitable you can be. All that and MUCH more, on this episode of GIT.
Show Notes [5:49] James Justus
[10:07] 6 Ways To Make Faster Decisions; How To Make Decisions More Efficiently
[12:42] Big Data = Big Trouble: How To Avoid 5 Data Analysis Pitfalls
[21:26] The Gifts of Imperfection, Brené Brown
[24:06] Groundhog Hunting with Jerry: Value
[30:17] CVC Coaching
[30:30] Check in with Reality: With everyone shopping prices, is it best to offer free estimates just to get into the customer's home?
[31:10] Plumbing Zone Forum
[42:11] GIT Nation Facebook Group
[42:27] Linda Roydhouse intro
[43:27] Chuck Roydhouse
[47:47] Clean Sweep of Anne Arundel
[48:21] SOPs
[1:15:41] Quote
[1:17:10] GIT Nation Facebook Group
[1:17:27] Have suggestions? Email us!
[1:17:41] Spark Marketer
[1:18:03] Subscribe to our emails!
This week on the show, it's Larry Winget! If you get queasy around straight talk, if you can't handle the truth, if you'd rather blame someone else for any unhappiness in your life, DO NOT listen to this episode. You've been warned! All that and much more, coming up right now on GIT.
Show Notes [23:33] Groundhog Hunting with Jerry: Look through the Windshield, not the Rearview Mirror!
[28:08] CVC Coaching
[28:28] Check in with Reality: Google Updates
[41:49] Larry Winget Intro
[42:17] Grow a Pair: How to Stop Being a Victim and Take Back Your Life, Your Business, and Your Sanity
[44:14] Shut Up, Stop Whining, and Get a Life
[1:15:02] Quote
[1:16:14] Larry Winget
[1:18:32] Suggestions? Email us!
[1:18:40] Spark Marketer
[1:19:06] Subscribe to our emails!
Leaving Corporate Life and Finding a Blue-Collar Mission! This week on the show we talk with Alan Hunter. He's an ex-corporate America-type who has found his life's mission in his North Texas-based local service business, and today he's going to share 10 Secrets he's learned in the process. All that and MUCH more, on this episode of GIT.
Show Notes [22:07] Groundhog Hunting with Jerry: Pain to Change
[23:10] Mark Stoner
[24:55] GIT Nation Facebook Page
[27:04] CVC Coaching
[27:26] Check in with Reality: Home address or PO Box?
[35:04] Have a question for Taylor? Ask it here!
[35:15] GIT Nation Facebook Page
[35:45] Alan Hunter intro
[36:55] Hunter Property Services
[49:37] Howard Partridge
[50:37] Dare to be a Difference Maker Vol. 3
[1:04:10] I Know Jessica website | Facebook
[1:28:50] Quote
[1:29:56] GIT Nation Facebook Group
[1:30:09] Suggestions? Email us!
[1:30:22] Spark Marketer
[1:30:48] Subscribe to our emails!
Your Greatest Asset is Your People! This week on the show we have Ellen Rohr with us - right here in the studio! We're going to be talking about the greatest asset you have in your business - your people. She's going to share some of her secrets with us, so I hope you're ready to go deep! All that and much more on this episode of GIT!
Show Images Click Here to Check Out a Special Offer from Ellen!
This week on the show we talk with Kristina Owens - She came from an incredible experience working with Chik fil-a as a corporate trainer, and now she works in her Mom and Dad's growing chimney service business. Talk about coming out of the frying pan into the fire! All that and MUCH more, on this episode of GIT!
Show Notes [15:04] Groundhog Hunting with Jerry: Obstacles to the Sale
[20:47] The E-Myth by Michael Gerber
[23:02] CVC Coaching
[23:23] Customer Service Hall of Fame
[24:55] Chuck Roydhouse - Clean Sweep of Anne Arundel County
[32:55] Have a hall of fame submission?
[33:29] Check in with Reality: Cost-plus contracts?
[44:45] ContractorTalk.com
[44:59] GIT Nation Facebook Group
[45:30] Kristina Owens intro
[46:46] Chickfila
[50:12] Owens Chimney Systems
[1:13:14] Quote
[1:14:16] GIT Nation Facebook Group
[1:15:19] Suggestions? Shoot us an email!
[1:15:31] Spark Marketer
[1:15:52] Subscribe to our emails
What does your insurance policy REALLY cover? Insurance is one of those things you don't really need until you need it, and then you really need it! But will it be there for you the way you think? Join us this week as we talk with Cam Arnold about the challenges and difficulties of making sure your blue collar service business is fully and properly insured.
Show Notes [13:35] The Dip by Seth Godin [14:16] Mark Stoner's Episode [15:16] Groundhog Hunting with Jerry: Employee Buy-In
[19:58] CVC Coaching
[20:21] Check in with Reality: Business Training
[32:58] Cam Arnold intro
[55:41] Geny Insurance
[58:46] Quote
[1:00:22] Need to call Cam? 615-330-3843
[1:01:26] Suggestions? Email us!
[1:01:35] Spark Marketer
[1:02:03] Subscribe to our Emails!
Working with Family: What to do when your boss is also your spouse! Running a business is one of the toughest things you'll ever do, but try doing that alongside family members, and you'll quickly find it's either the best OR the worst experience of your life. Listen as we talk with Ziglar Certified Coach Sheryl Isenhour about how to avoid professional and personal disasters, and even thrive and flourish, when your family life is also your business life. Join us!
Show Notes [17:35] GIT Nation Facebook Group: What are your favorite productivity tips?
[17:57] Groundhog Hunting with Jerry: Who Will You Amaze Today?
[25:38] CVC Coaching
[25:55] Customer Service Hall of Fame
[27:22] Owens Chimney Systems
[31:49] Spark Marketer
[32:01] Guysintrucks.com/HOF
[32:39] Sheryl Isenhour introduction
[32:55] IBDODR.com
[1:01:27] Quote
[1:02:29] CVC Coaching
[1:03:22] GIT Nation Facebook Group
[1:04:04] Suggestions? Email us!
[1:04:41] Subscribe to our emails!
Fast track your success with a trusted business adviser! It's easy to get lost in the daily grind of your own business, and let the good get in the way of the best. Having an outside source of perspective can help you see more clearly and objectively, and put you on the fast track to the company of your dreams. Listen as we talk with James Justus about how he loves to help business owners get clear and get real, and then get moving in the right direction.
Show Notes [3:03] Book - The E Myth Revisited: Why Most Businesses Don't Work and What to Do About It [5:36] SOPs [6:21] Chuck Roydhouse interview [8:05] Mark Stoner interview [18:24] "It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so." - Mark Twain [19:40] GIT Nation Facebook Group [25:19] Groundhog Hunting with Jerry: Focus on the failures [30:39] CVC Coaching [30:52] Check in with Reality: Should I add a credit card fee to the bill or raise our prices to cover it? [33:25] Square [33:27] PayPal [33:37] Apple Pay [40:23] Have a question for us? Submit it here! [40:53] James Justus introduction [41:21] Objective Planning, LLC. [1:19:34] Quote [1:20:53] GIT Nation Facebook Group [1:21:20] Have suggestions for how we can make this podcast even better? Email us! [1:21:34] Spark Marketer [1:21:56] Don't forget to subscribe to our emails! [1:22:16] Leave us a review in iTunes
You can grow your business big without sweating the little things, but you'll probably hate it, and it won't be profitable. Because like our guest Chuck Roydhouse knows, the details are where you get better, where you start to enjoy your operation, and really start to make some money. Join us!
Show Notes [15:32] GIT Nation Facebook Group
[16:10] Groundhog Hunting with Jerry: Truck Ridealongs
[20:57] CVC Coaching
[21:11] Customer Service Hall of Fame
[23:40] McCall's Carpet One
[26:04] Let us know if you have a Hall of Fame story!
[26:40] Chuck Roydhouse introduction
[26:54] Clean Sweep of Ann Arundel County
[1:17:02] Quote
[1:19:12] Suggestions? Email us!
[1:19:22] Spark Marketer
[1:19:44] Subscribe to our emails!
You've got a LOT on your plate as a service business owner, and it's easy to think of social media as just a big hole where precious time gets wasted. But Caryn Hatcher grew her Junk King Nashville franchise almost exclusively using Twitter, Pinterest and Facebook! Listen this week as she discusses the ways most blue-collar services get it wrong, and how to do it right. Join us!
Show Notes [9:49] Mike Rowe - please call us!
[22:01] Really, Mike Rowe, call us!
[22:27] Groundhog Hunting with Jerry: Acting or Reacting
[26:28] CVC Coaching
[26:45] Check in with Reality: How Late can I Work My Employees?
[38:06] GIT Nation Facebook Group
[38:30] Guysintrucks.com/reality
[38:49] Caryn Hatcher Introduction
[38:55] Junk King Nashville
[44:20] BNI
[1:01:40] Safe Haven Family Shelter
[1:01:36] Thrift Smart
[1:01:45] Mercy Children's Clinic, New Hope Academy, African Leadership, Belize Project
[1:02:18] Youth Villages
[1:04:33] Morgan Miller Plumbing
[1:09:34] Quote
[1:10:41] GIT Nation Facebook Group
[1:11:59] Email us your suggestions!
[1:12:11] Spark Marketer
[1:12:32] Subscribe to our emails!
Living your business dream means embracing it all - the good AND the bad. When you set out to build your dream business, it's easy to only think in terms of what YOU want out of it. But Clay Lamb talks with us about how giving of yourself in service to others - even when things are tough - is what creates real meaning for your life, your employees, your customers, and your business. This is a heart-felt conversation you don't want to miss!
Show Notes [18:01] Groundhog Hunting with Jerry: Building The Enthused Customer
[19:22] Ellen Rohr interview
[21:48] CVC Coaching
[22:04] Customer Service Hall of Fame
[23:00] Aaron Herring, Herring Pest Solutions
[30:33] Have a Hall of Fame story? Submit it here.
[31:04] Clay Lamb intro
[32:03] Home Contractors HQ
[32:18] Ask The Chimney Sweep
[32:29] Our mission to educate, encourage, and mentor.
[33:04] Mix Group (Management Information Exchange)
[37:28] Hope Stevenson interview
[38:11] Training Videos
[48:35] American Chimney
[48:49] Surrounding yourself with people smarter than you.
[51:20] Letting go and delegating so your business can grow.
[58:12] "Just don't quit."
[1:02:40] Mary Kay Ash, Mary Kay Cosmetics
[1:02:49] Quote
[1:03:56] HomecontractorsHQ.com
[1:04:27] Guys In Trucks Facebook Page|Facebook Group
[1:04:48] Guysintrucks.com
[1:05:13] Doug Hetsch, All American Chimney Service
[1:05:57] Have suggestions? Email us at Guys@Guysintrucks.com
[1:06:11] Sparkmarketer.com
[1:06:36] Subscribe to our emails!
[1:06:55] Review us in iTunes!
The great thing about business is that YOU get to determine what success looks like for you. This week, General Contractor Mike Lunn tells us about his journey of success as a one-man company, and why he has intentionally made the decision to stay small and thrive. Join us!
Show Notes
[2:11] 180Concrete.com
[17:57] Groundhog Hunting with Jerry: Training Your People
[22:18] CVC Coaching
[22:40] Check in with Reality: Biggest Marketing Bang for the Buck?
[37:45] Guysintrucks.com/reality
[37:54] GIT Nation Facebook Group
[38:05] Mike Lunn introduction
[1:12:35] Quote
[1:13:50] GIT Nation Facebook Group
[1:14:50] Email us!
[1:14:59] Spark Marketer
Nashville-based banker Holly Toth talks to us about your favorite subject and ours - MONEY! Specifically, we talk about debt, cash flow, credit scores, banking relationships, and why those things might be more important than you think. Join us!
Show Notes [4:45] Why Your Open Door Policy Fails and What to Do Instead
[13:19] John Maxwell book Failing Forward
[15:56] Groundhog Hunting with Jerry: Failure to Implement
[22:01] CVC Coaching
[22:20] Customer Service Hall of Fame: Clay Lamb
[23:11] Matt Kent
[24:36] GIT Nation Facebook Group
[24:56] Know someone who should be recognized? Email us!
[25:15] Customer Service Hall of Fame is sponsored by Spark Marketer
[25:40] Holly Toth introduction
[44:53] Quote
[45:44] GIT Nation Facebook Group
[46:20] Suggestions? Email us!
[46:55] Subscribe to our emails!
This week, it’s Guys in Trucks… in KILTS! We interview Ed Hamilton, who owns a Men In Kilts franchise in Houston, and talk about the importance of strong branding, good leadership, and having a little fun with your work!
[4:20] Guys In Trucks In Kilts?
[4:30] GIT Nation Facebook Group
[9:08] Escape Game
[11:04] Groundhog Hunting with Jerry: Tracking Your Business
[15:00] CVC Coaching
[15:25] Check in with Reality: Call Dispatch?
[21:05] GuysInTrucks.com/Reality
[22:20] Men In Kilts – Houston
[22:49] Ed Hamilton introduction
[23:18] Taylor and Carter become the Men in Kilts!
[43:33] Quote
[45:06] GIT Nation Facebook Group
[45:40] Suggestions? Email us!
[46:15] Subscribe to our emails!
Growing a phenomenal service business starts with knowing your MVP - your Mission, Values and Purpose. Howard Partridge shares the systems that are the secrets of success he's learned in building multiple million dollar businesses.
[7:40] Guys In Trucks Facebook Page
[11:42] Morgan Miller Plumbing interview
[12:45] Email us if you have questions about joining the Facebook Group
[13:34] Groundhog Hunting with Jerry: Thinking Like Your Customer
[17:45] CVC Coaching
[18:00] Customer Service Hall of Fame
[18:52] Mark Stoner & Chris Adair
[22:32] Have a Hall of Fame story? Submit it here.
[22:54] Howard Partridge intro
[23:26] Phenomenal Products Inc
[23:50] Howard Partridge’s books : Phenomenal Marketing Systems, Think and be Phenomenal, 7 Secrets of a Phenomenal L.I.F.E
[25:54] The E-myth Revisited by Michael Gerber
[27:10] 5 Secrets of a Phenomenal Business by Howard Partridge
[29:50] Keller Williams
[38:10] Our mission is to serve the people that serve the world.
[52:10] Referral Marketing Programs
[59:20] Quote
[1:02:45] Suggestions? Email us!
[1:03:01] SparkMarketer.com
[1:03:20] Subscribe to our email!
Social media CAN work for blue-collar service businesses, and the team from Morgan Miller Plumbing are real proof of that! Listen as Jeff Morgan and Tosha Everhart reveal some of the secrets that have made Facebook a central part of their marketing efforts.
Show Notes 14:49 Groundhog Hunting with Jerry: How to Build Rockstars
17:54 CVC Coaching
18:09 Check in with Reality: Commission Rates? - Have a question you want to ask Taylor? Ask away!
24:43 GIT Facebook Group
25:05 Jeff Miller & Tosha Everhart intro
28:26 Morgan Miller Facebook
31:40 Why they don't sell on Facebook
59:30 Quote
1:01:38 GuysInTrucks.com
1:01:50 GIT Facebook
1:02:45 Have suggestions? Email us! - Guys@Guysintrucks.com
1:03:00 Spark Marketer
1:03:12 Subscribe to our emails
1:03:43 Review us on iTunes
Hope Stevenson has years of experience as a trainer, coach, mentor, and business owner, and she comes on the show to tell us some of the secrets of finding and retaining talented employees.
Show Notes [13:50] Blue Collar Proud
[15:00] Groundhog Hunting with Jerry: Remember the Dream
[18:52] CVC Coaching
[19:05] Customer Service Hall of Fame
[19:54] Junk King of Nashville webpage | Facebook | Twitter
[21:12] GIT Nation Facebook Group
[21:50] Guys in Trucks Hall of Fame
[22:03] Check in with Reality: Hourly + Commission?
[28:47] Have a question for Taylor? Ask away!
[29:05] Hope Stevenson intro
[29:17] Arizona Glass Specialists | Dave Pomeroy
[29:36] CSIA
[29:43] HPBA
[32:52] “Hire for character, train for skill.”
[49:13] Hiring veterans? Check here!
[1:04:25] Biggest mistakes when hiring
[1:08:00] Quote
[1:09:30] Git Nation Facebook Group | GuysInTrucks.com
[1:11:01] SparkMarketer.com
[1:11:21] Subscribe to our emails!
[1:11:41] Review us in iTunes!
Ellen Rohr tells us how "the ride along" can change your business, your perspective, and your employee relationships.
Show Notes
[2:05] Statistic Brain – Resolutions
[11:59] Groundhog Hunting with Jerry: Origins of the Segment
[15:26] CVC Coaching
[15:43] Customer Service Hall of Fame
[16:00] Morgan Miller Plumbing
[18:44] GuysInTrucks.com/HoF
[19:02] Check in with Reality: Call Center Dispatch?
[24:40] Have a question for Taylor? Ask away!
[25:36] Ellen Rohr Intro
[26:16] Books by Ellen: Where Did the Money Go, How Much Should I Charge, The Bare Bones Biz Plan, The Bare Bones Weekend Biz Plan
[26.25] Zoom Drain and Sewer, LLC
[40:34] The Perfect Ride-Along How-to
[1:09:38] Quote
[1:10:34] Freebie
[1:11:43] GIT Nation Facebook Group
[1:12:19] Email us!
[1:12:27] SparkMarketer.com
[1:12:48] Subscribe to our emails!
[1:13:07] Review us on iTunes!
Listen to guest Mark Stoner describe his business journey from a small, one-truck operator to a multi-state, multi-truck operation.
Show Notes [3:21] Top 10 New Year’s Resolutions
[6:32] Book: The Power of Habit by Charles Duhigg
[10:13] Goals for the Show
[13:10] GuysInTrucks.com
[13:20] Guys In Trucks Facebook page | Facebook group
[14:35] Groundhog Hunting with Jerry: Problem Solving
[20:35] CVC Coaching
[20:58] Customer Service Hall of Fame
[21:59] Men In Kilts
[25:10] Submit your own Customer Service Hall of Fame story!
[25:29] Check in with Reality: Should this one man shop bring his wife on-board?
[31:30] Have a question for Taylor? Ask away!
[32:15] Mark Stoner intro
[32:45] Chimney Safety Institute of America
[33:57] “The only thing that happened overnight was the decision to do it.”
[40:19] Spark Marketer
[46:58] Book: E-myth Revisited by Michael Gerber
[55:00] Ashbusters.net
[57:25] SirVentFranchising.com
[1:08:30] Quote
[1:11:09] MarkStoner.com
Carter and Taylor talk about why they are producing a show for blue-collar service businesses, and what you can expect as a listener each week.