CPhT Connect The Podcast with Mike Johnston, CPhT: Recent Episodes
Mike Johnston, CPhT
Welcome to CPhT Connect… the podcast for pharmacy technicians! Join us for the only weekly podcast specifically for certified pharmacy technicians, covering the latest pharmacy news and trends… deliver interviews with industry leaders and share your stories from the frontlines.
Hosted by Mike Johnston, CPhT.
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Eve Preciado, CPhT-Adv, a pharmacy technician educator and supervisor at University Health, to trace a career that started in a high school cafeteria and eventually came full circle into a role built around mentoring the next generation.
Eve shares the winding path from getting certified in high school, to a heartbreaking stretch of job rejections right out of school, to over a decade rising through the ranks at Walgreens—including being one of the first techs put on a manager career track. She opens up about the culture shock of transitioning into hospital pharmacy at University Health, what it meant to "start over" on a new career ladder, and how she turned her own chaotic, sink-or-swim onboarding experience into the foundation for a training program that now gives new hires the structured, supported start she never had.
In this episode, we discuss:
- Full Circle Beginnings: How a passionate high school teacher inspired Eve into pharmacy—and how she now plays that same role for the next generation of technicians at University Health.
- Persistence Pays Off: Eve's story of relentless follow-up after repeated rejections early in her career, and the tattoo that reminds her to never give up.
- The "Shoots and Ladders" of Career Growth: Why starting over at a new organization isn't a step backward, and how to reframe lateral moves as part of a longer career journey.
- Turning Chaos Into a System: How Eve transformed her own rough onboarding experience into a full week of structured training for new hires—and why proper orientation is critical to technician retention.
- Building a Pipeline: Eve's work co-founding University Health's paid pharmacy technician training program and developing 25+ SOPs to improve consistency and staff development.
About Our Guest: Evonne "Eve" Preciado, CPhT-Adv, is an advanced certified pharmacy technician with a passion for leadership, education, and professional development within the pharmacy field. She holds advanced certifications through both PTCB and BPTS, and is currently pursuing a bachelor's degree in Business Management. After a decade in community pharmacy at Walgreens, Eve moved into hospital pharmacy at University Health, where she has helped pilot a pharmacy data entry role, co-founded the pharmacy technician training program, and created more than 25 standard operating procedures to strengthen consistency and training across ambulatory pharmacy locations.
Listen now to hear Eve's advice for anyone who feels stuck or worried they don't have enough experience to get started: never give up.
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, talks with Tonique Hendrix, CPhT, TSBP, IV Cert, a healthcare sales professional who has successfully transitioned from the clean room to the boardroom, going from a 15-year career as an IV-certified home infusion technician to a high-performing Account Executive in the DFW market.
Tonique walks us through her unconventional entry into pharmacy through a 10-month trade school program, and the six-week internship where she treated the role like a real job from day one—asking endless questions, taking notes, and mixing medications early. That work ethic led to a job offer before she'd even finished the internship, and set the tone for a career built on proactively seeking the next opportunity rather than waiting for burnout to force a change. We dig into what actually pushed her from the pharmacy into sales, why clinical experience gives former technicians a real edge with gatekeepers and prescribers, and the relationship-building mindset she now teaches through her platform, "Pharm Tech to Sales Rep."
In this episode, we discuss:
- Treat Every Rotation Like the Job: How taking a six-week internship seriously—asking questions, taking notes, and going above and beyond—turned into a direct job offer with no formal interview required.
- Pivot Before It Gets Bad: Tonique's philosophy of proactively seeking new opportunities rather than waiting until she's burnt out, stuck, or underpaid to make a move.
- From Clean Room to Boardroom: Why her clinical, hands-on experience with therapies and drugs gives her an edge in medical sales that colleagues from outside pharmacy don't have.
- Building a Book of Business from Day One: Her long-time habit of collecting names, emails, and connections from every pharmacist, rep, and colleague she's ever worked with—long before she knew it would become her career.
- Certification Stacking: Her advice to techs who don't want to go back to school—stack IV certification, compounding certification, and other credentials to build leverage and open doors.
About Our Guest:
Tonique Hendrix, CPhT, TSBP, IV Cert, is a healthcare sales professional and former IV-certified pharmacy technician with 15 years of clinical experience in home infusion. She successfully transitioned from compounding life-saving medications to driving business growth as an Account Executive in the DFW market. Through her platform "Pharm Tech to Sales Rep," Tonique teaches pharmacy technicians how to leverage their clinical expertise to break into pharmaceutical and medical sales. Her mission is to empower healthcare professionals to elevate their income, confidence, and career trajectory.
Listen now to hear Tonique's take on relationship-building as the real currency of sales, and her encouragement for any technician who feels stuck: everyone has a genius-level talent, and opportunity is usually connected to the next person you meet.
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Tameka Griffin Black, a Certified Pharmacy Technician with over 20 years of experience and a Bachelor of Business Administration, to explore her inspiring journey through various sectors of the pharmacy world.
Tameka shares her wealth of experience, moving from her humble beginnings as a teenage cashier to navigating the complexities of hospital IV room operations and the highly specialized field of 340B program auditing and compliance. We dive into her unique path as a dedicated healthcare advocate, discussing how her diverse background, relentless drive, and focus on education have led her to a career committed to supporting excellence in healthcare and improving patient outcomes.
In this episode, we discuss:
- Starting from the Ground Up: Lessons learned from a two-decade career, beginning in retail and evolving into specialized pharmacy roles.
- The Power of Mentorship: Why supportive leadership is vital for pharmacy technicians and how managers can best advocate for their team's growth.
- Mastering 340B: An inside look at the challenging and rapidly evolving world of 340B program auditing and compliance.
- Patient-Centered Care: The fulfillment found in clinical community pharmacy settings, including direct patient interaction and immunization advocacy.
- Continuous Growth: The importance of pursuing further education, certifications, and always looking ahead in your professional career.
About Our Guest: Tameka Griffin Black is a Certified Pharmacy Technician with over 20 years of experience and a Bachelor of Business Administration. Her career spans retail, community pharmacy, and specialized 340B program auditing and compliance. Passionate about advancing pharmacy practice, Tameka is dedicated to education, community engagement, and supporting excellence in healthcare for patients and fellow technicians alike.
Listen now to hear Tameka's perspective on the evolving role of the technician and the importance of perseverance and continuous learning in your own career journey. Connect with Tameka! LinkedIn For more episodes, visit CPhTConnect.com
We'd love to hear from you - so send us your feedback, questions, stories, or show ideas to podcast@cpht.org
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Nicole Duggins, the Supply Chain Director of Pharmacy Distribution Services at Bon Secours Mercy Health, to explore her 15-year career journey and her deep passion for pharmacy operations.
Nicole shares her unconventional path into healthcare, which began with operations experience in the fast-food industry—a background she notes provided surprisingly applicable skill sets, including the importance of food safety and maintaining cleanliness in invisible areas. We dive into her transition from retail and compounding pharmacy to hospital operations, discussing how she leverages her "restaurant-honed" patience and collaborative skills to lead teams and navigate complex logistics.
In this episode, we discuss:
- The "Invisible Engine": The critical role of pharmacy supply chain management in ensuring medications move efficiently and patient care systems run smoothly.
- From Restaurant to Pharmacy: How Nicole translated her operational background and hospitality mindset into a successful 15-year career in pharmacy.
- Action-Oriented Career Growth: Practical advice on how to handle dissatisfaction in a role by taking small, proactive steps—like updating your resume—to build momentum toward a better opportunity.
- The Power of Networking: Why knowing the right people and building strong, supportive relationships was instrumental in securing internships and career advancements.
- Pharmacy Stewardship: Nicole's dedication to developing SOPs, launching central services, and building pipelines that elevate the next generation of pharmacy professionals.
About Our Guest:
Nicole Duggins is the Supply Chain Director of Pharmacy Distribution Services at Bon Secours Mercy Health, bringing 15 years of experience to the pharmacy industry. Beyond her technical expertise in supply chain management and pharmacy operations, she is a passionate mentor dedicated to stewardship and empowering technicians to find their niche and advance in their careers.
Listen now to hear Nicole's unique perspective on the evolving role of the pharmacy technician and her wisdom on finding your path through the complex world of healthcare.
For links, show notes, and resources from today's episode, visit CPhTConnect.com.
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Maurice Call, PharmD, a Nashville-based pharmacist and the digital creator behind the popular social media brand @Retailwithreece. As part of our Rx Influencers series—and marking him as only our second featured influencer on this series—we dive deep into his professional journey and his transition into becoming a powerful voice for pharmacy advocacy online.
Maurice opens up about his unique entry into the profession, a determination sparked all the way back in the seventh grade. After graduating from the UT College of Pharmacy, his career took an unexpected turn. Rather than securing a traditional residency or landing his dream job right away, he found himself navigating the intense world of corporate retail. Over the last few years, Maurice has pulled from an incredibly diverse playbook—working across five different pharmacist positions spanning major corporate retail chains, closed-door pharmacies, and his current role in a hospital outpatient pharmacy setting. We explore how these varied environments shaped his broad understanding of standard pharmacy practices and inspired him to create content that serves as a guide for others charting their own paths.
In this episode, we discuss:
- The Rx Influencer Journey: How a passion for watching YouTube content transformed into creating a platform to share transparent, real-world pharmacy advice.
- Navigating the Unexpected: Maurice's journey from a challenging start in corporate retail to finding fulfillment in a hospital outpatient setting.
- The Power of Perspective: How working across five different pharmacy models gave him a bird's-eye view of what is typical, what is standard, and what needs to change in the industry.
- The Lifeline of the Team: Why building mutual respect and a strong partnership with pharmacy technicians is the true secret to a successful and enjoyable career.
- A Pharmacy Power Couple: A fun look at what happens when two pharmacists tie the knot and share the same daily passion for healthcare.
About Our Guest:
Maurice Call, PharmD, is an outpatient hospital pharmacist based out of Nashville, Tennessee. A graduate of the UT College of Pharmacy, Maurice brings seven years of community pharmacy experience to his practice, including four and a half years as a licensed pharmacist. Through his social media brand, @Retailwithreece, he leverages his extensive background across multiple corporate and independent pharmacy models to provide guidance, mentorship, and a relatable voice for fellow pharmacy professionals navigating non-traditional career trajectories.
Listen now to hear Maurice's perspective on overcoming career hurdles, advocating for the profession, and the vital importance of supporting your pharmacy team.
For links, show notes, and resources from today's episode, visit CPhTConnect.com. Be sure to check out Maurice on social media at @Retailwithreece.
This episode of CPhT Connect features Part 2 of a special live "Ask Me Anything" (AMA) session recorded during the 2026 Pharmacy Technician Student Summit. Our hosts Mike Johnston and Ashleigh Smith continue the conversation with our expert panel of speakers. Following the success of Part 1, we dive into practical, high-impact strategies to help students navigate their certification preparation and professional growth. This session focuses on turning complex study requirements into manageable, effective habits and understanding the nuances of the pharmacy field.
In this episode, we discuss:
- Optimized Study Patterns: Effective techniques for pairing dense subjects (like the Top 200 drugs) with lighter topics to prevent burnout and maximize retention.
- Mastering Pharmacy Math: How to treat formulas as "tools in a toolbox," and the importance of applying math theory to real-world pharmacy practice to make it "come to life."
- Navigating Pharmacy Law: Shifting the focus from tedious date memorization to understanding the "story" and purpose behind the laws, making them easier to recall for exam purposes.
- The "Hidden" Requirements: Addressing what students often overlook when preparing for a career as a pharmacy technician—specifically the critical development of soft skills and professional conduct.
- Personal Growth: How to use your training period as an opportunity to reevaluate your professional perspective and build the career you've always envisioned.
About Our Guests:
- Lorinda Lohner, MBA, BS Pharm, CPhT: A regular NPTA presenter based in Las Vegas and a published author specializing in pharmacy calculations and the Top 200 drugs.
- Sharon Garrett, CPhT: A dedicated educator and published author from Louisiana with extensive experience in the pharmacy technician field.
- Cassi Prosper, CPhT: A recurring summit presenter from California, focused on helping students streamline their learning processes.
- Jamie McGuire, CPhT: A summit presenter joining the discussion from West Virginia to share professional insights with the next generation of technicians.
Registration Information:
While the live summit has concluded, all resources and training materials remain available on-demand throughout the year. Students can register for these free tools at cpht.org/student .
Link to Book Resources:
- Pharmacy Technician Exam Review: https://a.co/d/0ikwFSFq
- Top 200 Drugs Memorizing Made Ridiculously Easy (ebook): https://amzn.to/3TbR7EH
- Pharmacy Calculations Made Ridiculously Easy (paperback): https://amzn.to/45LNnBd
- Top 200 Drugs Simplified: Pharmacology Coloring Book & Study Guide: https://a.co/d/025SzbVr
Stay Connected: Have questions or ideas for the show? Email us at podcast@cpht.org.
This is Part 2 of the Student Summit AMA. If you missed Part 1, be sure to go back and listen to the previous episode for our deep dive into the four key knowledge domains and certification exam blueprints.
This episode of CPhT Connect features a special live "Ask Me Anything" (AMA) session recorded during the 2026 Pharmacy Technician Student Summit. Host Mike Johnston and co-host Ashleigh Smith are joined by an expert panel of Student Summit speakers to provide direct guidance for students transitioning from the classroom to their first professional roles. As the Student Summit celebrates its fifth year as a free, virtual resource for the technician community, this session dives deep into the most pressing questions submitted by students nationwide.
In this episode, we discuss:
- Essential Study Topics: Identifying the four key knowledge domains students must master for national certification.
- Prioritizing the "Big Three": Why pharmacology and the Top 200 drugs make up over 60% of the exam blueprint, followed by the critical importance of pharmacy math and law.
- Smarter Study Strategies: Moving away from overwhelming alphabetical memorization toward a system based on drug roots, classes, and patterns.
- Patient Safety & Math: Understanding how pharmacy calculations and drug interactions directly impact patient safety and exam performance.
- Expert Resources: Highlighting published guides and training materials available to help students conquer complex subjects like med math.
About Our Guests:
- Lorinda Lohner, MBA, BS Pharm, CPhT: A regular NPTA presenter based in Las Vegas and a published author specializing in pharmacy calculations and the Top 200 drugs.
- Sharon Garrett, CPhT: A dedicated educator and published author from Louisiana with extensive experience in the pharmacy technician field.
- Cassi Prosper, CPhT: A recurring summit presenter from California focused on helping students streamline their learning processes.
- Jamie McGuire, CPhT: A summit presenter joining the discussion from West Virginia to share professional insights with the next generation of technicians.
Registration Information: While the live summit has concluded, all resources and training materials remain available on demand throughout the year. Students can register for these free tools at cpht.org/student. Link to Book Resources:
- Pharmacy Technician Exam Review: https://a.co/d/0ikwFSFq
- Top 200 Drugs Memorizing Made Ridiculously Easy (ebook): https://amzn.to/3TbR7EH
- Pharmacy Calculations Made Ridiculously Easy (paperback): https://amzn.to/45LNnBd
- Top 200 Drugs Simplified: Pharmacology Coloring Book & Study Guide: https://a.co/d/025SzbVr
This is Part 1 of the Student Summit AMA. The next episode will be Part 2. Visit CPhTConnect.com
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Jessica Hamlett, CPhT, a seasoned Pharmacy Buyer and the creator behind the brand JessPharmLife, to explore her incredible 22-year journey through nearly every corner of the pharmacy world.
Jessica shares her wealth of experience moving from the fast-paced retail environment to the precision-heavy worlds of IV room operations and chemotherapy. We dive into her unique path as a travel technician and educator, discussing how her diverse background led her to her current focus: mastering the pharmacy supply chain to ensure every patient has reliable access to the medications they need.
In this episode, we discuss:
- The Buyer's Perspective: Navigating the complexities of supply chain management and the critical role of efficiency and accuracy in hospital operations.
- A Journey Across the Bench: Lessons learned from 22 years of experience in retail, chemotherapy, and IV room settings.
- The Travel Tech Life: What it is really like to take on travel assignments and how to adapt quickly to new pharmacy environments.
- JessPharmLife: The mission behind her YouTube channel and her dedication to sharing knowledge and supporting the pharmacy technician community.
- Teaching the Next Generation: Why education and mentorship are vital for advancing pharmacy practice and improving patient outcomes.
About Our Guest:
Jessica Hamlett, CPhT, is a Pharmacy Buyer with 22 years of experience across multiple areas of pharmacy, including retail, IV room operations, chemotherapy, teaching, and travel assignments. Known to many in the community through her brand JessPharmLife, Jessica brings a well-rounded perspective to supply chain management. She is dedicated to improving patient care through education, community engagement, and ensuring excellence in medication access.
Listen now to hear Jessica's perspective on the evolving role of the technician and the importance of finding your niche in the pharmacy world.
For links, show notes, and resources from today's episode, visit CPhTConnect.com. Be sure to check out Jessica on YouTube at @jesspharmlife.
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Julia Kravtsova, PharmD, the Pharmacy Director at QuickRx Specialty Pharmacy, to explore her nearly two-decade journey in the field and her mission to dismantle the barriers to medication access.
Julia shares her unique "origin story"—sparked not by a textbook, but by the kindness of a local pharmacist she witnessed as a child—and discusses how that early impression shaped her own clinical philosophy. We dive into her 11-year foundation at Walgreens, where she managed some of the busiest locations in the country, and why she believes pharmacy technicians are the true front line and the ultimate deciders of a patient's experience.
In this episode, we discuss:
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The Retail Reality: Julia's experience navigating the intense world of NYC retail and the lessons learned from "floating" across Times Square, Brooklyn, and Staten Island.
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The Pivot to Specialty: Why Julia moved from high-volume community pharmacy to a specialized role focused on medication access and insurance navigation.
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The Power of the Technician: A pharmacist's perspective on why technicians are essential leaders and how they can immediately impact patient care.
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Advocacy Beyond the Counter: Julia's dedication to the MS community and her work with the MS Focus: Multiple Sclerosis Foundation.
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Navigating Industry Trends: A look at the evolving landscape of pharmacy, from workplace safety to the future of specialty care.
About Our Guest:
Julia Kravtsova earned her Doctor of Pharmacy degree from the Arnold & Marie Schwartz College of Pharmacy at Long Island University. As the Pharmacy Director at QuickRx, she focuses on ensuring patients can afford and access life-changing treatments. Outside the pharmacy, she is a passionate advocate for those living with multiple sclerosis, supporting events like the Focus In Fashion Gala and Roll Over MS. Listen now to hear Julia's perspective on why the heart of pharmacy is—and always will be—the human connection.
For links, show notes, and resources from today's episode, visit CPhTConnect.com.
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Bethea Schnuit, CPhT, to explore the many directions a pharmacy technician career can take—and how real-world experience can open doors you may not even realize exist.
Since becoming certified in 2016, Bethea has built a diverse career across community pharmacy, long-term care, and hospital settings, developing a strong foundation in patient care and operational excellence. Her journey expanded into a more impactful role as a Senior Pharmacy Care Coordinator with Genoa Healthcare, where she partnered with mental health clinics across Western North Carolina to support patient assistance programs and improve access to care for vulnerable populations.
Now working with EnlivenHealth, Bethea has transitioned into the healthcare technology space, training pharmacy teams on clinical solutions software and helping bridge the gap between frontline pharmacy experience and innovative patient care solutions.
In this conversation, Mike and Bethea discuss what it takes to grow beyond traditional roles, how to recognize your own value as a technician, and why you don't need a four-year degree to pursue new opportunities in pharmacy and beyond.
Listeners will hear about:
- Bethea's journey through multiple pharmacy practice settings
- How hands-on experience can lead to non-traditional career opportunities
- Supporting patient access through mental health partnerships and care coordination
- Transitioning from frontline pharmacy work into a corporate healthcare role
- Overcoming self-doubt and applying for roles outside your comfort zone
- Why pharmacy technicians should feel confident pursuing career growth
Whether you're just starting out or looking to take the next step in your career, this episode will challenge you to think beyond traditional paths and recognize the value of your experience.
Key Takeaway: "Your pharmacy technician experience can take you further than you think—don't be afraid to explore what's possible."
For more pharmacy technician resources and episodes, visit cphtconnect.com.
In this inspiring episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Ellaine Sisomphou-Ramos, a nationally certified pharmacy technician whose career is a masterclass in professional growth and self-advocacy. Originally trained as a nurse in the Philippines, "Ella" shares her remarkable journey of transitioning to the U.S. pharmacy landscape, moving from high-volume retail to a specialized role in outpatient infusion and specialty pharmacy. Her dedication to clinical excellence recently earned her a nomination as one of the Top 50 Most Influential Leaders in Pharmacy, where she ranked in the Top 45—a powerful testament to the impact a technician can have on the entire profession.
Listeners will hear about:
- The Global Transition: Ella's journey from nursing in the Philippines and working as a rehab aid in Hawaii to finding a new level of "fulfillment" in the U.S. pharmacy field.
- The Power of Negotiation: A candid look at how Ella successfully negotiated a higher starting salary at a major retail chain by confidently articulating her clinical value.
- Moving into Specialty Pharmacy: The shift from the "craziness" of retail during the pandemic to the technical and clinical demands of outpatient infusion therapy.
- The "Lifelong Student" Mindset: Why staying ahead of medical literature and constantly studying is the best way to ensure you never feel "stuck" in your career.
- Stepping Into the Spotlight: The story behind her influential leader nomination and why technicians must learn to be their own biggest advocates.
Whether you are navigating a career change or looking to level up your clinical expertise, Ella's story provides a roadmap for turning technical skills into professional influence. This episode also features an exciting announcement regarding the launch of the NPTA Pharmacy Technician I.M.P.A.C.T. Awards, a new international program designed to spotlight the measurable contributions of technicians worldwide.
Key Takeaway: "Study, study, study. Don't feel stuck. Find the right people to ask questions and always be your own advocate."
Resources from this episode:
- Connect with Ellaine Sisomphou-Ramos: LinkedIn Profile
- Nominate for the I.M.P.A.C.T. Awards: cpht.org/awards
- Learn more about NPTA: cpht.org
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, breaks new ground by welcoming the show's first-ever non-pharmacy guest. Joining us is Lorraine K. Lee, a best-selling author, LinkedIn Top Voice, and keynote speaker who has empowered leaders at global organizations like Zoom, Amazon, and McKinsey & Company. As the industry faces rapid changes—from restructuring to new technology—Lorraine shares her "Unforgettable Presence" framework to help pharmacy professionals master the art of influence and ensure their value is never overlooked. Listeners will hear about:
- Building Your Own Door: How to create opportunities and gain leadership skills through unofficial roles, even when faced with professional "red tape."
- Filling the Gaps: Strategies for identifying pain points within your organization and proposing new responsibilities that demonstrate your strategic value.
- Leadership Beyond the Pharmacy: Finding creative ways to develop mentorship and leadership talents through volunteer organizations and side projects.
- The Power of Intentionality: Why professional presence is built in "small moments" and how being intentional can catapult your career trajectory.
- Standing Out in Uncertain Times: How to clearly communicate your unique value to remain top-of-mind for promotions and new opportunities during industry shifts.
- A New Perspective: Insights from our first non-pharmaceutical guest on why these universal leadership skills are critical for the modern pharmacy technician.
Whether you are an aspiring manager or a seasoned technician, this episode provides a masterclass in professional visibility. Lorraine's expertise offers a practical roadmap for anyone ready to move beyond their technical role and lead with a presence that opens doors and creates lasting impact. Key Takeaway: "Be intentional about your presence, remember that it is about the small moments, and truly understand how to communicate your value to stand out." Resources from this episode:
- Read Unforgettable Presence: unforgettablepresencebook.com
- Connect with Lorraine: linkedin.com/in/lorraineklee
- Weekly bite-sized career tips: lorraineklee.com/subscribe
- LinkedIn Learning courses: lorraineklee.com/linkedinlearning
- Collaborate with Lorraine: contact@lorraineklee.com
Visit CPHTConnect.com for more resources and to join the conversation.
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Erika Anderson, a nationally respected pharmacy technician leader whose passion for pharmaceutical compounding has shaped patient safety and compliance across an entire health system. With more than two decades of experience, Erika currently serves as the System Manager of Pharmacy Compounding for CommonSpirit Health, overseeing compounding standards, policies, and quality assurance for 142 hospitals. As the system's subject matter expert, she leads regulatory compliance efforts, develops enterprise-wide procedures, and manages the 503B Outsourcing Program, ensuring safe, high-quality compounded medications reach patients every day. In this powerful and candid conversation, Erika shares how her career began with curiosity and initiative—and how asking questions, pursuing education, and being willing to hear "no" ultimately led her to build doors where none existed. Together, Mike and Erika explore what true leadership looks like in pharmacy, why compounding excellence is inseparable from patient safety, and how pharmacy technicians can advocate for themselves even when opportunities aren't clearly defined. Listeners will hear about:
- Erika's journey from IV room technician to system-level compounding leader
- Why initiative and preparation matter more than waiting to be recognized
- How compounding failures reshaped her commitment to safety and compliance
- The evolving role of pharmacy technicians in quality, regulatory, and leadership positions
- Learning from rejection and continuing to ask—even after hearing "no"
- What it means to lead by engaging the people doing the work
Whether you're passionate about compounding, interested in leadership, or feeling stuck in your current role, this episode will challenge you to think bigger about your potential—and remind you that many career paths don't exist until someone is brave enough to create them. Key Takeaway: "If the door to opportunity doesn't exist, don't walk away—build the damn door." For more pharmacy technician career insights, resources, and episodes, visit cphtconnect.com. Listener Resources: Erika's LinkedIn- www.linkedin.com/in/erika-anderson-cpht-cspt-b2a426159
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, BCNCPT, BCSCPT, kicks off a brand-new RxInfluencers series with a dynamic conversation featuring Dr. Walter Oronsaye, PharmD, RPh, widely known online as the Phit Pharmacist. Dr. Walter is redefining what it means to be a healthcare professional in the digital age. With a background spanning community pharmacy, public health education, and now medical school, he has built a powerful social media presence by doing one thing exceptionally well: making complex health information clear, accurate, and accessible—without talking down to the people he serves. In this conversation, Mike and Dr. Walter explore the responsibility healthcare professionals have to communicate with empathy, fight misinformation with facts, and take ownership of telling their own stories. From working retail through Hurricane Harvey and the COVID-19 pandemic to becoming a trusted voice for millions online, Dr. Walter shares how pharmacists and pharmacy technicians can use influence—formal or informal—to elevate the profession and connect more meaningfully with patients. Listeners will hear about:
- Why respectful communication matters more than confrontation in health education
- How pharmacists and pharmacy technicians can combat misinformation without alienating patients
- Turning frontline pharmacy experience into powerful, relatable storytelling
- The rise of healthcare influencers and what it means for the future of the profession
- Using humor, authenticity, and accuracy to build trust with the public
- Why owning your narrative is one of the most empowering things a healthcare professional can do
Whether you're curious about social media, passionate about patient education, or simply looking for new ways to advocate for your role in pharmacy, this episode will challenge you to think bigger about your voice, your influence, and your impact. Key Takeaway: "Influence isn't about having a platform—it's about how you use your knowledge to educate, connect, and serve." Follow Dr. Walter Oronsaye (@PhitPharmacist) for engaging, evidence-based health content—and tune in to CPhT Connect for conversations that elevate pharmacy technicians every step of the way.
Listener Resources: Instagram: @MyPhitPharmacist https://instagram.com/myphitpharmacist
Tiktok: PhitPharmacist Tiktok.com/@phitpharmacist
YouTube: PhitPharmacist YouTube.com/phitpharmacist
Twitter: @PhitPharmacist https://twitter.com/phitpharmacist
FaceBook/Meta Facebook.com/MyPhitPharmacist
Official website www.PhitPharmacist.Com
LinkedIn https://www.linkedin.com/in/walter-oronsaye-657139190/
Threads MyPhitPharmacist https://www.threads.net/@myphitpharmacist?igshid=NTc4MTIwNjQ2YQ==
Snapchat Phit_Pharmacist https://snapchat.com/t/sdhMmhhI
Podcast: Apple https://podcasts.apple.com/us/podcast/od-podcast/id1755451863
Spotify https://open.spotify.com/show/40RBAZrUAMvv7tA467Fhm3?si=eF5YX8qxS42jQ2fkMWUiGg
Twitch https://m.twitch.tv/phitpharmacist/home
In celebration of World Pharmacy Technician Day 2025, host Mike Johnston, CPhT-Adv, delivers a powerful solo episode that gets to the heart of what it means to be a pharmacy technician today.
In this special release of CPhT Connect, Mike shares a message of pride, professionalism, and purpose for every technician who has ever been told they are "just a tech." He explores how language shapes identity, why invisible work deserves recognition, and how pharmacy technicians can confidently stand in their worth and advocate for their role in patient care.
Listeners will hear about:
- The impact of words and why "just a tech" diminishes professional value
- How to make invisible work visible and celebrate your daily impact
- Knowing your worth through leadership, advocacy, and accountability
- Communicating clearly and professionally to advocate for yourself
- Redefining growth and advancement in the technician profession
Whether you are just starting your pharmacy career or have decades of experience, this World Pharmacy Technician Day episode will remind you that you are not a background player in healthcare. You are a critical part of the team, and your work makes a difference every single day.
Key Takeaway: "Being more than just a tech isn't about working harder; it's about standing taller." Visit www.rxtechday.org to celebrate and learn more about this day.
In this episode of CPhT Connect, host Mike Johnston sits down with Alexander Carter, BCSCPT, CPhT, an Implementation Specialist at Pharmacy Stars, to explore how a career built on curiosity, persistence, and continual growth can open unexpected doors.
From his start as an “accidental technician” to leading compliance implementations for hospitals across the U.S. and Canada, Alex shares how each career step, from sterile compounding and home infusion to automation and software, was driven by taking initiative and saying “yes” to opportunities before it felt comfortable.
He opens up about:
- Moving from hospital sterile compounding to home infusion and eventually into leadership and technology roles.
- How perseverance, communication, and knowing your value can shape career advancement.
- His work with the Indiana Pharmacy Association Technician Council aims to elevate the voices and engagement of technicians statewide.
- The evolution of compounding compliance technology and how tools like Compounding360 simplify documentation, training, and USP compliance across multi-site systems.
- Why “taking chances” and building genuine professional connections, especially through platforms like LinkedIn, can change the trajectory of your career.
Alex’s story is a testament to the power of stepping out of your comfort zone and shaping your own professional path. Whether you’re just starting your pharmacy journey or looking to specialize, this episode will inspire you to take that next leap forward.
LinkedIn: Alexander Carter, BCSCPT, CPhT Organization: Pharmacy Stars – Compounding360
In this episode of CPhT Connect, host Mike Johnston welcomes Carrie Stephens, Advanced Certified Pharmacy Technician and co-owner of Hoagland Pharmacy, to share her remarkable journey from “Street Tech” to pharmacy owner. Carrie discusses the transition from employee to co-owner—leading a team of 70 across retail and long-term care—and how she and her partners explored ownership models, built trust with their staff, and balanced patient-first care with sustainable business operations.
She opens up about the challenges of shifting perspective from technician to owner, the importance of accountability, and why financial realities matter just as much as patient care. Carrie also highlights her commitment to expanding technician roles, from encouraging vaccine certification and point-of-care testing to advocating for advanced responsibilities in community health.
Listeners will gain valuable insights into networking, professional growth, and the power of technicians to shape the future of pharmacy. Carrie’s message is clear: pharmacy technicians are not “just techs”—they are vital leaders and advocates in patient care and the profession.
In this episode of CPhT Connect, hosts Mike Johnston and Ashleigh Smith sit down with Courtney Miller, the powerhouse founder of Pharm Techs Only, to explore her remarkable 30-year journey in the pharmacy field. From her start at CVS in 1997 to roles in long-term care and even providing care within the complex environment of Rikers Island, Courtney shares the highs, lows, and hard lessons learned throughout her career.
She opens up about the unique challenges of working in a correctional facility—navigating intense security protocols and serving a highly diverse patient population—and how those experiences shaped her drive to create Pharm Techs Only, a global platform designed specifically for pharmacy technicians seeking jobs, resources, and community.
This episode dives into the ongoing fight for better pay, recognition, and support for pharmacy technicians—and how Courtney is leading the charge with passion and purpose.
Welcome to a new episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they explore the intersection of pharmacy and wellness with special guest Ranisha Mangle, CPhT.
With over 20 years of experience and a degree in nutrition and wellness, Ranisha shares her inspiring journey from retail pharmacy to becoming a health educator and advocate for holistic care. In this episode, she dives into the benefits of vitamin D, the emerging “food as medicine” movement, and the role pharmacy technicians can play in promoting whole-person health.
Ranisha also shares insights from her work with alternative and integrative medicine—especially in supporting elderly patients and those managing diabetes—and offers practical tips for embracing a more holistic lifestyle.
Don’t miss this thoughtful and energizing conversation about how pharmacy technicians can expand their impact through nutrition, mindset, and patient education. Facebook : Ranisha Venise TikTok-MsNutriwellness Instagram :Skinnivee Website: maingoalnutrition.com Email:rm@maingoalnutrition.com
Welcome to a new episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they welcome back Kevin Judeich, Licensing and Accreditation Specialist at Curexa Pharmacy, for an engaging conversation about career growth, specialization, and making an impact in pharmacy.
In this episode, Kevin shares how his role has evolved—from a generalist technician to a regulatory specialist working with telemedicine providers and veterinary practices in a compounding and fulfillment setting. He breaks down what it means to become a “T-shaped employee,” emphasizing the value of broad foundational knowledge paired with deep expertise in one area.
Listeners will gain insight into how to build a career with purpose, take initiative, and align their work with long-term professional goals. The episode also includes a fun game between Kevin, Mike, and Ashleigh that you won’t want to miss!
Don’t miss this inspiring and insightful episode that’s all about leveling up, specializing, and leading with intention in your pharmacy career. 💬 If you enjoy Kevin’s insights, don’t miss his first appearance in Episode 49—go check it out!
Welcome to a dynamic new episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnstonand Ashleigh Smith as they sit down with pharmacy powerhouse Margon Dillard, a seasoned technician whose passion for people and innovation is redefining what it means to work in pharmacy.
In this episode, Margon shares her inspiring career journey—from pharmacy school to roles in retail, 503B compounding, hospital pharmacy, purchasing, management, pharma sales, and more. She shines a light on the critical and often overlooked world of pharmacy purchasing, where she managed over 60% of a hospital’s budget, underscoring the influence and responsibility technicians can have.
Margon also introduces PharmFest, her exciting new event series designed to bring pharmacy and pharmaceutical professionals together through community, peer learning, and non-traditional education—all in fun, engaging environments. The first event was held at Dave & Buster’s, and the next one is set for October 24 in Houston.
Don’t miss this episode packed with career insight, innovation, and inspiration for pharmacy technicians ready to expand their impact and embrace new possibilities in the profession! Registration for PharmFest: https://www.pharmfest.com/pre-register Special discount code for podcast listeners NPTA30 https://www.linkedin.com/company/pharmfest/ https://www.instagram.com/pharmfest/ https://www.facebook.com/profile.php?id=61558663175188
Welcome back to CPhT Connect, the podcast for Pharmacy Technicians! We’re continuing our Season 7 kickoff with Part 2 of our powerful leadership conversation featuring Kelley Babcock and Terri Norvell—two dynamic leadership development coaches passionate about empowering pharmacy technicians.
In Part 1, Kelley and Terri joined hosts Mike Johnston and Ashleigh Smith to introduce their Leadership Growth Formula and explore how leadership begins with mindset and behavior—not just titles. They encouraged techs to lead from where they are and to step confidently into their potential.
In Part 2, the conversation delves even deeper. Mike shares his personal journey starting NPTA at age 20 and why he believes pharmacy technicians need a stronger voice in the profession. Kelley and Terri emphasize key leadership essentials like emotional intelligence, authenticity, managing up, and learning from mistakes. They also reinforce that leadership is a learnable skill and challenge techs to align their values with their actions and continually add value to their teams and workplaces.
Whether you're leading already or just getting started, this episode will leave you energized and equipped to grow in your role.
Welcome to the Season 7 premiere of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they kick off a brand-new season with an empowering conversation on leadership in pharmacy.
In this episode, leadership development coaches Kelley Babcock and Terri Norvell share the Leadership Growth Formula, a transformative approach to developing leadership skills and confidence—no matter your title. With deep roots in both corporate and independent pharmacy, Kelley and Terri offer powerful insights into what it means to lead, how to align your values with your work, and how pharmacy technicians can embrace leadership roles from where they are today.
The conversation also explores the evolving landscape of independent pharmacy, the importance of strong partnerships, and the real-world application of leadership principles in pharmacy settings.
Don’t miss this inspiring start to Season 7—filled with actionable advice, thoughtful reflection, and the motivation you need to level up your leadership journey in pharmacy.
Welcome to a milestone episode of CPhT Connect, the podcast for Pharmacy Technicians! For this special 100th episode, Ashleigh Smith interviews the NPTA creative team and Mike Johnston to reflect on the podcast’s incredible journey and celebrate how far it's come.
In this episode, Mike Johnston and Peter Fazon, Creative Director for NPTA, dive into the early days of CPhT Connect—how the idea started, the challenges they faced, and the vision behind it. Then, the spotlight turns to the creative team: Amber Taylor, Events and Marketing Design Lead; Precious Fazon, Social Media and Communications Lead; and Mariana Ruiz, Digital Media Lead. They share their roles in building and producing the show, along with fun behind-the-scenes stories that listeners won’t want to miss.
The episode wraps up with Mike and Ashleigh offering a look into the future of the podcast—what exciting spin-offs are coming, and how CPhT Connect will continue to grow, inspire, and support pharmacy technicians around the world.
Tune in for this fun, reflective, and inspiring celebration of 100 episodes and the community that made it all possible!
Welcome to an insightful episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they dive into the topic of career advancement and professional growth for pharmacy technicians.
In this episode, Mike and Ashleigh explore key strategies and frameworks to help technicians take control of their careers, including the Career Vision Framework, Career Compass, SMART Goals, IKIGAI, and the Career Lattice. They discuss how aligning your career with your values, interests, and strengths can lead to a more fulfilling and impactful professional journey.
Listeners will gain practical tips on exploring new roles, building supportive networks, creating personalized career maps, and staying curious and adaptable. Whether you're just starting out or looking to level up, this episode offers tools and encouragement to help you thrive in the evolving pharmacy field.
Don’t miss this empowering conversation packed with motivation, guidance, and real-world advice. Tune in now to take the next step toward the pharmacy career you’ve always envisioned!
Welcome to a gripping episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they uncover the shocking case of Kim Thien Le, a pharmacy technician who successfully impersonated a licensed pharmacist for over 11 years at Walgreens.
In this episode, Mike and Ashleigh break down how Le managed to fill over 745,000 prescriptions—including controlled substances—before being exposed in a routine California State Pharmacy Board audit. Walgreens faced intense scrutiny and ultimately settled with California authorities for $7.5 million, raising serious concerns about oversight and accountability in the pharmacy industry.
Listeners will gain insight into the vulnerabilities in pharmacy regulation, the implications for technician roles, and the ongoing debate about expanding responsibilities with proper training and safeguards.
Don’t miss this eye-opening discussion on one of the most infamous cases of pharmacy fraud. Tune in now to explore what went wrong, how it could have been prevented, and what it means for the future of pharmacy technicians!
Welcome to an inspiring episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they sit down with Lindsey Storm, a seasoned pharmacy technician with 17 years of experience, including 13 at Vanderbilt Medical Center.
In this episode, Lindsey shares her unique career journey, from studying pre-law to discovering her passion for pharmacy. What started as a job quickly became a career fueled by her curiosity and drive to grow. Now, she leads Vanderbilt's workforce-based Pharmacy Technician Training Program, which transitioned from a tuition-based model to a workforce development approach, offering 14-week training with guaranteed job placement.
Listeners will gain insight into the importance of stepping outside their comfort zones, taking initiative in their careers, and embracing new opportunities. Lindsey also discusses her side business, Forged by Storm, where she channels her creativity into laser engraving.
Don’t miss this episode filled with career wisdom, motivation, and practical advice for pharmacy technicians. Tune in now to learn how to take control of your professional growth and explore exciting new paths in pharmacy!
Welcome to another inspiring episode of CPhT Connect, the podcast for Pharmacy Technicians! Join host Mike Johnston as he sits down with Robyn, a dedicated pharmacy technician and educator, to discuss her unique career journey—from working in both independent and chain pharmacies to becoming an instructor shaping the next generation of pharmacy professionals.
In this episode, Robyn shares the stark differences between independent and large-chain pharmacy settings, emphasizing the importance of patient care over transactional interactions. She highlights the challenges of working in a small pharmacy, such as building a patient base without the marketing power of national brands, as well as the benefits of working in a larger chain with an interconnected system. Transitioning between these environments presented obstacles, particularly in inventory management and adapting to a fast-paced, high-volume workflow.
Robyn’s passion for education led her to pursue a master’s degree in medical education, bridging the gap between healthcare and teaching. Now an adjunct instructor at Miami Dade College and a full-time middle school science teacher, she discusses the rewards and challenges of teaching both young students and aspiring pharmacy technicians. She shares how her background in pharmacy informs her teaching and how she strives to instill a lifelong love of learning in her students.
Listeners will gain valuable insights into career advancement, resilience, and the impact of continuing education in the pharmacy profession. Robyn’s story exemplifies the importance of taking initiative, embracing challenges, and continually growing—whether as a technician, an educator, or a lifelong learner.
Don’t miss this engaging episode filled with real-world experiences and career advice. Tune in now to hear Robyn’s inspiring journey and learn how you can take your pharmacy career to the next level. https://www.linkedin.com/in/robyn-dudley-m-s-b-s-cpht-rpht-903b7180/
Welcome to a special episode of CPhT Connect, celebrating the 26th anniversary of the National Pharmacy Technician Association (NPTA)! Join co-hosts Mike Johnston and Ashleigh Smith as they take a deep dive into the origins and evolution of NPTA.
In this episode, Mike steps into the guest seat as Ashleigh interviews him about the journey that led to the creation of NPTA. He shares how the idea first emerged from a pharmacy calculations seminar he hosted, where he saw a clear need for a dedicated voice for pharmacy technicians facing certification challenges. From overcoming early skepticism and industry competition to hosting NPTA’s first conference in 2000—attended by over 500 technicians—Mike reflects on the pivotal moments that shaped the association.
Listeners will hear fascinating behind-the-scenes stories, including a high-stakes negotiation with Walmart to develop a technician training program, securing book rights, and fulfilling an unexpected order for thousands of VHS tapes. Through it all, NPTA’s mission has remained unwavering: to educate, advocate, and support pharmacy technicians in their careers.
This anniversary episode is packed with leadership insights, industry history, and inspiring lessons on perseverance and action. Don’t miss this candid conversation about the impact of NPTA over the past 26 years and the ongoing efforts to elevate the pharmacy technician profession. Tune in now, and join us in celebrating this milestone!
Welcome to an inspiring episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they sit down with Chance O'Neal, a certified pharmacy technician, to discuss his remarkable journey from a career in graphic design to the pharmacy profession during the COVID-19 pandemic.
In this episode, Chance shares how he transitioned into the field of pharmacy, starting with a role at a long-term care pharmacy call center before ultimately finding his passion at an independent pharmacy. He discusses the rewarding aspects of patient interaction in community pharmacy and the lessons he's learned about persistence and resiliency. Despite the challenges of remote work and adjusting to a new industry, Chance has remained focused on personal growth and is actively pursuing further education while continuing to work as a technician.
Listeners will gain valuable insights from Chance’s story about the power of embracing change, overcoming fears, and pursuing their dreams. He emphasizes the importance of continuous improvement in the pharmacy profession and encourages others to step outside their comfort zones to achieve their goals.
Don’t miss this uplifting episode filled with practical advice, personal anecdotes, and inspiration for anyone looking to navigate career changes or grow in their current role. Tune in now to hear Chance’s journey firsthand, and stay connected for more stories of resilience and success in the pharmacy community!
Welcome to an insightful episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they engage in a compelling discussion with Dr. Benjamin Jolley about the complexities of Pharmacy Benefit Managers (PBMs) and their impact on independent pharmacies.
In this episode, Dr. Jolley defends the existence of PBMs in managing insurance payments but critiques the inherent conflicts of interest when PBMs also operate as pharmacies. He explains how this dual role can lead to unethical practices, such as steering patients toward their affiliated pharmacies and imposing burdensome audits predominantly on independent pharmacies. Notably, Dr. Jolley references a revealing audit by the Mississippi Board of Pharmacy, which found that most OptumRx audits targeted independents, raising questions about fairness and transparency.
Listeners will gain insight into the historical context of PBMs, the complexities of pharmacy pricing, and legislative efforts like the Patients Before Monopolies Act to address these issues. Dr. Jolley also highlights the importance of community engagement in advocating for fairer practices in the pharmacy industry.
Don’t miss this enlightening episode filled with expert analysis, real-world examples, and actionable insights. Tune in now to learn more about the evolving landscape of pharmacy benefits and the crucial steps needed to support independent pharmacies. Connect with Dr. Jolley on LinkedIn and Substack for more thought-provoking content, and stay tuned for upcoming episodes that explore the diverse challenges and opportunities in the pharmacy profession.
Welcome to a year-end special of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they conclude the countdown of the Top 10 Pharmacy Stories of 2024, diving into the biggest headlines and their implications for the industry.
#5 Compounding Pharmacy Lawsuits Over GLP-1 Medications Amid GLP-1 shortages, compounding pharmacies stepped in with affordable alternatives, sparking patent lawsuits from major manufacturers. The FDA’s shifting stance left patients and pharmacies caught in the chaos.
#4 Independent Pharmacy Closures With five independent pharmacies closing daily, pharmacy deserts are on the rise. Industry insiders cite low PBM reimbursements and insurance challenges as key factors behind the closures.
#3 Record-High Drug Shortages From ADHD medications to chemotherapy drugs, 2024 saw 323 active drug shortages, driven by supply chain disruptions, increased demand, and manufacturing issues.
#2 Chain Pharmacy Closures Major chains, including CVS, Walgreens, and Rite Aid, collectively closed thousands of stores, intensifying access challenges for communities nationwide.
#1 PBM Scrutiny Intensifies The FTC launched investigations into major PBMs over anti-competitive practices, shining a light on the “pharmacy middlemen” and their role in rising prescription costs.
Welcome to a special episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they kick off part one of the Top 10 Pharmacy Stories of 2024. This engaging episode explores the major headlines, trends, and controversies shaping the pharmacy world this year.
Top 10 Pharmacy Stories of 2024 (Part 1) 10. Pharmacists Gain Expanded Prescriptive Authority All 50 states and DC now allow pharmacists to prescribe medications such as birth control, smoking cessation aids, and vaccines. The hosts discuss the benefits for patient care and the challenges posed to already overworked pharmacists, especially in retail settings. Concerns about corporate misuse and competition with doctors are also raised.
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Technological Advancements in Pharmacy AI and machine learning are revolutionizing pharmacy roles, with applications in inventory management and error prevention. While some fear job replacement, the hosts highlight AI’s potential to enhance rather than replace pharmacy functions. However, skepticism remains about retail chains prioritizing metrics over practical solutions.
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The GLP-1 Medication Craze Drugs like Ozempic and Wegovy have gained immense popularity, contributing to the first decline in U.S. obesity rates in a decade. The conversation touches on high costs, shortages, and their controversial use as a weight-loss trend.
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Formation of the Pharmacy Guild Shane Jeromsky, Maurice Shaw, and Bled Tenoi lead efforts to unionize retail pharmacies, targeting CVS and Walgreens locations, including CVS’s corporate headquarters. The strategic moves, challenges of location-based petitions, and long-term implications are discussed.
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Chain Pharmacies’ Stock Market Decline and Leadership Changes Both Walgreens and CVS have faced significant stock market losses and CEO turnovers this year. Walgreens’ valuation plummeted from $50 billion to $7.5 billion, while CVS stocks dropped 25% this month. Concerns grow over Walgreens potentially going private under a private equity firm, raising fears of worsened working conditions for employees.
Welcome to this episode of CPhT Connect, the podcast for Pharmacy Technicians! In this inspiring installment, hosts Mike Johnston and Ashleigh Smith sit down with Ariel to discuss her incredible career journey, resilience, and the lessons learned along the way. This episode delves into Ariel’s experiences navigating challenging work environments, feeling "stuck" in her career, and the steps she took to break into her dream role as a 340B audit and compliance analyst. Ariel shares her story of perseverance, describing how she used transferable skills from her pharmacy background to explore adjacent career paths, and how networking and persistence ultimately opened the door to her current position. Listeners will hear Ariel’s powerful message about the importance of mindset and intention, including her mantra to “do it scared,” inspired by a mentor during a particularly difficult period. She emphasizes the value of not comparing one’s journey to others, seeking mentors for guidance, and staying strong in the face of rejection, as well as the importance of recognizing that every step—no matter how small—is progress toward your goals. In addition, Ariel and the hosts discuss common fears pharmacy technicians face when transitioning into new roles, the stigma around "job-hopping," and how Ariel reframed her career changes as part of her learning and growth process. This episode is packed with actionable advice for technicians who may feel stuck or uncertain about their next steps, including the reminder that there are always options and opportunities beyond traditional roles. Don’t miss this uplifting conversation full of wisdom, courage, and real-world insights! Tune in now, and be sure to share your thoughts, feedback, or stories by reaching out to us at podcast@cphtconnect.com.
This week on CPhT Connect, Mike Johnston and Ashleigh Smith chat with six inspiring pharmacy technicians who are also crushing it as entrepreneurs!
As we celebrate Small Business Saturday this year, we dive into the world of side hustles, exploring how these techs manage their time, balance their passions with their careers, and find success outside the pharmacy. You'll be inspired by their stories and get practical tips to turn your own side hustle dreams into reality.
Meet the Featured Pharmacy Technicians:
- Michelle Reeser: Forza Equine, Providing MOBILE instruction to riders in western performance disciplines including Reining and Ranch Riding in the Northern California region. ( Website) ( Instagram ) (Facebook) (LinkedIn)
- Autumn Jackson: Auburn Autumn Boutique, an online boutique store for trendy sublimated items. ( Website) ( Instagram )(Facebook)(TikTok)(Links))
- Kranay Jones: Kranay LLC, dynamic company dedicated to empowering young, career-oriented women with a flair for fashion through innovative digital products and engaging content creation. . ( Website) ( Instagram ) (TikTok)
- Amantha Bagdon: RxPost, Inventory sharing platform for independent pharmacies. (Website) (Amantha's LinkedIn )(Company LinkedIn) (Facebook) (Instagram)
- Denetra Wiggins: Lady Dee's Shoppe and Doggy Daycare, offering a variety of products and services. ( Website) (Instagram)(Facebook)
- Bettina Slaughter: Be Delicious Sweets, specializing in boozy treats. ( Website) ( Instagram ) (LinkedIn )
Don't miss this episode for:
- Inspiration to pursue your own side hustle
- Tips for managing time and balancing work and passion projects
- Insights into the diverse entrepreneurial journeys of pharmacy technicians
Timestamps:
- Michelle Reeser:
- Introduction & Services/Products: 01:46
- Inspiration behind business: 14:34
- Balance work & business: 26:56
- Pharmacy Skills: 32:38
- Biggest Challenge: 45:06
- Advice to other techs: 55:20
- Small Business Saturday: 1:04:22
- Support & Links: 1:11:20
- Autumn Jackson:
- Introduction & Services/Products: 04:07
- Inspiration behind business: 16:12
- Balance work & business: 29:08
- Pharmacy Skills: 34:21
- Biggest Challenge: 47:24
- Advice to other techs: 56:22
- Small Business Saturday: 1:05:28
- Support & Links: 1:13:17
- Kranay Jones:
- Introduction & Services/Products: 05:44
- Inspiration behind business: 17:44
- Balance work & business: 29:37
- Pharmacy Skills: 35:54
- Biggest Challenge: 48:07
- Advice to other techs: 56:52
- Small Business Saturday: 1:05:56
- Support & Links: 1:13:35
- Amantha Bagdon:
- Introduction & Services/Products: 06:22
- Inspiration behind business: 19:09
- Balance work & business: 30:02
- Pharmacy Skills: 31:26
- Biggest Challenge: 48:52
- Advice to other techs: 58:43
- Small Business Saturday: 1:06:39
- Support & Links: 1:14:13
- Denetra Wiggins:
- Introduction & Services/Products: 07:52
- Inspiration behind business: 20:47
- Balance work & business: 23:52
- Pharmacy Skills: 36:40
- Biggest Challenge: 50:49
- Advice to other techs: 52:59
- Small Business Saturday: 1:07:57
- Support & Links: 1:10:18
- Bettina Slaughter:
- Introduction & Services/Products: 10:32
- Inspiration behind business: 11:35
- Balance work & business: 25:52
- Pharmacy Skills: 39:31
- Biggest Challenge: 43:00
- Advice to other techs: 1:01:15
- Small Business Saturday: 1:02:50
- Support & Links: 1:16:11
Tune in and get ready to be empowered!
Conference Highlights: Empowering Pharmacy Technicians to Level Up
Join hosts Mike Johnston and Ashleigh Smith as they recap the incredible sessions from a recent pharmacy conference, highlighting how pharmacy technicians can elevate their skills and impact.
The conference featured engaging sessions like Dr. Timothy Anks’s exploration of AI’s role in pharmacy, balancing its opportunities and challenges, and Nicole Barnes’s insights into pharmacy informatics and its potential to drive better patient care. Dr. Marissa Mauricio broke down GLP-1 therapies, while Dr. Amanda Demarzo tackled the challenges of medication access. Ariel Lewis shared efficiency tips, emphasizing SMART goals and their role in career success.
Dr. Jarika Dodd’s session on mentorship and coaching explored how these relationships shape career growth, while Dr. Jordan highlighted the importance of patient-centered care. The conference wrapped up with Mike Johnston presenting his Career Catalyst Framework, offering actionable steps to advocate for yourself and level up in your career.
Packed with inspiration, practical advice, and tools for career growth, this episode is a must-listen for pharmacy professionals. Tune in now and visit cpht.org/levelup to learn more!
Welcome to a special Halloween episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they explore the eerie and fascinating intersections of pharmacy history and the supernatural. This spooky episode dives into haunted pharmacy tales, from Dr. Duke's unsettling lab experiences to ghostly pharmacists said to linger in old apothecaries around the world.
Listeners can enjoy a lighthearted “Witch’s Brew or Real Med Review” game, where Mike and Ashleigh test their knowledge of strange medicinal ingredients, including beaver castoreum, sulfuric acid’s precursor, and the mythical mandrake root. Each round keeps you guessing: are these bizarre ingredients real historical medicines or just folklore?
In addition, community stories bring even more Halloween chills. Hear accounts of mysterious incidents in pharmacies, like bats appearing on pharmacy counters, spooky film archives in dark basements, and encounters with a helpful ghost named “Jerry the Tech” who makes his presence known in the IV room. This episode promises a thrilling mix of humor, history, and listener stories that will keep you entertained from start to finish.
Don’t miss this Halloween special packed with fun, frights, and fascinating pharmacy history! Tune in now, and be sure to let us know if you'd like to see more themed episodes in the future.
Welcome to this episode of CPhT Connect, the podcast for pharmacy technicians! Join hosts Mike Johnston and Ashleigh Smith as they engage in a captivating conversation with Jordan Hudson, a certified pharmacy technician and advocate. Jordan shares her inspiring journey from her beginnings as a retail pharmacy technician to achieving a legislative milestone in New Hampshire, where she successfully championed the inclusion of a pharmacy technician representative on the State Board of Pharmacy.
In this episode, Jordan reflects on the challenges pharmacy technicians face, including the perception of being “just a tech,” and how this motivated her to take action. She recounts how she initiated the process, reached out to her state senator, and ultimately succeeded in getting legislation passed to provide pharmacy technicians with a voice in shaping the regulations that affect their profession.
Jordan also highlights the support she received from colleagues, her passion for making a difference, and the inspiration she drew from seeing another technician in Tennessee serve on the state’s Board of Pharmacy. Her perseverance, even when faced with setbacks, is a testament to her resilience and determination.
Listen in as Jordan discusses the significance of advocating for yourself, pushing beyond your comfort zone, and the importance of representation for pharmacy technicians in decision-making roles. Gain insights from her experience and learn how you, too, can take steps toward creating change in your own state. Don't miss this empowering episode that showcases the impact one person can make in the world of pharmacy. Tune in now to be inspired by Jordan's journey and discover how you can be a catalyst for change in your profession!
Welcome to the latest episode of CPhT Connect, the Podcast for Pharmacy Technicians! Join our host, Mike Johnston, as he engages in an enlightening conversation with Crystal, a dedicated member of Futuro Health. Crystal shares her inspiring journey from her start as a pharmacy cashier to her impactful role in empowering the next generation of healthcare workers.
Explore Crystal’s story as she describes her passion for helping individuals break into the healthcare field through Futuro Health's unique nonprofit model. Founded in 2020 in response to the healthcare worker shortage exacerbated by the COVID-19 pandemic, Futuro Health aims to provide accessible education and training to aspiring allied health professionals, referred to as "scholars."
Gain valuable insights into the transformative power of education and the importance of support as Crystal discusses her hands-on approach in guiding scholars through their training programs. She emphasizes the significance of mentorship and accountability, sharing her experiences of cheering on scholars as they work towards their career goals in roles like medical assisting and pharmacy tech.
Don't miss this inspiring episode, filled with wisdom and practical advice for pharmacy professionals seeking to advance their careers. Tune in now to uncover Crystal's extraordinary journey and discover how you can harness your potential in the dynamic landscape of pharmacy.
In this inspiring episode, Mike Johnston interviews Shaun Noorian, a pioneering figure in the world of compounding pharmacies and the visionary behind Empower Pharmacy. Shaun shares his unique career journey, from his roots as a pharmacy technician to leading one of the largest compounding pharmacies in the U.S. Throughout the conversation, Shaun discusses the growth of Empower Pharmacy, scaling challenges, and their unwavering commitment to providing personalized, high-quality medications to patients across the country.
At the heart of Empower Pharmacy's success are its core values: people, quality, service, and innovation. Shaun reflects on how critical the company’s people have been to its growth, especially long-serving pharmacy technicians who have advanced within the organization. He emphasizes the importance of finding amazing people and creating systems that allow everyone to grow together. In a standout moment, Shaun acknowledges that Empower wouldn’t exist without its dedicated pharmacists and technicians, many of whom have been there since the beginning, evolving from entry-level positions to key leadership roles in IT and manufacturing.
Shaun also dives into some of the most important decisions he’s made in building Empower Pharmacy and shares advice for listeners who may be struggling in organizations that fail to nurture their talents. He encourages technicians to take proactive steps in creating solutions to improve patient experiences and, if necessary, to seek out companies that genuinely value innovation and service. https://www.empowerpharmacy.com/ https://www.linkedin.com/company/empower-pharmacy/ https://www.linkedin.com/in/shaun-noorian/
In this episode of CPhT Connect, Mike Johnston interviews Krystal Green, a seasoned pharmacy technician educator who shares her journey and insights on the profession. Krystal describes how her introverted personality contrasts with her dynamic teaching style, where she feels a switch flips, allowing her to passionately convey the importance of patient-centered care to her students. She highlights the joy of watching her students succeed, whether in passing certification exams or advancing in their careers, and emphasizes the importance of building strong relationships with them. Krystal also shares the challenges of being an educator, such as when students struggle in silence and don’t reach out for help, making it difficult to provide the support they need.
Krystal reflects on how she draws from her personal experiences to offer students life advice beyond just pharmacy skills, stressing the importance of self-awareness, self-care, and understanding one’s strengths. She encourages technicians to use their voice, contribute to their workplace, and continue educating themselves to take on new roles. Throughout the interview, Krystal's deep commitment to her students' personal and professional growth shines, and she offers inspiring advice for technicians who may feel stuck or burned out in their careers.
Mike wraps up the episode expressing admiration for Krystal's impactful work, leaving listeners with a message of empowerment and the reminder that pharmacy technicians play a vital role in healthcare.
Welcome to this insightful episode of CPhT Connect, the Podcast for Pharmacy Technicians! Join our host, Mike Johnston, as he sits down with Ashleigh Smith, Director of Continuing Education at NPTA, for a candid conversation about her career journey and the importance of self-initiative in professional growth.
In this episode, Ashleigh shares the memorable story of her interview with Mike, where unconventional questions revealed her personality and passion for project management. She reflects on the moment that impressed Mike the most—her pursuit of Google's free project management certificate—a testament to her resourcefulness and initiative in contrast to candidates with more expensive certifications. Mike underscores the value of self-motivation and how it set Ashleigh apart.
Delve into Ashleigh's current role managing continuing education programs, accrediting events, and keeping spirits high as NPTA’s unofficial “corporate vibe manager.” Ashleigh also sheds light on the untapped opportunities available for pharmacy technicians, encouraging them to remain intentional in their career pursuits. She emphasizes that pharmacy technicians are “the table” in their field and advises them to embrace their value while overcoming burnout.
Don’t miss Ashleigh’s valuable insights on navigating the pharmacy landscape, staying focused, and being honest with yourself about your goals. Tune in for a conversation filled with practical advice, inspiration, and encouragement for pharmacy technicians looking to advance in their careers.
Welcome to the 81st episode of CPhT Connect, the Podcast for Pharmacy Technicians! Join our host, Mike Johnston, as he engages in an enlightening conversation with Julio Isaac Rodriguez, a seasoned pharmacy technician originally from Puerto Rico. Julio's journey began in 2008 with Walgreens, where his curiosity about pharmacy grew. Despite having a degree in history and languages, he pursued pharmacy, eventually obtaining his PTCB certification and later, advanced certifications. Explore Julio's inspiring narrative of resilience and growth as he recounts his diverse experiences in the pharmacy world, from working in community pharmacies and hospitals to specialized centers such as Memorial Sloan Kettering Cancer Center. Gain invaluable insights into the importance of continuous learning, listening, and adapting, especially for those with language barriers. Julio emphasizes the value of certifications and staying competitive in the job market, not by competing with others but by striving to be better every day. Discover the profound impact of Julio's proactive approach to career development and his relentless pursuit of growth. Don't miss out on this insightful episode filled with wisdom, encouragement, and practical guidance for navigating the dynamic landscape of pharmacy. Tune in now to uncover Julio's extraordinary journey and glean inspiration for your own professional endeavors.
In this episode of CPHT Connect, Mike Johnston welcomes Danielle Belton, CPhT, a pharmacy technician with over two decades of experience in diverse healthcare settings. Danielle’s journey spans large hospitals, compounding pharmacies, and sterile IV rooms.
Throughout the episode, Danielle shares valuable insights for technicians seeking to carve their paths. She emphasizes the power of networking with pharmacists and building mentorships to gain knowledge and propel career growth. Recognizing the ever-changing nature of the pharmacy landscape, Danielle underlines the importance of continuous learning to stay abreast of advancements. Listeners will also discover tips for breaking out of comfort zones and embracing new opportunities, even if they initially seem daunting. Danielle acknowledges that introverts can thrive in networking, too, and offers strategies to overcome potential apprehensions.
Whether you’re a recent pharmacy technician graduate or a seasoned professional seeking a switch, Danielle’s inspiring story and practical advice in Episode 80 will equip you to navigate your career journey. Tune in to learn essential skills like patient care, meticulous attention to detail, and aseptic technique – all crucial for success in the field. LinkedIn Profile: https://www.linkedin.com/in/danielle-belton-it-data-analyst-cpht-notary-07b56588/ Company: https://www.empowerpharmacy.com/
Welcome to Episode 79 of CPhT Connect, the Podcast for Pharmacy Technicians! Join host Mike Johnston as he engages in an inspiring conversation with Josie Quick, an inventory specialist and senior pharmacy technician at Sanford Health in Fargo, North Dakota. Josie shares her incredible journey into the pharmacy world, from starting as a pharmacy clerk recruited by a pharmacist impressed by her attention to detail to her current role overseeing inventory for both hospital and retail pharmacies. Explore the unique challenges and rewards of pharmacy practice in rural areas with Josie, including navigating staffing shortages and advocating for patients' needs. She also shares her passion for fostering children and animals, highlighting the impact of providing loving environments for those in need. Throughout the episode, Josie emphasizes the power of networking in exploring advanced pharmacy roles and seizing opportunities for professional growth. Her story serves as a testament to the diverse pathways available to pharmacy technicians and the transformative impact they can have within the profession. Don't miss this enlightening episode filled with wisdom, encouragement, and practical guidance for navigating the dynamic landscape of pharmacy. Tune in now to uncover Josie Quick's extraordinary journey and glean inspiration for your own professional endeavors.
LinkedIn Profile: www.linkedin.com/in/josie-quick-718708148
In this episode of CPhT Connect, host Mike Johnston interviews Jennifer Petska, CPhT, FAPC, the Chief of Staff and Chief Operations Officer at the Alliance for Pharmacy Compounding. Jennifer shares her unconventional journey into the pharmacy field, which began with a degree in biology and chemistry and led her to a career deeply rooted in the pharmacy compounding community since 1999. Throughout her career, Jennifer has emphasized the importance of networking and building relationships, skills that have allowed her to navigate and influence the evolving compounding industry effectively. Tune in to learn about the significant impact of Jennifer's work in the pharmacy compounding sector and how her dedication to her profession and continuous education has shaped her career. Company Website: https://a4pc.org/
LinkedIn Profile: https://www.linkedin.com/in/jennifer-petska-16257b3
In this episode of CPhT Connect, host Mike Johnston talks with Kris Baron, CPhT-Adv, CSPT, an advanced pharmacy technician at the MD Anderson Cancer Center with over 27 years of experience in both retail and hospital pharmacy settings. Kris shares her unique story of becoming a pharmacy technician by accident and then mastering sterile compounding.
Kris emphasizes the importance of continuous education and encourages pharmacy technicians to seek further training to align with their professional values and aspirations. She offers advice on finding fulfilling work environments and self-empowerment to advance one's career. Join us for this insightful episode filled with practical guidance for pharmacy technicians looking to navigate and thrive in the ever-changing pharmacy landscape!
Linkedin: www.linkedin.com/in/kris-baron-2753a0127
Welcome to episode 76 of CPhT Connect, the Podcast for Pharmacy Technicians! In this episode, we are joined by Jourdan Ortiz, a senior manager at Alto Pharmacy, who shares her inspiring career growth journey in the pharmacy industry. Jourdan's story is a testament to the importance of adaptability, continuous learning, and the strategic use of networking to advance one's career. She urges us to embrace change, focus on personal interests and professional goals, and never give up on our passion for patient care and efficiency. Tune in to gain insights into navigating the different facets of the pharmacy industry and thriving in your evolving roles!
Linkedin: http://linkedin.com/in/jourdan-ortiz-49787557
Welcome to the 75th episode of CPhT Connect, the Podcast for Pharmacy Technicians! Join our host, Mike Johnston, as he delves into a captivating conversation with Dr. Andrea Curry, PhD, MHA, CPhT, a certified pharmacy technician-turned-research leader. Dr. Curry shares her remarkable journey from her humble beginnings as a pharmacy cashier to her current role as the manager of patient-reported outcomes at West Cancer Center and Research Institute.
Explore Dr. Curry's inspiring narrative of determination and growth as she recounts her unexpected trajectory in the pharmacy world, from working behind the counter to pursuing advanced degrees and leading groundbreaking research initiatives. Gain invaluable insights into the power of resilience, networking, and seizing opportunities, as Dr. Curry reflects on her experiences and offers invaluable advice for pharmacy professionals seeking to forge their own path.
Discover the transformative impact of Dr. Curry's work in patient-reported outcomes research and the profound significance of integrating patient perspectives into healthcare practices. Don't miss out on this enlightening episode filled with wisdom, encouragement, and practical guidance for navigating the dynamic landscape of pharmacy. Tune in now to uncover Dr. Curry's extraordinary journey and glean inspiration for your own professional endeavors.
Linkedin: https://www.linkedin.com/in/andrea-curry-phd-mha-cpht/
Website: www.dracwrites.com
Welcome to another inspiring episode of CPhT Connect. In this installment, join your host, Mike Johnston, for an illuminating discussion with Emily, MS, CPhT, a seasoned pharmacy professional with a unique journey in the field. From her beginnings as a compounding technician to her venture into pharmaceutical sales and back again, Emily shares her captivating story of navigating various roles within the pharmacy landscape.
Discover how Emily's initial leap of faith for love led her to unexpected opportunities in pharmacy, culminating in a fulfilling career that blends her passion for sales with her love for compounding. Gain insights into the essential traits for success in sales and business development, as Emily reflects on her experiences and offers valuable advice for aspiring professionals.
Explore the challenges and rewards of charting new territories in pharmacy, as Emily discusses the thrill of creating innovative solutions and overcoming obstacles in her role. Hear firsthand about the power of belief in oneself and the importance of confidence in achieving personal and professional growth.
Don't miss this engaging episode filled with wisdom, inspiration, and practical insights from a pharmacy professional who's not afraid to blaze her own trail. Tune in now to hear Emily's remarkable journey and discover how you too can find success and fulfillment in the ever-evolving world of pharmacy.
Linkedin - Emily Durham, MS, CPhT | LinkedIn Revelation Pharma - Revelation Pharma: Overview | LinkedIn
Welcome to a special episode of CPhT Connect, presented in partnership with Drug Topics. Join your host, Mike Johnston, for an engaging conversation with Christine Cline-Dahlman, an Advanced Certified Pharmacy Technician and President of Pharm Tech Forward. In this insightful episode, Christine shares her incredible journey from an unexpected partnership with pharmacy to her role as a contributor and advocate for the pharmacy community. As a veteran in the field, Christine's wisdom and passion shine as she discusses the exciting and creative opportunities for pharmacy technicians in patient care. Tune in to discover the inspiring story of how Christine's second career in pharmacy became an avenue for growth, learning, and making a meaningful impact.
Links:
https://www.linkedin.com/in/cclinedahlmanpharmacy/
In this episode of CPhT Connect, host Mike Johnston interviews Travis Church, a certified pharmacy technician with over 10 years of experience in the field. Travis shares his unique journey into pharmacy, from an accidental start at Walgreens to his role as an instructor at a vocational school. He also discusses the challenges and successes of setting up a low-cost pharmacy technician program and the valuable insights he gained along the way. Tune in to discover the diverse career opportunities available for pharmacy technicians and gain valuable industry knowledge.
Links:
https://www.linkedin.com/in/travischurch26/
Email: travis.church.cpht@icloud.com
Join host Mike Johnston in this special episode of CPhT Connect as he interviews Stanley Warren, a seasoned certified pharmacy technician and founder of Pharmacy Stan Consulting. Published in partnership with Drug Topics, this episode highlights the work of leading independent community pharmacy technicians. Stan shares valuable insights on reimbursement rates, medication synchronization, and the importance of work-life balance for pharmacy technicians. Don't miss this episode for a deeper understanding of the challenges and opportunities facing pharmacy technicians in the ever-evolving pharmaceutical industry. Links:
https://www.linkedin.com/in/pharmacystan/
https://www.instagram.com/pharmacystan/?hl=en
https://www.pharmacystan.com/
https://twitter.com/pharmacystan
Phone: 305-205-0061 Email: stan@pharmacystan.com
Join us in this episode of CPhT Connect as Mike interviews Devin Wallace, a seasoned pharmacy technician and founder of Wallace Ventures Medical Sales & Consulting. Devin shares his remarkable career journey, from working in various pharmacy settings to establishing his own successful consulting company. He highlights the importance of seizing opportunities and embracing new challenges in the ever-evolving healthcare industry. Devin's expertise in regulatory compliance and product development shines through as he discusses his contributions to the field, including developing innovative solutions for sterile environments and supporting organizations with their compliance needs. Tune in to gain valuable insights on navigating your career as a pharmacy technician, leveraging your skills, and making a meaningful impact in the industry. This episode is packed with practical advice and inspiration for pharmacy professionals seeking to unlock their full potential. Don't miss out on this engaging conversation with Devin Wallace, CPhT, as he shares his wisdom and passion for making a difference in healthcare.
Devin Wallace:
LinkedIn - www.linkedin.com/in/devin-wallace
Email – devin@wallace.ventures
Website – www.kindmop.com
Cell – 970-689-2784
In this special CPhT CONNECT episode in partnership with Drug Topics, host Mike Johnston sits down with Meredith Ayers, an experienced CPhT-Adv, about her journey in the field and the unique role of technicians in independent pharmacies. They discuss the importance of trust and respect in retaining talented technicians, the diverse responsibilities technicians can have within a pharmacy, and the culture at Bremo Pharmacy that fosters a family-like environment. Ayers emphasizes the need for independent pharmacies to diversify their business models beyond prescription filling and highlights the opportunities in cash-based clinical services and medical billing. She encourages technicians to be proactive, seek growth opportunities, and collaborate with pharmacy owners to contribute to the pharmacy’s goals. Overall, this episode provides valuable insights into the evolving role of pharmacy technicians and the challenges and opportunities faced by independent pharmacies.
Join us in this week's CPhT Connect episode, as Mike sits down with Polo Heysquierdo, a seasoned pharmacy technician who shares his personal journey and valuable advice on career planning and pursuing one's passions. Polo, currently the Willow Inpatient Analyst for Spartanburg Regional Healthcare System, emphasizes the importance of having a well-thought-out plan and discovering one's true aspirations. He encourages pharmacy technicians to explore diverse interests and leverage their skills to create a path tailored to their goals. Mike and Polo discuss the significance of being open to new opportunities and continuously learning and growing in the profession. Polo's story serves as an inspiration to listeners, demonstrating how pharmacy technicians can navigate their careers and unlock their full potential. Don't miss this insightful episode filled with practical tips and motivation for your own career journey.
In our newest podcast episode on CPhT Connect, Mike engages in a conversation with Hunter Hill, a certified pharmacy technician working as the Supervisor for Compliance, Quality, and Safety at the University of Arkansas Medical Sciences. As they dive into Hunter’s journey, they discuss the creation of his role from scratch, the challenges he encountered, and the skills required for success. With genuine insights and practical advice, Hunter emphasizes the importance of continuous learning, open-mindedness, and effective communication when working alongside doctors and other healthcare professionals. This episode offers an inspiring narrative that resonates with pharmacy technicians seeking growth opportunities and the chance to make a difference in their field.
In this week's episode of CPhT Connect, Mike speaks with Beth Shelton, a certified pharmacy technician, and currently the Customer Engagement Specialist for PharmSaver. With a diverse range of skills and experiences in content management, social media, and customer service, Beth shares her insights on staying current in the pharmacy industry, the importance of networking, and the value of not burning bridges in one’s career. She emphasizes the power of being open-minded, flexible, and adaptable in navigating professional opportunities and challenges. Beth’s story serves as an inspiration for pharmacy technician listeners who are interested in exploring similar roles and finding success in their careers.
Join us for another inspiring and informative episode on CPhT Connect. In this week's episode, Mike sits down with Rafael Roman, a seasoned pharmacy technician with a wealth of experience and a passion for mentorship and career advancement. Rafael shares his journey, from starting as a pharmacy technician at Eckerds Pharmacy to becoming the Training Coordinator of the Technical Operations EPIC Implementation Team at Memorial Sloan Kettering Cancer Center. He discusses the importance of mentorship, the skills required for success in his role, and his long-term goal of bridging the gap between pharmacy technicians and pharmacists. If you’re a technician seeking motivation and guidance for your career, this episode is a must-listen.
In this week’s episode on CPhT Connect, Mike interviews Laura Burress about her journey as a Certified Compounding Technician at Carolina Compounding & Nutritional Pharmacy. Laura discusses her experience in the field, the importance of attention to detail and following procedures in compounding modifications, the software program used in their pharmacy, and how they stay up to date with advancements in the field. She also shares her aspirations for the future and offers advice for those interested in pursuing a similar career path. This episode provides valuable insights into the world of compounding pharmacy and offers inspiration for listeners considering a career in this field.
Join us for this inspiring episode of our CPhT Connect Podcast, where we dive into the world of pharmacy technicians with the experienced and passionate Jeremy Cates. As an independent pharmacy technician, Jeremy shares his firsthand knowledge of the rewards and challenges of the role. He highlights the significance of patient outcomes and the joy of hearing success stories. Jeremy also sheds light on the difficulties faced by independent pharmacies in the current landscape, such as declining reimbursements and rising medication prices. He shares valuable advice for technicians, emphasizing the importance of a willingness to learn, consistent dedication, and adaptability in the ever-evolving field. If you’re a pharmacy technician seeking motivation and guidance, this episode is a must-listen as Jeremy’s insights and experiences will inspire you to preserve and find fulfillment in your career.
In this episode of CPhT Connect, join Mike as he engages in an insightful conversation with Briana Wukovich, a versatile pharmacy technician, as she shares her diverse career journey and the valuable lessons she has learned along the way. From transitioning from retail to hospital pharmacy, exploring various roles within a health system, and leveraging networking opportunities, to her passion for neurodiversity and ADHD coaching, Briana’s story is one of adaptability, continuous learning, and pursuing meaningful opportunities. Discover the power of curiosity, the importance of empathy in patient care, and the possibilities that await pharmacy technicians in this engaging episode. Don’t miss out on this inspiring and informative discussion.
In this episode of CPhT Connect, join us as we sit down with Angela Blueitt, a seasoned Certified Pharmacy Technician (CPhT) and Quality Assurance Analyst at Houston Methodist. Angela shares her inspiring journey in the pharmacy field, offering valuable insights into her previous experiences and current role in ensuring quality standards.
Angela takes us behind the scenes of her work at Houston Methodist, shedding light on the intricate world of quality assurance in pharmacy. She discusses the crucial role of a CPhT in maintaining patient safety and satisfaction, highlighting the various challenges encountered in ensuring compliance with industry regulations.
Throughout the conversation, Angela explores the importance of efficient communication and collaboration among pharmacy teams. She dives into the significance of leveraging technology to enhance workflow and optimize operational efficiency. Angela's expertise shines as she shares her experiences with implementing quality assurance initiatives and driving continuous improvement within Houston Methodist's pharmacy operations.
Tune in to this engaging episode of CPhT Connect to gain a deeper understanding of the vital role CPhTs play in quality assurance and discover practical strategies for optimizing pharmacy operations in a dynamic healthcare environment. Whether you're a pharmacy technician or simply interested in the ever-evolving pharmacy landscape, this conversation with Angela Blueitt is sure to leave you informed and inspired.
In this episode of CPhT Connect, Mike speaks with Michael Shanabarger, a certified pharmacy technician advanced, and the pharmacy inventory system administrator at Parkview Health. Michael discusses his journey into pharmacy, his previous work experiences, and his current role in inventory management. Michael delves into the details of the pharmacy inventory management project at Parkview Health and the challenges they have encountered along the way including customizing existing software to work for pharmacy needs. Listeners will gain insight into the complexities of pharmacy inventory management and the importance of centralizing operations.
In this week’s episode of CPhT Connect, Mike interviews HeatherLyn Gray, a certified pharmacy technician with expertise in emergency management and infectious diseases. HeatherLyn recounts how her upbringing in Hawaii helped influence her interest in disaster preparedness. Listeners will learn about her work with the Special Pathogens Response Network, a team that respond to outbreaks of highly infectious diseases such as COVID-19 and Ebola. HeatherLyn also touches upon the challenges of handling radiation events and the importance of collaboration and interconnectedness in emergency response efforts. Aspiring pharmacy technicians will find HeatherLyn’s advice on pursuing a similar career path invaluable – her tip to ask questions and take the initiative. Please listen for an engaging discussion on the crucial role of pharmacy technicians in public health crises and emergency management.
In this episode of CPhT Connect, host Mike Johnston Interviews Chris Lobo, a certified pharmacy technician and pharmacy services manager at Fresenius Kabi USA. Chris shares his journey from starting as a pharmacy technician to becoming a lead trainer and eventually transitioning to a sales and clinical education role. He emphasizes the importance of networking, being strategic, and taking risks in advancing one’s career as a pharmacy technician The episode provides valuable insights for pharmacy technicians looking to make a difference in the industry.
In this episode of CPhT Connect, Mike interviews pharmacy informatics specialist Nichole Barnes about her career journey in pharmacy. Nichole shares her experience of starting as a pharmacy technician and working her way up to a leadership role in pharmacy informatics. She provides insightful advice for listeners interested in pursuing a similar career path, including the importance of asking questions, reading materials that others may overlook, and giving oneself the job title they want. Please listen to this inspiring conversation for practical tips on advancing your pharmacy career.
In this week’s episode on CPhT Connect, we hear from Gerardo Ramirez, a community health worker and pharmacy technician who shares his journey and career path in healthcare. Gerardo discusses his experience working with patients, advocating for their needs, and his role as an instructor in pharmacology. He emphasizes the importance of flexibility, willingness to learn, and staying up-to-date with industry resources to succeed in these roles. Gerardo also shares his long-term goal of becoming a pharmacist and offers advice for listeners interested in pursuing similar career paths.
In this week’s episode of CPhT CONNECT, we speak with Tom Gibson, who leveraged his experience as a pharmacy technician and supervisor to land a dream job. Tom started as a tech at a local drugstore, where a chance encounter with the manager sparked his passion. Soon he was supervising 40+ techs at a hospital, optimizing workflows, and thriving under pressure.
Now a systems analyst, Tom helps implement the technologies streamlining pharmacy technician lives nationwide. Yet, despite his success, Tom’s roots as a tech run deep. He’s here to share the wisdom of a trailblazer who never forgot where he came from.
Whether you seek to lead or innovate, Tom’s story proves the endless possibilities for pharmacy technicians. Listen in for an episode to innovate and inspire as CPhT CONNECT, helps you connect to the future of this fast-growing field.
This week’s CPhT Connect episode features an exclusive interview with Dena Wallace, a CPhT-Adv and Regional Clinical Account Manager extraordinaire. Dena discusses her thrilling career journey from veterinary work to retail pharmacy to her current role with the cutting-edge company EQUASHIELD, which provides next-level automated compounding technology. Dena shares how she skillfully leveraged her valuable experience at every turn to rocket forward in her career. This episode highlights the abundance of exhilarating career paths available to savvy pharmacy technicians looking to blaze their own trail. Make sure to check out this episode!
This week's CPhT Connect podcast featured Matthew Rewald, BS, CPhT, DPLA, Pharmacy Technician Education Coordinator at Mayo Clinic. Matthew shared his journey to his current role, which spanned over 20 years and multiple positions. Like many in the pharmacy field, Matthew started in a community pharmacy and then pursued new opportunities to advance his career. He emphasized continually developing your skills and education to make yourself more marketable for new roles. Matthew's story is an excellent reminder that advancing your career is often an "accidental journey with purpose." Even when the path isn't clear, preparing yourself for new opportunities can lead to exciting places.
Get ready to be inspired by the incredible journey of Bridget Hanna, a certified pharmacy technician who has gone above and beyond to become a pharmacy marketing specialist and owner of Independent Edge Consulting! In this episode, Bridget shares her incredible story of starting as a pharmacy technician and the determination, hard work, and dedication that led her to where she is today.
Bridget discusses the challenges and lessons she learned along the way. She emphasizes the importance of continuous learning, networking, and proactively taking on new responsibilities. Bridget's insights will inspire and motivate technicians looking to expand their roles and take their careers to the next level.
Listeners will be captivated by Bridget's passion for the pharmacy industry and her unwavering commitment to making a difference. So buckle up and get ready to be inspired by Bridget's incredible journey!
Are you interested in a career in the pharmacy industry? Please look no further than this podcast featuring Daniel Kyes, Regional Pharmacy Training and Quality Specialist at New England Life Center. Dan shares his valuable insights on the pharmacy industry in our podcast and offers helpful tips on succeeding. He even gives a glimpse into his journey and his steps to get to where he is now. So, if you're ready to take your pharmacy career to the next level, tune in and let Daniel's wisdom guide you!
In this podcast, Pharmacy Supervisor Yvonne Fairbanks recounts her professional journey in pharmacy. She delves into her previous work experiences that paved the way for her current role while offering insightful guidance for individuals aspiring to pursue a career in pharmacy. Yvonne's candid discussion provides a firsthand glimpse into the industry as she shares her personal stories of triumphs and obstacles encountered throughout her career. This informative conversation with Yvonne is a must-listen for anyone seeking valuable knowledge about the pharmacy industry.
In this podcast, Kevin Judeich, Licensing and Accrediting Specialist for Curexa Pharmacy discusses his career journey in pharmacy. He shares the work experience that enabled him to get to his current role, plus he gives insightful advice to those looking to have a future in pharmacy. This podcast gives listeners an inside look into the industry as Kevin unravels stories of the challenges and successes he faced during the course of his career. Don't miss this informative conversation with Kevin, as it will provide a valuable resource for anyone interested in the pharmacy industry.
In this week's episode, Exploring Career Path Options, Mike sits down with Brittani Stone, a highly experienced certified pharmacy technician. Brittani shares her journey in the pharmaceutical industry, starting as a pharmacy tech and now serving as a Clinical Research Associate at Syneos Health. She provides valuable insights and advice for other pharmacy technicians looking to advance their careers. Don't miss this informative and inspiring conversation with Brittani Stone on CPhT Connect, as she sheds light on the opportunities and challenges in the world of pharmacy and the role of a Clinical Research Associate.
In this week's episode, we sit down with two pharmacy technicians who currently serve on their State Board of Pharmacy. Autumn Hawks from Utah and Kristen Snair from Arizona discuss what their experience has been like serving on the state board of pharmacy as a technician as well as what the process was to get appointed.
When people think about the issues related to pharmacy they inevitably think of the opioid epidemic, as portrayed in the Netflix documentary The Pharmacist and the Hulu series Dopesick.
But sadly, the problems in pharmacy extend much further and have existed far longer.
Corporate chains like CVS, Rite Aid, and Walgreens have taken over community pharmacy, elbowing out patient-focused independent pharmacies, and forcing a retail sales environment. The chains ratcheted up production for pharmacists and pharmacy technicians to a fast-food pace along with adding metrics for upsells and serving times.
We've got a very special episode for you this week...and you can actually earn a free hour of CE from it. This week's episode is a recording from a recent conversation and live CE program we held with Dr. Ally Dering-Anderson all about grassroots advocacy.
This is part two of a discussion with LaQuoia Johnson, PharmD, pharmacy consultant, and life and leadership coach. In this episode, we discuss her five-step framework for inclusive leadership, how to equip and train emerging leaders, and advice on dealing with burnout and toxic work environments.
This is part one of a discussion with LaQuoia Johnson, PharmD, pharmacy consultant and life and leadership coach. In this episode we discuss the importance of diversity, equity and inclusion in the pharmacy and how pharmacy technicians can work to ensure proper behaviors and standards are met in the workplace.
This is part two of a discussion with Matthew Grissinger, Director of Education at the Institute for Safe Medication Practices (ISMP). In this episode, Mike and Matthew discuss the case of RaDonda Vaught and how disrespectful behaviors in the pharmacy can lead to more burnout for pharmacy technicians.
Access the survey here: https://www.pharmacytechnician.org/npta/Safety.asp
ISMP's website 🔗 https://www.ismp.org/
This is part one of a discussion with Matthew Grissinger, Director of Education at the Institute for Safe Medication Practices (ISMP). In this episode, Mike and Matthew cover the partnership between NPTA and ISMP and how a survey collecting data regarding burnout and poor working conditions could help improve patient safety in the pharmacy.
Access the survey here: https://www.pharmacytechnician.org/npta/Safety.asp
ISMP's website 🔗 https://www.ismp.org/
In this episode, Mike sits down with Elizabeth Johnson, LPN, the Chief Executive Officer for MedicoCX as well as the co-founder and the President of the National Association of Medication Access & Patient Advocacy, to discuss the National Association of Medication Access & Patient Advocacy (NAMAPA) and its mission as well as what to expect from this year's Healthcare Advocate Summit.
This episode is from our FIRST LIVE podcast recording during the third day of our Pharmacy Technician Student Summit. In this episode, Mike sits down with Jessica Langley, Executive Director of Education and Advocacy at the National Healthcareer Association, and Jeremy Sasser, Pharmacy Content Strategist at the National Healthcareer Association, to discuss NHA’s national certification exam for pharmacy technicians, advocacy efforts, and how the association provides a multitude of pathways and opportunities for aspiring pharmacy technicians.
In this episode, Mike and Dr. Faast discuss the idea of the 6 pillars of pharmacy profitability. Dr. Faast dives into what each one of the pillars is as well as how anyone in the pharmacy, whether it is a pharmacist or pharmacy technician, can do to succeed and accomplish these 6 pillars. Dr. Faast talks about Pharmacy Badass University.
This week, Mike is joined by Dr. Lisa Faast as they discuss how to be a pharmacy badass. This is part one of the discussion as they cover how Dr. Faast came up with the idea behind her podcast "Becoming a Pharmacy Badass as well as how that idea should be implemented by pharmacists and pharmacy technicians in their day-to-day operations in the pharmacy.
This week, Mike sits down with Jerrica Dodd, PharmD and Executive Editor of PharmaSis. Part 2 covers where to start when figuring out where you want to go in your life and career. Dr. Dodd wants to offer insight on how to prioritize and plan things out in order to reach your future goals while expanding and building your network.
Helpful Links 🔗
Dr. Dodd’s LinkedIn
PharmaSis Instagram
To learn more about PharmaSis Magazine, click here.
Want to be featured in PharmaSis Magazine? Click here.
Dr. Dodd Website
This week, Mike sits down with Jerrica Dodd, PharmD and Executive Editor of PharmaSis. Part 1 covers where to start when figuring out where you want to go in your life and career. Dr. Dodd wants to offer insight on how to prioritize and plan things out in order to reach your future goals, while expanding and building your network.
Helpful Links 🔗
Dr. Dodd’s LinkedIn
PharmaSis Instagram
To learn more about PharmaSis Magazine, click here.
Want to be featured in PharmaSis Magazine? Click here.
Dr. Dodd Website
This week, Mike welcomes Cory Jenks, PharmD, to the show. Cory Jenks is a Pharmacist, an Improv Comedian, and Author of "Permission to Care: Building a Healthcare Culture That Thrives in Chaos". The pair discuss how to improve your adaptability and empathy in the pharmacy and how to humanize healthcare.
To order Cory's book, visit www.coryjenks.com
Connect with Cory:
Cory's LinkedIn
Cory's Instagram
Cory's Twitter
This week, Mike continues his discussion with Bled Tanoe, founder of #PizzaIsNotWorking, covering the movement and why it is important to all continue sounding the alarm on working conditions. Bled and Mike also discuss changes that have already been implemented as well as what changes could be implemented in the future.
The start of CPhT Connect the Podcast for Pharmacy Technicians Season 2 is here!!
This week, Mike welcomes Bled Tanoe, founder of #PizzaIsNotWorking, to the show as they discuss Bled's background in pharmacy and the events that led to her creating the viral hashtag in the hopes of bringing attention to the working conditions and burnout rate in the pharmacy.
This is part two of the Health-System Pharmacy Panel as Mike Johnston, CPhT, sits down with Dr. Amber Lucas of Olathe Medical Center in Kansas and Dr. Noelle Chapman of Advocate Aurora Health in Illinois to discuss the pharmacy technician's future in health-system pharmacy.
This is part one of the Health-System Pharmacy Panel as Mike Johnston, CPhT, sits down with Dr. Amber Lucas of Olathe Medical Center in Kansas and Dr. Noelle Chapman of Advocate Aurora Health in Illinois to discuss the pharmacy technician's future in health-system pharmacy.
This is part two of the Independent Pharmacy Panel as Mike Johnston, CPhT, sits down with Dr. Lisa Schwartz of the NCPA and Dr. Beth Bryan of Surgoinsville Pharmacy in Tennessee to discuss the pharmacy technician's future in independent pharmacy.
This is part one of the Independent Pharmacy Panel as Mike Johnston, CPhT, sits down with Dr. Lisa Schwartz of the NCPA and Dr. Beth Bryan of Surgoinsville Pharmacy in Tennessee to discuss the pharmacy technician's future in independent pharmacy.
This is part two of the Retail Pharmacy Panel as Mike Johnston, CPhT, sits down with Dr. Rob Geddes of Albertsons and Dr. Ryann Abrams of Rite Aid to discuss the pharmacy technician's future in retail pharmacy.
This is part one of the Retail Pharmacy Panel as Mike Johnston, CPhT, sits down with Dr. Rob Geddes of Albertsons and Dr. Ryann Abrams of Rite Aid to discuss the pharmacy technician's future in retail pharmacy.
This week, Mike Johnston sits down with Josh Cano, a certified pharmacy technician and the director of education at NPTA, as they talk about Josh's journey from pharmacy technician to instructor.
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
This week Mike speaks with Erin Michael. Erin is a certified pharmacy technician who has been working in pharmacy for more than 25 years, 23 of which have been in compounding. Erin now works as Director of Member Engagement at PCCA.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
This week's episode features Kim Newlove, a pharmacist who pivoted into a unique career. Host of The Pharmacists Voice Podcast, Kim works to help others find and use their voice.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
This week's episode features Adam Chesler, a pharmacist and the Senior Vice President of Pharmacy Integration at VillageMD as he discusses emerging models for improving patient outcomes while reducing healthcare costs.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
This week's episode features Matthew Grissinger, a pharmacist and Director of Error Programs at ISMP - The Institute for Safe Medication Practices as he discusses what roles pharmacy technicians can take to help prevent medication errors.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
This week's episode features Whitney Jo Hummel, a CPhT Advanced and CSPT, as she discusses how she wants to get rid of the stigma behind working in retail pharmacy.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
This week's episode features Stanley Warren, CEO of Nude Pharma, as he discusses the dark side of big pharma as well as his journey in wanting to bring more transparency to the pharmaceutical industry which in turn would help put patients ahead of profit.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
In this week's episode, Mike sits down with Dr. Jessica Louie, PharmD, APh, BCCCP, as they discuss how to properly assess burnout and thus how to deal with it. Dr. Jessica Louie is the CEO of Clarify Simply Align and is the host of the Burnout Doctor Podcast.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
In this week's episode, Mike sits down with Dr. Jerrica Dodd as they discuss setting yourself apart professionally. Dr. Jerrica Dodd has been in pharmacy for 22 years and is the founder and CEO of Your Pharmacy Advocate. Dr. Dodd prides herself as being a coach to women in pharmacy and is the executive editor of PharmaSis Magazine.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
In this week's episode, Mike speaks with Kevin Mero, CEO of JobRx, as they discuss the outlook of pharmacy technician positions as the days go on when it comes to salary and job security.
Grab your tickets for CPhT LIVE 2021 at https://www.cphtlive.com/
Become an NPTA member or upgrade your current membership at https://www.pharmacytechnician.org/npta/JoinRenew.asp
This episode wraps up the story of Emily Jerry, the 2-year-old who tragically passed as a result of a medication error, as well as discussing what actions were taken to help prevent this event from ever occurring again.
This episode covers the story of Emily Jerry, who tragically passed at the age of 2 as a result of a medication error. The episode contains archived audio from an interview with Kelly Jerry, the mother of Emily Jerry, conducted by Mike Johnston.
Host Mike Johnston, CPhT, sits down and goes over what CPhT Connect The Podcast will be about at its core. Mike explains his background and his motivation for starting this journey.