Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies.
Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization.
Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
LaunchPod Media
Adam and Jeannie
Shep Hyken & C-Suite Radio
Bill Staikos
Ramon Icasiano
Lynn Hunsaker
Drew Neisser
Adrian Swinscoe
Sophie Wade
Adrian Brady-Cesana
Rob Markey, Bain & Company partner and customer experience expert
Rusty Pepper & Dana Small
Ada
Seth Adler
infoedge LLC
Jacob Morgan
Julia Ahlfeldt, Certified Customer Experience Professional
Bernie Borges, V.P. Global Content Marketing at iQor
CSuite Radio
Denyse Drummond-Dunn
ReThink Productivity
Innovation Minds
Gabriel Cohen and Holly Osborne
Process Breakdown Podcast (audio)
Axonify
Kantata
Marcia Zidle
Seth Adler
Tema Frank
MakingChips LLC
Theatro
Uniphore
Khoros
frontlineinnovators
Narrative Science
ADDMORE Services
Talkpush
David Turetsky
Mark S A Smith
Sima Vasa
Liz Stefan - Nifty Learning
HappySignals
Jana Axline
Internal Consulting Group
Walker Information
Sheyaf Hashim
Tyler Wallis
Unomok
Elucidat
Seth Adler
Debbie Fliehman
360insights
C. Lee Smith, Audrey Strong & C-Suite Radio
Jason Bader, Distribution Team
SAS
Jamin Brazil
Betsy Westhafer and Tony Bodoh
disruptioninterruption
Ariana Cofone
Drift
Tom Reed: Lean Enthusiast & President of American Lean
ZS
Shauna Moran
NISC Media
CaaS
Kevin Thiele
Stoke Talent & Listen
Jeff Kahler
Stacy Sherman, DoingCXRight
None
Chris Nichols
Donna Peterson
Allbound
None
33 Sticks
Sullivan & Stanley
Pegasystems
Springworks
Rick Holmes: Strategic Data Expert | CEO of Every Market Media
Institute for Real Growth
AIHR | Academy to Innovate HR
Yanique Grant, Customer Experience Strategist, Entrepreneur
The Source by Hays Talent Solutions
Bob Goodwin (Career Club)
BIZCATALYST 360
Fuel50
Andrea Olson
Chip Griffin
Daniel Burstein
OfficeRnD
Built In
Kevin Anselmo
Todd Schnick, Joe Lavelle
Chad Burmeister
Beamery
Tim Hamilton
Polyglot Group
WeCruitr.io
Birdview