The Surveyor Hub Podcast: Recent Episodes
Marion Ellis FRICS CCXP
The podcast for surveyors who love what they do!
You know you are a surveyor when you can't hold a conversation without thinking about property. From buildings and construction to the legal issues and of course what it's all worth.
Join Marion Ellis a chartered surveyor as she explores what it means to be a surveyor with guests who share their career highs and lows and the geeky stuff that makes us tick.
Vist www.lovesurveying.com or connect with Marion @love_surveying or on https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub/
In this bonus episode, Marion Ellis chats with Kate Faulkner, OBE, about the Home Buying Selling Group, the work being done to improve home buying in the UK, and the impact it could have on Residential Surveyors in the future.
It was recorded as a webinar and shared with The Surveyor Hub Community as an opportunity to answer some of the common queries around the group and how Residential Surveyors can get involved.
The podcast also covers various topics, from the proposals for upfront information and how technology can facilitate this to questions about PI Insurance and Kate's tips for the Surveying community to get involved with the process.
What is Covered:
- 1.00 - What the Home Buying Selling Group is, and how it's evolved
- 28.00 - How is a Home Information Pack different to Upfront Information?
- 45.00 - Questions about PI insurance and how it affects surveyors
- 51.40 - Kate's Tips for Surveyors
Connect with Kate Faulkner
Connect with Marion Ellis:
- TikTok
Resources:
- The Home Buying and Selling Group Website
- The BASPI
- Follow the HBSG on Linkedin
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Today Marion Ellis chats with James Warren, Technical Director of UKDP.
UKDP is a drainage company with a specialism for off-mains drainage, providing an installation, repair and survey inspection service for the general public, the insurance industry (insurers/loss adjusters), estate agents, conveyancers, land agents and private estates
In this episode, we discuss how UKDP was born, how it's evolved, increasing the standards in James's industry and the best way of working with surveyors to ensure they're up to speed with all current and applicable regulations
What is Covered:
- 0.10 - What off-mains drainage is, and how it's regulated
- 11.20 - The role and flaws of modern regulation in Off-Mains Drainage
- 28.41 - James’s Journey, UKDP, and Management Expectations
- 46.30 - Visibility on Social Media for Surveyors
Connect with James Warren:
- UKDP Official Website
Connect with Marion Ellis:
- TikTok
Resources:
- General Binding Rules
- Home Buying and Selling Group
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Today Marion Ellis chats with Gavin O’Neill CEO of Go Report.
An experienced chartered engineer with expertise in technology and the built environment, Gavin has taken the time to understand the way surveyors work and how technology can support them. Supporting lots of different types of surveying work, GoReport offers a solution to enables digital data capture and the production of high-quality output reports for those working in the built environment.
In this episode, we discuss how new technology has shaped surveying in the past, what it might affect in the future, the way Gavin helps find everyday solutions for sole traders, and how to best use the software available to us.
What is Covered:
- 01:11 - Gavin's story of engineering and being a problem solver
- 10:10 - Avoiding commoditisation with digital technology
- 18:30 - The journey of GoReport
- 29:20 - Advice for investing and adopting new technology
- 41:00 - Accessibility in digital and surveying software
- 46:20 - ChatGPT and surveying
Connect with Gavin O'Neill:
Connect with Marion Ellis:
- TikTok
Resources:
- GoReport Official Website
- ChatGPT
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Many of you know Craig Ross from his time working for the RICS in London as an Associate Director for the Built Environment. Craig is a Chartered Surveyor with 25 years’ experience in the built environment, critical infrastructure, CT, CVE and security consultancy. He is currently the Senior Manager for Safety and Security at the Diriyah Gate Development Authority in Riyadh, Saudi Arabia, working on all aspects of security consultancy for organisations, new developments and existing assets.
In this episode, we chat about the career shifts Craig has had over the years, his focus on ensuring that the public interest is protected, his advocating for safe and secure built environment, and how his past experiences shaped that view.
What is Covered:
- 04:11 - Craig’s surveyor journey and how he first got into the Middle East
- 13:30 - Craig’s time at RICS and how he got into safety and security
- 27:00 - What built environment security entails
- 32:00 - How surveyors can contribute to the safety of public places
- 40:30 - Projects in Saudi Arabia that Craig is working on
Connect with Craig Ross:
Connect with Marion Ellis:
- TikTok
Resources:
- Diriyah Gate Development Authority
- Kate Faulkner's Property Checklist
- RICS Fire Safety
- RICS Built Environment Journal
- Building Regulations and Approved Documents Guidelines
- Veterans and Service Leavers in Surveying
- Women in Surveying in UAE - Episode 077
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Bill Jones is an Award-Winning Chartered Surveyor with 20 years’ experience in senior Corporate Real Estate roles. Bill is originally from The Wirral, but he has been residing in Singapore for the last 16 years. He worked on the projects spanning across the Asia-Pacific region and globally, including long-term roles with Rio Tinto and Shell. Aside from the day job, Bill has been an active mentor and counselor for many years helping people towards achieving their RICS goals.
In this episode, we talk about Bill’s journey into surveying, his experience of moving and working in Singapore, the imperative of life-long learning, and the need for greater visibility and promotion of the surveyors’ profession.
What is Covered:
- 04:30 - How Bill started his surveying career when he was only 14
- 17:00 - Bill’s transition from roles at Police Authority and National Crime Squad to working with Shell
- 21:00 - Health and safety culture shock at Shell compared to the local authority
- 25:00 - How moving to Southeast Asia affected Bill’s family
- 33:30 - What qualifications for surveyors are required abroad and the relevance of RICS outside of the UK
- 38:00 - How to make the surveyors’ profession more exciting for young people
- 42:00 - What Corporate Real Estate is and what Bill does in that area
- 45:00 - The broad skill sets surveyors need to acquire as the regulations change
Connect with Bill Jones:
Connect with Marion Ellis:
- TikTok
Resources:
- RICS Governing Council
- Shell UK
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
In this bonus episode Marion Ellis chats with Richard Ballam and Jonathan Milner the two Residential seat candidates for the RICS Governing Council elections which close on April 24th 2023.
It was recorded as a webinar and shared with The Surveyor Hub Community as an opportunity for the two candidates to share their insights and understanding of the residential sector.
The podcast covers a number of matters from qualification and competency, the lack of candidates for the UK seats, how to reach and connect with surveyors as well as views on the Home Survey Standard which applies in the UK.
Gordon Johnston is a Chartered Land Surveyor, a geospatial and hydrographic surveyor with decades of experience in this field. He is a passionate advocate for geospatial and ocean data, conservation, management and sustainable use of oceans and the marine natural capital.
Gordon’s field of work is fascinating, and in this episode he explains what a geospatial and hydrographic surveyor does for a living, how that industry works today and what education and training paths are available to geospatial surveyors. We also talk about the importance of collecting ocean data and how the work of surveyors can impact the conversation on sustainability and climate change.
What We Cover:
- 2:44 - How Gordon started his career by going on a land surveying assignment to Libya alone
- 16:46 - The skill sets and community aspects of working as a geospatial surveyor
- 20:00 - The dynamics of geospatial surveying and what someone needs to know before choosing this type of work
- 29:30 - How diverse the community of geospatial surveyors is in terms of age, gender or cultural background
- 42:08 - A brief overview of the origins of geospatial industry
- 57:01 - How the geospatial industry works today and the use of data collected from the oceans by hydrographic surveyors
- 1:05:00 - How ocean data and hydrographic surveyors can contribute to the climate change conversation
- 1:12:51 - What education and professional associations are available for geospatial surveyors
Connect with Gordon Johnston:
- Website
Connect with Marion Ellis:
- TikTok
Resources:
- The Geoholics Podcast
- Defining Boundaries with Peta Cox
- Veterans and Service Leavers in Surveying
- RICS - Geomatics Pathway Guide
- The Survey Association
- Chartered Institute of Civil Engineering - Geospatial Engineering
- EmodNET - European Marine Observation and Data Network
- UK Hydrographic Office
- Channel Coastal Observatory
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Gill Kernick is an author, speaker and campaigner. In April 2022, Gill joined Arup University as transformation director working to shape a sustainable world. Gill is the author of Catastrophe and Systemic Change: Learning from the Grenfell Tower Fire and Other Disasters. It combines her decades of experience consulting organisations in high hazard industries to build the leadership and culture to prevent catastrophic events.
In this episode, we talk about Gills’ deeply personal connection to the Grenfell Fire, and discuss blame vs. accountability, safety and the need for a cultural change in the built environment. We also talk about “mindful compliance”, the impact of rules and regulations on decision making, and the notion of ethical leadership in the building industry.
What We Cover:
- 5:33 How Gill started to work in the domain of safety and how her book came about
- 14:34 - What low probability, high consequence events are and how surveyors can learn to live and work with the risk of such events
- 25:14 - The difference between blame and accountability and why the bad apple theory is an unhelpful narrative in building safety
- 32:52 - How to start changing the culture to enable different voices to be heard in the conversations around risks and catastrophe prevention
- 41:54 - What ethical leadership looks like in the built environment
Connect with Gill Kernick:
Connect with Marion Ellis:
- TikTok
Resources:
- The Grenfell Inquirer Blog
- Catastrophe and Systemic Change: Learning from the Grenfell Tower Fire and Other Disasters by Gill Kernick
- Catastrophe: The Podcast
- RICS:The Building Safety Act with David Savage & Andy Thomas #58
- Lionheart
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Ian Bullock is an RICS Chartered Surveyor and Valuer and is Managing Director of Carpenter Surveyors, a practice specialising in all things residential property and real estate - RICS Survey & Valuation for private and secured lending clients and Expert Witness reports.
In this episode, we discuss Ian's career path, what made him decide to move from a corporate to an SME environment, the pros and cons of working for both, and his new business venture - Surventrix.
What we cover:
- His career journey, starting on the Countrywide Surveyors TechRICS trainee program after university and then jointly running his business, Carpenter Surveyors.
- Working in a corporate environment versus for an SME – pros and cons.
- Why Ian decided to leave his corporate career to join an SME environment.
- How to deal with complaints/claims
- Reporting – how easy and accessible are surveyors’ reports?
- Information sharing and support within the industry – what’s lacking
- How Carpenter Surveyors evolved over the years
- Talking about his new venture – Surventrix (Proptech) – a software solution for the surveying and finance sector designed by surveyors for surveyors.
Connect with Ian Bullock:
- Website - Carpenter Surveyor
- Website - Surventrix
Connect with Marion:
- TikTok
Resources:
- Business for Good: Home - B1G1: Business For Good
- Our Impact: When business is about people, planet and profit, in that order, everyone wins.
- RICS
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Kathryn Ladley has over 50 years of experience in the construction industry, by profession as a quantity surveyor and project manager. She is also an Associate Director at NPS Leeds, one of the founder members of QSi, and the first female President of SCQS. She is married with two children and two grandchildren.
In this episode, we discuss her career path, how she dealt with gender disparity, and the challenges that arose as a woman surveyor and working mum – as well as the lessons she learnt during her 50-year career and the support she received along the way.
What we cover:
- Why she believes women make good surveyors
- The concept of work-life integration (rather than work-life balance)
- Her involvement in the setup of an Intelligent Client Unit within Leeds City Council
- Connecting with RICS members
- How surveying changed over the years
- The future of construction and technology
- The values that drive us forward – why do we do what we do and what motivates us
Connect with Kathryn Ladley:
Connect with Marion:
- TikTok
Resources:
- Business for Good: Home - B1G1: Business For Good
- Our Impact: When business is about people, planet and profit, in that order, everyone wins.
- Society of Construction & Quantity Surveyors
- The QSi for Quantity Surveyors
- Miscarriage Association
- Working Wise - Building Resilience by Kathryn Ladley
- Code checklist to include the provision of female sanitary products from 2023
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Carrie de Silva is a Professor of Real Estate Practice Law, working with RICS-accredited courses for many years, Carrie has also developed the materials and taught on the Sava courses for residential surveyors since 2014 and many of you will know her from the Bluebox partners days.
In this episode, we chatted about Carrie's career in law, her academic work supporting surveyors, and her interest and research into the first professional women, streets named after women and the first female surveyors.
What we cover:
•Carrie's background as an academic lawyer and her career as a Professor of Real Estate Practice Law, teaching prospective chartered surveyors for over 20 years
•Example of cases of negligence and what surveyors need to know in terms of the law in their area of work
•The work that Carries does to empower women
•First Women, a listing of women’s firsts in every industry, including Irene Barcley and Evelyn Perry, the first female chartered surveyors
•Women in Street Names, a project to highlight women in street names in the UK
•Women in Surveying - discussing the gender balance in the industry, imposter syndrome, and what can be done to empower women in the workplace
•Defining career success
•Inspiring kids with surveying
Connect with Carrie de Silva:
- Website
- Link to Women in Street Names and First Women and Irene Barclay notes
Connect with Marion:
- TikTok
Resources:
- Business for Good: Home - B1G1: Business For Good
- Our Impact: When business is about people, planet and profit, in that order, everyone wins.
- Stop Telling Women They Have Imposter Syndrome
- Inspiring Kids in Surveying with Sarah Noble from RICS
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Please show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Gemma Cornwall is a Building Surveyor and Sustainability Advisor at Anderton Gables, based in the Preston Office. Before making the switch to a career in building surveying, Gemma spent a decade teaching economics in the UK and overseas. Along with her existing qualifications in surveying, she is working towards her APC with the goal of gaining MRICS status within the next 12 months.
She leads AG’s Sustainability service, providing professional advice to both residential and commercial clients on how to improve the environmental impact of their properties.
Having spent most of her childhood moving around the world, she is now happily settled in the Ribble Valley with her family. Outside of work she spends a lot of time training Olympic weightlifting, with the goal of eventually qualifying for the British Master championships.
What We Cover.
- Why Gemma decided to change careers and what her start as a building surveyor was like
- Unconscious biases that employers have and the art of writing job ads and recruiting
- The benefits of having a career before career and what sort of support young surveyors need
- How surveyors can help property owners gain more awareness and information about sustainability
- The importance of sharing knowledge about sustainability across the property industry
- The behavioral changes we need to make in our private and professional lives
Connect with Gemma Cornwall:
- AG Built Environment Consultancy
Connect with Marion:
- TikTok
Resources:
- Building Foundations within Construction and Property with Jess Reid
- Derren Brown’s Boot Camp for Life
- 095 To Retrofit or Not to Retrofit with Professor John Edwards
- Lionheart
- RICS Matrics
- B1G1
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Zoe Baker is Managing Director & Founder of Your Surveyors Ltd and the Winner of RICS Young Surveyor of the Year 2022 Award in the Residential Surveying Category.
She has been working in the residential surveying industry for almost 10 years in various operational and management roles, and now as a surveyor and business owner. She has achieved the Level 6 Diploma in Residential Surveying & Valuation, completed through SAVA and obtained an AssocRICS accreditation with the RICS.
Initially trained to be a hairdresser and working in the hairdressing industry, she has successfully tranferred creativity and people skills obtained in her early career to her surveying practice.
What We Cover:
- How Zoe transitioned from hairdressing to surveying industry
- The unique qualities and talents that Zoe developed in her early career
- How to express your unique style in a technical profession such as surveying
- The experience of setting up a surveying business and why Zoe decided to take that path
- Why customer service and client relations are key elements in surveying
- Time management as a key skill for a business owner
- What the RICS Young Surveyor of the Year Award means for Zoe
Connect with Zoe Baker:
Connect with Marion:
- TikTok
Resources:
- Your Surveyors
- RICS Young Surveyor of the Year Award
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Larry Russen is a well-known speaker, trainer, Chartered Building Surveyor and Spurs fan with more than 40 years’ experience in residential, commercial, and industrial property. Many of you may have heard him train through Sava, deliver CPD or used one of his many books to learn more about surveying or perhaps worked with him at Russen & Turner, Allied Surveyor or BlueBox Partners. When he is not travelling the world to visit his family, he can most likely be found playing 5-a-side football, running 5k or cycling to Caffe Nero to drink coffee.
What is Covered:
- Larry’s journey into becoming a surveyor
- Why good rules, regulations and guidance are absolutely essential for valuation work
- How the surveying culture changed since 1980s to today
- Larry’s experience with setting up and running his own business
- How he got involved in training and education for surveyors
- Surveyors’ codes of ethics
- Why every professional needs to self-regulate first before adhering to regulatory bodies
- When Larry’s next book is out
Connect with Larry Russen:
- Russen & Turner
Connect with Marion:
- TikTok
Resources:
- Awaab Ishak: Councils Put on Notice Following Toddler’s Mould Death
- Air Pollution Death Ruling: What Comes Next?
- Grenfell Tower Inquiry
- The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About it by Michael E. Gerber
- Home Survey Standard
- RICS Rules of Conduct
- Sidney Dekker
- Black Box Thinking: The Surprising Truth About Success by Matthew Syed
- Residential Property Appraisal, Volumes 1 and 2, by Phil Parnham and Larry Russen
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook
Stephen Scott-Fawcett recalls his many adventures not only in surveying, but also in exploring Himalayas and Antarctica.
Stephen Scott-Fawcett is a Chartered Surveyor since 1978 having been trained by the Valuation Office. He next attended Cambridge University and, after graduating, joined Martin & Mortimer as a full equity partner in June 1987. Stephen developed the business over the next 24 years and became a senior consultant in January 2011. He specialises in detailed building survey and valuation work, in both residential and commercial sectors. He is also and experienced Himalayan traveller, and has academic interest in Polar history as an author, editor, lecturer and conference facilitator.
What is Covered:
- How Stephen started and then came back to the surveying career after spending some time as a vicar
- Where the surveying work and serving in a parish intersect
- How the surveying industry changed post Financial Service Act from 1986
- What Stephen’s experience running a business was like
- The building survey he designed to help the home vendors and purchasers
- Stephen’s interests in Nepal and Antarctica
- How surveyors can help with mitigating climate change
Connect with Stephen Scott-Fawcett:
Connect with Marion:
- TikTok
Resources:
- Martin & Mortimer
- Financial Service Act 1986
The Surveyor Hub:
- Watch The Surveyor Hub Webinars
- Join the Facebook Community
- Watch the Women in Surveying Virtual Summit
- Show your support by buying me a coffee
- Find out more at www.lovesurveying.com
- Sign up for podcast reminders and Love Surveying weekly news here
Selina Baptiste is a Chartered Surveyor with experience in the built environment as a commercial manager and a cost consultant. She is a Quantity Surveyor at Gardiner and Theobald. In this frank and insightful conversation, Selina shares her experiences navigating her career as a woman of colour, a parent seeking work-life balance and the surveyor she is. What is Covered: Selina’s journey into surveying and the hurdles she had to overcome Work-life balance challenges and retention issues for women in surveying The benefits of experiencing all aspects of the built environment How the diversity topic came much more into light in the past few years in the surveying industry How women surveyors can support the next generation of surveyors as role models The biases Selina was exposed to throughout her career and how she responded to them
Connect with Selina Baptiste: https://www.linkedin.com/in/selina-b-744a7b56/ (LinkedIn) https://twitter.com/SelinaBaptiste (Twitter)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Resources: https://youtu.be/Oim-MFoSErg?t=969 (International Women’s Day 2022 at RICS) https://www.rics.org/uk/surveying-profession/global-professional-network/matrics/ (RICS Matrics) https://www.buildingpeople.org.uk/ (Building People) https://hbr.org/2021/02/stop-telling-women-they-have-imposter-syndrome (Stop Telling Women They Have an Imposter Syndrome) - Harvard Business Review https://www.gardiner.com/ (Gardiner and Theobald)
The Surveyor Hub: Watch The Surveyor Hubhttps://youtu.be/9Cp4gexu6s8 ( Webinars) Join the Facebookhttps://www.facebook.com/groups/the.surveyor.hub.love.surveying ( Community) Watch the Women in Surveyinghttps://youtu.be/64HDf9-Z6sg ( Virtual Summit) Show your support byhttps://www.buymeacoffee.com/TheSurveyorHub ( buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com) Sign up for podcast reminders and Love Surveying weekly newshttps://lovesurveying.com/contact/ ( here)
Phill Sowden is an Associate Director at Charles Parker Bennett Surveyors. He has been a residential surveyor since 1988 in Preston & Lancashire and was elected as a member of the RICS in May 1994. He has an impressive track record, having worked throughout the changed ownership at Entwistle Green/Black Horse Surveying Services, BBG Surveyors, Securemove Property Services (as Deputy area Surveyor) and finally, Countrywide Surveyors between 1988 to 2006. From 2006 to 2020, Phil was with Farrell Heyworth Surveyors as a Director from 2007. Before joining CPB Phill was an area surveyor for SDL Surveyors. What is Covered: How to secure proper training for surveyors in the commercial world of today Why there is a huge need for new surveyors and what firms can do to offer a career path to surveyors The variety of a surveyor’s job and what made Phill change his job during the lockdown The benefits and challenges of hybrid work arrangement for surveyors How the qualification path for surveyors can be improved and why the available qualifications do not necessarily reflect someone’s level of experience
Connect with Phill Sowden: https://www.linkedin.com/in/phillip-sowden-10969239/ (LinkedIn) Email
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Resources: http://www.charlesparkerbennett.co.uk/ (Charles Parker Bennett Surveyors) Association of Independent Surveyors and Valuers - https://isva.org.uk/ (ISVA)
The Surveyor Hub: Watch The Surveyor Hubhttps://youtu.be/9Cp4gexu6s8 ( Webinars) Join the Facebookhttps://www.facebook.com/groups/the.surveyor.hub.love.surveying ( Community) Watch the Women in Surveyinghttps://youtu.be/64HDf9-Z6sg ( Virtual Summit) Show your support byhttps://www.buymeacoffee.com/TheSurveyorHub ( buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com) Sign up for podcast reminders and Love Surveying weekly newshttps://lovesurveying.com/contact/ ( here)
Alison Stone MRICS is a Chartered Surveyor, specialising in lease extensions and leasehold enfranchisement valuations, negotiations and tribunals. She has successfully negotiated against many of the large freeholders, getting the best agreements in place for her clients. With award-winning expertise, her company achieved Highly Commended in 2021 Enfranchisement and Right to Manage Awards. What is Covered: How Alison became a surveyor joining the profession later in her career How Alison got into this niche of valuation work and who her clients are What is leasehold enfranchisement? What are ground rents? Why ground rents escalated and how the new legislation deals with it How Alison gets all the information and calculates the value of a leased property What qualifications you need to do this kind of valuations How to negotiate with freeholders and at what point courts can get involved Alison’s challenges and lessons learned since she set up her own business
Connect with Alison Stone: https://alisonstonesurveyors.co.uk/ (Alison Stone Surveyors) Email https://www.linkedin.com/in/alison-stone-mrics-lease-extension-freehold-enfranchisement/ (LinkedIn)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Resources: https://www.alep.org.uk/ (Association of Leasehold Enfranchisement Practitioners ) https://www.rics.org/eu/ (RICS) https://www.legislation.gov.uk/ukpga/1993/28/contents (Leasehold Reform, Housing and Urban Development Act 1993 ) https://www.gov.uk/government/publications/the-leasehold-reform-ground-rent-act-user-guidance/leasehold-reform-ground-rent-act-2022-guidance-for-leaseholders-landlords-and-managing-agents#:~:text=The%20Act%20puts%20an%20end,for%20millions%20of%20future%20leaseholders: (Leasehold Reform (Ground Rent) Act 2022 Guidance for Leasholders, Landlords and Managing Agents)
The Surveyor Hub: Watch The Surveyor Hubhttps://youtu.be/9Cp4gexu6s8 ( Webinars) Join the Facebookhttps://www.facebook.com/groups/the.surveyor.hub.love.surveying ( Community) Watch the Women in Surveyinghttps://youtu.be/64HDf9-Z6sg ( Virtual Summit) Show your support byhttps://www.buymeacoffee.com/TheSurveyorHub ( buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com) Sign up for podcast reminders and Love Surveying weekly newshttps://lovesurveying.com/contact/ ( here)
Professor John Edwards is a practitioner, researcher and educator working in property and construction with specialisms in building pathology, energy efficiency and dealing with older and historic buildings. John is the lead author of BS7913 the BS for historic buildings and a co-author of BSI standards on retrofit. He is a Director of Edwards Hart Consultants and Professor of Practice at the University of Wales Trinity St. David. What Is Covered: What is retrofit? The complexity of retrofitting The problems with current standards and documents on retrofit and energy efficiency How surveyors can apply knowledge on retrofits in their work How to improve the process of producing standards and documents for built environment How John got into property and construction and which courses he provides
Connect with John Edwards: https://www.linkedin.com/in/prof-john-edwards-62babb55/ (LinkedIn) https://twitter.com/JohnEdwardsEH (Twitter) https://edwardshart.co.uk/ (Edwards Hart Consultants)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Resources: John’s https://environmentstudycentre.org/courses/courses/property-facilities-management-building-surveying/energy-efficiency-measures-for-older-and-traditional-buildings/ (2-day course) in the Energy Efficiency & Retrofit of Traditional Buildings https://www.cranfield.ac.uk/readyfornetzerogrowth (Ready for Net Zero Growth) - Cranfield School of Management https://www.gov.uk/government/organisations/department-for-business-energy-and-industrial-strategy (BEIS) - Department for Business, Energy and Industrial Strategy https://bregroup.com/ (BRE) - Building Research Establishment https://cadw.gov.wales/ (Cadw) https://www.english-heritage.org.uk/ (English Heritage)
The Surveyor Hub: Watch The Surveyor Hubhttps://youtu.be/9Cp4gexu6s8 ( Webinars) Join the Facebookhttps://www.facebook.com/groups/the.surveyor.hub.love.surveying ( Community) Watch the Women in Surveyinghttps://youtu.be/64HDf9-Z6sg ( Virtual Summit) Show your support byhttps://www.buymeacoffee.com/TheSurveyorHub ( buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com) Sign up for podcast reminders and Love Surveying weekly newshttps://lovesurveying.com/contact/ ( here)
Why does sustainability need to be at the heart of your surveying business to keep it relevant? On this podcast, your host, chartered surveyor, industry coach, and mentor Marion Ellis chats with Tina Paillet, Co-Founder and CEO of Circotr@de – an innovative start-up creating value from trading second-hand building materials and their embodied carbon. Tina boasts over 25 years of experience including 12 years developing and managing one of the world’s largest real estate asset managers. She is also Senior Vice President of RICS. Marion and Tina discuss various topics including: Why sustainability needs to be at the heart of your surveying business to keep it relevant How reverse mentoring can make a difference to your knowledge and business Tina's career working internationally and how she started as an architect Starting a business with a purpose Why Tina stood to be the next President of the RICS and her thoughts post Levitt and Bichard.
We hope you enjoy this conversation! And don't forget to rate, review and follow the podcast. Love Surveying: Sign up for podcast reminders and Love Surveying weekly news https://lovesurveying.com/contact/ (here) Join the Love Surveying Mastermind https://lovesurveying.com/mastermind/ (here)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Connect with Tina: LinkedIn https://www.circotrade.com/ (Circotr@de)
The Surveyor Hub: Watch The Surveyor Hub https://youtu.be/9Cp4gexu6s8 (Webinars) Join the Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying (Community) Watch the Women in Surveying https://youtu.be/64HDf9-Z6sg (Virtual Summit) Show your support by https://www.buymeacoffee.com/TheSurveyorHub (buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com)
Resources: https://www.rics.org/uk/ (RICS: Royal Institution of Chartered Surveyors)
Which female role model has inspired you most? On this podcast, your host, chartered surveyor, industry coach, and mentor Marion Ellis chats with Fiona Haggett, Head of Valuation for Barclays UK. Fiona has also previously been the UK Valuation Director at RICS and spent many years as a residential valuer, before taking head office roles and national, where she has been party to the development of company and industry guidance, development of the Red Book and worked with government and industry to help solve some of the wider issues that are impacting valuation. Today's podcast is quite a personal conversation where Fiona talks about her career journey amongst many other things including: Mentors and female role models Maternity leave - and how much it has changed Creating variety in your work/challenge Safety on site and creating standards for surveyors Why organisational culture matters Learning to present Loneliness, resilience and managing mental health by cycling Zwift Recovering from long covid
We would love to hear your feedback if something resonates with you, so please get in touch. And don't forget to rate, review and follow the podcast. Love Surveying: Sign up for podcast reminders and Love Surveying weekly news https://lovesurveying.com/contact/ (here) Join the Love Surveying Mastermind https://lovesurveying.com/mastermind/ (here)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Connect with Fiona: https://www.linkedin.com/in/fiona-haggett-frics-ba039448 (LinkedIn)
The Surveyor Hub: Watch The Surveyor Hub https://youtu.be/9Cp4gexu6s8 (Webinars) Join the Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying (Community) Watch the Women in Surveying https://youtu.be/64HDf9-Z6sg (Virtual Summit) Show your support by https://www.buymeacoffee.com/TheSurveyorHub (buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com)
Resources: https://www.rics.org/uk/ (RICS) https://www.lionheart.org.uk/ (Lionheart) https://www.lionheart.org.uk/blog/the-positives-of-menopause (The Positives of Menopause ) https://www.channel4.com/programmes/davina-mccall-sex-myths-and-the-menopause (Davina McCall: Sex, Myths and the Menopause) https://www.youtube.com/watch?v=YbkheSaGPA4 (Learning from Suzy Lamplugh)
How to transition from being a corporate surveyor to being a surveying business owner. This is what your host chartered surveyor, industry coach and mentor Marion Ellis and Paul Hawkins discuss at length in today's episode. Paul is the Co-Director of a general surveying practice - called North and Hawkins Building Consultancy - over in Norfolk and a member of the https://lovesurveying.com/ (Love Surveying Business Club) which they also discuss in the podcast. Marion and Paul cover various topics including: Quinquennial inspections on residential properties around https://www.cathedral.org.uk/ (Norwich Cathedral). The importance of local knowledge and how to balance your skills in a general surveying practice Moving from being a corporate surveyor to being a surveying business owner Finding freedom working for yourself Confidence, networking and building your brand And also how to take a holiday - which we know some small business owners struggle with.
We hope you enjoy this conversation! And if you want to learn more about how you can work with Marion, either through the Mastermind or the Business Club, please look at her website. Love Surveying: Sign up for podcast reminders and Love Surveying weekly news https://lovesurveying.com/contact/ (here) Join the Love Surveying Mastermind https://lovesurveying.com/mastermind/ (here)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Connect with Paul: https://my.captivate.fm/www.northandhawkins.co.uk (North and Hawkins Building Consultancy) https://twitter.com/northandhawkins (Twitter) https://www.facebook.com/NorthandHawkins (Facebook) https://www.linkedin.com/in/paul-hawkins-5683521a/ (LinkedIn) https://www.instagram.com/the_norfolk_surveyor/ (Instagram)
The Surveyor Hub: Watch The Surveyor Hub https://youtu.be/9Cp4gexu6s8 (Webinars) Join the Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying (Community) Watch the Women in Surveying https://youtu.be/64HDf9-Z6sg (Virtual Summit) Show your support by https://www.buymeacoffee.com/TheSurveyorHub (buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com)
Are you interested in entering the RICS Surveyor of the Year Awards 2022? On this podcast, your host chartered surveyor, industry coach, and mentor Marion Ellis chats with Karen Rogers from RICS about the RICS Surveyor of the Year Awards 2022. https://www.linkedin.com/in/karen-rogers-ab06a217/ (Karen Rogers) is part of the Member Engagement and Early Careers Team at RICS. Her passion for inspiring, supporting and developing the next generation and those early in their careers is second to none. Marion and Karen will be chatting about all things Young Surveyor of the Year Awards, which RICS hosts annually in the UK. This is especially important for you if: you are curious about the Young Surveyor of the Year Awards and who can be nominated, you are wondering how the application process works, you think you are not good enough or qualified yet, you know someone awesome and want to nominate on their behalf, you want to understand the background to the awards and how they came about.
I hope you find them useful and, as ever, keep in touch and let me know. Love Surveying: Sign up for podcast reminders and Love Surveying weekly news https://lovesurveying.com/contact/ (here) Join the Love Surveying Mastermind https://lovesurveying.com/mastermind/ (here)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Connect with Karen: LinkedIn
The Surveyor Hub: Watch The Surveyor Hub https://youtu.be/9Cp4gexu6s8 (Webinars) Join the Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying (Community) Watch the Women in Surveying https://youtu.be/64HDf9-Z6sg (Virtual Summit) Show your support by https://www.buymeacoffee.com/TheSurveyorHub (buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com)
Resources: https://www.rics.org/uk/surveying-profession/global-professional-network/matrics/rics-matrics-young-surveyor-of-the-year-awards/ (RICS Matrics Young Surveyor of the Year Awards) https://www.lionheart.org.uk/ (Lionheart) https://www.rics.org/uk/about-rics/corporate-governance/the-bichard-rics-review/?fbclid=IwAR2rH9wQighpAdGYg7e21yhpiPOrIugOxwa2QKIaclj-mZsbMP02uPBTJc4 (The RICS Bichard Review ) https://www.rics.org/uk/news-insight/latest-news/news-opinion/rics-governing-council-publishes-independent-review-and-accepts-all-recommendations/ (The RICS Levitt Review )
We are very lucky to have LionHeart - the benevolent organisation for RICS professionals - in our lives. The LionHeart's support team help RICS professionals and their families through problems - from confidential advice, and emotional support to financial grants. In this episode, your host chartered surveyor, industry coach and mentor Marion Ellis introduces Davina Goodchild, CEO of LionHeart to the listeners. Davina shares how LionHeart is run as an organisation, how they bring well-being into the work they do, the services they offer and the insights they have about the surveying industry. Love Surveying: Sign up for podcast reminders and Love Surveying weekly news https://lovesurveying.com/contact/ (here) Join the Love Surveying Mastermind https://lovesurveying.com/mastermind/ (here)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Connect with Davina: https://www.linkedin.com/in/davina-goodchild-3850b019/ (Davina Goodchild - LinkedIn) https://twitter.com/davinagoodchild (Davina Goodchild - Twitter) LionHeart
The Surveyor Hub: Watch The Surveyor Hub https://youtu.be/9Cp4gexu6s8 (Webinars) Join the Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying (Community) Watch the Women in Surveying https://youtu.be/64HDf9-Z6sg (Virtual Summit) Show your support by https://www.buymeacoffee.com/TheSurveyorHub (buying me a coffee) Find out more at https://lovesurveying.com/ (www.lovesurveying.com)
How do you continue to maintain a positive mindset and attitude? A positive attitude - even if it is just a smile - improves the way people see you (and even your company). Positivity is infectious and being enthusiastic and optimistic can often make other people follow suit. In this episode, your host chartered surveyor, industry coach and mentor Marion Ellis chats to Rory Murphy, Commercial Director for Vinci Facilities. Rory is also the chair of the Member Engagement, Experience and Value working group within the RICS. Marion and Rory talk about everything from what it means to be positive, They also talk about "Young Surveyor of the Year" awards and Rory’s work supporting the RICS. Wherever you are, listening to this podcast - whether it is driving around in your car or walking the dog - we hope you enjoy the conversation. Love Surveying: Sign up for podcast reminders and Love Surveying weekly news https://lovesurveying.com/contact/ (here) Join the Love Surveying Mastermind https://lovesurveying.com/mastermind/ (here)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Connect with Rory: https://www.linkedin.com/in/rorymurphy/ (Rory Murphy) RICS https://www.rics.org/uk/news-insight/latest-news/news-opinion/rics-updates-for-member-engagement-experience-and-value---may-2022/ (MEEV) RICS https://www.rics.org/uk/surveying-profession/global-professional-network/matrics/rics-matrics-young-surveyor-of-the-year-awards/ (Young Surveyor of the Year Award) Book: https://www.amazon.co.uk/Unwritten-Rules-Game-Barriers-Organizational/dp/0070570752 (The unwritten rules of the game)
Resources: https://www.rics.org/uk/about-rics/corporate-governance/the-bichard-rics-review/?fbclid=IwAR2rH9wQighpAdGYg7e21yhpiPOrIugOxwa2QKIaclj-mZsbMP02uPBTJc4 (The RICS Bichard Review ) https://www.rics.org/uk/news-insight/latest-news/news-opinion/rics-governing-council-publishes-independent-review-and-accepts-all-recommendations/ (The RICS Levitt Review ) https://www.lionheart.org.uk (Lionheart)
The Surveyor Hub: Watch The Surveyor Hub https://youtu.be/9Cp4gexu6s8 (Webinars) Join the Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying (Community) Watch the Women in Surveying https://youtu.be/64HDf9-Z6sg (Virtual Summit) Show your support by https://www.buymeacoffee.com/TheSurveyorHub (buying me a coffee) Find out more at https://lovesurveying.com (www.lovesurveying.com)
In this episode, your host chartered surveyor, industry coach and mentor Marion Ellis shares some insights and background to the podcast for new listeners - how it got started and what's been happening for her in 2022. Love Surveying: Sign up for podcast reminders and Love Surveying weekly news https://lovesurveying.com/contact/ (here) Join the Love Surveying Mastermind https://lovesurveying.com/mastermind/ (here)
Connect with Marion: https://www.tiktok.com/@love_surveying (TikTok) https://www.instagram.com/love_surveying/ (Instagram) https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub-business/ (LinkedIn)
Resources: https://www.rics.org/uk/about-rics/corporate-governance/the-bichard-rics-review/?fbclid=IwAR2rH9wQighpAdGYg7e21yhpiPOrIugOxwa2QKIaclj-mZsbMP02uPBTJc4 (The RICS Bichard Review ) https://www.rics.org/uk/news-insight/latest-news/news-opinion/rics-governing-council-publishes-independent-review-and-accepts-all-recommendations/ (The RICS Levitt Review ) https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en (Simon Sinek TED talk ) https://www.additudemag.com (ADHD Support ) https://www.lionheart.org.uk (Lionheart)
The Surveyor Hub: Watch The Surveyor Hub https://youtu.be/9Cp4gexu6s8 (Webinars) Join the Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying (Community) Watch the Women in Surveying https://youtu.be/64HDf9-Z6sg (Virtual Summit) Show your support by https://www.buymeacoffee.com/TheSurveyorHub (buying me a coffee) Find out more at https://lovesurveying.com (www.lovesurveying.com)
I’m your host Marion Ellis. One of the questions I often get asked is what is the Surveyor Hub? And on one level it’s just a Facebook group, it’s a podcast. I see it as a way to feel part of a world and industry that can often leave us feeling, well a little bit isolated. And I feel that too. As a woman of a certain age, a female surveyor with a background in residential defect and valuation claims I’ve often felt a little out on a limb. I run a small club for owners of surveying businesses and we get a lot from the power of connection - be it learning something new we can implement in our businesses or having a chat in one of our socials because we have not spoken to anyone all day. And I really believe that the power of human connection has led us to do the work we do as surveyors from inspecting properties to finance and spreadsheets - the work of a surveyor is wide and varied. At its heart though is whatever shape and form it is, we help offer security and a roof over someone's head, safe, warm and dry. And that is really what this podcast is about, I chat to surveyors and those working in the industry about why we do what we do, lessons learned along the way, highs and lows and the fun stuff too. I have a tendency to get things off my chest so you’ll also hear me talk about some of the things that matter to me and my own experiences such as being diagnosed with ADHD, being a visible female role model and all that comes with that and chasing that elusive work-life balance as a parent. My business is called Love Surveying which tells you how enthusiastic I am about the people and our work - and I did toy with the idea of changing the name of this podcast, but well, it felt like another thing to do, and we’ve been around for a little while now. You can keep in touch with me in several ways - we have https://www.facebook.com/groups/the.surveyor.hub.love.surveying (The Surveyor Hub Facebook) community group, you can sign up to join https://lovesurveying.com/contact/ (my email list), you can follow me on https://www.instagram.com/love_surveying/ (social media), you can rate, https://g.page/r/CWq5vlpojQfNEB0/review (review) and follow this podcast and tune in whenever and wherever you want. You can even https://www.buymeacoffee.com/TheSurveyorHub (Buy Me a Coffee). Please do drop me a note or voice mail anytime, I’d love to hear from you, and I hope you enjoy this podcast.
Christine O’Rourke is Head of Conduct Standards at RICS supporting surveyors by producing standards and guidance on professional conduct including the Rules of Conduct. She has worked in complaint handling roles in a number of organisations including RICS, other professional bodies, and the Pensions Ombudsman.
What We Cover:
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Why RICS regulation is not a counsel of perfection
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What RICS’ new rules and regulations contain
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How to maintain professional competence in surveying
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How to communicate with a focus on respect, diversity, and inclusion
Connect with Christine O’Rourke:
- LinkedIn https://www.linkedin.com/in/christine-o-rourke-b7ab6715a
Connect with Marion Ellis:
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LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
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Instagram https://www.instagram.com/love_surveying/
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Facebook https://www.facebook.com/love_surveying/
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Email marion@lovesurveying.com
Resources:
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RICS sets new standards of conduct https://www.rics.org/uk/news-insight/latest-news/news-opinion/rics-sets-new-standards-of-conduct/
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How Great Leaders Inspire Action by Simon Sinek https://youtu.be/u4ZoJKF_VuA
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“Start with Why: How Great Leaders Inspire Everyone to Take Action” by Simon Sinek https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447
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Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/
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Book one-on-one consultation and training session: https://lovesurveying.com/about/
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Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
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Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
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Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
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Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Neil Hewitt is a residential surveyor specialising in older period properties, in particular local Suffolk timber frame and thatched houses. Neil has come into surveying by what may be seen as a non-conventional route, but he sees this experience of life as a huge benefit when dealing with the public.
What We Cover:
-What it’s like being a self-employed residential surveyor
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Why surveyors should set clear boundaries for their scope of work
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How to choose and work with the right client
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How to deal with distressed clients
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Neil’s advice to young surveyors
Connect with Neil Hewitt:
- Website http://www.neilhewittsurveyor.co.uk/
Connect with Marion Ellis:
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LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
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Instagram https://www.instagram.com/love_surveying/
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Facebook https://www.facebook.com/love_surveying/
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Email marion@lovesurveying.com
Resources:
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Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/
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Book one-on-one consultation and training session: https://lovesurveying.com/about/
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Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
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Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
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Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
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Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Phil Parnham is a Chartered Building Surveyor with expertise in the diagnosis of defects in residential properties. Phil has many years of experience in the social housing, higher education, and residential sectors. He has developed a range of training services for residential practitioners of all types.
What we cover:
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Better ways of connecting with surveyors after COVID-19
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Focusing on the details versus the bigger picture in the surveying business
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Phil’s experience dealing with claims and lessons learned
Connect with Phil Parnham:
- LinkedIn - https://www.linkedin.com/in/philparnham/
Connect with Marion Ellis:
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LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
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Instagram https://www.instagram.com/love_surveying/
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Facebook https://www.facebook.com/love_surveying/
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Email marion@lovesurveying.com
Resources:
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Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/
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Book one-on-one consultation and training session: https://lovesurveying.com/about/
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Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
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Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
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Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Would you like to share and write more technical content? Perhaps you want to promote your business and share technical content with a wider audience? Surveyors and valuers have a lot of good stuff to share that can make the world a better place. But sharing your expertise is not easy. It's a skill to learn.
Stacey Meadwell is a writer and trainer helping built environment businesses create better content more easily. She is also an experienced panel and round table moderator. Before setting up her own business she was a B2B property journalist and features editor for 20 years.
What We Cover:
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The difference between content writing for a digital publication and print
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How to build confidence about posting content on LinkedIn
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How to generate visibility and publicity
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Why you should bring your personality into the content you share
Connect with Stacey Meadwell:
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LinkedIn https://www.linkedin.com/in/stacey-meadwell-content-writer/
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Website https://www.staceymeadwell.com
Connect with Marion Ellis:
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LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
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Instagram https://www.instagram.com/love_surveying/
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Facebook https://www.facebook.com/love_surveying/
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Email marion@lovesurveying.com
Resources:
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Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/
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Book one-on-one consultation and training session: https://lovesurveying.com/about/
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Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
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Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
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Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
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Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
This week, Marion invited Jo Williams and Betsy Wong to discuss their experiences in networking, self-discovery, and getting visible online.
Jo Williams is a chartered building surveyor working within a team of mixed discipline surveyors. She provides building surveying services to occupiers and investors across all commercial property types. After 14 years working within a corporate consultancy in Birmingham, she happily left the city in 2019 to be closer to home.
Betsy Wong is a Chartered Surveyor specializing in commercial properties. She helps both independent and corporate organisations that need commercial property advice.
What We Cover:
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What it’s like networking as a woman surveyor
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How to discover what you love to do
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The benefits of getting more visible on social media
Connect with Jo Williams:
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LinkedIn - www.linkedin.com/in/jo-williams-2b57a343
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TSR Surveyors website - https://www.tsrsurveyors.co.uk/
Connect with Betsy Wong:
-
LinkedIn - https://www.linkedin.com/in/betsy-wong-frics-1460bb1a/
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BCW Consultancy website - https://www.bcwconsultancy.co.uk/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Sisterhood Summit July 2018 - https://lovesurveying.com/women-in-surveying/
-
Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/
-
Book one-on-one consultation and training session: https://lovesurveying.com/about/
-
Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Kirsty Knight is a certified life coach for female entrepreneurs in areas of business, money, time & productivity. She teaches ambitious entrepreneurs her system that covers productivity tactics, mindset work and business strategy.
Maybe there are things in your business that are not getting done. You're finding yourself on a roundabout of analysis paralysis. The bottom line is, it's not the task that's a problem, it's your mindset towards it. You might be scared of change, of the risk of failing or maybe even being too successful if things go to plan. So why do we procrastinate and set unrealistic goals for ourselves and, essentially, set ourselves up for failure?
What we cover:
-
What is procrastination and how it manifests in three ways
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How to grow your business in your own way
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What barriers prevent taking action towards your goals
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How to move forward with a clear vision for your business
Connect with Kirsty Knight:
Facebook - https://www.facebook.com/kirstyknightcoaching
Instagram - https://www.instagram.com/kirstyknightcoaching/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
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Email marion@lovesurveying.com
Resources:
-
Kirsty Knight Coaching - https://kirstyknightcoaching.com/
-
Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/
-
Book one-on-one consultation and training session: https://lovesurveying.com/about/
-
Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
In this episode, Marion invited Sarah Cantrill, Richard White, and Charlie Jackson to chat about the significance of RICS standards and regulations.
Richard White is a Chartered Surveyor working in the Profession Support and Assurance team within RICS Regulation. Through different types of review visits, workshops, and other training and advice, the team provides support and guidance to help firms and Members come into compliance with the requirements of Red Book.
Sarah Cantrill leads a team at RICS supporting regulated firms and members with the implementation of RICS rules and best practice. Sarah’s career at RICS started in 2002, and over the last 19 years she has gained substantial knowledge of RICS regulation, risk, and compliance.
Charlie Jackson is an RICS Fellow and Registered Valuer with 20 years of commercial experience, specialising in healthcare valuation. For the past five years, Charlie has been working in RICS Regulation, supporting RICS’ firms and members in Europe with the practical implementation of Red Book rules and best practice.
What We Cover:
-
The difference between RICS standards and regulations
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How RICS helps surveyors navigate the regulations
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How RICS investigates complaints to firms
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How RICS deals with claims reported to them
Connect with Charlie Jackson:
- LinkedIn https://www.linkedin.com/in/charlie-jackson-frics-a2b8319
Connect with Sarah Cantrill:
- LinkedIn https://www.linkedin.com/in/sarah-cantrill-1b837b178/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
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Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-Best practice for registered valuers - https://www.rics.org/uk/upholding-professional-standards/regulation/valuer-registration/best-practice-for-registered-valuers/
-RICS Insight community https://www.rics.org/uk/surveying-profession/global-professional-network/rics-insight-community/
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RICS Small Business Hub https://www.rics.org/uk/surveying-profession/career-progression/small-business-hub/
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RICS sets new standards of conduct https://www.rics.org/uk/news-insight/latest-news/news-opinion/rics-sets-new-standards-of-conduct/
-RICS’ YouTube channel (webinars and panel discussions) https://www.youtube.com/user/ricsmediacentre
-
Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/
-
Book one-on-one consultation and training session: https://lovesurveying.com/about/
-
Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
The life of a surveyor can be a lonely one. Who do you talk to when you need to get advice, guidance and support that you need? Trying to work out what's important to you can have you going round in circles when you only got yourself to discuss it with. It's so easy to get overwhelmed and an overwhelmed mind does nothing.
But it doesn't have to be that way. That's why I created The Love Surveying Mastermind, for surveyors who love what they do. It’s for those who want to be more intentional about the business and career they're building.
What Is Covered: - What is The Love Surveying Mastermind
-
Who it is for and who it is not for
-
What results you can expect in 12 weeks of The Love Surveying Mastermind
-
How Mastermind is structured
Connect with Marion Ellis: - LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources: - Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/
-
Book one-on-one consultation and training session: https://lovesurveying.com/about/
-
Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Recently Marion had a conversation with Neil Hewitt and Charles Chalcraft about surveying thatched properties and fire safety concerns involved in those surveys.
Neil Hewitt is a Suffolk-based independent residential building surveyor who offers the RICS Building Survey. It is the highest level of survey offered under the RICS format that is particularly recommended for older properties. He specialises in older period properties, in particular local Suffolk timber frame and thatched houses.
Charles Chalcraft is a retired master thatcher who is trained as a home inspector. He now trains property professionals including surveyors how to survey properties with thatched roofs. He specialises in building surveys on older properties - cob and stone rubble that are thatched. He is also the technical advisor to the Devon and Cornwall Master Thatchers Association.
What we cover:
-
How thatched roofing begin in the UK
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Why thatched properties are appealing and what are the downsides?
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Who is qualified to survey thatched properties
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The causes of thatch fire and what homeowners can do about it
Connect with Neil Hewitt:
-
Website http://www.neilhewittsurveyor.co.uk/
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LinekdIn https://www.linkedin.com/in/neil-h-b5517021/
Connect with Charles Chalcraft:
-
LinkedIn https://www.linkedin.com/in/charles-chalcraft-3849b520b/
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Website: http://www.thatchedhomeinspector.co.uk/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Devon & Cornwall Master Thatcher Association: https://www.devonandcornwallmta.co.uk/
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The East Anglia Master Thatchers Association: https://www.eamta.co.uk/
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National Society of Master Thatchers: https://nsmtltd.co.uk/
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National Farmers Union (NFU): https://www.nfuonline.com/
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Historic England: https://historicengland.org.uk/
-
Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
The title “Attracting the Right People” may sound a little bit misleading, but don't worry, I am not going to share dating tips with you. This piece is about engagement and visibility. You need to wave your flag high and proud to get attention. But then you've also got to hold the conversation consistently to be credible. This applies whether it's at your place of work or running your own business. If you find you’re getting something other than meaningful engagement, take a long hard look at what you're putting out there.
What We Cover:
-
Talking about your values and why it matters
-
Defining and promoting your expertise to clients
-
The importance of self-awareness
-
Finding your why and listening to clients and peers
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
How Great Leaders Inspire Action by Simon Sinek https://youtu.be/u4ZoJKF_VuA
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“Start with Why: How Great Leaders Inspire Everyone to Take Action” by Simon Sinek https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447
-
Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
For this week’s episode of Women in Surveying, Marion had Clementine Munro and Joanna Tate talking about how it is to be women surveyors in the United Arab Emirates.
Joanna Tate is a RICS Registered Valuer for Colliers in Abu Dhabi, providing residential real estate valuations for banks, asset managers, companies, and individuals. Most of her valuations are for secured lending purposes (mortgages or re-mortgages). Her favourite valuations are the complex ones, the ones with no comparable evidence, the real head-scratchers. She loves it when every day is different and never knows what’s going to come up next.
Clementine Munro is a Client Relationship Manager at Exclusive Links Real Estate Brokers based in Dubai. She is passionate about knowing her communities and providing experienced advice on the neighbourhoods in Dubailand.
What we Cover:
-
What it’s like moving to a country like UAE and adjusting to a different culture
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Why property surveys in the United Arab Emirates are limited
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How it is being women in surveying in the UAE
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Why getting support from female networks is crucial for developing career in surveying
Connect with Joanna Tate:
https://www.linkedin.com/in/joannatate1/
Connect with Clementine Munro:
https://www.linkedin.com/in/clementine-munro-assocrics-9547266b/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
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Instagram https://www.instagram.com/love_surveying/
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Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
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Colliers https://www.colliers.com/en-gb
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Exclusive Links Real Estate Brokers https://www.exclusive-links.com/
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Women in Surveying https://www.facebook.com/groups/Women.in.Surveying
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Do you know what it costs to run your business? Perhaps you earn enough, you do all right, and don't think it's right or possible to charge a higher fee than you already do. Either way, every business has an ebb and flow when it comes to money. Whether you do project work and have a plan and budget, or you work harder some months of the year, make hay while the sun shines as they say.
Balancing cash flow in your business isn't always easy. If you haven't come across the Profit First method, then do your research. In many ways, making a profit is not rocket science. You just need to earn more money than you're spending. If you're not, there are two ways to tackle it: cut back to become more efficient or make more money through doing more or charging more.
What We Cover:
-
What it costs to run your business
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Deciding your work hours and earnings for Profit
-
How to price your services as an expert
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Duncan Greenwood is a Partner at DAC Beachcroft LLP, a global legal practice with offices across Europe, Asia Pacific, and Latin America focusing on insurance, health, and real estate sectors. He is a professional indemnity lawyer who has been defending claims against professionals for the last 25 years -- leading the professional property practice in the UK. Duncan has dedicated his entire career to helping surveyors with his profound understanding of the industry and regulatory frameworks around it.
What is Covered: - At what stage a professional indemnity lawyer gets involved in a property claim
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How good client communication can prevent claims
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How to respond to a claim
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How claims can affect a surveyor’s PII
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Why collecting evidence and documentation is a crucial professional practice
Connect with Duncan Greenwood:
- LinkedIn: https://www.linkedin.com/in/greenwood-duncan-4a34617a/#
Connect with Marion Ellis: - LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources: - DAC Beachcroft https://www.dacbeachcroft.com/en/gb/
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Well-run businesses generally get fewer complaints and claims, and they're certainly less complex ones. There are three main areas you need to focus on when it comes to protecting your practice as a surveyor. These are the interactions you have with your clients and customers, the areas of regulation you need to navigate, and your responsibility as a business owner.
What We Cover:
-
Attracting the right clients
-
How to navigate regulations and legal responsibilities as a business owner
-
The importance of getting help and support to manage your business
-
Three things you can do to avoid risks and protect your practice
-
The benefits of tracking and reviewing your work to you and your business
-
How to audit and create an action plan to help you make time for life events
-
How to set up a business continuity plan to design out risks and mistakes
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Maria Coulter is the Founder of Construction Coach, helping clients to grow stronger, more profitable and happier businesses. She is the starter of The Construction Revolution to get away from the 'race to the bottom' on cost, and also the Non-Executive Director of the Construction Industry Council and Chair of their Diversity and Inclusion Panel. Maria is passionate about bringing change to the industry she loves.
What we cover:
-
The role of a business coach in the construction industry
-
What changes coaching can bring to small businesses
-
How to get your business out there on the market
-
How to make yourself more visible
-
The importance of strategising and making long-term goals
Connect with Maria Coulter:
-
Twitter: https://www.twitter.com/constructcoach
-
Instagram: https://www.instagram.com/construction_coach
-
LinkedIn: https://www.linkedin.com/in/maria-coulter-bem-890a2b53/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
Resources:
-
Construction Coach https://constructioncoach.co.uk/
-
Construction Industry Council https://cic.org.uk/
-
MIPIM https://www.mipim.com/
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Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
When you know who you are being in business or life, you aren't compelled to compete. Why? Because you're clear on who you serve, what you do, the value you bring to your clients and you are able to charge what you're worth.
And yet so many surveyors who run businesses, too often suffer from comparisonitis and have one eye on the competition, rather than doing the work to understand who their clients are, who want to hand money over to you, because they value the experience you bring as a surveyor.
What We Cover:
-
How to do market research to explore your competitors
-
Where to find help with marketing and building online presence
-
How to differentiate yourself from the competitors in an authentic way
-
How to build a more positive perspective towards your competitors
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
Resources:
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
This week Marion sat down with Rebecca Jenkins and Michaela Perry-Kay for a Women in Surveying chat.
Rebecca Jenkins is a Chartered Building Surveyor based in Sussex. The company, Sussex Surveyors, is based in Hove with offices in Haywards Heath, Eastbourne and, soon, Chichester. She spends most of her time working on party wall matters, writing specifications of works and inspecting defects in residential homes. She enjoys the personal interactions that take place as part of her work and believes that protecting our existing housing stock is important from both a sustainable and economical perspective.
Connect with Rebecca Jenkins: https://uk.linkedin.com/in/rebecca-jenkins-msc-mrics-537b15138
Michaela Perry-Kay is a Chartered Building Surveyor with only 22 years left till retirement. She has Commercial Property sector experience and in recent years expanded into the residential market. She’s an SME warrior once having owned an RICS regulated firm. She craves for diversity in a profession that in 25 years thus far has failed to ‘Raise the Ratio’.
Connect with Michaela Perry-Kay: https://uk.linkedin.com/in/michaela-perry-kay-a6422616
What We Cover:
-
What it’s like being a woman in surveying and how things are changing
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How to use your communication skills in this line of work
-
Party Walls and why it’s usually not about the property but the relationships
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Sussex Surveyors https://sussexsurveyors.com/
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Helen Reynolds Style https://helenreynoldsstyle.com/
-
Warwickshire Police https://www.warwickshire.police.uk/
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
At least once a week, a surveyor contacts me who has received a complaint or claim and doesn't know what to do, or is now struggling to obtain PII insurance. And yes, while the market for insurance isn't great, the premiums are high, customers are a pain in the neck and didn't read the report, the plain truth is that at some level, you do not have a well run business and you've left yourself exposed. So if you find yourself in this situation, what do you do?
What We Cover:
-
How to accept your own part of responsibility for a complaint or a claim
-
The benefits of being a member of RICS and having your business regulated
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Why it’s better that you are a limited company than a sole proprietor
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The importance of allocating time each week or month to work on your business
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The three areas you should focus on in your busines
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Why understanding your customers is key to reducing risk
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How your personal development plan helps you run your business in a safe way
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
RICS Assigned Risk Pool https://www.rics.org/eu/upholding-professional-standards/regulation/regulatory-support/professional-indemnity/assigned-risks-pool/
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Suki Kaur Gill is the Head of Investigations at RICS. She is responsible for enabling RICS to meet its obligations to deliver effective self-regulation, by delivering high quality, transparent and robust regulatory investigations. She is also responsible for making sure decisions are made in compliance with RICS' regulatory framework.
Connect with Suki Gill:
- https://uk.linkedin.com/in/suki-gill-18702323
What we cover:
-
How the investigation process works at RICS
-
What speaking up policy is
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What skills you need to have to be part of the investigation team at RICS
-
What the disciplinary panel is and how to avoid it
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Profession Support and Assurance Guide https://www.rics.org/eu/upholding-professional-standards/regulation/how-we-regulate/profession-support-and-assurance-guide/
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Speaking Up Guidance https://www.rics.org/eu/upholding-professional-standards/regulation/regulatory-support/speaking-up/
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Lionheart https://www.lionheart.org.uk/
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Whether they are small business owners, managers, CEOs or students aspiring to run their own businesses, surveyors often reach out to me for help with business planning. There's a million different gurus, methods, books and templates you can follow to help you with business planning. Having invested in a lot of them, I’ve learned a few things about what works and what does not.
What Is Covered:
-
Why your vision needs to be based on your current definition of success
-
The difference between a big visionary goal and milestones
-
How to keep your vision, your goals and plans fluid and flexible
-
Steps to integrating business and life into a single vision
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
Jen Lemen is a co-founder of Property Elite, Chartered Surveyor and RICS APC assessor. She is the author of 'How to Become a Chartered Surveyor', published by Routledge.
She is also an experienced property consultant (co-Director of Projekt) with FRICS status, a RICS Registered Valuer and a RICS Accredited Mediator, with nearly 15 years' experience working in the commercial property sector.
What Is Covered:
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How Jen’s father’s lifestyle as a surveyor inspired her to choose a career in surveying
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Jen’s experience with training and mentoring
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What it means to be a proper surveyor
-
Who can become a chartered surveyor and what Jen’s book is about
Connect with Jen Lemen:
-
LinkedIn https://www.linkedin.com/in/jclemen/
-
Instagram https://www.instagram.com/jeflemon/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email: marion@lovesurveying.com
Resources:
-
Property Elite https://www.property-elite.co.uk/
-
Property Elite Podcast https://open.spotify.com/show/1V3YdrbTRRVaMtz4oh8I24
-
How to Become a Chartered Surveyor e-book https://www.property-elite.co.uk/product-page/ebook-how-to-become-a-chartered-surveyor
-
LionHeart https://www.lionheart.org.uk/
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
A question I'm asked a lot by surveyors is “Should I work for myself or not?”
Maybe you are a student starting out. Maybe you’re employed but not being able to create the work life balance that you crave. Or you already work for yourself, but find that you are working ridiculously long hours and feeling like getting off the treadmill. As surveyors, you love what you do, but you struggle with running a business. And when you don't have a well run business, and you don't have good boundaries around your wellbeing and your personal life, things get messy, disorganised, and your risk of claims increases. So if you're asking yourself “Should I stay, or should I go?,” here are some things that can help you decide.
What We Cover:
-
How to discover your motivation for asking the question
-
Where to look for solutions to your current situation
-
The importance of personal development and education in business
-
How to know when the time is right to start working for yourself
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
We’ve hosted a panel of Women in Surveying to discuss working under COVID, surveyors’ visibility and taking care of mental wellbeing, especially for surveyors who are also parents. Participating surveyors were Emma Snipp, Sana Gabriel and Stacey Price.
About Emma Snipp
Emma is a chartered surveyor, confidence and resilience coach. She specialises in empowering women in property, property law and construction industries to navigate the corporate culture with confidence.
https://www.emmasnipp.co.uk
About Sana Gabriel
Sana Gabriel works as a Chartered Surveyor with the public sector. She has commercial property/asset management experience covering both occupier and property owner sectors. She engages with cross-disciplinary functions having experience in Landlord and Tenant issues, leases, dilapidations, refurbishment projects, maintenance, energy & sustainability, asset management, facilities management. She works for the Huntingdonshire District Council within their commercial property team.
https://uk.linkedin.com/in/sana-gabriel-mrics-05974b54
About Stacey Price
Stacey Price is a Senior Commercial Manager for Laing O’Rourke with over 20 years of extensive experience of the commercial management of the Built Environment. She has worked on a variety of Projects across the UK and the Middle East ranging in value from £1m - £300m, using various forms of Contract and Procurement Routes. She also leads and mentors colleagues who are working towards their chartered status. She is a guest lecturer at Northumbria University and a STEM Ambassador. She chairs a Working Parents D&I Subcommittee.
https://uk.linkedin.com/in/stacey-price-mrics-238a8824
What we cover:
-
The challenges of the past year and what awaits us going forward
-
Do we need to make ourselves visible and how?
-
Why it’s crucial to take care of your mental wellbeing to be able to thrive in your business
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email: marion@lovesurveying.com
Resources:
-
Women in Surveying https://www.facebook.com/groups/Women.in.Surveying
-
Huntingdonshire District Council https://www.huntingdonshire.gov.uk/
-
Laing O’Rourke https://www.laingorourke.com/
-
LionHeart https://www.lionheart.org.uk/
-
Join the next Surveyors Get Visible Masterclass on October 6th https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
When surveyors and trainees share their worries and fears about being a professional surveyor on social media, they typically fall into three categories. Firstly, they don't know how to use the tech or get overwhelmed by which platform is best. The second worry is not knowing what to say or post. The third thing I hear from surveyors is that they often have worries and a deep rooted fear about being judged and being criticised for being seen to be showing off. In this episode, I am addressing these worries and offering tips and resources to help you overcome them.
What Is Covered:
-
Which platform is best to use for surveyors
-
What to keep in mind when writing your posts
-
How to know who your audience is
-
How to know if your content is engaging enough
-
Where to learn the writing skills for social media
-
How to develop the confidence to show up on social media
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
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Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Join the next Surveyors Get Visible Masterclass on October 6th https://calendly.com/love-surveying/surveyors-get-visible-masterclass
-
LionHeart’s Webinar - Mistakes to Avoid on LinkedIn http://u.pc.cd/m27otalK
-
RICS Insight Community https://www.rics.org/eu/surveying-profession/global-professional-network/rics-insight-community/
-
Sign up for The Surveyor Hub newsletter https://lovesurveying.com/contact/
-
Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
-
Join The Surveyor Hub supporter group and get a chance to win some great prizes https://chat.whatsapp.com/LoMcFqP3uUL0hS0oDajdqp
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
Geoff Hunt is a Chartered Building Surveyor, author of bestselling book Residential Building Defects and publisher of Architectural Timelines. He specialises in pre-war enlisted buildings, and he lectures at universities and surveyor training courses across the UK. He is also active in The Surveyor Hub as the group admin and shares his enthusiasm for surveying with our community.
What We Cover:
-
Geoff's career journey from being a carpenter to becoming Chartered Surveyor, writing books and lecturing
-
How he got an opportunity to be creative as a surveyor and write a book on building defects
-
What the Timeline is and how Geoff created it
-
The experience of working with Malcolm Hollis
Connect with Geoff Hunt:
-
https://geoffrey-hunt.com/
-
https://www.linkedin.com/in/geoffreyhunt/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Residential Building Defects by Geoffrey Hunt https://www.amazon.co.uk/Resdential-Building-Defects-Geoffrey-Hunt/dp/1842195085
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Architectural Timeline and Timeline Flip Book https://geoffrey-hunt.com/about.php
-
Surveyor Business Stories with Malcolm Hollis https://lovesurveying.com/podcasts/041-surveyor-business-stories-with-malcolm-hollis/
-
Sign up for The Surveyor Hub Newsletter at https://www.lovesurveying.com
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
In this episode, we are talking about looking after our wellbeing as surveyors in order to be able to thrive in our business. As much as wellbeing is an overused word, it's still not understood well and it's so critical to your business and your work, especially if you work for yourself. Our energy and wellbeing affects how we react to different situations, and when you're in the business of surveying and working with people, it shows.
What is Covered:
-
Why checking in with how we feel is important for our business
-
The difference between being well and doing wellbeing
-
Where to start with looking after your wellbeing
-
Available support for looking after your wellbeing
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
Sign up for The Surveyor Hub Newsletter at https://www.lovesurveying.com
-
Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub
-
The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying
-
Lionheart webinars https://www.lionheart.org.uk/webinar-library
-
Maslow's Human Needs https://www.npr.org/programs/ted-radio-hour/399796647/maslows-human-needs?t=1631725434754
-
Women in Surveying https://www.facebook.com/groups/Women.in.Surveying
-
RICS https://www.rics.org/eu/
Nicola Allen is the Director at DA Associates Consultancy. She has 8 years of professional experience as a building surveyor, fire risk assessor and project manager, and has been involved in commercial, retail and public sectors. Nicola is a RICS Associate Assessor and acts a Consultant to Property Elite in providing support for candidates undertaking their AssocRICS assessments/qualifications.
What We Cover:
-
Having the courage to make a leap and change careers
-
How teaching helps continuous development as a surveyor
-
What opportunities the pandemic opened for surveyors
-
Finding the middle ground between using technology and the traditional surveyors' "sixth sense"
Connect with Nicola Allen:
https://uk.linkedin.com/in/nicola-allen-820a014a
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/love_surveying/
-
Facebook https://www.facebook.com/love_surveying/
-
Email marion@lovesurveying.com
Resources:
-
DA Associates Consultancy https://www.da-associates.co.uk/
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Sign up for The Surveyor Hub Newsletter at https://www.lovesurveying.com
-
Lionheart https://www.lionheart.org.uk/
You know you're a surveyor when you've been waiting all summer for this podcast to return.
We are back now, and it’s been a tricky ride since we’ve learned about the outcome of the independent RICS review by Alison Levitt. I’ve had to take time to process what I've read and what I've experienced, not just as a member surveyor of RICS, but also as a member of the Governing Council. Like many of you, I too felt shock, disappointment, anger, and I felt hurt that the trust and confidence I put into something that I really believed in had been violated.
But I've reflected on the standards and regulations that surveyors follow, and they are still some of the best in the world. They make a difference every day to the lives of people and the clients we help them support. There are good people that work at RICS and they need our support. And if you can put yourself in a position to make a difference and to do good, then why wouldn't you? That's how I ended up on the Governing Council, and it’s how this podcast has come about, and how The Surveyor Hub Community has grown. Because surveying is not really about the construction and the buildings, it’s about people.
In the new season of The Surveyor Hub Podcast, there will be weekly conversations on surveying and life, but there will also be regular Women in Surveying panel discussions where women's voices are being put forward, where women step into visibility in order to make a difference in our industry. Finally, there will be short weekly podcasts about the business of surveying.
Join us in the new season, subscribe, rate, review and follow us because the more we feel connected and supported, the better we feel about what we do.
Resources:
-
Sign up to hear the latest Surveyor Hub news by joining the mailing list at https://www.lovesurveying.com
-
RICS Independent External Review by Alison Levitt QC https://www.rics.org/uk/about-rics/corporate-governance/independent-external-review-information-centre/
-
RICS Press Conference - Publication of the Levitt Report https://youtu.be/w1AQ6L46kvk
-
Connect with Marion Ellis at marion@lovesurveying.com
-
Connect with Marion on LinkedIn: https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub/
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Instagram https://www.instagram.com/love_surveying/
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Facebook https://www.facebook.com/love_surveying/
Ray Simmonds is the Technical Manager at Countrywide Surveyors, one of the largest, most trusted property surveying and valuation practices in the UK.
What we cover:
- What is the relationship between the panel firms and lenders- How to make decisions and stand by them- How has the pandemic changed the way we work- Can AVMs replace surveyors and valuers? Connect with Ray Simmonds:
LinkedIn https://www.linkedin.com/in/ray-simmonds-1928aa35/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/marionsurveyor/
-
Facebook https://www.facebook.com/marionsurveyor/
-
BlueBox https://www.blueboxpartners.com/
Resources:
-
Countrywide Surveying Services https://www.countrywide.co.uk/
-
LionHeart https://www.lionheart.org.uk/
-
The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
We've recently held a panel discussion about PII with a few experts in the field.
What we cover:
- What is a PII and how does ARP work
- How to cover claims in the PII
- How to reduce liabilities
- What is the current state of the insurance market
Participants:
Paul Holford BSc (Hons) MRICS is a member of the RICS with over 20 years post qualification experience. He is an RICS Registered Valuer, member of ALEP and highly experienced Chartered Surveyor. He is the owner and director of Morgan Sloane Chartered Surveyors who are regulated by the RICS, are ARMA partners and have the resources and experience necessary to provide expert advice to their clients.
Connect with Paul Holford:
- LinkedIn https://www.linkedin.com/in/pholford/
- Website http://www.morgansloane.co.uk/
Ruth Brown MRIC is a Chartered Surveyor and Director at Ruth Brown & Co ltd, providing bespoke surveying services throughout the Highlands and Islands.
Connect with Ruth Brown:
- LinkedIn https://www.linkedin.com/in/ruth-brown-mrics-5492b843/
- Website https://www.ruthbrowncoltd.co.uk/
Mark Carver leads Miller’s UK and International Professional Risks team which provides professional indemnity (PI), cyber, directors’ & officers’ (D&O) insurance solutions to a wide variety of clients and brokers in the UK and internationally. His clients include Professional Bodies, Regulators, Top 100 law firms, Lloyd’s Brokers, Top 10 Surveyors and international brokers.
Connect with Mark Carver:
- LinkedIn https://www.linkedin.com/in/mark-carver-acii
- Website http://www.miller-insurance.com/
Alexandra Anderson is an insurance lawyer and partner at City law firm RPC, who specialises in defending claims against surveyors and valuers.
Either via their insurers and upon direct instructions, Alexandra regularly gets drafted in to act for surveyors on the defence of a wide variety of claims, arising from all aspects of the typical surveying practice, from survey and valuation to property management and receiverships.
Alexandra is a regular speaker and author on a wide range of industry topics. She co-edits Hogarth's 'Insurance for the Construction Industry' and was involved in the last 3 revisions to the RICS's minimum terms. She sits on the Market Liaison Group and works with RICS on a variety of risk management and education issues.
Connect with Alexandra Anderson:
- LinkedIn https://www.linkedin.com/in/alexandraanderson1
- Website https://www.rpc.co.uk/
Connect with Hugh Garnett, Regulatory Policy Manager at RICS:
- LinkedIn https://www.linkedin.com/in/hughgarnett/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/marionsurveyor/
- BlueBox https://www.blueboxpartners.com/
Resources:
- Miller Insurance https://www.miller-insurance.com/
- Reynolds Porter Chamberlain https://www.rpc.co.uk/
- RICS PII Requirements: https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/regulatory-support/professional-indemnity-insurance-requirements-version-8-april-2021-1.pdf
- RICS Minimum Policy Wording: https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/regulatory-support/2021-rics-approved-minimum-wording--uk-.pdf
- RICS Assigned Risks Pool: https://www.rics.org/uk/upholding-professional-standards/regulation/regulatory-support/professional-indemnity/assigned-risks-pool/
- Risk, Liability and Insurance Guidance Note: https://www.rics.org/uk/upholding-professional-standards/sector-standards/valuation/risk-liability-and-insurance/
- Episode 031 Claims and Compliance with Alexandra Anderson http://thesurveyorhub.co.uk/031-claims-and-compliance-masterclass-with-alexandra-anderson
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Rebecca Lovelace is the Founder and Chief Dot-joiner at Building People CIC, a co-founder of Be Onsite and BuildForce, and a Fellow of the Royal Society of Arts. With twenty years’ experience in industry, Rebecca brings expertise in maximising the social impact of construction projects through enabling collaboration between multiple stakeholders and individuals from diverse and disadvantaged local communities, with a particular focus on social value. She is passionate about “joining the dots” and creating a diverse and inclusive industry.
What we cover:
-
What it means to be a Chief Dot-joiner at Building People
-
How to pull different players together for the same purpose
-
How to join the dots between different stakeholders
-
The experience of leading and running your own business
Connect with Rebecca Lovelace:
- LinkedIn https://www.linkedin.com/in/rebecca-lovelace-7625013
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/marionsurveyor/
-
Facebook https://www.facebook.com/marionsurveyor/
-
BlueBox https://www.blueboxpartners.com/
Resources:
-
Building People CIC https://www.buildingpeople.org.uk/
-
BuildForce https://www.buildforce.org.uk/
-
Be Onsite http://www.beonsite.org.uk/
-
National Association of Women in Construction https://www.nawic.org/nawic/default.asp
-
Royal Society of Arts https://www.thersa.org/
-
The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Ian Jeal is the Global Director of Education and Qualification Standards at the Royal Institution of Chartered Surveyors. Ian is responsible for RICS’ global university relationships and works with RICS’ technical experts to agree the criteria and assessment processes for RICS’ professional qualifications.
What we cover:
-
How to get qualified and join RICS
-
What has changed in the APC Assessments during the pandemic
-
What it means to be an assessor, counselor and supervisor
-
How the assessment process can be improved
Connect with Ian Jeal:
- LinkedIn https://www.linkedin.com/in/ianjeal6/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/marionsurveyor/
-
Facebook https://www.facebook.com/marionsurveyor/
-
BlueBox https://www.blueboxpartners.com/
Resources:
-
Become an assessor: https://www.rics.org/uk/surveying-profession/career-progression/become-an-assessor/
-
Diversity and inclusion information – information on what we are doing to raise awareness and support: https://www.rics.org/uk/about-rics/responsible-business/diversity-and-inclusion/
-
Surveying apprenticeships: https://www.rics.org/uk/surveying-profession/what-is-surveying/surveying-apprenticeships/
-
Candidate support: https://www.rics.org/candidatesupport
-
LionHeart https://www.lionheart.org.uk/
-
The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Ann Gray, FAIA, FRICS is both a licensed architect and real estate broker. Ann founded GRAY Real Estate Advisors in 1995 providing consulting services to property owners, brokers, and land-use attorneys on entitlements, development, and positioning to optimize outcomes for complex properties.
She is a member of the RICS Presidential Team elected to promote ethical and professional standards worldwide, communicate RICS alignment with UN Sustainable Development Goals and engage governments and private industry in the value of a consistent high-quality credential.
She currently serves on the RICS Global Governing Council and has been elected to the presidential team on track to assume the presidency in 2022.
What we cover:
-
What it is like to be a RICS professional in the US
-
What the “Defining our Future” review is and why it is important
-
The networking challenges imposed by Covid
-
What it means to work for the RICS Presidential Team
Connect with Ann:
- LinkedIn https://www.linkedin.com/in/anngray/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/marionsurveyor/
-
Facebook https://www.facebook.com/marionsurveyor/
-
BlueBox https://www.blueboxpartners.com/
Resources:
-
GRAY Real Estate Advisors https://www.gray-advisors.com/
-
Defining Our Future https://www.rics.org/fr/about-rics/corporate-governance/defining-our-future/?fbclid=IwAR2D2Jbq-UR1jkGz6Vowg8g9zdq22lHpb5vyUvCwScQmQZZSSjwilYt6XBU
-
RICS Presidential Team https://www.rics.org/eu/about-rics/corporate-governance/presidential-team/
-
RICS Governing Council https://www.rics.org/eu/about-rics/corporate-governance/governing-council/
-
UN Sustainable Development Goals https://www.rics.org/eu/about-rics/responsible-business/un-sustainable-development/
-
The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
A case that started with a survey in 2011, Hart v Large recently came to a climax, raising a number of issues that have sent shivers down the collective spines of the residential sector. Settled out of the court, the resulting level of damages was awarded against the surveyor.
We gathered a panel of participants to discuss this case.
Leslie Milson is a Chartered Valuation Surveyor and RICS Registered Valuer undertaking all manner of formal residential valuations, Homebuyer Reports and Building Surveys. She works for Watsons Property.
Tim Jones, a Chartered Building Surveyor, BlueBox Trainer, RICS APC Trainer, Chair, Assessor and SAVA Assessor, who specialises in residential building surveys and valuation advice.
Geoff Hunt is a sole practitioner based in Somerset, specialising in pre-war and listed building pre-acquisition surveys and defects. He is the author of The Defects Timeline and of Residential Building Defects.
Phil Parnham is a Chartered Building Surveyor with an expertise in the diagnosis of defects and dampness in residential properties. He has many years of experience in the social housing, higher education and residential sectors and is one of the founders of BlueBox Partners.
John Brownlow is a Director in the practice of Edwards Genesis (Chartered Surveyors), a Director of Brownlow Associates Ltd (Chartered Surveyors) and a Partner in Hampson Moore (Consultant Surveyors & Valuers). He is also an RICS Registered Valuer.
Marion Ellis is the founder of The Surveyor Hub and Women in Surveying Initiative, as well as Managing Director of BlueBox Partners. She is currently leading The Surveyor Hub Mastermind.
What we cover:
-
What is the Heart v Large case and what are the lessons to be learned from it
-
What is a PCC and when it should be sought
-
How to work with the Home Survey Standard
-
How to limit the liability of the surveyor
Connect with Leslie Milson:
- LinkedIn https://www.linkedin.com/in/leslie-milson-mrics-rics-registered-valuer/
Connect with Tim Jones:
-
https://www.atherstonestjames.com/
-
LinkedIn http://uk.linkedin.com/pub/tim-jones/2a/a20/313
-
Facebook https://m.facebook.com/Localbuildingsurveys/
Connect with Geoff
- https://www.geoffrey-hunt.com
- LinkedIn https://www.linkedin.com/in/geoffreyhunt/
Connect with Phil Parnham:
-
LinkedIn https://www.linkedin.com/in/philparnham/
-
Twitter https://twitter.com/philparnham/
-
BlueBox https://www.blueboxpartners.com
Connect with John Brownlow:
- LinkedIn https://www.linkedin.com/in/john-brownlow-47375052/
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/marionsurveyor/
-
Facebook https://www.facebook.com/marionsurveyor/
-
BlueBox https://www.blueboxpartners.com/
Resources:
-
Hart v Large: Important guidance for surveyors when advising prospective purchasers https://www.rpc.co.uk/perspectives/real-estate-and-built-environment/hart-v-large-important-guidance-for-surveyors-when-advising-prospective-purchasers/
-
Hart v Large Case Update https://www.rics.org/uk/news-insight/latest-news/news-opinion/hart-v-large-case-update/
-
The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Reuben Miller is a MRICS Chartered Surveyor and RICS Registered Property Valuer with 20 years’ diverse real estate experience in a wide range of residential property types across London and the south-east. He works as a residential chartered surveyor and RICS valuer at RM Surveyors.
He holds a Master’s of Science and a Post Graduate Diploma in Property Development and Planning from London’s South Bank University, and is a Member of the Royal Institution of Chartered Surveyors (MRICS).
He is an expert in mortgage valuations for banks and building societies and a broad range of surveys and RICS valuations for homebuyers, investors, corporates and charities.
What we cover:
-
Dyslexia and different ways of learning
-
Why empathy is a surveyor's superpower
-
The importance of health, wellbeing and peer support in the surveying business
-
The experience of being a self-employed surveyor
Connect with Reuben Miller:
- LinkedIn https://www.linkedin.com/in/reubenmiller
Connect with Marion Ellis:
-
LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
-
Instagram https://www.instagram.com/marionsurveyor/
-
Facebook https://www.facebook.com/marionsurveyor/
-
https://www.blueboxpartners.com/
Resources:
-
RM Surveyors https://rmsurveyors.co.uk/
-
LionHeart https://www.lionheart.org.uk/
-
How To Fail With Elizabeth Day https://www.elizabethdayonline.co.uk/
Michael Day is a Fellow of the RICS, National Association of Estate Agents (NAEA) and Association of Residential Letting Agents (ARLA).
He has been a Partner and Director in some of the UK’s most successful property businesses and has held senior posts within the industry’s professional bodies. Since 2005, he has been an associate within a successful private practice, Integra Property Services.
As a well-known industry figure and a key influencer in the residential property sector, Michael is a regular contributor to the trade press and a well-known and experienced speaker at industry seminars, webinars, podcasts and conferences.
What we cover:
- How training within the property industry should look like
- The mission of Agents Together
- How to plan and diversify your business
- Why it is important to stay connected within the industry
Connect with Michael Day:
- LinkedIn https://www.linkedin.com/in/michael-day-173a2616
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub
- Instagram https://www.instagram.com/marionsurveyor
- Facebook https://www.facebook.com/marionsurveyor/ * https://www.blueboxpartners.com/
Resources:
- Integra Property Services https://www.integra-ps.com/
- Agents Together https://www.agentstogether.co.uk/
- Simon Sinek – Start With Why https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447/
- NAEA https://www.naea.co.uk/
- ARLA https://www.arla.co.uk/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Nicholas Isaac is a property litigator with extensive experience in all aspects of property litigation, and relishes the challenge of difficult cases, last-minute instructions and novel points. He works as a barrister at Tanfield Chambers.
Nick’s practice sometimes crosses over into commercial work, usually with a property angle, and his clients include large London estates, as well as commercial and private clients.
What We Cover:
- What does a barrister job look like
- What are boundary disputes and what is behind them
- What is the Party Wall Act and what it covers
- How should surveyors approach potential boundary disputes
Connect with Nicolas Isaac:
- LinkedIn https://www.linkedin.com/in/nicholas-isaac-qc-797b6616
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/marionsurveyor/
- https://www.blueboxpartners.com/
Resources:
- Tanfield Chambers https://www.tanfieldchambers.co.uk/
- The New Party Wall Casebook by Nicholas Isaac QC and Matthew Hearsum https://www.amazon.com/New-Party-Wall-Casebook/dp/1076387004
- 1996 Party Wall Act https://www.legislation.gov.uk/ukpga/1996/40/contents
- Party Walls: Law and Practice Paperback by Stephen Bickford-Smith, David Nicholls and Andrew Smith https://www.amazon.com/Party-Walls-Law-Practice-Fourth/dp/1784730122
- Mediation with Claire-Elaine Arthurs on The Surveyor Hub Podcast https://thesurveyorhub.libsyn.com/010-mediation-with-claire-elaine-arthurs
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
We’ve gathered four surveying experts on a panel to discuss how surveyors should handle client complaints in order to minimise reputation and financial risks to their businesses.
In this episode, we’ve gathered four surveying experts on a panel to discuss how it is to receive a complaint on a survey, how surveyors should handle client complaints in order to minimise reputation and financial risks to their businesses.
About Participants:
Christine O’Rourke is Head of Conduct Standards at RICS supporting surveyors by producing standards and guidance on professional conduct including the Rules of Conduct. She has worked in complaint handling roles in a number of organisations including RICS, other professional bodies and the Pensions Ombudsman.
Connect with Christine O’Rourke
- LinkedIn https://www.linkedin.com/in/christine-o-rourke-b7ab6715a
Peter Habert is Director of Policy at the Property Ombudsman. He is responsible for TPO's Policy and Communication Teams. He is a strong business development professional with a Diploma focused in Public Relations from Chartered Institute of Public Relations.
Connect with Peter Habert
- LinkedIn https://www.linkedin.com/in/peter-habert-40881053/
Angela Chamberlain is a partner of EC Surveyors LLP, a small team who provide residential surveys and valuations in South Devon. The majority of their work is undertaken for purchasers, many of whom are referred by conveyancers or are repeat clients.
Connect with Angela Chamberlain
LinkedIn https://www.linkedin.com/in/angela-chamberlain-mrics-2621823b/
Michael Holden is the MD of a surveying practice in the North West of England, Cumbria and the Dales. He had a varied career over 30 years covering real estate appraisals, high end residential surveys, property management and regeneration.
Connect with Michael Holden
- https://michaelholdenfrics.co.uk/
Connect with Marion Ellis:
- https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub/
- Instagram @marionsurveyor
- Twitter @marionsurveyor
- Facebook https://www.facebook.com/marionsurveyor
- www.blueboxpartners.com
What We Cover:
- Why it’s important to have a complaints Handling Procedure
- What are the stages of this procedure
- How some of the experiences with complaints look like
- What happens when a complaint is taken to RICS
Resources:
- The Property Ombudsman https://www.tpos.co.uk/
- The complaint portal tool that surveyors can give to complainants where they are unable to resolve the dispute themselves https://selfserve.tpos.co.uk/
- Hart v Large Go Fun me page https://www.gofundme.com/f/support-savaged-large-surveyor
- Complaints Handling Guidance https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/sector-standards/valuation/complaints-handling-1st-edition-rics.pdf
- Help sheet on requirements for a CHP https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/complaints-handling-procedure-guidance-for-firms.pdf
- Example CHP and complaints log https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/regulation/complaints-handling-procedure-and-complaint-log-examples.doc
- Assigned Risks Pool https://www.rics.org/uk/upholding-professional-standards/regulation/regulatory-support/professional-indemnity/assigned-risks-pool/
- Lion Heart https://www.lionheart.org.uk
Kelly Allen is a Building Surveyor with a history of working in the construction industry. For the past four years, she has been working for Faithorn Farrell Timms LLP.
A campaigner for the industry, she leads outreach programmes to educational facilities and charities to promote the profession and inspire young talent. She drives fundraising incentives for various charities supporting community-based youth clubs and individuals who are without homes.
Having won the 2019 Young Surveyor of The Year Award, she has since utilised her platform within the profession to help those suffering adversities. She prides herself in being an inspirational speaker and a positive advocate for mental health and wellbeing.
What We Cover:
- Starting in the industry one step at the time
- How to ask for advice and learn from the others
- The importance of speaking openly about mental health and wellbeing
- How to give back to the community as a surveyor
Connect with Kelly Allen
- LinkedIn https://www.linkedin.com/in/kelly-allen-205690a8/
Connect with Marion Ellis
- LinkedIn https://www.linkedin.https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/marionsurveyor/
- https://www.blueboxpartners.com/
Resources:
- Faithorn Farrell Timms LLP https://www.effefftee.co.uk/
- JusB https://www.jusb.co.uk/
- RICS Matrics Young Surveyor of the Year Award https://www.rics.org/eu/surveying-profession/global-professional-network/matrics/young-surveyor-of-the-year-awards-2020/rics-matrics-young-surveyor-of-the-year-2020/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
In this episode, Phil Parnham, the director of Bluebox Partners, is interviewing Alan Milstein, the Chairman of the Residential Property Surveyors Association, which is focused on supporting the interests of independent residential surveyors and making surveys more attractive to homebuyers.
Although a practicing surveyor, Alan spends most of his time lobbying with the government and industry stakeholders to promote the importance of surveys and the skills of the independent practitioner.
What Is Covered:
- What is RPSA and its growth during the pandemic
- Surveyors as facilitators of home buying, not dream killers
- Why only 20% of home buyers commission a home survey
- How the RPSA Panel works and what products it offers
- How to change the perception of residential surveyors in the public
Connect with Alan Milstein:
- LinkedIn https://www.linkedin.com/in/alan-milstein-97589b11/
Connect with RPSA:
- Website http://www.rpsa.org.uk/index.php
- Facebook https://www.facebook.com/rpsassoc/
- LinkedIn https://www.linkedin.com/company/residential-property-surveyors-association
- Twitter https://twitter.com/the_rpsa
Connect with Phil Parnham:
- LinkedIn https://www.linkedin.com/in/philparnham/
- Twitter https://twitter.com/philparnham
- https://www.blueboxpartners.com/
Resources:
- Skyline Surveying http://skylinesurveying.co.uk/index.html
- Surveyors PI: Hart v Large – surveying and valuing residential property https://www.cms-lawnow.com/ealerts/2020/06/surveyors-pi-hart-v-large-surveying-and-valuing-residential-property/
- SAVA Home Condition Survey https://sava.co.uk/home-condition-survey/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Matt Nally is the founder and director of Survey Booker, a specialist CRM tool that helps surveyors to generate and convert more leads, as well as reduce admin work in the survey process. Survey Booker automates tasks such as quoting, payment, terms of engagement and survey updates, so surveyors can focus on the quality of contact with a customer and the quality of survey itself.
What Is Covered:
- How Matt conducted customer experience research for the surveying industry
- The findings on inquiry response time and the quality of websites of surveyors
- Why it’s so important to respond to customers within one day
- How Survey Booker works and its benefits for surveyors
- How surveyors can improve the quality of engagement with customers
Connect with Matt Nally:
- https://www.linkedin.com/in/mattnally/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- Survey Booker https://surveybooker.co.uk/
- Risk Management in Surveying with Emma Vigus https://directory.libsyn.com/episode/index/id/16867835
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Wheeler & Lai Chartered Surveyors was founded in 2018 by Rebecca Wheeler MRICS and Sau-Wan Lai MRICS, specialising in the commercial property sector.
Rebecca Wheeler BSc (Hons) MRICS, qualified as a chartered surveyor in 2003 and has over 18 years experience in the property market, especially in landlord and tenant work, lettings and sales. She is based on the Isle of Wight where she also plays an active role in local charities and events.
Sau-Wan Lai MSc MRICS qualified as a chartered surveyor in 2008 and has over 13 years experience in the property sector. She believes that knowing the local market is just as important as the wider picture, and she specialises in commercial property management and valuations.
What We Cover:
- How Rebecca and Sau-Wan met and what motivated them to start a business together
- Residential vs. commercial property sector
- The value of networking and support from peers in the early stages of a business
- Presenting yourself, personal branding and the wise use of social media
Connect with Rebeca Wheeler:
- LinkedIn https://uk.linkedin.com/in/rebecca-wheeler-mrics
- Email rwheeler@wlsurveyors.co.uk
Connect with Sau-Wan Lai:
- LinkedIn https://www.linkedin.com/in/sau-wan-lai/
- Email slai@wlsurveyors.co.uk
Connect with Wheeler & Lai Chartered Surveyors:
- Website https://www.wlsurveyors.co.uk/
- Facebook https://www.facebook.com/WLSurveyors/
- Twitter https://twitter.com/WLSurveyors
- Instagram https://www.instagram.com/wlsurveyorsuk/
- YouTube https://www.youtube.com/channel/UCX5ewpf-vuOgYA9dKIeQbHg
Connect with Marion Ellis
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners/
- Women in Surveying https://www.womeninsurveying.com/
- The Surveyor Hub Mastermind Waiting List https://www.blueboxpartners.com/small-business-network-waiting-list/
Dr Samantha Organ is a Chartered Surveyor and experienced Senior Lecturer with a history of working in higher education. She holds a PhD in energy efficiency, with particular research interests in energy efficiency and conservation, and skills in sustainable development and environmental awareness.
Samantha is a member of the RICS Matrics UK Board, and the Winner of Young Building Surveyor of the Year 2020. She was a Finalist of Women of the Future Awards 2019, was shortlisted Young Surveyor of the Year Award 2018, and for UWE SU Outstanding Teaching Award 2019. She was Nominated for The National Trust Playing Your Part Award 2018 and 2019.
What Is Covered:
- Samantha’s PhD research into what motivates people to improve their homes
- Samantha’s background and how she became a lecturer in building surveying
- The importance of awards to promote the surveying profession more widely
- The challenges for both students and lecturers during the pandemic
Connect with Dr Samantha Organ:
- Website https://people.uwe.ac.uk/Person/Samantha2Organ
- Twitter https://twitter.com/seorgan/
- LinkedIn https://www.linkedin.com/in/dr-samantha-organ-44246b16/
Connect with Marion Ellis
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- National Trust https://www.nationaltrust.org.uk/
- Building Surveying at the University of West of England https://courses.uwe.ac.uk/K230/building-surveying
- RICS Matrics Young Surveyor of the Year Awards, 2020 https://www.rics.org/eu/surveying-profession/global-professional-network/matrics/young-surveyor-of-the-year-awards-2020/rics-matrics-young-surveyor-of-the-year-2020/
- Women of the Future Awards https://awards.womenofthefuture.co.uk/
- LionHeart https://www.lionheart.org.uk/
- Surveyor Business Stories with Malcolm Hollis https://directory.libsyn.com/episode/index/id/16957895
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Peter Bolton King (FRICS FNAEA FIRMP) is a freelance trainer and consultant. Until September 2020, he was the Global Director of Professionalism and Ethics at the RICS.
Peter started work in 1973 with Locke & England. After qualifying as a Chartered Surveyor, he became the firm’s youngest ever partner.
He served as the CEO of the National Federation of Property Professionals in the UK from 2003 to 2012, a post he held before joining the RICS.
He is also part of the RICS’ Regulation of Property Agents (RoPA) team.
What We Cover:
- The benefits of qualifying as a Chartered Surveyor parallel to working in the industry
- What resilience training for young professionals means
- Professionalism and ethics in the surveying industry
- Differences in professional standards and ethics across cultures
- The work of RoPA and upgrading regulations
Connect with Peter Bolton King:
- LinkedIn https://www.linkedin.com/in/peter-bolton-king-183a4222/
- Twitter https://twitter.com/peterboltonking
Connect with Marion Ellis
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- RICS Global Professional and Ethical Standards https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/standards-of-conduct/the-global-professional-and-ethical-standards.pdf
- Regulation of Property Agents Working Group Report https://www.gov.uk/government/publications/regulation-of-property-agents-working-group-report
- National Federation of Property Professionals (NFoPP) http://www.nfopp.co.uk/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
In the last episode of this year, we are turning the table and lending the host role over to chartered surveyor Daniel Hindson, who is interviewing Marion Ellis, the founder of The Surveyor Hub and Women in Surveying Initiative, as well as Managing Director of BlueBox Partners.
With 20 years’ experience in the residential property sector, and having qualified as a chartered surveyor in 2004, Marion has developed a deep understanding of the challenges that many in the surveying profession face. She is currently leading The Surveyor Hub Mastermind, where she mentors surveyors who want to improve their business skills and have interest in personal development.
What Is Covered:
- Marion’s journey into the surveying profession
- How Women in Surveying came about
- How The Surveyor Hub started
- Experience with RICS Governing Council
- What is The Surveyor Hub Mastermind
- The importance of wellbeing in business
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Connecting with Daniel Hindson:
- LinkedIn https://www.linkedin.com/in/daniel-hindson-mrics/
Resources:
- The right to buy: the housing crisis that Thatcher built https://www.theguardian.com/society/2015/aug/26/right-to-buy-margaret-thatcher-david-cameron-housing-crisis
- Wrexham Glyndwr University https://www.glyndwr.ac.uk/en/
- Sulfate damage to concrete floors on sulfate-bearing hardcore - Building Research Establishment https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/429208/sulphate_damage_research_report.pdf
- RICS Governing Council. So what? https://www.linkedin.com/pulse/rics-governing-council-so-what-marion-ellis-frics-ccxp/
- RICS Members: Don't vote until you've read this https://www.linkedin.com/pulse/transparency-accountability-visibility-marion-ellis-frics-ccxp/
- Women in Surveying https://www.womeninsurveying.com
- MRICS to FRICS Women in Surveying https://www.facebook.com/groups/MRICS.to.FRICS.Marion.Ellis
- Brené Brown https://brenebrown.com
- RICS: Women joining surveying profession in increasing numbers https://www.rics.org.uk/about-rics/responsible-business/diversity-and-inclusion/women-joining-surveying-profession-in-increasingly-greater-numbers/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners/
- The Surveyor Hub Mastermind https://www.blueboxpartners.com/the-surveyor-hub-mastermind/
- Carey Glass: Creating Change with Ease https://www.linkedin.com/in/careyglass/
James Brook is the recent winner of the RICS Young Surveyor of the Year Award for residential property. He is chartered surveyor and co-founder of Novello Chartered Surveyors based in London and Surrey.
Since starting Novello in 2019 they have grown to a firm of four surveyors and have big plans for the future. They have developed their own suite of home surveys and valuation reports and have created their business around technology aiming to provide high quality reports in a quick turnaround.
What Is Covered:
- The difference between working for a corporate surveying company and for an SME
- Why it’s important to build business skills alongside surveying skills
- How to build a surveying business based on technology from scratch
- Making space for company’s growth ahead of time and recruiting skills
- Work-life balance and personal development
Connect with James Brook:
- Website https://novellosurveyors.co.uk/
- Facebook https://www.facebook.com/novellosurveyors
- Instagram https://www.instagram.com/novello_property/
- LinkedIn https://www.linkedin.com/company/novellosurveyors
- https://www.linkedin.com/in/jrhbrook/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- GoReport https://goreport.com/
- Survey Booker https://surveybooker.co.uk/
- LionHeart https://www.lionheart.org.uk/
- Conveyancing With Sarah Dwight https://thesurveyorhub.libsyn.com/024-conveyancing-with-sarah-dwight
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
John Hambly is a Chartered Building Surveyor and former keen rugby player, who has retired in 2007 after being diagnosed with MS. Using his surveyor mindset and skillset, he established the Samson Centre for MS in Guildford in 2005, and helped develop the facility through to completion in 2018. In 2020 he published his memoire book called ‘Samson Rising.’
What We Cover:
- How John got into residential surveying
- What the book ‘Samson Rising’ is about
- The odd connections between rugby and surveying
- Adapting the surveying practice due to illness
- How Samson Centre was established and how it functions today
Connect with John Hambly:
- LinkedIn https://www.linkedin.com/in/john-hambly-4584911b7/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- Samson Rising by John Hambly https://www.amazon.co.uk/Samson-Rising-John-Hambly/dp/1852001976
- Samson Centre http://www.samsoncentre.org.uk/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Malcolm Hollis is Professor of Building Surveying at Reading University and Director at Hollis Consulting Ltd. A leading authority on building surveying, he has worked throughout the UK, Europe and the Far East, and he remains a practising building surveyor specializing in the diagnosis of defects in buildings.
Professor Hollis is also a well-known broadcaster, and lectures widely on surveying and dilapidations. He has written a number of books and contributed articles and chapters to a wide range of publications. More recently, he has been hosting free webinars for learners, students and trainee surveyors via The Surveyor Hub - gratefully received by many during lockdown 2020.
What We Cover:
- Malcolm Hollis's career path and how he grew his business
- How he created a collection of objects left behind at the properties he inspected
- How he got into TV broadcasting and how the industry reacted to that
- Fire risk and fire safety and the crucial role of surveyors to make buildings safer
- Why surveying profession needs to receive more recognition for its contribution
Connect with Professor Malcolm Hollis:
- LinkedIn https://www.linkedin.com/in/malcolm-hollis-16b7371/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- Hollis Consulting https://www.hollisglobal.com/
- Surveying Buildings by Malcolm Hollis https://www.amazon.com/Surveying-Buildings-Malcolm-Hollis/dp/1842191926/
- Building a Safer Future: Independent Review of Building Regulations and Fire Safety https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/707785/Building_a_Safer_Future_-_web.pdf
- BSc Building Surveying - University of Reading https://www.reading.ac.uk/ready-to-study/study/subject-area/surveying-and-construction-ug/bsc-building-surveying.aspx
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Emma Vigus is the Managing Director at mio, a sales progression platform for estate agents. Emma has over 20 years’ experience in sales, marketing and business development across the residential property sector. Prior to her current role at mio, she spent 10 years specializing in PII insurance and risk management for surveyors.
She is also Founder and Chairperson of Women In Residential Property, which fosters collaboration between women in senior roles across all sectors of the residential property sector.
Emma has been featured in a range of publications, including EA Today, The Negotiator, Today’s Conveyancer, Mortgage Finance News and been a guest on The World Class Agency Podcast.
What We Cover:
- Risk management in surveying and how to overcome the fear of claims
- Tips and advice for surveyors on renewing their PII
- What is mio and what they do
- Working with surveyors vs. working with estate agents
- Being a managing director in an early-stage business
- The mission on Women in Residential Property network
Connect with Emma Vigus:
- LinkedIn https://www.linkedin.com/in/emmavigus/
- https://mio.co.uk/emma-vigus/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- mio https://mio.co.uk/
- Howden Insurance Brokers https://www.howdengroup.com/
- Home Buying and Selling Group https://homebuyingandselling.wixsite.com/hbsg
- Women in Residential Property https://www.womeninresidentialproperty.co.uk/
- Ella’s - Safety, Care and Support for Survivors of Trafficking and Exploitation https://www.ellas.org.uk/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Robert Desbruslais is a Chartered Building Surveyor and member of the RICS with 30 years post qualification experience. He is the owner of Desbruslais Chartered Surveyors, specialising in pre purchase surveys throughout the UK, focusing predominantly in London and the southern counties, with an emphasis on listed and period property.
With a deep knowledge of period construction and defects, he gives regular talks on construction and listed building matters, and is well placed to understand and explain the implications of purchasing a structurally complex building.
What Is Covered:
- How Robert set up his own business amidst the financial crisis
- Why writing a good report is such a key skill in surveying
- Robert’s process from quoting to producing a report
- The benefits and potential problems with the new RICS Home Survey Standards
- How LinkedIn helps with the surveying business
- The cycle of scaling and the key step of hiring your first employee
- Why it is difficult to train students to work on listed and period properties
Connect with Robert Desbruslais:
- LinkedIn https://www.linkedin.com/in/robert-desbruslais-a524b910/
- https://www.desbruslais.co.uk/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- Merrett v Babb Case https://www.isurv.com/directory_record/2676/merrett_v_babb
- RICS Home Survey Standards https://www.rics.org/eu/upholding-professional-standards/sector-standards/building-surveying/home-surveys/home-survey-standards/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
- The Surveyor Hub Mastermind https://www.blueboxpartners.com/the-surveyor-hub-mastermind/
Kate Charrington is a residential surveyor and valuer, sustainability and equality advocate and RICS Young Surveyor of the Year finalist. Passionate about sustainability in residential surveying she has developed a voice within the industry through active engagement on social media, in particular LinkedIn where she ranks highly within the industry.
As a creative thinker, Kate aims to inspire young people to use their voice to engage with and enhance a cross-collaborative industry, challenge inequality, promote visibility of minorities, and develop an interest in the sustainable future of our industry by advocating SDG2030.
What We Cover:
- How Kate stepped up and became visible within the surveying industry
- How surveyors can promote the values like sustainability, inclusion and diversity
- What role social media play in raising the profile and impact of surveyors’ profession
- What surveyors can do to support the UN’s Sustainable Development Goals
- How we can measure our individual impact on the environment
Connect with Kate Charrington:
- LinkedIn https://www.linkedin.com/in/kateonsurveying/
- Twitter https://twitter.com/kchar03
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- UN Sustainable Development Goals https://sdgs.un.org/goals
- Young Surveyor of the Year Awards 2020 https://www.rics.org/eu/surveying-profession/global-professional-network/matrics/young-surveyor-of-the-year-awards-2020/rics-matrics-young-surveyor-of-the-year-2020/
- Personal Carbon Cost Calculator https://sw-consulting.co.uk/carbon-calculator
- RICS Matrics https://www.rics.org/uk/surveying-profession/global-professional-network/matrics/
- Women in Residential Property https://www.womeninresidentialproperty.co.uk/
- Women in Surveying www.womeninsurveying.com
- Willmott Dixon: Now or Never - 2020-2030 Sustainability Strategy https://www.willmottdixon.co.uk/now-or-never
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
In this episode, Marion Ellis and Phil Parnham are interviewing Steve Hodgson, who is Chief Executive Officer at the Property Care Association (PCA) since 2012. He is passionate about the industry which he is proud to serve, and committed to creating and promoting best practice, scientific research and a better technical understanding of moisture related issues.
His aim is to help facilitate the delivery of good service and workmanship to consumers, as well as providing effective representation and value for money to all members of the PCA.
What We Cover:
- What PCA is, what they do and who the members are
- How residential surveyors can become members of the PCA
- The constraints involved with investigating dampness, and its impact on surveying and valuation
- Are policies around Japanese knotweed overstated?
- The pros and cons of the ‘Green Vouchers’
Connect with Steve Hodgson:
- LinkedIn https://www.linkedin.com/in/stephen-hodgson-52264b17/
Connect with PCA:
- http://www.property-care.org
- https://www.facebook.com/PropertyCareAssociation/
- https://www.linkedin.com/company/1568884/admin/
- https://twitter.com/pcapropertycare
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Connect with Phil Parnham:
- LinkedIn https://www.linkedin.com/in/philparnham/
- Twitter https://twitter.com/philparnham/
- https://www.blueboxpartners.com
Resources:
- PCA Surveyor Trainings for Property Professionals https://www.property-care.org/training-qualifications/pca-surveyor-training/
- Green Homes Grants Scheme https://www.gov.uk/guidance/apply-for-the-green-homes-grant-scheme
- Japanese Knotweed and Residential Property https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/sector-standards/real-estate/japanese-knotweed-and-residential-property-1st-edition.pdf
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Elina Grigoriou is a London-based Interior Designer, Sustainability and Wellbeing Expert, as well as the Co-Founder of Grigoriou Interiors.
With 20 years’ experience in the global commercial interior design sector, Elina’s extensive knowledge of human-centric design is complemented by an eye for aesthetics and in-depth sustainability know-how. She works at the heart of the latest industry developments and initiatives regarding sustainability and Circular Design Economy, partnering with national and global institutions to drive and support collaborative approaches for systemic change.
In 2017, Elina was awarded Honorary Membership to the RICS in recognition of her dedication and work promoting sustainability in the property sector. In 2019, her book ‘Wellbeing in Interiors, Philosophy, Design & Value in Practice’ was published by RIBA.
What We Cover:
- Elina’s passion for sustainability and wellbeing, and the vision behind Grigoriou Interiors
- How a surveyor can recognise good design when they walk into a property
- The new interior design needs that have emerged with working from home during the lockdown
- How surveyors can upskill themselves and become more active in promoting sustainability in their work
- Elina’s honorary membership at RICS, and the need for overlapping between different professions in the property sector
Connect with Elina Grigoriou:
- Twitter https://twitter.com/ElinaGrigoriou
- LinkedIn https://www.linkedin.com/in/elinagrigoriou/
Connect with Grigoriou Interiors:
- Twitter https://twitter.com/GrigoriouDesign
https://twitter.com/2design4good - LinkedIn https://www.linkedin.com/company/grigoriou-interiors/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- Grigoriou Interiors https://grigoriou.co.uk/
- Elina Grigoriou: Wellbeing in Interiors, Philosophy, Design & Value in Practice https://www.amazon.com/Wellbeing-Interiors-Philosophy-Design-Practice/dp/185946579X
- SKA Foundation Course at the RICS https://www.rics.org/uk/training-events/?search=SKA&page=1&subTab=ondemand
- The Buidling Centre Trust https://www.buildingcentre.co.uk/
- Implementing UN Sustainable Development Goals https://www.rics.org/globalassets/implementing-un-sustainable-development-goals-rics.pdf
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Philip Santo is a chartered surveyor with over 35 years experience as a residential surveyor and valuer who has acted as a consultant for RICS, representing RICS on the Council of Mortgage Lenders Valuation Panel and undertaking a range of project work within the Residential Professional Group. Philip contributed to the major reviews of the Red Book Mortgage Valuation Practice Standard in 2011 and the Guidance Note on the Valuation of New-build Residential Homes published in 2012. He led the cross-industry working group which produced the RICS Information Paper on Japanese Knotweed and Residential Property in 2012 and helped to facilitate the establishment of a dedicated Invasive Weeds division under the auspices of the Property Care Association.
Philip regularly gives training presentations and is a visiting lecturer at Portsmouth University. He writes for a number of professional publications, including the Case Notes series in the RICS Residential Professional Journal and has written a second edition to the Melville and Gordon series Inspections and Reports on Dwellings.
His independent practice, Philip Santo & Co, Chartered Surveyors, provides a range of consultancy services including advice on automated valuation models (AVMs) and providing expert reports and training programmes. Images from his extensive portfolio of property and survey-related photographs frequently feature in RICS journals and professional publications.
What Is Covered:
- Philip’s career development and lessons learned
- The rewards of residential surveying as a career and how to make it more visible to younger people
- Personal attributes that a surveyor needs to have in order to respond to the requirements of this profession
- The future of residential surveying and potential concerns
- Philip’s consultancy work as an expert in Japanese Knotweed
Connect with Philip Santo:
- Website http://www.philipsanto.co.uk
- LinkedIn: https://uk.linkedin.com/in/philip-santo-55b1a59
Resources:
- Ian Angus Gordon, Ian A. Melville, Philip Santo: Inspections and Reports on Dwellings: Inspecting https://www.amazon.co.uk/Inspections-Reports-Dwellings-Angus-Gordon/dp/0728204487
- Philip Santo: Inspections and Reports on Dwellings: Inspecting https://www.routledge.com/Inspections-and-Reports-on-Dwellings-Inspecting/Santo/p/book/9780080971438
- Philip Santo: Inspections and Reports on Dwellings: Assessing Age https://www.routledge.com/Inspections-and-Reports-on-Dwellings-Assessing-Age/Santo/p/book/9780080971322
- Smith Eric S Bush Case (1990) https://en.wikipedia.org/wiki/Smith_v_Eric_S_Bush
- RICS Professional Journals http://ww3.rics.org/uk/en/journals.html
- Red Book Mortgage Valuation Practice Standard https://www.rics.org/eu/upholding-professional-standards/sector-standards/valuation/red-book/
- Japanese Knotweed and Residential Property https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/sector-standards/real-estate/japanese-knotweed-and-residential-property-1st-edition.pdf
- The Surveyors Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Natasha Collins is a Chartered Surveyor, Property Investor, Lecturer and CEO of NC Real Estate, a 100% online firm of surveyors, which specialises in Asset Management and Property Investment Strategy for commercial and residential property in the UK.
Over the last 2 years Natasha has become completely location independent and runs her firm of surveyors, property portfolio and life from New York. She is also the host of NC Podcast and a Mental Health Ambassador for LionHeart.
What We Cover:
- Mental health challenges that surveyors are facing and where they can find help and support
- How Natasha started her business with NC Real Estate
- How NC Real Estate succeeds in working 100% online
- Working in the property industry in the US
Connect with Natasha Collins:
- Twitter: http://www.twitter.com/natashaccollins
- Instagram: http://www.instagram.com/natashaccollins
- LinkedIn: https://www.linkedin.com/in/natashacollinsncre/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- NC Real Estate: https://ncrealestate.co.uk/
- Property Investment Mastery: https://www.facebook.com/groups/propertyinvestmentmastery
- NC Podcast: https://anchor.fm/the-nc-podcast
- LionHeart: http://www.lionheart.org.uk
Nick Hanson is the Founder & CEO at VOSPERS Chartered Surveyors & Valuers, with offices in Farnham (HQ), Reading, Horsham and Twickenham. He has over 30 years of dedicated experience in the property industry, providing advice on a wide range of commercial and residential valuation and surveying matters.
Nick is a Goldman Sachs #10ksb alumni programme and a graduate of the Oxford University blockchain strategy programme. He is an accredited expert witness and have acted in both Party Appointed and Single Joint Expert capacity in Family and High Court actions. He is also a member of the following RICS Faculties: Valuation, Dispute Resolution, Commercial and Residential.
What We Cover:
- How Nick got into surveying and the story behind VOSPERS’ growth
- The changes in the surveying profession landscape over the last 40 years
- Should surveyors tell customers whether they should buy a property or not?
- How Nick handles work-life balance and what it means to be an ‘old-school’ entrepreneur
- How the balance between men and women in his company contributes to the the work culture and mindset
Connect with Nick Hanson:
- LinkedIn: https://www.linkedin.com/in/nick-hanson-a8339569/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- VOSPERS https://www.vospers-property.com/
- Goldman Sachs https://www.goldmansachs.com/
- Rightmove https://www.rightmove.co.uk/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Maria Wiedner is the CEO of Cambridge Finance, a specialist real estate training and consulting company, which she founded in 2016 with the aim to teach property professionals more about finance. Maria's passion for property finance and particularly financial modelling is built on her highly quantitative career history, having been an index and financial analyst in several companies in the City of London.
Maria also founded Real Estate Women in December 2012 as she saw the need to gather the real estate community to discuss gender equality in the industry. She is now determined to improve the quality of discussion about racism in the built environment and has published the RE:Women Manifesto for an Anti-Racist Built Environment.
Maria is a CFA Charterholder, Member of the RICS, and a graduate from the University of Cambridge. She was born in Brazil, but her family is from Okinawa, Japan, and she speaks English, German, Finnish, Spanish and Portuguese fluently.
What We Cover:
- Maria’s international background and experience
- What is Cambridge Finance and what they do
- How RE:Women came about
- The importance of diversity in the real estate industry
- Developing leadership skills and leadership style
Connect with Maria Wiedner:
- LinkedIn: https://www.linkedin.com/in/mariawiedner/
- Twitter: https://twitter.com/gutawiedner
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- https://www.blueboxpartners.com
Resources:
- Cambridge Finance https://cambridgerefinance.com/
- RE: Women https://rewomen.org/
- Women in Surveying Facebook Group https://www.facebook.com/groups/Women.in.Surveying
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
- Women in Property https://www.womeninproperty.org.uk/
Alexandra Anderson is an insurance lawyer and partner at City law firm RPC, who specialises in defending claims against surveyors and valuers.
Either via their insurers and upon direct instructions, Alexandra regularly gets drafted in to act for surveyors on the defence of a wide variety of claims, arising from all aspects of the typical surveying practice, from survey and valuation to property management and receiverships.
Alexandra is a regular speaker and author on a wide range of industry topics. She co-edits Hogarth's 'Insurance for the Construction Industry' and was involved in the last 3 revisions to the RICS's minimum terms. She sits on the Market Liaison Group and works with RICS on a variety of risk management and education issues.
What We Cover:
- What tools and resources there are to help surveyors and valuers prevent claims
- Current time limitations on claims
- What negligence is in terms of surveying and valuing
- How to properly put together and present Terms of Engagement
- Margin of Error is in surveying and valuing
- Cladding and fire safety issues
- Problems with surveying and valuing new builds
Connect with Alexandra Anderson:
- LinkedIn: https://www.linkedin.com/in/alexandraanderson1/
Twitter: https://www.twitter.com/alexanrdaa1
Connect with RPC:
- Website https://www.rpc.co.uk/
- LinkedIn https://www.linkedin.com/company/reynolds-porter-chamberlain-rpc/
- Twitter https://www.twitter.com/RPCLaw
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- RICS Red Book Global Standards https://www.rics.org/eu/upholding-professional-standards/sector-standards/valuation/red-book/red-book-global/
-
Rightmove SCT https://www.rightmove.co.uk/data/products/sct/
-
Oonagh McDonald Report https://www.oonaghmcdonald.com/uploads/3/9/0/8/39086241/rics-balancing-risk-reward-sustainable-valuation-report.pdf
- EBITDA/EBITDAC https://www.ft.com/content/5467518c-1b68-4712-9e74-e7cc949d8002
- Valuation negligence https://www.allenovery.com/en-gb/global/news-and-insights/publications/negligent-misstatement-and-valuation--k-s-lincoln-v-cbre-hotels-ltd-2010
- RICS Home Survey Standards https://www.rics.org/uk/upholding-professional-standards/sector-standards/building-surveying/home-surveys/home-survey-standards/
- Hart & Hart v Large https://www.blueboxpartners.com/initial-thoughts-on-hart-vs-large/
- RICS Material Uncertainty https://www.rics.org/uk/upholding-professional-standards/sector-standards/valuation/rics-material-valuation-uncertainty-leaders-forum-uk/
- Margins of error https://www.ricsfirms.com/glossary/margins-of-error
- Valuers negligence https://www.allenovery.com/en-gb/global/news-and-insights/publications/court-of-appeal-hand-down-judgment-in-capita-v-drivers-jonas-valuers-negligence-case
- AVM's https://www.rics.org/eu/news-insight/latest-news/news-opinion/automated-valuation-models--which-future/
- New Homes Ombudsman https://www.naea.co.uk/news/february-2020/new-homes-ombudsman.aspx
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Michael Holden FRICS (MBA, FCABE, FNAEA, FARLA) is the Managing Director of an independent family based Chartered Surveying practice, with offices in Lancashire, the Lake District and the Yorkshire Dales.
Michael was elected to the RICS Governing Council to serve between 2017-2019 on the mandate to promote the independent practitioner. He was the technical author of the 2012 RICS practice note on building surveys and was a member of the RICS product development group which published the guidance note on residential surveys published in December 2013.
During his career, he has been involved in 200+ projects that ranged widely in nature, such as City Campus at Salford, sea defence engineering schemes at Brora, Eric the Viking!, the Wick Project, or Blackburn Railway Station and other community and infrastructure projects.
He has taught real estate in higher education at HE level in the UK for nearly 15 years. Currently he is a visiting lecturer to the The Hague University of Applied Sciences and also delivers CPD with some of the leading practitioners in the UK.
What We Cover in This Episode:
- The importance of role models throughout Michael’s versatile career in surveying
- The experience of working in the far North of the UK
- What has changed in the higher education and how it affects the surveying profession
- The challenges of scaling and running a private practice at the time of recession
- What Michael’s PhD research is about
- How technology can breathe a new life into the survey reports
- How surveyors can protect themselves against the claims
Connect with Michael Holden:
- Website https://michaelholdenfrics.co.uk/
- LinkedIn https://www.linkedin.com/in/michael-holden-4365b951/
- Facebook https://www.facebook.com/MichaelHoldenFRICS
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- Japanese Knotweed and Residential Property https://www.rics.org/globalassets/rics-website/media/upholding-professional-standards/sector-standards/real-estate/japanese-knotweed-and-residential-property-1st-edition.pdf
Gillian Charlesworth is the CEO of BRE Group, the world's leading building science center.
Before joining BRE Group, Gillian was an Executive Director at RICS, where she held a number of roles covering assurance and enforcement of standards, global brand growth and thought leadership.
She is passionate about the importance and potential of the built environment in creating sustainable, vibrant and productive life on the planet. She promotes responsible leadership and one of her career highlights was being included in Women of the Future’s inaugural top 50 list of Kind Leaders in 2018.
What Is Covered:
- Gillian’s experience at RICS and the variety of professionals working there
- The short history of BRE Group and what it does
- Value driven businesses in the function of public good
- What surveyors can do to contribute to sustainable built environment
- Female leadership, support and Women of the Future Network
Connect with Gillian Charlesworth:
- LinkedIn https://www.linkedin.com/in/gillian-charlesworth-b7552769/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- BRE Group https://www.bregroup.com/
- BRE Digest 251 https://www.bregroup.com/insights/assessing-cracks-in-houses/
- RICS https://www.rics.org/
- RICS Matrics Young Surveyor of the Year https://www.rics.org/uk/surveying-profession/global-professional-network/matrics/young-surveyor-of-the-year-awards-2020/rics-matrics-young-surveyor-of-the-year-2020/
- UN Sustainable Development Goals https://www.un.org/sustainabledevelopment/sustainable-development-goals/
- Women of the Future Network https://network.womenofthefuture.co.uk/
- The Surveyors Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
- Women in Surveying: https://www.facebook.com/groups/Women.in.Surveying
- Playing Big, a book by Tara Mohr https://www.taramohr.com/the-playing-big-book/
Kevin Keane MRICS has been working at Walker Fraser Steele Chartered Surveyors since 2013. He carries out all aspects of Residential Valuations, Home Reports and Energy Inspections mainly within Stirling and the surrounding areas. He has an interest in Historic Building Conservation and rural properties.
What is Covered:
- The importance of proper branding of a business
- The challenges of learning the ropes in your first job after graduating
- APC interviews
- How the housing market works in Scotland
- Kevin’s experience of working through the lockdown
- Why being fluent in the use of social media is important for surveyors
Connect with Kevin Keane
- LinkedIn https://www.linkedin.com/in/kevin-alexander-keane-mrics-48394865/
- Instagram https://www.instagram.com/surveyor_kev/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- Walker Fraser Steele Chartered Surveyors https://walkerfrasersteele.co.uk/
- Careers and APC with Kate Taylor https://thesurveyorhub.libsyn.com/007-careers-and-apc-with-kate-taylor
- Home Buying and Selling Group https://www.regulationmatters.uk/features/about-the-home-buying-and-selling-group/
- The Surveyor Hub https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Roy Albert is a Chartered Valuation Surveyor at the Valuation Office Agency, where he has been working for the past 16 years in different roles. He is also an APC Ambassador at LionHeart, as well as The Surveyor Hub admin. He shares with us his journey from a small village in Dominica to building a career in the surveying industry in the UK.
What We Cover:
- What Valuation Office Agency does and what Roy’s role is
- How Roy got involved in the surveying industry
- How he sees diversity and minority representation within the industry
- The challenges of working, studying, raising family and maintaining health at the same time
- The importance of a support network in all stages of life and career
- How raising visibility on social media can promote career paths to people with diverse background
- What being an ambassador for LionHeart means to Roy
Connect with Roy Albert
- LinkedIn https://www.linkedin.com/in/roy-albert-bsc-hons-mrics-50576b46/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
Resources:
- Valuation Office Agency https://www.gov.uk/government/organisations/valuation-office-agency
- Chartered Surveyors Training Trust https://www.cstt.org.uk/
- Careers and APC with Kate Taylor https://directory.libsyn.com/episode/index/id/14005226
- APC Support at LionHeart https://www.lionheart.org.uk/apc-support
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
With 25 episodes under the belt, this is a good moment to make a review of the most popular ones, ask for your feedback, and share the journey of The Surveyor Hub Podcast.
If you're interested in being part of the conversation and sharing your experience on the show, please get in touch. If you're a surveyor that we've never heard of, if you run your own business and want to step into more visibility, we'd love to help you with that.
The Surveyor Hub Podcast Top 6 Episodes:
- 003 The Impact of the Coronavirus on the Surveying Community https://thesurveyorhub.libsyn.com/03-the-impact-of-coronavirus-on-surveying-community
- 011 Special - Inspecting Residential Properties During Covid-19 https://thesurveyorhub.libsyn.com/inspecting-residential-properties-during-covid-19
- 016 SME Surveyor Business Stories with Dan Knowles https://thesurveyorhub.libsyn.com/016-sme-business-surveyor-stories-with-dan-knowles
- 005 SME Surveyor Business Stories with Justin Mason https://thesurveyorhub.libsyn.com/005-surveyor-business-stories-with-justin-mason
- 020 SME Surveyor Business Stories with Juliet Weston https://thesurveyorhub.libsyn.com/020-sme-surveyor-business-stories-with-juliet-weston
- 023 Women in Surveying with Mandy Spenceley https://thesurveyorhub.libsyn.com/women-in-surveying-with-mandy-spenceley
What could we change? What could we improve? Do you have any guest suggestions? Please get in touch and let us know, and we'll do our very best to improve, learn and grow.
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
Resources:
- https://www.blueboxpartners.com/blog/
- The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
- The Surveyor Hub Mastermind https://www.blueboxpartners.com/the-surveyor-hub-mastermind/
Garret Kellett is MRICS MRPSA and is the founder of Urban Surveyors. He left school with 2 GCSE’s and after being diagnosed with Dyslexia in later years, graduated from the University of Salford with a first class degree with honours, in Building Surveying. The main focus of his survey work is building pathology. He is currently submitting his application for Chartership with the Institute of Builders.
Having worked in education for almost 20 years, Chloe Gillie was surprised to receive an adult diagnosis of ADHD at age 35. She is passionate about self-declaration and using her strengths and resilience to thrive in the workplace. During lockdown Chloes has created accessible texts for children with Autism and additional needs to learn about diverse role models. She believes diversity should be fully inclusive and enable all children to see themselves as heroes of the future.
What Is Covered In This Episode:
- What neurodiversity means
- Resilience and coping strategies of people with neurodiverse conditions such as dyslexia or ADHD
- What support is available for students and workers with neurodiverse conditions
- Thriving as a SME business owner with dyslexia
- Why surveying and any other industry should open up to people with different kind of disabilities
Connect with Garret Kellett:
- https://www.linkedin.com/in/garret-kellett-mrics-mrpsa-0872925b/
- https://www.letussurvey.co.uk/
Connect with Chloe Gillie:
- https://www.linkedin.com/in/chloe-gillie-a854631b4/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- Access to Work https://www.gov.uk/access-to-work
- Accessible Version of Sharon's Story. A Diversity Hero! https://www.linkedin.com/posts/chloe-gillie-a854631b4_accessible-version-of-sharons-story-a-activity-6696386734009155584-_Nqw
- The British Dyslexia Association - Style Guide
https://cdn.bdadyslexia.org.uk/documents/Advice/Dyslexic-Employee/Dyslexia_Style_Guide_2018-final.pdf?mtime=20190409173541 - Key Points About Dyslexia for Busy Teachers http://www.brainhe.com/staff/types/dyslexiatextstaff.html
- A Quick Guide for Making Your Content Accessible https://www.dyslexic.com/blog/quick-guide-making-content-accessible/
- Dyslexia Starter Kit https://toolkits.excellencegateway.org.uk/dyslexia-starter-kit
- Guide to Inclusive Learning and Teaching https://cdn.harper-adams.ac.uk/document/page/155_Guide-to-inclusive-learning-and-teaching.pdf
- Designing Learning Materials for Dyslexic Students https://www.open.edu/openlearn/health-sports-psychology/designing-learning-materials-dyslexic-students
- Making Your Service Accessible: An Introduction https://www.gov.uk/service-manual/helping-people-to-use-your-service/making-your-service-accessible-an-introduction
- National Education Union https://neu.org.uk/
- Amanda Clack FRISC: What is the future of skills in construction? https://www.rics.org/eu/news-insight/future-of-surveying/talent-and-skills/what-is-the-future-of-skills-in-construction/
Qualified as a solicitor in 1990, Sarah Dwight has always focused on trying to make the house moving experience better for all those involved. After establishing her own practice, dealing exclusively with residential conveyancing in April 2000, she has seen many changes in how conveyancing is done together with changes in the market.
Sarah believes solicitors are at the heart of the house moving process and have a crucial role in making sure that the public receive good advice at a stressful time.
For the last nine years, Sarah has been a member of the Law Society Conveyancing and Land Law Committee, heading the Residential Property sub group. She regularly speaks at various property conferences and she is The Surveyor Hub’s resident conveyancer.
What We Cover In This Episode:
- The difference between a solicitor, a conveyancer and a lawyer
- How conveyancers interact with surveyors and what they need help with
- Referral fees or word of mouth recommendations?
- Industry awards in the world of conveyancing
Connect with Sarah Dwight:
- https://www.facebook.com/sarahdwightsolicitor/
- https://www.linkedin.com/in/sarah-dwight-37452a19/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- The Law Society https://www.lawsociety.org.uk/
- Kate Faulkner Property Checklists https://www.propertychecklists.co.uk
- Home Buying and Selling Group https://www.regulationmatters.uk/features/about-the-home-buying-and-selling-group/
- RICS Home Survey Standard https://www.rics.org/eu/upholding-professional-standards/sector-standards/building-surveying/home-surveys/home-survey-standards/
- The Surveyor Hub https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Mandy Spencely BSc FRICS is the Area Operations Manager at e.surv Chartered Surveyors, responsible for a team of residential surveyors in Nottingham and Lincoln. e.surv are the UK's largest provider of property risk expertise and residential surveying services, employing over 600 surveyors across the UK.
Mandy is also very passionate about training and counselling surveyors on their qualification journey. In her spare time, she serves as a local town Councillor.
What We Cover In This Episode:
- Mandy’s journey to becoming surveyor and deciding to live in a rural area
- Pros and cons of a general practice vs. specialised qualification
- The rewards of training and counselling other surveyors
- The importance of always being yourself as a manager
- What female role models in surveying should look like
Connect with Mandy Spenceley:
- https://www.esurv.co.uk/
- https://www.linkedin.com/in/mandy-spenceley-bsc-frics-2b78392a/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- www.womeninsurveying.com
- https://www.facebook.com/groups/Women.in.Surveying
- https://www.facebook.com/groups/MRICS.to.FRICS.Marion.Ellis
Emma and Aaron McCluskey are a husband and wife team of chartered surveyors who have their own practice in South Hams, Devon, McCluskey Chartered Surveyors. They offer a range of services, from building surveys and inspections, to architectural services and project management. We talk about their different backgrounds and journey to becoming surveyors and setting up their own company.
What We Cover In This Episode:
- Changing the perception of married couples working together
- Developing resilience and determination to achieve your goals
- What it’s like setting up a private practice in a rural area
- Why it is important to support and network with your competitors
- Emma and Aaron share their ‘One Tree Promise”
Connect with Emma and Aaron McCluskey:
- http://www.mccluskeysurveyors.co.uk/
- https://www.linkedin.com/in/emma-mccluskey-mcipd-assocrics-95935747/
- https://www.linkedin.com/in/aaron-mccluskey-mrics-06406345/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- CIPD - The Professional Body For Human Resources and People Development https://www.cipd.co.uk/
- 020 SME Surveyor Business Stories With Juliet Weston https://thesurveyorhub.libsyn.com/020-sme-surveyor-business-stories-with-juliet-weston
Partnership Charity:
- Lionheart – http://www.lionheart.co.uk
Rebecca Janman is a construction consultant, building surveyor and Director at Iceni Surveyors LTD, a company based in Suffolk. With 16 years of experience in building regulations, Rebecca has recently started her own business, after being furloughed due to the pandemic lockdown.
What We Cover In This Episode:
- How the lockdown can be a catalyst for starting a business
- How the Ronan Point and Grenfell Tower disasters changed building regulations
- The importance of role models and supported in a surveyor’s career
- The advantages of having technical knowledge in standards and requirements
Connect with Rebecca Janman
- https://www.icenisurveyors.co.uk/
- https://www.linkedin.com/in/rebecca-janman-04114029/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- The Construction (Design and Management) Regulations 2015 https://www.hse.gov.uk/construction/cdm/2015/index.htm
- RICS Home Survey Standard https://www.rics.org/globalassets/rics-website/media/qualify/home-survey-standard-pdf.pdf
- CABE - Chartered Associations of Building Engineers https://cbuilde.com/
Juliet Weston is a Chartered Surveyor with over 30 years experience in the residential sector covering private practice, local government and charity. She carries out all the RICS pre-purchase surveys and have a passion for period vernacular property, having completed a Post Graduate Diploma in Sustainable Building Conservation at Cardiff University. Juliet is a mum of three, and she started to work for herself six years ago.
What We Cover In This Episode
- Why it’s important to have a solid general education as a surveyor
- The value of experience in both local government and private practice
- How to adapt in a changing working environment as a woman surveyor
- How Juliet found out she was dyslexic
- The challenges of working in repossessions
Connect with Juliet Weston:
- https://julietwestonandassociates.com/
- https://www.linkedin.com/in/juliet-weston-57247023/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- Universities having to adapt fast to the coronavirus crisis https://www.theguardian.com/education/2020/mar/17/universities-having-to-adapt-fast-to-the-coronavirus-crisis
- The Surveyor Hub https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Alan McKeown MA AssocRICS DipRSV is an independent residential surveyor based in Cheshire. He set up his company Plumb Stone Surveyors in 2017. He has a background in damp surveying, qualified as AssocRICS in 2019 and now conducts damp surveys, HomeBuyer Surveys and Building Surveys.
The main focus of his surveys is on building pathology and a preference for heritage property. He is currently doing a conservation course via the CIOB.
What We Cover In This Episode:
- The benefits of experience with sales for a career in surveying
- Why social media activity needs to be a part of a surveyor’s business plan
- What changes the new RICS Home Survey Standards will bring
- How to deal with anxiety and fear from having a claim against your work
- Managing health conditions as a surveyor
Connect with Alan McKeown
- https://www.plumbstonesurveyors.co.uk/
- https://www.linkedin.com/in/alan-mckeown-ma-assocrics-diprsv-00442075/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- RICS Home survey standards https://www.rics.org/eu/upholding-professional-standards/sector-standards/building-surveying/home-surveys/home-survey-standards/
- The Surveyor Hub https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
Rachel Griffiths is Head of Panel Management at SDL Surveying. She joined SDL Surveying in order to develop and expand SDL’s panel network of independent surveying firms to increase capacity and surface diaries for their lender clients.
Before she started to work with SDL Surveying, Rachel spent 13 years of her career with HBOS and Halifax Estate agents.
What We Cover In This Episode:
- How SDL approaches wellbeing and diversity
- What is a panel manager and how it works
- How SME surveyors companies can apply for a panel
- How SDL Surveying ensures the representation of SMEs
- The pros and cons of being a member of a panel network
Connect with Rachel Griffiths:
- https://www.linkedin.com/in/rachelgriffithsuk/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- Instagram https://www.instagram.com/marionsurveyor/
- Facebook https://www.facebook.com/pg/marionsurveyor/
- http://www.blueboxpartners.com
Resources:
- SDL Surveying https://sdlsurveying.co.uk/
- Modus - RICS Magazine https://www.rics.org/eu/news-insight/publications/modus/
- Women in Surveying https://www.womeninsurveying.com
- The Surveyor Hub https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
In this episode Marion Ellis speaks to Aaron Daniel and Joe Ellison during Men’s Health week in June 2020.
Aaron Daniel is a Valuation Surveyor, operating in both the residential and commercial markets. A specialist in reversionary and long-term secure income investments, he spent several years in private equity, becoming AssocRICS and a RICS Registered Valuer in 2015. He began his consultancy in 2020, working directly with other SME’s, serving London and the South East. Aaron believes becoming his own boss has provided more flexibility and greater balance between his work and family life.
Joe Ellison is an award winning Chartered Valuation Surveyor working at Pinnacle Surveyors. Qualified in 2019 he mainly carries out Mortgage Valuations and Level 2 Surveys, in a mix of corporate lender and private work. Joe was a finalist in the 2019 British Mortgage Awards and Valuation category winner for the of RICS Young Surveyor of the Year.
What We Cover In This Episode:
- Is surveying a physical job or just an active job?
- The benefits of RICS Matrics as a young professional
- Braving visibility on social media
- Why you should get involved with awards
- The responsibility of being a white male in the surveying profession
Connect with Aaron Daniels:
* https://www.linkedin.com/in/aaron-daniel-7b932850/
* https://www.morgansloane.co.uk
Connect with Joe Ellison:
* https://www.linkedin.com/in/joe-ellison-mrics-6530a1110/
* https://www.pinnaclesurveyors.co.uk
Connect with Marion Ellis:
* LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
* Instagram https://www.instagram.com/marionsurveyor/
* Facebook https://www.facebook.com/pg/marionsurveyor/
* http://www.blueboxpartners.com
Resources:
* Women in Surveying https://www.womeninsurveying.com
* The Surveyor Hub https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
* Aaron Daniel on LinkedIn: https://www.linkedin.com/posts/aaron-daniel-7b932850_essex-findyourthing-realnews-activity-6671814322940858368-KmNT
* Kate Taylor Surveying Sisterhood Summit https://www.womeninsurveying.com/exclusives/meaning-of-work-life-balance/
* RICS YSOYA https://www.rics.org/uk/training-events/rics-matrics-young-surveyor-of-the-year/
* Lionheart www.lionheart.org.uk
Dan Knowles MRICS is a Chartered Surveyor and RICS Registered Valuer. He founded Sawyer Fielding in 2013, a company that represents homeowners affected by the threat of compulsory purchase. Last year he set up a new brand called Websters Surveyors, which offers a range of valuation and surveying services.
Understanding the importance of having a secure roof over one’s head, Dan is passionate about charity work, and his company regularly donates to housing related charities in the UK.
What We Cover In This Episode:
- Dan’s personal experiences with compulsory purchase and homelessness
- The importance of empathising with home owners who may lose their homes
- How to represent a business through naming and branding
- Building confidence, trust and rapport with home occupiers and other surveyors
- Charity work as a way for surveyors to make an impact on the society
Connect with Dan Knowles:
- https://sawyerfielding.co.uk/
- https://websterssurveyors.co.uk/
- https://www.linkedin.com/in/dan-knowles-821bbb22/
Connect with Marion Ellis:
- https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- http://www.blueboxpartners.com
Resources:
- Sawyer Fielding Gives Back, https://sawyerfielding.co.uk/charity/
- The Surveyor Hub https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
- UN Sustainable Development Goals https://www.un.org/sustainabledevelopment/sustainable-development-goals/
- BuddyBag Foundation https://buddybagfoundation.co.uk
Vanessa Hardwick is a Chartered Building Surveyor, she runs her own practice near Cardiff, South Wales and focuses on building surveys, project management, party wall surveys and defect analysis mainly in the residential sectors. A mum of three, her career started in local authority specialising in fire safety and project management before moving into residential private practice.
What You Will Learn In This Episode:
- How to deal with dyslexia while writing surveying reports
- The range of projects you can work on within local authorities
- How to approach the responsibility of fire risk assessments
- The importance of engaging local knowledge of a place for successful surveys
- Why there are many project managers among women surveyors
- The key to success in accessibility and adaptation projects
Connect with Vanessa Harwick:
- www.vhardwick.co.uk
- www.linkedin.com/in/vanessa-hardwick
Connect with Marion Ellis:
- https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- http://www.blueboxpartners.com
Resources:
- Federation of Master Builders https://www.fmb.org.uk/
- Nick Isaacs – Party Walls https://www.tanfieldchambers.co.uk/person/nicholas-isaac/
- Regulatory Reform (Fire Safety) 2005
https://www.firesafe.org.uk/regulatory-reform-fire-safety-order-2005/
In this podcast Marion Ellis speaks to a panel to discuss experiences of being away from work and the challenges about returning to surveying and valuation post lockdown. She is joined by mindfulness and meditation expert Laura Coleman, and surveyors Leslie Milson and Tim Kenny who both share their experiences.
Laura has set up a free webinar for surveyor, valuers and those in the property industry at 4pm on Monday 8th June, you can register here: https://zoom.us/webinar/register/WN_imBXvDk6SriHNwN0zeoJIw
What You Will Learn In This Episode:
- Why we need to talk about our mental and physical worries about returning to work
- How to tackle anxiety and nerves about returning to work
- Why having a plan for your mental health is as important as a plan for you physical safety
- How Surveyors survey mindfully
Connect with Laura Coleman:
- Website: http://www.bemodernmeditation.com
- Free Facebook group: www.facebook.com/groups/bemeditationcommunity - Free community where I host weekly free live meditations at 2.15pm on Mondays
- Linkedin: http://www.linkedin.com/in/lauracolemanbe
- YouTube channel: https://m.youtube.com/channel/UCyPTibXmuavzKXdh8OCEbIw
- Insight Timer teacher (free meditation app): https://insighttimer.com/bemodernmeditation
Connect with Leslie Milson:
- JH Walter https://www.jhwalter.co.uk
- LinkedIn https://www.linkedin.com/in/leslie-milson-mrics-rics-registered-valuer/
Connect with Tim Kenny:
- Website http://www.tksurveying.co.uk
- LinkedIn https://www.linkedin.com/in/tksurveying/
- You Tube https://www.youtube.com/channel/UC5NYC9PiArsQc9w_Ud61_jA/
Connect with Marion Ellis:
- LinkedIn https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- http://www.blueboxpartners.com
- Facebook https://www.facebook.com/marionsurveyor/
Resources:
- Register for a Free Webinar 8th June 4pm with Laura Coleman https://zoom.us/webinar/register/WN_imBXvDk6SriHNwN0zeoJIw
- The Surveyor Hub https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners
- RPSA https://www.rpsa.org.uk
Partnership Charities:
- BuddyBag Foundation https://buddybagfoundation.co.uk
- Lionheart – http://www.lionheart.co.uk
Our guest today is Tim Jones, a Chartered Building Surveyor, BlueBox Trainer, RICS APC Trainer, Chair, Assessor and SAVA Assessor, who specialises in residential building surveys and valuation advice.
Tim also provides training in project management, construction contracts, building surveying and management and leadership.
What You Will Learn In This Episode:
- How to develop resilience as a surveyor
- The benefits and challenges of doing different types of surveying work, including training, research and project management
- How to integrate business and life if you are running the business with your family members
- The importance of networking and integrating into the local community for the surveyors
- How surveyors can promote sustainable development, 'green' solutions and social impact of their work
Connect with Tim Jones:
- https://www.atherstonestjames.com/
- http://uk.linkedin.com/pub/tim-jones/2a/a20/313
- https://m.facebook.com/Localbuildingsurveys/
Connect with Marion Ellis:
- https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- http://www.blueboxpartners.com
Resources:
- Chamber of Commerce https://www.britishchambers.org.uk/page/join-a-chamber
- RICS #valuetheplanet campaign https://www.rics.org/uk/news-insight/latest-news/value-the-planet/
- UN Sustainable Development Goals https://www.un.org/sustainabledevelopment/sustainable-development-goals/
- Women in Surveying http://www.womeninsurveying.com
Nick Brown FRICS is the founder of Ashridge Surveyors. A Residential Building Surveyor, APC Mentor and Assessor he claims to help anyone who asks nicely – so I asked him to share his journey as a small business surveyor on the Surveyor Hub Podcast.
What You Will Learn in This Episode:
* The business experience you can gain as a school governor
* The most difficult part of being a party wall surveyor
* Advice for students and learners in the current market conditions
* The importance of developing essential soft skills.
Connect with Nick Brown:
* https://www.linkedin.com/in/nick-brown-frics-3a7aaa91/
* https://www.ashridgesurveyors.co.uk
Connect with Marion:
* https://www.linkedin.com/in/marion-ellis-frics-ccxp/
* http://www.blueboxpartners.com
Resources:
* Whispers – http://www.partywalls.org.uk
* Sue Willcock - Help, I’m starting work & Help, I’m a Manager https://www.amazon.co.uk/Sue-Willcock/e/B01BGWW4KE%3Fref=dbs_a_mng_rwt_scns_share
Marion Ellis gathered four surveying experts to discuss inspecting residential properties during Covid-19.
Phil Parnham
A coveted speaker and technical author, Phil is a Chartered Building Surveyor with an expertise in the diagnosis of defects and dampness in residential properties. He has many years of experience in the social housing, higher education and residential sectors and is one of the founders of BlueBox Partners.
Chris Hutchings
Specialist residential valuer and Chartered Surveyor undertaking a wide range of inspections and reports for corporates and private companies since 1983. Currently, he owns a member practice under the Allied Surveyors umbrella. More recently Chris has taken up training with Bluebox. He is an active mentor for five students currently going through assessment with Sava.
Connect with Chris:
* rugby@alliedsurveyors.xcom
* nothampton@alliedsurveyors.com
Alan Appleby
With over 40 years' experience in the sector working in a wide range of organisations, Alan now leads a small family practice in Staffordshire focusing on residential survey and valuations. He delivers presentations and training through BlueBox for individual firms as well as RICS and Sava. He is also a part-time director of a sign manufacturing company.
Connect with Alan:
* www.applebysmith.co.uk
* https://www.linkedin.com/in/alan-appleby-96966418/
Geoff Hunt
Geoff is a sole practitioner based in Somerset. He is a specialist in pre-war and listed building pre-acquisition surveys and defects. he is the author of The defects timeline which is available for purchase at www.geoffrey-hunt.com. He is also the author of residential building defects. Geoff is interested in the journey that homeowners take and has based his service on high value to the client. His driving methodology is that if the customer sees value in it then provide it.
What You Will Learn in This Episode:
- How to approach risk assessments on residential properties
- What the implementation of PPE measures might mean in practice
- How liaising with your client might change
- Why revising your fees is the right thing to do
- The pressures of head vs. heart vs. roof over your head
Connect with Marion Ellis:
* https://www.linkedin.com/in/marion-ellis-frics-ccxp/
* Instagram @marionsurveyor
* Twitter @marionsurveyor
* Facebook https://www.facebook.com/marionsurveyor/
* www.blueboxpartners.com
Resources:
- RICS Covid Response Page: https://www.rics.org/uk/news-insight/latest-news/coronavirus-and-rics-events/
- Lionheart: https://www.lionheart.org.uk
Claire-Elaine Arthurs is a Solicitor and CEDR Accredited Mediator, who specialises in property related dispute resolution and risk management. As a Partner at Gunnercooke LLP, she is particularly well known for her proactive approach to portfolio and site management. In this podcast she discusses how surveyors can ensure mediation is successful and reduce the need to refer them to the Courts.
What You Will Learn in This Episode:
- Why boundary disputes are likely to be on the rise in coming months
- Communication is vital as there are so many grey areas when it comes to property
- What happens at mediation
- Why preparation is key when it comes to a successful case
Connect with Claire-Elaine:
* Claire-Elaine Arthurs: https://gunnercooke.com/people/claire-elaine-arthurs/
Connect with Marion:
* https://www.linkedin.com/in/marion-ellis-frics-ccxp/
* https://www.blueboxpartners.com
Resources:
* The ICEBurg Model http://www.ascd.org/ASCD/pdf/journals/ed_lead/el200910_kohm_iceberg.pdf
* New Boundaries Bill - https://blogs.lse.ac.uk/politicsandpolicy/boundaries-in-limbo/
* Property Litigation Adjudication Guides: https://www.pla.org.uk/category/publications/mediation/
* CEDR: https://www.cedr.com/aboutus/
In this episode Marion Ellis talks with Mark O’Halloran, owner of Nuven Surveyors, a small independent firm of Chartered Surveyors founded in 2016, operating in Horsham, West Sussex and surrounding areas. A small team of five all working from home. Married and father to twin threenage daughters!
What You Will Learn In This Episode:
- Why your career before surveying can shape your career.
- Juggling family life during the coronavirus crisis.
- The importance of providing an aftercare service.
- Integrating technology on survey inspections and avoiding claims.
Connect with Mark:
- https://www.linkedin.com/in/mark-o-halloran-mrics-b3226742/
- https://www.facebook.com/nuvensurveyors/
- https://www.nuvensurveyors.co.uk
Connect with Marion:
- BlueBox Partners
Resources:
- https://www.thetimes.co.uk/article/ask-tanya-byron-my-children-have-mental-health-problems-and-im-a-key-worker-i-dont-know-how-to-cope-wxmlbmhgb
- RICS free CPD for professionals https://www.rics.org/uk/training-events/free-for-rics-professionals/
- Surveyor Hub Conversations
- The Surveyor Hub free Facebook group of surveyors
The Surveyor Hub is a proud partner of Lionheart, the benevolent fund which supports RICS members and their families.
In this episode Marion Ellis talks with Greg Harrison Associate Director in the Professional Indemnity team at Howden Insurance Brokers. Howden have been the RICS preferred professional indemnity broker for approaching 10 years and more recently, preferred broker for Cyber Liability.
Greg manages the PII insurance programmes for some of Howdens medium to larger size property and construction accounts and represents Howden at industry groups including the Cross Sector Residential Valuation Forum and its Commercial counterpart.
What You Will Learn In This Episode:
- Questions asked by The Surveyor Hub members following the RICS PII Webinar on 15th April 2020
- Why PII is hard to obtain in the current market and what SME’s can do to help secure it
- The impact of the Mortgage Market Review (MMR) and Dr Oonagh McDonald’s report on risk in valuation
- What falling into the Assisted Risk Pool (ARP) means during the COVID-19 crisis
Connect with Greg:
- Howden on Linkedin
Connect with Marion:
- BlueBox Partners
Resources:
- RICS PII Webinar
- Mortgage Market Review
- Rightmove Surveyors Comparable Tool (SCT)
- Balancing Risk and Reward: Recommendations for a Sustainable Valuation Profession in the UK. An independent report by Dr Oonagh McDonald CBE commissioned by RICS
- ARP process
- PII Run off changes
- RICS PII requirements
- RICS Complaint Handling 1st Edition
- Surveyor Hub Conversations
- The Surveyor Hub free Facebook group of surveyors
The Surveyor Hub is a proud partner of Lionheart, the benevolent fund which supports RICS members and their families.
In this episode Marion Ellis talks with Kate Taylor, an experienced RICS APC Assessor, APC auditor, RICS UK APC Appeal Panel and Chairperson. Kate is lead Tutor for the RICS APC Faculty. She is author of the Commercial and Residential Property Quick Start Revision Guides and the Estates Gazette ‘Pathway to Success’ APC series.
What You Will Learn In This Episode:
- How Kate started her career
- Her work with Lionheart as a trustee
- The importance of confidence and presentation at the APC interview
- How to progress from AssocRICS to MRICS
Connect with Kate:
- https://twitter.com/KateTay73593006
- https://www.linkedin.com/in/apctaylormade/
- https://www.instagram.com/katethesurveyor/
- https://apctaylormade.co.uk/
Connect with Marion:
- https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- https://www.blueboxpartners.com
Resources:
- https://www.housingstudents.co.uk
- https://www.lionheart.org.uk
- Surveyor Hub Conversations https://www.eventbrite.co.uk/o/bluebox-partners-18354386593
- The Surveyor Hub free Facebook group of surveyors https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners/
- Andrew Eggleton https://www.facebook.com/andreweggeltonpresentingcoach/
- RICS iConsult https://consultations.rics.org
- Sisterhood Summit Videos https://www.womeninsurveying.com/sisterhood-summit/
Surveyor Business Stories is our collection of discussion with SME surveyors and valuers where we talk about their business.
In this episode Marion Ellis talks with Stephen Boniface, Chartered Building Surveyor specialising in historic building conservation, party walls and expert witness work. He is a Partner at Whitworth Co-Partnership LLP.
What You Will Learn In This Episode:
- How Stephen started his career and came to specialise in conservation and expert witness work
- How professional advice could be delivered remotely, the possibility and potential of virtual surveys and self-survey apps
- We discuss how home owners can be intimidated by surveyors
- How to get through difficult times as a surveyor
Connect with Stephen:
- https://www.facebook.com/SLoB59;
- https://www.facebook.com/whitwortharchitectssurveyors;
- https://www.wcp-architects.com/
- https://www.linkedin.com/in/stephen-boniface-8aa35714/
- https://www.instagram.com/slob59/
Connect with Marion:
- https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- www.blueboxpartners.com
Resources:
- Neolithic flint mine - https://www.english-heritage.org.uk/visit/places/grimes-graves-prehistoric-flint-mine/
- Whitworth – Remote Survey and Architectural Consultancy https://www.wcp-architects.com/2020/03/remote-survey-and-architectural-consultancy-available-now/
- The Surveyor Hub free Facebook group of surveyors https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners/
- Episode 003 The Impact of Coronavirues on Surveyors Community, https://podcasts.apple.com/si/podcast/03-the-impact-of-coronavirus-on-surveying-community/id1503574074?i=1000469301624
- Ingrid Fettell Lee https://www.aestheticsofjoy.com
- Surveyor Hub Conversations https://www.eventbrite.co.uk/e/101122805032
Surveyor Business Stories is our collection of discussion with SME surveyors and valuers where we talk about their business.
In this episode Marion Ellis speaks to Justin Mason, the founder of Justin Mason Valuation Consultancy. Justin specialises in the valuation of residential homes and investments in prime central London worth between £3M and £40M for wealth planning, taxation or litigation.
What You Will Learn In This Episode:
- Valuing property in difficult markets
- Why a copywriter can make a difference to the way you compile your reports
- Is the valuation of high value properties any different to your average property?
- Understanding when paying a referral fee works – and what you can do instead
- Why the understanding why you do what you do can help you find the right clients and define your business
- How building your network of support can make all the difference
Connect with Justin:
- https://www.linkedin.com/in/justin-mason-valuation/
- www.justinmasonvaluation.com
Connect with Marion:
- https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- www.blueboxpartners.com
- @marionsurveyor Twitter/Instagram/Facebook
Resources:
- The Plain English campaign - http://www.plainenglish.co.uk/how-to-write-in-plain-english.html
- Turn the ship around by David Marquet - https://www.amazon.co.uk/dp/B015QQ10HE/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1
- The Surveyor Hub free Facebook group of surveyors https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners/
- BlueBox Partners www.blueboxpartners.com
In this episode, our guest is Juliet Smithson, Head of Operations at Lionheart, the RICS benevolent fund which supports RICS surveyors and their families.
What You Will Learn In This Episode:
- How once you are a RICS member you will always be eligible for support
- The many different ways the fund can support surveyors
- What Lionheart are doing specifically for SME surveyors
- Their partnership with @EstatesGazette, www.egi.co.uk and BlueBox Partners www.blueboxpartners.com
Connect with Juliet:
- https://twitter.com/JulietRQS
- https://twitter.com/LionHeartRICS
- https://www.linkedin.com/in/juliet-smithson-24113227/
- https://www.linkedin.com/company/lionheart-rics/
- https://www.lionheart.org.uk/
Resources:
- Hub Conversations https://www.eventbrite.co.uk/e/the-surveyor-hub-conversations-online-tickets-101122805032
- Joe Wicks PE https://www.bbc.co.uk/news/av/uk-52015767/coronavirus-joe-wicks-keeps-children-fit-with-online-pe-classes
In this episode Marion Ellis and Phil Parnham discuss the impact of the coronavirus on the surveying community as individuals and businesses. They share their thoughts on what you can do to engage customers, the dangers of virtual surveys and technology you can use.
Welcome to The Surveyor Hub Podcast, brought to you by BlueBox Partners, the only show dedicated to small business residential surveyors and valuers.
This podcast is created by surveyors for surveyors. I’m your host Marion Ellis, and my guest in this episode is Phil Parnham, the Director of BlueBox Partners.
In this Episode of The Surveyor Hub Podcast:
- How the coronavirus is affecting the surveying industry
- How we at BlueBox Partners are feeling and adapting our work
- How you can enhance the relationships you have with clients when you can’t get out to do a survey
- Technology you can use in your business
- Surveyor Hub Conversations
- The SME Surveyor Hub
Whatever flavour of surveyor you are, and whatever level of experience you might have, if you are in the business helping people with their homes, this show is for you. See you in the next episode!
Links and Resources:
- Marion Ellis, https://www.linkedin.com/in/marion-ellis-frics-ccxp/
- BlueBox Partners, https://www.blueboxpartners.com/
- The Surveyor Hub Community on Facebook, https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners/
- Customer Experience presentation for Landmark Promap https://info.promap.co.uk/customerexperienceinresidentialsurveyingondemandwebinar
- What’s App https://www.whatsapp.com
- Marco Polo App https://www.marcopolo.me
- Zoom https://zoom.us
Welcome to The Surveyor Hub Podcast, brought to you by BlueBox Partners, the only show dedicated to small business residential surveyors and valuers.
This podcast is created by surveyors for surveyors. I’m your host Marion Ellis. This episode is a recording of the SME discussion panel at our recent Surveyor Hub Live! Event held at the National Coal Museum near Wakefield.
My guests are -
Larry Russen https://www.linkedin.com/in/larry-russen-b1641617/
John Brownlow https://www.linkedin.com/in/john-brownlow-47375052/
Alan Appleby https://www.linkedin.com/in/alan-appleby-96966418/
In this episode of The Surveyor Hub Podcast we discuss -
-
Why would you work for yourself?
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Are you an entrepreneur?
-
How do you balance work life?
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What have been the highs and lows of working for yourself?
Whatever flavour of surveyor you are, and whatever level of experience you might have, if you are in the business helping people with their homes, this show is for you. See you in the next episode!
Links and Resources -
-
Marion Ellis, https://www.linkedin.com/in/marion-ellis-frics-ccxp/
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Wakefield Surveyor Hub Live - https://www.linkedin.com/posts/marion-ellis-frics-ccxp_lovesurveying-surveyors-thesurveyorhub-activity-6641413758889664512-98iV
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What makes us productive post - https://www.linkedin.com/posts/marion-ellis-frics-ccxp_this-is-interesting-so-i-thought-i-would-activity-6638477754331344897-qEya
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BlueBox Partners, https://www.blueboxpartners.com/
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The Surveyor Hub Community on Facebook, https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners/
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The UN Sustainable Development Goals https://www.un.org/sustainabledevelopment/sustainable-development-goals/
Welcome to the first episode of The Surveyor Hub Podcast, brought to you by BlueBox Partners, the only show dedicated to small business residential surveyors and valuers.
This podcast is created by surveyors for surveyors. I’m your host Marion Ellis, and my guest in this episode is Phil Parnham, the Director of BlueBox Partners.
In this Episode of The Surveyor Hub Podcast:
- Who are BlueBox Partners and how they got started
- What is The Surveyor Hub and who are the members of this community
- The lifestyle and work of residential surveyors and valuers
- The opportunities and next steps in developing The Surveyor Hub Community
- What to expect in the next episodes of The Surveyor Hub Podcast
Whatever flavour of surveyor you are, and whatever level of experience you might have, if you are in the business helping people with their homes, this show is for you. See you in the next episode!
Links and Resources:
-
Marion Ellis, https://www.linkedin.com/in/marion-ellis-frics-ccxp/
-
BlueBox Partners, https://www.blueboxpartners.com/
-
The Surveyor Hub Community on Facebook, https://www.facebook.com/groups/the.surveyor.hub.bluebox.partners/