Loyal customers spend more, stay longer, and they share a company's products and the experiences they had with their network. This podcast is for CX practitioners to learn how companies are using technologies to augment and scale customer experience.This podcast is all about knowledge sharing, so on each episode, we will showcase one great piece of technology and its impacts on customers' employees and the bottom line. We will also ask our guests for lessons learned coming from the most epic failure they witnessed.Intro and Outro Music by:Joakim Karud - Say Good Night Song - https://youtu.be/IrDIF6LzpiYSupport Joakim Karud - http://smarturl.it/joakimkarud
Conversation 🇺🇸
Adrian Swinscoe
Denyse Drummond-Dunn
Jeff Marcoux
Sinch
RateIt
Dispatch
Caspian Studios
Mark Winter
Supriya Sharma
Blake Morgan
Jeff Thompson
Andy Hanselman
Gain Grow Retain
Seth Adler
Adam and Jeannie
Christopher Brooks
Dan Gingiss & Dan Moriarty
Yigit Zorlu
TheFirst90Days
Klaus
Adam Joseph
Julia Ahlfeldt, Certified Customer Experience Professional
Pixeloute
Mina Zaher
csmsecrets
Joey Coleman and Dan Gingiss
jmartineznancy
LaunchPod Media
Shep Hyken & C-Suite Radio
Marshall Kirkpatrick
Shannon Vander Meulen
RateIt
Influitive
Jeanne Bliss
Mark Slatin
Engati
Customer Show
Archive
Local Union Business Strategy
BrendaSBrunet
Lynn Hunsaker
#SuccesslyLive
None
Stacy Sherman, DoingCXRight
Be Customer Led
moderncx
Gladly
SaleMove
Nate Brown
Caspian Studios
Ankit kumar
Walker Information
Rob Markey, Bain & Company partner and customer experience expert
bragreviews.com
Eric A. Michrowski
Jackie Golden
Kristen Hayer
Abhijeet Khadilkar
OptSpot
Sultan Semlali
mabcx
HGS Digital
Espree Devora & Leslie Cottenjé
Loyaly
Marija S.Pilley
Paolo Fabrizio
The Customer Show Team
BrendaSBrunet
Betsy Westhafer and Tony Bodoh
Domrald Media
Isabel Ruiz
Care Branding and Coaching
CELab
Matt Lyles
Bimpe Switbee
Voxpopme
Scott Porter
Gainsight
Jason Whitehead & Jason Noble
David Reid
SurveySparrow
iAdvize
Beyond Philosophy LLC
Chad McDaniel
SaltWire Network
Verloop.io
Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)
The Jasons Take On...
MetaCX
Strikedeck & Kristen Hayer
Terry Begue
Capacity
Adam Gazari
Loyalty360
Nils Vinje
Gainsight / StudioPod Media
Paula Hansen, SAP Customer Experience Chief Revenue Officer
Archive
Productboard