Everyone Needs A Spotter: Recent Episodes
RMS Fitness Equipment Services
Welcome! Fitness will never be the same. The world we once knew is gone forever. Whether you’re a trainer, gym owner, property manager, equipment dealer or a repair technician you will all agree, we have to adjust our daily operations. It’s not easy, but we are here to help. From the social media standpoint, to customer experience, to first hand knowledge, we discuss ways to help our customers as well as fellow fitness enthusiasts navigate through these very challenging times. Have an issue pertaining to fitness equipment purchase, repair or maintenance? We can assist you by being your spotter.
Everyone wants “state-of-the-art” fitness amenities, but when the Wi-Fi drops or firmware fails, who takes the call?
In this episode of Everyone Needs a Spotter, the RMS Fitness team breaks down the real-world challenges of managing advanced technology in multifamily gyms. From reactive software updates to staff turnover and confusing service calls, we uncover why the flashiest equipment isn’t always the smartest investment.
Discover how proactive maintenance, reliable engineering, and engaged on-site staff can transform your gym from a frustration point into a true asset.
Is your property's gym overcrowded and underused? In this episode, the RMS Fitness team discusses how aging equipment, poor layout, and outdated amenities can drive residents away. Learn strategies for modern, multifunctional gyms that attract and retain residents while maximizing your space.
Glen Taylor of Fit Into Shape joins the RMS team to explore what it really takes to design gyms that actually work—for both operators and members. From modular layouts to immersive renders, the conversation unpacks why functionality, not just aesthetics, is key to retention and profitability. Glen shares insights from across the Asia-Pacific region, highlighting how expectations are evolving in multifamily and hospitality fitness spaces. The team also dives into the value of collaboration over sales, and how involving clients in the design process leads to better outcomes. Whether you’re rethinking a dated space or building from the ground up, this episode is packed with ideas that move the industry forward.
We're back with another episode packed with everything property managers and fitness directors need to know this season: equipment breakdowns, tariff-driven delays, and why your gym’s temperature could make or break member satisfaction. Join us as we talk through the challenges—and the smart moves—to keep your property’s gym looking sharp and running smoothly.
WE ARE BACK! It is 2025 and we are back and more ready than ever to deliver the best equipment, service, and content to our clients listeners and friends! This week - the team discusses small actions that the site team can take daily/weekly/monthly to maximize the upside of their gym, while minimizing downtime! Nothing is worse than complaining residents, so lets take a few small steps toward eliminating those concerns. Listen in for some simple, speedy steps that you can take to play a BIG role in the care of your fitness amenity.
Please remember to like, subscribe, and leave a review! If there is a subject you'd like to hear us discuss, send an email to podcast@rmsfitness.com
Visit us online at www.rmsfitness.com
https://www.linkedin.com/in/steve-heitzer-a1562b196/
Steve Heitzer LinkedIn
https://www.linkedin.com/in/steven-donadio-224a372/
Steven Donadio LinkedIn
https://www.linkedin.com/in/emily-viynos-a9061628/
Emily Viynos LinkedIn
https://www.linkedin.com/in/robert-decker-rmsfitness1998/
Robert Decker LinkedIn
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
The RMS cast of characters is back with another educational, informative, and hopefully entertaining installment of ENaS. This week, we are talking CAMERAS! In our society, it seems like we are always being recorded, but what about in your gym? There are obvious benefits in terms of safety, but we highlight a few other ways that having proper video surveillance in the gym can benefit your residents, staff, and ownership.
Keep an ear on our podcast about keeping an eye on your gym! You wont regret it!
Please remember to like, subscribe, and leave a review! If there is a subject you'd like to hear us discuss, send an email to podcast@rmsfitness.com
Visit us online at www.rmsfitness.com
https://www.linkedin.com/in/steve-heitzer-a1562b196/
Steve Heitzer LinkedIn
https://www.linkedin.com/in/steven-donadio-224a372/
Steven Donadio LinkedIn
https://www.linkedin.com/in/emily-viynos-a9061628/
Emily Viynos LinkedIn
https://www.linkedin.com/in/robert-decker-rmsfitness1998/
Robert Decker LinkedIn
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
Recorded back in the spring, and nearly LOST, the Everyone Needs a Spotter team wanted to post this excellent episode from the archives.
If you operate a fitness amenity, you have without a doubt needed to request service on the equipment. Not all providers are equal - but there are some things that you can do to eliminate variables and set yourself, and the visiting repair tech up for success!
Fearless Leader was off saving the world this week, so we were joined by one of our Senior Service Technicians, Daniel Rogers. The team and our guest will share our insights, best practices, and tips on how to maximize a service call request, and promote a positive outcome for your facility!
Please remember to like, subscribe, and leave a review! If there is a subject you'd like to hear us discuss, send an email to podcast@rmsfitness.com
Visit us online at www.rmsfitness.com
https://www.linkedin.com/in/steve-heitzer-a1562b196/
Steve Heitzer LinkedIn
https://www.linkedin.com/in/steven-donadio-224a372/
Steven Donadio LinkedIn
https://www.linkedin.com/in/emily-viynos-a9061628/
Emily Viynos LinkedIn
https://www.linkedin.com/in/robert-decker-rmsfitness1998/
Robert Decker LinkedIn
https://www.linkedin.com/in/daniel-rogers-rms/
Guest - Daniel Rogers LinkedIn
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
The RMS Casters are here to discuss something we feel VERY strongly about. Site visits are a critical component of successfully delivering a completed amenity space. To the extent that it is AT ALL possible to see a space with your own eyes, we believe it can be a real difference maker in the final results of any installation. Join us as we discuss the benefits of site visits, the risks of working site unseen, and the importance of having a team that will go to great lengths to make sure that your projects end up as beautiful as you planned them.
Topic to discuss? Would you like to be a guest? Email us a podcast@rmsfitness.com
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
www.rmsfitness.com
443-946-6636
New equipment delivery and install is always exciting, but its ONLY just the beginning. The RMS Podcasters gather together today to discuss what you can do to maximize the results of the new equipment at your community. Everyone wants to make the most of their investment into new equipment, so we are here to show you the way!
Comments, questions, recommendations, or a subject you want to hear us yack about? Email us at podcast@rmsfitness.com
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
www.rmsfitness.com
443-946-6636
Join us for a live recording taken from this years NAA Apartmentalize Expo! The team chats and discusses the sights and sounds of the show. We have 4 guests sit down and chat with us about all things #multifamily and #fitness.
Shout out to Tony Sousa (RPM Living), Adrian Danila (Multifamily X), Rob Ignasek (TRUE Fitness) and Adam Maloney (Echelon Fitness) for taking the time away from the show to sit down and chat!
This one is a little different, and we hope our multifamily listeners enjoy this interviews and expressions!
As always, if you wish to hear us discuss a particular topic, shoot us an email to podcast@rmsfitness.com
Visit us online, at www.rmsfitness.com
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
Join the RMS Fitness podcast pros as we gather 'round the mic, to put the FUN in FUNCTIONAL training! As the needs and demands of modern multifamily fitness spaces continue to grow and evolve, our team is here to help you make the most of the space you have there at your property! If your aim is add appealing functional training to your community, than this episode is great starting point to learn the Do's and Don'ts of Functional Fitness. There is no need to go it alone, after all, Everyone Needs a Spotter!
As always, if there is a subject you'd like to hear us discuss, or to contact us about opportunities related to the podcast, email us at podcast@rmsfitness.com
Visit us online, at www.rmsfitness.com
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
Another fun week of banter and info from RMS Fitness! Strength training is more popular than ever, and it looks like it is here to stay! We know that the goal of any multifamily fitness amenity is to help potential residents stay fit, and see themselves doing so at your property. A big key to that is making sure that your offerings are in line with what users want to see! People want to be strong! But including the right items in your gym can make a big difference in how a resident feels about your space. Give this one a listen, and learn how to STRENGTHEN your gym offerings for maximum results!
As always, if there is a subject you'd like to hear us discuss, or to contact us about opportunities related to the podcast, email us at podcast@rmsfitness.com
Visit us online, at www.rmsfitness.com
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
The RMS Podcast team is BACK from the West Coast! We travelled out to LA to attend the 2024 IHRSA Trade Show and saw old friends, made some new friends and had a chance to see all the new things coming to the fitness world. We share some of the highlights here. Additionally we discuss a new educational service we are offering, and the great early response we've had. Then lastly, we will briefly chat about why its important to take your team BEFORE scheduling your equipment install, to set your project up for success.
As always, if there is a subject you'd like to hear us discuss, or to contact us about opportunities related to the podcast, email us at podcast@rmsfitness.com
Visit us online, at www.rmsfitness.com
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
Its easy to identify a problem you can SEE. One often neglected part of the fitness center is something that you simply, cannot see. The AIR! Since we can't see the air, its easy to overlook, especially when there are other issues in your face. That said, the quality of the air in your fitness amenity can make a huge difference on the life and condition of the equipment, the experience your residents will have while using the space, and the results your site team will have when touring and leasing!
Give this one a quick listen for tips, tricks, and best practices to minimize issues related to the air in your space, and help your amenity thrive!
Is there a subject you want to hear the team discuss? Email us at podcast@rmsfitness.com !
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
In the world of multifamily, things can change quickly and that can lead to a property losing contact with a vendor or partner. When that happens, things can be neglected or overlooked leading to bigger problems for the fitness center. Today we chat about HOW we lose touch, and WHY that can have a big impact on the site you manage. Keeping in good contact with your fitness vendor, even amidst change, is a big deal, and we hope after listening that you think so too!
Is there a subject you want to hear the team discuss? Email us at podcast@rmsfitness.com !
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
Technology is a GREAT way to inject life and energy into your fitness amenity. Failure to plan properly ahead of time though, can drain life and energy from you! Doing it right, is the key to doing it at all, and the RMS Fitness podcast pros are here to talk to you in greater detail about adding TECH to your space, and how to maximize that experience for your residents, and minimize pain for your site team!
Check yourself before you tech yourself, and win big with your next upgrades!
Is there a subject you want to hear the team discuss? Email us at podcast@rmsfitness.com !
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
Its an EDUCATIONAL day here at Everyone Needs a Spotter. Today we will chat about those little computers on your machines that make everything work! How do they work? Some are simple, and some are advanced. We will highlight them all, showcase the plusses and minuses, and give our own opinions to hopefully educate site teams, and inform your future purchase decisions.
Is there a subject you want to hear the team discuss? Email us at podcast@rmsfitness.com !
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
MUTINY IS AFOOT AT RMS Fitness! Where has the usual host gone? Fear not! The show must go on, and the team is still here and ready to educate and entertain our listeners. It is common that we find properties with NEW equipment overlooking preventative maintenance. Yes, it may be under warranty, but that approach could set a site up for heartache down the line. We will discuss maintenance on new equipment, and why that juice is definitely worth the squeeze!
Is there a subject you want to hear the team discuss? Email us at podcast@rmsfitness.com !
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
One thing EVERY fitness center has, is a floor! No kidding right? It may seem obvious but this often overlooked element to the fitness center can often MAKE or BREAK your project. There are certain things to know, and some obvious pitfalls to avoid, and our team is happy to hit the mics to help you to know how to find success at your next fitness center project!
Is there a subject you want to hear the team discuss? Email us at podcast@rmsfitness.com !
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
That's a wrap on 2023! Robert, Emily, and Steve sit down to reflect on the year in review in the final episode of their podcast. It's been a busy and eventful year for the team, with plenty to be proud of. In this episode, they discuss the highs and lows, the wins and losses, and end the year on a high note. If you're tuning in to episode 12, the team appreciates you being a part of their journey. Here's to a successful 2024! #YearInReview #Podcast #TeamSuccess
Topic you want the team to discuss? Product you want to see reviewed? Care to be a guest? Email us a podcast@rmsfitness.com
Caster Contact Emails
steve@rmsfitness.com Steve Heitzer
emily@rmsfitness.com Emily Viynos
robert@rmsfitness.com Robert Decker
steven@rmsfitness.com Steven Donadio
Intro Music License;
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
The RMS team is back with "Seeing is Believing- Part 2" where we dive into the benefits of 3D Room Planning for our partners' new development and construction projects. Listen now to learn how we use these programs to enhance our clients' experiences. #RMS #3DRoomPlanning #RealEstateDevelopment
Questions, comments, concerns? email is at podcast@rmsfitness.com
Intro music license:
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
As the new year kicks off, the fitness center at your property is likely to experience some changes! With more use, exposure to outside elements, and other factors, it's essential to give the gym a little extra care during the colder, rainier, and snowier months. Listen to the team discuss what to expect and how to prepare for this season's unique challenges so your team can effectively market the space all year long!
Questions, concerns, comments, or have a topic you want us to discuss? Email us at podcast@rmsfitness.com
Intro music license
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
Join us as we take a look back at the week and dive into how technology is revolutionizing gym design. From 3D renders to walkthrough videos, technology is playing a key role in helping us better assist our clients. Don't miss out on this informative discussion and learn how incorporating technology can lead to BIG results for your next project. Tune in now! #RMSCasters #TechnologyInDesign #GymDesign #Innovation #ClientSatisfaction
Questions, concerns, inquiries or opportunities? Email us at podcast@rmsfitness.com
Intro Music License
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
This week, Steve, Emily, Robert, and Steven get together to address a common issue in multifamily properties. The noise from fitness centers can often disturb other residents leading to complaints. In the latest podcast episode, the team delves into the causes, culprits, and potential solutions to help gym users "keep it down!" Tune in to find out how to avoid complaints and ensure peace for all residents. The team may have had too much fun with this one, but the information is invaluable for property managers and gym users alike! #multifamilyproperties #fitnesscenter #propertymanagement #podcast
Questions, comments, or a topic you want us to discuss? Would you like to be a guest on our podcast? Email us at podcast@rmsfitness.com !
Intro Music License;
Music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/moire/new-life
License code: KCYJNHOXBUGLGLCU
RMS Fitness team members Emily, Steve, and Steven are discussing CONNECTED FITNESS and how it can help your gym POP! But beware, making the wrong moves could turn your POP into a FLOP. Join the team as they discuss the "Do's and Don'ts" of connected fitness, how to best apply tech in the gym, and what to look out for when adding these kinds of machines. Are you already featuring connected fitness at your property or looking to add it? Don't miss out on this informative discussion! #connectedfitness #fitnessindustry #gymtech
Email us at podcast@rmsfitness.com if you would like to hear a specific topic or even join us as a guest on a future episode!
Join us for a special episode of ENaS, recorded LIVE at the Athletic Business Show in Baltimore MD! Our team shares the sights and sounds of our first tradeshow as exhibitors. We were thrilled to be joined by Joe Ellis, CEO of Chisel Fit, who discussed a great NEW product that we had a chance to use. We were also excited to connect with our local neighbors from Vortex Strength, who shared some new products with us. This episode was truly special as we made new friends and reconnected with old ones. Give us a listen and let us know what you think! #ENAS #podcast #AthleticBusinessShow #tradeshow #ChiselFit #VortexStrength
! If there is something you want the team to discuss, email us at pocast@rmsfitness.com . Visit us online at www.rmsfitness.com
Grab your coffee and join the team at RMS Fitness for a little show and tell! The new RMS HQ is fully open and ready to welcome guests.
In today's episode, we highlight some of our partners and why they're great choices for any space, as well as our unique COMMERCIAL SHOWROOM, newly opened this year. Don't miss out on this opportunity to learn more about what we have created and how it can help our regional partners succeed!
Can't make it to the showroom? No problem! Tune in to the episode to get a sneak peek and hear all about our exciting developments. We can't wait to share our passion for fitness and innovation with you. See you there! #RMSFitness #CommercialShowroom #Innovation #FitnessIndustry
As always, email us a podcast@rmsfitness.com with any inquiries, opportunities, feedback, or topics of discussion!
Gather round the table with the RMS Fitness family and unwind as we chat all things #multifamily #fitness. At RMS Fitness, we understand that when budgets hit, knowing what you need can be tricky. That's why we take a holistic approach to fitness space design. Before recommending new equipment, we assess your space as a whole, ensuring that you're always moving forward and never falling behind. Trust us to keep your fitness space on the cutting edge.
www.rmsfitness.com to contact us about opportunities, and if you have a subject you recommend we discuss, email us at podcast@rmsfitness.com
The team is back for another weekly chat about multifamily fitness. Working with RMS Fitness will take you a long way. But your team can make a big impact on the space with just a few minutes each week. What you do BETWEEN our visits can provide big results. Tune in this week for some guidance on things you can do as an onsite team to improve the overall impact of your fitness amenity. http://www.rmsfitness.com to contact us about opportunities. mailto:podcast@rmsfitness.com if you would like to suggest a topic for the team to discuss.
RMS Fitness pros Steve, Robert, and Steven D. gather round to discuss this weeks lessons in Multifamily Fitness. Of course, we want to sell you equipment, but we care MORE about the final product you end up with. Sometimes, that can mean telling a client "no". The team dealt with that this week, and we can't wait to tell you how it turned it! www.rmsfitness.com podcast@rmsfitness.com
Join the RMS Team for a conversation about multifamily budget season, your fitness amenity, and why picking the right partner is CRITICAL. We will talk about product selection, changing trends, and how to make a real impact and succeed BEYOND the purchase. Weekly content will follow specifically made for our friends and colleagues serving the multifamily market!Is there a subject you would like to hear the team chat about over coffee? Send us an email to podcast@rmsfitness.com and WHO KNOWS... we might just give you a shout out too! Feel free to email us there about any other podcast related inquiries!
June is here and Summer is right around the corner! On the show we are going to talk about spin bikes, how they work, how you benefit using them in your workout, and the best way to incorporate an upper body workout. We also discuss the healthy benefits of strawberries and asparagus.
Email: podcast@rmsfitness.com
Today we discuss how your mood can help or hurt your workout. Limited space and limited supplies on home fitness equipment a concern? Have you explored the versatility of resistance bands? Finally, we all know it’s important. However, do we do it enough? Let’s talk about why stretching can help you in a lot of ways.
Email: podcast@rmsfitness.com
Recommendation for resistance bands (paid link): https://amzn.to/3puF59r
https://www.verywellfit.com/stretching-101-2696342
https://health.usnews.com/wellness/fitness/slideshows/the-best-exercise-for-every-mood
https://www.self.com/story/benefits-of-resistance-bands
Join the crew as we discuss why fall is a great season for fitness. Get some great reminders about getting enough sleep. Salt is it bad? Listen in and see what the research says.
Join Emily, Steve and Robert for Episode 3. They will be discussing the latest trends in fitness. Including the benefits of a push-up, why celery juice should be considered as an addition your every daily routine, as well as why is it important to keep our home gym as clean as the ones run by professionals?
Listen as we discuss in this episode the importance of hydration, the power of the bean and the right way to keep you equipment clean. We discuss the trend in fitness, the Micro Workout. Emily & Steve express their thoughts on how the workout is beneficial and how they enjoyed trying a version. Water! Emily continues her journey with hydration and tells us a little more about others joining her. Robert takes a moment to discuss the ups and downs of trying to keep equipment clean and disinfected. Join us and share your thoughts.
RMS Fitness' first episode of the podcast "Everyone Needs A Spotter." Robert, Emily and Steve are here to discus the challenges of opening up your fitness center, a quick and healthy option for breakfast, adjusting your home workout, the benefits of spin bikes, as well as introducing our new showroom.