5THWAVE - The Business of Coffee: Recent Episodes
World Coffee Portal
A forward-thinking interview series examining the business of progressive coffee culture.
The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.
Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.
The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast
On the podcast today, we're continuing our exploration of talent management and finding out how Brexit, the pandemic and the cost-of-living crisis has impacted hospitality staffing in the UK.
We speak with Mark McCulloch, marketing guru and Founder of Hospitality Rising to hear how the organisation's multi-layered media campaign is changing the perception of hospitality as a viable career.
We also speak with Jakob Gundersen, Head of UK Operations, Joe & the Juice, and Max Dubiel, Founder, Redemption Roasters to explore how UK operators are finding solutions to the staffing crisis and why developing internally and hiring from often overlooked communities is key to building a talented workforce.
Credits music: "Sun and Rain" by The Grove in association with The Coffee Music Project and SEB Collective
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On the podcast today, we’re speaking with James Hennebry, entrepreneur and Co-founder of Rosslyn Coffee - a boutique specialty coffee business in the heart of London’s financial district and one of the city's standout hospitality venues.
With a longstanding background in hospitality that’s taken him from his native Ireland to Asia, Melbourne Australia and now London, James opened the doors to Rosslyn with business partner Mat Russell in 2018. They now have three sites across London’s Square Mile with more in the pipeline.
In this conversation James shares the importance of taking care of staff and how success lies in developing a clear understanding of your true value proposition and delivering it well to your customers.
Credits music: "She Lives Alone" by Jnay in collaboration with The Coffee Music Project and SEB Collective
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In today’s episode we’re chatting with coffee guru Peter Giuliano - an incredibly influential figure in the coffee industry and a true global visionary.
With a career spanning more than 30 years. Peter was the Co-owner of North Carolina-based roaster Counter Culture Coffee where he helped build their pioneering direct sourcing and transparency model.
Peter now serves as Executive Director at The Coffee Science Foundation and is Chief Research Officer at the Specialty Coffee Association, overseeing the organisation's research and scientific investigation divisions.
In this conversation Peter discusses the importance of building a global coffee community and how the industry can use science and knowledge sharing to adapt to change and prepare for the unexpected.
Credits music: "Redlight" by Naytive in collaboration with The Coffee Music Project and SEB Collective
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On the podcast today we're kicking off a feature on talent management to understand how the hospitality industry can protect its key asset - its people.
In part one we're focusing on people strategy and speaking with senior leaders to explore their approach to talent management and building great workplace culture.
In conversations with Jonathan Crookall, Chief People Officer, Costa Coffee, Brooke Gray, Director of People, Equator Coffees and Henry Ayers, Co-founder, The Gentlemen Baristas, we discuss the staffing challenges they are currently facing, what they look for in potential employees and how they keep teams motivated to deliver exceptional customer service.
Credits music: "3 Lies" by Alessia Piermarini in collaboration with The Coffee Music Project and SEB Collective
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On the podcast today we're catching up with the newly-crowned World Barista Champion Boram Um.
Born in Brazil to South Korean parents, Boram is the founder of boutique specialty coffee business Um Coffee Co. and is the first Brazilian winner in the competition’s history.
In this conversation, Boram discusses his mission to educate Brazilian consumers about the joys of home-grown specialty coffees and shares his pride in becoming a role model for the next generation of Brazilian specialty coffee professionals.
Credits music: "Wave With You" by Natalie Oliveri and Funk LeBlancin collaboration with The Coffee Music Project and SEB Collective
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On the podcast today, we're catching up with industry legend Peter Dore-Smith - the man behind Fitzrovia's iconic coffee shops, Kaffeine, and one of the early pioneers of the London specialty coffee movement.
In this insightful conversation, Peter tells the story of how he started Kaffeine, shares his people-centric approach to hiring, and why delivering true hospitality within his local community is the driving force behind his business.
Credits music: "Fortunately" by Scott Krokoff in collaboration with The Coffee Music Project and SEB Collective
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In the final part of our series on the Indian coffee market, we’re travelling to origin to explore what's happening in India’s vast and dynamic coffee farm sector.
To get to know this sector better, we speak with Ashok Kuriyan and Rohan Kuriyan, Managing Director and Manager of Corporate Affairs at Balanoor Plantations - a renowned producer of specialty coffee in Karnataka, India.
In this conversation, Ashok and Rohan discuss Indian consumers' growing interest in the origin of home grown coffees, and shed light on the social, economic and environmental challenges Indian coffee producers are currently navigating at farm-level.
Catch up on parts one and two here.
Credits music: "Head in the Clouds" by Carly Pearl in collaboration with The Coffee Music Project and SEB Collective
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In today's episode we're continuing our exploration of the Indian coffee market and turning the spotlight on the country's rapidly growing love for specialty coffee.
In conversations with Namrata Asthana and Matt Chitharanjan, Founders, Blue Tokai, Mike Khan, Area Export Manager, La Marzocco, and Rahul Reddy, Founder, Subko Specialty Coffee Roasters, we find out how specialty coffee is being adapted for the Indian consumer, what's driving the market's impressive growth and how leading specialty operators are embracing this exciting new era for Indian coffee.
Credits music: "Fast and Far" by Shrink the Giant in collaboration with The Coffee Music Project and SEB Collective
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In a new three-part series, we're exploring the exciting growth potential for coffee businesses in India - from international chains and the rise of specialty coffee to the increasing recognition of Indian grown coffees.
To kick things off, we're speaking with Deepa Krishnan, Chief Marketing Officer of international powerhouse Tata Starbucks - a joint venture between Starbucks and India's Tata Consumer Products.
In this fascinating conversation Deepa shares insights on Tata Starbucks’ expansion strategy, how Indian coffee culture is evolving and what is driving this vast and vibrant market.
Credits music: "My Love" by Baron Goodlove in collaboration with The Coffee Music Project and SEB Collective
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In today's episode we're continuing our exploration of the burgeoning coffee at-home market and the future growth opportunities for this lucrative segment.
In part two, we focus on retail coffee and chat with Will Corby, Director of Coffee and Social Impact at Pact Coffee, Jon Allen, Creative Director, Onyx Coffee Lab and Jonny England, Director of Coffee, Löfbergs UK&I to find out what types of coffee consumers are brewing at home and the trends that are shaping the future of the at-home coffee market.
Catch up on part one here.
Credits music: "Do You" by Amira B in collaboration with The Coffee Music Project and SEB Collective
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On the podcast today we're exploring the business case for drive-thru coffee and the potential for this highly-profitable format to expand across new market segments and geographies.
In conversation with Kevin Hydes, Chief Commercial Officer, Tim Hortons, UK&I, Brett Bolwell, CEO, Barista Technology, and coffee writer Amanda Whitt, we explore the historical rise of drive-thru coffee in the US, the gravitation towards convenience post-Covid, and the format's growing popularity in the UK, Australia and beyond.
Credits music: "The Great Outdoors" by Richard James aka HOLNE in collaboration with The Coffee Music Project
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This week we’re chatting with Ralf Rüller, Founder, CEO and creative force behind The Barn - a curated specialty coffee business with a roastery and 10 coffee shops in Berlin, plus three international stores, spanning Mallorca, Dubai, and most recently Seoul in Korea.
In this conversation Ralf shares his entrepreneurial journey from a career in banking and a stint in acting school in London before stepping into the world of coffee and founding his own business. He also discusses his ambitions for international expansion, and how his total obsession with quality has always been at the core of his business philosophy.
Credits music: "Little Pieces" by Pablo Mir-Mir in collaboration with The Coffee Music Project
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On the podcast this week we're examining the impact of soaring energy prices and how café operators are navigating this unprecedented crisis.
We first speak with Murielle Gagnebin, Senior Associate of EU Energy Policy at Agora Energiewende, to understand how the energy crisis arose and how long policymakers expect it will last. We also speak with Henry Ayers, Co-Founder, The Gentlemen Baristas and Konstantinos Konstantinopoulos, CEO, Coffee Island about the pressures operators are facing and how they are managing the steep increase in costs across their businesses.
Credits music: "Life Lives Inside" by Flo Perlin and Pilgrim’s Dream in collaboration with The Coffee Music Project
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On the podcast this week we’re bringing you a feature length interview with Roland Horne, Founder & CEO of WatchHouse – a boutique specialty coffee business with 10 locations across London, and five new UK sites already in design plus a flagship store scheduled to open in Manhattan in 2023.
In our conversation, Roland discusses his entrepreneurial vision and growth ambitions for the business and shares how his risk-on mindset and desire to leave a meaningful legacy has helped to rapidly propel WatchHouse.
Credits music: "Don't Give Up" by Yolanda Mutesasira in collaboration with The Coffee Music Project
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This week we’re bringing you a very special bonus episode with Anne Lunell, a former Swedish Barista Champion, international coffee judge and the co-visionary behind Koppi Coffee Roasters - an internationally acclaimed coffee roaster based in the Swedish town of Helsingborg.
In this candid conversation, Anne discusses the importance of building a values-based business and shares why taking a step back and simplifying Koppi’s business model has created a fundamental work-life balance that so many successful entrepreneurs crave.
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To celebrate the World Barista Championship taking place at Melbourne International Coffee Expo next week, we're turning the spotlight on this highly influential coffee city to explore the past, present and future of Melbourne's specialty coffee scene.
In conversations with Ross Quail, Sales Director for Asia Pacific, Hemro International, Mark Dundon, Co-owner, Seven Seeds, and Sean Edwards, Founder, Cafe Culture magazine and the Golden Bean awards, we explore how Melbourne's coffee landscape has evolved over the last 20 years, how the city's culinary scene played an important role in the growth of cafe culture, and why Melbourne continues to inspire coffee businesses around the world today.
Credits music: "Love & Distance" by Hollie Rogers, feat. Jamie Lawson and Robben Ford in collaboration with The Coffee Music Project
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Last week in our episode on coffee competitions we featured a clip from a conversation with 2009 World Barista Champion Gwilym Davies and today we bring you the interview in full.
Gwilym is the founder of London’s iconic Prufrock cafe, is a coffee judge, runs his own barista training centre and recently launched his own coffee brand - The Naughty Dog.
In this conversation, Gwilym shares a powerful story of personal growth, how becoming a reluctant winner ended up defining his coffee career, and why now is the time to hand the portafilter to the next generation of coffee professionals.
Credits music: "Uncharted Waters" by Cloudy Galvez in collaboration with The Coffee Music Project
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On the podcast this week, we're pulling back the curtain on the world of coffee competitions to understand the various ways they develop the coffee industry and asking what it takes to win.
We chat with former and current barista champions Stephen Morrisey, of the Specialty Coffee Association, Gwilym Davies, Morgan Eckroth and Rastislav Kasár, to find out how competitions develop the coffee community, how they elevate coffee standards, and the impact winning has had on their careers.
Credits music: "Summer is for falling in love" by Sarah Kang in collaboration with The Coffee Music Project
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This week we’re bringing you a very special bonus episode with Isabela Raposeiras, former Brazilian Barista Champion and Founder of the pioneering specialty coffee and coffee education business, Coffee Lab in São Paulo.
In this fascinating conversation, Isabela shares her extraordinary journey motivated by living through a family bankruptcy, to owning one of the best coffee shops in the world.
She also discusses the importance of loyal relationships with coffee producers, building a brand that matches your values, and why learning to manage people has been one of the most challenging, yet rewarding aspects of her career.
Credits music: "Curandeiras" by Isadora Canto
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Coffee and hospitality is truly a people business and on the podcast this week we’re highlighting the importance of investing time and resources in staff training and their career development.
In conversations with Tim Sturk, Founder, Cherry Coffee Training, Ben Helt, Director, Training Director, Specialty Coffee Association, and Diana Getchius, Director of Human Resources, Union Square Hospitality Group, we find out what a winning training programme looks like, how to tailor new starter and company-wide trainings, and discuss the business benefits of investing in people development.
Learn more about SCA's programmes here: Coffee Skills Program, Coffee Sustainability Program, and Coffee Technicians Program.
Credits music: Superwoman, Be Like You, by Myla in collaboration with The Coffee Music Project
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On the podcast this week we’re walking through the fundamentals of building a coffee brand and how to express that concept across every aspect of the business.
We chat with Ibrahim Ibrahim, Managing Director of branding agency Portland Design, who unpacks his framework for ideating and rolling out a successful hospitality concept.
We also speak with two standout coffee operators, Talor Browne, Founder, Talormade, and Kyle Glenville, Founder, Go Get ‘Em Tiger to understand how they translate their business mission into an impactful coffee brand and a rich customer experience.
Grab a copy of Ibrahim's new book "Future Ready Retail" here.
Credits music: "Hot Coffee" by Say No More and Nutty P in collaboration with The Coffee Music Project
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On the podcast this week we're investigating the design and build-out process for cafés to understand exactly what's required each step of the way when opening a new hospitality venue.
We chat with Anna Burles, CEO and Founder of contemporary design agency Run For The Hills, who takes us through the intricate process of designing a new space. We also speak with two leading operators, Valdemar Halbye, Chief Growth Officer, Joe & The Juice, and Mark Soar, Head of Property, Redemption Roasters about the different considerations, challenges, and risks when rolling out multiple new venues.
Credits music: "Kicks" by Crawford Mack in collaboration with The Coffee Music Project
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This week on the podcast, we're exploring the global supply chain crisis and how it is impacting coffee shop operators around the world.
We chat with Xavier Martinez, Global Supply Chain Officer, Costa Coffee, Jack Brewitt, CEO and founder, 92 Degrees, and Gert-Jan Eling, Operations Manager, Algrano, to find out how coffee businesses are navigating these challenges and the medium and short-term solutions to supply disruptions.
Credits music: "Engines Off" by Stealing Signs for The Coffee Music Project
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On the podcast today we’re exploring the market for home coffee roasting and its potential to resonate with the sophisticated home coffee consumer.
In conversations with Andrew Stordy, founder of IKAWA, Tom Owen, Co-founder, Sweet Maria's, and author and editor Kenneth Davids, we uncover the history of home roasting, find out who the consumers are that roast at home, and address the barriers to growth for this niche segment.
Credits music: "Mother Nature" by Ellie Harris for The Coffee Music Project
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On the podcast this week we’re examining the market for high end coffee grinders and their essential role in the coffee making process.
In conversations with Dale Harris, World Barista Champion and Global New Product & Business Development at Hasbean / Ozone Coffee Roasters, Lena Frick, Head Of Marketing, Hemro Group, and Lauro Fioretti, Chief Engineer, Nuova Simonelli, we discuss just how important grinders are in achieving coffee quality, how much and where operators should be investing in new equipment, and what the future is for grinding technology.
Credits music: “She” by Karla Silva for The Coffee Music Project
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On the podcast this week we’re exploring the impact of soaring inflation on the global economy and the rising pressures on hospitality operators.
We speak with Will Hawkley, Global Head of Leisure & Hospitality, KPMG, Chris Ammermann, Director of Operations, Caravan, and Jim Ragas, President & CEO, The Second Cup Coffee Company, to understand where inflation is stemming from, how operators can navigate these challenges, and the extent to which rising costs are affecting profitability.
Credits music: "Flaws & Ceilings" by Frank Hamilton Ft. Lauren Aquilina
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This week on the podcast we’re exploring the growing demand for decaffeinated coffee and its increasing potential in the specialty landscape.
In conversations with Laura Burton, Marketing Lead for Coffee, Taylors of Harrogate, Chris Kornman, Director of Education, Royal Coffee, and Emmanuel Dias, VP of Trading for Europe, Swiss Water, we discuss the different processes for removing caffeine, find out how big the decaf market is globally and what the driving trends are for this small but highly promising market segment.
You can find out more about Chris Kornman's book "Green Coffee: A Guide for Roasters and Buyers" here.
Credits music: “I still miss you” by Emma Stevens for The Coffee Music Project
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On the podcast this week we’re addressing the important topic of diversity and inclusion across the coffee industry.
We’ll be exploring why it is important to have a diverse workforce, what it means to be truly inclusive, and the business benefits of building a welcoming environment for both customers and staff.
To help us tackle these complex questions and shed light on some different employee and customer experiences, we’ll be talking with Lem Butler, Co-Founder, Black & White Coffee Roasters, Jessica Worden, Head of Coffee, Gail’s Bakery, and accessibility consultant Tim Blanchard.
Credits music: "I gotta hope" by Coco for The Coffee Music Project
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On the podcast this week we’re exploring the multi-billion dollar coffee capsule industry, to uncover the opportunities for pods and capsules, and understand why many specialty coffee players have recently entered the space.
In conversations with Jason Webber, B2C Commercial Director, Nespresso UK, Maxwell Colonna-Dashwood, Founder, Colonna Coffee and Adrienne Roberts, CEO, Allpress Espresso, we’ll examine the long-term potential of this rapidly growing segment and ask whether coffee capsules are a threat or a complement to coffee shops and home espresso machines.
Credits music: "We Are All Just Human" by Catherine Taylor Dawson for The Coffee Music Project
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On the podcast this week, we're discussing how Covid has impacted the real estate market for coffee and hospitality businesses and why finding the right site can make or break any new café opening.
In conversations with Russel Helbling, Managing Director, Katz & Associates, Heather Perry, VP, Klatch Coffee, and Julia Wilkinson, Restaurant Director at Shaftesbury, we'll explore the success factors that make for a great coffee shop location, and find out what’s happening to rents and site availability across London, New York and Los Angeles.
Credits music: "The Woman That Made Me" by Abrielle Scharff, winner of The Coffee Music Project 2022
Join us at The London Coffee Festival 2022 from 31 March to 3 April at The Old Truman Brewery. Stop by our stand and say hi!
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Today we’re catching up with Kris Schackman, Co-founder of Berlin’s iconic coffee chain Five Elephant. In this conversation, we learn about Kris’ early journey from the film industry into coffee, the evolution of the German specialty scene over the last decade, and the key decisions that have shaped the creation of one of the most respected roastery cafes in Europe.
Credits music: "Rain Pour Down" by IOVA for The Coffee Music Project
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On the podcast this week, we’re hitting the streets of the UK to discover what’s happening across the nation’s fast-growing specialty coffee market.
From London to Birmingham, Edinburgh and beyond, the specialty segment has seen remarkable growth in the 20 years since coffee consumption exploded across the UK high streets.
To find out what’s next for this exciting market and the challenges and opportunities for independent multi-site operators in different regions, we speak with Roland Horne, Founder and CEO, WatchHouse, Will Kenney, Commercial Director, 200 Degrees, and John Thompson, Co-owner, Artisan Roast.
Read the findings from Allegra's latest research on the UK coffee shop market here: Project Café UK 2022
Credits music: 'Strong Coffee' by Tally Spear for The Coffee Music Project
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On the podcast today we’re entering the world of biophilia – a powerful human-centric design philosophy that’s making inroads to the mainstream and revolutionising hospitality spaces worldwide.
To help us get to grips with the basics of biophilia and understand the health promoting benefits of reconnecting with nature, we’re speaking with Oliver Heath, one of the world’s leading thinkers in biophilic design.
We’ll also hear from Shiyun Qian, Founder of Nota Architects in China, and Tim Schroeder, Founder of London-based specialty café group Hagen, to further see how these design principles can be applied to hospitality spaces and discover the business benefits of biophilia in café operations.
To dive deeper into Oliver Heath’s work, you can read his white paper ‘Creating Positive Spaces using Biophilic Design’ here. For ideas on how to incorporate biophilic design into the home, Oliver has also authored the book ‘Design A Healthy Home’ which can be purchased from all major retailers.
Credits music: ‘Coffee in Your Cup’ by Daisy Chute for The Coffee Music Project
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On today’s podcast we’re heading to the city that never sleeps to explore the past, present and future of New York’s influential specialty coffee scene.
We’ll be speaking with coffee writer Ever Meister to find out how New York became a global centre for coffee culture and why the city's love affair with caffeine endures to this day
We’ll also hear from the founders of two iconic NYC specialty coffee chains, Chi Sum Ngai and Kaleena Teoh of Coffee Project New York, and Caroline Bell of Café Grumpy, to discover what’s happening on the streets of Manhattan, Brooklyn, and beyond and get their take on where the specialty market is headed.
Credits music: "Friends" by Katie Kittermaster for The Coffee Music Project
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On the podcast this week, we’re diving into the world of water for coffee and unpacking its impact on café operations.
What kind of water makes for an excellent espresso and for well-running machines? How should coffee operators embed water management systems into their day-to-day operations?
To help answer these questions and understand the science of water a little deeper we’re speaking with Samantha Scoles, Head of Beverage at BRITA Professional UK, Dr. Marco Wellinger, research associate at the Zurich University of Applied Sciences, and two coffee shop operators, Jon Whyte of Bean Coffee, and Mike Logue of Redemption Roasters.
To go even deeper into coffee science you can enrol in the online course to receive a Certificate of Advanced Studies in Coffee Excellence at Zurich University of Applied Sciences
Credits Music: Coffee Bean by Zaniah Harris, winner of the Coffee Music Project 2021
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To kick off 2022 we bring you a very special bonus episode with Klaus Thomsen, co-founder of the legendary Coffee Collective – a boutique specialty coffee chain, roastery, and bakery based in Copenhagen, Denmark.
In this episode, we discuss Klaus’ early career and inspiration, the vision and culture behind Coffee Collective, and his key learnings to creating a successful and sustainable coffee business.
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On the podcast today we’re shifting our focus outside of coffee to steep ourselves in the world of tea.
The tea industry is enormous, with a long and rich history. In fact, tea is the most consumed hot beverage globally. Yet in many coffee shops around the world, the consumer experience for tea falls short.
What does an outstanding tea offer look like? What are the financial rewards for getting tea right? How can coffee operators create an enticing tea value proposition? To help us answer these questions, we’re speaking with Kai Ellerbrock, Managing Partner, Market Grounds, David Veal, Executive Director of The European Speciality Tea Association, and Oscar Woolley, Co-owner, Suki Tea Makers.
Credits music: 'Wake me up' by Faith Child for the Coffee Music Project
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On the podcast this week, we’re continuing our exploration of hiring strategies in the wake of the current hospitality staffing crisis. In part one, we covered how small independent operators are navigating this issue and today we’re turning our attention to larger scaled hospitality chains.
In conversations with Danielle Caserta, Chief People Officer at Bluestone Lane, and Thomas Nørøxe, CEO, Joe & The Juice, we discuss the importance of building team culture and hear how these established operators are rethinking how they attract talent to their business.
Credits music: 'Bout A Thing' by Julia Cole for the Coffee Music Project
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The hospitality industry is experiencing one of the biggest staffing shortages in living memory. We covered the scale of the issue in a July 2021 episode and today, we’re returning to the topic to explore the solutions independent operators are trialling to attract and retain staff in the current climate.
In this episode, we speak to small business owners from the UK and Europe and a tech-based recruitment start-up to hear how they are tackling this issue.
Peter Dore-Smith, Founder of London’s iconic café brand Kaffeine, outlines his framework for hiring talent and ensuring staff are able to enjoy a good work life balance.
Marian Plajdicko, Owner of Berlin-based Happy Baristas, shares how he’s pivoted his recruitment strategy and new approaches for targeting potential employees.
Shelagh Ryan and Jo Mason, Co-founder and Operational Director, Lantana, discuss the new normal and improving working conditions for hospitality staff.
Karina Coen, Managing Director of Hospitality Operations at Stint, shares how her start-up company is helping hospitality businesses address staffing pain points and nurture their core team of skilled workers.
Read more from Peter Dore-Smith's blog 'Kaffeine Alumni: 12 Years of Legends' here.
Credits music: "Summer Blue" by Iris Lune for the Coffee Music Project
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Fresh from Le Paris Café Festival last week, today we’re putting the spotlight on the French capital and diving into the past, present and future of the rapidly changing specialty coffee scene across France.
In conversations with influential coffee operators, major roasters and suppliers, we explore the shift in consumer demand for high-quality coffee and the impact Covid-19 has had on French drinking habits and Parisian coffee culture.
Michael McCauley, Coffee Quality & Training Director, Cafés Richard, gives us a perspective on how the French coffee scene has evolved in the last 30 years.
Tom Clark, Co-founder & CEO, Coutume shares the impact of Covid-19 on the Parisian coffee shop market and the challenges operators are facing today.
Sandra Bouckenooghe, ambassador for La Marzocco France, discusses the new generation of specialty coffee professionals and what’s next for the French coffee scene.
Credits music: "Paris" by Bandits on the Run, winners of the Coffee Music Project 2017.
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In the third episode of our mini-series on environmental sustainability across the coffee industry, we’re shifting the focus to carbon reduction in coffee roasteries.
In conversations with a leading academic, an electric roaster manufacturer, and coffee roasters, large and small, we unpack where carbon is generated once green coffee leaves the farm and how coffee roasters can make their operations as sustainable as possible.
Mark Maslin, Professor of Earth Systems Science at University College London provides an overview of the life cycle of a cup of coffee and where carbon is generated across the supply chain.
Grayson Caldwell, Head of Sustainability, Bellwether Coffee, discusses the urgent need to electrify coffee roasting and the environmental benefits vs. traditional gas roasting.
Ewan Reid, Managing Director, Matthew Algie, shares how his business is tackling the challenges of carbon production in large-scale roasting operations.
Bengt Ove Hagen, Production Director, Joh. Johannson Kaffe shares how his team designed a brand new eco-focused roasting facility and their ambitions to become one of the world’s most sustainable coffee roasters.
Read more on Bellwether’s annual sustainability report here.
Credits music: “Rage” by Kate Klein in association with the Coffee Music Project
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Today on the podcast we’re speaking with leading investors and experienced entrepreneurs to lift the lid on the world of mergers, acquisitions, and investment in the coffee space.
What does a great hospitality business look like from the perspective of an investor? In what circumstances should you merge your business with another? What type of investor should you be looking for and who should you avoid?
To help us answer these big questions, we speak with Henry McGovern, co-founder of McWin Investments – a recent investor in GAIL's Bakery, Nils Erichsen former Founding Partner of HEMRO Group and now CEO of Wave Investments, and David Abrahamovitch, CEO of Grind, to get their advice on building a successful coffee business and attracting investment.
Credits music: RTime by 1403 in association with the Coffee Music Project
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In the second part of our mini-series exploring eco-sustainability across the coffee industry, we turn the spotlight on carbon generation in the coffee shop.
In conversations with a café consultant and leading operators from Los Angeles, London and Singapore, we uncover exactly where and when carbon is being generated in coffee shops, what contributes the highest emissions in the store, and ask what owners can do to reduce their carbon footprint.
Tim Ridley, Founder, United Baristas, provides a framework for understanding the carbon footprint of a cup of coffee and what that means for cafe owners.
Zayde Naquib, CEO of Bar Nine, and Ten, discusses his approach to reducing waste and carbon emissions at his ecologically progressive cafes in Los Angeles.
Lizzie Gurr, COO, Hasbean and Ozone Coffee, shares the ways her team are tackling their carbon footprint and their commitments to whole-cycle cooking.
Pamela Chng, Founder, Bettr Group in Singapore, discusses the challenges of balancing business needs with the need to reduce the carbon footprint of cafes.
Read more of United Barista's resources on reducing carbon emissions at unitedbaristas.com/CO2
Credits music: California Sky by Chanel Yates in association with The Coffee Music Project
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Today we’re bringing you a very special episode in anticipation of the 10th anniversary of the La Marzocco True Artisan Café at the London Coffee Festival taking place later this month.
Industry legend Paul Kelly, General Manager of La Marzocco UK & Ireland, joins Jeffrey Young in the studio to explore the specialty coffee trends that have changed the face of coffee culture over the last decade, the turbulence of the Covid-era, and the bright future that lies ahead for our industry.
Credits music: SENDME by Bobbie Harvey, winner of the Coffee Music Project 2021 summer edition.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Kicking off a new series on the podcast exploring ecological sustainability across the coffee supply chain, we’re examining the environmental impact of coffee farming at origin.
Finding solutions to the complicated problems caused by the climate crisis is vital to the future viability of coffee, and the planet. Throughout series, we’ll uncover how the coffee industry is responding to these challenges, showcase best practices and offer a glimpse into the future.
In this episode, we speak with coffee growers, traders, and retailers, to address key ecological issues at origin and ask, what do coffee farmers need from coffee retailers to support their environmental initiatives?
Katie Carguilo, Western Coffee Manager, Counter Culture Coffee, highlights how environmental sustainability is directly tied to farmer economics and the prices they earn.
Diego Robelo, General Manager at Aquiares Estate Coffee, shares the sustainable agroforestry systems at his coffee farm and the importance of environmentally focused certifications.
Carlos Ortiz, Volcafe Way Manager at Volcafe, discusses the connection between commercial and environmental needs of coffee roasters and the potential for green credits for coffee farmers.
Credits music: Hot Coffee by Say No More ft Nutty P. in association with the Coffee Music Project
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Today we’re exploring the importance of the general manager in café operations and unpacking how this pivotal role can mean the difference between hospitality businesses operating at a loss or at a profit.
In conversations with experienced operators and a leading management academic, we ask what general managers need from owner operators to thrive and deliver financial success and how to engage and retain these star employees.
Christopher Muller PhD, author of the ground-breaking book: “The Leader of Managers”, shares some of the management models that have helped transform the role of the GM in hospitality, and highlights the importance of adequately incentivising these key members of staff.
Tim Ridley, founder of United Baristas, speaks about the importance of treating general managers with compassion and investing time to build a nurturing workplace culture.
Lizzie Gurr, Chief Operating Officer of Ozone Coffee Roasters and Hasbean, shares the key qualities she looks for when hiring operational managers across her businesses.
Credits music: Fumes by Richard James, Winner of the Coffee Music Project 2019
For more on Christopher Muller’s management research, pick up a copy of his book “The Leader of Managers”
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
On the podcast this week, we’re embracing the spirit of summer and diving into the world of wine to explore its parallels with coffee.
The wine industry is often considered ahead of the curve compared to coffee, but is that always the case? In conversations with leading wine and coffee experts, we explore the history and influence of these two worlds to offer a deeper understanding of the wine market and how to maximise its potential in coffee businesses.
Morten Scholer, coffee and wine author provides a broad overview of the similarities and differences between these two industries.
Phil Barnet, Sales Manager at Les Caves de Pyrene, discusses the dramatic shifts in the consumption and production of wine in the past three decades.
Robert Robinson, Co-founder of Notes Coffee Roasters, shares how his hospitality venues deliver a quality coffee offering during the day and an equally-good wine experience by night.
For a detailed comparison of the coffee and wine industries, pick up a copy of Morten Scholer’s book – Coffee and Wine: Two Worlds Compared.
Credits music: Summer Night Vibes by Ellie Harris for the Coffee Music Project
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
On the podcast today we examine the staffing crisis affecting hospitality businesses globally and the impact Covid-19 and Brexit has had on the hiring landscape.
In conversations with trade representatives and leading operators from London and New York, we explore the long-term challenges of developing meaningful careers within the hospitality space and solutions for attracting and retaining the brightest talent.
Tony Sophoclides, Strategic Affairs Director for the trade association UKHospitality, provides a macro overview on the current staff shortages felt across the UK.
Jessica Worden, Head of Coffee, GAIL’s, highlights the importance of being clear about your values and hiring people who embrace your vision.
Jonathan Rubinstein, CEO, Joe Coffee, shares how his company navigated the sudden impact of Covid-19 and the staff shortages experienced on re-opening.
We also hear from Freddie Speed, a restaurant general manager who has recently taken a pause from the industry, who gives insight on why a number of hospitality professionals are now considering alternative careers.
Credits music: New York Makes Me Cry by Abrielle Scharff, a former finalist for the Coffee Music Project NYC.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
As the world’s largest coffee chain turns 50, we explore Starbucks’ enduring influence on the business of coffee. In a collaboration with 5THWAVE magazine, we bring you insights from six global coffee professionals as they reflect on Starbucks' cultural legacy.
In a series of conversations with Jeffrey Young, we hear from coffee historian, Professor Jonathan Morris, Kent Bakke, Board Member, La Marzocco, Maurizio Guili, Corporate Strategy Executive for Simonelli Group, Scott Rao, coffee consultant and author, Barry Kither, coffee consultant and former Sales and Marketing Director at Lavazza UK, and Henry Roberts, CEO, Two Hands.
Read more on our Starbucks at 50 feature in the latest issue of 5THWAVE magazine: https://www.worldcoffeeportal.com/5THWAVE/Magazine
Hear more from Jonathan Morris' History of Coffee podcast and get a copy of his book Coffee: A Global History.
Credits music: Frappuccino by Yassi V finalist for the summer Coffee Music Project 2021
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
On the podcast today, we examine the interplay between food and coffee in hospitality businesses. The upside to adding food to a coffee proposition is clear but delivering excellent coffee and food simultaneously is never easy, and success often depends on the scale and scope of your business.
Exploring this week's theme, we speak with four leading operators, of all shapes and sizes, who share insights on how their businesses deliver a delicate balance of first-class food alongside great coffee.
Clare Clough, UK Managing Director, Pret A Manger discusses the latest trends in food-to-go and shares how a multi-site food franchise approaches their coffee offering.
Heather Perry, Vice President, Klatch Coffee explores how her business uses food to complement their core coffee offering, and the complexity it brings.
We also speak with Miles Kirby, Co-owner and Head Chef, Caravan, who shares insights on how their restaurants shift focus on coffee and food fluidity throughout the day.
Henry Roberts, Co-founder, Two Hands, explains how his cafes have transitioned to a food-focused business and how he keeps its coffee programme as strong as its food.
Find out more about World Coffee Portal’s research on the food-to-go sector with our consumer-led report Cakes, Shakes & Tea Breaks UK 2021.
Credits music: Send Me by Bobbie Harvey, the winning song for the Coffee Music Project 2021.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
This week we put cold coffee under the spotlight to illuminate the latest trends in this fast-growing category. We’ll explore how the cold coffee revolution has taken off in North America, and the opportunities for growth in markets worldwide.
In this episode we’re joined by a brewing equipment supplier and coffee expert from Asia Pacific, and two senior figures from leading cold coffee brands in the US. They’ll discuss the popularity of game-changing products, such as cold brew and RTDs, and provide their take on America’s epic love affair with cold coffee.
Danny Pang, Asia Pacific Manager for Marco Beverage Systems, guides us through the different types of cold coffee on the market and shares what the opportunity is for cold brew in Asia.
James McLaughlin, President and CEO of Intelligentsia Coffee discusses the continued growth of cold coffee in the US and the potential for new products and formats to match in-store coffee quality at home.
We also hear from Matthew Swenson, Director of Coffee at Nestlé and former Chief Product Officer for Chameleon Coffee, who shares how America’s grab-and-go culture and highly developed distribution network has allowed the US cold coffee market to thrive.
Watch Danny Pang’s guide on making Japanese-style iced coffee here.
For more on World Coffee Portal’s research on the iced beverage market in the US, read highlights from our Project Iced USA report here.
Credits music: “No More Rain” by Coffee Music Project artist Ania Diamond.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
In today’s episode we’re exploring the world of espresso machine technology and the future of automation, and asking the question – will super-automatic coffee machines ever replace the barista?
To help answer this, we speak to leading manufacturers of traditional and super-automatic machines as well as a US Barista Champion to unpack how this technology is advancing, what that means for café owners, and how the role of the barista will evolve with the rise of automation.
We hear from Enrico Bracesco, Chief Commercial Officer for traditional and automatic coffee machine manufacturer, Gruppo Cimbali, who shares why he anticipates significant growth of the super-automatic segment within Cimbali’s portfolio.
Kamal Bengougam, Group Commercial Director, Eversys, discusses the latest technology advancements in full automation and what the next generation of espresso machines might look like.
We also speak with Lem Butler, US Barista Champion, and co-founder of Black & White Coffee Roasters, to understand the spaces that super automation can fill throughout the coffee industry and the evolving role of the barista within the value chain.
Click here to read more on World Coffee Portal's latest market data and consumer research on the rapidly developing automated coffee market.
Credits music: RIP by Matt Kent - former finalist of the Coffee Music Project New York.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Today we are bringing you a very special episode, a full-length interview with enigmatic and influential entrepreneur James Hoffmann. In this conversation, James discusses his ambitions, business sensibilities, and the mindset that has helped build his remarkable career.
James Hoffmann is world-renowned in the coffee industry. A former World Barista Champion, co-founder of Square Mile Coffee Roasters, and author of The World Atlas of Coffee, he is also a prolific YouTuber who has amassed more than 86 million views globally.
We featured James in episode #15, which explored the careers of three distinguished coffee entrepreneurs. Listen to more of his compelling insights in this full extended interview.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Today we’re exploring the careers of three highly impressive individuals in the business of coffee to learn their stories and the secrets behind their success.
We speak with James Hoffmann, Gregory Zamfotis, and Toby Smith to delve into their different entrepreneurial approaches and discover the motivations and guiding principles that have underpinned their successful careers.
Our conversation with the multi-faceted entrepreneur, James Hoffmann, reveals business learnings and hidden clues into how he built his career across multiple platforms.
Gregory Zamfotis, founder of NYC specialty coffee chain, Gregorys Coffee, shares the influence his family has had on his career and the never-ending importance of hard work and treating people well.
We also speak with Toby Smith, founder of the iconic Toby’s Estate, one of Australia’s first and largest specialty coffee roasters, who sheds light on his pioneering career in coffee.
Credits music: Money Ain't a Thing by R.O.E. runner up for the 2016 Coffee Music Project in New York City.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
On the podcast this week we are turning the spotlight to China and exploring how the traditionally tea-drinking country is rapidly growing into one of the most dynamic and opportune coffee markets in the world. From billion-dollar valuations for start-up coffee companies to a breathtaking number of new café openings, the Chinese coffee market is a machine you cannot ignore.
In this episode, we’ll be speaking with the COO of multi-national coffee shop chain Costa Coffee, a two-time Chinese Barista Champion, and a local coffee machine distributor to better understand this burgeoning market and explore the breadth and scale of opportunities for coffee brands in China.
Shakir Moin, Chief Operating Officer of Costa Coffee, outlines the astounding speed at which the Chinese coffee market is developing and why he estimates China will soon be among Costa Coffee’s top three coffee markets globally.
Jeremy Zhang, a two-time Chinese Barista Champion and founder of café and roastery M2M Coffee Roasters and UNiUNi Coffee, shares how the growth and innovation in China extend to even the most bespoke end of the specialty coffee market.
Gordon Chang, General Manager, La Marzocco China, provides an insight into China’s tea-drinking culture and the continued growth he sees for artisan coffee across the country.
Credits music: "Music Is There" by Daisy Chute, winner of the 2018 Coffee Music Project
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
On the podcast this week we speak to three leading lights in the Sydney coffee community to explore how Covid-19 has impacted the influential Australian coffee market and how it has begun to recover.
With cafés already open and thriving across Sydney and other parts of Australia, we get a glimpse into what the coffee landscape might look like once global vaccination efforts begin to take effect, and how café owners should start preparing for a return to a new normality.
Jenny Willits, CEO, Seven Miles Coffee Roasters, discusses the booming coffee-at-home trend and how cafés must adapt to the needs of a more knowledgeable consumer.
Nich Rae, Head of Coffee for Toby’s Estate, explores how the pandemic affected café volumes and gets us up to speed with the latest trends emerging from Sydney’s influential coffee scene.
We’ll also hear from Melinda Evans, Operations Manager for Mecca Coffee Roasters on the trends that are impacting Mecca’s business and how it is putting sustainability promises into practice.
Credits music: Whispers by Holiday Sidewinder in partnership with The Coffee Music Project
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
When Covid-19 hit over 12 months ago, the global hospitality industry was confronted with its biggest crisis in many generations. Now, as we look towards the end of the pandemic and businesses worldwide return to some form of normality, café owners may be asking themselves, “should we be cautious or optimistic”?
We believe there is much to be positive about. In this episode, we are speaking to coffee business leaders and a global economist to explore the positive business trends and opportunities that have emerged in the wake of the global pandemic.
We’ll hear a macro perspective from Deloitte’s Chief Global Economist Ira Kalish, who outlines what effect Covid has had on the global economy and how quickly he expects global GDP to rebound.
Phil McKnight, General Manager for Global Specialty Coffee at Breville and Sage Appliances shares why he believes the coffee market will grow even more both in the home and in the cafe once consumers are back on the streets.
We’ll also speak with Darren Levy, CEO of Africa’s largest coffee shop chain, vida e caffè, about the innovations he is bringing to South African coffee drinkers.
This episode is part of a series of articles and interviews examining the opportunities for positive change in a post-pandemic world. Read the latest edition of the 5THWAVE magazine here for more on the topic.
Credits music: Coffee 2 Go by Kirsten Izer in partnership with The Coffee Music Project
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Running a coffee business has never been easy, but it's certainly more manageable if you have the right business partner. The question is – who should you choose and how should you work together? In this episode, we are exploring three successful coffee business partnerships that have stood the test of time to glean some of the secrets of their success.
Amber Jacobsen, Co-founder of Partners Coffee Roasters, discusses her business partnership with co-founder Adam Boyd, and shares how their different synergistic skillsets have helped them to navigate a successful decade together including tackling Covid.
We’ll hear from Steven Macatonia and Jeremy Torz, Co-founders of Union Hand-Roasted Coffee, and get an insight into how they manage the day-to-day pressures of being both business and life partners.
We also speak with Keith Chua and Seo Young Youn of Bean Brothers, a Korean/Malaysian artisan coffee chain, to understand how Keith entered into an existing partnership and expanded the brand into a completely new market.
Credits music: California, by Billy Bogaurd in partnership with The Coffee Music Project
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young speaks with Laila Ghambari, Director of Cafes at Stumptown Coffee Roasters, to get a glimpse into how the pioneering specialty coffee business manages its cafes and learn how she has been steering the ship through the turbulent waters of the pandemic.
We originally spoke to Laila for our episode on Fostering team culture, but she offered such thought-provoking insights on leadership and navigating through change that we felt the interview deserved an episode of its own. In this conversation, Laila challenges us to rethink the traditional role of the leader and highlights the importance of serving the managers who report to you, instead of the other way round.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young is joined by David Griswold, Founder and CEO of Sustainable Harvest Coffee Importers – the world’s first B Corp certified coffee company - to explore what the 5th Wave of coffee means in practice and its significance to coffee farmers at origin.
David is a leading figure in the world of specialty coffee and a pioneer in sustainable, ethical trade. In this conversation, David and Jeffrey discuss the importance of forging human connections with coffee farmers and fostering business synergies between coffee growing communities and the coffee drinking world.
For more information on the guiding principles of the 5th Wave of coffee, read our introduction article Explainer: What is the 5th Wave?
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young speaks with Angus Thirlwell, CEO & Co-founder of Hotel Chocolat – a brand that forges a unique space for itself in the retail chocolate market. In this episode, Angus shares the secrets that helped him scale his business and discusses the parallel trends between chocolate and coffee.
Angus is a master brand builder and a pioneering figure in the world of chocolate. During our conversation with him for the Christmas episode, Unwrapping the chocolate industry, Angus shared such wisdom and insight that we felt the interview justified a bonus episode.
Credits music: Zelda Mae by Fergus from the Hotel Chocolat x Jake Gosling playlist
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Teams can achieve extraordinary things when human beings feel united and pull towards the same goal. But building powerful workplace team culture can be hard, especially in a café, with staff on different shifts and cafes spaced miles apart.
This week we explore how three successful companies foster powerful, united cultures that help their teams and businesses thrive across geographies and even through a pandemic.
In this episode, Guido Bernardinelli, CEO of La Marzocco, outlines the company’s management framework, also known as the 4Ps – People, Product, Planet and Profit.
We speak to Laila Ghambari, Director of Cafes at Stumptown Coffee Roasters about how building trust with their team is more important now than ever.
We’ll also hear from Edwin Harrison, Co-founder of Artisan, Curious Roo Coffee Roasters and the Artisan Coffee School, about creating a caring team culture throughout his business.
Credits music: Forceless by Erica Shafer
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
While specialty coffee consumption continues to grow, it’s an unfortunate truth that for many, coffee growing does not offer a financially viable livelihood. It is also true the quality of life in these communities almost always lags behind those of coffee drinkers in western economies. This week we are exploring how three different organisations are trying to address these problems.
We’ll hear from Carlos Ortiz, Manager of Volcafe's sourcing strategy Volcafe Way. He shares how his company is prioritising farmer sustainability in its sourcing practices.
Catherine David, Head of Commercial Partnerships at Fairtrade Foundation offers insights on why it makes sense for business operators to provide certified coffees.
Rebecca Hodgson, Head of Project Waterfall, a water charity focused on coffee growing communities, explains how access to clean water is a key piece in the sustainability puzzle.
Credits music: Quaranqueen by Dyllan winner of the Coffee Music Project Los Angeles 2019
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young speaks with Tim Wendelboe, founder of the Oslo-based roastery that exemplifies the Nordic specialty coffee movement. In this conversation Tim discusses the business principles he used to build the iconic roastery and explores the challenges coffee growers face in building financially sustainable businesses.
Tim is a shining example of a successful business leader guided by principles, ethics, and transparency. We featured Tim in our Careers in Coffee episode but were only able to include a handful of the many insights he offered, so today we are releasing that conversation in full.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
With the many parallels that exist between chocolate and coffee, this week Jeffrey Young is joined by innovators and disruptors from the world of chocolate to get a better understanding of this industry and explore what it can teach us about coffee.
Angus Thirlwell, CEO and Co-Founder of Hotel Chocolat reveals how out his out-of-the-box thinking created an enticing customer experience that has since helped the brand scale to over 100 retail stores globally.
Ben Greensmith, General Manager UK&I of Tony’s Chocolonely - a brand currently disrupting the European chocolate space - shares the humanitarian mission that drives the company and how they plan to climb to the top of the UK chocolate market.
David Donde, CEO and Founder of Truth Coffee and a key figure in the South African specialty coffee community, shares his new vision for shaking up the world of specialty chocolate.
Credits music: "Paris" by Bandits on the Run, winners of the Coffee Music Project 2017.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young speaks with David Abrahamovitch, CEO and Founder of London-based specialty coffee chain Grind. In this conversation, David talks about the necessity of investing in integrated technology systems, how to boost café profit margins and the importance of looking after the people in your business.
David is a great example of operator who has successfully used technology to scale his coffee business and offers exceptional insights on how to run a profitable café chain. We’re releasing the full interview with David Abrahamovitch as a bonus episode as we believe it’s worth a listen.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young is joined by coffee specialists from Brazil to dive into the country’s globally important and fast-changing coffee drinking market. We’ll explore what types of coffee Brazilians are drinking, the major trends on supermarket shelves, changes in the roasting market and much more.
Marco Suplicy, founder of Suplicy Cafés shares how the quality of coffee Brazilian’s are drinking is changing and where the competition is heating up on supermarket shelves.
Henrique Cambraia, founder of Cambraia Cafés leads us through the history of Brazil’s specialty coffee movement from 2000 onwards.
Caio Alonso Fontes, co-founder of Café Editora offers insight into Brazils current coffee drinking trends and the growth of specialty coffee.
Credits music: "Kill My Heart" by Kate Klein for the Coffee Music Project.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young speaks with Ross Quail, Sales Director South Asia for Hemro International, and learns Ross' perspectives on the long term impacts of COVID on the Australian cafe market, the future of espresso and how he helped grow St Ali, a Melbourne cafe roaster, from 100kg a week to 10 tonnes a week.
Ross' career is an extraordinary case study on what you can achieve in your coffee career when you keep an unrelenting focus on your personal growth. We're releasing this full interview with Ross Quail as a bonus episode because we believe it's worth a listen.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young is joined by green coffee providers to better understand the business of green coffee. We'll explore how a coffee bean gets from a farm into our daily cup, why Brazil is able to produce coffee at a profit while other countries struggle, and how we're going to maintain customer choice given that farming isn't sustainable for many.
Stephen Hurst, founder of Mercanta discusses the impact of Covid and the challenges of scaling specialty coffee to bring benefit to more farmers.
Pablo Garcia, Chief Operations Officer for Neumann Gruppe gives us an update on today’s green coffee market and his views on what drives coffee commodity pricing.
Ricardo Pereira, Chief Operating Officer for Ally Coffee details how Brazilian coffee producers manage to financially sustain themselves in today’s environment of low prices.
Credits music: "Great Outdoors" by Richard James for the Coffee Music Project.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young is joined by three highly successful coffee entrepreneurs to learn their stories and the secrets of their success.
Tim Wendelboe, founder of Oslo-based roastery Tim Wendelboe, reveals how his obsession with coffee quality and his unrelenting desire to learn have taken him far away from his cosy Oslo cafe and has landed him deep in the coffee fields of Latin America.
Elaine Swift, Regional Director (North) for UCC Coffee, shares the management and leadership qualities that helped her grow First Choice Coffee from under £1 Million to over £100 Million in annual revenue.
Ross Quail, Sales Director South Asia for Hemro International, demonstrates how his burning drive for continuous professional growth helped him turn St Ali, a popular Melbourne cafe roasting 100kg a week into one of Australia's largest, roasting up to 10 tonnes per week.
Credits music: "Buzzed" by Trevor Wesley, participant of the Coffee Music Project.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young is joined by cafe chain operators and back-of-house technology providers to understand what tech building blocks you will need to scale from one, to two, to four and beyond.
David Abrahamovitch, CEO of Grind, shows how he uses back-of-house technology to manage KPIs across his 11 cafes.
Joe Cripps, Managing Director of Trail, shows how removing cognitive load from your team simultaneously lowers costs, increases revenues while boosting customer service.
Dane Atkinson, CEO of Odeko, explains how independent cafes can benefit from the same technology that the big coffee chains use but at a reasonable cost.
Credits music: "Fire" by Ruby Confue, winner of the 2017 Coffee Music Project.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young speaks with Nick Stone, founder of US-based Bluestone Lane, and learns how he pivoted his 50 cafe stores employing 650 staff during the height of the COVID pandemic.
We're releasing this full interview with Nick Stone as a bonus episode because we believe it's worth a listen. It's bursting with insights on how we can all be better people managers and decision makers.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young is joined by coffee subscription, e-commerce and home appliance experts to discuss the latest coffee at-home trends and how Covid-19 has shifted the landscape.
This week's guests are Mike Lackman, CEO of Trade Coffee, Maria Colon, Vice President of Marketing and Doug Parkinson, Category Marketing Manager of De'Longhi North America and Paul Radin, CEO of Coffee Hit.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast
Jeffrey Young speaks with business leaders to understand how Covid-19 has impacted the global hospitality sector and what long-term changes we can expect to see.
This week's guests are Nicholas Stone, CEO and Founder of Bluestone Lane, Seven Miles Coffee Roasters CEO Jenny Willits, and Wilhelm Liebenberg, Co-founder of Coco Safar.
Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast