Fear the Bug Video Podcast (SD): Recent Episodes
Axosoft, LLC
A weekly tutorial-style video podcast for Axosoft OnTime users. This podcast is in SD and is designed for viewing on a mobile device. For high-definition viewing on a PC, try our HD podcast.
In this video we cover some of the things you would want to be doing in a sprint planning session. For Sprint Planning meetings, you would want to have your Product Owner and the Scrum team talk about the items that would be included in the upcoming sprint, setting up acceptance criteria, estimating items, and moving items into an upcoming sprint
This video covers prioritizing items, setting priority levels, and other common dasks like breaking large user stories down into sub projects, and closing out duplicate items to clean up the product backlog to facilitate release planning.
In this podcast we cover different settings for projects including: selecting a workflow, default field templates and customer portal templates.
Learn about creating custom fields to store any kind of information you need in your OnTime database. Designing templates to view and edit items, and create workflows to determine what process items go through in order to be completed.
This video covers the options for 'Edit using Workflow Template' and 'Edit using Project Template'. The default edit behavior is to use 'Edit Using Workflow Template which will launch the field template designated for the particular workflow step. The 'Edit using Project Template, will allow you to use the same template when editing items, regardless of the items current workflow step. This 'Edit using Project Template' option is tied to the standard 'edit' privilege in Security Roles.
In this video we cover managing your OnTime Users and Customers. From adding users and customer contacts, setting defaults for new users, and what kind of access each would have when logging into OnTime or to your OnTime Customer Portal.
This is the first video in a 4 part series for an in depth look at OnTime. In This video, we cover some common features of OnTime including adding projects, sending emails, adding attachments, editing items, working in the planning board, and organizing items in your OnTime Database
In this video we cover using the 'Organize' pane, applying filters, searches, grouping, and finding items using keyboard shortcuts. We also cover saving views so that using one click you can revert back to a familiar view with any filters, or settings automatically configured.
This podcast covers using OnTime for Scrum Development. We discuss creating different priority levels, using multi-edit and the planning board to prioritize items and plan for sprints. For more information on Scrum in OnTime or to sign up for our free scrum class go to axosoft.com/training
In this podcast we discuss filtering in OnTime using the Organize pane, Quick Filters, and Managing Filters. OnTime has a powerful filtering feature that allows for multiple conditions, grouping, and using SQL filter strings
This podcast covers adding alerts to projects using the 'change field value' alerts and how to monitor specific fields. In this video we also discuss requirements for alerts including the email queue and alerts service.
This podcast covers configuring OnTime to send emails, connect with your SMTP server, and how to configure Notifications for projects using the 'Wiki' tab.
This Podcast covers adding email accounts in OnTime that can connect using POP3 or IMAP, to create new items in OnTime, or update existing items in your database. Your account should be able to pull in emails automatically if you are an OnTime Now hosted customer, but if you host your own database, you would need to make sure to install the OnTime services to allow automatic upload of emails.
This video show how to quickly get started using OnTime with creating projects, adding items, working in the planning board, and adding users. Go to Axosoft.com today to sign up for a free 30 day, 10 user hosted trial, and see why OnTime is the choice of thousands of Dev Teams. Contact sales@axosoft.com or give us a call at 800-653-0024 for any questions.
This podcast covers the all new main grid included with OnTime v11. The grid allows you to quickly group items by right clicking on the column header as well as offering up to 3 levels of sorting. Clicking on the column header or sort option in the header bar will quickly reverse the sort order from ascending to descending. You can also limit the number of items displayed by clicking the number in the lower right corner.
This Podcast covers the Global Settings Locator which is a great tool that helps you quickly find out what projects are using certain workflows and field templates. It also helps you track down any of your notification rules or your alerts that are set up for your users or customers. From the Global Settings Locator you can even edit projects to use different workflows or field templates or delete or modify alerts without needing to back out or leave the global settings locator
This week in Fear the Bug, we cover the different sections of reports, and how to add sections in the C# script to point to different sections, as well as set and find control names for controls in the designer. We use as an example printing HTML to a rich text box, grabbing information from a built-in report, and copying and pasting script, and updating section and control names for the new report.
This podcast covers formatting if Date fields using the OnTime Report Designer. Also covered is accessing datetime fields using script and using standard C# functions.
This podcast covers how to access certain custom fields in reports in OnTime. The built in Stored Procedures for Defects, Features, Tasks, Incidents, and User Dashboard reports include all of the custom fields along with the Item, and the fields stored along with the Customer and Customer Contact for items. Also in the video is a quick way to print out a report which will give you the names of all of the Custom fields in the database for quick reference when creating reports
This Podcast covers the different features and benefits of Comments Fields within OnTime. Comments are fields that allow you to store large amounts of plain text along with items. They have built in security features where users or customers would be able to delete their own comments, but you could also give the rights to users to delete other users comments to work as moderators.
In this episode, we discuss the differences and common usage of the Workflow and the Status field. Workflow is a very powerful feature of OnTime that allows you to establish your processes set in place for each project, item type, and set up security and different available fields, whereas Status is fairly basic field that allows you to get a quick description of where an item is in the development process.
In this podcast, we cover advanced topics with copying and moving, like copying data included in custom fields as well as copying information in large text fields across item types. Any data that is stored in one of the large text fields that are unique to one item type, like replication procedures, will be concatenated into the Notes field when copied or moved to an item type without the field.
This Podcast covers duplicating items and copying and moving items to a different item type. Copying will create a different item type while creating a link back to the original item in the related items tab, and moving items will delete the original item from the database and create a new item. If you would want to make sure that all of the original information is maintained in the database, you could copy the item and then close or archive the original as opposed to moving the item.
The OnTime Eclipse Plugin brings your developers access to your OnTime database right into their Eclipse IDE. Because Eclipse is cross platform, it is a great solution for your developers regardless if they use Windows, Mac, or a Linux environment. This video covers setting up the plugin, and connecting to your OnTime Database, which is very simple for OnTime Now hosted customers as all that is needed is the link to your OnTime Website, and covers a few additional hints for connecting to your database if it is installed on your local environment.
OnTime supports VS 2005, 2008, and 2010 and allows you to view, add, and edit all of the items in your OnTime database all from a dockable window within Visual Studio. The Visual Studio Plug-in connects to your OnTime database in the same manner as the OnTime Windows client, supports source control management, and respects all security and workflow configurations.
This video discusses saving images along with items in OnTime, including pasting images directly from the clipboard. We also discuss adding images to large text fields and sending images in the body of email messages.
Incidents in OnTime have a special field for Escalation Level to use for Help Desk or Customer Support. Escalation levels are similar to other fields except they can be set to have different options on a per project basis, and they can be made so that they can only be promoted to the next level as opposed to skipping levels.
This Podcast covers using the Customers Tab to filter for items, emails, and worklogs. We also discuss adding, editing, and moving customers directly from the tab as well as functionality for grouping using custom Picklist fields for customers and customer contacts.
In this podcast we cover using Stored Procedures to build pick lists in OnTime. This is only an option for users where OnTime is installed in your environment as it requires direct modification to the database. Because this is relying upon values returned form a query it has the ability to hinder performance and you would want to ensue that the stored procedure does not create additional lag to return the values for the pick list
This podcast addresses configuring the different color coding options available in OnTime. Colors can be associated along with Priority, Status, Severity, and different Workflow Steps and then applied on the OnTime Main Grid or to your cards in the planning board.
In this video we discuss exporting and reporting Large Text Fields as HTML or plain text. We also cover some other advanced options for Large Text Fields in System Options.
This week's Fear the Bug covers in depth Large Text Fields within OnTime. Large Text Fields allow you to format text using a simple HTML editor, supporting lists, images, tables, links, bullets, and canned responses. Large Text fields can be added to Field Templates, but can also be added/removed from the Details pane at the bottom of the screen by going to Tools/System Options/Details Tab Settings.
This podcast covers registering, logging in, and using the OnTime Customer Portal. You can link any customers that you would like to use your personal Customer Portal to explain typical usage of the portal including adding items, adding attachments, and notification emails.
This Video covers function and connecting using the Remote Server including finding your Security Token an URL from the Hosted Dashboard.
This Podcast covers managing the different Item Types and Tabs available in OnTime. Depending if you create a standard or simplified database you may have different item types available to you by default but either database can be completely customized to enable support for up to 4 different types of items. This Podcast also covers show/hiding different tabs, including the emails, audit trails, and worklogs tab for the main grid.
This video walks through signing up for an OnTime Now hosted trial. This is a 30 day, 10-user trial of OnTime Now which hosts your OnTime database at one of our Datacenters located around the world. For more information about OnTime or to add extra users for this trial period please contact Sales@axosoft.com or give us a call at 800-653-0024.
This podcast covers installation and initial setup of the RocketSVN server. RocketSVN server is the first tool that allows you to host a subversion repository in Windows using IIS. This video covers repository creation and connecting to your repository using the RocketSVN for Visual Studio plug-in. The RocketSVN server also supports TortoiseSVN and other Subversion clients.
This podcast covers connecting to your OnTimeNow hosted database using the SDK. The Security GUID and the SDK URL can be found in the Axosoft Store under the Hosted Dashboard. The SDK URL can be used to build the link to any of the services for the SDK and the GUID key must be entered for all function calls to your database. You can find the Service names in the SDK Guide at Axosoft.com/support.
In this podcast we discuss importing items using a .csv file into OnTime. Fields from the file can be mapped directly to different fields available in OnTime including custom fields. You can also create import templates which can be extremely helpful for importing items on a regular basis so it only takes a few mouse clicks
The Hosted Dashboard is a great resource to check on the status of any of your OnTime accounts, as well as update licenses, personal information, and find essential information about the Remote Server and SDK components. Go to axosoft.com and click on My Account in the upper right to log-in and get access to the store.
Releases in OnTime allow you to organize all of your items based on their schedule or due dates, as opposed to by projects. Releases can be created by selecting multiple projects to be included and can be broken down into Version and then into Milestones, or Sprints which are smaller, manageable groups of items. This podcast covers creating sprints, adding items to sprints, and managing release types.
This podcast covers different features included with the OnTime Project Wiki. This includes full Wiki Pages, Project Attachments, Notification and Alerts. We also cover creating pages, pasting in HTML, version control, and security for users and customers.
Since OnTime is a mainly a Project Management Tool, being able to create and manage projects effectively is extremely useful. This Podcast covers creating Projects, Configuring Project Properties, and setting Favorite Projects and Inactive Products.
The multi-edit menu is a powerful aspect of OnTime that allows users to make mass changes with a few mouse clicks. Whether changing a single row or multiple rows, in OnTime Windows and Web these changes can take place directly through the main interface. Learn to unlock the power of OnTime by saving time with the multi-edit tool!
This podcast covers sending emails within OnTime using the Email tab. Includes configuring the From address options, Email signatures, attachments, and other features. All emails sent from OnTime include the id tag and name of the item, it is important to leave this id tag along with the subject line in order to properly pull in any replies to emails sent from OnTime and append the emails to the corresponding items.
This weeks FTB covers the options available under Tools/Manage/Email Notifications. This includes connection to your SMTP server, using the Email queue, and the Windows and Web links included with email notifications.
You can use IMAP filters to map different folders to your IMAP accounts. This is a great way to be able to sort email sent to a single email address and still be able to associate them with the appropriate items within OnTime.
This Podcasts covers some of the features for searching for customers, editing customer contact information as well as managing customer contacts within different companies. Improved in version 10.1 of OnTime is the enhanced functionality to search and edit customers while working with all item types.
We discuss adding custom fields for Customers, Customer Contacts, and Projects as well as configuring the field templates for whenever adding/editing any of Customers or Projects. Adding custom fields for these item types is a great way to make sure you're storing all of the information you would need and will help when searching for customers. For more information about creating custom fields, please view Episode 139.
By creating and modifying custom fields in your OnTime Database, you can decide what information is stored along with items, as well as how that information is formatted. Once custom fields are created, they will be available for addition to Field Templates in order to view or update information entered by users or customers.
We cover some of the updates made to Source Control Management through OnTime since episode 67. This includes support for TortoiseSVN and RocketSVN for Visual Studio, and using commits or check-ins using your Source Control Utility to automate workflow in OnTime.
This weeks episode of Fear the Bug covers some of the enhancements bundled with OnTime 10.1. Some of these include: More powerful customer search tool, Improved Email using OnTime Web, Viewing project information, and Managing users.
This week's episodes covers some of the new features included with the release of OnTime version 10.1. Some features include bringing the OnTime Planning Board to the iPad, as well as the ability to view burndown charts from the Planning Board interface. Other features include Favorite Projects, Auto-Refresh, Global Settings Locator, and over a dozen other features and enhancements. To learn more about OnTime v10.1 please visit Axosoft.com.
This podcast is the last in our series on Reporting in OnTime. We discuss creating reports from scratch using either the standard stored procedures for the built-in reports, or using custom sql queries or stored procedures under "Other Reports" We also cover such topics as report settings, grouping, scripting and resources like the user's guide.
This week's podcast covers how to modify any of OnTime's built-in reports. We discuss the different sections of the report, as well as modifying formatting, and adding and removing fields into the details section of the reports. Modifying reports requires the OnTime Windows Client so if you're an OnTimeNow hosted customer you will need to connect to your database using the Remote Server. Remember that all hosted accounts come with 1 free Remote Server license which will allow you to modify and create custom reports.
This week's podcast we cover using all the powerful reports that come built-in to OnTime. These reports are extremely versatile and flexible by accepting any parameters like filters, searches criteria, sorting, and grouping and pass it on automatically when constructing your report
Customizing Report Shortcuts allow users in OnTime to decide which items will be included while running reports. Users can choose from selecting items displayed in the main grid as well as using any OnTime filters or SQL filter statements.
The OnTime Stopwatch is a new feature which allows users to keep track of time spent working with OnTime items in a convenient, familiar manner and upload work log entries into your OnTime database. The Stopwatch is a utility that runs in the system tray of any Windows machine so it can be quickly pulled up, and then minimized to allow maximum time working on OnTime items.
This is a question that comes up often when deciding how many licenses to purchase with your OnTime Account and we would like to make sure that you're purchasing the appropriate licenses for your company.
In this episode we cover installing the OnTime Data Visualizer and creating a dataset using items in your OnTime Database to be analyzed in the Data Visualizer. The OnTime Data Visualizer requires an Enterprise license for OnTime and Microsoft Pivot to be installed on a machine that has access to your instance of OnTime Web or OnTimeNow hosted account.
Defects, features, tasks and incidents, materialize as index cards. In a single click you can zoom into any card and instantly get the details you need. Organize your items by any criteria you choose; remaining hours, assignee, reported by, item type, severity, status and much more! Sorting, grouping and even text searching is simple, detailed and blazing fast. Bring a new dimension to how your Ontime data is analyzed by project managers, administrators and executives.
RocketSVN for Visual Studio is a new tool that allows you to access your Subversion repository within Microsoft Visual Studio 2010 or 2008. It's easy to install, keyboard friendly, very intuitive for developers, and does not require any additional tools like TortoiseSVN. RocketSVN for VS is free for a limited time so download and try it today at Axosoft.com
This video covers using our exporting utility to extract data from OnTime using a .csv file. Data can be exported from all items in OnTime including Defects, Features, Tasks, Incidents and even Work Logs. This .csv file is very easily read by applications like Microsoft Excel, Open Office, or other spreadsheet/database utilities
This is the second video in our series about the Customer Portal. We discuss security within the portal, setting up which projects are available on a company basis and how to enable specific customers privileges within those projects. We then cover new customer registration through the portal, and how to set new customer defaults.
This is the first of a 2 part podcast on configuring customer portal. Customer portal is an interface that allow you to give some access to your customers to bring them into your development process. We discuss configuring anonymous access, RSS, customer field templates and customizing images and text. In next week's episode we'll cover security in the portal and registering customers.
Managing Work Logs in OnTime is a great way to monitor the progress of projects and will also be immensely helpful for planning future projects. This week's podcast covers the original and remaining estimate fields, adding work logs, and running reports regarding work log entries.
The second video regarding Workflow in OnTime covers the "Edit" and "Edit in Workflow" privileges, and creating field templates specific to certain workflow steps. In This video we cover how to restrict the "Edit" privilege and the security settings to enforce users use the templates specified for workflow steps.
This is the first of two podcasts that discuss customizing workflow in OnTime. This podcast covers all the different settings that are configurable for your processes like using automated step actions, notifications, color coding, and allowed next steps.
In this week's podcast, we cover creating both field change and filter alerts. Alerts are a great way to monitor your OnTime database and be able to be notified when specific actions are taken or notify you of items that meet any series of conditions in a filter. For more information on using filters, please view episodes 86 and 87 or Fear the Bug.
In this week's episode we review ways to get started with evaluating OnTime. We take a look at the sample database, add users, show you how to allow your customers to log-in using the customer portal, and we create projects and work items.
Axosoft offers free 30-day team trials for both the Hosted and Installed flavors of OnTime. During this trial, you can connect to your OnTime database using all of the available clients including: the rich Windows app; the Visual Studio, Eclipse, and TortoiseSVN plug-ins; and the iPhone client. For more information about help resources available to you, please see episode #118 of Fear the Bug.
This podcast covers all the different resources available to Axosoft's customers. Some of these include, live demos, training courses, forums, maintenance plans, professional services, and instructional videos. For more information visit axosoft.com, follow Axosoft on twitter, or become our friends on Facebook.
In this week's installment of Fear the Bug, we cover getting started with a hosted trial of OnTimeNow. You can sign up for a free 30-day team trial at Axosoft.com and create a database to begin evaluating OnTime in a matter of minutes. Our hosted accounts are always updated with the most current version of OnTime and signing up today gives you access to a hosted account with all of the features released earlier this week with the launch of OnTime version 10.0.
This weeks podcast covers some of the features bundled along with the upcoming release of OnTime v10.0, such as the Simplified option, integrating workflow with SCM files and related items, automatic updates, and new and improved sample data.
In this installment of Fear the Bug, we discuss ways to make use of the new Planning Board in OnTime 10.0. This includes ways to quickly prioritize items, place items into particular sprints or releases, and assigning items by simply dragging and dropping or using the quick edit dialogue.
This week's podcast addresses the different ways to upgrade to V10.0 of OnTime when it becomes available.
Coming with OnTime 2010 is the all new Scrum Planning Board. This new feature allows you to view and edit items in your OnTime database in a more visual manner. With this new layout you can quickly move items along their workflow, reassign items to different team members, plan for upcoming sprints or releases, and much more.
While you and your team are updating files and committing changes using TortoiseSVN, you'll be able to link those files to Defects, Features, or Tasks within OnTime right from the Tortoise interface without having to launch OnTime.
Check out the new OnTime Tortoise Plugin! This video demonstrates the installation and usage of the OnTime Tortoise Plugin, being released in OnTime 2010.
Using the Mini-Dashboard is a great way to get some information as to what is going on in your main grid by generating charts and graphs in real time. This short video will explain some of the features of the Mini-Dashboard and how to display different data based on information in your main grid.
Creating relationships in OnTime helps to organize related items across all item types. It also allows you to view and edit items that are related in OnTime without having to navigate to each specific item in the database.
Creating single and multi-select pick lists makes entering data into OnTime simple. This podcast will go over how to create pick lists, assign them to field templates and add child pick lists for dependent values.
Setting up the Remote Server with your OnTime hosted account is quick and easy. This video demonstrates how to connect to your hosted account using the Remote Server which allow you to access your database using the rich Windows client and the Visual Studio add-in.
In this week's podcast we look at creating new user defaults and how to add and edit users in OnTime. This includes automatic generation of email and login accounts as well as setting up user authentication for your OnTime database.
List types are pick lists that are applied across all item types. By managing list types you can choose color coding schemes for Priority, Severity, and Status. You can also set up time units and work log entries under list types to ensure proper logging of hours.
In this week's podcast we look at some of the ways that you can use OnTime for your customer support and help desk needs. This includes using customer support incidents, unique incident numbers, tiered support, and using customer information within the incident item type.
In this week's video we look at getting started using OnTimeNow and signing up for a hosted trial. This podcast quickly goes over how to sign up for a hosted trial and create a database using sample data and start evaluating OnTime.
OnTime allows you to create custom email templates for your users and customers. This week we walk through an example of formatting your alerts and notifications.
Editing field labels and repurposing item types using OnTime helps your users to connect with your data easier.
There are two different methods of authentication in OnTime, and each method has different ways that it can take place. This week we'll discuss such authentication, along with Active Directory with Web and Customer Portal.
Security Roles control user's access to the OnTime database. This week we discuss Security Roles and how they are used with OnTime and how to attach them to users.
When users want their e-mail to integrate with OnTime, there are a couple settings to activate. This week's podcast covers those settings to help your e-mail send and receive properly through OnTime.
The Treeview Pane in OnTime allows for quick-filtering by Project, Release, User, and Customer...but there are other quick filters in the User and Customer tab that you may be unaware of. Check out this week's podcast on the Treeview Pane.
Do you ever want to create the same groups of items or folders multiple times? Some people call this “templates”, but in OnTime we refer to this functionality as “Detailed Copy”. This week we’ll show you how to create “template” groups of items that you can copy again and again.
An important aspect of Scrum methodologies is the breaking of items down into smaller pieces to work more efficiently. This week we show you how to break items down into smaller pieces using Scrum inside an OnTime database.
Customers and contacts can be created and modified through the OnTime SDK. Learn this week about how to create customers and contacts in the OnTime database.
Using the SDK you can create time entries tied to items in the OnTime database. This week we show you how to create a timer application that talks to OnTime. You can create such a timer to quickly create worklog entries with the click of a button.
With the introduction of OnTime Now!, the new hosted version of OnTime is getting a serious performance boost. It's also getting the ability to use the SDK. This week, we show you step-by-step how to use the SDK with your OnTime Now! database. Remember -- until you upgrade to OnTime Now!, you won’t be able to use this functionality.
Editing items using the OnTime SDK is straightforward, but you'll want to lock items before editing them to avoid multiple people from editing items at the same time. This week we cover edit items and placing locks on items.
Getting data from an OnTime database is easy using the OnTime SDK. This week we show you how to grab data from OnTime and how to use it in your own custom application.
Adding a defect to an OnTime database programatically is a snap when using the OnTime SDK. This week we create a basic application of adding a defect using C# through Visual Studio.
This week we walk you through installing and setting up the SDK inside Visual Studio 2008. You’ll see how to get started with the SDK and afterwards you can start building your own code that touches the OnTime database!
There are several ways you can set up a new OnTime database. Whether youd like to try a 30 day 10-user trial, a single user license, or an extended team trial, all OnTime needs is to be properly activated. This week we cover the aspects of activating your OnTime database.
Filters are bits of logic (bookmarked searches) that can be used several ways with OnTime. These searches can be applied to the main grid, e-mail alerts, customer portal, reports, and archiving. This week we'll show examples of using filters in customer portal, with reports, and with archiving.
Filters are bits of logic (bookmarked searches) that can be used several ways with OnTime. These searches can be applied to the main grid, e-mail alerts, customer portal, reports, and archiving. This week we’ll show examples of using filters in the main grid and with e-mail alerts.
There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web. These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate for rows and text, what default tab you have selected, etc. Views can be created uniquely for each user to help manage different groups of settings that you may want to activate from time to time. This week's podcast discusses views and some examples of how you can use them.
Each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version. This week's podcasts covers everything you need to know about User Options when using OnTime for Windows or Web.
There are two different “edits” in OnTime for defects, features, tasks, and incidents. The first is editing something based on the project that it’s in. The second is editing something based on the workflow step that it’s in. These are two different ways of seeing the item. This week we walk through the process of using field templates two different ways.
This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents. Project wiki pages also have histories; previous versions of wiki pages can be reverted.
Canned responses are a way to speed up the time it takes to fill out text fields and respond to e-mails. Create your own pieces of text that you can recall and paste with a few mouse clicks! This time saver is great for tech support agents and developers.
Comment Fields are coming in OnTime version 9.1! These fields provide more flexibility when gathering data from users. This week we’ll focus on comment fields and the different ways they can be utilized.
OnTime 9.1 has some great new features for our customers! These include comment fields, custom responses, burndown chart enhancements, and IMAP support for emails! Check out our new features in this week's podcast!
There are lots of free resources that are available on the web for those interested in OnTime 2009. This week's podcast points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live demos, and more!
This week in the podcast we talk about Projects in OnTime and why they are so important. Projects are full of settings that you can manipulate to help you get the most out of OnTime.
There are two different ways to store files inside the OnTime database. This week we discuss how to use these two methods and some ways to limit users’ access to attachments.
This week's podcast is about the basics of archiving in OnTime. How do you "remove" items from the system so they are out of your way, yet keep from deleting them completely? How do you find items that have been archived? What options do you have when it comes to archiving? How do you perform mass archiving using logical parameters? All these questions are answered in today's episode.
Sending alerts or e-mails through OnTime requires the OnTime Services pack to be installed. This week we walk through the installation of the services pack and some tips when using OnTime Services.
This week we talk about some “getting started” tips for a network administrator to install OnTime to machines via your network. This includes installation/upgrades of the OnTime product as well as the configuration file that allows the OnTime client to log in. Show this to your network administrator so they can make OnTime install automatically!
There are several ways you can copy different items in OnTime. This week we discuss the benefits of copying the templates of OnTime: field templates, workflows, and security roles. These can save you a great deal of time when configuring OnTime.
The option to “vote” on items can be activated for users and for customers. Getting quick feedback from your employees and clients about which features they’d like to have implemented can be invaluable. This week we’ll show how you can control and view the basic voting options for OnTime.
Creating an RSS feed that lists certain defects, features, tasks, or incidents from your database is easy to set up. Just activate a couple settings in customer portal and you'll be rolling! OnTime allows you to integrate bugs and features with your Source Control Management solution, such as Sourcesafe or Perforce. This week we walk through an example of setting up your SCM tab to work with the Subversion SCM tool.
Did you know that Axosoft offers free, instructor-led, web classes about Ontime? Learn about workflow, searches, field templates, security roles, projects, wiki, e-mail configuration and much more! In this week’s podcast we discuss the Axosoft University classes and how you can attend them.
This week in the podcast we walk through an example of how a tech support agent might set up their main screen when they first log into OnTime. In this example we discuss filters, color coding, tabs, the grid, and views.
OnTime allows you to integrate bugs and features with your Source Control Management solution, such as Sourcesafe or Perforce. This week we walk through an example of setting up your SCM tab to work with the Subversion SCM tool.
OnTime has several different custom fields that you can work with. One of these types of fields is a hyperlink field. This week we discuss how to create and use these versatile fields to point at other webpages (especially custom webpages) related to items in your database.
The “Manage Users” window is where security is handled for individuals utilizing OnTime Windows, Web, and VS.Net. Settings and license information are also obtainable through this window.
Worklogs in OnTime track how much time is spent on defects, features, tasks, and incidents. You can view worklogs for an item, add worklogs to an item, and also view all worklog entries on the system and search through them. Also, there are several settings that control how these time entries behave.
The OnTime software package has lots of versatile ways to adapt to your business. Most people probably don’t realize just how flexible OnTime really is. In this week’s podcast we show the “System Options” menu and how precisely numerous behaviors can be tailored for OnTime.
When deciding upon using OnTime, there are two types you can select: Professional and Express. This week in the podcast we talk about what the Express version of OnTime can do for your company.
One new feature in OnTime 2009 is Wiki Page Comments--the ability for customer and users to comment on particular wiki page articles. There are several different ways that you can configure how this works inside your database. This week we walk through these settings so you can get Wiki Page Comments working correctly for your instance of OnTime 2009.
The treemap chart is a unique chart that allows a user to see which defects, features, tasks, or incidents require the most attention. The graphical visualization of Original Estimate and Percent Complete can transmit such needed information in just a glance.
Burndown charts are a new chart type available on the Project Dashboard in OnTime 2009. This week we describe how these charts operate and how you can use them to see your project's rate-of-completion.
OnTime 2009 has a new Startup Wizard that appears when a new database is created. This week we cover the wizard and explain some of the options that you can select on the new Startup Wizard.
This week is for anyone who is still on an earlier version of OnTime and wants to move to the latest version of OnTime 2009. These quick tips will help you to get upgraded more easily.
OnTime 2009 is getting some major changes in one important area: Tasks. This week we discuss how tasks worked in OnTime 2008 and how they are changing in OnTime 2009.
This week we discuss the ways in which you can create e-mail rules for OnTime 2009. These are called either "Notifications" or "Alerts" and can be tied to items or projects. These help you to monitor what activity occurs inside your database.
This week we'll cover some additional smaller features coming in OnTime 2009. Take a look at how you can attach multiple files for Web, use inline attachments through e-mail, take advantage of some of the new filtering options, and maximize your OnTime experience through convenient keyboard shortcuts! Check it out!
Next for OnTime 2009, we'll show you some other smaller features that are still very powerful! Voting is now available for your items, making it easy to get feedback. Copying projects with a "Deep Copy" makes it possible to now copy items inside the folder as well as the folder itself. Also, time units can be customized for counting purposes.
The Project Wiki has received some special attention in OnTime 2009. Through the Wiki you can now post comments, set up e-mail notification rules, revert the wiki to previous versions, and set up security for these permissions. Come and see the new functionality of the Project Wiki in OnTime 2009!
One of the new revisions to the OnTime 2009 Suite is the Project Dashboard. This amazingly powerful feature will astound you with rapid charting and graphing that you can create with a few mouseclicks. Worklogs have also been enhanced in 2009 and this timesheet data can be displayed on the Project Dashboard in the form of Burndown or Trend Analysis charts.
One of the new additions to the OnTime 2009 Suite is the Releases tab. Now your company can track products, versions, and milestones independently from your project tree. Easily see what defects are in a certain version, or assign features and tasks to a particular milestone/sprint to complete in the future. Come and see the new Releases tab in action!
Did you know that you can block specific users from interacting with specific fields per project? And that this is independent from field templates? This week we'll teach you this little trick if you have certain fields that you don't want individual users to change.
The OnTime Wiki acts as a great information repository for your projects and your company. Wiki pages can contain text, images, links to internal wiki pages, and links out to external websites. Attachments can be stored and referenced from the project tree, as well as wiki page histories that can be viewed for all wiki pages of a certain project. Come and see what the OnTime Wiki has to offer!
The multi-edit menu is a powerful aspect of OnTime that allows users to make mass changes with a few mouse clicks. Whether changing a single row or multiple rows, in OnTime Windows and Web these changes can take place directly through the main interface. Learn to unlock the power of OnTime by saving time with the multi-edit tool!
Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using. There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal. This week we'll cover security settings for Customer Portal.
Customer Portal is a great addition to OnTime Web and Windows that allows your customers to access the same database that your developers and employees are using. There are several places in OnTime Windows and Web where you control how customers can work with data through the Portal. The next two weeks we'll cover different aspects of configuring Customer Portal for use by your customers. This week we'll cover basic security for customers and companies.
There are lots of different screen options that you may find yourself changing constantly in OnTime Windows and Web. These are settings like what project you have selected, what filter you have on, what columns are in your grid, what colors you activate for rows and text, what default tab you have selected, etc. Views can be created uniquely for each user to help manage different groups of settings that you may want to activate from time to time. This week's podcast discusses views and some examples of how you can use them.
OnTime has powerful e-mail notification functionality that allows your users to designate when they receive e-mails from the system. One part of this feature is the ability to work with "E-mail Templates" to control how e-mails look when they are automatically sent out to your users and/or customers. This week we talk about the E-mail Templates window and how to configure it.
OnTime is such a flexible tool and it can be used in a variety of ways, with completely different methodologies. One of the methodologies that works well with OnTime is Scrum. This week we walk through a quick demonstration of setting up a new OnTime database for use with a Scrum methodology.
The new PureChat 2008 ships with an OnTime plug-in that allows you to quickly turn live web chat conversations into defects, feature requests, incidents or tasks in OnTime -- with just a few mouse clicks! This week's episode shows the technical details of setting up the integration between OnTime and Purechat. Watch this episode to see how to set up this time-saving functionality for your PureChat operators.
This is the final episode of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers the OnTime Database Optimization Tool, that can show statistics on your database configuration. These numbers can help you to organize your data more effectively in OnTime.
This is a continuation the of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers OnTime settings that can be adjusted globally or locally to speed up performance.
This is the start of a three-part series to help new and existing users fully optimize the speed and performance of their OnTime experience. This week's episode covers the basics of hardware and network essentials for supporting OnTime.
In OnTime version 8.1.2 we are introducing a new feature: Full page Wiki! This feature allows users of OnTime for Web to work with the Wiki on a separate browser page with no other windows cluttering the screen, like Projects or Details. The URLs on wiki have also been streamlined and URLs to specific pages can now be accessed. See this week's episode for more details.
When copying and moving items in OnTime, there are some things to keep in mind when it comes to the data in those items. Which fields will move over properly? Can custom fields move from a defect to a feature, for instance? Are there any system fields that have special behaviors when moving from one item type to another? This podcast answers these questions as we discuss the data behind moving and copying items in OnTime.
Remote Server is a very handy tool for users wishing to utilize OnTime Windows and OnTime VS.Net without having direct access to SQL Server. This week we discuss Remote Server in detail and how to set it up.
If you're new to OnTime, then this podcast is for you! This week we examine the datagrid for OnTime and show you how to add, remove, and resize columns, as well as perform text searches, sorting, and grouping. We also show you the very useful multi-edit feature to make mass changes to your items.
Custom fields are a great asset to OnTime, and there are several different ways that you can use them. This week we talk about creating and using custom data inside projects.
The User Dashboard in OnTime is a great way to look at items across types and edit them. See how to view and search through data regardless of its type (Defect, Feature, Task, Incident) by taking advantage of the User Dashboard.
OnTime's E-mail tab is a great new feature of version 8.1. In this week's podcast we show you some of the functionality of this new, useful area of OnTime that allows you to search through your attached e-mail content.
One great feature of OnTime 8.1 is the ability to add color schemes to the main grids of OnTime Windows and OnTime Web. This week we cover how to activate this functionality to allow color changes for items based on their Priority, Status, Severity, and Workflow.
OnTime 8.1 introduces the Management Console, a great window for administrators to see in one place all of the tools provided for management of the OnTime database. This week we show how to use the Console, but more importantly how to set it up for your users.
The Treeview Pane in OnTime allows for quick-filtering by Project, User, and Customer...but there are other quick filters in the User and Customer tab that you may be unaware of. Check out this week's podcast on the Treeview Pane.
OnTime 8.1 is going to be released in June with some great features, and it's available as a Release Candidate right now from our website! This podcast covers three of the features released in the RC candidate for OnTime 8.1.
Workflows in OnTime are the equivalent of business processes. Armed with such a flowchart one can describe the stages of a system that items pass through. This week's podcast discusses the basics of what workflows are and the different settings you can control on each stage.
Did you know that each user account in OnTime has their own settings they can configure for use with the Windows version and with the Web version? This week's podcasts covers everything you need to know about User Options when using OnTime for Windows or Web.
The release of OnTime 2008 v8.1 is nearing, and this week we have a preview that includes a look at some of the coolest new features: wiki in Customer Portal, the new Email Tab, notification and alert updates, and more...
There are two different methods of Authentication in OnTime, and each method has two different ways that the authentication can take place. This week we talk about these forms of authentication.
OnTime has a secure item-locking system to make sure that while you are editing an item that no one else has access to it. This week’s podcast focuses on some of the settings that administrators can control and some of the behaviors that users can understand when it comes to item-locking in OnTime.
Security Roles are templates of privileges that you can assign out to your users--one or many. This week's podcast walks through the creation of a role and applying them to separate users. UPDATED: Fixed a mistake about reporting security roles.
Did you know that OnTime includes tools to help you backup and restore your OnTime database? This week's podcast covers the basics of restoring and backing up a database through the OnTime system. UPDATED: Added note about needing to backup from the SQL server itself.
Worklogs are the time sheets of OnTime. They help track the time your developers spend working on bugs and features, or the time that tech support staff work on incidents. There are several ways to interact with worklogs and this week's podcast covers them in detail.
Did you know that field templates can be applied two different ways? And that the two "edit" buttons on the main interface tie directly into how these field templates are used? This week's podcast discusses these topics and how to control such permissions through security roles.
Last week we talked about filtering reports through the main interface by clicking on projects, filters, text searches, and column sorts. These four different data modifications can be inserted into a report "shortcut" and run with one click of a button. Learn about reporting shortcuts inside.
Need some help getting started running reports? This week's podcast covers the basics of running reports and sending data to those reports. Did you know there are four ways you can manipulate what data is sent to a report without any direct report customization? Check out the podcast!
This week's podcast is for new users who want to see custom fields in action. Watch this video to see the usage of custom fields inside field templates.
This week's podcast shows how the major and sub tabs on the main user interface can be renamed and removed. Also, we show how to add tabs that are large text fields.
This week's podcast focuses on how you can see the history of your defects, features, tasks, and incidents, as well as project wiki pages.
There are lots of free resources that are available on the web for those interested in OnTime 2008. This week's podcasts points out all of these resources for those who are new to OnTime. Take a listen to hear about forums, blogs, training classes, live demos, and more!
When users want their e-mail to integrate with OnTime 2008, there are a couple settings to activate. This week's podcast covers those settings to help your e-mail send and receive properly through OnTime.
This week is for anyone who is still on OnTime 2006 or 2007 and wants to move to the latest and greatest version of OnTime 2008. These quick tips will get you upgraded with ease.
Tracking customized data for your customers and the individual contacts of those companies can be very important to your business. Learn in this week's podcast how easy it is to add custom fields for customer and contacts in OnTime 2008.
Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this podcast we focus on more advanced applications of filters: archiving, alerts, customer portal, and reporting.
Filters are a powerful mechanism in OnTime used for searches and other forms of data manipulations. In this podcast we focus on the simplest application of filters: searching data in your main grid in OnTime 2008.
Part 3 of 3 on a series describing importing and exporting in OnTime 2008: Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode focuses on importing customer and contact data into OnTime 2008.
Part 2 of 3 on a series describing importing and exporting in OnTime 2008: Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode is the start of a multi-part series to help new users understand the basics of importing and exporting items across the OnTime 2008 system.
Importing and exporting are pretty easy in OnTime, but there are always questions that come up regarding the process. This week's episode is the start of a multi-part series to help new users understand the basics of importing and exporting items across the OnTime 2008 system.
This week's podcast is for anyone new to the hosted version of our software. When Axosoft hosts your database on our servers, there are a few configuration settings that you can control for your hosted database. This video covers the configuration of these settings.
This week's podcast is about the basics of archiving in OnTime 2008. How do you "remove" items from the system so they are out of your way, yet keep from deleting them completely? How do you find items that have been archived? What options do you have when it comes to archiving? How do you perform mass archiving using logical parameters? All these questions are answered in today's episode.
Welcome to the Fear the Bug Video Podcast! It's a weekly podcast filled with tips, tricks, and in-depth OnTime concepts. We will get the podcast up on iTunes soon for easier subscribing and portable media viewing. In the meantime, you can subscribe to this blog to watch the videos online. This first episode is about Notifications and Alerts -- the way OnTime communicates with your employees, your customers, and you about events that occur in your database. Your feedback is welcomed!