Leaders in Tech and Ecommerce: Recent Episodes

Alcott Global

We interview some of the best entrepreneurs, experts and executives in the tech and eCommerce space. We want to share their perspective on the current trends, their stories about success and failure and how they attract and recruit talent. Our aim is to keep it real and simple - share the relevant lessons and have an open conversation. Follow-ups on our website for more details: https://www.alcottglobal.com/

Hosted by Andrei Palamariu

Torsten Pilz has spent more than three decades leading global supply chains at companies including Honeywell, 3M, SpaceX, Amazon, and Henkel before founding CounterPoint Labs. In this episode, he shares why he believes traditional supply chain planning is becoming obsolete and how AI-native technologies are enabling autonomous, self-healing supply chains. We explore why companies often get stuck in endless AI pilots, the biggest barriers to digital transformation, and how manufacturers can modernize operations by connecting fragmented systems, data, and decision-making. Torsten also explains why leadership commitment, not technology is the true differentiator in successful AI transformations, and why the future belongs to organizations that move beyond planning toward continuous, autonomous operations.

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Hosted by Andrei Palamariu

Jonathan Horn has spent his career at the intersection of farming, physics, finance, and AI, bringing decades of experience in risk management before founding Treefera. In this episode, he explains how Treefera combines satellite imagery, earth observation, and artificial intelligence to deliver first-mile supply chain intelligence, helping organizations better understand climate risk and make smarter sourcing decisions. We explore why traditional visibility misses the first mile, how climate volatility is reshaping global procurement, and why predictive intelligence is becoming essential for resilient supply chains. Jonathan also shares how enterprises and financial institutions are using AI-driven insights to assess risk, improve sourcing strategies, and make better decisions in an increasingly uncertain world.

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Hosted by Andrei Palamariu

Harish Abbott has built his career around solving some of the most complex challenges in logistics and supply chain operations, from architecting systems at Amazon to founding and scaling multiple successful technology companies. In this episode, he explains how Augment is building AI teammates and agentic AI workflows that manage the constant stream of emails, calls, texts, and operational decisions that drive global supply chains.

We explore why information delays create waste, what it takes to deploy agentic AI in mission-critical environments, and why deep industry context is essential for delivering meaningful productivity gains. Harish shares real-world examples across transportation, freight brokerage, and distribution, where AI is improving shipment visibility, automating carrier sourcing, and helping sales teams focus on relationships instead of manual data entry. We also discuss the importance of change management, the role of guardrails in enterprise AI systems, and the evolution from predefined workflows to self-learning agents that adapt to people, suppliers, and business processes over time. This is a deep dive into the future of supply chain execution, where AI is becoming a trusted teammate rather than just another software tool.

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Hosted by Andrei Palamariu

Tim Srock, CEO of Lobster, joins me to discuss how companies can connect their supply chain ecosystems by addressing the critical middle layer of data integration. In this episode, we explore why 80% of critical supply chain data actually lives outside a company's internal systems—residing instead with suppliers, carriers, and 3PLs. Tim shares Lobster's journey from a horizontal IPaaS provider to a specialized supply chain platform executing over 30 billion workflows a year. We dive into the massive shift from optimizing supply chains for cost to optimizing for resilience and regulatory compliance in Europe. Tim also breaks down practical success stories, like how Deichmann achieved 90% savings on data exchange workflows and how Lindt improved their cold chain logistics. Finally, we discuss the realistic application of agentic AI in a deterministic logistics environment, emphasizing the need for structured data foundations and keeping the "human in the loop".

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Hosted by Andrei Palamariu

Harald Nitschinger, Co-Founder and CEO of Prewave, joins me to unpack how companies can stay one step ahead of supply chain risks in an era defined by volatility, geopolitical tension, and constant disruption. In this episode, we explore how Prewave uses AI to detect early warning signals across global data sources, helping enterprises monitor supplier risk across multiple tiers and move from reactive firefighting to proactive resilience. Harald shares how the company evolved from academic research into a platform serving hundreds of organizations, analyzing millions of data points across hundreds of languages to surface signals ranging from labor unrest to regulatory shifts and geopolitical shocks. We dive into the real challenge facing supply chain leaders today—balancing cost optimization with resilience—and why concepts like “revenue at risk” are becoming critical in making smarter sourcing decisions. Harald also explains how scenario planning helps companies prepare for multiple potential futures, why visibility beyond Tier-1 suppliers is essential, and how AI-driven workflows will increasingly automate risk monitoring and mitigation processes. From the role of data strategy in enabling agentic AI to the competitive advantage of being prepared when disruptions hit, this conversation explores what it takes to build supply chains that can adapt, respond, and ultimately outperform in uncertain conditions.

Hosted by Andrei Palamariu

Andrew Meyer has led Pickle Robot in shaping a new category of physical AI, deployable, human-like robotic systems built for the toughest workflows at the dock door. In this episode, he breaks down how Pickle’s robots are transforming the brutal, variable world of unloading and loading trailers across import, distribution, and parcel operations. We explore how years of research, from MIT labs to Honda’s ASIMO program, inform Pickle’s product philosophy, and why solving the “demo to product” gap matters more than ever as automation moves out of pilot mode and into enterprise deployment. Andrew reveals how learning-based robotics expand real-world capability, why the dock door is the ideal beachhead, and how customers can go from curiosity to robots driving throughput in as little as four weeks. From redesigning human roles to delivering measurable KPIs without reconfiguring buildings, we examine what it takes to scale physical AI with reliability, cybersecurity guarantees, and a fleet flywheel that gets smarter with every deployment. This is a deep dive into the future of robotics in logistics that is built on data, systems thinking, and operational reality.

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Hosted by Andrei Palamariu

Heidi has helped Infor become a leading provider of end-to-end supply chain solutions across industries like fashion, retail, electronics, manufacturing, and logistics. In this episode, she discussed how Infor Nexus connects over 94,000 companies across global trade ecosystems, bridging physical and financial supply chains. We dive into multi-tier traceability, the power of sustainable financing, and why agentic AI is poised to reshape operational execution. From navigating tariff complexity to launching digital product passports, we explore what it takes to future-proof supply chains with data, clarity, and scale.

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Hosted by Andrei Palamariu

I’m joined by Akash Gupta, Co-Founder and CEO of GreyOrange, a company revolutionizing warehouse operations with AI and robotics. From powering 150,000 daily shipments at peak to reducing fulfillment costs by 30–40%, GreyOrange’s technology is reshaping global supply chains. We explore how their orchestration platform “GreyMatter” and path-optimizing engine “DeepNav” help top retailers automate at scale, and how decision-making automation is just as crucial as physical robots. We also unpack trends in labor, warehouse design, and the “solver mindset” that fuels GreyOrange’s innovation.

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*Hosted by Andrei Palamariu*

What if machines, not people, were making your company’s most critical supply chain decisions? In this episode, I interviewed Frederic Laluyaux, President and CEO of Aera Technology, to unpack how decision intelligence is reshaping enterprise operations. Frederic shares why he left SAP and Anaplan to pioneer agentic AI long before ChatGPT, and how Aera now powers everything from inventory optimization to life-saving clinical supply chain moves. We explored real-world ROI from $60M in inventory savings to accelerated tariff-response automations, and dived into the architecture of self-driving enterprises. It’s a bold, forward-thinking conversation about system design, AI limitations, and a vision of work transformed.

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*Hosted by Andrei Palamariu*

I speak with Jim Bureau, Chief Executive Officer of Loftware, who’s tackling a massive but overlooked challenge in global logistics: product identification compliance and traceability. With 14,000 customers worldwide, Loftware bridges physical goods and digital data, turning fragmented supplier communications into instant, cloud-based collaboration. From combating $160B in annual counterfeiting losses to helping manufacturers save millions on relabeling, Jim reveals how cloud-native platforms, automation, and AI are rewriting supply chain standards.

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*Hosted by Andrei Palamariu*

In this episode, I interviewed Manuel Haug, Field CTO at Celonis, where we explored the cutting-edge developments in AI and process mining. Manuel shared his decade-long journey at Celonis, revealing how the company builds dynamic, intelligent systems that enhance operational efficiency. The conversation delved into the role of AI agents, real-time decision-making, and collaborative networks in transforming supply chain management and enterprise operations.

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*Hosted by Andrei Palamariu*

In this episode, I interviewed Brandon Daniels, CEO of Exiger, about risk management in supply chains. Brandon shares his extensive experience in tech and risk management, highlighting his role in transforming Exiger's innovation process and managing compliance post-financial crisis.

Exiger's technology focuses on supply chain visibility, leveraging AI and proprietary data to map and manage risks. Brandon also discussed three key trends: trade warfare impacts, interconnected supply chains, and value chain competition. Success stories include saving $500 million in fraud prevention during COVID-19 and enabling cost savings through direct and embedded spend programs. Future plans involve simplifying risk management and improving supplier collaboration.

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*Hosted by Andrei Palamariu*
Together with Chad Hawkinson, Chief Innovation Officer at Baxter Planning, we discussed the current trends and innovations in the service supply chain space.

Chad shared how Baxter Planning helps companies optimize spare parts management, reducing inventory by 25% and saving customers over $500 million in 2024. We also discussed their focus on AI and machine learning for forecasting and digital twin simulations to improve resiliency.

Some of their notable successes include a 20% improvement in first-time fix rates for Beckman Coulter. Chad also shared some of their upcoming products, including real-time visibility tools, AI-driven ETAs, and a module for budget-constrained planning. He also emphasized the importance of specialized solutions for service parts management.

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*Hosted by Andrei Palamariu*
In this episode, I was joined by Jason Jameson, Chief Customer Officer at HERE Technologies, where we discussed the company’s role in enhancing supply chain efficiency through mapping technology. Jason shared HERE’s solutions, which include AI-powered predictive analytics and dynamic routing, to help optimize traffic flow, reduce delivery times, and manage fleets.

Jason also highlighted partnerships with companies like Hapag-Lloyd and Siemens Healthineers, showcasing how HERE’s technology improves supply chain visibility and operational efficiency. He emphasized the importance of sustainability, noting that HERE’s solutions reduce carbon emissions and support the transition to electric vehicles. He also stressed the need for real-time data, seamless integration, and continuous innovation to future-proof supply chains.

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*Hosted by Andrei Palamariu*
In this episode, I am joined by Nitin Jayakrishnan, Co-founder & CEO of Pando. We discussed the evolution of his Pando, which focuses on AI-driven logistics and supply chain automation. He highlighted the shift in supply chain technology, focusing on the importance of talent, innovation, and agility.

Pando's AI agents automate manual processes, integrating with existing systems like TMS and ERP. Success stories include a $250 billion pharmaceutical distributor saving 18-20% in direct costs and a $1 billion automotive manufacturer improving control and efficiency. Nitin also advised supply chain executives to focus on granular process improvements, staying informed about industry trends, and prioritizing agility.

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*Hosted by Andrei Palamariu*
In this episode, I interviewed Alberto Zamora, Co-Founder and CEO of osapiens where we discussed the company’s mission to automate ESG compliance and supply chain risk management. Alberto shared what osapiens means and how the name came about, sharing as well the mission and vision of the company.

Alberto highlighted trends such as supply chain disruptions, decarbonization, and the need for detailed supplier information. The company recently raised $120 million from Goldman Sachs and aims to provide integrated ESG solutions. He also emphasized the importance of a strong team and a single-minded focus on business goals.

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*Hosted by Andrei Palamariu*
Joining me in this episode is Inna Kuznetsova, CEO of ToolsGroup, where we discussed her career evolution from IBM to leading supply chain technology innovations, ToolsGroup. Sharing how they leverage AI and machine learning to optimize inventory and supply chain efficiency. Inna highlighted some of their success stories, such as reducing Moleskine's working capital by 15% and improving Boggi's inventory efficiency by 18%. She emphasized the importance of data, probabilistic models, and scenario planning in mitigating disruptions. Lastly, Inna advised supply chain leaders to choose tech partners with proven success and to focus on quick, measurable value to ensure successful technology adoption.

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*Hosted by Andrei Palamariu*
I interviewed Pierre Khoury, Co-Founder and CEO of Shippeo. We discussed the company’s journey and impact in the transport and supply chain space. Shippeo, now a global leader with 220 employees and 200 customers, focuses on visibility and risk management.

Pierre highlighted the importance of real-time data, control towers, and AI in planning. He shared a success story from an automotive client, where Shippeo’s platform helped mitigate production delays. He also emphasizes sustainability, leveraging granular data to improve efficiency. Through its innovative solutions, the company aims to grow globally and enhance supply chain resilience.

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*Hosted by Andrei Palamariu*
In this episode, I interviewed Sammeli Sammalkorpi, CEO and Co-Founder of Sievo, a procurement analytics company. Sammeli discussed Sievo's 21-year history, its focus on large enterprises, and its growth to 400 employees across Helsinki, Finland, Chicago, and Bucharest. He also highlighted Sievo's unique approach, emphasizing AI and data integration to provide actionable insights.

Sammeli shared some of their success stories, including a 98% client growth and retention rate and a significant role in a DSM-Firmenich merger. He outlined their future plans, including leveraging Sievo's data to create new insights and automating procurement actions. We also talked about Sievo's culture of transparency and growth while keeping an environment light for all.

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*Hosted by Andrei Palamariu*
In this episode, I interviewed Alex Yaseen, Founder and CEO of Parabola. We discussed the company’s mission to empower supply chain operations through technology. Alex shared how Parabola helps companies automate complex, manual processes by combining subject matter expertise with AI tools. He also highlighted the importance of involving end users and technical teams in the process, emphasizing quick implementation times and significant ROI.

Alex also shared some of the success stories on how Parabola has helped customers deploy AI to make unstructured data from documents like POs and invoices workable and automated. And to end the episode, he provides actionable advice to leaders looking to enable their supply chain teams with tools and technology that actually live up to the hype.

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*Hosted by Andrei Palamariu*
In this episode, I had a great conversation with two amazing leaders, Jörg Junghanns and Matthias Hodel from Capgemini and Kuehne + Nagel, respectively, discussing the partnership between the two organizations focusing on supply chain orchestration. We talked about the partnership's inception, emphasizing its global scale and the integration of logistics and supply chain operations.

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Questions I asked:

Can you share with us how the partnership between Capgemini and Kuehne+Nagel started?
How does the partnership come together to add value to the clients?
How do you practically manage all the data that you have from both Capgemini and Kuehne + Nagel?
How do you see AI or Generative AI work within this partnership and add value to the end client?
What's your take on the topic of sustainability, and how do you approach it?
How can you help supply chain executives with risk management or disruption management?
How do you see the partnership going forward?
What are some of the main things that the listeners should remember and take with them after listening in terms of the partnership between Capgemini and Kuehne + Nagel?

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Hosted by Andrei Palamariu

In this episode, I interviewed Kent Ledgerwood, the Senior Vice President of Value Engineering at One Network. We discussed his extensive experience in the supply chain industry and his insights on the evolving role of technology in addressing the challenges facing businesses today. We also discussed the trends and disruptions shaping the supply chain landscape, from the impact of COVID-19 to the growing importance of sustainability and data management.

Kent explains how AI and machine learning are transforming the way companies approach supply chain optimization, enabling them to predict better and mitigate disruptions, improve efficiency, and drive innovation.

Throughout the conversation, Kent emphasizes the need for a holistic, collaborative approach to supply chain management, where data and technology are leveraged to create value for all stakeholders. He shares practical examples of how his team has helped clients streamline their operations, reduce costs, and enhance their sustainability efforts.

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Questions I asked:

Can you share some of the big milestones and what attracted you to say yes to One Network?
What are the trends you're seeing in supply chain?
What are the expectations of your clients, and how do you manage them in a healthy way?
How much are CFOs and other C-suite executives getting involved in supply chain management?
How much focus are you seeing from clients on the topic of sustainability in supply chains?
How can companies improve their control and management of supplier data and create a single source of truth?
Can you share some practical examples or applications of general AI and data quality improvements that you've seen with your clients?
What are some things that excite you about the future of supply chain, both from a technology and people/change management perspective?

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Hosted by Andrei Palamariu

I had a great conversation with Tobias Sjölin, CTO of Fulfilment & Logistics at Boozt. In this episode, we discussed Tobias's career journey- helping to build Boozt's in-house technology capabilities from seven developers to over 200 today. He shares insights into Boozt's entrepreneurial culture and how it empowers teams through autonomy, flexibility, and exciting challenges. He explains how Boozt encourages daily innovation and uses AI to automate tasks and elevate developers' work. He also outlines Boozt's future growth strategies and how fulfilling the consumer experience is central to their supply chain improvements.

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Questions I asked:

What are the big milestones from your career so far?
What are the key characteristics that define an ideal candidate?
How is AI implemented in Boozt, and what is its impact?
What are the expectations, trends, and sustainability on the fulfillment side?
Where do you see Boozt going in the next five years?
If you could offer advice to executives in the supply chain industry, regardless of the sector, with a focus on the consumer perspective, what would it be?

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Hosted by Andrei Palamariu

I had a great conversation with Donald Hicks, CEO and Founder of Optilogic. He had such a wonderful career journey as a leader in his field. He shared in our conversation how a talk from a college student back when he was young inspired him to pursue a career as an Operations Research Systems Engineer. We also dived into his time with Llamasoft, buying a bar and finally starting Optilogic.

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Questions I asked:

Can you share with us some of the milestones you had in your career so far?
What is the significance of LLama in LLamasoft? And why did you choose the name Cosmic Frog?
Can you give us an example where one of your clients applied the design thinking strategy and had a great outcome after?
If you could change one thing in the way supply chain professionals act or think, what would that one thing be? And why?

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Hosted by Andrei Palamariu

In this episode, I interviewed Jennifer Bisceglie, Founder and CEO of Interos. We started the discussion with some of the highlights of Jennifer’s career—starting a company 19 years ago. Jennifer emphasizes the importance of transparency in the supply chain, mentioning how technology helps.

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Questions I asked:

What makes Interos different from other players in the space?
How does Interos help supply chains in terms of cost saving?
How does Interos’ system help in addressing disruptions like climate change and geopolitical instability?
How do you address the challenges of demand forecasting and allocating inventory?
How do you manage the resistance from the organization during the implementation of your solution?
What advice would you give supply chain leaders in terms of risk management?

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In this episode, I interviewed Pali Tripathi, the CEO of Taabi Mobility, an Indian conglomerate. She has 16 years of experience across diverse leadership roles across Unilever, EY, Booz, and CEAT Tyres.

We discussed how logistics, infrastructure, and technology contribute to the business momentum in India, what value Taabi Mobility brings to its customers, and how the journey of a female CEO in India is - both fun moments and challenges.

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Questions I asked:

What determined, and what was your journey from HR to business leadership?
What is driving the overall business momentum in India?
How has technology changed the game in the logistics space?
Can you share some RPG success stories in the manufacturing industry: made in India for the world, made in India for India?
What are the problems Taabi Mobility is solving, and what’s on the horizon?
As a female CEO in India, you must have broken many barriers - what have been some fun moments and challenges along the way, and how have you navigated them?
What career advice would you give to your younger self? Would you have done anything differently?

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David Warrick is a thought leader and industry expert in the field of Global Supply Chain and is currently the Executive Vice President, Enterprise at Overhaul. In his current role, he is responsible for the strategy and growth of the Enterprise business, as well as being a key member of the Executive Team. Overhaul, is a software-based, supply-chain visibility, integrity, safety and security solution for the world's leading brands.

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Some of the highlights of the episode:

David’s supply chain journey- joining Microsoft, the rollout of the first Xbox gaming systems, and joining Overhaul
Case studies on addressing supply chain challenges and building partnerships
What makes Overhaul different and partnership with Microsoft
A quick dive into the tech space in supply chain - how Amara’s Law is affecting the industry
The supply chain challenge is that you’re kind of judged on your last failure and not on your last success
Advice to startups and up-and-coming supply chain executives

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Johanna Småros (PhD) is one of RELEX Solutions’ three co-founders. Before founding RELEX, Johanna conducted ground-breaking research on retail supply chains. Johanna received the Young Scientist Entrepreneur Award in 2014 and the Veuve Clicquot Business Woman Award in 2017. In 2021, Johanna was recognized as one of the Top 100 Women in Supply Chain by Supply Chain Digital.

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Some of the highlights of the episode:

Growing from around 800 to 2000 employees in the span of 3 years
What are the most important milestones for RELEX - how they closed 500 mil euro funding round
10 mil euro donated and 100 mil euro in stock for the RELEX Foundation
Five core values in RELEX - What does "Humble World Domination" mean to RELEX?
Reducing food waste - how this makes a huge difference in the purpose of each RELEX employee
What’s next for RELEX - expansion and growth

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Ami Daniel is the CEO & co-founder of Windward.

He developed his passion for the sea during his seven-year veteran in the Israeli Navy and founded Windward with the mission of bringing Predictive Intelligence and big data analytics to the maritime ecosystem. In the last two decades, Ami has harnessed innovation and a relentless focus on driving transformative change to build successful organizations in both the nonprofit and private sectors.

He holds a BA in Law & Business from Tel Aviv University, and won numerous accolades over the course of his career, including the Ilan Ramon Award for Excellence and the Israeli President's Award for Social Good.

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Some of the highlights of the episode:

Ami’s story from a Naval Officer to becoming Winward’s CEO
What does Winward do and how they assist company clients
Data collection process at Winward
Prioritizing mental health and caring for personal and HR culture
Essential soft skills for Winward is looking for future employees
Book recommendations by Ami

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Martin Thaysen is the Chief Commercial Officer of Controlant. Prior to Controlant, he held a number of C-level positions as a CEO, CCO and Board Member within Supply Chain, Logistics, Shipping, Manufacturing, Professional Services in publicly listed and privately held companies.

Martin is passionate about making a difference to businesses through Customer Experience, Digitalisation, Talent and Sustainability.

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Some of the highlights of the episode:

Cold Chain is the new trend - Controlant’s story
Controlant’s story - founding and their focused
Quality and skills for a commercial talent
Team’s career perspective at Controlant
Major supply chain challenges pharma companies are facing
Most sought skills in supply chain tech sectors

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Matt Petot is Founder and CEO at CargoAI. He has a creative and out-of-the-box thinker, pragmatic and proactive, has strong leadership, and team management, has good communication abilities, result driven mindset, fast learner, is multicultural and a team player, and is well-organized.

He also has experience in analytics, operations performance improvement, and global business strategy.

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Some of the highlights of the episode:

How did Matt start his journey as an entrepreneur and ending up with air cargo
What is the difference between Air Freight and Sea Freight
The upside of air cargo due to the pandemic
CargoAI for the next 5 to 10 years
Solutions related to carbon neutralizing
Keeping up with the team's mental health

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As co-founder and CEO of Navia, Simon Borg is committed to making people’s lives easier through innovative freight solutions. He works with a world-class team, that continues to find ways to exceed our customers’ expectations and future-proof our offer through constant innovation. From one side of the world to the other, they take the complications out of it through their freight and logistic solutions.

Simon is an avid futurist – always interested in how technology can add value to their customers and to Navia. He is actively involved in their technology team, specializing in big data, blockchain, IoT, automation, ML, and process improvement.

Navia is a fully integrated freight and logistics company offering all aspects of freight forwarding logistics including sea freight, air freight, customs clearance, 3PL, and e-commerce.

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Some of the highlights of the episode:

Simon’s perspective on the “trends in supply chain”
Journey in the freight forwarding business
How the pandemic highlighted supply chain and how it helped Navia in terms of growth
Regions Navia is currently covering and expansion
Leadership style and company culture
The situation of supply chain during a recession

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Since 12 November 2019, Stephan has been CEO of Transporeon. His professional focus has always been to use his wealth of experience to help organisations grow – and that is also his goal at Transporeon. Stephan spent 13 years working for SAP, including his role as managing director of SAP Switzerland and as chief operating officer for the DACH region. After his time at SAP, Stephan successfully shaped the development of ERP provider Unit4 over a period of five years, three of which as CEO with responsibility for more than 4,000 employees. Stephan holds an MBA from the Rotman School of Management at the University of Toronto.

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Some of the highlights of the episode:

How the last two years impacted Transporeon and the future of the company
Acquisition and cultural alignment
Transporeon’s sustainability initiatives
What makes Transporeon unique
Overview numbers of carriers and shippers in the company’s platform
How they made their acquisitions - culture was a big part of it
Transporeon’s culture and success

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About Nick Bartlett :

Nick Bartlett is a Co-Founder & Director of Sales & Marketing for CBIP Logistics.

Nick brings 12+ years of experience across logistics, e-commerce, marketing, supply chain, and traditional retail across multiple from Asia pacific to US and UK. Nick who founded CBIP in 2015 and saw a unique opportunity in the market for approaching logistics services differently.

About Chris Crutchley:

Chris Crutchley is the Finance and Operations Director for CBIP Logistics - a global B2B and e-commerce logistics company.

Chris brings 10 years of corporate finance and operational expertise throughout Asia Pacific to this role. He strives to continuously innovate and challenge the way traditional logistics business is done and enjoys working with a vast range of clients to make their supply chains more efficient, to break into new markets, to allow clients to focus on growing their business.

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Some of the highlights of the episode:

How Nick and Chris started CBIP Logistics
Working on sustainability offsetting and carbon footprint emission
Challenge for the next six months will look like for the freight business and logistics
Future plans for CBIP Logistics and understanding what customers need
The most important long term decision
Soft skill required to be successful within the business

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James Chin Moody is co-founder and CEO of Sendle. Sendle builds shipping that is good for the world that helps small businesses thrive by making package delivery simple, reliable and affordable and is the only 100% Carbon Neutral Delivery Service in Australia and the United States.

James is an experienced senior executive and board member. He was a member of the Executive team at Australia’s national research agency, CSIRO, for eight years with organisational-wide responsibility for business development, government relations, international development and strategic foresight. He was also the Chief Systems Engineer for FedSat, the first Australian satellite to be launched in 30 years.

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Some of the highlights of the episode:

Sendle’s origin story
How Sendle became so big in Australia and USA
Reaching a 100% Carbon Neutral Delivery Service
Skills required to be successful in Sendle
How to keep your sanity at work

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Johnny Slattery is the Chief Executive Officer at SCNX.

He is a seasoned technologist and has been building software for 20+ years. Verticals of focus include derivatives trading, management consulting and logistics. Johnny has rich experience building and running companies and maintains a passion for developing novel technical solutions that solve real problems.

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Some of the highlights of the episode:

Becoming the CEO of SCNX
SCNX’s portfolio and services
Deploying technology using IoT and machine learning
Culture and skills needed within supply chain tech industry
Advices to young graduates and interns that will enter corporate world

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About Jamil Khan:Jamil Khan is the President of Sayurbox. Jamil is an International Logistics Leader, bringing almost 30 years of Operational & Supply Chain experience, having lived in 6 and worked in 11 countries across Europe & Asia. He is an experienced senior leader, with a great career as EVP of Logistics at Lazada, and VP of Operations of Redmart, Jamil has also worked in Tesco, METRO Group and Dairy Farm International, in a variety of roles and locations.

He is the driver of a culture that is Customer centric and focussed on quality. Jamil believes in finding talent, building capability through coaching and training to create extraordinary teams at all levels. Jamil has built operational capacity and resilience and has scaled massively in a cost effective way.

About Amanda Cole:Amanda Susanti Cole is the Co-Founder and CEO of Sayurbox.

Amanda has spent most of her career in agriculture and distribution. Graduating from Manchester university, she headed the supply chain and operations of her family’s distribution company before finding her passion in agriculture. She started and built a farm as well as closely working with farmers to supply high end restaurant. Seeing the inefficiencies in the fresh produce supply chain, she co-founded Sayurbox as a means to distribute fresh produce directly from farmers to end consumers.

Discover more details here.
Some of the highlights of the episode:

Sayurbox origin story
How Sayurbox is building relationships with the farmers
Upsides and challenges that Sayurbox faced in times of disruption
Sayurbox future plans in the next 5 to 10 years
Managing sustainability and some initiatives
Culture and skills needed within the organization

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Lalit Das is a Founder and CEO of SS Supply Chain Solutions Pvt Ltd (3SC). He worked in the various segments of the Supply Chain Domain and Manufacturing & Services Sector in Supply Chain Functions.

He founded 3SC in 2012, the firm holds strong expertise in Predictive, Prescriptive and Descriptive analytics combined with collaborative and consultative approach. 3SC orchestrates organizations to streamline the entire supply chain and create value for customers in order to gain competitive advantage.

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Some of the highlights of the episode:

Lalit’s career journey and how 3SC started
Forecast accuracy and using machine learning and neural network algorithms
Different products by 3SC and product integration lead time
How 3SC is helping their clients in terms of sustainability
Demand planning and challenges in data forecasting

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Jonathan Savoir is the CEO and Co-founder of Quincus. Jonathan grew up in Belgium and Luxembourg and attended colleges in London and in the USA. In college, he studied engineering and economics. Upon completing his Master's Degree at 20, he pursued his Ph.D. and decided to drop out at 21 to make some global investments and build startups. In 2014 he founded Quincus with his co-founder.

Quincus Execution and Intelligence platforms allow ground providers, port operators, and airlines to adapt and optimize their operations to efficiently execute their logistics inflows and outflows. Quincus’ platforms and open APIs are fundamentally underpinned by its state-of-the-art artificially intelligent supply chain optimization and geo-mapping to allow for real-time data, visibility, and operation in hypercomplex regions.

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Some of the highlights of the episode:

[01:47] Creation story of Quincus; becoming an operating system for logistics
[05:54] How Quincus is different and focuses on data accuracy
[08:18] Quincus’ product implementation and training
[10:25] Trends seen in the industry with the disruptions happening globally
[13:12] Getting diverse teams to work together
[18:10] What keeps Jonathan up at night and excites him in the morning

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Kathleen Chan is the Founder and CEO of Calico, the supply chain OS that powers the $1.4 trillion eCommerce production market from concept to doorstep. Kathleen is a serial founder, previously starting several D2C brands and scaling them from zero to six figures in revenues in the first six months of operations.

Prior to Calico, Kathleen was the youngest professor at Centennial College in Toronto and ran national marketing campaigns at Microsoft.

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Some of the highlights of the episode:

Calico’s origin story and how are they different
Serena Williams Venture investing on Calico
Vision of the company in 5 to 10 years
Soft skills and hard skills Calico is looking for
What are the internal challenges Calico is facing

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Philipp Ortwein is Co-Founder and Managing Director of InstaFreight, a digital forwarding company. He graduated with a Master in Management from the University of Mannheim and did his executive education at Harvard and Stanford.

During 9 years of work experience at Bain & Company and 2 Startups, he gained expertise in digitization and Industry 4.0.

Discover more details here.
Some of the highlights of the episode:

InstaFreight’s origin story
How InstaFreight faces challenges in times of disruption
InstaFreight’s future plans
Soft skills and hard skills to be successful at InstaFreight
Maintaining the company culture intact

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As a founder of Thrasio, John has been fortunate to witness their original team of 4 grow into a 1000 person, billion-dollar powerhouse. At work and in life, he is a polymath with unrelenting energy and curiosity. He enjoys regularly deploying his expertise in branding, creative, neuroscience marketing, business development, acquisitions, leadership, culture building, and product development across diverse sets of business domains. If there is a challenge met, John will face it openly with creativity, humor, and persistence.

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Some of the highlights of the episode:

Thras.io’s origin story
How the COVID-19 pandemic affected Thras.io’s evaluation process
Using human touch and technology together to analyze businesses
How Thras.io plans to reach the audience
Soft skills and hard skills and building teams

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About Sandeep Sreekumar:

Sandeep Sreekumar is the COO and Co-Founder of IndustryApps. Sandeep has 15 years of digitalization experience. He specializes in Smart Factory, IT/OT Domain, IoT, ML, AI, Plant Engineering, and Process Engineering. Before IndustryApps, he was a Global Head – Digital Factory.

About Rolf Knoerzer:

Rolf Knoerzer is the CEO and Co-Founder of IndustryApps. Rolf has 25 years of building and running businesses. He specializes in Operations & Supply Chain, Smart Factory, Production Systems, Lean, KAIZEN, MTM, REFA. Before IndustryApps, he was a VP Operations & Supply Chain APAC.

Discover more details here.
Some of the highlights of the episode:

Rolf and Sandeep’s journey in working together and starting a startup
Hurdles on the industry and how they solve it
How IndustryApps helps its clients and how long the onboarding process is
Current manufacturing trends Rolf and Sandeep are seeing
Certain policies around IndustryApps developers
Piece of advice regards shift from a corporate type of job to startup
How different industries respond to digitalization

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David Shillingford is the Chief Strategy Officer of Everstream Analytics (formerly Resilience360 and Riskpulse), a leading supply chain risk analytics company that enables greater resilience and agility in the supply chains of many of the world’s best-known companies. David has led the development of several industry-wide data and analytics platforms both as an entrepreneur and as SVP Supply Chain at Verisk Analytics, ranked by Forbes magazine as one of the World’s Most Innovative Companies. David’s first career was as a special operations officer in the British Army.

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Some of the highlights of the episode:

How Everstream is helping their clients and problems they are solving
Case studies on how they brought significant change to your clients
Challenges and hurdles Everstream went through
Everstream’s sustainability initiatives
What makes Everstream unique in terms of hiring and attracting talent

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Evan Smith is the CEO and Co-founder of Altana AI. He holds a Bachelor’s Degree in Economics from Yale University. Before Altana AI, Evan led enterprise solution and strategic partnership at Panjiva, a trades data science company.

Before Panjiva, Evan co-managed a private equity partnership and the family office sponsor and served as the CEO of IMDU Technologies, a wholly-owned portfolio company providing textile supply chain automation software.

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Some of the highlights of the episode:

Acquiring and selling Panjiva and founding Altana AI
Taking advantage of the big market opportunities
Piloting projects on the supply chain insurance side
Enabling Globalization 2.0 - challenges and opportunities
How Altana AI is protecting their system from data breaches- data privacy, security, and intellectual property protection
What Altana AI is looking for in terms of talent
What machine learning means to Altana AI

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Romain Moulin is the CEO of Exotec, a company he co-founded with Renaud Heitz in 2015. As a former robotics architect and technical engineer at GE and BA Système, Romain spent 10+ years immersed in deep technology systems before he shifted his attention to solving the challenge of retail warehouse automation. He was born and raised in France and graduated from a top French engineering university, SUPAERO.

Exotec is a global robotics company, building scalable warehouse robotic solutions that power the world’s largest brands. The company offers flexible warehouse automation to improve operational efficiency and economics. Exotec’s signature solution, The Skypod system, utilizes robots that can reach a height of 36 feet to enable high-density inventory storage and retrieval. Exotec supports 25+ industry-leading brands spanning e-commerce, grocery, retail, manufacturing, and 3PL sectors. To date, Exotec has secured $115M in funding from industry-leading investors including 83North, Dell Technologies Capital, Iris Capital, 360 Capital Partners, and Breega.

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Some of the highlights of the episode:

Integrating robotics in the supply chain
What makes Exotec different and case studies on how they are helping their clients
Partnerships and hiring talents
How Exotec is protecting and securing their systems

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Michael Wax is the Co-Founder and CEO of Forto, Europe’s first digital freight forwarding company and the largest one as well. They are building the digital backbone for the multi-trillion global trade market and are currently at 1.2 billion valuation. They have raised a number of big rounds with the latest one, backed by SoftBank, which was 240 million. They are present in 14 locations worldwide and have about 600 people in a very short span of time.

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Some of the highlights of the episode:

How the idea for Forto came about
The future of the 3PL Industry 3-10 years from now- will Forto become one of the top 10?
Forto’s interview structure and why is performance revenue structure essential- giving candidates a good hiring experience
New way of measuring inflation- unemployment rate and increase in prices.
Advice to people making the shift from a corporate type of job to a startup entrepreneurial type

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Alok Bhanot is a seasoned technology and business leader with a stellar career leading large and startup teams across a spectrum of companies like eBay, PayPal, Verifone, Visa, and startups like Inkiru and Qopper. He has built highly scalable platforms, systems, and services for e-commerce, risk modeling, payment transactions, real-time predictive analytics, and IoT-based operations systems.

Discover more details here.
Some of the highlights of the episode:

[11:00] What makes Cloudleaf different – defining solutions for an entire ecosystem.
[14:59] Working with Csafe and Cold Chain Technologies to have continuous visibility over their operations.
[17:19] Improving the customer’s experience – why is it a priority?
[18:46] Working with 400 different APIs – grouping them for specific workflows.
[20:41] Cloudleaf’s plans for the future – going even deeper – the digital twin modeling.
[24:54] Healthy expectations for artificial intelligence.
[29:42] Talent, hiring, and building a successful career.

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In her role as CMO of Locus Robotics, Karen brings over twenty years of experience developing innovative, creative, and effective marketing programs for a wide range of technology companies, from start‐ups to Fortune 1000 public companies. Karen’s outstanding analytical and technical abilities deliver insight and innovative programs that consistently deliver positive marketing ROI. She also serves as Locus’s dynamic and articulate corporate spokesperson before the press, analysts, customers, partners, and investors.

Locus Robotics' revolutionary, the multi-bot solution incorporates powerful and intelligent autonomous mobile robots that operate collaboratively with human workers to dramatically improve piece-handling productivity 2 – 3x, with less labor compared to traditional piece handling systems. This award-winning solution helps retailers, 3PLs, and specialty warehouses efficiently meet and exceed the increasingly complex and demanding requirements of fulfillment environments, easily integrating into existing warehouse infrastructures without disrupting workflows, instantly transforming productivity without transforming the warehouse. For more information, visit www.locusrobotics.com.

Discover more details here.
Some of the highlights of the episode:

[05:00] How Locus Robotics robots increase productivity
[12:50] Scaling up – After the initial deployment, any robot that’s added will just automatically join the rest of the robot team.
[15:45] Driving down employee walking time by about 80%.
[24:29] The immediate need for the robots is to handle a high volume, the ultimate gift is the business intelligence from the data.
[32:50] “If you like our robots, you’ll love our humans.”
[38:30] Advice for a successful career

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Andrew joined Infosys Consulting in 2020 and heads our Consumer Goods, Retail, and Logistics (CRL) practice globally. He is a lifelong consultant with over 30 years of experience driving large transformation programs and high-value consulting work. Andrew has a stellar track record in the turnaround and monetization of practices, holding senior leadership roles previously in EY, Accenture, and Manugistics. A regular speaker at the University of Stanford, Berkeley, and the University of Washington.

Andrew is often featured in publications like the Wall Street Journal, Logistics Journals, and various industry analyst reports. He has been featured on the NBC Nightly News as an industry expert quite a few times. He is also a regular speaker at retail and supply chain events such as Oracle Retail Executive Forum, SAP Retail Executive Forum, and USC Global Supply Chain Conference. Andrew is an alum of Seattle University, where he completed his mechanical engineering degree, and the University of North Carolina, where he received his MBA.

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Some of the highlights of the episode:

[01:45] From Accenture to Infosys – Andrew’s passion for consumer-facing industries
[07:14] The consulting company is not there to replace the client’s team but to enhance their strengths
[17:05] Working with one of the biggest global retailers – endless aisle extended to partners and suppliers
[23:18] Partnerships and developing networks – why is supply chain resilience critical?
[27:04] Impact of the microchip crunch and improving supply planning
[32:38] The value a consultant brings is not limited to their knowledge but also the network of people they can tap into to solve the issue at hand.
[38:22] Importance of advocating for your own career

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Gaurav Saran is a Silicon Valley entrepreneur with a passion for leveraging disruptive and emerging technologies to provide innovative enterprise solutions. As founder and CEO of ReverseLogix, Gaurav brings deep industry expertise and is responsible for driving the overall company direction and product strategy. His ability to combine customer vision with methodical execution and thought leadership has positioned the company as a game-changer in its field. Previously, he was with Microsoft for over six years, leading enterprise sales for Fortune 500 companies and driving strategic executive relationships.

Prior to Microsoft, Gaurav has worked at Silicon Valley start-ups such as Zoho, executing strategy, business development, sales, and marketing, taking them from early stages to established growth companies. Gaurav holds a BS in e-commerce marketing and telecommunications and an MBA in global strategic management from California State University, Hayward.

Discover more details here.
Some of the highlights of the episode:

[06:19] How reverse logistics transforming supply chains globally – the end-to-end system for returns
[15:01] Results? At least a 5% increase in profitability and a 15% to 25% increase in customer satisfaction.
[18:00] How long does the implementation take?
[21:33] ReverseLogix’s culture and hiring – the customer always comes first
[29:27] How do you spend your time as the CEO?

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Mark Messina is Chief Operating Officer responsible for Geek+ operations in the US and business expansion across the continent. Prior to joining Geek+, Mark has twenty years of industry experience, including leadership roles in Operations and Engineering with Mattel as the Director of Robotics and Automation, iHerb as the VP of Robotic Fulfillment Systems, and Amazon where he was Director of Mechanical Engineering for the Kiva/AR AGV platform and Amazon Prime Air drone delivery team. Mark has a passion for robotics and a deep understanding of logistics challenges faced by businesses across the region.

Discover more details here.
Some of the highlights of the episode:

[06:00] Why same-day delivery is the next standard for logistics
[11:00] Geek+ solutions and how they add value to their clients
[18:35] Helping Nike in Japan achieve same-day delivery
[22:10] Cloud technology and leveraging 5G connectivity
[23:07] Having live data to support Robots As A Service
[24:30] Hiring process and looking for the right candidate

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David Glick is the CTO of on-demand warehousing and fulfillment company, FLEXE. He's responsible for the design and development of the FLEXE Technology Platform. Before FLEXE, he spent nearly 20 years at Amazon, including five years as the VP of Fulfillment Technology, where he oversaw the development and functionality of the technology within Amazon's fulfillment centers, as well as the technology for Amazon's transportation systems.

Discover more details here.
Some of the highlights of the episode:

[05:20] Working with clients like Walmart
[10:19] Engineers working from the warehouse floor – take your engineers close to the pain points
[14:54] Recognizing heroes who prepare – so that on peak season you don’t need to firefight
[16:13] Hurricane Heroes – case study
[20:17] Jump In and Running Towards the Fire – FLEXE Culture
[31:50] Career advice: Solve problems for your boss!

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Robert Garrison is now the founder and CEO of Mercado, an Import Management System that connects the end-to-end supply chain. A highly accomplished Global Supply Chain executive with 25 years of experience, Rob Garrison has provided strategic vision and leadership to Fortune 500 companies. Rob has an impressive history of building agile, technology-enabled supply chains, and he has an established track record of forging high-growth partnerships, positioning organizations for success, and launching innovative technology solutions that significantly improve end-to-end supply chain efficiencies.

Recognized as a respected thought leader, Rob is a featured industry speaker and published author offering expertise on Supply Chain challenges, trends, and best practices. In addition, he is award-winning — notably a two-time recipient of the coveted Five Star Award, FedEx’s highest honor presented by the CEO to recognize innovation, collaboration, service excellence, profitable business contributions, and exemplifying the spirit of teamwork.

Created and executed lean retail supply chains for major shippers such as AutoZone, Michaels, and Five Below, and has earned service awards from Walmart, Hewlett Packard, and Apple for excellence in global operations management, quality assurance, and continuous improvement.

Discover more details here.
Some of the highlights of the episode:

[01:26] Main career milestones – from working in the logistics space to starting Mercado
[14:23] Solving challenges for importers and suppliers – automation & technology
[22:50] Defining Friction – from First Mile to Final Mile – case studies.
[30:12] Building Mercado Marketplace and partnering with different tech companies like project44
[35:27] Building a strong culture based on PSP – People, Service, Profit

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In this episode, we have Mathew Elenjickal Founder & CEO of FourKites and Stephan de Barse EVP of o9 Solutions as our guest.

About Mathew Elenjickal:

Matt is the Founder and Chief Executive Officer of FourKites. He founded FourKites in 2014 after recognizing pain points in the logistics industry and designing elegant and effective systems to address them.

Prior to founding FourKites, Matt spent 7 years in the enterprise software space working for market leaders such as Oracle Corp and i2 Technologies/JDA Software Group. Matt has led high-impact teams that implemented logistics strategies and systems at P&G, Nestle, Kraft, Anheuser-Busch Inbev, Tyco, Argos, and Nokia across North America, Western Europe, and Latin America. Matt is passionate about logistics and supply chain management and has a keen sense of how technology can disrupt traditional silo-based planning and execution.

Matt holds a BS in Mechanical Engineering from College of Engineering, Guindy, an MS in Industrial Engineering and Management Science from Northwestern University, and an MBA from Northwestern’s Kellogg School of Management. He lives in Chicago.

About Stephan de Barse:

Stephan de Barse is the EVP of o9 Solutions, driving digital transformation with some of the leading Fortune-500 companies. Globally responsible for all Business Development, Digital Marketing, Creative Marketing, o9 Design Lab, Alliances, Sales Activities, and Strategic Networks and shared P&L responsibility for the Global Revenue Number of the Company.

Founded in 2009, o9 is an AI-enabled platform providing solutions for operations and business planning. Its offerings include demand forecasting, commercial planning, supply chain planning, and Integrated Business Planning, among others.

o9 serves clients in many industry verticals, including retail, consumer goods, apparel, consumer electronics, industrial manufacturing, and oil & gas. It boasts large enterprises such as Google, Walmart, Estee Lauder Companies, Bridgestone, Caterpillar, Nike, General Electric, T-Mobile, and Starbucks, among its clients.

Discover more details here.
Some of the highlights of the episode:

[05:17] Connectivity between freight visibility and planning Control Towers – why does this matter?
[07:00] “I know where my truck is and when it’s supposed to arrive, so how can I proactively address any potential issues arising from it?”
[10:02] Creating a full digital twin of the supply chain
[22:16] Digital transformation and planning based on real-time data has now become an executive board topic.
[27:51] How do you know the partnership is successful?

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Dr. Alan Barnard is one of the world’s leading Decision Scientist and Theory of Constraints’ experts. Alan, a serial entrepreneur, is the Founder and CEO of Goldratt Research Labs, a company he co-founded in 2008 together with Dr. Eli Goldratt, creator of Theory of Constraints. They were both passionate about applying a robust scientific approach to developing new Thinking & Decision making methods and advanced technologies to help people make better, faster decisions – decisions that move them closer to their goals.

Today, Alan works as a Strategy advisor, Researcher, and Theory of Constraint (TOC) expert and educator, with both Fortune 500 companies as well as NGO’s and Government Agencies. His clients include Microsoft, Cargill, Tata Steel, Nike, ABB, BHP, Cisco, South32, SAP, Intel, Penguin Random House, BC Rail, Larsen & Toubro, Premier Foods, Fujitsu, Habitat for Humanity, UNDP, UNWFP, and Utah Governor’s Office of Management and Budget.

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Some of the highlights of the episode:

[06:25] South African Breweries Supply Chain – Identifying the difference between the best day, the average day, and the worst day
[14:30] A life’s goal is simply a dream taken seriously – the importance of powerful goals.
[20:46] The goal of Goldratt Research Labs – help individuals and organizations make better, faster decisions when it really matters.
[26:23] Simulation Models – How a 1% change in average selling price can create a 20% reduction in net profit
[31:22] Working with the largest book publisher in the world – how they doubled their profits using the theory of constraints
[40:33] Microsoft project – how they saved a quarter of a billion dollars by using the right decision support apps

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Phil is the Co-Founder of Shipper, a tech-enabled logistics startup on a mission to simplify fulfillment and shipping in Indonesia.

Shipper is structuring the unstructured by partnering with all warehouse and delivery service providers. By leveraging technology, data, and its logistics partners, Shipper aims to provide a reliable, transparent, and affordable fulfillment and shipping experience for everyone.

Phil holds a bachelor's degree from Stanford University and a master's degree from Columbia University, where he studied supply chain. He previously was a management consultant at Mckinsey and an investor at Floodgate. He is featured in Forbes Asia's 30 under 30 in 2020.

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Some of the highlights of the episode:

[02:49] How Shipper started and its goals as a logistics aggregator
[13:04] The future of e-commerce in Indonesia – verticalize e-commerce business models
[21:15] Cash in delivery vs online payment
[24:07] Innovations to prepare for a possible crisis in the future
[26:56] Shipper’s entrepreneurial culture – zero to one tests and bottom-up decision making
[32:50] The importance of hiring younger talents

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Candice Ong, the Chief Commercial Officer of ShopBack. ShopBack, the leading rewards and discovery platform in Asia-Pacific, is a pre-shopping portal that enables shoppers to make better purchase decisions. It is a one-stop rewards and discovery platform for users to earn cashback while delivering performance-based marketing to merchants. First launched in Singapore in 2014, ShopBack has since expanded its reach to nine markets across Asia-Pacific.

Prior to joining ShopBack, Candice traded the world of investment banking for e-commerce when she made the move into Zalora in 2012. Candice was also a member of the CFE sub-committee on Future Corporate Capabilities and Innovation in 2016 and chaired the retail panel for the ASEAN Business Club Forum in 2015. She echoes the push for greater innovation in Singapore, and firmly hopes that future generations will go on to surpass the ones before them.

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Some of the highlights of the episode:

[04:25] Engaging local expansion teams during the pandemic
[08:45] Collaborating with merchants and managing cancellations and rejections
[11:37] Building a network of 4,000 merchants across APAC
[14:24] Strategy behind the ShopFest Campaign
[16:59] 9.9 Results – Over 400,000 USD in cashback in a single day
[22:29] ShopBack’s KICK-ON company values

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Nestle is a Swiss multinational & the world's largest food and beverage company. With more than 2000 brands and present in 187 countries worldwide Chris is responsible for the eCommerce, Digital technology delivery, innovation functions & building internal eBusiness capabilities across the Oceania region. Prior to this role, Chris was based in Hong Kong with Estee Lauder Companies as Director of Digital Marketing Media and eCommerce across the Asia Pacific for Clinique. Launching more than 40 e-commerce sites across 8 markets. He has spent 18 years with Estee Lauder in various eCommerce, Marketing & Forecasting brand & corporate functions.

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Some of the highlights of the episode:

[03:05] The difference between the market in the Asia Pacific and Oceania
[07:46] How e-commerce is different then circa 2006
[11:29] How digital platforms helped brands elevate their businesses
[24:03] Key advantages of Omnichannel
[36:29] FInding the balance between soft skills and hard skills

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Adam Compain is the Founder & CEO of ClearMetal. Prior to ClearMetal, Adam spent 5 years at Google launching their geoCommerce technology and 19 years as the Executive Director of SEND, the nonprofit he founded. Adam holds five technology patents, two degrees from the University of Michigan, and an MBA from Stanford.

ClearMetal, Inc., based in San Francisco, CA (USA), is a leader in the Continuous Delivery Experience (CDX), enabling supply chain organizations to optimize logistics and provide their customers with easy access to trusted, live information about their shipments and a customer experience that is a differentiator and revenue accelerant. The ClearMetal CDX Platform uses proprietary machine learning to break free from static-visibility paradigms and turn supply chains from a cost center to a competitive advantage. ClearMetal was founded by top software engineers, data scientists, and operations researchers from Stanford University, Google, and Silicon Valley and is funded by Eclipse Ventures, Prelude Ventures, Innovation Endeavors, NEA, SAP.io, Prologis Ventures, PSA Unboxed, DCLI, and the founders of GT Nexus, Navis, and Uber Freight.

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Some of the highlights of the episode:

[05:48] How organizations in the industry solve problems using technology
[07:40] 80% of companies believe they’re delivering a superior experience when in fact only 8% of customers agree.
[11:02] The CDX (Continuous Delivery Experience) framework – continuous, live, clean and trusted information
[15:30] Georgia Pacific case study – how they improved their personnel operational efficiency by 30%.
[25:39] How sales teams from the client-side leverage their customer portal to drive more revenue.
[30:05] Having an extremely high Say to Do ratio – how does this shape the culture of the company.

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Niklas Hedin is an innovator and strategist whose long experience catalyzes the conversation and inspires to get to the next level in business. Based on insights of gaps in the market for Delivery Management which needed new solutions, Niklas founded Centiro in 1998. He brings 25+ years of experience on how to develop businesses using insights and hands-on-experience on supply chain and IT. Niklas' work on scaling an agile organization has rendered recognition in many ways, inspiring others to drive change in times of challenge. He has led Centiro to the forefront of the industry, which has rendered numerous awards and a market-leading position.

Centiro is a global market-leading innovator in cloud-based delivery network management solutions with 350+ employees and 30+% YoY growth. Centiro technology empower marquee brands and finer supply chains in 125+ countries. Centiro exists to enable and empower commerce for companies with winning aspirations who seek to make a difference. Centiro has received numerous awards and honors, including Great Place to Work® Legend.

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Some of the highlights of the episode:

[08:10] The most important trends in Supply Chain
[14:55] What makes Centiro different
[19:50] Collaborating with Zalando on their Connected Retail Program of 1800 stores
[25:21] Where is my order? Reducing the customer service workload by 80%
[29:21] eCommerce and Returns – Up to 86% of buyers check the returns policy
[35:09] Radical Innovation – harnessing the collective power of the team
[40:51] Centiro’s culture – heart, mind, and backbone – in that order

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Joe Bellini is Chief Operating Officer at One Network where he provides leadership across the various departments which focus on delivering network-based value across multiple industry segments and geographies. Joe brings his business solution and technology expertise gained through his work experiences at some of today’s leading technology companies, including General Electric, HP/EDS, Brooks Automation, IRI, R1/Accretive Health, and Oracle. Joe holds a patent in Supply Chain Planning and is the co-author of the business strategy book, “The Real-Time Enterprise.” Joe holds degrees in Mechanical Engineering, Applied Mathematics and Statistics is an alumnus of Harvard Business School and is certified in Artificial Intelligence and Machine Learning from MIT Sloan.

One Network is an intelligent business platform for the autonomous supply chain management. We bring together over 90,000 organizations and facilitate over 5.6 million of transactions every day. Powered by NEO, One Network’s machine learning and intelligent agent technology, this multi-party digital platform delivers rapid results at a fraction of the cost of legacy solutions. The platform includes modular, adaptable industry solutions for multi-party business that help companies lower costs, improve service levels, and run more efficiently, with less waste. One Network offers a PaaS solution and developer tools that allow organizations to design, build, and run multi-party applications. One Network is helping to transform industries like Retail, Food Service, Consumer Goods, Automotive, Healthcare, Public Sector, Defense, and Logistics. Headquartered in Dallas, One Network employs 400+ people worldwide and has offices in Japan, Europe, and India.

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Some of the highlights of the episode:

[02:33] How Joe started one of the early internet companies
[11:27] The importance of a Dual-Network System? From enterprise focus to multiparty focus networks.
[15:34] Developing an AI-based simulator for supply networks with the University of North Texas.
[21:17] Overcoming Integration challenges – a tuneable system of control with 100+ APIs.
[29:11] AI and Machine Learning in times of crisis – determining how resilient your network is based on different disaster scenarios
[38:35] What does the future look like? Network density, a dual-platform system with the best algorithms.
[41:51] How the CEO and the leadership team is empowering a culture of innovation.

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As CEO of JAGGAER, Jim Bureau is responsible for the company’s overall vision to transcend customer experience by providing intuitive and intelligent spend management solutions that allow JAGGAER clients to transform their supply chain. Jim brings over 25 years of leadership experience, with his most recent role as Executive Vice President, leading JAGGAER’s Global Sales & Marketing initiatives. He came to JAGGAER from Verint Systems/ KANA Software where he was Senior Vice President and played a key role in successfully growing the company as it was acquired by Verint Systems for $514 million.

JAGGAER is the world’s largest independent spend management company. Founded in 1995 by Scott Andrews in his basement, the Morrisville-based company has pioneered spend solutions for over two decades and holds 37 patents to date – more than any other company in its space. Today, over 2,000 customers and 4 million suppliers across 70 countries put their trust in JAGGAER to transform procurement, financial, and supply chain operations. JAGGAER celebrates 25 years of business this year, making it the longest-standing independent procurement technology provider. Built on core values such as passion, integrity, and accountability, JAGGAER continues to lead the innovation curve by actively listening to the needs of stakeholders across all industry sectors, public services, and academia and delivering intuitive and intelligent spend management solutions that add bottom-line value. JAGGAER has over 1,000 employees in offices across the Americas, APAC, Asia, and EMEA.

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Some of the highlights of the episode:

[09:35] Why not just drag and drop the event in outlook and have that ripple through your procurement system? – Making the UI as simple as possible.
[12:46] How much cash do you have on hand as an organization? The first question for the Board of Directors when in crisis.
[19:41] Agile Procurement – Focus on strategic initiatives as opposed to managing the mundane operations
[20:27] Working with Hitachi – offering a global platform to harmonize their processes across all business units
[27:45] Hiring 160 people since January – why business is expanding for JAGGAER.
[30:37] The role of the CEO – get his 1200 people to embrace passion, humility, empathy, accountability, and transparency

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Anchanto is a Singapore headquartered global B2B company that enables enterprises to manage end-to-end eCommerce operations through its proprietary SaaS products and partnerships. Since Anchanto’s inception in 2011, businesses across 14+ countries have been using its cutting-edge technology to increase productivity & simplify their multi-channel/omnichannel eCommerce sales & logistics operations. Today, Anchanto has offices across Malaysia, Singapore, Indonesia, Philippines, Australia, South Korea, India, and Thailand and serves a massive customer base comprising of both local and global players such as Nestle, L'Oreal, DHL eCommerce, Luxasia, DKSH, HP, Fossil, SnT Logistics, Asendia Asia and many more.

Vaibhav Dabhade is the Founder & CEO at Anchanto. A technology veteran of over 16 years and an industry & thought leader in the eCommerce technology, Vaibhav uses his expertise to transform enterprise businesses across APAC through innovation and technology. Since its inception, Anchanto has grown significantly under his exemplary leadership. Vaibhav completed his executive education from the Harvard Business School & IIM Kolkata and holds a degree in Electronics & Telecommunication Engineering. He spends his spare time dreaming about being a painter and excels at graphic design and arts.

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Some of the highlights of the episode:

Growing up in a logistics atmosphere – three generations of businesses in the space
Anchanto’s journey and the importance of running themselves a 55,000 square feet warehouse to build and test the best software for the market
Differences between D2C Model in Asia and the Western region
Differences in consumer data between Asia and the Western region
Case studies of companies implementing D2C Model
Expanding and hiring during a crisis
CV tips & job searching advice

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Since 12 November 2019, Stephan has been CEO of Transporeon. His professional focus has always been to use his wealth of experience to help organizations grow – and that is also his goal at Transporeon. Stephan spent 13 years working for SAP, including his role as managing director of SAP Switzerland and as Chief Operating Officer for the DACH region. After his time at SAP, Stephan successfully shaped the development of ERP provider Unit4 over a period of five years, three of which as CEO with responsibility for more than 4,000 employees. Stephan holds an MBA from the Rotman School of Management at the University of Toronto.

Discover more details here.

Some of the highlights of the episode:

[04:52] Transporeon’s trucker heroes initiative
[08:24] Tackling truck capacity issue - more than 150 million empty runs per year only in Germany
[13:05] How Transporeon grew their Real-Time Visibility business by 300%
[17:51] Efficient communication when working with more than 100,000 carriers from more than 30 countries
[26:41] Managing 113 projects going live in 12 weeks with most of the workforce working remotely
[38:16] Success as CEO for Stephan? The success and the satisfaction of his employees.

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Andrew Kirkwood is Chief Executive Officer at BluJay Solutions. With 25 years of experience in the supply chain and SaaS market, Andrew provides leadership to the BluJay organization through the creation of vision, strategic, tactical, and financial plans, along with organizational and goal development, performance measurement, and liaising with stakeholders. He joined BluJay in January 2019 after a successful 14-year career at RedPrairie and JDA Software (now BlueYonder) in a number of senior roles.

BluJay Solutions helps companies around the world achieve excellence in logistics and trade compliance - it’s in our DNA. Through a blend of Data, Networks, and Applications, delivered in the BluJay Way, our DNA platform powers the Frictionless Supply Chain for thousands of the world’s leading manufacturers, retailers, distributors, freight forwarders, customs brokers, carriers, and logistics service providers – 7,500+ customers. BluJay conducts business in 112 countries, has 1,200+ employees worldwide, and powers a global network of over 50,000 customers, carriers, freight forwarders, and service providers. With BluJay, 1.9 billion transportation transactions are processed, and 4.5 billion boxes shipped annually. Over 58 million electronic customs declarations are cleared annually using BluJay’s global customs solutions.

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Some of the highlights of the episode:

[08:14] The collaboration between LLamasoft and BluJay
[12:09] Creating a freight market index with spot capacity pricing and made it available to everyone – this lead to keeping prices down for the consumers.
[13:11] 40% volume search spike in demand on their transportation solution – this made the Christmas period look insignificant.
[14:20] BluJay has 1300 associates working remotely – just finished their first quarter and they exceeded all of our targets
[23:24] Releasing 5 new products during lockdown – the importance of innovation – hackathons and collaboration with partners
[26:12] A culture based on transparency: “A problem shared is a problem solved”

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Pascal Bensoussan is the Chief Product Officer Ivalua. He leads the global R&D team at Ivalua, encompassing Product Management, Design, Data Science, and all Engineering activities, with responsibilities over the overall vision, strategy, roadmap, development, and go-to-market plans for Ivalua’s cloud-based Source-to-Pay platform.

Pascal brings 23 years of experience leading product strategy and development at Enterprise SaaS companies. Most recently, Pascal served as CPO at Reputation.com helping grow revenue 5x during his 4-year tenure.

Ivalua was founded in 2000 on a disruptive idea: that Procurement can unlock significant strategic value from a company’s spend and supply chain. 19 years later, we have helped over 300 leading companies achieve a competitive advantage by strategically managing over USD 500 Billion in spend.

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Some of the highlights of the episode:

[07:15] Ivalua is a single code base platform. What are the advantages?
[10:14] The city of New York using Ivalua to find suppliers for their 6 mil/week demand for masks
[18:09] Using computer vision and machine learning in contract management
[22:25] Creating the biggest directory of suppliers and connecting them with customers
[29:35] The important skills for Ivalua when hiring
[35:35] Leading by example and growth mindset vs fixed mindset

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Michael Farlekas joined E2open in 2015 as President & Chief Executive Officer. In this role, he is responsible for leading the company’s overall operations, with direct oversight of sales, marketing, professional services, research and development, and strategy. Michael brings to E2open more than 20 years of sales, marketing, and leadership experience in supply chain management and enterprise software.

Headquartered in Austin, Texas, E2open employs more than 2,300 people in across the U.S., Europe and Asia having operations in more 170 countries worldwide.

E2open is bringing together data from customers, distribution channels, suppliers, contract manufacturers, and logistics partners. Their collaborative and agile supply chain platform enables companies to use data in real-time, with artificial intelligence and machine learning to drive smarter decisions.

Serving more than 250 of the largest 2000 enterprises globally across a broad range of industries, including high tech, CPG, industrial manufacturing, pharmaceutical, automotive, aerospace and defense, and oil and gas.

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Some of the highlights of the episode:

Why does E2open have over 240k trading partners
Connecting multiple applications to create one process across the end to end supply chain
Manufacturers over the past 40 years have transformed themselves into brand owners
Value add business vs data providing business.
Building long term roadmaps for clients – from business release 1 to 40
Growing the business 5x since 2015 from 75 mil USD to 380 mil USD in revenue
E2open’s hiring and promotion principles

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Tom Raftery is a Global VP for SAP, an Innovation Evangelist, Futurist, and an international Keynote speaker. Tom is responsible for demonstrating the vital importance the Innovation has for enterprises and SAP's strategy and vision to enable organizations to realise the benefits.

Prior to joining SAP, Tom worked for a number of companies at Group IT Manager/CTO level, and as an Industry Analyst. Tom is also a regular Guest Lecturer at the International Instituto San Telmo Business School in Seville. Tom is also the creator and host of The Digital Supply Chain podcast discussing thought leadership, best practices, and the latest innovations in delivering a sustainable supply chain.

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Some of the highlights of the episode:

Using solar energy and electric cars
Substituting electricity for diesel in buses
Prioritizing energy efficiency and zero-emission
The cost of wind energy has fallen 50% since 2012, solar has fallen 87% and lithium-ion batteries 90%.
How the crisis shifts the organization’s agenda towards energy efficiency and sustainability

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Gabe Perez is one of the first 30 Coupa employees and has worn multiple hats in various roles which include Presales, Implementations, Sales Management, and Marketing to name a few. Has been a key player in Coupa’s IPO team that helped make Coupa be a hit through increasing their share value by almost 10X ongoing.

As the Vice President of Asia Pacific, he has led the team in growing the Asia business by 300%.

Coupa Sofware a leader in cloud-based spend management, recently announced that its customers have connected and done business with more than five million unique suppliers through Coupa’s Open Business Network™. Coupa continues to have one of the largest business networks in the world, which encompasses customers and suppliers doing business in more than 100 countries.

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Some of the highlights of the episode:

How Coupa provides a real-time control tower of all of your spending, risks, contracts, invoicing, and more.
Coupa’s motto: “We don’t really care about customer satisfaction. We only care about customer success.”
Why some customers had their results mentioned by CFOs on earnings calls.
PWC survey of 450 CFOs – the number one thing that was top of mind – implementing cost containment.
How one of the clients – an airport – cut out a million dollars in funding that allowed them to keep the business stable.
A German auto manufacturer ran $2 billion of the direct spend through Coupa sourcing optimization had $200 million savings in the first three months.
The best piece of advice: “Never be satisfied!”

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Monica Truelsch is Senior Director of Solutions Strategy for Transportation at Infor, the world’s third-largest ERP software company, where she works with the Infor Nexus supply chain network. She joined Infor from Trimble, a world leader in geo-spatial technologies and transportation applications. Her career includes roles in product management, marketing, and sales leadership for advanced technologies in telematics, domestic transportation management, chemical handling, engineered materials, artificial intelligence, and industrial laboratory management.

Infor Nexus is the world’s leading network for multi-enterprise supply chain orchestration. The network connects businesses to their entire supply chain—from suppliers and manufacturers to brokers, 3PLs, and banks—paving the way for enhanced supply chain visibility, collaboration, and predictive intelligence.

Discover more details here.
Some of the highlights of the episode:

How global supply chain transactions are updated roughly 50 times a second on the Nexus platform
China as the primary sourcing market for global supply chains
Why humans excel compared to AI in a crisis
How Infor keeps the culture intact while working remotely
Why diversity is a form of business immunity

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Alan Hellawell is the Venture Partner of Alpha JWC Ventures. Alpha is a successful Indonesia-focused venture capital firm that primarily invests in early-stage tech businesses such as Style Theory, Carro, Kopikenagan, Gudangada and has earned it the moniker of unicorn breeder in a Forbes article.

Prior to this, Alan is also the Chief Strategy Officer at SEA Limited, the parent company of Garena, Shopee, and Airpay, which he was responsible for the overall corporate strategy of the group. Alan was also the managing director of Deutsche Bank prior to SEA Limited and was Deutsche Bank Asia’s #1 ranked analyst for four years running.

Discover more details here.
Some of the highlights of the episode:

The future of E-commerce in Southeast Asia
eCommerce in Indonesia – can the market accommodate four major marketplaces
Will we see consolidation in marketplaces soon
How long can investors continue to ignore losses in the industry and think equally about EBITDA instead of just top-line growth as a key metrics
E-commerce platforms switching to in-house delivery
How a coffee chain became one of the fastest-growing startups in Indonesia
What do VC firms look for in a pitch deck

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Hari Vijayarajan is the Group Chief Commercial Officer at ONE Championship. ONE Championship is currently Asia’s largest global sports media property in history, with a broadcast to over 2.6 billion potential viewers across 140 countries.

Prior to this, Hari was also the Chief Business Officer of Lazada Singapore, and the Category Leader of Electronics Devices & Accessories at Lazada Group, handling the vertical’s P&L across the South-east Asia region. Throughout his career, Hari has extensive global experience across the United States and the Asia Pacific, in countries such as Singapore, Japan, and also China.

Discover more details here.
Some of the highlights of the episode:

How is the COVID-19 crisis affecting the e-commerce ecosystem
Opportunities during a crisis
Pivoting during a crisis and what it takes
How the digital transformation process is accelerating
The core values of ONE Championship
How to get employees to be on-board with company mission

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Richard Lord is the Vice President, Asia-Pacific Japan Sales at Kinaxis and he is leading the expansion and growth of the company in APAC. Richard has more than 25 years of experience working in APAC in different capacities from setting up and growing business from scratch to expanding global business in the region. During our conversation we discuss how Kinaxis is planning to expand to different markets in the region and what is Richard’s perspective on each.

Founded and headquartered in Ottawa, Canada, the origins of Kinaxis date back to 1984. The product that’s evolved to today's RapidResponse platform was first introduced in 1995 and now represents, one of the fastest-growing and most innovative supply chain planning systems of record in the marketplace. Kinaxis works with global clients like Ford, Nissan, P&G, Unilever, Schnieder Electric, Nikon, and many others across industries like aerospace and defense, automotive, consumer products, high-tech and electronics, industrial and life sciences.

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Some of the highlights of the episode:

Planners can make the best decisions for the company – as long as they have the data and visibility
Planning using unlimited digital twins to determine future actions – it’s like looking into the crystal ball
Working with P&G for contingency planning – reducing their planning time from 1 full day to an hour
How supply chains are expanding and diversifying in South East Asia, LATAM, Eastern Europe
Why is Kinaxis hiring more than 12 headcounts in crisis time?

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John was the co-founder and President of GT Nexus, the leading cloud platform for global supply chain management, which was acquired by Infor in September 2015 for $675 million.

Prior to GT Nexus, John was an executive with American President Lines, one of the world’s largest ocean liner companies, where he held several executive positions in Asia, North and South America.

Since leaving GT Nexus in 2016, John has become a board member and advisor at several tech start-ups in the logistics and supply chain space including Mercado, Slync or ClearMetal.

Discover more details here.
Some of the highlights of the episode:

Lessons from 17 years of building GT Nexus to an exit of USD 675 million
How did the COVID-19 crisis affect the digitization of supply chain
Are 3PLs ever going to catch up in the digital game?
Startup funding during uncertainty
Advice for entrepreneurs

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Stephan de Barse is the EVP of o9 Solutions, driving digital transformation with some of the leading Fortune-500 companies. Globally responsible for all Business Development, Digital Marketing, Creative Marketing, o9 Design Lab, Alliances, Sales Activities, and Strategic Networks and shared P&L responsibility for the Global Revenue Number of the Company.

Founded in 2009, o9 is an AI-enabled platform providing solutions for operations and business planning. Its offerings include demand forecasting, commercial planning, supply chain planning, and Integrated Business Planning, among others.

o9 serves clients in many industry verticals, including retail, consumer goods, apparel, consumer electronics, industrial manufacturing, and oil & gas. It boasts large enterprises such as Google, Walmart, Estee Lauder Companies, Bridgestone, Caterpillar, Nike, General Electric, T-Mobile, and Starbucks, among its clients.

o9’s annual recurring revenue grew by more than 100% y-o-y last year, according to o9.

Discover more details here.
Some of the highlights of the episode:

[11:02] Solving Fortune 500 Supply Chain planning challenges
[17:39] Scenario planning and the COVID -19 crisis – the past data have become the worst predictor of the future
[25:23] Use cases – talking about the largest retailer in the US and Canada
[30:20] Why a digital twin of the supply chain is important
[40:17] Strengthening the Supply Chain community with AIM10x
[45:49] o9 unicorn expansion plans & hiring

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JJ Ang is the Chief Financial Officer of Sendo.vn. Launched in March 2012, Sendo is currently one of the largest C2C marketplaces in Vietnam with a GMV of over US$1 billion dollars annually.

Prior to this, JJ had over ten years of investment banking and fundraising experience and worked across the globe in countries such as New York, Hong Kong, Singapore, Peru, and now, Vietnam. He had also co-founded a merchant bank based in Singapore, which the company had raised close to a billion dollars of growth capital for different management teams over the course of four years.

Discover more details here.
Some of the highlights of the episode:

How the COVID-19 crisis-affected Vietnam’s ecosystem
Opportunities and challenges for e-commerce platforms
Fundraising & Investment advice
Technology investment during the crisis
Dealing with investment and valuation during a crisis
The situation of the job market today
Importance of leading by example and communication

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Pedram Assadi has been the COO of foodpanda APAC since January 2019. Pedram began his career within the food delivery industry more than six years ago, starting his own food delivery company in the Middle East. He then moved to Dubai as Head of Operations in Uber. In his current role, he oversees ongoing business operations in the region. Prior to his work in the food delivery industry, Pedram spent three years working for Amazon."

As part of global leader Delivery Hero, foodpanda APAC now features over 150,000 restaurants on its platforms region-wide and spearheads sustainability activities in the food delivery industry.

Discover more details here.
Some of the highlights of the episode:

Onboarding 15.000 new restaurant partners and 50.000 new rider partners
Entering the Quick-Commerce industry becoming a hyperlocal service company
Pandamart and the grocery space – 1000 Cloudstores in APAC
How did the COVID-19 crisis affect foodpanda’s operations
Giving time back to customers – foodpanda’s most important currency is ‘time’

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Charles Debonneuil is the Group CEO of Intrepid Group Asia. Intrepid Group Asia is a 3-year-old company that manages the eCommerce presence of international brands on major eCommerce platforms like Lazada/Shopee across South East Asia.

Prior to this, Charles is also the co-founder and Chief Marketing Officer at Lazada Group, which he had been with since its early inception days as co-founder of Lazada Vietnam, Charles eventually took on the Chief Marketing Officer role of Lazada Group - and is taking care of marketing activities across South East Asia until August 2018.

Discover more details here.
Some of the highlights of the episode:

Marketplace profitability and customer acquisition strategy
How are big brands coping and moving to e-commerce platforms
The shift on consumer behavior
How the COVID-19 crisis affected the e-commerce industry

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Johanna Småros (Ph.D.) is one of RELEX Solutions’ three co-founders. Before founding RELEX, Johanna conducted ground-breaking research on retail supply chains. She is the author of tens of peer-reviewed academic articles on supply chain management and optimization.

Johanna received the Young Scientist Entrepreneur Award in 2014 and the Veuve Clicquot Business Woman Award in 2017.

RELEX Solutions is a leading provider of cutting-edge retail optimization software that is built for the age of Living Retail, where change is the only constant. We help retailers such as Morrisons, PetSmart, Rossmann, and AutoZone adapt to every future, faster. Our cloud-native Living Retail Platform delivers pragmatic AI across all retail functions and at a retail scale. We offer a fast lane to value that builds from a foundation of radically improved demand forecasting and supply chain optimization. Our customers leverage this enhanced visibility of demand and supply into exponential benefits — optimizing their retail space, workforce, pricing, and promotion strategies — all within our unified platform.

Discover more details here.
Some of the highlights of the episode:

AI and Machine Learning limitations and advantages during a crisis.
Most important trends in supply chain retail impacted by the covid19 crisis.
How a drug store retailer in Germany with 2000 stores took 2 days to deal with the surge in their demand patterns.
Working from home and the importance of informal interactions.
Expect nothing and everything – be flexible and adapt.

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Ash Pujari leads solution management for SAP Digital Supply Chain in APJ and Greater China. A 28 year veteran in this space, Ash has seen it all. He has been a practitioner, consultant, entrepreneur, sales leader, and value engineer - all in the space of supply chain management. With SAP, Ash joined to lead the Digital Supply Chain and IoT line of business for the APJ region where he oversaw a triple-digit growth in the cloud business. His current mandate is to help set up an Industry4.0 Lab in Japan along with driving the “design to operate” solution portfolio in the region. Prior to SAP Ash was part of the Asia leadership teams for Manugistics/JDA, Cap Gemini & SSA Global (now called Infor).

SAP in a few numbers:

SAP has 100.000 employees and 437,000+ customers come in all sizes and work in every industry and geographic region you can imagine. They include 92% of the Forbes Global 2000 and 98% of the world’s top 100 most valued brands. The company’s revenue for 2019 was €27.553 billion euro

Discover more details here.
Some of the highlights of the episode:

Creating redundancies in the supply chain to mitigate risks
Collaboration with employees to manage the crisis
Building partnership through honesty
How SAP enables their team to work from home
Making the process of hiring more data-driven

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Stefan Reidy is the founder and the CEO of the Swiss Arviem AG, helping manufacturers, exporters and importers to reveal inefficiencies in their supply chains by enabling transparent global trade via supply chain visibility solutions and real-time cargo monitoring services. Stefan has over 20 years of experience with innovative technologies and business models in the supply chain which he gathered both by working for corporations and in the startup environment.

Arviem answers the need of organizations for more transparency and visibility in their supply chains. They reveal the flow of goods and finances in the supply chain by providing an independent, real-time, end-to-end cargo monitoring and supply chain visibility service. Arviem is offering a full, carefree service to customers that allows them to track all their global shipments, regardless of the transportation mode or the logistics service provider, on one single platform. Arviem offers services around working capital optimization, inventory financing, supply chain risk management and carbon footprint monitoring of logistics.

Discover more details here.
Some of the highlights of the episode:

How is Arviem helping their clients during this time of crisis
The importance of visibility and reliable data to the industry
Arviem’s working capital financing solutions
Managing carbon footprint with the help of technology
Trusting the “gut feeling” in hiring talent

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Happy to have with us today Antonio Boccalandro the President, Asia Pacific at Blue Yonder. Antonio oversees Blue Yonder’s operations in APAC and is responsible for the continued growth in the region through customer, partner and associate engagement.

Antonio has more than 20 years of global supply chain experience, including the sales, implementation, consulting and development of SCM solutions.

Prior to this role, Antonio served as President for the Latin America region where he had responsibilities for sales operations throughout the region, including offices in Mexico, Chile and Brazil.

Blue Yonder, Inc. (formerly JDA Software, Inc.) provides seamless, friction-free commerce, empowering every organization and person on the planet to fulfill their potential.

Applying over 35 years of domain expertise, contextual intelligence and data science, Blue Yonder is helping more than 3,300 of the world’s leading manufacturers, retailers and logistics companies create more autonomous, sustainable and profitable operations. Blue yonder has a team of 5,000 professionals and offices in 40+ locations worldwide.

Discover more details here.
Some of the highlights of the episode:

Ripple effects of the coronavirus pandemic in supply chains
Change of customer’s behaviour due to the COVID19 crisis – retail vs e-commerce
How a retailer with 50% market share has stable systems with good visibility
How can technology help the supply chain industry amidst the coronavirus crisis
How the Luminate Control Tower solution helps predict possible disruptions in the supply chains
Collaboration between Blue Yonder and Microsoft

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Dione Song is currently the Chief Commercial Officer at Love, Bonito, Dione is responsible for driving the growth and strategy of their global expansion, fundraising and overseeing the brand's performance, experience and innovation.

Discover more details here.
Some of the highlights of the episode:

Growing from a team of 50 to 250 in a span of three years.
Understanding customer’s behavior
The strength of omnichannel approach
How Love, Bonito chooses their suppliers
Using data to automate the entire fashion design process

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Lidia Yan the CEO and Co-Founder of NEXT Trucking. NEXT is venture-backed by investors including Sequoia Capital and Brookfield Ventures. In January 2019, we closed $97M in Series C funding, bringing them to $125M in total funding.

Discover more details here.
Some of the highlights of the episode:

NEXT - the APPLE of trucking
How NEXT achieved profitability in their first year
Rapid scaling from 100 to more than 200 employees
How it is to be a female in a male-dominated industry
The USD60 billion DRAYAGE market
Work for a cause, not for applause and seek respect not attention because it lasts longer.

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Vivek Sunder is the Chief Operating Officer of Swiggy. Sunder has over 20 years of experience in the FMCG industry and has been working at the intersection of business and technology across several leadership roles and geographies. In his previous stint at P&G, Sunder held the position of managing director for P&G’s East Africa operations.

Discover more detailshere.
Some of the highlights of the episode:

How Swiggy became the top food-delivery platform in India
How they deliver in 34 minutes in a traffic moving 7km/hour
Swiggy’s plan on using drone delivery and cloud kitchens
How they added 60000 new restaurants in the last 6 months
Hiring Leaders and what to look for
The difference between working in a start-up vs an MNC.

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GoGoVan is Asia's leading on-demand logistic, transportation service provider. Eugene is taking care of the company's direction and strategy, overall planning, execution and management, global expansion and development and mergers and acquisitions.

Discover more details here.Some of the highlights of the episode:

Eugene’s journey of 20 years and experience in the startup space.
How did the collaboration with Alibaba help GoGoVan implement its services in China?
GoGoVan and network utilization
Why GoGoVan is considered as the Uber for logistics?
Three Customer Segment of GoGoVan – how do they each operate
How does GoGoVan handle liabilities and unexpected events?
“The last thing you want, especially for a young company like us, is to hire and then fire.”
“We try very hard to create an environment in a company that allows people to grow, to be heard and that allows people to learn.”

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Jett has built his expertise in transportation, logistics, and SaaS technology, and decided to create project44 to connect transportation networks in real-time and deliver seamless interoperability between carriers, shippers, LSPs, systems, and customers. Over 8.5M assets are tracked in their system across 48+ countries. They have raised over $100M+ through multiple rounds.

Discover more details here.Some of the highlights of the episode:

The story of project44 – creating a less fragmented chain through the platform.
How they became the first technology company to be a FedEx, JB Hunt, and Old Dominion Trust API integrator.
Attracting and retaining talent- the biggest challenge for project44
Using 25 KPIs to track the company’s status.
How they help clients like Amazon improve visibility
Path to profitability and are we heading for a recession
“Doing what you’re saying you’re going to do and providing value to the team members you work with and your customers are what’s important.”

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Uber Freight seamlessly connects trucking companies with loads to haul. In their own words: “We’re driven by a simple belief. When shippers and carriers have the freedom to move together, the entire industry moves ahead”

Discover more details here.Some of the highlights of the episode:

How Uber Freight helps drivers make faster and better decisions through pricing transparency
The 4M’s of Hyper Scaling- Management, Metrics, Meetings and Messaging
Over 85% of carriers in the US have fewer than 10 trucks - why does that matter?
How Uber Freight managed to move 137 loads in the middle of a hurricane.
5% of freight being tendered to carriers is being rejected - how is Uber Freight helping solve that problem
Number one management skills needed for Hyper Scaling
“It is amazing what you can accomplish if you don't care who gets the credit.”

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Zilingo is the top beauty and lifestyle marketplace allowing smaller merchants from Southeast Asia without an online presence to list their items for sale direct to consumer. It has raised Series D funding of $226 million nearing almost 1 billion valuation.

Discover more details here.Some of the highlights of the episode:

Aadi's journey from banking to e-commerce.
How Zilingo started- aggregating fashion merchants in ASEAN.
Biggest challenges for small businesses in the industry- sourcing and financial services.
The growth of B2B vs B2C
How you can find 20 logistics partners to work with you on B2C, but on B2B probably there are 2 players.
“We want to remove these middlemen and ensure only the right people or the people who add value stays in the supply chain.”
How an IoT system could reduce the risk of pilferage - 5% to 10% of cargo can end up as lost items.
"I think people need to be mature faster, absorb better and lead better."

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Kontainers is a Software as a service company serving carriers and forwarders with own branded platforms allowing their clients to get instant rates, book cargo and manages all shipments online on any internet enabled device. They were awarded be Best Global Digital Oceanfreight Platform by Frost & Sullivan in 2019.

Around a quarter of the 20 largest #shipping lines use the Kontainers Enterprise system to power their own-branded platform.

Discover more details here.
Some of the Highlights of the episode:

How Graham went from $1 million to $16 million in revenue over 5 years with his first freight forwarding company.
Why did Graham invest in two of the largest fintech companies – Revolut and Monzo with 2 million and 5 million users respectively.
Kontainers will power more than 1 million transactions next year.
Their customized solution can help save 40% of the transaction costs
on the operation side.
How important is Air Freight for the platform and why it takes 4 weeks to implement the Kontainers system.
How they work with about 60% of the top 20 freight forwarders at sea level to understand digital acceleration.

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Richard White founded software company WiseTech Global in 1994 to help logistics companies manage goods and information across supply chains. WiseTech Global is an innovative global developer of cloud-based software solutions for the international and domestic logistics industries. Since the company went public in 2016, WiseTech’s shares have soared more than five-fold, due to strong growth in revenue and acquisitions worldwide.
Discover more details here.

Some of the highlights from the episode:

How Richard went from being a musician, refrigeration engineer and repairing guitars for ACDC and The Angels to founding one of the most successful Australian Companies
The fundamental problem in Logistics from the industry’s inception – Fragmentation.
32 acquisitions over the last three years and all of them came with their founders
Why Richard doesn’t think any freight forwarders in existence today are truly digitalized or digitized.
“It’s not about being on the Nasdaq or being the London stock exchange or being on the New York Stock Exchange. It’s about being a great company.”
“You shouldn’t manage people. You should manage yourself and lead people.“

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Karl Siebrecht is the co-founder and CEO of Flexe. He is a seasoned technology executive, with leadership experience in both startups and large, global corporations. Prior to co-founding FLEXE, Karl was CEO of AdReady, a Seattle-based advertising technology company. He is also a founding Board member of EnergySavvy, a SaaS-based solution for energy efficiency management. Previously, Karl was President of Atlas at aQuantive, before its $6B acquisition by Microsoft, and earlier in his career, he was a Manager at Bain & Company in Boston and a Diving Officer in the U.S. Navy.

Discover more details here. Some of the highlights from the episode:

From a diving officer to the CEO of a technology company
What are some of the large scale clients that you work with? Walmart, WholeGreens, Casper.
On-demand warehousing vs traditional warehousing ANALOGY to cloud computing vs data centers
Accountability for the goods in the warehouse – is it on Flexe or the operators?
Move FAST and DON’T BREAK things!
Surround yourself with great people!

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Laura Behrens Wu is the founder and CEO of Shippo. Laura, 26 years old, and Simon Kreuz, 28 years old, they started Shippo in 2013. Laura had her first experience with a startup while working as an intern at a startup company LendUp, which was a Y Combinator alumni startup (as the combinator that invested in Dropbox, Airbnb, and many other top startups). She grew up in Germany, China, Ecuador, and Cairo went to school in Switzerland and started Shippo in the U.S.

Discover more details here.

Some of the highlights from the episode:

Shopify, Facebook Marketplace - Partners
Offering shipping options to grow their business
Building tech experiences
Helping them FedEx to reach more clients - smaller
Competitor or not - Amazon.com or Alibaba - how do you compete with this guys?
Amazon is driving the shipping standard - so our clients come to us for help to compete
Customization and authenticity - tell a certain story - millennials
Talking about a hard time when being an entrepreneur - founders go through a huge amount of pressure.

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Zvi Schreiber is a serial Internet entrepreneur and the CEO of Freightos. He founded Tradeum Inc. one of the pioneers of B2B E-Commerce, which achieved revenues of over US$100m. Later on founded Unicorn Inc., sold to IBM, and G.ho.st, sold to Infinity Fund. He also was CEO of clean-tech electronics company Lightech which he sold in 2011 to General Electric (GE) Lighting. He has a Ph.D. in Computer Science and he’s also the author of Fizz: Nothing Is as It Seems, which tells the history of physics as a novel.

Discover more details here.

Some of the highlights from the episode:

International Air and Ocean is our focus
Why Zvi works in an open space, not an office
What do to as an entrepreneur when you know most startups fail?
50% of all importers still use excel sheets - how does Freightos tackle that?

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Fizz: Nothing Is as It Seems

Razat Gaurav is the CEO of Llamasoft. He has more than two decades of supply chain planning and execution experience, he has played a critical role in the digital transformations of some of the world’s biggest brands and his work has influenced the flow of billions of dollars’ worth of goods. With proven leadership in scaling and growing enterprise software businesses on a global basis, Razat most recently served as JDA Software’s Executive Vice President, General Manager and Chief Revenue Officer and previously held leadership roles at i2 Technologies and Ernst & Young (EY). A trusted expert on supply chain trends, he has been quoted in The New York Times, Forbes and The Hill, among other top media. Razat has a Bachelor of Science degree in engineering from the Illinois Institute of Technology.
Discover more details here. Some of the highlights of the episode:

How they helped Schneider Electric to save 8 mil USD in cost
How to optimize a fresh produce supply chain – like avocados and bananas
Outsmarting uncertainty – Challenges that most clients face before implementing LLamasoft software
Creating a platform for clients to develop their own Supply Chain APP

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Brad Hollister is the Chief Executive Officer of SwanLeap and under his leadership, SwanLeap delivered an unprecedented 75,660.8% growth in revenue in the past three years. A life-long entrepreneur passionate about improving the world, Brad is the visionary behind SwanLeap’s next-generation technology. With extensive experience in transportation, logistics, and supply chain, his leadership and institutional expertise solidify SwanLeap's position as the leading provider of end-to-end transportation technology. Brad is a guest lecturer for the Wisconsin School of Business at the University of Wisconsin-Madison, as well as a sought-after speaker on the advancement and disruption of the transportation industry. He is also a proud alumnus of the University of Wisconsin-La Crosse.

Discover more details here.

Some of the highlights from the podcast:

How did they achieve a 75,660% growth in the past 3 years?
Why do executives need to be involved from beginning to end in the process of improving visibility and cost optimization?
Talking about complacency and fear – Why some industry practitioners don’t like the idea of saving 20 to 40% on cost with a solution like SwanLeap?
How do you protect data confidentiality all the way through for your clients?

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Blake Larson Head and MD International for LALAMOVE. Founded in 2013 as EasyVan in Hong Kong, Lalamove is the leading same day delivery platform present in 129 cities in 9 countries across Asia. Through its mobile & desktop platform, Lalamove connects customers with professional van, motorcycle, lorry and truck drivers. Some of their corporate clients include IKEA, Line or Google. Lalamove raised a total of $161 mil in funding over 6 rounds.

Discover more details here. Some of the highlights of the episode:

How does Lalamove work and bring value to the customers
Last-mile logistics centers differ across the region
The fastest growing country in SE Asia for Lalamove
Did Lalamove fail in any city?
Innovation and greener environment by using fewer vehicles
Hiring city directors four launching new markets
The four values of the company – passion, grit, humility, and execution
New employees need to build their chairs – the story behind

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Sanne Manders is the COO of Flexport. Flexport is one of the fastest growing 3PL in the world. In just five years Flexport has distinguished itself as the leading software-powered freight forwarder, helping more than 15,000 companies deliver their goods to customers worldwide. Sanne joined Flexport in 2014, soon after the company’s start. As COO, he is responsible for operations, procurement, and carrier relations across all modes of transportation.

Discover more details here. Some of the highlights of the episode:

How did Flexport achieve a 15k client portfolio in 4 years?
How did Flexport raise a total of 300 mil USD in venture capital?
How do plan to reach the scale of traditional players in the industry?
How do you use NPS (net promoter score) as a KPI for growing the business?
How much does it help an entrepreneur to have a background in consulting?

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