Everyday Leadership Conversations: Recent Episodes

Jorgensen Learning Center

At the Jorgensen Learning Center, we believe that the quality of your leadership is revealed in your everyday conversations. The Everyday Leadership Conversations podcast teaches leaders how to optimize these conversations, and use them to achieve desired outcomes, higher-quality relationships, and better results.

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Happy 2025, and thanks to all the colleagues and leaders we worked with in 2024!

In this short episode, we wrap up 2024 with an update of what we've been working on, what we'll continue to focus on in 2025, and some of the highlights and "best moments" of the last 12 months -- with a special up-close look at the fantastic work we continue to do with Navy Medicine (NAVMED).

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In this episode, Dr. Ray, Colleen, and Dr. Kelly talk about the difference between Mentoring and Coaching, and the need for both throughout the executive leadership relationships we foster.

Listen for strategies on how to use your role as Mentor and/or Coach to break down boundaries, establish trust, and encourage learning in both directions of your relationship.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In your leadership role, using inclusive language builds stronger teams. Inclusive language makes people feel more connected and more involved. Small changes in the way we use our language as leaders can have a big impact on the performance of those around us.

Join the JLC team for this short podcast on what kinds of inclusive language make the biggest difference, and listen in on a roleplay illustrating how inclusive language can strengthen your conversations.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Happy Holidays, friends!

In our previous podcast episode, we discussed the importance of Context, Purpose, and Outcome (CPO) for establishing focus and intent for the meetings and conversations we have…

In this installment, Dr. Ray and coaches Colleen Sullivan and retired Navy Captain Lena Hartzel continue their discussion, sharing tactics on how to apply CPO to each agenda item in that meeting… The JLC team discusses specific examples of meeting agenda items, illustrating how to use CPO strategies to elicit focus, input, and collaboration from each team member throughout any meeting or conversation.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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“What are you talking about?” While we may not ask that literal question at the beginning of every conversation, it’s certainly a question that should be answered before that conversation takes place.

In this episode of the Everyday Leadership Conversations podcast, Colleen and Dr. Ray visit with retired Navy Captain Lena Hartzel for a discussion about how best to prepare and “set the stage” for a particular conversation – even one we may not be looking forward to having. Listen for the Context, Purpose, Outcome (CPO) strategies we’ve discussed in earlier podcast episodes.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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A common question our clients ask is, “Why do we seem so busy in our work, yet not actually accomplish anything?” It may be a feeling you’re familiar with as well.

In this episode of the Everyday Leadership Conversations podcast, the JLC coaches discuss how clarifying purpose, and defining roles and responsibilities across your team can lead to better alignment, improved collaboration, and more efficient meetings.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Have you ever thought about your meeting as something that should be “designed?” Design implies purpose and intent, and meetings should have both.

In this episode, Dr. Ray and JLC coaches Colleen Sullivan and Kathy Roide continue their discussion around the “Context, Purpose, Outcome” process in meetings. They’ll show you how to use the method in reverse, so you can better design your meetings and establish focus around your meetings’ agenda items.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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“Why do you start your meetings like that?” It’s a question we get asked frequently by our clients, and it’s the subject of our latest podcast episode.

Join Dr. Ray and JLC coaches Colleen Sullivan and Kathy Roide for a discussion about using the “Context, Purpose, Outcome” protocol to open your meetings and define the intent and focus for that meeting. The team will also talk about why that process works, and why it’s important.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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“Plan Do Study Act” is a great framework to use for creating… well, anything! It’s a tool we at JLC believe in and use frequently. In this episode of the JLC podcast, Dr. Ray and Colleen Sullivan will show you how to use the “PDSA” method to construct, organize, and enhance the effectiveness of your meetings.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Most people focus on enhancing their work capabilities to become successful, however have you ever considered working on yourself? Join Team JLC as they discuss how they have worked harder on themselves to attract success. By the end of the discussion, you’ll take away a few key ideas you can use to not only make sure you find success – but also that success finds YOU.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Want to make a difference in the outcome of your meetings? Start with how you show up to them. Are you prepared? Ready to listen? Engaged?

How you show up in a meeting can impact the quality of the conversations and the results achieved.  Join Team JLC in this short podcast episode as we share how you can use essential questions to ensure you are showing up as your best self and influencing others to do the same.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Drama is constantly in our lives, and yet how can we ensure we are not contributing to it? Join JLC teammates Colleen, Terry, and Dr. Ray as they provide several real life stories and examples of how drama can easily sway public opinion and have devastating unintended consequences. By the end of the episode, you’ll learn some ways to help keep drama in your life managed and in perspective.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In Part 2 of our discussion on Trust and Trustworthiness, the JLC team helps you to identify the trustworthy people in your life. You’ll hear stories filled with examples (and NON-examples) of trustworthy people… Among the stories you’ll hear: an amazing sea story about how our JLC Associate Joe Marshall, in his prior life in the Navy, demonstrated trust and trustworthiness with those within his care.  This story is not to be missed – and sparks a great discussion afterwards!

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Much of our professional relationships are based in trust of our colleagues and teammates. How do you develop trust within a team?  How do you demonstrate trustworthiness to your team?  Listen in on Part 1 of this two-part conversation with Dr. Ray, Vince, Colleen, and Joe as they discuss Trust and Trustworthiness in the workplace. You’ll learn key leadership language and behaviors that enable you to quickly develop trust and produce trustworthiness.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Why bother? Why does all the stuff we talk about in our podcasts and our client work matter to so many? Join Dr. Ray and JLC coaches Colleen Sullivan and Joe Marshall in a conversation about the impact and meaning surrounding the work we do. Key takeaways: You’ll learn how quality relationships create high-performing teams, and how more effective, more efficient meetings can impact your organization’s bottom line.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to Part 4 in our podcast series on Data Literacy and Fluency.

Leaders share data frequently with those they lead, with the intention of producing a change in current processes or behaviors to enhance results. In this episode, Vince, Colleen, and Dr. Ray will help you learn ways to engage in data conversations that use story as a way to convey key messages that focus on the desired state and outcomes you want to achieve.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to Part 3 our podcast series on Data Literacy and Fluency.

So many times we look at a data set and immediately react…. During this conversation, Vince, Colleen, and Dr. Ray help you learn ways to shift from reaction to responding… You’ll learn about how a tool called the Ladder of Inference can support curiosity and confirmation of assumptions and conclusions, and how it all ties into our approach toward leadership.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to Part 2 our podcast series on Data Literacy and Fluency.

As we move forward in the Information Age, data comes at us almost constantly. With SO much data in our professional and personal world, how do we make sense of it, and how do we use it more effectively? In this installment, Vince, Colleen and Dr. Ray talk about how to recognize actionable, meaningful  data, so that we can first be data “literate,” before moving on to being data “fluent.”

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to our podcast series on Data Literacy and Fluency.

As we move forward in the Information Age, data comes at us almost constantly. With SO much data in our professional and personal world, how do we make sense of it, and how do we use it more effectively? In Part 1, Vince, Colleen and Dr. Ray help you learn ways to match data to the outcomes you are trying to achieve, personally or with a team.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Have you ever sat through a presentation and thought, “When will this END?” We all have. In Part 2 of our podcast series on Persuasive Presentations, the JLC team shares some stories and examples of good presentation tactics, and MANY examples of not-so-good presentations. This series of podcasts supports our May 2022 webinar on purposeful, persuasive presentations.

View the original webinar here: https://youtu.be/IH8pJ_rilL0

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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At JLC, we believe there’s an art and practice to leadership. That the best leaders are those of us who are always in a state of learning. Listen in as Dr. Ray, Colleen, Vince and Terry talk about the traits and tactics of a “Learning Leader.” We’re sure you’ll find useful tips you can take away in your leadership journey… and we’re liable to learn a thing or two before the end of the episode, too! Key themes: Vulnerability, teamwork

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to the final piece of our six-part look at Adaptive Leadership, and its connection to Conversational Leadership… The sixth tenet is Protecting the Voices of Leadership from Below. Listen as the JLC team discusses team alignment, and the importance of keeping the vision, voice, and authority of leadership intact. Key themes: teamwork, undermining authority, staying in the present moment.

View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

Subscribe to our podcast:

https://jlclearning.libsyn.com/

https://podcasts.apple.com/us/podcast/everyday-leadership-conversations/id1547081372?ls=1

https://open.spotify.com/show/5CSbmrM7wS6CHUiPjXYGqW

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Welcome to Part 5 in our podcast series on Adaptive Leadership, where the JLC team furthers their discussion about recognizing the difference between Technical  Challenges, which can be solved via authority, and Adaptive Challenges, which require team participation from those doing the work. Key themes: disequilibrium, empowerment, experimentation

View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to Part 4 in our podcast series on Adaptive Leadership. Once you the Leader have identified the challenge before you, assessed your situation from “the balcony,” and managed any distress among your teammates, the next step is to maintain disciplined attention to our situation and challenge to ensure our solution is executed the way we intend. Listen in as Dr. Ray and the JLC team unpack these concepts in their next conversation.

View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to part 3 in our podcast series on Adaptive Challenges in leadership. After taking a look at our situation from “the balcony,” and next identifying those adaptive challenges, comes our next step. In this week’s episode, Dr. Ray and the JLC team talk about how to regulate any distress that comes during the process of adapting to these new changes and challenges. Key themes: creating a safe space, adhering to values, self-leadership

View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to Part 2 in our podcast series on Adaptive Leadership. In part 1, we learned how to get the “balcony” view of our situation. Now it’s time to actually identify those Adaptive challenges. Listen as Vince, Colleen, and Dr. Ray give you tactics on how to practice using that balcony view to pin down those specific Adaptive problems.  

View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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The next series of podcasts deals with Adaptive versus Technical challenges in leadership, following up on a webinar we produced in March of 2022... In this episode, we’ll look at the differences between those Adaptive and Technical challenges we face as leaders, as well as the 6 behaviors we can take as leaders to help us identify and tackle those Adaptive challenges.

View the original webinar here: https://www.youtube.com/watch?v=6eOKc5vEszQ

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Today, the JLC coaches continue their discussion surrounding a recent article that discusses how you can successfully transform your Leadership team. Join Dr. Ray, Colleen, and Joe as the three talk about the importance of leaders taking ownership of their behaviors, and those of the team. Key topics: Conduct in meetings and creating safe space for collaborative input…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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As a leader, how do you develop trust among your colleagues? Ray and the JLC coaches talk in this episode about establishing and defining the Learning Conversation Guidelines…  These 5 guidelines are part of the fundamental action leaders must take with their team and colleagues to grow and manage change effectively… Key themes: Listening, Respect, Intent, Understanding The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Today, the JLC coaches continue their discussion surrounding a recent article that discusses how you can successfully transform your Leadership team. In Part 3, we discuss how you can take ownership of your team’s behavior, and how to keep your team Focused on the end goal of team growth and success.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Sit in with the Jorgensen Learning Center insiders as Ray, Colleen, Julie and Vince discuss problem-solving in the workplace… What’s the difference between a technical problem and an adaptive challenge? In this episode, you’ll learn how to identify that difference, you’ll hear stories from the team about how they’ve handled these issues in the past, and you’ll learn how to develop your own practical knowledge to help solve those problems in the future. The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Check out what JLC coaches Ray, Colleen and Joe have to say about reinventing your leadership team. Joe and Ray do a deep dive on the urgent need to improve collective leadership. Beyond Roles and Responsibilities, a crucial component of reinventing your leadership team involves putting the right people in place. Listen in to find out how! The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In an increasingly virtual business world, what can we do to improve the quality of our online or virtual presence when communicating with our colleagues and teammates? In this episode, go Inside JLC, and join coaches Colleen, Julie, Terry, and Dr. Ray as they call out common virtual communication challenges, while offering practical, actionable tips to make your virtual meetings more engaging, and make your virtual presence more dynamic.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Want more engagement and more follow-through from colleagues during meetings? Have your team do a “check-in” and “check-out” of each meeting to get everyone engaged, and get the conversation flowing! Dr. Ray and the team do this as part of every meeting – including THIS podcast episode. Listen in, and try doing a check-in or check out when leading your next meeting.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to Episode 7 of our Inside JLC podcast series, where we look at the subjects our coaches most often in our work with clients. In this episode, Dr. Ray, Colleen, and Joe talk about how we acquire knowledge in our leadership journey… But more importantly, you’ll learn how to use that knowledge in a practical, helpful way so you can turn that knowledge into actions that lead to measurable change.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Take a deeper look inside the Jorgensen Learning Center as the JLC coaches discuss the importance of taking care of yourself physically, emotionally, intellectually, and spiritually (PEIS). How does focus on these areas help you improve the quality of your leadership? Listen in as Ray, Colleen, Terry, and Julie share tips and insights they use to stay PEIS healthy, and why that’s important to a leader.  

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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“If you focus on the people, the results will come.” A quote from this week’s guest, Louise Perrin, who spent her career in leadership in the insurance industry. Join us as we talk with Louise about how to focus on the important aspects of your leadership role, and what it means to be a mindful leader. Key themes: Being people-focused in leadership, self-awareness, and trust

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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What does it mean to be a “firm” leader? Go Inside JLC with executive coaches Colleen Sullivan and Joe Marshall as they and Dr. Ray share insights and strategies about how leaders can help their teammates stay focused and aligned. Key topics include clarity of communication, and closing the loop on team commitments. The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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If you’re in a position of leadership – manager, C-suite denizen, team leader, etc. -- you’re also in a position of coaching. Join the JLC team for a conversation about specific actions you can take in your leadership role to become a more impactful and supportive coach to your teammates. Key themes include setting clear expectations, creating safe space, and self-reflection…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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No one likes to be micromanaged. However, a person new to a leadership position sometimes may rely on micromanagement as their people-leading skills develop… In this episode, Colleen and Dr. Ray talk with Jim Solberg about how you can get beyond micromanagement to actions of true leadership.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In our latest Leader to Leader podcast episode, a conversation with guest Jim Solberg, who talks with us about micromanagement, and how the “Lean Six Sigma” process of identifying and solving problems can help you grow in your leadership role

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Colleen Sullivan leads the conversation in this episode, where she, Dr. Ray, and Joe Marshall discuss Resolutions – setting goals, setting intentions – and sticking to them. You’ll get tips on staying focused and consistent as you strive to attain those goals.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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What is Change really all about? In this episode, Dr. Ray and the JLC team discuss how the best leaders embrace change in their organizations. You’ll learn how to help your teammates understand the changes you initiate, and how to use Story and Vision to enact forward-thinking change in your organization that is positive and strengthening.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to the first episode in a NEW podcast series called “Inside JLC,” where you’ll have a chance to learn from some of the communications challenges our clients face regularly. This particular episode will focus on the powerful connection between the language we use and its impact on workplace culture.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In this episode of JLC’s “Leader to Leader” podcast series, Dr. Ray and Colleen continue their conversation with retired insurance executive Louise Perrin. Listen as Louise shares stories of leadership challenges she’s faced, how she responded, and how you can apply those tactics to your own challenges.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In the next episode of our Leader to Leader podcast series, Dr. Ray and Colleen continue their conversation with Jim Solberg. 30-plus years in the automotive industry have given him ample leadership experience across his career. Themes in today’s discussion include Listening to Understand, Aligning a Team, and getting beyond micromanagement to true leadership.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Meet Jim Solberg. Jim’s 30-plus years in the automotive industry have given him ample leadership experience across his career. Jim joins Dr. Ray and Colleen in this episode of the Leader to Leader podcast series to talk about what he’s learned in his leadership journey. Themes include leading through cultural differences,  and striving to be in a safe space of learning.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In this episode of the JLC podcast, Dr. Ray and Colleen join their friend and colleague Joe Marshall for a conversation about the leadership insights he’s gained throughout his naval career. Key themes include the importance of constant learning, awareness,  and reflection as part of results-driven leadership

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to the next in our Leader to Leader podcast series of conversations between and among leaders.

Today, Don Tucker joins Dr. Ray for a conversation to share his leadership experience throughout his career in politics. In this interview, topics include ambiguity In leadership, and the importance of creating safe space for open discussion.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to the next in our Leader to Leader podcast series of conversations between and among leaders.

Von Washinton is the Executive Director of the Kalamazoo Promise, and has years of experience as a principal, coach, and leader in Michigan schools and communities. Listen as Von talks with Dr. Ray and Colleen Sullivan about the important difference and the connection between Standards and Values in their approaches to leadership.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Continuing our Leader to Leader podcast Series, Vince Starks and Dr. Ray continue their conversation with Chip Boyle about the characteristics great leaders all share. Accountability, empathy, trust, integrity… What ties it all together? Listen in to find out!

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In this episode of JLC’s “Leader to Leader” podcast series, Dr. Ray Jorgensen talks with Louise Perrin, a retired SVP for State Farm Insurance, about her various leadership roles, and what she’s learned about leadership over the course of her 30+-year career. Concepts include Listening to Understand, Vulnerability, and Authenticity

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In the next episode of our Leader to Leader podcast series, Ray Jorgensen and Vince Starks continue the conversation with retired attorney Chip Boyle, sharing leadership stories from the field, and discussing concepts like mentorship and team alignment…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to the first in our Leader to Leader podcast series, in which we share leadership conversations with other leaders. Retired attorney Chip Boyle joins Dr. Ray as our first guest, and he discusses the importance of integrity, honesty, and empathy in a leader, as well as other strategies and practical advice for leadership.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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What happens to an organization when feedback is NOT readily given and/or received? In this episode of the Everyday Leadership Conversations, we’ll look at how the absence of feedback can affect not only the individuals on the team, but the organizational system as a whole, and what you as a leader can do to keep feedback flowing in both directions.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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One of the best ways to become a better leader is to learn tactics that other successful leaders have used. Join us in welcoming Stephen Zubiago to the podcast. Stephen is CEO and Managing Partner of Nixon Peabody LLP, a leading law firm.  In this episode, Stephen talks with the JLC team about leadership modeling, and concepts like listening in deeper ways to establish trust among teammates.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In this episode, Dr. Ray Jorgensen and the JLC team continue their discussion on feedback, and methods we can use to improve ourselves as leaders, so that we can enhance the quality of the relationship with the person(s) giving and receiving feedback.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Does the idea of giving or receiving feedback in the workplace make you shudder? In this episode, Ray and the JLC team talk about how you can build relationships among your colleagues that create a “safe space” of conversation… That allows feedback to be given and received more openly, and more meaningfully.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Join us for our latest podcast series: Returning to Work During the Pandemic.

After over a year of “work-from-home” business dynamics, what does a return to the office look like in the wake of a global pandemic. How has a leader’s role changed in that time? As a leader, how do you help your teammates reconnect with each other? Ray and the team talk about tactics you can use to help your colleagues continue to develop high-quality office relationships.  

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Awareness and Presence are what make up what we call Leadership “WithItNess…” In this final episode of our series on the subject, Ray and the team talk about positive characteristics we can look for in other effective leaders, and how we can emulate them in our own leadership situations.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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To be a truly effective leader, you must have a certain amount of leadership awareness – how your actions impact those you’re working with in the moment…  In this episode, Ray and the JLC team illustrate some examples of high leadership awareness, and show you how you can do your part to not only stay self-aware, but also to do a “temperature check” with your teammates and colleagues.…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In the second episode of our series on Leadership Withitness, we look at examples of leadership NON-presence… Examples in which leaders did NOT bring their “best self” to the situation. By the end of the episode, you’ll be able to apply these examples, and assess your own leadership development…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to the first episode in our new podcast series on Leadership Withitness… In this episode, we look at what it means to have Presence as a leader. Ray, Colleen and Sharon will talk about leaders they’ve known who’ve had that quality, and by the end of the episode, you’ll learn 3 takeaways that will help you have more presence in your leadership role.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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It’s our last episode in this podcast series on the Essence of Change! And this week, we explore better ways to have the difficult conversations in our lives… Watch how Ray and the team roleplay different ways to approach difficult conversations… By the end, you’ll be able to practice these methods, yourself, to hopefully lead to better outcomes for your own difficult conversations

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In the penultimate episode of our series on The Essence of Change, Dr. Ray and the team talk about the concept of servant leadership, and what mindset a leader must go through when moving between the roles of servant and leader, especially in times of change of transition… Stay tuned for Colleen’s three recommendations to help you get there!

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In this short podcast, Ray and the team discuss self talk, and how “what you focus on, grows.” You’ll learn how to turn your self talk into something positive, so that when change and transition come into play in your life, you’ll be prepared.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Self-talk creates in you certain beliefs and mindsets… and that self-talk determines how we respond to events, changes, or transitions in our life … In this episode, we’ll learn to identify other ways to talk to ourselves, so that we can improve our mindset, and in turn respond differently to these life-altering events…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to Episode 6 in our podcast series on The Essence of Change. As change and transition occurs in our lives, how does what we say to OURSELVES impact how well we respond to those changes? By the end of the episode, you’ll be able to notice and acknowledge the language you use in your own self-talk that leads to a particular belief or behavior

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In our latest episode of our latest series on change and transition, Ray and Colleen speak with their guests about the transitional periods in their lives. As we listen and watch, notice how we can apply what Bob and Rebecca learned about change to the changes we encounter in our own lives…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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As we continue our podcast series on the Essence of Change, Ray and Colleen welcome special guests Vice Admiral Forrest Faison and Rear Admiral Terry Moulton of the U.S. Navy. In this episode, these experienced leaders give their insight on the changes and transitions in their own lives and careers

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Adults process change differently than young people, through the benefit of things like wisdom and experience. In this episode In our ongoing podcast series on The Essence of Change, Dr. Ray talks with two teenage friends in order to get their perspective on dealing with change, especially the changes that came with the 2020 pandemic.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Change is occurring around us constantly, and 2020 showed us just how much change can impact our lives. In this episode, the JLC team talks about how they responded to the significant changes In their lives. Their conversation will hopefully open you up to your own strengths and attributes that will help you respond to change more effectively.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to Episode 1 in our latest podcast series on The Essence of Change. Change can come from any part of our life… Family, work, personal, geographical, etc. In this episode, Ray, Joe, Vince, and Terry discuss some of the transitions they’ve experienced, and what the takeaways were from those experiences that help them better respond to, and manage change and transition moving forward…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to the final episode of our podcast/video series on Resilience… In this episode, Ray and Colleen will offer you some tips and strategies on how to use ALL of these tools in your “day-to-day” to help you grow as a leader, and be more resilient in all areas of your life…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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What do we mean by “Stoic Resilience?” It’s the ability to respond to high-stress events or environments in a way that’s measured, reflective, and not overly emotional… 

In this episode, Ray, Julie, Vince and Colleen draw on their own life experiences to illustrate this idea of Stoic Resilience. By the end of this podcast, you’ll learn three steps you can take to be more resilient when faced with such a significant life event…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In the next episode in our series on resiliency, Ray shares a short piece from author David White, and asks the other members of the JLC team to weigh in with their thoughts on the piece.

The exercise leads to a discussion about… you guessed it: Resiliency! And the importance for each of us to take a moment to focus on our relationship with ourselves, and strengthen our resilience in order to mature and grow as individuals, and as a team.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Organizations are always transitioning in some way, and even more so in the age of the pandemic. So how can leaders be more mindful of the people in their charge during these times of transition?

In this episode, Ray and the JLC team share their own stories of personal resiliency, and discuss how you as a leader can improve and foster your own resiliency, and how that enables your teammates to move forward during these times of transition.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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What’s your day-to-day like? Are you consistently moving forward, growing, and evolving in your roles and relationships? Or are you just ”getting it done,” and “checking the boxes” as you go through your day?

In this episode, Ray, Julie, Colleen, and Vince talk about the importance of moving beyond simply “working on work,” and taking actions that give us the perspective to see and experience things we may not have seen.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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How does the story of a runaway farm horse correlate to resilience, and our ability to bounce back from adverse events? Find out in this latest installment of the JLC podcast, as Ray, Colleen, and Bob talk about the importance of taking a moment to pause… assess… reflect… and view these adverse events in as positive a perspective as possible before reacting and responding…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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How do YOU respond to a setback? In this episode of our podcast series on resilience, Dr. Ray and the JLC team talk about the importance of the relationships in your life, and how those relationships can help you bounce back from those setbacks.

By the end of the episode, you’ll learn how to use the conversations from these trusted relationships to help you become even more resilient, so you can better recover from the next of life’s little setbacks.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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In this third installment in our series on resiliency, Ray, Colleen, Vince, and Julie will follow up last episode's discussion on Responding to Positive Events with a conversation about the other side of that equation: the different ways we can handle negative events that crop up in the course of our lives, and how to create self-talk around those events that will help up bounce back stronger.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Welcome to the second episode in our series on resiliency… In this episode, Dr. Ray and the team will discuss how you can strengthen your “resiliency muscle” by focusing on the positive events in our life – and recognizing the things that go well.

By the end of the session, you’ll have a stronger ability to spot those positive moments, and respond to them in ways that make us stronger and more resilient.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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What does it mean to be resilient? In this next series of the JLC podcast, Dr. Ray Jorgensen and the team will explore the facets of resilience…

In this episode, the team shares personal stories of resilience, and discusses how things like self talk, and our reaction to the positive and negative events in our life affect that resilience…

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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One of the best ways a team can move forward in its directives is to treat one another with Respect. Responding respectfully to your colleagues builds trust, strengthens relationships, and creates a "safe space" in your organization that will help the team move forward.

In this episode of the JLC podcast, Colleen, Vince, Nichole, and Dr. Ray will talk about the shared understanding that comes through intentional conversations that are guided by respectful interaction.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Join the JLC Team as they talk about the importance of making sure your leadership conversations are disciplined and intentional... The result of continued practice of these kinds of conversations is that your team becomes more engaged, more intimate, and more connected.

You'll learn how to structure conversations among your teammates so that you're always thinking about the reasons behind the conversations you have, and the outcomes you desire.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Self-talk -- both positive and negative -- can influence your performance by influencing your beliefs. In this story, Ray and the JLC team talk about a guy named Cliff Young, a marathon runner who had no idea of the previously-held beliefs about distance running, so he went ahead and won! Great story, and great discussion that follows.

Stories and storytelling are an integral part of the learning process... Often a story can shed light or land on us in a way that makes a much bigger impact than through other communication like lectures or debate.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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This episode of the JLC podcast is about "leading to a success condition." What does that mean? In part, it means planning for a pre-determined "end state," which you then build your leadership and conversations around as you work toward that outcome. 

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Listen as Ray Jorgensen and the JLC team share a story that Herbie Hancock tells about playing with one of the jazz greats, Miles Davis, and how dangerous it can be to let a person believe his/her thinking is wrong...

Stories and storytelling are an integral part of the learning process... Often a story can shed light or land on us in a way that makes a much bigger impact than through other communication like lectures or debate

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Ever heard of the Abilene Paradox? It's the situation that arises among a group in which members of the group may agree with a plan of action, even though they may have reservations, but may feel pressured by the group to "go along," despite objections or uncertainty.

In the latest episode of the JLC podcast, we'll explore the feelings that come from saying "Yes," when we really want to say "no," and how those feelings affect our relationships and the planning in our work.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Join the team from the Jorgensen Learning Center as they share discussion around a story about Franz Kafka, a distraught little girl, and her missing doll. (Turns out the doll isn't lost, it's out traveling the world!) Guaranteed, you'll enjoy the perspective this story puts on your approach to your business relationships!

Stories and storytelling are an integral part of the learning process... Often a story can shed light or land on us in a way that makes a much bigger impact than through other communication like lectures or debate

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We at the Jorgensen Learning Center are huge fans of the book The Four Agreements by Don Miguel Ruiz… It teaches us how to reconcile one of the most important relationships we have: the relationship with oneself.

In this installment of the JLC Podcast, Ray, Colleen and Julie talk about different ways to apply The Four Agreements in our effort to have meaningful conversations, not just with our colleagues, but also with ourselves.

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An organization’s most valuable asset is its people, and the most successful organizations are the ones who take the time to develop those people, and regularly encourage them to perform at a higher level.

In this episode, Ray Jorgensen and the JLC team talk about how creating your own “Personal Learning Container” can help you and your team realize tangible results and desired outcomes.

The Jorgensen Learning Center offers a variety of programs for individuals and organizations to enhance their communication and leadership skills… To find out more, visit our Events page at https://www.gojlc.com/inlearning-events

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Have you considered the difference between a "casual" conversation a more formal "leadership" conversation? As we say so often, professional conversations among knowledge workers are a key to success...

In this episode, the JLC team discusses the importance of designing a conversation to elicit the outcome you desire… Listen in as the group explores the differences between a "casual" conversation and a more mindful "learning" conversation -- one that's held in Safe Space, which then leads to professional Commitments from each of the meeting participants…

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Checking Out of a meeting is similar to checking in; its purpose is to continue enhancement of accountability and engagement among team members. 

In this episode, your hosts Coleen and Julie illustrate how the “Check Out” can shift your conversations from thinking the team will perform the expected action, to ensuring every member has a clear understanding of next steps. 

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People walk into a meeting with many different things going on in their mind; we call this cognitive noise. Studies show the first ten minutes of any meeting are “lost” while people gather their focus and become mentally present. The way to regain this time is to do a simple check-in. A check-in allows the participants to clear their minds of other issues, settle in, and focus so that they are ready to learn. This simple activity gets participants engaged, present, and committed to what you are trying to achieve.

In this episode, Julie and Nichole will discuss the different ways to "check in" to a meeting, and how those check-ins enhance accountability and engagement throughout your organization.

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Conversational safe space is key to open dialogue and trust. People expose their thinking and open themselves up to possible judgment.

In this episode of the Everyday Leadership Conversations podcast, hosts Colleen and Vince show you how to create and foster psychological safety in your organization... 

You'll learn how to "STEAR" your meetings to create safe spaces for your colleagues, leading to more risk-taking, stronger teams, and market breakthroughs.

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Are you trustworthy? Do you trust your colleagues?

The practice of trust is both deeply personal and inherently collective. In this episode, hosts Vince Starks and Julie B. Wise will discuss how environments of fear, trust and trustworthiness can negatively (or positively!) impact relationships and results in the workplace.

During this podcast, you'll learn how to establish intentionality to enhance a trustworthy environment. And you'll learn how being specifically aware of your everyday conversations aligns with trust and trustworthiness.

For more information on the Jorgensen Learning Center and its upcoming programs and webinars, visit our Events page at GoJLC.com.

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In this episode, hosts Vince Starks and Colleen Sullivan discuss how human interaction can lead us to a conclusion and a successful outcome or on occasion, slow us down...

Talk can be cheap and sometimes distracting. Talk and meetings happen all the time in either our brick and mortar or virtual world. The most impactful leaders work to achieve results through relationships. Once high-quality professional relationships are in place, everyone wins. Winning means helping the team win by accomplishing desired results in a way that reflects the values of the individual or team. 

By the end of Vince and Colleen's discussion, you'll learn how to understand and identify the different interactions that you engage in on a daily basis and focus on the ones that sustain and enhance quality relationships.

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Welcome to the Everyday Leadership Conversations podcast. This five-part series of podcasts explores the Relationships and Results driven by the conversations we have.

Your leadership is revealed through your everyday conversations. Most relationships arise from conversations. The greater the quality of your conversations, the greater the quality of your relationship. Relationships produce desired results.