InTouch Quality: Recent Episodes
InTouch Manufacturing Services
We talk about issues related to quality control, factory audits, social compliance, sourcing and manufacturing in China.
Client Managers John Niggl and George Huang discuss why it is essential to include instructions for on-site product testing in a QC checklist.
InTouch Client Managers John Niggl and Vicky Yu discuss some of the ways that quality control checklists help importers improve product quality.
InTouch Client Manager John Niggl and Client Services Manager Oliver Knack discuss some of the most common mistakes importers make when creating quality control checklists.
InTouch Client Managers John Niggl and George Huang discuss the potential problems for importers when solely relyilng on the factory's own quality control staff for product inspection.
InTouch Client Managers John Niggl and Crystal Ge talk about importer-supplier negotiations and tips on getting a manufacturing deal that you're happy with.
InTouch Client Managers John Niggl and George Huang discuss how importers can help ensure their third-party inspection is efficient and effective by providing the right information.
InTouch Client Managers John Niggl and Chao Wang talk about sourcing in China and common mistakes that importers make when dealing with suppliers.
InTouch Client Managers John Niggl and Oliver Knack discuss the search for good suppliers and how to know if your supplier will benefit your business in the long run.
InTouch Client Managers John Niggl and Stacy Bruce discuss the challenges of quality control for complicated products and what you can do to mitigate them.
InTouch Client Managers John Niggl and Vicky Yu discuss China's manufacturing industry and opportunities for growth.
InTouch Client Managers John Niggl and Chao Wang discuss the different ways suppliers deal with rejected products.
InTouch Client Managers John Niggl and Crystal Ge discuss the counterfeit market in China and the consequences of buying fake goods for you and your business.
InTouch Client Managers John Niggl and Oliver Knack discuss why an importer would choose to destroy an order of goods and what to do to make sure the goods are destroyed properly.
InTouch Client Managers John Niggl and Stacy Bruce discuss the value of quality control checklists and how you can use them.
InTouch Client Managers John Niggl and Vicky Yu discuss some of the ways the environment can affect manufacturing.
InTouch Client Managers John Niggl and Vicky Yu discuss some of the great benefits that third-party inspection can offer importers.
InTouch Client Managers John Niggl and Crystal Ge discuss some of the reasons that a supplier might turn down an opportunity to do business with you.
InTouch Client Manager John Niggl is joined by Manager of Client Services Oliver Knack to discuss some effective and practical ways to negotiate with Chinese factories.
InTouch Client Managers John Niggl and George Huang discuss several reasons for high product inspection costs and what you can do to manage them.
InTouch Client Managers John Niggl and Stacy Bruce discuss some of the complications that sub-suppliers in your supply chain might cause as well as some remedies to those problems.
InTouch Client Managers John Niggl and Vicky Yu discuss some of the great benefits that third-party inspection can offer for importers.
Client Managers John Niggl and Chao Wang discuss several integrity issues auditors face in their line of work.
Client Manager John Niggl is joined by the Manager of Client Services, Oliver Knack, to discuss several things that a QC company can't control.
Client Managers John Niggl and Sunny Wong discuss some effective ways to improve your relationships with your suppliers.
Client Managers John Niggl and George Huang discuss social insurance violations in Chinese factories and the implications they have for importers.
Client Managers John Niggl and Stacy Bruce discuss three important questions you should consider before having products reworked.
Client Manager John Niggl is joined by Client Manager Chao Wang to discuss several tips to improve product quality even if you decide not to hire someone to inspect your goods.
Client Managers John Niggl and Vicky Yu discuss some common disruptions to manufacturing in China and how you can handle them.
Client Managers John Niggl and George Huang discuss how to avoid production delays by keeping your supplier on track to meeting your deadlines.
Client Manager John Niggl discusses how recently enacted American legislation bans imports made with forced labor and how it might affect your supply chain.
Client Managers John Niggl & Oliver Knack discuss why and how factories resist third party inspection.
Client Manager John Niggl is joined by Client Manager Stacy Bruce to discuss what you should do if you find out some of your products are defective.
Client Manager John Niggl is joined by Client Manager Vicky Yu to discuss pollution and its affect on manufacturing in China.
Client Manager John Niggl is joined by Client Manager George Huang to discuss addressing issues with your supplier.
Client Manager John Niggl discusses the recent attention that has been given to supply chain issues and child slavery in the cocoa industry.
Client Manager John Niggl is joined by Client Manager Chao Wang to discuss the important things to consider when choosing a product inspector.
Client Manager John Niggl is joined by Client Manager Stacy Bruce to discuss things an inspection report does and doesn't tell you.
Client Manager John Niggl is joined by Client Manager George Huang to discuss the smartest ways to cut inspection costs.
Client Manager John Niggl is joined by Client Manager Megan Young to discuss how product inspection helps importers meet shipping deadlines.
Client Manager John Niggl discusses the differences and considerations to make when choosing independent or in-house inspection.
Client Manager John Niggl is joined by Client Manager Chao Wang to discuss lean manufacturing initiatives and obstacles.
Client Manager John Niggl is joined by Head Client Manager Oliver Knack to discuss why it is so important to define and classify quality defects in a product during the manufacturing process.
Client Manager John Niggl discusses 3 procedures for handling golden samples in manufacturing.
Client Manager John Niggl is joined by Client Manager George Huang to discuss when you should combine SKU's during product inspection.
Client Manager John Niggl is joined by Client Manager Stacy Bruce to discuss mistakes commonly made during inspection.
Client Manager John Niggl discusses the differences between factory self inspection and third party inspection and what is right for you.
Client Manager John Niggl discusses the causes of the Tianjin explosions and what could have been done to prevent them.
Client Manager John Niggl discusses 6 essential tools for product inspection with guest Vicky Yu.
Client Manager John Niggl discusses the 5 most common misconceptions about QC in China.
Client Manager John Niggl discusses the advantages and disadvantages of moving manufacturing from China to India.
Client Manager Oliver Knack discusses how to combat poor product quality between orders. Going into detail about how to spot it and how to prevent it from happening,
Client Manager Megan Young discusses the truth about product inspections, explaining where they add value and what are their limitations.
Client Manager John Niggl discusses The California Transparency in Supply Chains Act and how manufacturers and retailers can stay compliant.
Client Manager and guest Client Manager George Huang discuss his recent experiences in Chinese factories and they conditions he observed.
Client Manager John Niggl and Marketing Associate Humberto Pimentel discuss the first impressions of a newcomer to China QC.
Client Manager John Niggl discusses the world's largest high-speed rail network and its effect on manufacturing in China.
InTouch Managing Director Andrew Reich delves into 3 kinds of procedures vital for product inspection companies.
Client Manager John Niggl tells buyers why they should never allow a supplier to begin mass production without first reviewing and approving a "golden sample".
Client Manager John Niggl discusses five Asian countries as potential alternatives to manufacturing in China.
InTouch Client Manager John Niggl discusses three reasons why defect separation is important when conducting a QC product inspection.
InTouch Client Manager John Niggl fills buyers in on six steps to make sure they're working with quality manufacturers in China.
InTouch Managing Director Andrew Reich returns to discuss the importance of effective communication in a product QC company and four signs that buyers can look for in this podcast interview exclusive.
In this podcast interview, InTouch Managing Director Andrew Reich discusses four signs buyers should look for to determine integrity of a product inspection company.
In this podcast interview, InTouch's Manager of Client Services talks about three reasons to consider developing a product QC checklist.
Client Services Manager Steve Mogentale discusses the benefits of sending an open list of orders to QC providers in this podcast interview.
In this podcast interview, Client Services Manager Steve Mogentale tells buyers about four telltale signs to look out for in bad suppliers.
In this podcast interview, China Sourcing Specialist Terry Zheng gives an introduction to the process of sourcing in China and some of the challenges faced when identifying quality suppliers.
Client Manager John Niggl takes you on a journey through the product inspection process. Looking through the eyes of a buyer, you'll learn what steps need to be taken to prepare for, conduct and review the results of a QC product inspection.
Client Manager John Niggl discusses the annual Chinese New Year holiday, its effect on manufacturing and what you can do to avoid related disruptions to your orders.
Client Manager John Niggl talks about five ways that factory location can affect orders.
Client Manager John Niggl talks about the importance of during production inspections and they're advantages over final inspection in this podcast exclusive.
InTouch Compliance Expert Steve Mogentale tells us what is a social compliance audit and answers some of the manufacturing industry's most compelling questions on the matter in this exclusive podcast interview.
InTouch Client Manager and cookware expert Megan Young answer compelling questions related to on-site testing and inspection for cookware products.