Talking HealthTech

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In this episode of Talking HealthTech, host Peter Birch speaks with Tara Mahoney, VP of Healthcare Practice, and Jenny Reichard, Senior Industry Executive - Healthcare, both at Genesys. They discuss the challenges and opportunities at the intersection of technology and healthcare.

Key topics include enhancing patient engagement through AI and digital platforms, reducing administrative burdens, and integrating technology into fragmented healthcare systems, focusing on the Australian landscape.

This episode was recorded at an event hosted by Genesys in Sydney called Xperience, which aims to help their customers and partners drive meaningful outcomes and build deeper relationships through experience orchestration.

Key Takeaways

Technology in Healthcare: Genesys is focused on leveraging technology to streamline healthcare workflows and improve patient and member experiences by enhancing communication and reducing inefficiencies.
Global Perspective: Healthcare challenges such as administrative burdens and fragmented systems are universal, and Genesys is working to provide sustainable solutions through technology across different regions.
Patient Engagement Platforms: Patient engagement platforms and communication tools are essential in delivering better patient experiences and outcomes, especially in the increasingly digital age.
Reducing Administrative Burdens: The potential of AI and automated systems in reducing the routine administrative tasks that burden healthcare providers, allowing them to focus more on critical patient care.
Local Context: The Australian healthcare system, while robust, faces fragmentation issues that can be mitigated through technology integration and better communication platforms.
Future Innovations: The role of AI and natural language processing in healthcare, particularly in identifying patient needs and summarising complex medical information for better patient management.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

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In this episode of Talking HealthTech, host Peter Birch speaks with Leanne Anderson, Chief Clinical Information Officer at Data Capture Experts, Katrina Neave, Manager of Loddon Mallee Virtual Care Office at Bendigo Health, and Craig Simmonds, CEO and Founder of Propell.

The discussion revolves around the implementation and benefits of a regional virtual care strategy, particularly focusing on the Loddon Mallee region’s collaborative approach to health services and technology integration.

This episode was recorded during the Winter Summit held on the 29th of August 2024, capturing insights and conversations around the regional virtual care strategy.

Key Takeaways

Regional Collaboration: The Loddon Mallee virtual care strategy involves the integration of 15 Health Services in the area, aiming to reduce preventable hospitalisations and improve chronic illness care.
Platform and Equipment: Using a regional platform pre-equipped with clinical tools, available at no cost to health services, to streamline documentation, scheduling, and virtual care.
Connectivity and Adaptation: While connectivity is less of a barrier due to improved internet infrastructure, the major challenge lies in clinicians adapting to new technological workflows.
Operational Efficiency: Significance of reducing patient travel and nurse dispatches in vast geographic regions through remote services, leveraging existing collaborative structures in regional healthcare.
Patient Engagement: The use of patient portals for sharing biometric data, completing surveys, and communicating with healthcare teams is emphasised to ensure equity and accessibility in healthcare.
Technology Adoption: Discussion on the simplicity and scalability of devices like blood pressure monitors and pulse oximeters, integrated with Bluetooth for ease of data capture and remote monitoring.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

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In this episode of Talking HealthTech, host Nathan Moore speaks with Peter Catt, Director of Quantum & AI at Virtual Blue Limited, about the role of AI and quantum technologies in transforming patient engagement and clinic operations.

They discuss Virtual Blue's solutions like Smart Engage and Neural Insights for Clinic Operations (NICO) and dive deep into how these applications enhance healthcare efficiency and patient interaction.

Key Takeaways

Smart Engage: A conversational AI solution primarily used for radiology bookings, utilising natural language processing to handle complex workflows and integration with radiology information systems (RIS).
Intelligent Avatars: Personified AI avatars that significantly improve booking completion rates by engaging users and guiding them through processes.
Neural Insights for Clinic Operations (NICO): This combines deep learning and quantum technologies to forecast patient demand, optimise workforce schedules, and balance clinician preferences.
Operational Efficiency: AI-driven solutions provide 24/7 self-service for patients and reduce contact centre load, leading to cost savings and improved operational efficiency.
Change Management: Emphasises the importance of executive sponsorship and effective change management to ensure successful implementation and user acceptance.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024.

Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion.

The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry.

Key Takeaways

Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.
E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.
Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.
Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.
Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.
Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

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In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024.

Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion.

The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry.

Key Takeaways

Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.
E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.
Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.
Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.
Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.
Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

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In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024.

Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion.

The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry.

Key Takeaways

Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.
E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.
Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.
Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.
Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.
Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

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In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024.

Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion.

The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry.

Key Takeaways

Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.
E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.
Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.
Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.
Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.
Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

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In this episode of Talking HealthTech, host Regina Akacich speaks with Lynette Reeves, Behaviour Change Specialist at Miroma Project Factory, and Professor Kim Delbaere, Senior Principal Research Scientist at Neuroscience Research Australia.

They explore the development of health technology for older adults, focusing on gamification, human-centred design, and balancing personalised care with standardised protocols.

Key Takeaways

Flexibility in Product Development: There is a need to adapt health tech products continually, aligning the technology stack with long-term goals while ensuring regulatory compliance.
Gamification and Behaviour Change: Gamification techniques can drive behaviour change, with different age groups responding to various rewards.
Human-Centred Design: Lynette and Kim highlight the importance of involving older adults in the design process, using the StandingTall and LIV programs as examples.
Technology for Older Adults: Older adults can effectively use technology, especially when it helps them stay independent and connected.
Data Management and Privacy: Secure and compliant management of health data is critical, particularly with wearables and AI.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus.

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In this episode of Talking HealthTech, host Nathan Moore speaks with Elaria Paul, Product Portfolio Manager for Consumer Engagement at Global Health - MasterCare.

They explore the concept of the digital front door, exploring its impact on patient engagement, healthcare accessibility, and the integration of modern technologies like telehealth and smart forms in the healthcare sector.

Key Takeaways

Digital Front Door: An all-in-one patient engagement platform designed to streamline patient interactions and improve communication between clinicians and patients.
Patient Empowerment: Enables patients to manage their healthcare needs through online appointment scheduling, video consultations, and access to personal health records.
Clinician Benefits: Reduces hospital admissions by increasing access to community healthcare services, streamlining workflows, and potentially increasing profitability.
Continuous Improvement: The role of regular user feedback and advanced testing in refining the platform and maintaining security.
Emerging Technologies: How Global Health - MasterCare is incorporating AI and other emerging technologies to enhance healthcare delivery.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

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This special episode of the Talking HealthTech podcast was recorded live at HIC 2024, hosted by the Australasian Institute of Digital Health (AIDH) in Brisbane. Talking HealthTech collaborated with AIDH to bring the Digital Health Studio to the expo floor, where Peter Birch from Talking HealthTech recorded discussions with key speakers and thought leaders who represented at the event. This episode features four of those conversations with leaders shaping the future of digital health in Australia, including:

[00:55] John Nosta,Founder of NostaLab

[11:47] Annette Schmiede,CEO of Digital Health CRC

[21:52] Simon Cleverley, Assistant Secretary, Department of Health and Aged Care

[31:49] Anja Nikolic, CEO of AIDH

Head over to our YouTube Channel to access all of the interviews recorded at HIC 2024.

Key Takeaways:

National Governance and Interoperability: Simon Cleverley discusses the establishment of a new digital health oversight committee aimed at improving health information exchange and developing a unified health care identifier system.
Role of AIDH: Anja Nikolic emphasises the importance of AIDH in providing authoritative advice, connecting stakeholders, and advocating for digital health advancements.
Innovation and Obsolescence: John Nosta highlights the rapid technological advancements and the resulting obsolescence, focusing on how human cognition is being challenged by AI and other technologies.
Digital Health CRC Initiatives: Annette Schmiede outlines the contributions and future plans of the Digital Health CRC, including significant funding for research and collaborations aimed at advancing healthcare technologies.
AI and Healthcare: Discussions around the role of AI in reducing clinician burnout, improving efficiency, and enhancing diagnostic accuracy.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

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This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - Medicubes. Subscribe to their show below:

Apple Podcasts: https://podcasts.apple.com/au/podcast/medicubes/id1635000183

Spotify: https://open.spotify.com/show/6H6hJ1lMo8Wt5OK2rzLFkZ

In this episode of Medicubes, join hosts Chris, Riwka, and Kim as they delve into the latest changes in chronic disease management and the GP aged care incentives.

Focusing on how the new Medicare Benefits Schedule (MBS) updates will impact practice management, primary care, and specialists across Australia. Discussing the easing of the administrative burden associated with chronic disease management, the introduction of MyMedicare registration for chronic care patients, and the anticipated changes to aged care incentives. Giving insights into the upcoming MBS item numbers and how practices should prepare for these significant changes.

Read the Medicare Benefits Schedule updates here: https://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/51DB00BFCAE778D9CA258B7F007C1FB8/$File/PDF%20Version%20-%20Upcoming%20Changes%20to%20Chronic%20Disease%20Management%20MBS%20Items%20%E2%80%93%20Overview.PDF

Key Talking Points:

MBS Updates: New item numbers for chronic disease management will come into effect on 1st November 2024, aiming to simplify the process and improve patient care.
Chronic Disease Management: Administrative burdens around team care arrangements and the Enhanced Primary Care (EPC) allocation will be reduced, focusing more on outcomes and patient reviews.
MyMedicare Registration: Registration becomes crucial for practices to ensure they can provide and claim for chronic disease management plans for their patients.
Aged Care Incentives: The new structure requires annual service plans, regular care planning, and quarterly service delivery, with compliance checks on the quality and spread of the care provided.
Data and Modelling: Practices are encouraged to use data tools and modelling to understand financial impacts and ensure sustainability.
Fee Structures: Discussed the potential for practices to introduce gap fees or private billing for care planning services.

Make sure you're subscribed to the podcast so you don't miss an episode, and leave a review on Apple Podcasts or Spotify if you found the discussion valuable. Visit www.medicubes.com.au for previous episodes and more information.

Medicubes is a proud member of the Talking HealthTech Podcast Network – the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network.

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In this episode of Talking HealthTech, host Peter Birch speaks with Ian Burgess, CEO of the Medical Technology Association of Australia (MTAA). They delve into the complexities and opportunities within the medtech industry, discussing its growth, challenges, and the upcoming MTAA conference. The conversation covers a wide range of topics including regulatory barriers, digital health, innovation, and the sustainability of Australia's healthcare system.

To learn more and register for the MTAA Medtech Conference 2024 in Sydney visit here: https://www.mtaa.org.au/medtech-conference

Key Takeaways:

Understanding Medtech: Ian Burgess explains the broad scope of medical technology, from simple devices like tongue depressors to advanced digital medtech, emphasizing the integration of digital health into the ecosystem.
Industry Challenges: The discussion highlights challenges such as regulatory barriers, data governance, and the need for improved reimbursement pathways for digital medtech.
Healthcare System: Australia boasts a high-quality healthcare system but faces sustainability issues. The conversation focuses on the need to treat health as an investment rather than simply cutting costs.
Private Health System: Ian outlines the financial pressures on private hospitals and the disparity in profitability between medical technology providers and private health insurers.
MTAA Medtech Conference: The upcoming conference, themed "Connected Today, Transform Tomorrow," aims to address these challenges and bring together various stakeholders in the healthcare ecosystem to discuss innovative solutions.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

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In this episode of Talking HealthTech, host Peter Birch is joined by Dr Angus Ritchie and Dr Andrew Wilson from Sydney Local Health District (SLHD) to explore the intricate ways technology, particularly advanced clinical documentation systems like Dragon Medical One, is utilised to alleviate the pressures of rising healthcare demands.

Angus and Andrew offer insights from both strategic and frontline perspectives, discussing the challenges faced by SLHD's innovative solutions being implemented and what the future holds for digital health.

Key Takeaways:

Tech-Driven Efficiency: Digital technology plays a critical role in reducing staff burnout and meeting rising healthcare demands without compromising care quality.
Dragon Medical One: Dragon Medical One is a cloud-based speech recognition tool that has dramatically improved clinical documentation efficiency during the COVID pandemic.
Mental Health Focus: Speech recognition has positively impacted the mental health sector by providing more contemporaneous, detailed, and dynamic documentation.
Future of Digital Health: Future trends, including advanced clinical documentation systems that transcribe, interpret emotional nuances, and automate procedural tasks for clinicians, were highlighted.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

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In this episode of Talking HealthTech, host Peter Birch is joined by A/Prof Vikram Palit, Dr Phil Tong, and Rosie Wilson to discuss the changing landscape of healthcare information and access in Australia.

They explore the effectiveness of Consultmed’s Advice & Guidance capability in facilitating specialist care, reducing unnecessary hospital visits, and providing educational value for GPs.

Rosie also shares her personal challenges within the healthcare system and the potential benefits of efficient referral processes.

Key Takeaways

System Deficiencies: There is a concerning trend of patients resorting to alternative means of obtaining healthcare information due to the limitations of the current system.
Specialist Access Improvement: Rosie shares her perspective as a patient, emphasising the critical need for timely specialist access and efficient GP-sourced specialist advice.
Advice & Guidance: This innovative platform enables quicker specialist consultations, educates GPs, and can significantly improve patient management before and during specialist appointments.
Technological Integration: Discussions on how technology can bridge the gap in specialist care access, potentially reducing wait times and hospital presentations.
Educational Component: The Advice & Guidance platform offers GPs the opportunity to earn CPD points while improving their knowledge through specialist advice.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

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In this episode of Talking HealthTech, host Peter Birch speaks with Linden Bungey and Desleigh Smith from Ocean Health Systems about their innovative contributions to digital health.

Recorded during HIC 2024, the conversation explores Ocean Health Systems' products, their applications in infection control and staff health, and the importance of data-driven decision-making in healthcare settings.

Key Takeaways

Ocean Health Systems has been in the digital health space for 25 years and is now focusing on new and innovative products.
The company uses openEHR standards to develop archetypes and templates that simplify the interface between clinicians and developers.
Products like Multiprac are helping healthcare facilities improve infection control by streamlining data entry and providing real-time analytics.
Immunise aims to streamline staff health and vaccination records, improving workplace health and safety.
- Ocean Health Systems plans to expand its reach globally and collaborate with industry partners to integrate and utilise data effectively further.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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In this episode of Talking HealthTech, we speak with Tim Boyle, CEO of ARCS Australia; Annree Wogan, Co-founder of ADORA Coaching & Leadership; Nick Northcott, Founder of Chrysalis Advisory; Guy Tsafnat, Founder of Evidentli; Stefan Mazy, CEO of DermR Health Solutions; and Matt Dun, Professor of Paediatric Haematology and Oncology Research at the University of Newcastle and Hunter Medical Research Institute.

This episode was recorded at the ARCS Annual Conference 2024 and explored various topics such as leadership development, the convergence of medical technologies, data harmonisation using AI, innovative healthcare solutions, patient engagement, and the professional growth of the medtech and pharmaceutical sectors.

Key Takeaways

Leadership Development and Team Performance: The significance of developing leadership and collaboration skills within executive teams is discussed, focusing on the Maximising Team Performance framework.
Innovative Medical Devices: Insights are shared into developing a next-generation hydrogel condom and the stringent quality and manufacturing standards involved.
Data Integration and AI: Evidentli’s approach to using AI for cleaning and harmonising real-world health data enhances precision and integration in healthcare applications.
Healthcare Advancements: A new method for skin cancer testing is introduced, which reduces unnecessary biopsies and costs by utilising micro-needle structures and gene assays.
Patient Engagement and Data-Driven Research: The importance of embedding patient and family perspectives in drug development to improve outcomes and integrate research efforts is emphasised.
ARCS Transformation and Industry Support: ARCS Australia has evolved into a professional association supporting the broader medtech and pharmaceutical sectors by providing networking and learning opportunities.

Check out the episode and full show notes on the Talking HealthTech website. We also recorded many more interviews during ARCS 2024 and can’t include them all in this episode, so head over to ourYouTube channel to catch the rest!

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - The Good GP. Subscribe to their show below:

Apple Podcasts: https://podcasts.apple.com/au/podcast/the-good-gp/id1212751478

Spotify: https://spotify.com/show/5Rw9eohsYjvMFKKyMWMKl6

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In this episode of The Good GP, hosts Dr Tim Koh and Dr Sean Stevens speak with Geoffrey Sayer, CEO of Medtech, at the Digital Health Festival 2024. Geoffrey introduces Medtech, an electronic health record system designed to service practices in Australia and New Zealand, providing a comprehensive patient practice management system (PMS).

Beginning with an overview of Medtech's capabilities and its market presence. Geoffrey highlights the importance of having a flexible and future-proof PMS that allows for customization and integration with other software applications adaptable to the diverse needs of general practices.

Geoffrey explains the concept of APIs (Application Programming Interfaces) and their role in enabling third-party software to interact with Medtech's system. He introduces Medtech’s Application Layer Exchange (ALEX®), a sandbox environment where developers can create and test new applications that integrate with their PMS. This fosters an ecosystem of innovation, allowing practices to customise their systems to meet specific requirements.

Dr Sean Stevens queries about the potential of an app store for PMS, to which Geoffrey acknowledges the growing trend but emphasises the need for standardised APIs to ensure cross-vendor compatibility. They then explore the technical feasibility for GPs to develop or commission customised applications, enhancing their practice management experience.

Geoffrey predicts a hybrid model of PMS combining local servers with cloud-based services, advancements in inbox management, and an increase in AI-assisted functions. He acknowledges the appetite amongst GPs for more innovative, flexible solutions and the role that smarter data integration, particularly with wearable devices, will play in the future.

The Good GP Podcast is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation.

Learn more at www.talkinghealthtech.com/podcast/network

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In this episode of Talking HealthTech, host Sophie Turner speaks with Khika Withnell, Mariah Amjad, and Dr Megan Young from Women's Health Road about their approaches to women's health care, the integration of technology, and patient education.

They discuss the clinic's mission, the importance of interoperability in health care, and how AI tools transform patient interactions.

Key Takeaways:

The team elaborates on Women's Health Road's comprehensive and compassionate health care model, which includes the Abnormal Uterine Bleeding Hub.
The role of AI, specifically the AI scribe called Heidi, is covered extensively. It assists in reducing administrative burdens, thus improving patient-clinician interactions.
Patient education and advocacy are critical themes, with initiatives like the Bleed Better campaign aiming to raise awareness about heavy menstrual bleeding.
Discussions included insights into future projects and how Women's Health Road plans to improve patient pathways through technology and personalised education.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus.

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In this episode of Talking HealthTech, host Peter Birch speaks with Lara Spence, Founder and Managing Director of Digivate Health, and Lindsey Gough, a veteran of the public health system and Executive Advisor at Digivate Health.

They dive into the design of new healthcare facilities and the necessity for innovative models in care delivery. The conversation explores the successful integration of virtual healthcare services, the critical role of seamless technology in healthcare, and the need for rigorous evaluation of digital health investments.

They also highlight the importance of digital health strategies, particularly for remote communities, and discuss the necessity of sustainable partnerships and digital maturity assessments.

Key Takeaways:

🚀 Innovative Facility Design: Emphasising the inclusion of virtual care models based on their pandemic success.

🚄 Seamless Technology: Technology should function effortlessly, much like public transport.

🔧 Maximising Tech Benefits: Start by identifying problems, evaluating solutions, and addressing workforce pressures.

📊 National Digital Health Strategy: The strategy requires practical steps and measuring progress for effective implementation.

🌐 Remote and Equitable Care: Highlighting the need for equitable healthcare access in remote areas through virtual care models.

🐢 Slow Tech Adoption: Addressing barriers to tech adoption and focusing on opportunities in remote patient monitoring and alternative care models.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch is joined by Kate Ebrill, Interoperability Lead at AEHRC CSIRO and National Lead at Sparked FHIR Accelerator, alongside Danielle Bancroft, Chief Product and Technology Officer at Best Practice Software. The conversation dives deep into the world of healthcare interoperability.

They explore the vital need for seamless data exchange within healthcare systems, the community-driven approach of Sparked, Australia’s national FHIR accelerator, and the exciting prospects for healthcare data exchange. They discuss the critical role of FHIR standards and how they're being adapted and implemented in Australia to improve clinical workflows, enhance patient care, and fuel innovation in healthcare.

Key Takeaways

Importance of Interoperability: Seamless data exchange in healthcare systems is crucial for efficient and effective patient care. Interoperability ensures that information is shared without manipulation or additional effort.
Incremental Improvements: Instead of aiming for a perfect system from scratch, the focus should be practical, incremental enhancements in healthcare data exchange.
Community-Driven Approach: Sparked operates with a bottom-up community-driven process involving over 600 people and is backed by government and health agencies, aiming to localise international FHIR standards for use within Australia.
Design Groups: The process of developing FHIR standards involves design groups, including a clinical design group with over 400 participants focused on identifying core information for exchange and a technical design group to implement these using the FHIR standard.
Focus on Key Use Cases: The emphasis is on essential use cases like bulk uploads and patient summaries to demonstrate the practical benefits of FHIR standards.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, Pete hosts The Beat podcast at HLTH Europe 2024 in Amsterdam.

In this episode of Talking HealthTech, here a handful of the conversations recorded for The Beat, including Paula Bellostas Muguerza, Senior Partner and Global Healthcare & Life Sciences Practice Leader at Kearney, Rowland Illing, Chief Medical Officer at AWS, and Richard Stubbs, Chair of the Health Innovation Network and Chief Executive of Health Innovation Yorkshire & Humber.

In these discussions, explore the intricacies of building healthcare solutions, focusing on health equity, the transformative power of digital pathways, and the critical role of innovation and collaboration in advancing healthcare.

Key Takeaways

Health Equity and Diverse Populations: Building healthcare solutions must prioritise health equity, particularly for communities of need and diverse demographics. Innovators must ensure AI solutions are built without inherent biases and put patients at the centre.
Digital Pathways: Embracing digital pathways can optimise resources, allowing more face-to-face care for those requiring it. However, it’s crucial to recognise that healthcare solutions are not one-size-fits-all.
Role of the Health Innovation Network: The network plays a pivotal role in navigating the NHS and translating innovative ideas into real-life healthcare solutions, emphasising collaboration across various sectors.
Cloud Technology in Healthcare: There is an obvious shift towards cloud technology, providing enhanced security, resilience, and high-performance computing to healthcare providers while supporting both large organisations and startups.
Addressing Gender Inequity in Healthcare: There are systemic challenges in women's health, including delays in diagnosis and lack of investment. change is needed in five key areas: reproductive health, brain health, heart health, autoimmune disease, and cancer.
Collaborative Innovation: Success in healthcare innovation hinges on collaborative efforts among regulators, policymakers, pharma companies, innovators, academia, and the public, focusing on resolving issues in both developed and lower middle-income countries.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch sits down with Nick White, Chief Marketing Officer at Alcidion, to explore the benefits of implementing modern patient flow systems in healthcare.

Nick discusses the recent independent study at Alfred Health that highlights the positive impact of electronic patient journey boards on clinical workflows, bed allocation, discharge planning, and overall patient care. With his extensive healthcare tech and marketing background, Nick shares insights on how Alcidion transforms patient flow management through innovative solutions like Miya Precision.

Key Takeaways:

Enhanced Efficiency in Bed Allocation: The study showed a 67% reduction in call duration for bed allocation, thanks to Alcidion's Miya Precision platform. This freed up clinicians’ time and resources, making bed management more efficient.
Reduction in Outliers: There was a significant 17.7% decline in patients being admitted to incorrect wards, improving patient care quality and reducing the length of stay.
Real-Time Patient Information: Access to up-to-date patient data has eliminated discrepancies that previously existed between different data sources, enhancing patient safety and care.
Improved Discharge Planning: The study highlighted the positive impact of mandatory Estimated Date of Discharge (EDD) entries, which have improved predictive analytics and bed availability planning.
Consistency in Workflow: Before Miya Precision, the healthcare facility faced 30 different workflow variations. This number was reduced to 9, allowing staff to move between wards more effectively and maintain consistent care levels.
Shorter Length of Stay: A 12.1% reduction in patient length of stay was observed, reflecting the overall enhanced efficiency in the system.
Future Technological Advancements: Potential for AI and advanced predictive analytics to further enhance patient flow and bed management.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch is joined by Sarah-Jane Anker, Director and Founder of Anker Alliance. With a rich background in medical devices and pharmaceuticals, Sarah-Jane dives into the pivotal role of consulting services for healthcare start-ups and scale-ups.

The discussion covers everything from strategic partnerships to navigating complex regulations and building robust investor relations. Sarah-Jane also shares success stories and offers insights on the future of healthcare innovation, making this a must-listen for anyone in the MedTech space.

Key Takeaways:

The Role of Anker Alliance: Anker Alliance specialises in bridging the gap between start-ups and established businesses in the MedTech and healthcare sectors.
Importance of Consulting in Healthcare: Consulting services are crucial for healthcare start-ups to navigate regulatory challenges and execute market strategies effectively.
Strategic Partnerships: Forming alliances with more prominent companies can help start-ups slipstream into new markets more efficiently. These partnerships often result in cost savings, faster market entry, and the ability to scale globally.
Investor Relations and PR: Effectively communicating the value proposition is key to attracting investments and building brand awareness.
Challenges and Opportunities in Healthcare: Regulatory complexities and post-COVID shifts are significant hurdles—however, advancements in AI, diagnostics, and preventative healthcare present exciting opportunities for innovation.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch chats with Dr Rob Pearlman, founder of MedApps, at the Digital Health Festival 2024. They explore the MedApp platform, which enhances orientation and onboarding for hospital staff, especially junior doctors and nurses.

Dr Pearlman shares insights about the MedApps evolution, its impact on healthcare settings, and his dual role as a clinician and developer.

Key Takeaways:

MedApp Overview: MedApp improves orientation and onboarding for hospital staff, aiming to boost engagement and retention.
Integration and Scalability: The platform is adaptable and has been successfully integrated across various hospital departments, showcasing its scalability. With a strong focus on user feedback, MedApp continually evolves to meet its users’ needs.
Real-World Implementation: MedApp has been successfully implemented in emergency departments and regional hospitals, saving time and improving staff retention.

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This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - Frank and Fearless by ANDHealth. Subscribe to their show below:

Apple Podcasts: https://podcasts.apple.com/au/podcast/frank-and-fearless-by-andhealth/id1724711269

Spotify: https://open.spotify.com/show/7Amrj4axcU9gwCl7AsS2vj?si=5b53150b3e4b4770

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Welcome to the Frank and Fearless podcast, where we join brilliant individuals pushing the boundaries of science, health, and innovation.

In this episode, hosted by Bronwyn Le Grice, we're excited to spotlight Andrew Murphy, a driving force behind Ireland's startup and entrepreneurial community and nominee for Entrepreneur of the Year 2014.

Andrew is a Partner at Erisbeg I LP and an active seed investor through his own firm, Merleview. With a background in Chemical Engineering, his journey into entrepreneurship began in 2006 when he founded Slainte Healthcare. From humble beginnings, Slainte evolved into two successful entities: Claimsure, a pivotal platform for Revenue Cycle Management in Ireland's Health System, and Vitro Software, an electronic medical record platform that achieved international scaling.

But Andrew's impact doesn't stop there. He's been a catalyst for international growth, having co-founded Robotify Labs, acquired by Imagine Learning in 2021, and guiding numerous ventures to scale internationally.

Beyond this, Andrew mentors entrepreneurs and CEOs, fostering growth and success across industries. As a director at HealthXL and a member of ANDHealth's International Investment Advisory Committee, he continues to shape the future of healthcare innovation.

Join us as we delve into Andrew's journey, his insights on scaling ventures, and his fearless approach to entrepreneurship.

If you liked this episode, make sure you subscribe and rate it - your support fuels our continuous endeavour to bring potent discussions to the fore of healthcare innovation.

Find us on LinkedIn @ANDHealth and visit our website www.andhealth.com.au for more information and resources.

With thanks to our key partners: Murdoch Children’s Research Institute, Novartis, Planet Innovation, Roche, Telstra Health, RMIT University, Curve, HPM Executive, and HealthXL.

The Frank & Fearless Podcast by ANDHealth is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialization.

Learn more at www.talkinghealthtech.com/podcast/network.

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In this special episode of Talking HealthTech, dive into the vibrant discussions held during the Digital Health Festival 2024 in Melbourne, Australia with a fantastic lineup of guests: Mani Sahihi, Company Director & COO, Foxo; Dr Talat Uppal, Director, Women’s Health Road; Nathan Moore, CEO, Frameless Interactive; Angela Ryan, Lead Healthcare Executive, JAPAC, Oracle Health; Dr Sean Stevens, General Practitioner / Clinic Owner & Director, Grove Medical; Kara Renee Burns, Digital Health Program Manager: Centre for Digital Transformation of Health, University of Melbourne; and Amanda Bury, Chief Commercial Officer, Infermedica.

The episode features key insights into the intersection of healthcare and technology, from AI innovations and telemedicine to women's health and digital health equity.

Key Takeaways:

Collaboration in healthcare technology: There is a wealth of resources available for connecting and innovating within the health tech field, emphasising the value of leveraging these networks for successful advancements.
Women's health and digital technology: Efforts to enhance women's healthcare through digital tools such as cloud-based records and AI scribes are driven by a commitment to addressing challenges like heavy periods.
AI's role in healthcare: The potential of AI to boost productivity and communication in healthcare is highlighted by experts who advocate for its responsible integration to engage and inform patients effectively.
Clinician and tech community partnership: Clinician involvement is crucial in developing healthcare technologies and fostering partnerships with the tech community to create practical and effective solutions.
Digital health equity: Research into equitable digital health is championed, aiming for future strategies that ensure technology benefits all individuals, regardless of their background.

Check out the episode and full show notes on the Talking HealthTech website.

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This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - Creative Careers in Medicine. Subscribe to their show below:

Apple Podcasts: https://podcasts.apple.com/au/podcast/creative-careers-in-medicine-podcast/id1457313295

Spotify: https://open.spotify.com/show/0STg3XBXQ90UdwBTeyrM4U?si=wATN80LtSL-dbJUTvUFtNA&nd=1&dlsi=60851d81c3cc44ae

In this episode of Creative Careers in Medicine podcast, host Dr Elise Putt engages in an enlightening conversation with Dr Anni Mekhail, an intensive care doctor turned Google product manager. Dr Mekhail has an impressive background, having been a founding member of two successful bootstrapped health tech startups and co-authoring medical textbooks and articles in medical journals. She initially trained in New Zealand, then moved to the UK to work in the NHS, and now resides in Australia.

Dr Mekhail discusses her current role at Google, where she is a product manager on the identity team, working on big data platforms to determine user identities online. She explains the complexity and responsibility involved in ensuring secure and user-friendly verification processes. Also sharing her journey from clinical medicine to tech, detailing how her interest in the more data-driven parts of medicine and personal experiences guided her career shift. She talks about her various roles, including working in intensive care in both New Zealand and the UK, and her transition to tech consulting for Deloitte before moving into product management positions in startups and eventually Google.

Dr Mekhail offers valuable advice for clinicians interested in transitioning to tech, emphasising the importance of gaining diverse experiences, networking, and continuous learning. She also touches on the similarities between her roles in clinical medicine and product management, such as people management skills and cross-functional teamwork. Insights into her multifaceted career path provide inspiration and practical guidance for medical professionals contemplating a career change.

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The CCIM Podcast is part of the Talking HealthTech Podcast Network, offering the latest in healthcare delivery, innovation, digital health, and more. Discover the network at www.talkinghealthtech.com/podcast/network.

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In this episode of Talking HealthTech, host Peter Birch speaks with Chris Lucas, the VP for Digital Care Records at Orion Health.

Recorded during the Digital Health Festival 2024, Pete and Chris dive deep into the world of digital care records, health information exchanges (HIEs), and the global landscape of shared care records. They discuss the evolution and significance of digital care records, the challenges and solutions regarding clinician access to data, and the innovative use of AI and machine learning in healthcare.

Key Takeaways

Global Presence and Innovation: Orion Health has a significant global presence, and Chris provides insights into various health economies, including Canada, the UK, and Saudi Arabia. These regions have made strides in creating and managing comprehensive digital care records to improve patient care.
Health Information Exchanges (HIE): HIEs can centralize patient data from disparate hospital systems, primary care, and community health services, enabling better coordination and holistic care.
Clinician Usability: User-friendly interfaces and single sign-on functionalities are important for streamlining clinician access to digital care records. Orion Health prioritizes making information retrieval as efficient and seamless as possible.
AI and Machine Learning: Orion Health employs AI and machine learning to extract meaningful insights from unstructured data, helping clinicians focus on important information quickly. This technology can generate useful summaries and enhance patient care by providing a comprehensive overview of patient history.
Holistic Care and Social Determinants: A deep dive into how understanding social determinants of health and providing holistic care can lead to better patient outcomes. Transport and mobility issues, for example, are crucial factors that healthcare providers need to consider.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch explore funding for health technology in the realm of dementia and cognitive decline.

Pete is joined by Dr Kaele Stokes - Executive Director Services, Advocacy and Research at Dementia Australia; Dr Amanda Vrselja - Program Head of CUREator at Brandon Capital; and Kim Smyth - GM Investment at ANDHealth.

In this episode they unpack the new CUREator+ program, which offers up to $50 million in funding to accelerate research translation and commercialisation in dementia care. They touch on the importance of this funding, the key challenges facing dementia care, and the innovative solutions that are being developed to address these issues.

Key Takeaways:

Funding Opportunities: The CUREator+ program offers up to $50 million, with individual grants of up to $5 million, aimed at SMEs and researchers who can provide innovative solutions in areas such as digital health, therapeutics, diagnostics, assistive technology, or medical devices.
Dementia's Impact: Over 421,000 Australians currently live with dementia, and this number is expected to double in the next 20-30 years. The far-reaching effects of dementia on patients, carers, and healthcare systems highlight the urgent need for innovative solutions.
Comprehensive Care Needs: Effective dementia care requires a broad range of support, from early diagnosis and family communication to technologically advanced solutions that alleviate symptoms and improve patients' quality of life.
Broad Research Focus: Dementia encompasses more than just memory loss; it affects various cognitive and physical abilities. Solutions should consider all aspects of the condition to be most effective.
Innovative Potential: The program is open to all Australian SMEs or innovators willing to form companies, emphasising that groundbreaking ideas can come from diverse backgrounds and areas.

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See you at HLTH Europe in Amsterdam from 17th - 20th of June!

Use the coupon code HE24_PETERBIRCH150 for a €150 discount:

HLTH Europe 2024

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In this episode of Talking HealthTech, Peter Birch speaks with Hanya Oversby and Jason Borody, the Co-Founders of Doceo Health, recorded live from the Digital Health Festival 2024. They discuss Doceo Health's innovative membership platform, which is designed to streamline and support business activities for healthcare practices. Hanya and Jason discuss their backgrounds, share their insights on the current challenges within the healthcare industry, and explore how their platform bridges the gap between clinical practice and effective business management.

Key Takeaways

Business Support for Clinicians: Doceo Health offers a platform that provides healthcare professionals access to essential business services, educational resources, and vetted advisors, helping them navigate the complexities of running a practice.
Holistic Approach: The platform covers a range of needs from marketing and patient acquisition to compliance and financial planning, ensuring practitioners can focus on providing care without worrying about the business side.
Community and Collaboration: A significant aspect of Doceo Health is its collaborative environment, allowing healthcare providers to learn from each other and gain insights through forums and Q&A with specialists.
Global Perspective: The global nature of healthcare challenges is emphasised, noting that many issues Australian healthcare businesses face are also present in other countries, such as those in the Middle East and South Africa.
Future of Healthcare: Advancements in digital health and AI tools are highlighted, underscoring the importance of staying updated and compliant in an evolving landscape.

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See you at HLTH Europe in Amsterdam from 17th - 20th of June!

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This episode of Talking HealthTech features a conversation taken during a recent live webinar with Chris Royle and Stephen Burmester from Dedalus.

We explore interoperability and cybersecurity in healthcare, reflecting on the balance between open standards and security, the implications of recent data breaches, and the future of healthcare technology.

Key Takeaways

Importance of Open Standards: Leveraging open standards like HL7 FHIR can foster innovation and reduce costs in healthcare systems.
Cybersecurity Challenges: The cybersecurity risks associated with more open system brings the need for robust security measures to protect sensitive health data.
National Health Interoperability Plan: How the 2023-2028 plan addresses interoperability alongside cybersecurity concerns, aiming to enhance patient care while securing data.
Role of Technology in Healthcare: The potential of technology in healthcare, especially regarding data integration and patient access.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch speaks with Melvin Chen, Co-founder and Chief Commercial Officer of KeyReply.

Melvin shares his global perspective and in-depth insights into how KeyReply transforms the healthcare industry with AI-powered solutions. They discuss KeyReply's journey, the rapidly evolving role of AI in healthcare, particularly in productivity and efficiency improvements, and the exciting expansion plans of KeyReply into the Australian market.

Key Takeaways:

AI Evolution: The shift from intent-based, machine learning AI to generative AI emphasises how technologies like GPT-3 and GPT-4 have revolutionised capabilities and applications in healthcare.
Productivity and Efficiency: KeyReply focuses on improving operational productivity for both patients and clinicians, addressing bottlenecks like appointment booking, patient follow-up, and incident management.
Global Insights: Comparative insights between the healthcare systems in Singapore and Australia were shared, highlighting similar challenges around workforce shortages and high labour costs.
Voice and Future Tech: The introduction of voice capability and the anticipated advancement to video interactions with technologies like GPT-5 are poised to transform the healthcare landscape further.
Entry Strategy in Australia: KeyReply aims to demystify AI for the Australian healthcare market and showcase the technology's impact through practical, real-world applications.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

See you at HLTH Europe in Amsterdam from 17th - 20th of June!

Use the coupon code HE24_PETERBIRCH150 for a €150 discount:

HLTH Europe 2024

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In this episode of Talking HealthTech, host Sophie Turner sits down with Pia Clinton-Tarestad, CEO & Co-Founder of Clean Slate Clinic, a virtual care addiction treatment service provider.

Pia shares insights into the barriers individuals face when accessing addiction treatment, the journey that led to the creation of Clean Slate Clinic, the innovative approaches they use, and their plans to expand accessibility to addiction treatment services.

Key Takeaways:

Barriers to Access: Explore the significant hurdles individuals encounter when seeking addiction treatment, from stigma and financial constraints to long waiting lists in the public sector.
Social Enterprise Impact: Understand the unique advantages and challenges of operating as a social enterprise in the addiction treatment space, fostering mission-driven work and financial sustainability.
Tech-enabled Care: Discover how Clean Slate Clinic leverages technology to deliver a 12-month virtual care program for alcohol dependence, bridging geographical gaps and overcoming traditional treatment limitations.
Success & Expansion: Learn about Clean Slate's outstanding outcomes in addiction treatment, surpassing traditional inpatient programs with lower relapse rates and their ambitious plans for future growth and global expansion.

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Mentioned in this episode:

See you at HLTH Europe in Amsterdam from 17th - 20th of June!

Use the coupon code HE24_PETERBIRCH150 for a €150 discount:

HLTH Europe 2024

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In this episode of Talking HealthTech, host Sophie Turner sits down with Rebecca Barnden, Project Manager at the National Centre for Healthy Ageing and PhD Candidate at Monash University. They explore deep into Rebecca's exciting work on developing and testing digitally supported methods to capture consumer needs and preferences within healthcare. Rebecca discusses her transition from physiotherapist to an innovator in healthcare solutions, co-designing with consumers, including those living with disabilities. This episode uncovers the intricacies of integrating consumer data with electronic hospital systems and emphasises the collaborative process to ensure these digital models are inclusive and beneficial for everyone.

Key Takeaways:

Person-Centred Care: Consumers want to be active partners in their healthcare. It's crucial to involve them in decisions, as this aligns with their need for choice and control like other sectors.
Seamless Healthcare Journey: Consumers often face frustrations like repeating their stories across different care settings. This project aims to create a continuous healthcare journey through a single digital gateway that captures and carries consumer information seamlessly.
Co-design and Collaboration: Successful solutions come from co-designing with both consumers and clinicians. The experience-based co-design process ensures solutions are practical and beneficial for all parties involved.
Digital Inclusivity: There's a significant risk that digital healthcare solutions, often designed for majority populations, could further marginalize disadvantaged groups. Partnering with people living with disabilities in the co-design process helps create more inclusive healthcare solutions.
Implementation Challenges: One of the considerable hurdles in implementing new digital models of care is clinician awareness and integration into existing workflows. Ongoing iterative testing and refinements are essential for overcoming these challenges.
Future Insights: Looking ahead, scaling the implementation across more health services and integrating consumer data with diverse clinical systems is the focus. It's important to ensure that digital health interventions are inclusive of all populations to reduce health disparities.

Check out the episode and full show notes on the Talking HealthTech website.

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See you at HLTH Europe in Amsterdam from 17th - 20th of June!

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In this feature episode of Talking HealthTech, recorded at Australian Healthcare Week 2024, a number of industry experts uncover insights and practices transforming the healthcare landscape.

Check out conversations with Voni Leighton, Co-Founder and Clinical Director of Vitalis Healthcare at Home; Gareth Sherlock, Former Chief Information Officer at Cleveland Clinic London; Dr Emily Kirkpatrick, Executive Medical Director at Calvary-Medibank Joint Venture (CMJV); Nirvana Luckraj, Chief Medical Officer at Healthdirect Australia; Dr John F. Lambert, Chief Clinical Information Officer at NT Health; Tim Deveson, Account Director for Healthcare Industry at Genesys; and Ken Saman, CEO of Personify Care.

From digital transformation to patient-centric care and innovative technologies, this episode covers diverse themes pivotal to the future of healthcare in Australia and beyond.

Key Takeaways

Collaboration and Patient-Centric Care: Voni Leighton highlights the success of at-home services for high-acuity patients through Vitalis Healthcare at Home, stressing the importance of collaboration among healthcare providers to deliver patient-centric care.
Global Market Experiences and Success Factors: Gareth Sherlock discusses essential lessons from large-scale healthcare transformations across global markets, emphasising the significance of organisational culture, stakeholder engagement, reliable partnerships, governance, and financial stewardship.
Digital Transformation in Healthcare: Tim Deveson provides insights into improving patient and employee experiences through digital health solutions, including self-service bots and omnichannel engagement.
AI and Decision Support: Nirvana Luckraj explains the challenges and triumphs of implementing an AI clinical decision-support system tailored to Australian healthcare needs, which has improved accuracy and usability.
Executive Insights and Funding Models: Dr Emily Kirkpatrick addresses the need for funding reform and the potential of virtual and digital technologies in delivering care, particularly for multicultural communities and individuals with disabilities.
Human-Centred Design and Inclusivity: Dr John F. Lambert shares the principles of designing healthcare solutions for diverse populations, moving from a hospital-centric approach to a more inclusive model.
Innovative Consent Pathways: Ken Saman discusses a new digital consent pathway developed for genetic testing, which enhances patient understanding and improves the overall care experience.

Check out the episode and full show notes on the Talking HealthTech website.

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Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking HealthTech, host Peter Birch engages with three participants from Cohort 2 of AUSCEP, Whitney Luxford, Amy Wallis, and Fiona Brownfoot. These guests share their own entrepreneurial journeys within the Australian healthtech landscape. Whitney discusses her "Fit 2 Fly" project, Amy delves into her telehealth solution "Selsus" for cancer survivors, and Fiona talks about "Kali Healthcare," a new foetal monitoring technology. Together, they explore the importance of medical technology in improving patient care, discuss challenges in their ventures, and highlight the significant role of digital innovation in today's healthcare sector.

Key Takeaways:

✈️ Streamlining Airline Medical Approval: Whitney Luxford identified the need for a more time-efficient and logical system for airline medical clearances, which are currently cumbersome and paper-based.

🎗️ Challenges in Cancer Survivorship Care: Amy Wallis highlighted the lack of tailored care for cancer survivors and the urgent need for services geared specifically towards post-treatment life.

🤰 Wearable Technology in Pregnancy: Fiona Brownfoot discussed the development of wearable tech that allows for more accessible monitoring of foetal health, aiming to enhance the labour and delivery experience.

🏥 Impact of Technology on Rural Healthcare: The episode highlighted the potential of tech solutions in bridging care disparities in remote areas of Australia.

Check out the episode and full show notes on the Talking HealthTech website.

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Talking HealthTech 2024 Audience Survey

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In this episode of Talking HealthTech recorded at Australian Healthcare Week 2024 in Sydney, host Peter Birch sits down with two guests from MTX APAC: Sudeep Acharya, the CEO, and Cate Hilliard, the Director of Health and Human Services.

They discuss the nuances of building technology solutions that serve the healthcare industry, the importance of engagement with subject matter experts, and the role of change management in successful technology implementation. They also discuss future trends in health tech, such as AI, predictive analytics, and the drive towards patient-centric care.

Key Takeaways:

MTX focuses on delivering technology solutions, not just software, to underserved industries like public and healthcare sectors with an emphasis on regulatory compliance.
Engaging with domain experts and clinicians ensures that the developed solutions are tailored to their needs, fostering system trust and adoption.
Iterative development and feedback loops are critical to building relevant and effective healthcare technology.
Change management is essential to align people, processes, and technology in any new system implementation.
Getting clinician buy-in is more than convincing; it's about creating genuine value for their practice through the technology.
AI and data analytics are key future trends, focusing on providing a 360-patient view to improve efficiency and patient outcomes.
The healthcare industry is shifting from a sick care model to one emphasising preventative health, leveraging technology to manage health proactively.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Nathan Moore speaks with Peter Rady, the Acting Director at Medicity. In this deep dive, we discuss the practical applications of technology in health care, looking specifically at the inner workings and innovative strides of Medicity.

Peter shares how successful solutions are crafted with clinician input to simplify patient care and improve clinical outcomes. He shares his journey through the healthcare and tech industries and gives detailed insights into Medicity’s successful digital platforms, Eve and eCaptis.

Key Takeaways:

Clinician-Driven Technology: One key aspect highlighted is Medicity’s unique approach to involving clinicians directly in the development of technology, ensuring relevance and utility in clinical settings.
Digital Maternity Platform - Eve: Eve caters to both clinical needs and patient engagement. It has been significantly embraced, showing high user satisfaction and clinical relevance.
Patient Journey Platform - eCaptis: The platform is designed to keep track of patients beyond their hospital visits, integrating seamlessly with existing health systems to provide continual care and monitoring.
Integrating Technology: Integrating new digital solutions into hospital systems is often challenging, highlighting the importance of understanding clinical workflow to ensure successful tech integration.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, explore the importance of patient-centred approaches, ethical considerations around data privacy, and how Digital Twins can bridge the gap in standardising and personalising cancer treatments.

Hear from Andrew Wilson, head of business development at Oncoshot, Prof Nilmini Wickramasinghe from Latrobe University, and The Honourable Jaala Pulford, as they talk about the integration, challenges, and impact of Digital Twins in healthcare.

Key Takeaways

🔍 Understanding Digital Twins in Healthcare: The discussion elaborates on Digital Twins' role in healthcare, highlighting their capability to replicate patient’s medical conditions virtually, thus allowing for tailored treatment planning and clinical trial design.

🔒 Ethical Data Usage and Patient Privacy: The effectiveness of technologies like Digital Twins depends critically on data availability and integrity, stressing the need for ethical management and strong privacy legislation.

🩺 Advancements in Oncology through Digital Twins: Oncoshot employs Digital Twin technology to enhance cancer care research, ensuring that patients receive optimal treatments and making significant developments in improving clinical trials.

🌐 Equity and Accessibility: The discussion returned to the theme of ensuring equal access to these advancements, irrespective of geographical and socioeconomic barriers.

🤝 Interdisciplinary Collaboration: Advancements in health technologies require the cooperation of various sectors within science, technology, and even policymaking, to be successfully integrated into mainstream healthcare platforms.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch welcomes Paul Deffley, UK Chief Medical Officer, to discuss the importance of diagnostic result handling in healthcare through the use of innovative technology. Paul introduces listeners to Alcidion and its role in revolutionising healthcare systems in the UK, Australia, and New Zealand. They explore Alcidion's latest module, Miya Results Tracking, and the role it plays in ensuring efficient management and acknowledgement of clinical results, aiming to decrease patient harm and improve care delivery.

Key Takeaways:

- Challenges with Results Management: Up to 60% of results may not be formally acknowledged in healthcare systems, which can delay diagnosis and lead to patient harm.

- Introduction of Miya Results Tracking: Miya Results Tracking addresses the complexity surrounding result management and aims to create a digital safety net for clinicians.

- The Digital Safety Net: Alcidion's initiative seeks to ensure that results are connected to the patient's records, leading to better decision-making and accountability.

- Bridging Geographic Gaps: The Miya Results Tracking module can handle data from multiple healthcare locations, allowing for centralised management of diagnostic results.

- Operational and Clinical Impact: Implementing Miya Results Tracking is expected to reduce unacknowledged results, shorten response times, and improve task-related activities linked to patient care outcomes.

Check out the episode and full show notes on the Talking HealthTech website.

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Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode we dive into the intersection of technology and clinical trials.

Join our host, Nathan Moore, as he speaks with Damon Rasheed and Saurabh Jain from TrialKey.

This episode explores the significant role predictive software plays in optimising the success rates of clinical trials in the pharmaceutical industry.

Key Takeaways

Clinical trials are the cornerstone of discovering new treatments, and their design is pivotal to the pharmaceutical industry's success. There is a dire need for effective trial design and the current low success rates.
The transition from a tradition-bound trial design process to a data-driven, predictive model approach using machine learning and natural language processing (NLP) is a dramatic leap forward.
Key technical insights are shared on how NLP and other AI tools are used to sift through vast amounts of data to recognise patterns and predict outcomes of trials, even before they begin.
Real-world applications of predictive software in trial outcomes are in early stages, but the potential changes to the investment strategy in the pharmaceutical industry are a topic of considerable interest.
There is hope for future developments in clinical trial design and the enhanced role of predictive software, in an industry on the cusp of breakthrough efficiency and effectiveness thanks to technology.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Peter Birch sits down with Greg Lewin, Head of Creative, Communications, & Partnerships at Updoc, to discuss the significant role of telehealth in modern medicine, and how their platform offers services such as psychiatry and chronic condition management.

They discuss Updoc's approach to healthcare, focusing on reducing wait times and making professional health services more accessible to Australians, especially in high-demand sectors like psychiatry.

Key Takeaways:

Enhancing Healthcare Accessibility: Updoc's efforts to connect through intent-driven searches and strategic branding are widening their reach, helping more people access timely healthcare.
Employer Partnerships: Greg discusses the importance of incorporating healthcare solutions into workplaces to enhance employee wellbeing.
Telehealth as a Mainstay: The conversation highlights the evolution of telehealth from an emergency response tool into a crucial component of everyday healthcare delivery.
Expansion and Quality Control: Hear about initiatives to maintain high-quality consultations and potentially integrate services into emergency departments

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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During HIMSS Global in Orlando Florida earlier this year, Peter Birch from Talking HealthTech spoke with over 20 different change makers and digital health experts about the current state of healthcare and the role technology plays in shaping its future.

Check out some selected interviews in this feature episode of HIMSS 24 on the Talking HealthTech Podcast, or watch individual interviews over on our YouTube channel.

Featured in this episode:

Anne Snowdon, Chief Scientific Research Officer , HIMSS
Don Woodlock, VP of Global Healthcare Solutions, InterSystems
Lee Kim, Senior Principal of Cybersecurity and Privacy, HIMSS
Eyal Zimlichman, Chief Transformation Officer and Chief Innovation Officer, Sheba Medical Center
Dr Jigar Patel, Senior Director - Oracle Cloud Infrastructure - Product Management for Healthcare, Oracle Health
Cherry Drulis, Director of Healthcare Mobile B2B, Samsung
Kaveh Safavi, Senior Managing Director - Global Health, Accenture
Tracy Mills & Nick Vass, CEO & President, J29 Inc

For even more interviews conducted by Talking HealthTech at HIMSS 24, head over to our YouTube channel for discussions with:

Hans Buitendijk, Chair, Public Health Workgroup, Electronic Health Record Association
Claire Reilly, Chief Nursing Informatics Officer VP Clinical Operations, Imprivata
Mark Khalil , Vice President & Global Head of Oncology Insights, Roche Information Solutions, Roche
Rhett Alden, Chief Technology Officer, Elsevier Health
Lee Caswell, SVP Product and Solutions Marketing, Nutanix
Jean-François Saint-Pierre, Program Manager for the World Health Data HubWorld Health Organization
Vernon O’Donnell, President, Field Operations, Hypori
Kel Pults, Chief Clinical Officer, MediQuant
Manny Krakaris, CEO, Augmedix
Nick Stepro , Chief Product & Technology Officer, Arcadia
Vijay AdapalaEVP of Global Supply Partnerships, Doceree
Brandi MeyersVP of Revenue Operations, MDClone
Kim Perry, Chief Growth Officer, emtelligent

Timestamps:

00:02:11 - Anne Snowdon, Chief Scientific Research Officer , HIMSS

00:19:05 - Don Woodlock, VP of Global Healthcare Solutions, InterSystems

00:27:38 - Lee Kim, Senior Principal of Cybersecurity and Privacy, HIMSS

00:38:49 - Eyal Zimlichman, Chief Transformation Officer and Chief Innovation Officer, Sheba Medical Center

00:45:30 - Dr Jigar Patel, Senior Director - Oracle Cloud Infrastructure - Product Management for Healthcare, Oracle Health

00:57:51 - Cherry Drulis, Director of Healthcare Mobile B2B, Samsung

01:07:02 - Kaveh Safavi, Senior Managing Director - Global Health, Accenture

01:22:05 - Tracy Mills & Nick Vass, CEO & President, J29 Inc

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, we understand how to optimise the telehealth journey with Sophie Kessler from Coviu.

Sophie shares insights into the art of onboarding patients to telehealth services and the resources available from Coviu to optimise this process. As we explore ideas and strategies, we aim to empower clinicians to effectively integrate telehealth into their service offerings, enhancing patient experience and outcomes.

Key Takeaways:

🌟 The induction of clients into telehealth is critical for a seamless experience and should be emphasized more by clinicians.

🗨️ Successful patient onboarding requires clear communication about processes, expectations, and handling of technology.

📋 Educational materials, such as welcome emails, checklists, and test calls, are vital components of a comprehensive telehealth induction package.

📚 Clinicians can learn from strategies that have proven successful for Coviu’s diverse clients, including personalized onboarding methods.

🔄 Gathering and implementing client feedback is key to refining telehealth services and improving client satisfaction.

Remember to check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Sophie Turner speaks with Dr Brian Zimmerman to discuss clinical AI-based speech recognition as a tool for healthcare to address workforce shortages, clinician burnout & digital transformation.

Dr Zimmerman, an expert in deploying speech recognition platforms in healthcare settings, shares insights from his experience transitioning hospitals to electronic health record (EHR) systems, the burden on healthcare providers inherent to these systems, and how integrating speech recognition technology can help alleviate these issues.

Key Takeaways:

Speech Recognition in Healthcare: Dr Zimmerman highlights the significant impact of speech recognition technology like Dragon Medical One on healthcare providers' efficiency, particularly in reducing the clerical load and documentation errors associated with EHR systems.
Global Health Issues and Technology Solutions: Similarities between healthcare challenges faced in the US, Australia, and globally, such as physician burnout and workforce shortages, are discussed, along with how technology can address these issues.
Integrating Speech Recognition: The use of voice commands within Dragon Medical One to navigate EHR systems effectively is emphasized, including the automation of common workflow tasks which can significantly reduce the number of clicks and time spent on documentation.
Future of AI in Healthcare: Dr Zimmerman speaks about the Dragon Ambient Experience (DAX), which uses AI to listen to patient visits and create structured clinical documentation automatically.
Deployment of Speech Recognition: Best practices for deploying speech recognition technology are explored, suggesting that it should be done either prior to or simultaneously with EHR training for maximum benefit.

Check out the episode and full show notes on the Talking HealthTech website.

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Talking HealthTech 2024 Audience Survey

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In this episode of Talking HealthTech, host Peter Birch speaks with Linus Talacko and Kai Van Lieshout, the co-founders of Lyrebird Health, about efficiency and functionality of their AI-driven documentation tool for healthcare professionals.

They are joined by Danielle Bancroft from Best Practice Software who shares insights on the importance of strategic partnerships within the health tech ecosystem and how Best Practice Software collaborates with other technology developers like Lyrebird.

Together, the group dives into the challenges of clinical documentation and admin burdens on healthcare professionals, while exploring how AI can be a tool for improvement, not just a flashy addition.

Key Takeaways:

Lyrebird's origin: The inception of Lyrebird is rooted in the founders' personal experiences with the healthcare system and their drive to solve the time-intensive burden of clinical documentation for health professionals.
AI as a solution, not a focus: Lyrebird Health emphasizes solving the problem of time-consuming notes and paperwork for clinicians. AI serves as a means to achieve this goal, rather than being the product's core.
Patient and clinician experience: Lyrebird works by listening to the consultation, converting speech to text, and generating patient notes and documentation, improving engagement between doctor and patient.
Importance of security: Lyrebird Health ensures that all audio is converted to text in real-time and immediately deleted to maintain patient confidentiality and data security.
Integration leveraging strengths: Best Practice Software's strategy is to focus on what they do best while partnering with experts like Lyrebird to enhance their practice management system.
The future of Lyrebird Health: Looking ahead, Lyrebird aims to automate all tasks that are not direct patient care within the consultation, working towards a vision where doctors are empowered to focus solely on patient interaction.

Check out the episode and full show notes on the Talking HealthTech website.

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Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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The demanding environment of healthcare work has long been recognised for contributing to high levels of stress and burnout among practitioners.

In this episode of Talking HealthTech, Peter Birch attends the Creative Careers in Medicine (CCIM) Conference - Meet Me In The Mediverse 2024. He speaks with experts who explore the depth of these challenges in the industry, advocate for transformative changes, and point towards the integration of innovation and flexibility as key solutions.

This episode features:

Cheryl Martin - Chair ACEM Workforce Wellbeing Executive, Australasian College for Emergency Medicine
Carlo Bellini - Director and Founder, Health Innovation Performance (HIP) Consulting
Robin Mann - Consulting Director, Health, Fujitsu

Key Takeaways:

Cheryl Martin highlights the need for systemic changes in emergency medicine
Carlo Bellini speaks to the struggle many face in seeking a fulfilling career within healthcare and technology, and the importance of understanding one’s personality and beliefs in overcoming limitations.
Robin Mann draws upon his considerable experience in digital health to provide insights into the role of consulting and technology in evolving healthcare practices.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, Pete attends the Connect Virtual Care Conference 2024 in Sydney. The event was held over 2 days with three distinct but interconnected conferences:

The National Telehealth Conference,
The Medication Safety & Efficiency Conference,
And the newly introduced Hospital in the Home Conference.

And they each focus on crucial aspects of virtual care, from the intricacies of telehealth to the nuances of medication safety and the revolutionary models of home-based care.

Pete caught up with a speaker from each stream of activity, to capture the essence of the discussions that were held at the event, to bring you this podcast episode today.

Dr Sarah Robinson from the NHS in England explores the intricacies of activity-based costings, and how proven technologies can address healthcare inequalities.

Digital health nurse Kate Renzenbrink, discusses her progression in the field and the significance of sharing information for enhanced healthcare outcomes.

Senior Medical Officer Shaun Hosein from Queensland Health, touches on the practical aspects of virtual healthcare, its governance, and ethics.

Key Takeaways:

💻 Embracing Digital Transition: Kate Renzenbrink's journey to digital health nursing highlights the critical role of education and community in shaping health technology practices.

📱 Virtual Care Models: Dr. Sarah Robinson and Shaun Hosein discuss the need for flexible, interoperable solutions that address specific healthcare priorities and allow for efficient treatment, such as in the case of simple cellulitis.

👩‍⚕️ Patient-Centric Approach: Central to the discussions is the involvement of patients in their healthcare journey and ensuring their access to information, which can lead to better safety and outcomes.

🧠 Human-Centred Computing: Collaboration on a model for altering human decision-making behaviors within Electronic Medical Records (EMRs) points towards innovative approaches in health informatics.

📜 Governance and Ethics in Virtual Healthcare: Shaun Hosein highlights the modalities of virtual care and stresses the importance of good governance and proper training to maintain high standards of patient care.

Check out the episode and full show notes on the Talking HealthTech website.

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This episode of Talking HealthTech hosted by Sophie Turner features an in-depth discussion with Travis Hodgson, Chief Operating Officer at Healthdirect Australia, Aaron D’Souza, Strategic Account Manager – Government Programs at MedAdvisor Solutions, and Anish Calpakam, Head of Partnerships at Hot Doc.

Together, we explore the integral collaboration between Healthdirect and healthcare software vendors that emerged during the COVID-19 pandemic, highlighting the advancement of the Vaccine Clinic Finder and how technology is reshaping access to healthcare. Tune in as we dive into the symbiotic relationships that are setting new benchmarks in HealthTech and offering insights into the future of the industry.

Key Takeaways:

Collaboration between healthtech stakeholders is a standout theme, demonstrating the importance of government and vendor partnerships in enhancing healthcare technology.
There's a significant focus on improving the patient experience and ensuring access to healthcare, particularly in the context of COVID vaccine distribution and beyond.
The episode highlights how existing technologies and infrastructure were repurposed to meet the challenges of the pandemic rather than starting from scratch.
The seamless integration of systems and the removal of barriers, including privacy and technology challenges, illustrates the strength of collaboration and the agility of the industry.
Discussions around future potentials for this partnership model shed light on how such approaches can evolve to manage other healthcare services, indicating a promising roadmap for healthcare technology’s role in urgent care, chronic disease management, and beyond.
The importance of keeping the conversation going beyond technical collaborations to include proactive communication and building enduring support coalitions for health reform.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking HealthTech, host Peter Birch sits down with Amit Vohra to discusss some big changes in CPD requirements for clinicians that are already in effect, but many don’t even realise it.

Amit explains the origins of CPD Home, the changes in CPD standards, and the impact these changes have on the medical profession.

Key Takeaways:

The implementation of new CPD standards by the medical board has led to significant changes in CPD compliance for healthcare professionals.
CPD Home has emerged as a solution to simplify and streamline the CPD process, ensuring doctors remain compliant with the new standards.
The platform is designed to make CPD tracking and reporting easier for practitioners, covering various mandatory requirements such as continuous learning, professional reflection, and cultural safety.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking HealthTech, we sit down with Leon Young, the pioneering Founding CEO of Cogniss, to delve into the transformative world of no-code technology in digital health. Leon shares his journey from a serial entrepreneur to spearheading the no-code movement with Cogniss and reveals how no-code infrastructure is revolutionising the way digital health solutions are created and scaled globally. With insight into the origins of Cogniss, considerations for Australian companies looking to expand internationally, and advice on harnessing no-code platforms, this episode is packed full of invaluable wisdom for researchers, entrepreneurs, health professionals, and digital health enthusiasts.

Key Takeaways

The importance of no-code infrastructure in bridging the gap from ideation to commercialisation of digital health solutions.
How no-code solutions empower organisations to tackle underserved health markets and cater to patients with rare conditions by making development faster, more accessible, and cost-effective.
Insights into Cogniss's strategic establishment of headquarters in the UK and advice on global expansion for Australian health tech innovators.
Specifics on Cogniss's role in nurturing digital health innovation and the types of organisations and people who stand to benefit the most from their no-code platform.
Opportunities available for Australian digital health entities to replicate successful overseas interventions and collaborations.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking Health Tech, Sophie Turner chats with Claire Wu, CEO of Breathe Into Peace. Claire shares her journey from being a therapist to founding Breathe Into Peace, and how her background in mental health has influenced her entrepreneurial pursuits. She discusses the intersection of mental health, entrepreneurship, and technology, offering insights into the polyvagal theory and its impact on the nervous system.

Claire talks about developing innovative products to help manage anxiety and shares her experiences in overcoming challenges in entrepreneurship. She provides valuable advice to healthcare professionals considering entrepreneurship and envisions the future of mental health space and Breathe Into Peace's contribution to its evolution.

Key Takeaways

The polyvagal theory, focusing on the vagus nerve's role in regulating a person's internal state and responses to external cues, and its role in understanding emotional and physiological challenges such as anxiety and burnout.
A regulated nervous system is built upon the four pillars of body, mind, connection, and spirituality. To improve the nervous system, building awareness, regulating, healing damage, expanding capacity, and co-regulating with others is essential.

Check out the episode and full show notes on the Talking HealthTech website: talkinghealthtech.com

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, Ben Hurst, CEO of HotDoc, delves into the world of on-demand care and the evolution of healthcare technology. Ben discusses how patients are seeking faster and more convenient healthcare solutions, which requires a shift from the traditional appointment-based care model to an on-demand approach. Join the conversation to gain insights into the challenges and opportunities associated with implementing on-demand care in the healthcare industry.

Key Takeaways:

🕒 On-Demand Care: Ben highlights the significance of on-demand care in meeting patients' desire for faster, more convenient healthcare services, emphasizing the need to move away from the traditional appointment model. ⚡

😌 Patient Expectations: Patients are increasingly prioritizing convenience and efficiency over maintaining a strong, individual relationship with their doctor, signaling a shift in the healthcare landscape. 🔄

🔗 Integration and Interoperability: HotDoc's deep integration with leading practice management systems ensures a seamless and efficient workflow for healthcare professionals, benefiting both the practitioners and patients.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking HealthTech, Peter Birch interviews Elizabeth Koff, the Managing Director of Telstra Health. They discuss the critical focus areas for Telstra Health and the journey to revolutionise healthcare through technology. The conversation addresses the risks of cybercrime in a digitised healthcare environment and the measures required to safeguard systems, as well as the transformative potential of AI in healthcare and how it could redefine patient care and system efficiency.

Key Takeaway:

Telstra Health is a leader in digital health connectivity, in particular following recent partnerships and innovations. Telstra Health is powering the current drive to connected healthcare and helping create the future of digital healthcare, in Australia and internationally.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech recorded from Hamilton Gardens in New Zealand, Peter Birch speaks with Rafic Habib, the managing director for Clinovera in the Asia Pacific. Rafic shares insights into his background in healthcare technology and the work that Clinovera does in the global engineering space. The discussion delves into topics such as patient engagement, interoperability, artificial intelligence (AI), and the challenges and opportunities in the healthcare technology sector.

Key Takeaways:

Rafic emphasises the importance of patient engagement and interoperability as crucial aspects of healthcare technology.
The discussion touches on how technology companies like Clinovera approach problem-solving, including building solutions from scratch or customising existing off-the-shelf solutions.
The episode highlights the significance of effective communication and documentation in the development of healthcare technology solutions, stressing the importance of spelling out ideas to ensure alignment between the vision and the developed product.
Rafic emphasises the role of readiness and clear project definition from the client's end, stating that organisational readiness is crucial for successful collaboration.
The impact of emerging technology, governance, and security issues in healthcare technology, particularly in locations such as the UAE, and the need for data management balancing privacy, accessibility, and relevance is discussed.

Check out the episode and full show notes on the Talking HealthTech website..

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech recorded at Hamilton Gardens in New Zealand, host Peter Birch speaks with guest Steve Zinsli to talk about the innovative healthcare technology company, HealthNow. Steve Zinsli shares his journey and passion for making healthcare affordable and accessible, discussing how HealthNow is changing the game in the industry. From the company's background to its offerings, Zinsli sheds light on their approach to redefining employer-funded healthcare and the impact it can have on both employees and employers.

Key Takeaways:

🚀 Steve Zinsli's journey from building brick-and-mortar healthcare businesses to moving into the tech space, and finally creating HealthNow, demonstrates the evolution of his passion for making healthcare accessible and affordable.

🏥 HealthNow's employer-specific product, which allows employers to pre-fund their employees' health wallets and determine where those funds can be spent, simplifies the way employers provide benefits to their diverse teams across various locations.

💳 The platform's utilisation of existing payment infrastructure, along with its technology to restrict spending to agreed-upon healthcare service sectors, provides a seamless and confident experience for both end users and healthcare providers.

🌍 The impact HealthNow aims to have on the accessibility of healthcare, demonstrated by their plans to expand into the Australian market and potentially influence organizational performance.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this special bonus episode of the Talking HealthTech Podcast, we bring you the first episode of a new Season of The Talking Blood Cancer Podcast, by The Leukaemia Foundation.

The Talking Blood Cancer Podcast is a proud member of The Talking HealthTech Podcast Network, the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation.

If you enjoyed this one make sure you subscribe to The Talking Blood Cancer Podcast to catch more episodes:

Apple Podcasts: https://podcasts.apple.com/au/podcast/blood-cancer-talks/id1633724992

Spotify: https://open.spotify.com/show/0RxIsbzs685Iy1WT3f1Umv

Website: https://www.leukaemia.org.au/how-we-can-help/information-and-education-services/podcasts-and-audio/

Talking Blood Cancer Episode Notes:

In this first episode of Season 4 of the Talking Blood Cancer podcast, our host Kate Arkadieff welcomes Peter Geary, a resolute myeloma patient and advocate, to share his profound journey since being diagnosed with asymptomatic myeloma in 2018. The episode begins with Peter recounting the moment of diagnosis and the subsequent "watch and wait" approach that marked the early days of his experience with blood cancer.

Peter's story provides a candid exploration of the evolution of his disease 18 months post-diagnosis, the treatments he underwent—including chemotherapy and an autologous stem cell transplant—and the life adjustments he has had to make. Kate and Peter engage in a thoughtful dialogue, covering the physical and psychological repercussions of his treatments, strategies for side effect management, the significance of fitness, and the preparations necessary for a stem cell transplant.

Also tapping into Peter's laudable involvement with advocacy groups, his deep-seated commitment to the cause of equitable healthcare access, and the necessity of standardised care protocols, particularly in regional Australia. This episode testimony from Peter underscores the vital role of a resilient mindset, the support of loved ones, and a proactive approach to one's healthcare journey in navigating the complexities of living with blood cancer.

Listeners also gain insights into the practical aspects of recovery, from maintaining a healthy weight to navigating daily activities while managing side effects from ongoing treatments. Moreover, the episode features enriching discussions on the support services essential in crafting a harmonious recovery environment and the transformative power of exercise in maintaining a semblance of normalcy in life.

Kate concludes the session by expressing appreciation for Peter's wisdom and contributions, affirming the episode's provision of valuable guidance for anyone navigating a blood cancer diagnosis or supporting someone in that battle.

The Talking Blood Cancer Podcast is brought to you by the Leukaemia Foundation and is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network

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In this episode of Talking HealthTech recorded at Digital Health Week NZ, host Peter Birch interviews Blaik Wilson, CEO of Cemplicity, a company specialising in patient-reported measures.

Blaik provides insights into the significance of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) in understanding patient health and experiences. The conversation covers the impact of collecting and analysing this data, the challenges faced in the healthcare industry, and the future priorities for Cemplicity.

Key Takeaways:

The significance of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) in understanding patient health and experiences.
The importance of capturing and analysing patient data to drive care improvement and provide patient-centric, personalised care.
The potential of utilising patient-reported measures to enhance the healthcare system by connecting patients with their care teams, especially when they are away from immediate care.
The role of technology, service layer, and customer success in capturing and utilising patient-reported measures effectively.
The impact of global data consolidation in understanding patient perceptions and benchmarking.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review and share it with someone who might get some value from it.

Keen to take your health tech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech recorded at Healthcare Week in Hamilton New Zealand, host Peter Birch speaks with Jane Prowse, CTO of FiveP, and Nicole Hosking, Operations Director for Radiology and Molecular Imaging and Therapy at Austin Health.

They discuss the development of the Baret role-based communicator app, a solution that addresses communication challenges in Austin Health. Jane and Nicole share insights into the creation of the app, its functionality, and the impact it has had on clinical workflows.

Key Takeaways:

The Baret app was developed to address complex communication challenges, such as finding the right person to communicate with 24/7 and minimising the use of multiple communication methods.
The app leverages Microsoft Teams for seamless integration, reducing the need for additional logins and authentication steps.
Baret focuses on clinical governance, incorporating measures to ensure communication quality, safety, and risk management within the hospital environment. It also provides valuable data insights for better assessment of communication quality and workload.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Peter Birch speaks with a diverse panel of experts from the healthcare and technology sectors. Recorded during the bustling HiNZ Digital Health Week in Hamilton, New Zealand, this collection of interviews provides a valuable snapshot of the current and future landscape of health informatics in New Zealand.

Featured in this episode:

Manu Sione - Te Whatu Ora / Health New Zealand
Dr Simon Kos - Microsoft
Anne O'Hanlon - Orion Health
Robin Blythe - PhD Student QUT
Dr Angela Lim - Clearhead
Dr Kaveh Safavi, Accenture
Grahame Grieve - HL7 Australia
Tim Corbett - Health Informatics New Zealand (HiNZ)
Brian Biggs - Intersystems
Christopher Dawson - Spritely
Sarfraz Ahmad - Valentia
Al Duncan - Webtools NZ
Ryl Jensen - Digital Health Association NZ
David Habib - Fujifilm

We explore themes such as interoperability, digital transformation challenges, the significance of community in healthcare, and the embracing of new technologies like AI. Get ready for an engaging tour through the minds of those driving the pulse of health tech innovation in New Zealand!

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode, Sophie Turner from Talking HealthTech brings us conversations with a variety of healthcare and technology experts recorded at Victorian Healthcare Week 2023. Key figures include Grahame Grieve discussing the "Sparked" initiative, Rebecca Meynell from the Victorian Department of Health, Cody Johansen from HealtHIE Nevada, Nickola Allan from Maryborough District Health Service, Tim Bowles from Royal Perth Hospital, Jon Herries from Te Wah Tu Ora Health New Zealand, Amy McKimm from Alfred Health, Brett Chambers from Western NSW LHD, and Eleanor Milton from Monash Health.

They cover a wide array of topics including digital health standards, challenges in rural and metropolitan healthcare, the impact of AI on the health system, patient engagement in digital health, and the role of digital platforms in healthcare innovation.

Key Takeaways:

Importance of digital health standards and the need for involvement in initiatives like "sparked" discussed by Grahame Grieve.
Challenges and rewards of working in rural and remote communities emphasised by Nickola Allan.
The innovative approach of Royal Perth Hospital to continuous patient monitoring using AI and telehealth solutions.
The significance of the patient voice in digital health highlighted by Amy McKimm.
The transformation of pharmacy services in remote locations through digital platforms, as discussed by Brett Chambers.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it. Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content.

For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Peter Birch leads a live stream discussion on the current state of analytics and interoperability in the Australian and New Zealand healthcare industry. The episode features guests Robbi Karp, CEO of Fluffy Spider Technologies, specialising in interoperability solutions, and Andrew Aho from InterSystems, a data platforms specialist. The conversation delves into the challenges and opportunities surrounding the adoption of new technology, interoperability, and data analytics in healthcare. The guests share insights from the "state of analytics and interoperability study" conducted by InterSystems, shedding light on the perspectives of healthcare executives in the Australia and New Zealand region.

Key Takeaways:

The resistance to change within the healthcare industry, driven by factors such as patient risk, regulation, and fear of poor outcomes, presents challenges for adopting new technology and achieving interoperability.
The importance of leveraging technology vendors and partner community for solutions and support in addressing the limitations and challenges of achieving interoperability and sharing data in electronic discharge summary delivery.
The need for government support to drive data openness and standardisation for the benefit of patient outcomes, overcoming resistance to change within healthcare and technology providers.
The significance of aligning data strategy with organisational objectives and choosing technology partners with a rich ecosystem to drive progress in Australian healthcare.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Peter Birch interviews Hal Wolf, President and CEO of HIMSS, a global nonprofit with over 125,000 members advocating for the transformation of healthtech through information and technology.

They discuss key highlights and must-see speakers and topics at the upcoming HIMSS 24, critical issues in healthtech, the role of artificial intelligence in healthtech, the modernised INFRAM, and the significance of sustainability in the healthcare industry. Hal Wolf shares valuable insights into the future potentials of healthcare, the challenges, and innovations that healthcare professionals need to be aware of.

Key Takeaways:

The significance of the HIMSS 24 event and the collaboration with Informa Markets in organising large-scale healthcare events.
The role of artificial intelligence in shaping the future of healthcare and its potential in predictive modelling and healthcare monitoring.
The importance of sustainability in healthcare, including environmental impact, focusing on carbon emissions and the need for energy-conscious applications.
The launch of the modernised INFRAM by HIMSS, focusing on the back-end systems needed for the development of system platforms and operational strategies, with an emphasis on cybersecurity, technology adoption, and environmental sustainability.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, we bring you the highlights from the ANDHealth Digital Health Summit in Melbourne. Featuring industry leaders and experts from across the globe, the summit focused on international market expansion and digital health trends. The discussion delves into the challenges and insights gained while navigating the US market for digital health products. Guest speakers, including Dr. Devinder Chauhan, Fiona Hammond, Emma Ball, Peter Hawkes, Kate Merton, Amandeep Hansra, and Bronwyn Le Grice, provide valuable insights into the potential of digital health, industry challenges, and the impact on patient outcomes.

Key Takeaways

Transitioning to the US Market: Dr. Devinder Chauhan shares insights on transitioning from Australia to the US market, highlighting the challenges and learnings.
Digital Patient Engagement: Fiona Hammond from Perx Health discusses their success and challenges in providing digital patient engagement tools and their expansion in the US market.
Collaboration and Equity of Care: The importance of collaboration and equity of care in diverse industries is emphasised by Fiona Hammond and Kate Merton from Chicago ARC.
Partnering with Startups: Peter Hawkes from Johnson & Johnson Medtech shares the importance of building relationships with startups at different stages of their lifecycle and engaging with large corporations and pharma.
Impact of Digital Health on Underserved Populations: The event highlights the significance of designing digital health technologies for underserved populations and promoting health equity.

Check out the episode and full show notes on the Talking HealthTech website..

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking HealthTech, host Peter Birch is in Tokyo, Japan, speaking with Shinya Yamamoto, a startup mentor, clinical research innovation professor, and futurist. They delve into the opportunities and challenges in the healthtech industry in Japan, addressing the impact of an ageing population and rising healthcare costs. Shinya provides insightful perspectives on the Japanese healthcare ecosystem, the need for innovation, and the government's increased interest in supporting technology startups.

Key Takeaways

Healthcare Challenges in Japan: The discussion highlights the challenges posed by an ageing population and rising healthcare costs in Japan, which creates a need for innovation and technological advancements in the industry.
Role of Small Incubators: Shinya emphasises the significance of small incubators and startups in driving innovation, given the nimbleness and flexibility they offer compared to large organisations.
Government Support and Global Market Entry: Shinya explains the Japanese government's increasing interest in supporting startups, making it an opportune time for entrepreneurs to enter the Japanese market. He also discusses the importance of building with a global mindset for technology startups.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking Health Tech, host Peter Birch catches up with Professor Clara Chow, a cardiologist and academic director of the Westmead Applied Research Centre (WARC). Clara shares insights into WARC's innovative work in addressing chronic diseases like cardiovascular diseases, diabetes, and lung disease using technology to improve healthcare delivery. The episode delves into the importance of evidence-based solutions in the healthcare space, the development of digital clinical trials, the launch of DigiCuris, and the potential impact on patient care in the future.

Key Takeaways:

Importance of Evidence-Based Solutions: Clara emphasises the significance of evidence-based solutions and the need to ensure that technology effectively improves health outcomes and patient experience, while being cost-effective.
Customised and Personalised Approach: WARC utilises simple, customised, and personalised digital technologies to support patients with a diverse range of chronic health conditions, ensuring that communication and support are accessible to everyone, regardless of language or technological proficiency.
Impact of Digital Clinical Trials: Clara discusses the positive impact of digital clinical trials on patients, highlighting the effectiveness of a text message-based education support program in improving health markers and patient adherence.
Development of DigiCuris: The launch of DigiCuris as a culmination of years of research learnings, aiming to deliver complex, personalised, and evidence-based healthcare programs to a wide range of patients, focusing on chronic health conditions.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content.

For more information visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking Health Tech, host Peter Birch is joined by Anoushka Gungadin from HeraMED to discuss the revolutionising of maternity care through digitalisation. Anoushka shares insights into the current challenges and limitations in maternity care and the role of technology in enhancing care for pregnant women. They cover the mum-centric approach to care, the features of HeraMED's solution, integration with healthcare providers, and the broader impact on healthcare systems.

Key Takeaways:

The traditional model of maternity care has remained largely unchanged for about 100 years, with care being centred around hospitals and care providers. HeraMED's solution aims to revolutionise maternity care by delivering a mum-centric approach, empowering women with continuous and convenient care while maintaining the same level of medical grade safety and accuracy.
The solution consists of a Heracare app that integrates different care plans, real-time feedback, and education from renowned sources like the Mayo Clinic. It also allows for the remote monitoring of various pregnancy-related parameters such as blood pressure, glucose levels, and foetal heart rate, facilitating early intervention and reducing the need for frequent in-person visits.
The implementation of digital technologies in maternity care has the potential to address accessibility and equity issues, making high-quality care available to women in remote, rural, and underserved areas. Furthermore, collaboration and ecosystem buy-in are essential for the successful integration of such solutions into healthcare settings and for driving policy changes.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, we are joined by Stefano Bini, an orthopaedic surgeon and professor at the University of California, San Francisco. Stefano discusses the global digital transformation in healthcare and his research in hip and knee arthroplasty. He shares insights on the varying healthcare challenges in different parts of the world, the potential for technology to solve accessibility issues in healthcare, and the increasing adoption of telehealth in Australia. Additionally, he highlights the value of AI for diagnostics and emphasises the importance of addressing pain points in healthcare.

Key Takeaways:

The potential of AI and generative AI in healthcare systems and the opportunities they bring.
The importance of digital transformation in healthcare and the impact of various technologies such as 3D printing, blockchain, avatars, and voice recognition software.
The need for technology vendors to focus on co-designing solutions for specific use cases within healthcare systems.
The increasing adoption of telehealth in Australia, emphasising its importance for improving access to healthcare in rural and remote areas.
The significance of understanding local market pain points and the potential for technology applications in different contexts.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking HealthTech, host Peter Birch is joined by Dr Gihan de Mel, a general practitioner (GP) and an expert in health technology. Gihan delves into the topic of preventative care for relatively fit, healthy populations and identifies missed opportunities for early intervention, particularly for women going through menopause. He emphasises the need for technology to streamline GP reporting requirements and tasks, highlighting the potential time-saving and meaningful impacts on patient consultations.

Gihan and Peter also discuss the future of technology in healthcare, including the adaptability and practical solutions for small-scale issues, such as the innovative use of the stream deck during the COVID vaccination period.

Key Takeaways

🚨 The missed opportunity for preventative care in relatively fit, healthy populations, particularly for women going through menopause, and the need for earlier intervention to avoid missing years of care.

⏱️ The significance of practical solutions in healthcare and the impact of technology on time-saving and meaningful impacts in patient consultations.

🌐 The potential of small-scale solutions, such as the innovative use of the stream deck during the COVID vaccination period, to streamline administrative tasks and enhance productivity in general practice.

🩺 The evolving landscape of general practice in Australia, the funding models, the involvement of stakeholders, and the increasing prevalence of private billing, and their potential impact on patient care and preventive measures.

Check out the full discussion in this episode and explore the complete show notes on the Talking HealthTech website. https://www.talkinghealthtech.com/podcast

If you're enjoying the show, we'd love for you to leave a review and share it with someone who might find it valuable.

If you’re keen to elevate your healthtech to the next level, consider becoming a THT+ Member for access to networking, learning, offers, events, and much more. For further details, visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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At the HLTH 2023 conference in Las Vegas, ANDHealth led the Australian Delegation of healthtech companies keen to showcase their solutions to the US market. During the event Pete visited all of the Australian company delegate attendees to learn more about the problem they are solving to bring you this episode today.

Guests include Bronwyn Le Grice - CEO of ANDHealth, Peter Cranes - CEO & Co Founder of Nutromics, Scott Taylor - CEO & Co Founder of Perx Health, Nishanth Krishnananthan - CO-CEO of Vantari VR, John Kelly - CEO & Founder of Atomo Diagnostics, and Francis White - Vice President of Global Business Development at Adherium.

The conversation delves into the complexity of the Australian and US healthcare systems, challenges faced by health tech companies, and the importance of understanding these systems for successful market entry and collaboration.

Key Takeaways:

The significance of personal connections and learning from companies with US market experience.
The importance of targeting the right people, having a focused strategy for meetings, and understanding the unique challenges in the US healthcare market.
The value of building relationships, understanding the US audience, and addressing the needs of patients, healthcare providers, and employers in the US market.
Emphasis on the potential for business in the US due to its size, but the need to navigate the complexity of the market.

Timestamps:

[01:16] Bronwyn Le Grice - CEO, ANDHealth

[04:32] Helen Souris - CEO, Cardihab

[06:10] Peter Vranes - CEO & Co Founder, Nutromics

[09:20] Nishanth Krishnananthan - CO-CEO, Vantari VR

[11:58] John Kelly - CEO & Founder, Atomo Diagnostics

[13:53] Jill Freyne - Deputy Chief Scientist, CSIRO

[15:58] Edwina Wenkart - CEO, PenCS & Kean Seng Lim - Chief Medical Advisor, PenCS

[18:46] Francis White - Vice President of Global Business Development, Adherium

[22:18] Scott Taylor - CEO & Co Founder - Perx Health

[24:00] Shayne Mele - CEO, Scripted Health Technology

[26:33] Alex Naoumidis & Chris Naoumidis - Co Founder & Co CEO, Mindset Health

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

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In this special episode of Talking HealthTech, Peter Birch attends HLTH 2023 in Las Vegas with over 10,000 attendees to speak with industry experts and thought leaders. This is part 2 of a 2 part episode recorded at HLTH, so make sure you’re subscribed to the podcast so you can be the first to catch all the episodes.

In this episode Pete speaks with Maryam Sadeghi, Lisa Shah, Jenna Carl, Mike Montello, and Aaron Gani. The episode delves deep into the world of digital health and technology, covering topics such as AI in dermatology, digital therapeutics for mental health, treatment of chronic metabolic diseases, and the importance of prevention in healthcare and more.

Key Takeaways

Maryam Sadeghi emphasises the importance of responsible AI implementation and fair access to technology, especially in dermatology and cancer care, aiming for diversity and inclusion in data sets.
The discussion on digital therapeutics for mental health highlights the potential of non-drug options, such as VR, smartphones, and wearables, and the need for patient data security and a great patient experience.
Lisa Shah focuses on healing metabolism and reversing type two diabetes, stressing the significant impact of preventing disease progression and the cost savings associated with eliminating high-cost medications.
The potential of digital twin technology to create a whole-body digital twin of human metabolism and its role in understanding and managing chronic diseases.

Timestamps

[01:17] Jenna Carl - Chief Medical Officer, Big Health

[14:33] Lisa Shah - Chief Medical Officer, Twin Health

[19:50] Maryam Sadeghi - CEO MetaOptima

[33:24] Aaron Gani - Founder & CEO BehaVR

[43:57] Mike Montello - SVP, R&D Digital and Tech, GSK

Check out the episode and full show notes on the Talking HealthTech website.

Enjoying the show? Leave us a review, and share it with someone who might benefit from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

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In this special episode of Talking HealthTech, Peter Birch attends HLTH 2023 in Las Vegas with over 10,000 attendees to speak with industry experts and thought leaders. This is part 1 of a 2 part episode recorded at HLTH, so make sure you’re subscribed to the podcast so you can be the first to catch the next episode.

In this episode, guests Kate Brown, Alex Spanko, Chakra Toleti, Ron Dixon, and Holly Miller share their perspectives on the use of technology in healthcare, including elder care, addressing nursing shortages, managing chronic diseases, and the impact of virtual care observation. The episode covers the innovations and challenges in healthcare technology and emphasises the importance of trust, technology, and data science in driving health innovations.

Key Takeaways

The need for a full continuum of care and social support for aging individuals, with a focus on dignified care in the preferred setting, by Alex Spanko.
The importance of utilising technology to address nursing shortages, improve healthcare efficiencies, and gradually evolve towards AI-enabled workflows, advocated by Chakra Toleti.
The disruptive approach of Care Hive Health in outpatient scheduling and managing chronic diseases, highlighting the acceptance of remote healthcare and the pivotal role of navigators in supporting patients.
The impact of Collette Health's virtual care observation technology in preventing falls, reducing staff burden, and improving patient safety and outcomes, as shared by Holly Miller.
The emphasis on personalization of benefits and the impact of generative AI in healthcare, as discussed by Kate Brown at the Health 2023 conference.

Timestamps:

[01:30] Kate Brown - Health Innovation Leader - Mercer

[11:27] Alex Spanko - Center for Innovation - The Green House Project and Pioneer Network

[23:00] Holly Miller - President Colette Health

[31:18] Chakra Toleti - Founder & CEO care.ai

[43:32] Ron Dixon - CEO CareHive Health

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Tracey Wilkinson, host of the Investor Meets Innovator Podcast by Life Sciences Western Australia.

About Investor Meets Innovator by LSWA:

In this limited podcast series, we’ve brought together a series of conversations with experts from medical science to finance to help demystify investing in biotech, medtech and digital health (also known as the life sciences).

This podcast has been brought to you by Life Sciences WA (Western Australia’s Life Sciences Industry Association) in collaboration with Talking HealthTech.

It has been possible with funding support from the West Australian government through the New Industries Fund and the REDI initiative, managed by MTPConnect on behalf of the Medical Research Future Fund and with the support of ANDHealth.

For more, follow Life Sciences WA on LinkedIn and Twitter or subscribe to the mailing list at lifescienceswa.com.au.

About This Episode

In this episode of the Investor Meets Innovator Podcast, host Peter Birch is joined by Ian Brown, Executive Chairman, and Intan Oldakowska, Chief Scientific Officer, of Rex Ortho. They discuss the journey of Rex Ortho, a platform technology company focused on orthopaedic fixations, particularly in proximal femoral fractures.

Intan shares the background of Rex Ortho, which started in 2012 when she and her co-founder, Matt Oldakowski, were approached by a surgeon with a need for a solution to fixation failures. Intan and Matt embarked on their PhD research, learning about biomechanical engineering, regulatory requirements, and commercialisation. After several pivots and investments, they are now preparing for a clinical trial.

Ian, who joined the organisation later, talks about his decision to invest in Rex Ortho. He was drawn to the idea because it came from a surgeon with a genuine need, and he appreciated the effort and investment Intan and Matt put into understanding the market and gathering feedback from surgeons. Ian conducted his due diligence by interviewing surgeons and industry executives to assess the potential of the technology.

Throughout the episode, listeners gain insight into the challenges and successes of launching a healthcare startup, the importance of collaboration between clinicians and engineers, and the balance between financial returns and positive impact in healthcare investments.

To learn more about Rex Ortho and their innovative orthopaedic fixations, visit their website https://www.rexortho.com.au/

We’d love your feedback on this podcast series, please take a moment to complete this short survey: https://forms.office.com/r/W0R1cEtMjh

The LSWA Podcast is brought to you by Life Sciences WA. Stay updated on LSWA and connect by visiting our website https://www.lifescienceswa.com.au

This show is a proud member of the Talking HealthTech Podcast Network — the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network.

Check out more episodes from LSWA Podcast:

Apple Podcasts: https://podcasts.apple.com/us/podcast/life-sciences-wa-investment-series-investor-meets-innovator/id1660685214

Spotify: https://open.spotify.com/show/6UEdKH8spewetYPt0GcxLJ

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Chantelle from the Spot On Podcast by MSCAN - The Melanoma & Skin Cancer Advocacy Network.

About The Spot On Podcast:

The Spot On Podcast gives you a baseline understanding and knowledge about skin cancer, and helps navigate you through that journey ahead through diagnosis and treatment.

The Spot On Podcast is brought to you by the Melanoma & Skin Cancer Advocacy Network (MSCAN) - who are providing a new, innovative approach to tackle Australia’s national cancer.

MSCAN engages with Australia’s leading clinicians, researchers and advocates with the aim of increasing the knowledge of those affected by a diagnosis.

For more information about the advocacy work going on to help Australia get skin serious, check out mscan.org.au

About This Episode:

Welcome to Series 3 of the Spot On podcast.

In Series 1, we focused on the fundamentals of skin cancer, interviewing some of Australia's leading clinicians on the topic. In this season, we're focused more on the human side of a diagnosis.

Series 2 we looked more on the human side of a diagnosis.

In this series, we take a step back and look holistically at a skin cancer diagnosis – providing the answers to the questions many people have about looking after their mental health related to their skin cancer diagnosis.

Dr. Eleanor De Ath-Miller is a registered psychologist with a Doctoral degree in clinical neuropsychology. She is a coach and consultant in private practice, and also works as a Senior Clinical Neuropsychologist at a public hospital in Melbourne. Eleanor is always looking for ways to make evidence-based health and wellbeing information more meaningful for individuals, leaders and teams, so they can tune into their bodies and minds, manage change and challenge, and do more of what matters in life.

We look at how you may feel about a skin cancer diagnosis and ways to adjust, what are normal reactions to a diagnosis, how to manage stress and other coping strategies, and preparing the people around you.

The Spot On Podcast is brought to you by the Melanoma & Skin Cancer Advocacy Network (MSCAN) - who are providing a new, innovative approach to tackle Australia’s national cancer. MSCAN engages with Australia’s leading clinicians, researchers and advocates with the aim of increasing the knowledge of those affected by a diagnosis.

MSCAN is grateful to the clinicians interviewed in our podcast series. They have all provided their time and input freely and independently.

The content discussed in these episodes is for information purposes only and should not be considered as medical advice. Please make sure you speak with a medical professional for advice relating to your own specific situation

Check out more episodes from The Spot On Podcast:

Apple Podcasts: https://podcasts.apple.com/au/podcast/spot-on-podcast-by-mscan/id1580507153

Spotify: https://open.spotify.com/show/6yXbicGBf3wXPTkoXHHZfo

Website: https://mscan.org.au/learning-hub/podcasts/

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Dr. Elise Putt from Creative Careers In Medicine Podcast.

About the CCIM Podcast

Join Drs Amandeep Hansra, Dana Phang and Elise Putt as they interview the most inspiring and creative minds in medicine!

Learn all about the many exciting directions a medical degree can take you - from performing arts to technology to entrepreneurship and everything in between.

Creative Careers in Medicine is an Australian run community, aiming to equip people with the confidence and skills to forge their own unique and fulfilling career path

About the Episode

In this episode of Creative Careers in Medicine, host Dr Elise Putt speaks with Dr Sandro Demaio, CEO of VicHealth, a statutory agency in Victoria focused on promoting public health.

Sandro shares the importance of living longer, healthier lives and promoting well-being over appearance and weight. He underlines the impact of external factors on health and calls for understanding and compassion in addressing health challenges.

Sandro advocates for less judgement and more humility and kindness in the healthcare system, sharing insights on his career transition from clinical work to public health and his various impactful initiatives.

Sandro's career path was influenced by his Italian background, passion for food and culture, and his experiences as a junior doctor delivering aid work in various communities.

His role as CEO of VicHealth involves managing complex public health systems to improve health outcomes for populations facing significant challenges. His work includes running health awareness campaigns, influencing national data privacy legislation, working with local governments, investing in research and programs, and rolling out youth-led food hubs to address food insecurity.

Sandro emphasises the importance of communication and understanding in addressing issues such as chronic disease and climate change. He highlights the need for people to understand the challenge, recognise existing solutions, and contribute to creating a healthier world. Demaio also shares insights into time management, leadership development, and the need for better public health advocacy among doctors.

This episode provides valuable insights into career opportunities in public health and emphasises the impact of purpose-driven leadership in making meaningful contributions to society.

To get more CCIM, subscribe so you never miss an episode, join our Facebook community and subscribe to our newsletter:

https://creativecareersinmedicine.com/

https://www.facebook.com/CreativeCareersInMed/

The CCIM Podcast is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network

Check out more episodes from the CCIM podcast:

Apple Podcasts: https://podcasts.apple.com/au/podcast/creative-careers-in-medicine-podcast/id1457313295

Spotify: https://open.spotify.com/show/0STg3XBXQ90UdwBTeyrM4U?si=60e4a2c735c84556

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Riwka Hagen, Chris Smeed, and Kim Poyner from The Medicubes Podcast.

About the Medicubes Podcast

The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

About the Episode

Welcome to The Medicubes Podcast with your hosts Riwka Hagen, Chris Smeed, and Kim Poyner.

This episode features guest Deb Walter, a practice owner and manager of Sanctuary Medical Practice in Fletcher, New South Wales.

Deb has firsthand experience with the NDIS (National Disability Insurance Scheme) and is passionate about accessibility and inclusion in healthcare because of her son Charlie, who lives with spina bifida and intellectual disability.

In this episode, the hosts and Deb discuss the successes and challenges of NDIS and share insights into how healthcare organisations can improve their services to support individuals with disabilities.

Key Takeaways

The NDIS is still in its infancy compared to Medicare, but it has made a dramatic impact on improving accessibility and affordability of healthcare for people with disabilities such as catheterisation, which used to cost thousands of dollars.
The diverse range of coverage that NDIS offers makes it hard to navigate, and individuals need more help to determine what funding they should have.
NDIS takes an individual approach to putting the client at the centre of funding, which dramatically changed Charlie's life.
The guardianship and financial management process for people with disabilities can be confrontational for parents who have to ask the state for permission to care for their son/daughter.
However, people with disabilities need to have a say in who makes decisions for them, even if they can't independently make all decisions.
The staff in healthcare organisations should connect with patients on a more personal level and remember their preferences and interests.
People with disabilities respond well to staff members who connect with them and become a part of their story, such as employing those who are neurodiverse and have intellectual disabilities.
Standards for medical staff certification, such as CPR, may exclude people with disabilities, and we need to think more flexibly about these standards and not exclude carers and parents of people with disabilities from the healthcare workforce.
Health professionals need templates to easily put together disability-related documents, and collaboration is needed to work towards creating and sharing templates as a resource.
The paperwork in the disability service sector is huge, and staff turnover in group homes can cause difficulties for patients in continuity of care.
Hospitals and healthcare facilities need to have staff who genuinely care and are willing to adapt to each individual's needs, including providing a parking spot and quiet space for individuals with disabilities.

Links & Resources

Charlie's Facebook page: https://www.facebook.com/charliedidthis
NDIS Quality and Safeguards Commission worker orientation module: https://www.ndiscommission.gov.au/workers/worker-training-modules-and-resources/worker-orientation-module
Disability awareness training: https://disabilityawareness.com.au/elearning/disability-awareness/
Useful links for intellectual disability: https://aci.health.nsw.gov.au/resources/intellectual-disability/id-essentials/resources/useful-links

Check out more episodes from Medicubes:

Apple Podcasts: https://podcasts.apple.com/us/podcast/medicubes/id1635000183

Spotify: https://open.spotify.com/show/6H6hJ1lMo8Wt5OK2rzLFkZ?si=952a1830b9964869

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Victoria Betton from Digital Ecology Podcast.

About the Digital Ecology Podcast

The Digital Ecology podcast creates a window into the backstory of technology adoption in the UK’s healthcare system. Through interviews with experts in the field, we shine a light on the inner workings of digital health and uncover a world of complexity and challenge. We are in the foothills of technology adoption, where the hype doesn’t always match the reality.

About the Episode

In this episode of Digital Ecology, I speak with guest Jo Robinson, Professor and Head of Suicide Research at Orygen, a leading youth mental health service in Melbourne, Australia. Jo Robinson leads research programs on suicide prevention, specifically focusing on reducing suicide risk among young people.

Our conversation centres around Jo's work with the CHATsafe intervention, a project focused on safe online communication about suicide and self-harm. Two pilot studies were conducted to test the effectiveness of the intervention, with the first study assessing young people's confidence, skills, and willingness to communicate about suicide online, as well as adherence to CHATsafe guidelines.

Results from the initial campaign were promising, showing that the intervention was safe, feasible, and effective in increasing young people's confidence and willingness to intervene against suicide online. A second study targeted individuals who were bereaved by or exposed to suicide, producing similar positive results and further confirming the safety, feasibility, and potential effectiveness of CHATsafe.

At the time of recording, a randomised control trial is underway to test the universal campaign, with the goal of providing care and support to young people in the environment where they already spend time, potentially overcoming barriers to seeking professional help.

One of the key aspects of Jo's work is the emphasis on co-design and youth participation. Bespoke co-design workshops were conducted to ensure that the content of the CHATsafe guidelines meets the specific needs of different subpopulations, including LGBTQIA+ youth, South Sudanese communities, and Aboriginal Torres Strait Islander groups.

The development of the guidelines involved input from young people from the beginning, and the content was co-designed with their input. The resources aim to educate adults about online safety tools and functionality, empowering them to support young people in having safe conversations about suicide.

Throughout the episode, we discuss the effectiveness of social media as a tool for mental health support, the need for investment in mental health services, and the importance of addressing gaps between awareness campaigns and available care. We also touch on the challenges regarding access to healthcare for mental health and suicide prevention in Australia and the UK, particularly in light of the COVID-19 pandemic.

Join me and Jo Robinson in this episode as they delve into the world of digital mental health interventions and explore the potential for social media to play a role in suicide prevention among young people.

Check out more episodes from Digital Ecology Podcast:

Apple Podcasts: https://podcasts.apple.com/gb/podcast/digital-ecology-podcast/id1613898368

Spotify: https://open.spotify.com/show/5pFf3xb6pk1alEM1dzP3RG?si=4134288ee1ba44d5

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Dr Sean Stevens from The Good GP.

About The Good GP

The Good GP, the education podcast for busy GPs; brought to you by Dr Tim Koh, Dr Krystyna DeLange and Dr Sean Stevens.

The Good GP is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation.

Disclaimer: The Good GP podcasts are for informational purposes only and do not constitute medical advice. Always seek the advice of a specialist GP or other qualified health provider with any questions you may have regarding a medical condition.

About the Episode

In this episode of The Good GP, host Dr Sean Stevens discusses the innovative use of AI in healthcare with Kai Van Lieshout, co-founder and CEO of Lyrebird Health, and Dr Ryan Vo, a practising GP and co-CEO of Nouveau Health Medical Centre Group.

Delving into the functionality and potential benefits of Lyrebird Health, a medical transcription tool that utilises AI to automate the process of transcribing doctor-patient consultations and generating comprehensive notes in as little as 10 seconds.

Kai explains the distinct features of Lyrebird Health, emphasising its ability to ambiently transcribe entire consultations in the background and automatically generate detailed notes, referrals, and patient letters post-consult.

The vision for Lyrebird Health is to empower healthcare practitioners by streamlining administrative tasks, enabling them to dedicate more time to patient care.

Dr Ryan Vo, as an end-user of Lyrebird Health, shares his experience of significant time savings, improved patient engagement, and enhanced rapport-building with patients. He underscores the tool's potential in streamlining processes, reducing operating expenses, and aiding clinicians in delivering enhanced patient care.

Kai addresses the risks associated with AI in healthcare, highlighting the importance of adherence to regulations governing software as a medical device, data privacy, and security. They also talked about the future potential of AI in general practice, with a focus on automation and how it can enhance patient care, practice efficiency, and streamline workflows.

The Good GP Podcast is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialization.

Learn more at www.talkinghealthtech.com/podcast/network

If you have any questions or would like to contact The Good GP, send an email to thegoodgp@gmail.com

Check out more episodes from Medicubes:

Apple Podcast: https://podcasts.apple.com/au/podcast/the-good-gp/id1212751478

Spotify: https://open.spotify.com/show/5Rw9eohsYjvMFKKyMWMKl6

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Dr. Elise Putt from Creative Careers In Medicine Podcast.

About the CCIM Podcast

Join Drs Amandeep Hansra, Dana Phang and Elise Putt as they interview the most inspiring and creative minds in medicine!

Learn all about the many exciting directions a medical degree can take you - from performing arts to technology to entrepreneurship and everything in between.

Creative Careers in Medicine is an Australian run community, aiming to equip people with the confidence and skills to forge their own unique and fulfilling career path

About the Episode

In this episode of the Creative Careers in Medicine podcast, Dr Elise Putt speaks with Dr Ben Bravery, where he shares his experiences and insights that will resonate with both healthcare professionals and those with their own lived experience as a patient through the healthcare system.

Ben starts by discussing his observations of the behaviour among junior doctors, senior doctors, and nurses during his time on the wards, which led to him writing articles published in reputable outlets like ABC and The Guardian. As he embarked on his internship in oncology, he reflected on his aspiration to become an oncologist and his evolving understanding of medicine and being a patient.

Drawing from his personal experiences as a patient, Ben shares his struggles to navigate the healthcare system, feeling a lack of agency, and encountering difficulties in understanding technical concepts. These experiences motivated him to address the dissatisfaction felt by both doctors and patients, leading him to write the book "The Patient Doctor" and advocate for a more compassionate and patient-centred approach to healthcare.

During the conversation, Ben opens up about his own health journey, sharing the anxiety he felt before his colonoscopy and the shocking discovery of a large ulcerated lesion. He candidly discusses the challenges and setbacks he faced during his recovery, including feeling miserable and forgotten in the hospital, and the distressing threat of having a tube inserted due to troubles eating.

Transitioning to his career choices, Ben explores his unique path from initially working in a department focused on conservation and animal protection to joining Questacon's science circus, and subsequently becoming a youth ambassador in China. Through these experiences, he developed a strong interest in patient safety, patient advocacy, clinician well-being, system redesign, and quality improvement.

To wrap up the episode, Ben highlights the importance of understanding the individuality and complexity of patients, as well as the need for doctors to prioritise their own well-being. He shares his passion for making a positive impact on people's lives, changing perspectives on illness, and reshaping the healthcare system.

To get more CCIM, subscribe so you never miss an episode, join our Facebook community and subscribe to our newsletter!

Website: https://creativecareersinmedicine.com/

Facebook: https://www.facebook.com/CreativeCareersInMed/

The CCIM Podcast is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network.

Check out more episodes from CCIM podcast:

Apple Podcasts: https://podcasts.apple.com/au/podcast/creative-careers-in-medicine-podcast/id1457313295

Spotify: https://open.spotify.com/show/0STg3XBXQ90UdwBTeyrM4U?si=60e4a2c735c84556

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts! This episode is brought to you by Chris, Kim and Rif from Medicubes.

About the Medicubes

The Medicubes team brings you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions.

About the Episode

In this episode of Medicubes, join Ben Ryan and Kelly Chard as they discuss the intricacies of payroll tax for GP clinics.

They cover how payroll tax affects medical practices in Australia and the recent crackdown by revenue offices on non-compliant practices. Hear real-world cases highlighting the importance of properly classifying doctors to not run into payroll tax pain later down the line.

Key Takeaways:

Payroll tax is a state-based tax administered by each state's revenue office, not the ATO (Australian Taxation Office)
Revenue offices are actively cracking down on medical practices that have been non-compliant with payroll tax regulations.
Recent cases involving Optical Superstore and Thomas and Naaz have brought attention to the issue of properly classifying doctors and patients under the Payroll Tax Act.
Medical practices need to consider payroll tax when dealing with doctors and patients and seek advice from experienced professionals.
It is essential for medical practices to have conversations with knowledgeable professionals who specialise in both accounting and legal aspects of the medical industry.
Updating bank accounts without considering the wider plan will not fix any existing payroll tax issues.
Collaborating with legal advisors and experts is crucial to ensure operational changes align with legal advice.
Understanding the business structure, evaluating day-to-day operations, and seeking professional advice are the first steps in managing payroll tax risks.

Remember this episode is not professional advice in any way. Please seek your own accounting and legal advice taking into account your own unique circumstances.

Check out more episodes from Medicubes:

Apple Podcasts: https://podcasts.apple.com/us/podcast/medicubes/id1635000183

Spotify: https://open.spotify.com/show/6H6hJ1lMo8Wt5OK2rzLFkZ?si=952a1830b9964869

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Tracey Wilkinson, host of the Investor Meets Innovator Podcast by Life Sciences Western Australia.

About Investor Meets Innovator by LSWA:

In this limited podcast series, we’ve brought together a series of conversations with experts from medical science to finance to help demystify investing in biotech, medtech and digital health (also known as the life sciences).

This podcast has been brought to you by Life Sciences WA (Western Australia’s Life Sciences Industry Association) in collaboration with Talking HealthTech.

It has been possible with funding support from the West Australian government through the New Industries Fund and the REDI initiative, managed by MTPConnect on behalf of the Medical Research Future Fund and with the support of ANDHealth.

For more, follow Life Sciences WA on LinkedIn and Twitter or subscribe to the mailing list at lifescienceswa.com.au.

About This Episode:

In this episode of the Investor Meets Innovator Podcast, host Peter Birch sits down with Paul Anderson, the Managing Director of Orthocell. With over 25 years of experience in the medical space and a background in device development and regenerative medicine, Paul shares his insights on the life sciences industry and the journey of bringing innovative medical technologies to market.

Paul discusses the challenges and opportunities in the healthcare industry, particularly in Western Australia where the economy is heavily reliant on the mining industry. He emphasises the importance of intellectual property protection and the role it plays in generating value in products and advancements in manufacturing.

Through his own experiences with Orthocell, Paul highlights the crucial elements for success in the life sciences, including multidisciplinary teams, funding, faith, and patience. He dives into the lengthy and complex pathway to market for medical devices and pharmaceutical products, shedding light on the challenges investors in the industry need to understand and navigate.

Paul also shares the story of Orthocell's pioneering technique to treat tetraplegic patients, resulting in improved mobility and life-changing outcomes for patients like Adrian. He explains the role of patient advocates, surgeons, and government support in developing successful and marketable technologies.

We’d love your feedback on this podcast series, please take a moment to complete this short survey: https://forms.office.com/r/W0R1cEtMjh

The Investor Meets Innovator Podcast is brought to you by Life Sciences WA. To stay updated on LSWA and connect, visit our website https://www.lifescienceswa.com.au

This show is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network.

Check out more episodes from LSWA Podcast:

Apple Podcasts: https://podcasts.apple.com/us/podcast/life-sciences-wa-investment-series-investor-meets-innovator/id1660685214

Spotify: https://open.spotify.com/show/6UEdKH8spewetYPt0GcxLJ

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Victoria from Digital Ecology.

About Digital Ecology:

The Digital Ecology podcast creates a window into the backstory of technology adoption in the UK’s healthcare system. Through interviews with experts in the field, we shine a light on the inner workings of digital health and uncover a world of complexity and challenge. We are in the foothills of technology adoption, where the hype doesn’t always match the reality.

About This Episode:

In the first of my second series of the Digital Ecology podcast I host a panel conversation about the role of simulation in healthcare professional training and how it applies to all stages of design, development and implementation of digital technologies in the NHS.

I'm joined by James Woollard, a child psychiatrist and chief clinical information officer along with Wendy Chapman and Kit Huckvale from the University of Melbourne who run an immersive simulation space.

We chat about the role of simulation in mitigating risk of harm when implementing digital health interventions and in working out unintended consequences of how a technology might work in practice. Simulation has a role in assessing complexity - taking into account the technology itself, environment, culture, people, process and how data works. We discuss real life examples of simulation in practice and the groundbreaking Validitron at the University of Melbourne - how it works with technology companies and researchers - bridging the gap between implementation and evidence generation. Simulating common scenarios can assist in exploring what could go wrong, reducing the cost of failure and improving uptake as well as the peripheral factors such as devices and connectivity.

Check out more episodes from Digital Ecology:

Apple Podcasts: https://podcasts.apple.com/gb/podcast/digital-ecology-podcast/id1613898368

Spotify: https://open.spotify.com/show/5pFf3xb6pk1alEM1dzP3RG

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Chantelle from the Spot On Podcast by MSCAN - The Melanoma & Skin Cancer Advocacy Network.

About The Spot On Podcast:

The Spot On Podcast gives you a baseline understanding and knowledge about skin cancer, and helps navigate you through that journey ahead through diagnosis and treatment.

The Spot On Podcast is brought to you by the Melanoma & Skin Cancer Advocacy Network (MSCAN) - who are providing a new, innovative approach to tackle Australia’s national cancer.

MSCAN engages with Australia’s leading clinicians, researchers and advocates with the aim of increasing the knowledge of those affected by a diagnosis.

For more information about the advocacy work going on to help Australia get skin serious, check out mscan.org.au

About This Episode:

Welcome to Season 2 of the Spot On podcast. In Season 1, we focused on the fundamentals of skin cancer, interviewing some of Australia's leading clinicians on the topic.

In this season, we're focused more on the human side of a diagnosis.

MSCAN is thrilled to have renowned journalist Deborah Knight involved and interviewing patients about their journey with skin cancer and the road ahead.

In this episode, Deb speaks with Deborah Hutton, who has publicly shared her experiences with skin cancer.

Deb has made her career as a fashion model, an editor of The Australian Women’s Weekly, a TV presenter, and entrepreneur.

In this conversation, Deb openly shares her reflections on her experience with skin cancer and advice to all Australians when it comes to being skin serious.

Check out more episodes from The Spot On Podcast:

Apple Podcasts: https://podcasts.apple.com/au/podcast/spot-on-podcast-by-mscan/id1580507153

Spotify: https://open.spotify.com/show/6yXbicGBf3wXPTkoXHHZfo

Website: https://mscan.org.au/learning-hub/podcasts/

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During the holiday season, Pete and the team from Talking HealthTech are taking a well earned break, so while they're away, the hosts of various shows from within the Talking HealthTech Podcast Network are sharing some of their favourite episodes from their own podcasts!

This episode is brought to you by Tim, Krys and Sean from The Good GP.

About The Good GP:

The Good GP, the education podcast for busy GPs; brought to you by Dr Tim Koh, Dr Krystyna DeLange and Dr Sean Stevens.

The Good GP is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation.

Disclaimer: The Good GP podcasts are for informational purposes only and do not constitute medical advice. Always seek the advice of a specialist GP or other qualified health provider with any questions you may have regarding a medical condition.

About This Episode:

In this episode of The Good GP, host Dr Tim Koh welcomes Glen Turner, Australia Health Lead of Parkrun Australia, to discuss the global health and social phenomenon that is Parkrun.

As one of the largest weekly 5-kilometre events held in thousands of locations worldwide, Parkrun encourages physical activity, volunteering, and community support. Glenn and Tim delve into the non-competitive and inclusive nature of Parkrun, its relationship with general practitioners through the Parkrun Practices initiative, and the substantial evidence supporting its health benefits for both physical and mental well-being.

They further encourage listeners to participate in Parkrun during the holiday season and share how to find and engage with Parkrun events in their communities.

The Good GP Podcast is a proud member of the Talking HealthTech Podcast Network - the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network

If you have any questions or would like to contact The Good GP, send an email to thegoodgp@gmail.com

Check out more episodes from The Good GP:

Apple Podcasts: https://podcasts.apple.com/au/podcast/the-good-gp/id1212751478

Spotify: https://open.spotify.com/show/5Rw9eohsYjvMFKKyMWMKl6

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Over the coming weeks on the podcast, the Talking HealthTech team are taking a well deserved break, and they've given the keys to the podcast to the hosts of the other podcasts that make up the Talking HealthTech Podcast Network.

Over the coming weeks you'll hear episodes from The Good GP, Medicubes, CCIM, Investor Meets Innovator, Digital Ecology and other podcasts that make up the THT Podcast Network. To learn more about the THT Podcast Network go to www.talkinghealthtech.com/podcast/network.

This show is made possible thanks to the support of our THT+ Members. Our Solo Membership is a great fit for anyone who is keen to fast track their learning and navigation of the digital health landscape, and our Start Up and Scale Up Membership suits companies looking to get the word out about what they do. Our company memberships will be moving to "application only" when the THT team return, so if you've been meaning to join, now is the time to do it to avoid disappointment. To learn more go to www.talkinghealthtech.com/thtplus

We hope you have a safe and fantastic holiday season. We're excited to bring you even more collaborative healthtech conversation in 2024!

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This is part two of a special two-part series of Talking HealthTech, recorded at the Digital Health CRC Curiosity Camp.

In these episodes we continue our exploration into the integration of technology and collaboration in healthcare. Join host Pete as he speaks with Georgie Drury, Guy Tsafnat, and Tim Veron on a range of topics including continuous glucose monitoring, the significance of women's health in the workplace, the role of standardised data in healthcare.

Key Topics:

Innovative Solutions for the Metabolic Health Crisis: Tim Veron, founder of Vively, discusses the metabolic health crisis in Australia and the role of continuous glucose monitoring in addressing it. He emphasises the importance of early intervention in metabolic health to prevent the onset of type two diabetes.
Research Collaboration for Evidence-Based Healthcare: Guy Tsafnat from Evidently highlights the critical role of industry and research partnerships in developing evidence-based healthcare innovations, underscoring the need for multidisciplinary collaboration in healthcare.
Prioritising Women's Health in Corporate Settings: Georgie Drury, CEO of Metaluma, advocates for improved support for women's health in the workplace. She discusses digital health solutions that focus on accessibility and evidence-based approaches, such as group coaching and doctor-led one-on-one coaching for conditions like perimenopause and menopause.

Check out the full discussion in this episode and explore the complete show notes on the Talking HealthTech website.

If you're enjoying the show, we'd love for you to leave a review and share it with someone who might find it valuable.

If you’re keen to elevate your healthtech to the next level, consider becoming a THT+ Member for access to networking, learning, offers, events, and much more. For further details, visit talkinghealthtech.com/thtplus.

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This is part one of a special two-part series of Talking HealthTech, recorded at the Digital Health CRC Curiosity Camp.

In these episodes, we dive into discussions about healthcare research and systemic change. Our guests in this episode, Jade Barclay and Dale Trevor, bring diverse perspectives on patient advocacy, equity in clinical trials, and healthcare innovation. These conversations were held amongst a group of digital health researchers, industry experts, patient advocates, and other key healthcare stakeholders, all gathered for a collaborative exploration at the Curiosity Camp.

Key Topics:

Challenges in Current Healthcare Research: Jade Barclay addresses the critical issue of representativeness in clinical trials, highlighting how current research often overlooks the diversity of clinical realities, particularly neglecting those severely affected or with multiple health conditions.
Bridging the Divide Between Research and Patient Experience: Dale Trevor emphasises the need for a shift in healthcare research methodologies, advocating for multi-disciplinary teams that align patient experiences with clinical outcomes and represent the complexity of real-world patient conditions.
Systemic Changes and Collaboration in Healthcare: The episode explores the necessity for systemic changes in the healthcare industry to better address chronic conditions and improve healthcare equity. It also discusses the role of collaboration and community networks in driving innovation and improving patient outcomes.

Check out the full discussion in this episode and explore the complete show notes on the Talking HealthTech website.

If you're enjoying the show, we'd love for you to leave a review and share it with someone who might find it valuable.

If you’re keen to elevate your healthtech to the next level, consider becoming a THT+ Member for access to networking, learning, offers, events, and much more. For further details, visit talkinghealthtech.com/thtplus.

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In this episode of Talking HealthTech, Peter Birch leads a discussion with Dr Matthew Vickers, Angus Wood from Eucalyptus, and Tiffany Young. The episode delves into the effectiveness of using technology to provide real-time support and interventions, the advantages of telehealth digital platforms in delivering consistent quality care, and the urgent need to elevate standards in digital health to ensure safety and efficacy in managing chronic disease, men's health, and obesity management.

Key Takeaways:

The value of digital healthcare for stigmatised conditions: Eucalyptus focuses on managing stigmatised conditions, such as men's health, obesity, and fertility. Their digital clinics offer patients access to care, especially those who may struggle with access due to their remote location or discomfort discussing their conditions face to face with GPs.

Quality care through comprehensive support: Eucalyptus provides not just consultations but also a wide range of services, including one-on-one email or telephone support, dieticians, and health coaching teams, creating a holistic care approach that aims for high-quality outcomes for patients.

Safety and data security: Eucalyptus takes data security seriously and holds external accreditations, ensuring patient data privacy and security. Their rigorous focus on patient safety includes independent certification and clinical audits to ensure the delivery of safe and effective care.

Timestamps:

[00:00] - Introduction

[02:45] - Overview of Eucalyptus and their Services

[04:23] - Purpose and Focus of Eucalyptus

[05:53] - Measuring Impact and Success

[07:31] - Operational Perspective and Growth

[08:58] - Transparency and Safety in Telehealth

[15:26] - Patient Experience and Engagement with Eucalyptus

[18:23] - Data Security and Safety

[23:52] - Industry Engagement and Future Roadmap

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking HealthTech, host Peter Birch is joined by Nick White and Kaye Hocking from Alcidion. Together, they delve into the topic of improving patient care and streamlining healthcare journeys. They emphasise the importance of prioritising clinician and patient needs before integrating technology, focusing on data liberation and technology support for clinical workflow. The conversation covers patient flow management, the value of data integration and interoperability in healthcare, and the potential of artificial intelligence in predicting demand and capacity mismatches in patient flow.

Key Takeaways:

Understanding patient flow as managing care delivery for individual patients and across the system

Importance of prioritising clinician and patient needs before integrating technology

Tailoring patient flow solutions to different hospital settings for optimising patient journey and experience

Benefits of optimising length of stay for patients and addressing patient discharge planning

The impact of digital solutions on bed management, handover preparation time, and administrative burden on clinicians

The potential of artificial intelligence and natural language processing in patient flow solutions

Timestamps:

[00:00] Introduction

[3:30] Kaye Hocking explains the concept of patient flow management and its significance in healthcare

[9:20] Nick White emphasizes the importance of prioritizing clinician and patient needs before integrating technology

[15:45] Discussion on tailoring patient flow solutions to different hospital settings

[21:10] Exploring the challenges in patient allocation and the impact of technology on managing patient information

[30:05] Importance of data integration and interoperability in healthcare and patient care delivery

[35:40] The benefits of optimising length of stay for patients and the potential of artificial intelligence in predicting demand and capacity mismatches

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

Talking HealthTech Audience Survey

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In this episode of Talking HealthTech, Anthony Murray, Head of Growth at Opyl, joins host Peter Birch to discuss the revolution of health research and clinical trials through the use of digital-focused recruitment platform Opin, and AI-driven Analysis Portal, Trial Key.

They delve into the current challenges and opportunities in health research, including the barriers to clinical trial participation, the importance of patient advocacy groups, and the role of technology in improving clinical trial recruitment and efficiency.

Key Takeaways:

Use of Digital Channels for Clinical Trial Recruitment: Using digital channels like social media, search engines, and online platforms for patient recruitment beyond the traditional methods.

Importance of Patient Advocacy Groups: The importance of patient advocacy groups in connecting individuals to health research and clinical trials, as well as supporting research advocacy.

Accessibility and Inclusivity in Health Research: The need to address the barriers of medical and digital literacy, language, accessibility, and diversity to ensure inclusivity in health research participation.

Co-Design and Collaboration: The significance of co-design and collaboration between researchers, sponsors, and participants to create meaningful and inclusive clinical trials that represent the diversity of the population.

Timestamps:

[00:00] - Introduction

[01:21] - Meet Anthony Murray

[02:24] The statistical risk behind health research and the traditional methods of finding volunteers for clinical trials.

[04:46] Advantages of messaging beyond patient lists and the role of technology in expanding referral networks for clinical trial participation.

[07:42] Importance of considering lived experience and the challenges related to medical and digital literacy in clinical trial communication.

[09:09] Trends in the number of clinical trials in Australia and the barriers to participation, including language, accessibility, and diversity.

[11:21] Launch of the world's first registry with accessible language to facilitate clinical trial search and participation.

[13:17] Importance of co-design and diversity in clinical trials and the challenges of accessibility and inclusivity.

[:15:12] Collaboration with Bio New South Wales and the focus on commercialization and support for healthcare innovators.

[17:51] The role of Opyl in connecting to patient advocacy groups and building digital hubs for education on health research participation.

Access the full episode article on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Peter Birch dives into the world of digital health innovation and recognition at the Telstra Health Brilliant Women in Digital Health Awards. He is joined by guests Sonika Tyagi, Arcot Sowmya, Frances Kay-Lambkin, and Kate Taylor, who share their experiences, insights, and challenges in the field. From the importance of collaboration and data analysis to the significance of purpose-driven work and the need for diversity in the tech industry, this episode highlights the incredible contributions made by women in digital health.

Key Takeaways:

👩‍⚕️ Developing healthtech solutions that seamlessly integrate into the workflow of users and require minimal additional effort is a major focus.

🤝 Collaboration, teamwork, and a shared purpose are critical to unlock the potential of digital technologies in healthcare.

🔍 Building trust and strong relationships with stakeholders is essential for creating evidence-based and trusted solutions.

💡 Understanding the needs of the person being helped and maintaining human connection are important in driving innovation.

🎓 Providing direction, opportunities, and motivation to students in the university context is crucial for fostering the next generation of digital health professionals.

🔮 Anticipating future demands and staying ahead of healthcare trends is essential for long-term success.

👏Recognising and celebrating the contributions of entire teams in research and development is just as important as individual recognition.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this ever-evolving world of healthcare technology, efficiency and streamlined processes are crucial. On this episode of Talking HealthTech, host Sophie Turner delves into the brand evolution of Magentus Practice Management and their eBookings solution with CEO Michelle Blanchard, alongside Tatum Nixon - Consulting Suites Manager at Healthscope.

Together, they discuss the transformation from Genie Solutions to Magentus, the importance of interoperability, and how eBookings is revolutionising the way healthcare professionals manage theatre bookings.

Key Takeaways:

The brand evolution of Magentus Practice Management from Genie Solutions.
The development of eBookings as the first FHIR enabled open API theatre booking solution in Australia.
The collaborative process behind implementing eBookings within a large private hospital group in Australia.
The ability of eBookings to streamline communication and workflow between doctors, Practice managers, and hospitals.
The positive impact of eBookings on patient experience and reducing cancelled surgeries.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Pete is joined by Hamish Mackellar, the founder and owner of Fluger, a corporate health management platform that has expanded its services to include pharmacies.

Hamish discusses the evolution of Fluger from coordinating vaccinations in the workplace to providing a comprehensive end-to-end solution for pharmacy management. He highlights the increasing scope of services offered by pharmacists and the need for a flexible platform to manage these services efficiently. The conversation also touches on the importance of patient user experience and data security in the pharmacy setting, and how Fluger partners with Google Cloud for their robust security standards to ensure the protection of patient data.

Key Takeaways:

🏢 Fluger developed as a corporate health management platform but expanded to serve pharmacies due to the shift of vaccinations from the workplace to pharmacy settings during COVID.

👨‍⚕️ Fluger offers a full end-to-end solution for pharmacies, allowing pharmacists to access various services from one platform without disrupting their workflow.

📈 The scope of practice for pharmacists is continually expanding, and Fluger enables pharmacists to quickly adapt and incorporate new services into their practice.

🌐 Fluger focuses on providing a seamless user experience for patients, including online booking and record management, to ensure a positive experience and improve retention.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Peter Birch is joined by Denisha Allicock, Public Health Strategist at MTX, and Bryan Tan, Chief Health Officer for Salesforce APAC.

They discuss innovative solutions being developed in healthcare technology, particularly in the areas of mental health and integrated behavioural health. They delve into the importance of collaborative partnerships for innovation and the role of technology in connecting healthcare professionals and patients.

Key Takeaways:

🤝 Collaborative partnerships between healthcare organisations and technology providers are crucial for developing innovative solutions in healthcare.

🚀 Salesforce and MTX work together to create innovative healthcare solutions by leveraging the Salesforce platform and bringing in subject matter experts.

🔄 Integrated behavioral health involves a multidisciplinary approach, with behavioral health clinicians working alongside physicians to provide comprehensive care for patients.

🌐 Telehealth and digital technologies play a significant role in connecting healthcare professionals and enabling a holistic view of patient care.

👥 Involving patients in their treatment plans leads to better outcomes and adherence to medication.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Peter Birch sits down with Shawn Wigham, the Managing Director of HPA, to discuss the evolution of the company and the solutions they provide in the healthcare space. Shawn shares how HPA started as a one-man operation with a credit card, and has grown to have 50 employees across multiple locations in Australia. They also delve into the importance of hardware and software integration in healthcare, as well as the value of partnerships and collaborations in the industry.

Key Takeaways:

🚀 HPA started as a small operation and has grown significantly over the past 10 years, now employing 50 people across various locations in Australia.

🖥️ The company specializes in providing innovative solutions in hardware, such as computers and cards, for the healthcare industry.

🔗 The synergy between hardware and software is crucial in creating effective solutions for healthcare facilities.

💡 Shawn and his team have identified the need to expand into the software space and have been working with global software providers to bring new solutions to Australia.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, Peter Birch is joined by Carey Campbell, the clinical director for Australia and New Zealand at Orion Health. The discussion delves into the challenges and benefits of transitioning from paper-based healthcare records to seamlessly integrated digital care records in the hospital landscape across Australia and New Zealand.

They explore the complexities of implementing electronic medical records and the importance of aligning digital care records with clinical workflows to eliminate workarounds. The conversation also touches on the significance of removing paper from the healthcare system and highlights the potential impact on patient safety and efficient care delivery.

Key Takeaways:

Transitioning from paper-based healthcare records to digital care records poses significant challenges due to the specific nature of health information and the complexities of the healthcare system.
Despite the hurdles, the benefits of digital care records are numerous, including improved accessibility, seamless sharing of information, and enhanced patient care.
The implementation of electronic patient records requires perseverance, clinician engagement, and a mindset geared towards long-term benefits, as it involves a significant shift in workflows and processes.
The use of mobile devices for accessing patient information provides flexibility and convenience for healthcare professionals, leading to higher levels of utilization and improving clinical efficiency.
Addressing concerns around data security and privacy, as well as building a culture of trust among clinicians and patients, are critical in the successful adoption of digital care records in healthcare settings.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Nathan Moore talks with Nicole Nixon, CEO of Five Faces. They discuss Nicole's diverse background in the Royal Australian Air Force, entertainment, manufacturing, and business turnaround, and how these experiences have shaped her approach to leading Five Faces.

They also delve into the concept of the digital front door in healthcare and how it improves patient access to care.

Nicole shares insights on how Five Faces managed the shift to focus on patient experience during the COVID-19 pandemic and the role of technology in facilitating this change.

They also explore why the healthcare industry is increasingly embracing digital technologies and the driving factors behind this trend.

Key Takeaways:

💼 Nicole's diverse background in various industries, including the Air Force, entertainment, and business turnaround, has shaped her approach to leadership in the healthcare industry.

📱 The digital front door in healthcare refers to how patients access their healthcare digitally, simplifying processes such as appointment scheduling and enabling virtual appointments.

🚀 Five Faces made a pivotal shift to focus on patient experience during the COVID-19 pandemic, and technology played a crucial role in facilitating the successful adoption of these changes.

🏥 The healthcare industry is increasingly willing to embrace digital technologies due to changing consumer expectations, the need to improve patient engagement, and the desire to reduce administrative burdens on clinicians and nurses.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Sophie Turner sits down with Phil Offer, CEO of BestMed, to discuss the power of connection in healthcare. BestMed is a leading medication management system that connects aged care, pharmacies, and doctors, aiming to improve patient safety and efficiency. Phil shares insights into the challenges faced in aged care, the importance of electronic medication management systems, and the process of implementing such systems across multiple facilities.

Key Takeaways:

• BestMed's software showcases the power of connection by bridging the gap between aged care, pharmacies, and doctors.

• Medication errors in aged care are a significant problem, with a high number of complaints to the Royal Commission. Implementing electronic medication management software can help address these issues.

• The biggest challenge in implementing medication management systems is the seismic change in regulations and the need to prioritise various aspects of aged care.

• The electronic national residential medication chart (ENRMC) is a part of BestMed's solution and helps reduce the risk of data duplication and errors in medication administration.

• Successful implementation of the ENRMC requires coordination and buy-in from all stakeholders, including GPs, pharmacies, and residential facilities.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Sophie Turner interviews Antony Ugoni, an expert in mathematics, statistics, and data science from Think & Grow.

Antony shares his insights on the importance of mathematical capability in all industries, and the shortage of skilled mathematicians who can effectively analyse the abundant data available in today's digital era.

He also discusses his work in healthcare and shares valuable perspectives on transforming the healthcare system to prioritise faster patient journeys and better health outcomes.

Antony's experiences in various sectors, such as fraud analytics and customer analytics, provide a unique lens through which to explore the intersection of mathematics and healthtech.

Key Takeaways:

The importance of mathematical capability in leveraging the vast amounts of data available in the healthcare industry.
The need for more skilled mathematicians and data scientists to analyse and interpret this data effectively.
The potential benefits of transforming the healthcare system to prioritise faster patient journeys and improved health outcomes.
The application of mathematics in various healthcare scenarios, including predicting conditions, optimising ad placement, and matching organ donors.
The challenges of disconnected data in healthcare and the potential benefits of centralised information access.
41:20: The importance of allocating resources to education and the environment.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Ruby Hartley is joined by guest Marc Berg, a healthcare education expert and business development professional at Area 9 Lyceum.

They delve into the world of adaptive learning and discuss its benefits for healthcare professionals and organisations. From the creation of adaptive learning courses to the impact on patient outcomes, Marc shares valuable insights and practical strategies for implementing adaptive learning in the healthcare industry.

Key Takeaways:

An adaptive learning course offered by Area 9 equips students with the skills to create their own adaptive learning courses, benefiting both smaller and larger organisations.
Area 9's unique biologic approach to adaptive learning, as opposed to inferential hardwired methods, allows for more personalised and effective learning experiences.
Area 9's adaptive learning software, used by prestigious institutions such as the New England Journal of Medicine and the American Heart Association, has revolutionised medical education and professional development.
Marc emphasises the importance of connecting adaptive learning to improved patient outcomes, and envisions a future where adaptive learning is integrated into medical conferences and organisational training programs.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking Health Tech, host Sophie Turner is joined by Dr Vishnu Gopalan, a general practitioner and the founder of Hola Health. Dr Gopalan shares his journey from being a GP to creating Hola Health, a telehealth platform that aims to make healthcare more accessible and affordable for all people. He talks about the challenges in accessing healthcare, the unique features of Hola Health, and their focus on providing mental health services.

Key Takeaways:

Hola Health is a telehealth platform that offers on-demand consultations with doctors within 10 minutes, making healthcare more accessible for all.
The platform also provides medicine delivery services, ensuring a complete end-to-end solution for patients.
Hola Health has been able to connect patients with GPs quickly by utilising the free time of doctors, such as lunch breaks or after work hours.
The platform aims to make mental health services more accessible and less daunting by providing timely consultations and facilitating appointments with psychologists.
The average wait time for a Hola Health consultation is only 5 minutes and 23 seconds, improving efficiency and access to care.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech recorded at VALDCON 2023, host Peter Birch speaks with Karl Goodman from Athletes Authority and Shaun Palmer, a physical therapist and VALD team member from the U.S.

They discuss the integration of technology in healthcare, particularly in improving athletes' performance metrics and streamlining the rehabilitation process. They also delve into the importance of leveraging metrics and data for effective patient treatment.

Key Takeaways:

📈 Technology plays a crucial role in tracking progress and facilitating the rehabilitation process for athletes.

📊 Data visualization is essential for athletes to gauge progress and maintain engagement.

💲Integrating technology into healthcare can create monetization opportunities and differentiate services.

💡A comprehensive initial consultation, involving athletic profiling and baseline data collection, can increase the perceived value and price of the service.

🏥 The integration of technology can contribute to the top line of a clinic's profit and enable sustainable growth.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Sophie Turner sits down with guest Vivek Krishnan, Chief Technology Officer of Alcidion.

They delve into the world of digital innovation in healthcare and discuss the importance of interoperability, event-driven platforms, and the FHIR standard (Fast Healthcare Interoperability Resources).

Vivek shares insights into Alcidion's patient flow solutions and how their FHIR events platform is revolutionising data exchange and improving patient care.

Key Takeaways:

The National FHIR Accelerator Programme, launched by the Department of Health and CSIRO, aims to facilitate real-time data exchange in healthcare in Australia.
FHIR (Fast Healthcare Interoperability Resources) is a standard that enables the exchange of healthcare information between different systems using technologies like HTTP, JSON, and MSDP.
Alcidion specialises in patient flow solutions and utilises event-driven platforms to process and manage healthcare events, triggering actionable outcomes.
The FHIR events platform improves the process of data exchange, standardises information in a FHIR format, and facilitates timely actions and alerts.
Interoperability has been a long-standing challenge in the healthcare industry, with the need for a common vocabulary and medium to facilitate seamless data exchange.

Check out the episode and full show article on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Peter Birch sits down with Vikram Palit, CEO and Founder of ConsultMed. Vikram discusses his background as a paediatrician and his journey into technology, as well as the founding and purpose of ConsultMed. The conversation explores the challenges of paper-based referrals and documents in healthcare, and how ConsultMed aims to digitise and streamline the referral process.

Key Takeaways:

Digital transformation in healthcare is no longer optional; it's a strategic necessity to improve efficiency and data security.
ConsultMed integrates digital referrals and workflow automation, aiming to replace antiquated paper-based systems.
AI technologies like Optical Character Recognition (OCR) significantly streamline the referral process by enabling direct-to-EMR capabilities.
Digital referrals offer improved speed and traceability, bolstering accountability and reducing the risk of data mismanagement.
Advanced AI can assist in document summarisation, alleviating the administrative burden on healthcare professionals.
Compliance with data security and privacy regulations is paramount when implementing digital and AI-based systems.
Overcoming challenges in digital transformation requires an overhaul of ingrained practices and strong buy-in from healthcare professionals.
Integration of AI and digital referrals with existing EMR systems is a focal point for bfuture developments.
Workforce implications, such as reducing burnout, are significant benefits of adopting automated systems.
As healthcare needs grow, the role of digital and AI technologies will become increasingly integral in delivering efficient and high-quality care.

Timestamps:

[00:00] - Intro

[00:14] - Meet Vikram

[00:38] - ConsultMed Intro

[01:26] - Paperwork Woes

[03:06] - Current Flow

[03:54] - Fax Issues

[05:53] - Reception Role

[06:17] - Data Entry

[08:12] - AI Cases

[13:35] - Data Security

[15:32] - Future Path

[16:40] - New Partners

[17:47] - Wrap Up

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking Health Tech, host Nathan Moore chats with Silvia Pfeiffer, the CEO of Coviu. Silvia shares her journey from being a computer scientist to co-founding Coviu and leading the digitization of health tech. They discuss Coviu's unique features as an all-in-one virtual care engagement platform, including its integration capabilities, administrative insights, and focus on uplifting the quality of care through clinical consultations. Silvia also delves into the challenges of interoperability and the practical steps Coviu has taken to address this issue.

Key Takeaways:

Seamless workflow integration is a cornerstone of effective telehealth platforms, something demonstrated by Coviu's capability to sync with existing healthcare software. This removes barriers in the patient experience and streamlines administrative tasks.
Beyond just video calls, telehealth platforms are revolutionising the quality of care through advanced clinical tools. Platforms like Coviu offer automated scoring systems and data visualisation features that empower healthcare providers to make informed decisions.
Interoperability remains a complex yet crucial challenge in healthcare technology. Coviu addresses this by leveraging APIs and adhering to FHIR standards, allowing for secure and efficient data exchange between platforms.
The telehealth landscape is significantly influenced by the work of cross-disciplinary professionals, like Silvia Pfeiffer, who bring expertise from other fields like computer science to address healthcare needs, particularly in underserved areas.
Administrative efficiency is a critical but often overlooked aspect of telehealth. Advanced analytics and oversight features in platforms like Coviu enable smoother coordination between patients and clinicians.
The broader impact of telehealth platforms extends to improving treatment planning and promoting evidence-based care. These platforms are centralising and digitising patient data, making it easier to monitor patient progress and adapt treatment plans accordingly.

Check out the episode and full show notes on the Talking HealthTech website.

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Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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This episode of Talking HealthTech was recorded live at University of Queensland during Taking Healthcare Everywhere - the launch of the 2023 Philips Future Health Index report.

In this discussion, host Peter Birch is joined on stage by Dr Steve Hambleton, Jade Barclay, and Dr Rolf Gomes for a discussion on the maldistribution of the healthcare workforce in Australia and the potential of digital advancements, including artificial intelligence (AI) and remote care, to address the issue.

The panelists share their experiences and insights, highlighting the importance of trust in AI systems, the need for equitable healthcare across regional and remote areas, and the role of technology in bridging the access gap. The episode also explores the challenges in achieving widespread adoption of AI in healthcare and the potential solutions to overcome them.

Key Takeaways

The maldistribution of healthcare providers in Australia is a major challenge, with a lack of placement in areas that need them the most.
Trust in AI systems is essential but can be difficult to gain and easy to lose, especially due to concerns about data hacks. However, the COVID-19 pandemic has increased trust in digital health records and accelerated the adoption of AI systems.
Australia lags behind other countries in AI investment, possibly due to lower levels of trust and risk tolerance. Enterprise-level AI models could help build trust among clinicians and patients.
Remote care and home monitoring through digital technology can improve equity in healthcare, empowering patients with information and tools.
The current healthcare system focuses more on sick care rather than prevention and promoting health. A more interconnected system, with individuals empowered to take care of themselves, is needed for effective healthcare reform.

Watch the episode and read the full article on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, host Sophie Turner sits down with Giovanni Loricella, the managing partner of Lifeblood Capital. Giovanni has a strong background in finance and has helped over 500 startups in the medical device and medtech industries. Lifeblood Capital focuses on assisting health tech startups by building teams and securing funding from the right investors. Giovanni shares his insights and strategies for raising capital, building the right team, and the importance of due diligence in the startup world.

Key Takeaways:

Startups often make the mistake of not conducting due diligence when raising capital, resulting in them reaching out to the wrong investors.
Angel investors should invest in the founder's passion and dedication, not just the technology.
Balancing the pursuit of investment with the core mission of the startup is crucial.
Finding the right team members who align with the startup's vision is vital for success.

Check out the episode and full show notes on the Talking HealthTech website.

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Keen to take your health tech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, Peter Birch is joined by guest Oliver Canfell, a Research Fellow in Digital Health at The University of Queensland and clinically trained as an Accredited Practising Dietitian.

In this episode, Oliver shares his journey from being confronted with the reality of patients struggling with obesity to their realisation of the need to treat people earlier and pursue a PhD in research to prevent unhealthy weight.

The conversation covers the successes and challenges of public health, the concept of precision in public health, and the role of digital health in predicting and preventing health issues.

Key Takeaways:

The concept of precision in healthcare is about using new types of data to target individual factors, whether social, behavioural, genomic, or related to the environment and infrastructure.
Digital health, particularly AI, allows for precise identification of individuals or groups at risk, enabling early intervention and prevention of health issues.
The shift from a break fix system to a predict-prevent system focused on consumer health is the next healthcare revolution.
Real-time data generation through digital health tools can provide more efficient and precise insights for policy-making and intervention.
The prevention of chronic diseases is a major global health challenge, and digital health has the potential to play a significant role in preventing and managing these diseases.

Check out the full episode and show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, THT Ambassador and VR expert Nathan Moore sits down with Amir Bozorgzadeh, the co-founder and CEO of Virtual Leap.

They discuss the use of virtual reality (VR) technology in addressing cognitive illnesses and learning challenges. Virtual Leap is using VR and neuroscience to improve brain function and overall cognitive health.

Tune in as we explore the evolution of the VR industry, the serious applications of VR in healthcare, education, and wellness, and the potential of VR to diagnose neurological issues.

Key Takeaways:

Virtual Leap combines virtual reality technology with neuroscience to address cognitive illnesses, learning challenges, and cognitive health.
The VR industry has evolved rapidly, with significant advancements in technology and mainstream adoption in healthcare, education, and corporate wellness.
VR can be a powerful tool in improving brain function and overall cognitive health. It offers unique features, such as immersive experiences and untethered devices like the Meta quest three.
VR is not just a gimmick but a valuable application of technology with real potential to tackle cognitive issues and enhance learning.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech, podcast host Peter Birch sits on a panel at the Talking HealthTech Winter Summit, moderated by Jessica White from Best Practice, alongside Dr Adam Moody, and Dr Talat Uppal to discuss the changing landscape of specialty GP clinics and their digital health needs.

They delve into the importance of workflow optimisation and interoperability in healthcare delivery and share their experiences and challenges with implementing technology solutions. The panel highlights the significance of collaborative care, patient engagement, and understanding the specific needs of clinicians. This episode offers valuable insights into improving health outcomes through technology.

Key Takeaways:

Workflow optimisation and interoperability are crucial for efficient healthcare delivery in specialty GP clinics.
Technology solutions should be purpose-built for specific clinical needs rather than forcing clinicians to adapt to existing technology.
Collaborative care and respect for allied health professionals are essential for providing comprehensive patient care.
Patient engagement, such as involving patients in healthcare decisions and using patient portals for information access, can improve outcomes.
Understanding the specific challenges and needs of clinicians is key to solving healthcare problems through technology integration.

Check out the episode and full show notes on the Talking HealthTech website.

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Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode recorded at the Talking HealthTech Winter Summit, we explore patient expectations in healthcare. Learn the importance of understanding who the patient is, what their expectations are, and how health tech businesses can meet those effectively. The conversation ranges from the role of patient advocacy, the duality of convenience vs clinical aspects, and the potential of technology in making healthcare more accessible and personalised.

Key Takeaways:

Improving productivity in the HealthTech care sector is essential to allocate more time for patients who need it the most.
Data sharing and interoperability are crucial components for efficient healthcare delivery and cost reduction.
Educating consumers about the healthcare system and empowering them to access their own information can lead to better healthcare outcomes.
Men's reluctance to seek medical help can be addressed through telehealth and other innovative solutions.
The consumerization of healthcare has the potential to reduce costs, improve quality, and increase accessibility and convenience for patients.
Capturing direct feedback from patients is vital in the consumerization process to enhance service provision.

Check out the full episode and show notes on the Talking HealthTech website.

Don't forget to leave a review and share the episode with someone who might find it valuable.

Become a THT+ Member to access the online community forum, quarterly summits, and more exclusive content. Visit talkinghealthtech.com/thtplus for more information.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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This episode of Talking HealthTech was recorded at, the THT Winter Summit 2023. The focus is on digital health implementations and the challenges of navigating change, collaboration, and adoption.

The panel includes David Kim from 3M, Sophie Turner from Talking HealthTech, Karen Vander-Wal from Sunshine Coast Health, and Dr. Bhavesh Patel, a Senior Paediatric Surgeon.

Together, they discuss the successful implementation of new speech recognition workflows at Sunshine Coast Health using 3M's AI-driven speech understanding technology. They explore the importance of organisational support, the right implementation strategies, and the adoption process that led to project success.

Key Takeaways:

Understanding user requirements and their learning styles is crucial in developing effective training programs for new technology adoption.
Having a dedicated education and adoption role, like Karen Vander-Wal, is essential in providing ongoing support and assistance to users.
The partnership between technology vendors and clinicians is valuable, as their deep understanding of clinician pain points allows for real-time feedback and collaborative problem-solving.
Successful technology implementation requires building relationships, trust, and strong communication between clinicians, vendors, and patients.
Having recognized Change Champions, especially senior clinicians, increases credibility and support for change initiatives.

Check out the full episode and show notes on the Talking HealthTech website.

Don't forget to leave a review and share the episode with someone who might find it valuable.

Become a THT+ Member to access the online community forum, quarterly summits, and more exclusive content. Visit talkinghealthtech.com/thtplus for more information.

Mentioned in this episode:

Talking HealthTech 2024 Audience Survey

It’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑Click the link to complete the survey now:

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In this episode of Talking HealthTech during Sexual Health Awareness Week, Sophie Turner speaks with James Sneddon from Stigma Health to discuss the significance of fostering a sex-positive culture and raising awareness about sexual health.

We explore pathology referrals and sexual health education, and the impact of increased telehealth adoption during the pandemic.

We also delve into Stigma Health's user-centric approach, which has been key to patient retention and word-of-mouth referrals.

Also learn about the business aspects of Stigma Health, like growth hacks, strategic partnerships and the pros and cons of external funding.

Key Takeaways:

Stigma Health has experienced exponential growth in the last 12 months, tripling their business and adding thousands of new patients per month.
They have built their success through strong clinical governance and earning a reputable reputation.
Word of mouth has played a significant role in their growth, especially in the field of sexual health.
While interested in seeking funding and support, Stigma Health has found ways to collaborate and improve their services without significant financial investment.
They have learned valuable lessons from past mistakes and are confident in their position as a market leader.

Timestamps:

[00:00] - Introduction

[01:09] - Meet James Sneddon, Stigma Health

[02:08] - Scaling Operations

[03:24] - Bootstrapping and Growth

[05:12] - Investment Opportunities

[07:56] - Lessons from Angel Investment

[09:07] - Addressing Sexual Health Taboos

[10:47] - Cost and Stigma Around Sexual Health

[11:35] - Challenges in Advertising

[12:49] - New Marketing Avenues

[15:19] - More Channels and Word-of-Mouth

[18:15] - Growth and Scaling

[18:41] - Sexual Health Awareness Week

[20:13] - Personal Touch in Customer Service

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch is joined by guest Ben McEvoy from Evrima to discuss the challenges and solutions related to recruiting participants for clinical trials.

Ben shares insights into the importance of motivation, multinational collaboration, and the role of technology in addressing recruitment and retention issues. This conversation sheds light on the critical role clinical trials play in advancing healthcare and overcoming public perception challenges.

Key Takeaways:

Motivation is a crucial factor in recruiting participants for clinical trials, and referral clinicians may not have adequate knowledge about a patient's motivation.
Multinational companies choose to conduct research in Australia due to its robust health system, stable democracy, and strong alliance with the US.
Evrima leverages technology to revolutionise clinical trial recruitment by partnering with healthcare organisations and exploring novel channels for reaching eligible and motivated participants.
Changing public perception and increasing awareness about clinical research can help overcome recruitment challenges and provide access to life-changing treatments.
Technology alone cannot solve recruitment problems, and a combination of human efforts and technological solutions is essential.

Check out the episode and full show notes on the Talking HealthTech website.

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In this episode of Talking HealthTech, host Peter Birch is joined by Thom Soutter, Business Development Director at Synapse Medical Services. They discuss the international endeavors of Synapse Medical Services and their unique approach to healthcare financing systems. They explore how to extend digital health solutions from outside of Australia into regions like the Middle East, navigating complex healthcare systems, different regulations and cultural norms, and maintaining integrity and efficiency of HealthTech solutions in different jurisdictions.

Key Takeaways:

Synapse Medical Services is a med tech company that specialises in healthcare financing and administration, with a focus on improving efficiencies, reducing wastage, and fraud in health systems.
They have developed technology to aid clinical coders, supplementing their work to support smaller facilities and improve turnaround times for reimbursement.
The complexity and detail of clinical coding requires extensive training, and the technology helps to make the process smoother and provide more visibility on facility revenue.
Building trust and credibility with the clinical coding community was important for Synapse Medical Services when introducing their technology solutions.

Check out the episode and full show notes on the Talking HealthTech website.

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In this Talking HealthTech episode, Peter Birch talks to Greg Miner and Guy Tsafnat from Evidentli about making healthcare data more useful. They discuss the technical aspects of data federation versus data aggregation and why these approaches are important. They also touch on how data federation is impacting HealthTech globally.

Key Points:

Evidentli uses AI to convert disorganised clinical data into a format that's easier to analyse, doing it faster than traditional methods.
Handling raw healthcare data usually takes a long time; Evidentli can speed up this process considerably.
They've developed a way to handle disorganised data, like clinicians' notes, more efficiently.
Evidentli's automated systems can be adapted for each customer, which enhances data accuracy.

For more, visit the Talking HealthTech website.

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📺 Watch this episode on YouTube: https://youtu.be/SDjGrXj5KYU

In this episode of Talking HealthTech, host Peter Birch interviews Kate Quirke, CEO of Alcidion, and Martin Moszczynski, founder of Olinqua.

The discussion revolves around the partnership between Alcidion and Olinqua to improve hospital operations using clinical and operational data. They delve into the challenges faced by the healthcare system in Australia, the power of data in improving patient care, and the role of technology in enabling healthcare advancements.

Key Takeaways:- The partnership between Alcidion and Olinqua aims to address long wait times and ramping in the healthcare system, providing a meaningful solution to a pressing issue.

The digitisation of building management, security systems, and fire panels has resulted in a wealth of data that can be harnessed to predict future needs and optimise facility management.
Exposing and utilising data on bed availability and other operational aspects can expedite patient care and enhance hospital operations.
Automating administrative tasks through technology can free up more time for clinicians to focus on patient care.
Technology serves as an enabler for improving healthcare, but it is crucial to have an ecosystem that supports hospital operation centres.

Timestamps:

00:00 - Intro

01:10 - Meet Martin Moszczynski, Olinqua

01:30 - Meet Kate Quirke, Alcidion

02:28 - Miya Central

03:30 - The Power Of Real Time Data

03:55 - Ambulance Ramping & ED Wait Times

05:53 - Giving Clinicians More Time To Care

09:15 - The Past Predicts The Future

10:28 - Future Of Collaboration In Healthcare

11:55 - Miya Central Next Steps

13:00 - Outro

Check out the episode and full show notes on the Talking HealthTechwebsite.

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📺 Watch this episode on YouTube: https://youtu.be/kky5xwiQ_tQ

In this episode of Talking HealthTech, host Peter Birch chats with Jo Braid, a clinician and coach who specialises in helping healthcare professionals overcome burnout and find fulfilment in their careers. Jo shares their personal experience with burnout and discusses the common causes and symptoms. They also explore the generational differences in work ethic and the importance of empathy in healthcare. Join Peter and Jo as they dive into the world of burnout and discuss strategies for preventing and recovering from it.

Key Takeaways- Burnout is a prevalent issue among healthcare professionals, with at least 63% of physicians experiencing burnout.

Jo Braid emphasises the need for efficiency and reducing administrative tasks to prevent excessive work hours.
Self-care and work-life balance are emerging trends in healthcare that prioritise well-being and prevent burnout.
Empathy plays a significant role in patient care, as patients can sense when healthcare professionals lack genuine care.
Burnout can have significant consequences for both individuals and the healthcare system, including reduced productivity and attrition.

Timestamps00:00 - Introduction

01:05 - Meet Jo

02:33 - Why Focus on Burnout Recovery for Clinicians

06:42 - Is Giving Up The Answer?

08:52 - What is Burnout and its Common Causes?

12:22 - Is Burnout a Generational Issue?

14:44 - The Impact of Burnout in Healthcare

16:40 - Burnout is More Than The Work Environment

18:40 - The Different Stages Of Burnout

20:35 - Growth Mindset vs Fixed Mindset

21:33 - The Complete Burnout Recovery Program

23:00 - Outro

Check out the episode and full show notes on the Talking HealthTech website.

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📺 Watch this episode on YouTube: https://youtu.be/hKgj8uV7ClY

In this episode of Talking HealthTech, Peter Birch interviews Craig Simmonds from Propell, discussing remote patient monitoring in Australia. They delve into the importance of device interoperability, recent partnerships and collaborations with healthcare organisations, and advancements in wearable technology. The episode also explores the impact of consumer-focused devices and the significance of simplicity and aesthetics in the design of health devices.

Key Takeaways- The importance of device interoperability and integrating health devices into existing platforms.

The need for standards and interoperability to allow devices to connect and work across different healthcare platforms.
The significance of recent advancements in wearable technology for remote patient monitoring.
The success and impact of Bendigo Health's remote patient monitoring program in Northern Victoria.
The shift towards a patient and consumer focus in the healthcare industry.
The importance of simplicity and aesthetics in the design of health devices.

Timestamps:00:00 - Intro

00:55 - Meet Craig & Propel

01:36 - Monitoring Devices

03:18 - The Rise Of Consumer Focused Devices

04:13 - Recent Hospital Partnerships

05:30 - Device and Platform Integrations

06:11 - Connectivity Challenges In Hospitals

07:48 - The Future Of Devices

11:10 - Partnership Opportunities

12:18 - Outro

Check out the episode and full show notes on the Talking HealthTech website.

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📺 Watch this episode on YouTube: https://youtu.be/__QhOx-P3SU

In this episode of Talking HealthTech, host Sophie Turner interviews Chris Pymble, founder and CEO of Graphics et al. Chris is an anatomist and a passionate scientific communicator who recognised the need for better patient education in the healthcare industry. Chris shares her insights and experiences in bridging the gap between healthcare education and patient needs.

Key Takeaways:

Patient education is often neglected in the healthcare industry, leading to a reliance on unreliable online sources for health information.
Empowering individuals through healthcare education can help them take control of their own health.
There is a significant disparity between patient literacy levels and the complexity of health literature, creating communication challenges.
Incorporating accessible education materials, such as diagrams, animations, and patient journals, can improve understanding and engagement.
Healthcare systems, clinics, and hospitals have a responsibility to prioritise and implement effective patient education initiatives.

Check out the episode and full show notes on the Talking HealthTech website.

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In a world where technology has become an integral part of our lives, it's no surprise that the healthcare industry is also embracing digital transformation.

Electronic medical records, clinical decision support systems, and other technological advancements have revolutionised patient care. Among the companies leading this change is Dedalus, whose flagship product is Orbis.

In this episode of Talking HealthTech recorded at MEDINFO 2023 in Sydney, we delve into the origins of Dedalus, and their successful growth story across the globe. We talk about the important role of standardisation in healthcare technology and the promise of AI and machine learning for future development in this space, plus a lot more too.

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This episode is part of a short series of Talking HealthTech episodes, produced in partnership with the Digital Health CRC.

Peter Birch speaks with the digital health leaders of tomorrow who are expressing their ideas, solutions, and opinions from a basis of evidence.

The Digital Health CRC invests in research and development to support the growth of a strong digital health industry, improve patient outcomes and experience and deliver sustainable digital health solutions, and a core focus for the Digital Health CRC is around education and capacity building to support the next generation of emerging digital health leaders and deliver new and innovative learning opportunities for the sector.

In this episode, each speaker will share a short description of the work they're doing and why, followed by a brief conversation with me to learn more about the problems that they're solving.

Chapters:

00:00 - Intro

01:27 - Harvey Koh - Impact Video

03:06 - Harvey Koh - Interview

10:38 - Sharma Mohammed Salem - Impact Video

11:32 - Sharma Mohammed Salem - Interview

19:50 - Nalika Ulapane - Impact Video

20:53 - Nalika Ulapane - Interview

33:12 - Zhao Hui Koh - Impact Video

35:15 - Zhao Hui Koh

41:25 - Outro

Learn more about each of the speakers in this episode in the Talent Hub section of the Digital Health CRC website:

Harvey Koh: https://digitalhealthcrc.com/talent-hub/jia-wei-koh/
Sharma Mohammed Salem: https://digitalhealthcrc.com/talent-hub/shayma-mohammed-selim/
Nalika Ulapane: https://digitalhealthcrc.com/talent-hub/nalika-ulapane/
Zhao Hui Koh: https://digitalhealthcrc.com/talent-hub/zhao-hui-koh/

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In this episode of Talking HealthTech, host Peter Birch interviews Alan Robertson, the founder of ClearSKY Genomics. Alan discusses the collaboration between ClearSKYGenomics and the Digital Health CRC, specifically focusing on the role of genomics in the broader digital health landscape. They delve into the challenges of translating genomic-based treatments into patient care and the importance of data interoperability in genomics. This episode offers valuable insights into the future of genomics and its impact on healthcare innovation and digital health.

Key Takeaways:

The importance of data interoperability and access in the field of genomics was highlighted. Genomic data may vary between healthcare systems, making it crucial to establish standardised protocols for sharing and utilising this data effectively.
The integration of genomics into healthcare innovation and digital health, the potential for advancements in genomics to revolutionise patient outcomes and reshape healthcare practices was emphasised.
Building relationships between technical aspects and policy in the genomics field is a challenge that needs to be addressed. By bridging this divide, genomics can play a more prominent role in shaping high-level decisions around data usage and policy-making.

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This episode is part of a short series of Talking HealthTech episodes, produced in partnership with the Digital Health CRC.

Peter Birch speaks with the digital health leaders of tomorrow who are expressing their ideas, solutions, and opinions from a basis of evidence.

The Digital Health CRC invests in research and development to support the growth of a strong digital health industry, improve patient outcomes and experience and deliver sustainable digital health solutions, and a core focus for the Digital Health CRC is around education and capacity building to support the next generation of emerging digital health leaders and deliver new and innovative learning opportunities for the sector.

In this episode, each speaker will share a short description of the work they're doing and why, followed by a brief conversation with me to learn more about the problems that they're solving.

Chapters:

00:00 - Intro

02:00 - Kate Hopman - Impact Video

03:26 - Kate Hopman - Interview

14:20 - Nick Marlow - Impact Video

15:11 - Nick Marlow - Interview

24:02 - Jade Barclay - Impact Video

27:43 - Jade Barclay - Interview

44:03 - Rex Parsons - Interview

51:12 - Outro

Learn more about each of the speakers in this episode in the Talent Hub section of the Digital Health CRC website:

Kate Hopman: https://digitalhealthcrc.com/talent-hub/kate-hopman/
Nick Marlow: https://digitalhealthcrc.com/talent-hub/nicholas-marlow/
Rex Parsons: https://digitalhealthcrc.com/talent-hub/rex-parsons/

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In this episode of Talking HealthTech, host Peter Birch is joined by guest Robi Karp, CEO of Fluffy Spider Technologies. They discuss the challenges of integrating legacy HealthTech systems, the importance of partnerships, and working with frontline clinicians. Robi emphasises the need for standardised systems and the benefits of open standards. They also explore Fluffy Spider's lines of business, their partnerships, and the company's focus on healthcare integration services and software development.

Key Takeaways:

Legacy HealthTech systems can be complex and lack interoperability, creating challenges for healthcare organisations.
Partnerships and collaboration with other vendors, like the one with Talking HealthTech, are crucial for success in the competitive HealthTech market.
Frontline clinicians play a valuable role in understanding how technology should work and fit into their workflows efficiently.
Fluffy Spider Technologies offers integration services, software development, and advisory/consulting services to healthcare organisations.
The company is focused on growing its expertise in health information exchanges and interoperability, seeing it as a significant opportunity.

Check out the episode and full show notes on the Talking HealthTech website.

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Jayne Thompson is the Head of Product at MediRecords.MediRecords is a digital health platform at the forefront of advancing cloud-based Practice management.Listen to this interview with Jayne Thompson from MediRecords about the evolution of their platform. Learn about their new user interface, enhanced features, and commitment to multidisciplinary care, supporting healthcare providers in delivering efficient and innovative solutions.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at MediRecords, visit their Talking HealthTech Directory listing here.

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📺 Watch this episode on YouTube: https://youtu.be/Olc5__Tfup4

Dan Graham from MedApp and Dan Shaw from South Eastern Local Health District talk about onboarding nurses and healthcare professionals in the public hospital system.

They discuss how MedApp revolutionises the onboarding process for new nurses, providing them with easy access to clinical and hospital guidelines. Discover how MedApp's streamlined approach eliminates cumbersome manuals and intranets, empowering nurses to feel capable, confident, and efficient in delivering care. From improved communication to personalised onboarding, this episode highlights the transformative power of MedApp in healthcare organisations, ultimately enhancing patient outcomes and staff satisfaction.

Streamlining healthcare onboarding with offline-accessible guidelines with MedApp. Prioritise timely communication, reduce stress, and empower healthcare professionals.

Check out the episode and full show notes here.

Timestamps:

00:00 - Introduction

01:10 - Meet Dan Graham from MedApp

02:33 - Learn more about MedApp

04:12 - Meet Dan Shaw from SE LHD

05:30 - MedApp activities recently

09:23 - Supporting clinicians beyond onboarding

11:38 - Real world experiences of MedApp in SE LHD

15:07 - The importance of communicating early when onboarding of clinicians

16:45 - How to successfully implement technology in healthcare

20:42 - Demonstrate value: land and expand

22:41 - Using MedApps beyond vaccination hubs

28:15 - The future of MedApp

32:10 - Outro

To see the latest information, news, events and jobs on offer at MedApp, visit their Talking HealthTech Directory Listing here.

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In this episode, we take you on a journey into the future of healthcare as we dive into the insightful discussions and interviews from the Digital Health Festival 2023 in Melbourne, Australia.

Join us as we explore groundbreaking topics such as artificial intelligence, patient-centric care, equity, and access in the healthcare industry. With experts and exhibitors sharing their visions and innovations, you'll gain a deeper understanding of the transformative technologies and visionary ideas shaping the future of healthcare delivery.

Get inspired by the diverse range of perspectives and expertise presented at the Digital Health Festival. Discover how digital transformation is revolutionising the healthcare industry and learn about the latest innovations and strategies aimed at improving patient care and empowering individuals to take control of their health. Whether you're a healthcare professional, technology enthusiast, or simply curious about the future of healthcare, this episode offers valuable insights and thought-provoking discussions.

Timestamps:

00:00 - Introduction

02:30 - Naren Gunja - CMIO, Western Sydney Health

04:04 - Peter Vranes - CEO & CoFounder, Nutromics

09:00 - Simeon Naughton - Co-director, Health Care Panel Asia

10:55 - Maddison Stone - Virtual & Digital Health, Innovation & Improvement - St Vincent’s Health Network Sydney

12:55 - Charles Papp - Founder & CEO, KRE8 IT

17:50 - Deb Hornsby, General Manager, Mater Pathology

21:34 - Kylie Ovenden - Regional Innovation Hub Manager, Bendigo Health

23:12 - Stefan Harrer - Chief Innovation Officer, Digital Health CRC

25:13 - Christopher Skene, Founder & CTO, Aurabox

29:10 - Dr Talat Uppal - Director, Women's Health Road

32:28 - Dr Michael Bonning - President AMA (NSW) and Chief Medical Officer

38:50 - Dr. Prash P., Co-Founder - Enosis

42:51 - Dr Elizabeth Berryman - CEO & Founder, chnnl

46:11 - Dr Bryan Tan - Chief Health Officer, Salesforce

51:59 - Outro

Don't miss out on this exciting episode where you can catch a glimpse of the future of healthcare and gain insights from industry leaders and innovators.

Check out the full episode article here and join us in exploring the possibilities that lie ahead in the ever-evolving world of healthcare.

If you're enjoying the show, we'd greatly appreciate your support by leaving us a review and sharing it with someone who would benefit from the valuable discussions. And if you're ready to take your healthtech knowledge to the next level, consider becoming a THT+ Member for exclusive access to our online community forum, quarterly summits, and more engaging content.

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In this engaging episode, we're thrilled to bring you insights from remarkable thought leaders who are reshaping the landscape of healthcare technology. Our guests are:

Sarah Dowell of Cyber Clinic, an online mental health clinic that offers individualised counselling leveraging cutting-edge tech.
Dr. Adrian Cohen, Founder of Headsafe, who is revolutionising concussion diagnosis and management with his groundbreaking Nurocheck technology.
Serge Lauriou from My Medic Watch, a company transforming how we monitor individuals with medical conditions through a smartwatch application.
Adam Hutchinson, the innovative founder of oVRcome, utilising smartphone technology and virtual reality to make mental health therapy more accessible.

Key Topics

Throughout the episode, our guests discuss their roles in the exciting and ever-evolving healthcare technology field, touching on several key topics:

The revolution in mental health care and the role technology plays in improving accessibility and effectiveness of treatments.
The transformative role of Nurocheck in concussion assessment and management, leading to objective and reliable diagnoses.
How My Medic Watch is empowering patient safety and assistance through smartwatch monitoring technology.
The impact of oVRcome's use of VR and smartphone technology in making mental health therapy accessible to a broader population.

Links & Resources

Watch On YouTube
Read the Episode Article
Subscribe to the Newsletter
Become a THT+ Member

Experience the excitement of the Pitchfest, where fearless startup founders and innovators present groundbreaking solutions to investors. This episode of Talking HealthTech provides a front-row seat to witness the innovations shaping the future of healthcare technology. Don't miss out on these visionary ideas and the potential they hold for improving patient care and accessibility.

Join us on Talking HealthTech for the Connect Virtual Care event hosted by Informa Connect at the National Telehealth Conference. We're exploring ground-breaking ideas and inspiring innovations in healthcare technology, and we can't wait for you to join the conversation.

If you love the show, leave us a review, and share it with someone who might also find value in it. For those keen to take their healthtech to the next level, consider becoming a THT+ Member for access to our online community forum, quarterly summits, and exclusive content. For more information, visit the link above.

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📺 Watch this episode on YouTube: https://youtu.be/4kwh5syP4Fw

In this episode of Talking HealthTech, we speak with Jim Moratis, CEO of VillageLocal. We discuss the complexities of the aged care system, the essential role of technology in overcoming barriers to home care access, and how integrated systems and technological innovations are improving aged care.

Key Takeaways

Aged Care Perspective: Views on aged care vary among individuals, their families, and healthcare professionals, which emphasises the need to cater to diverse needs and aspirations.

Role of VillageLocal: VillageLocal is an online platform that aims to improve the quality of life for older adults. It bridges the service gap and promotes better understanding of the aged care system.

Outreach Focus: VillageLocal has specific initiatives to engage and support older adults at high risk, particularly those living alone with multiple chronic diseases, to help combat social isolation.

The Care Path Programme: VillageLocal's Care Path programme guides individuals through their aged care journey, tackling common problems at each stage.

Community Engagement: VillageLocal recognises the importance of community engagement and connection in supporting the elderly.

Technology in Aged Care: AI and other technologies are used to provide tailored support and improved accessibility to resources and services.

Funding Aged Care: Funding is a key factor in overcoming challenges in the aged care sector. VillageLocal uses strategies such as aligning social impact with business goals to address this.

Join our conversation with Jim Moratis, CEO of VillageLocal, as we explore the aged care landscape and the role of technology in navigating its challenges. Find the episode and comprehensive show notes here.

If you find this episode helpful, we would appreciate your feedback. Please leave us a review and share this episode with someone who might find it useful.

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📺 Watch this episode on YouTube: https://youtu.be/aJWrdnY_d1E

Guests:

Dennis Lorist, Director of Solutions Architecture at Pexip.
Landel Archer, Director of Healthcare Solutions at Pexip.
Steve Neville, General Manager for Pexip in Australia and New Zealand.

Episode Overview:

In this episode of Talking Health Tech, we delve into the fast-paced world of telehealth, exploring its current challenges and future potential. We examine how modern platforms are enabling seamless integration of video technology within healthcare and the profound impact this is having on healthcare workflows. The discussion navigates around the core themes of user experience, data security, and adaptability. This episode offers a nuanced perspective on the future of telehealth and the innovative solutions shaping its trajectory.

Check out the full episode and show notes here.

For the latest information, news, events, and jobs on offer at Pexip, visit the Talking HealthTech Directory here.

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📺 Watch this episode on YouTube: https://youtu.be/W7fOnfTBSBo

This episode was recorded at the Talking HealthTech Autumn Summit - a virtual event exclusive for THT+ Members where clinicians, vendors and decision makers come together to learn and connect about technology in healthcare. As a special treat, we’re bringing you this session from the event. To access all of the recordings from this event and previous THT+ Summits, consider becoming a THT+ Member today.

In this episode, Dr. Colin Goodson, Dr. Maria Boulton, and Danielle Bancroft as they discuss GP reform and sustainable healthcare transformation. Discover how GPs can navigate budget changes, leverage analytics tools, and embrace innovation to enhance patient care and ensure the sustainability of their practices. Gain valuable insights on adapting to the evolving healthcare landscape and driving positive change in the ever-changing realm of general practice

Check out the episode and full show notes here.

This session of the Autumn Summit was brought to you by Best Practice Software. To see the latest information, news, events and jobs on offer at Best Practice Software, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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📺 Watch this episode on YouTube: https://youtu.be/0HukvqZXZTQ

Delve into the critical role of digital technology, standards, and multidisciplinary teams in healthcare from the perspective of the taskforce and clinicians. Let’s explore innovative collaborations that enhance healthcare accessibility and quality for all Australians. Let’s add some muscle to Medicare.

This episode was recorded live at the recent Talking HealthTech Autumn Summit where the healthtech ecosystem came together to learn and connect about technology in healthcare.

You’ll hear from Dr M Talat Uppal, Director at Women's Health Road and Dr Steve Hambleton, General Practitioner in Brisbane and a former Queensland State President and Federal President of the Australian Medical Association.

They explore medicare reform, multidisciplinary care and the future of general practice and healthcare.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Leora, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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📺 Watch this episode on YouTube: https://youtu.be/mDqAYjiLsgo

In this episode we delve into the transformative world of no-code platforms and AI, focusing on the innovative SaaS platform - WeGuide.

If you're a healthcare professional, tech enthusiast, or anyone who has ever wondered about the potential of technology in advancing healthcare equity globally, this is for you.

Pete is joined by Gadi Bichler, Chief Strategy Officer at WeGuide & Curve Tomorrow, who shares his perspectives on the role of technology in enhancing health outcomes, particularly in the developing world.

This episode uncovers how no-code platforms like WeGuide are making significant strides in healthcare. You'll learn about their capability to streamline complex healthcare processes, manage Patient Reported Outcome Measures (PROMs) and Patient Reported Experience Measures (PREMs), and how they've been invaluable tools during the COVID-19 pandemic.

We dive deep into the possibilities that lie in the integration of AI powered no-code platforms in healthcare. We discuss how it can automate routine tasks, provide real-time analytics, and offer predictive modelling for improving patient care outcomes.

We will also unpack how WeGuide recently won Australia's largest public health tender for ECPs, highlighting the growing significance of these digital pathways, and explore how platforms like WeGuide can enable patients to play a more active role in their care, leading to better overall health outcomes.

And lots more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at WeGuide and Curve Tomorrw, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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In this episode of Talking HealthTech, recorded at Australian Healthcare Week 2023, Peter Birch connects with an array of innovators, thought leaders, and executives, each contributing their unique perspective on healthcare innovation.

Tune into this episode to hear directly from Harry Iles-Mann, a passionate Health Consumer Advocate, Jeanette Anderson, Director of Digital Health at The Royal Victorian Eye and Ear Hospital, and Grahame Grieve, Principal at Health Intersections. Additionally, gain insights from other leaders such as Sandip Kumar from Gold Coast Hospital, Alan Forbes, CEO of Patient Experience Group, Sandra Cook from ACT Health, and Ben Chiarella of Ramsay Connect.

We are also joined by THT+ Member and Ambassador, Ruby Hartley, who shares her reflections on the event. This episode is a must-listen for anyone interested in the intersection of healthcare, technology, and innovation.

Timecodes:

00:00 Introduction

04:38 Harry Iles-Mann - Health Consumer Advocate

07:47 Jeanette Anderson - Director Digital Health, The Royal Victorian Eye and Ear Hospital

12:55 Grahame Grieve - Principal, Health Intersections

17:48 Sandip Kumar - Executive Director, Strategy, Transformation, Major Capital and Digital, Gold Coast Hospital and Health Service

23:40 Alan Forbes - CEO, Patient Experience Group

30:50 Sandra Cook - Executive Group Manager DHR, ACT Health

37:16 Ben Chiarella - Director of Clinical Innovation, Ramsay Connect

39:16 Reflections with Ruby Hartley, THT+ Ambassador

Check out the episode and full show notes here: www.talkinghealthtech.com/podcast

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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📺 Watch this episode on YouTube: https://youtu.be/Krp9XCbLk8c

How is AI shaping the future of law and healthcare?

Meet Miklos Zorkoczy, a forward-thinking lawyer, lecturer, and advocate for legal tech and HealthTech innovations. Leveraging Python coding, he dives deep into the ethical nuances of AI design.

As a key figure in a Hungarian startup academy and a Talking HealthTech THT+ Member, Miklos is instrumental in pioneering projects that bring together legal tech and HealthTech, fostering an environment of cutting-edge innovation.

This episode unravels the complexities of AI in healthcare and legal tech, explores the importance of understanding its legal implications, and delves into the forthcoming AI legislation in the EU. Miklos sheds light on the challenges and opportunities this creates for healthcare providers, and discusses the quest for unbiased data amidst stringent data protection laws.

Immerse yourself in the thrilling and complex world of AI in law and healthcare. This episode is a treasure trove of insights for anyone navigating this dynamic landscape, from legal professionals to HealthTech enthusiasts.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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Join Nicholas Cole, the CTO and Tech Director of Hitori and Kenko, in this discussion about technology's role in healthcare and how it's improving productivity, updating systems, and turning app ideas into products.

In this episode, you'll get an insider's look at how technology is making healthcare better and easier. You'll learn how Hitori is enhancing patient care and solving healthcare problems, while also tackling the complexities involved in creating healthcare apps. Discover how Hitori, with pre-built solutions and a deep understanding of clinicians' needs, is helping overcome these challenges.

Nick also highlights the importance of working closely with clinicians to create meaningful healthcare solutions. He shares insights on how these partnerships drive the healthcare side of the innovation, bringing together the best of both worlds - healthcare knowledge and tech expertise.

Check out the episode and full show notes here.

Timecodes:

00:00 - Introduction

01:49 - Meet Nick Cole & Hitori

03:48 - What problems do clinicians want to solve with technology?

04:40 - The evolution of technology in healthcare

06:07 - How to get clinicians to adopt technology in health

08:01 - Helping start ups build medical tech

09:25 - It’s not a technology problem. It’s about workflow

09:55 - Kenko simplifies the process of providing patients with data and outcomes

12:50 - Integrations and building bespoke solutions

14:33 - You can’t solve all the world's problems in the first build

14:58 - What does the future hold

15:50 - Outro

Stay updated with the latest news, events, and job opportunities at Hitori by visiting their Talking HealthTech Directory here.

Enjoyed the show? Leave us a review and share the episode with someone who might find it valuable.

Want to take your HealthTech journey a step further? Become a THT+ Member for access to our online community forum, quarterly summits, and much more exclusive content. Find out more information here.

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This episode was recorded at a live Talking HealthTech event cohosted with Cicada Innovations. It features:

Dr. Katja Beitat: A representative from Cicada Innovations, Dr. Katja Beitat is deeply immersed in the medtech industry, fostering productive conversations and partnerships.

Peter Birch: An industry veteran, Peter Birch from Talking HealthTech brings a wealth of knowledge about the intersection of healthcare and technology.

Lynette Walter: As the CEO of Navbit, Lynette Walter has firsthand experience navigating the medtech landscape, from early-stage innovation to market adoption.

Linda Laidlaw: Serving as the Vice President Global Supplier Alliance at ResMed, Linda Laidlaw provides valuable insights into the world of established medtech corporations.

Mark Flynn: Representing Global Edge MedTech Consulting, Mark Flynn acts as a bridge between start-ups and potential partners, providing valuable insights into the struggles medtech startups face.

In this episode, our panel of experts delves into the intricate world of medtech, exploring the gap between early-stage innovation and market adoption. They discuss the importance of understanding corporate strategies, building authentic connections, risk mitigation, and the role of collaboration coordinators in fostering successful partnerships. They also share invaluable advice on networking, understanding the challenges of corporations, and the art of pitching.

Tune in to gain insights into the rapidly evolving health tech landscape, gleaned from both start-ups striving for recognition and established corporations seeking innovative investments. This episode is packed with practical advice and strategies for navigating the medtech ecosystem and securing strategic partnerships.

Timecodes

[0:00:00] - Introduction

[0:01:29] - Panel discussion introduction: Experts share their journey in HealthTech.

[0:02:27] - Diving deep: Panel discussion begins.

[0:05:26] - Navbit’s journey: From small start-up to partnerships with orthopaedic giants.

[0:07:38] - Networking: The key to fruitful partnerships.

[0:10:04] - Success tip: Understand your partner company's strategy.

[0:14:19] - Regulatory hurdles: Navigating approvals and clinical trials.

[0:17:03] - Why every start-up needs a Plan B.

[0:19:22] - The unique challenges faced by MedTech founders.

[0:21:43] - Corporate vs Start-up: Ease of making contacts.

[0:24:36] - Innovating for a cause: Cochlear Implants.

[0:27:51] - The timeline battle: Start-up vs Corporate.

[0:31:06] - Is cost efficiency the best strategy? Unpacking arguments.

[0:33:43] - Corporate product planning: A problem-solving approach.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit here.

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In this Talking HealthTech podcast episode, host Peter Birch explores the transformative power of AI in healthcare during Digital Health Week at UNSW.

Highlighting discussions with Professor Farah Magrabi about the role of AI in healthcare, Mark Grosser of 23Strands on leveraging AI and genomics to revolutionise reproductive health, Arash Atashnama, founder of DeepMeds, on making medical imaging safer, and Monzurul Alam of RehabExo on rehabilitating spinal cord injuries.

This episode underscores the need for innovation, collaboration, and investment in AI and genomics to keep Australia globally competitive, while outlining the potential of AI to streamline administrative tasks, revolutionise medical imaging, reproductive health, and address broader societal issues like climate change.

Read the full episode article here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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📺 Watch this episode on YouTube: https://youtu.be/NH-cQCf3YBk

Theory and reality of adopting AI into clinical care.

Mark Nevin is part of the leadership team of Health and Human Services in the Sydney office of EY Australia.

Mitchell Burger is the Director of Strategy, Architecture, Innovation, and Research at Sydney Local Health District.

EY is a globally connected, multidisciplinary professional services organisation driven by its purpose: to create a better working world for its clients, people, and communities.

Sydney Local Health District is responsible for providing care to over 700,000 local residents as well as a large number of people who travel to the District to use its tertiary and quaternary services.

This episode will tackle a high-level understanding of how to apply AI ethical principles, upskill the health workforce, and begin to oversee the safe deployment of AI in clinical care.

In this episode, you will learn about the ethics of AI in health, what standards and publications can guide deployment, the challenges AI system designers and implementers face putting principles and standards into practice, the role of leaders in overseeing AI deployment, workforce upskilling to practice alongside AI, and clinical governance of AI deployment.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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📺 Watch this episode on YouTube:

https://youtu.be/IXR653RsybY

Chris Smeed is the CEO & Founder of Cubiko.

Cubiko is a leading company in providing practice insights to your team, enabling practices to operate efficiently and effectively for every patient on a daily basis.

In this episode of Talking HealthTech, we delve into the latest developments from Cubiko and Halo Connect.

Cubiko will soon be launching a dental platform and the Genie product will be fully launched in the coming weeks. The company is working hard on integrating with Medicare and web services to simplify the lives of practices. Additionally, they are closely monitoring health reform and budget nights for potential changes in primary care.

Chris shares their experience with Cubico and Halo, with a total of 34 people on staff. Chris discusses the development of a new connector for various health tech companies and the challenges of building an on-premises connector versus cloud-based connectors. Cubiko's partnership with CommBank Health is also explored, along with the latest updates on the Insights powered by Cubiko product. Tune in to hear more about Cubiko's efforts to support practices and individual practitioners through potential changes in primary care.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Cubiko, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit here.

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Immerse yourself in Wollongong's innovative healthcare landscape with the Talking HealthTech podcast, featuring a special episode dedicated to the healthcare professionals, researchers, and entrepreneurs driving advancements in HealthTech across Australia.

Learn about groundbreaking projects, cutting-edge research, and the role of technology in the future of healthcare.

Dive deep into the vibrant ecosystem of Wollongong, where healthcare providers, researchers, entrepreneurs, and university staff collaborate to shape the future of healthcare in Australia. In this special Talking HealthTech podcast episode, explore topics such as:

HealthMemmo: Discover how this cloud-based platform is transforming communication between patients and clinicians, improving healthcare outcomes across various fields.
The Evolving Landscape of Physiotherapy: Learn how technology, telehealth, and exercise-based interventions are reshaping the world of physiotherapy.
Ericom: Find out how this innovative company creates customised healthcare solutions, addressing challenges in the prison system and aged care sector.
University of Wollongong's Research & Collaboration: Uncover the groundbreaking projects and partnerships at the heart of Wollongong's healthcare innovation.
Commercialising Research: Learn about the growing ecosystem supporting the commercialisation of university research and fostering entrepreneurship in healthcare.
ExSitu: Understand how this advanced care planning software is putting people's values at the centre of care planning, enabling better decision-making and personalised care.
Online Support Communities: Delve into the impact and potential of chat-based online communities in providing vital support for individuals dealing with substance use issues.
iAccelerate: Explore how this unique incubator is nurturing start-ups and driving innovation in health, aged care, energy, and sustainability.

Experience Wollongong's thriving healthcare community, where collaboration and innovation are key to shaping the future of healthcare in Australia and beyond.

Subscribe now for more Talking HealthTech content, and join the conversation as we explore the exciting world of healthcare technology.

Timecodes:

00:00:00 - Intro

00:04:55 - Dr Anthony Cadden – HealthMemmo: Revolutionizing Patient Communication

00:12:31 - Beraldo Lilli – Physiotherapist: Evolving Practice & Role of Technology

00:26:12 - Matty Redpath - Ericom: Bespoke Healthcare Solutions & Addressing Prison Health

00:37:46 - Evangelos Pappas - University of Wollongong: Innovative Research & Collaborative Solutions

00:50:07 - Leo Stevens - University of Wollongong: Commercializing Research & Fostering Entrepreneurship

01:02:49 - April Creed - ExSitu: Advanced Care Planning & Empowering Individuals

01:12:16 - Ashleigh Westling - University of Wollongong: Impact of Online Support Communities

01:26:56 - Dr Tamantha Stutchbury - iAccelerate: Supporting Start-ups & Driving Innovation

01:34:44 - Outro

For full episode article and more content: www.talkinghealthtech.com

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What are some changes you believe may strengthen general practice in Australia?

In this episode, we hear from three general practice experts in the riveting session nine of the Talking HealthTech Summer Summit about general practice. This panel discussion featuring Riwka Hagen, Tracy Johnson, Dr Paresh Dawda and Chris Smeed addresses the ways in which some of the pressure that general practice is currently under can be relieved.

Join us as we discuss the numerous potential circuit breakers that may bring about some well-needed changes for general practice and primary care.

You’ll also learn more about how interoperability can play a role in rerouting general practice and the dangers of monopolising access to clinics, plus much more.

Check out the full show notes for more information, and don't forget to leave a review and share this episode with anyone who might benefit from it.

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What do you think about using voice-to-text technology in the clinical space?

In this episode, we hear from two very experienced doctors about the life-changing implementation of the Dragon Medical One speech recognition software in their emergency department. This episode also explores the many benefits this piece of technology has facilitated for clinicians, administrative staff, patients and loved ones. Plus, we also get some great advice for those who might be thinking of giving this type of technology implementation a go in their practice.

Join us as we discuss the numerous ways that voice-to-text has helped to streamline the work process for the ED clinicians at Mackay Base Hospital.

You’ll also learn more about the implementation journey and adoption of this technology, the importance of helping clinicians to save time, making use of unusable time, the potential of over-documentation, and so much more.

Check out the full show notes for more information, and don't forget to leave a review and share this episode with anyone who might benefit from it.

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In this episode of the Talking HealthTech podcast, we dive into the innovative world of Cardihab, a company revolutionizing patient care with AI-driven analytics in cardiac rehabilitation. Join us as we discuss how Cardihab leverages technology and data to improve outcomes for both patients and healthcare professionals.

Listen to this episode to learn about:

Cardihab's journey, led by CEO Helen Souris, with a background in Statistics, Computer Science, FMCG, digital innovation, MedTech, and BioTech.

How Cardihab uses its data lake to deliver value and meaning to customers, providing insights to clinicians in an easy-to-understand format.

The role of artificial intelligence in cardiac rehabilitation and how it can improve patient outcomes.

Different funding mechanisms available to health tech innovators, such as grants and other financial support options.

The future of Cardihab and its commitment to pushing the boundaries of health technology innovation.

Don't miss out on this insightful conversation with Helen Souris, CEO of Cardihab, as we explore the company's impact on the healthcare industry and its potential to transform patient care.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Cardihab, visit their Talking HealthTech Directory here.

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Making the healthcare needs of the vulnerable a priority with technology.

In this episode, we hear from three seasoned professionals about the potential benefits of technology for solving healthcare problems among the vulnerable. You’ll also learn about who is actually a vulnerable person and how vendors, developers and healthcare providers can go about identifying and supporting their needs.

Richard Taggartat the time of this recording was the CIO at Sydney Local Health District. Christina Igasto is the Chief Digital Health Officer and CIO at Western Sydney Local Health District and Nicole Nixon is the CEO of Five Faces.

Five Faces creates digital experiences for complex patient journeys.

Whether you're a healthcare vendor, developer, clinician or part of a healthcare delivery facility, this episode is for you!

Join us as we discuss the technology-related issues and solutions surrounding those within the vulnerable communities in Australia.

You’ll also learn more about how vulnerable communities influence technology that is rolled out to health districts and how we can future-proof sustainable solutions to care for vulnerable people in the face of emerging and automated technologies.

Check out the full show notes for more information, and don't forget to leave a review and share this episode with anyone who might benefit from it.

To see the latest information, news, events and jobs on offer at Five Faces, visit their Talking HealthTech Directory here.

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Medical bionics - innovations fusing diverse technologies to transform lives

Dr. Robyn Stokes is CEO of Bionics Queensland.

Bionics Queensland is a platform for scientists, researchers, healthcare consumers, clinicians, and investors to collaborate and develop bionic innovations that can transform lives, with the aim of fast-tracking their discovery, development, and commercialization.

Discover the fast-growing realm of deeptech innovation in healthcare by tuning into this episode, which explores the fusion of neuroscience, microelectronics, biomechanics, robotics, imaging and AI, digital twin tech, tissue engineering, and regenerative medicine to create the next generation of transformative devices, treatments, and implants. The conversation highlights the importance of partnerships, opportunities, and challenges in driving discovery and commercialization in Australia.

Listen to this interview with Dr. Robyn Stokes from Bionics Queensland about deeptech innovation in health, combining technologies to create new devices and treatments, with a focus on challenges, opportunities, and partnerships for commercialization in Australia.

Check out the episode and full show notes here.

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GPs face countless challenges, but HotDoc is helping to solve them one by one.

In this episode, we hear from a CEO and founder about the trials and successes of HotDoc over the past few years. He also dives into the problems faced by GPs on a day-to-day and how different models of operation can help business-wise and also with care delivery. In addition, this episode covers an emerging healthcare delivery model- asynchronous service.

Join us as we discuss the issues that GPs are having and look at the approach of HotDoc in remedying these problems.

You’ll also learn more about how simple changes to the means of operating can help both patients and healthcare providers get a win-win out of each encounter. Plus, get statistics surrounding clinician retention and burnout.

Check out the full show notes for more information, and don't forget to leave a review and share this episode with anyone who might benefit from it.

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In this episode of Talking HealthTech, Peter Birch interviews Vidya Nallamad from Net-Health, a remote patient monitoring software that focuses on lifestyle conditions.

Net-Health aims to improve the quality of life of patients by providing tools to manage their health. The platform is user-friendly, accessible via mobile devices, and is currently being used in over 25 hospitals in Australia.

Net-Health is also partnering with a hospital in Kenya to help pregnant women with diabetes. Birch and Nallamad discuss the challenges of scaling a software platform globally, such as ensuring cultural sensitivity and compliance with local regulations.

Net-Health's focus on patient outcomes and health economics for hospitals has resulted in peer-reviewed research papers that demonstrate the platform's effectiveness.

The platform saves an average of 45 to 50 minutes of clinician time per patient without compromising patient care, making it particularly useful for patients with chronic illnesses.

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Nicholas Dogulin is an experienced Dental Practice Growth Specialist, and he helps dental clients fill their appointment books measurably and profitably.

Dental Rank is a Sydney-based digital marketing firm that specialises in SEO solutions for Australian dentists.

Learn about building a solid marketing strategy for your dental practice, the power of using tech to automate marketing activities, how to go about reactivating dormant patients, and a lot more.

Have you ever thought of leveling up the digital presence of your dental clinic? This episode will discuss some of the challenges that dental clinic owners may face, particularly when it comes to marketing their practice. Although we're looking at a dental clinic, this is a great episode for anyone looking to re-energise their marketing strategy in order to attract more customers while remaining tactful in healthcare.

Check out the episode and full show notes here.

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Great minds in a great space discussing the matter of digital health!

📺 Watch this episode on YouTube: https://youtu.be/KyycAki1dkM

In this episode, we hear the opinions of numerous attendees and speakers from the AIDH Digital Health Summit ‘22, where they explored digital health advances in hospital and primary and community care from the frontline to the back office in metro, rural, and regional New South Wales.

Whether you're a healthcare professional, a woman in leadership, a member of the indigenous community, or simply curious about the latest trends in healthtech, this episode is for you!

Join us as we discuss the many advancements taking place in digital health as well as the potential for more innovation and the benefits they hold for all stakeholders.

You’ll also learn more about the technology challenges being faced by the indigenous community, how digital health can solve workforce problems in aged care and how policy and procedure changes can shift the dial to create a better tomorrow where digital health becomes simply healthcare.

Check out the full show notes for more information, and don't forget to leave a review and share this episode with anyone who might benefit from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information, visit here.

Mentioned in this episode:

Australian Healthcare Week

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Esha Oberois is the CEO & Founder of Leora and Afea Care Services.

Leora, illuminates the field of mental health as a virtual self-care companion and personal mental health advocate.

Discover the impact of conversational AI in mental health with Leora's virtual self-care coach. Gain insights into Esha Oberoi's journey as Leora's CEO and founder in AI and mental health. Explore chatbot potential, avatar design, user feedback, and collaboration to scale up and make a global impact

Unlock the power of conversational AI in mental health with Leora's virtual self-care coach

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Leora, visit their Talking HealthTech Directory here.

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Mentioned in this episode:

Australian Healthcare Week

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Joe Halavazis is the Senior Account Executive at BindiMaps.

BindiMaps uses simple audio instructions to help users navigate indoor spaces and find their way to their desired location. It provides accurate location information and the best possible route to reach the destination.

Check out this insightful interview with Joe Halavazis from BindiMaps, where he discusses the importance of wayfinding in healthcare and how it can contribute to creating a more inclusive service.

In this episode you will learn how BindiMaps’ technology solution that is helping to improve accessibility and wayfinding in healthcare facilities for everyone, including those with disabilities or other challenges that make navigation difficult. The founder's experience of limited accessibility tools inspired the app, which uses a proprietary language to provide navigation cues and maps, with features such as wheelchair and autism-friendly routes. By prioritizing accessibility, Bindi Maps creates a more inclusive healthcare system, improving the patient experience and reducing missed appointments and complaints, and reinvesting resources into clinical solutions.

Check out the episode and full show notes here.

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Mentioned in this episode:

Australian Healthcare Week

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Have you ever wondered how healthcare organisations keep their networks secure and up-to-date with the latest industry standards?

In this episode, we sit down with Alex Swan, a technical account manager at Extreme Networks, to explore the critical role that network management plays in delivering high-quality patient care.

Whether you're a healthcare professional, a technology enthusiast, or simply curious about the latest trends in healthtech, this episode is for you!

Join us as we discuss the key considerations for building a reliable network infrastructure, from reducing operational overhead to mitigating cybersecurity risks.

We'll also delve into the importance of network communication and how it impacts patient outcomes. So tune in and discover why a strategic approach to network management is essential for driving innovation and improving healthcare delivery.

Check out the full show notes for more information, and don't forget to leave a review and share this episode with anyone who might benefit from it.

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Mentioned in this episode:

Australian Healthcare Week

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Jerry Kennard is the CEO of Evoke Projects and the founder of the Practice Success Collective.

Evoke Projects specialises in healthcare and workplace design, whereas Practice Success Collective is a network of experts who provide holistic support to practice owners as they embark on the journey of starting or purchasing their own practice, and then growing their business to achieve success.

This episode is about the trends within clinic fit-outs in Australia, people-centric practice, and holistic clinic design.

If you’re a practice owner looking for ways to improve your practice, this episode might help you. In this episode, you will learn about the priorities and trends within clinic fit-outs in Australia, what this whole concept of a people-centric practice actually is, the importance of taking a more holistic approach to the physical design of a clinic, and a lot more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Evoke Projects, visit their Talking HealthTech Directory here.

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Mentioned in this episode:

Australian Healthcare Week

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In this episode of the Life Sciences WA Podcast, Dr Bi Mian discusses his work with the Australian Medical Angels, a medical syndicate that focuses on investing in HealthTech startups in Australia. Mian, who is a medical doctor and runs a multi-specialist medical centre in regional New South Wales, founded the group with his co-founder Dr Amandeep Hansra. The group, which has 600 members, is unique in that it consists of verified clinicians across the medical and dental fields.

Mian explains that the syndicate allows doctors to invest in startups without having to put up large amounts of money individually. Through the syndicate, doctors can invest as little as $5,000 and still be part of a larger investment in a company. This allows doctors to have a say in the direction of the healthcare industry and invest in products and services that they will be using in their own practices.

The Australian Medical Angels have invested in a number of startups, including a telehealth platform, a mental health app, and a company that uses artificial intelligence to analyse medical images. Mian believes that the key to successful investing in the healthcare industry is to focus on solving real problems that clinicians face on a daily basis. He also emphasises the importance of being passionate about the work and having a deep understanding of the industry.

Overall, Mian believes that the western Australian life sciences industry has a bright future, with a strong focus on biotechnology and medical technology. He encourages aspiring entrepreneurs in the field to take the time to learn about the industry and develop a deep understanding of the problems they are trying to solve. By doing so, they can create successful and innovative solutions that will make a real difference in the lives of patients.

Want to listen to more conversations about investing in the life sciences? Head on to the Investor meets Innovator podcast, one of the shows featured within the growing Talking HealthTech Podcast Network now!

Full article available on the Talking HealthTech website here.

To see the latest information, news, events and jobs on offer at Australian Medical Angels, visit their Talking HealthTech Directory here.

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Mentioned in this episode:

Australian Healthcare Week

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What do you do when you are supposed to be a clinician but want to have a more meaningful impact?

Santosh Kaur is a registered doctor in India. Kevin Wernli is a physiotherapist. Roy Mariathas is a 10-year general practitioner.

AUSCEP is a program designed for all clinicians who have an interest in entrepreneurship and improving healthcare.

In this episode, Pete speaks with Kevin Wernli, Roy Mariathas and Santosh Kaur about what you do when you are supposed to be a clinician and you want to have a more meaningful impact. We hear about these three participants' journey and the problem they are trying to solve, plus lots more.

This episode is chock-full of information and advice for those clinicians who are apprehensive about joining the entrepreneurship world. We hear from three clinicians who have taken that step.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at AUSCEP, visit their Talking HealthTech Directory here.

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What do you think the future holds for digital health?

Lisa Suennen is a healthcare investor, entrepreneur and strategist from Venture Valkyrie. Elizabeth Koff is the Managing Director at Telstra Health. Luke Renehan is the founder and CEO of VaxApp. Dr Brandon Carp is a veteran founder and doctor from Prac3.

ANDHealth is Australia's only organisation dedicated to providing programs designed specifically to address the unique commercialisation challenges faced by digital health companies.

In this episode, Pete speaks with four guests; Lisa Suennen, Luke Renehan, Elizabeth Koff and Dr Brandon Carp, about the future of digital health in the Australian healthcare landscape.

Tune into this episode to hear the perspectives of four guests and digital health veterans on topics ranging from the evolution of digital health to the need for more clinical entrepreneurs and much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at ANDHealth, visit their Talking HealthTech Directory here.

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What’s the next step in your journey as a founder?

Dr Buzz Palmer has a proven track record as an entrepreneur. Makenzie Thomas builds programmes and communities at MedTech Actuator.

MedTech Actuator connects the region’s broad ecosystem to empower founders to build the next wave of global MedTech, HealthTech and BioTech success stories.

In this episode, Pete, Makenzie and Buzz talk about market dynamics, what’s changed since 2022 in healthcare and in startups, how to raise capital in these markets, where founders can find resource lists, and how a health tech startup can take off in 2023.

As a startup founder, it’s always the right move to make connections and learn as much as you can. So, tune into this episode to learn about scaling on the international scene, get a breakdown of many of the available accelerator programmes, where you can find resources and lots more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at MedTech Actuator, visit their Talking HealthTech Directory here.

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Dr Simon Wallace is Nuance's UK and Ireland Chief Clinical Information Officer for Healthcare (CCIO).

Nuance is at the forefront of developing clinical understanding solutions that improve healthcare through more informed and timely decisions.

Dr Simon Wallace joins Pete in this episode to discuss the importance of speech recognition technology in clinical documentation.

If you work in healthcare, have you ever considered the potential applications of speech recognition technology? In this segment, you'll find out how Nuance's Dragon Medical One can enhance your organisation's clinical documentation processes. Find out how AI can help you and learn about the advantages of speech recognition.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Nuance, visit their Talking HealthTech Directory here.

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Leanne Anderson is the Account Director at Data Capture Experts.

Data Capture Experts is a Melbourne-based software company specialising in Digital Workflow Transformation solutions.

In this episode, Pete and Leanne discuss digital care coordination, the benefits of getting clinical data upfront for billing and reporting, balancing a purpose-driven and a flexible solution plus, lots more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Data Capture Experts, visit their Talking HealthTech Directory here.

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There will always be new tech to implement; so, how do we get the adoption bit right?

David Kim runs the implementation and adoption teams at 3M’s Health Information Systems division. Karen Snee works in clinical informatics at the Sunshine Coast Health Health Service.

3M Health Information Systems is committed to creating more time to care and leading the shift from volume to value-based care.

In this episode, Pete features a panel discussion with Karen and David surrounding enabling faster engagement of technology with adoption teams.

This episode is chock full of information regarding the successful adoption of technology, including some approaches that are ideal to ensure all stakeholders are satisfied and clinicians aren’t left in the cold. Tune in to learn more!

Check out the episode and full show notes here.

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Can Australia go from laggard to leap frog when it comes to digital health adoption?

Berne Gibbons is the Head of Strategies and Partnerships at InfoMedix. Chris Mitchell is the Chief Information and Digital Officer at Hunter New England LHD. David Tralaggan is a Co-founder of CDIA.

In this episode, explore the use of paper in the healthcare sector, how it inhibits digital progress, data accessibility and much more.

This one was recorded at the recent Talking HealthTech Spring Summit - a full day virtual event held every quarter for THT+ Members. For more information and learn about the upcoming Summer Summit in 2023, visit the Talking HealthTech website.

Check out the episode and full show notes here.

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Do dreams really come true with interoperability?

Danielle Bancroft from Best Practice Software, Kate Ebrill from CSIRO, Alex Duong from Monash Health and Dr Brent Barker.

Best Practice Software is the leading practice management software. Helping practices focus on what matters most, their patients.

In this episode, Danielle has a panel discussion with Brent, Alex and Kate surrounding interoperability in healthcare.

If you missed the THT Spring Summit, tune into the episode to learn more about one of the riveting panel discussions on various topics and issues in health tech as these guests tackle interoperability and its pathways!

Check out the episode and full show notes here.

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📺 Watch this episode on YouTube hereWhat if it were easier to measure and relay your patients’ progress? Matt Green is the Rehabilitation Lead for Outpatients at The Wesley Hospital in Brisbane. He is also Head of High Performance with the Brisbane Lions Women's AFL team The Wesley Hospital is one of Australia’s iconic and largest private, not-for-profit hospitals situated in the heart of Brisbane.In this episode which was recorded live at VALD’s Alta Clinic in Brisbane with an audience of some forty to fifty THT+ Members and guests, Pete and Matt look at the implementation of objective measuring in healthcare, its ROI benefits, getting clinicians to buy in, the potential impact it may have on patient outcome and much more. This episode covers a path less explored; objective measuring in healthcare. We hear from a guest who has extensive experience in the sports measurement industry about the application of similar principles in healthcare.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at VALD, visit their Talking HealthTech Directory here.

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📺 Watch on YouTube: https://www.youtube.com/watch?v=Wv7hOIKkcxcThe latest episode of Talking HealthTech features interviews with three industry leaders who appeared at the AusBioInvest 2022 event in Perth. Dr Nilay Thakar, Principal of ARCH Venture Partners, delves into the mind of a venture capitalist and how to build an innovative biotech company. Dr Daniel Getts, Co-Founder and CEO of Myeloid Therapeutics, shares his insight into leveraging opportunities to accelerate innovation in Australia and the US. Finally, Dr Arjun Goyal, Co-Founder and Managing Director of Vida Ventures, talks about translating groundbreaking science into new medicines in the 21st century.

Check out the episode and full show notes here.

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Technology has become increasingly important in the healthcare industry, with innovations and data analysis helping to improve patient care and streamline processes. However, with this increased reliance on technology comes the need for improved security measures to protect sensitive patient data and critical medical systems.

At the RSM Health, Business & Technology Conference, held in Sydney and Melbourne last October, industry experts gathered to discuss the potential benefits and risks of technology in healthcare. One of the speakers, Charlie Farah, Senior Director at Qlik, emphasized the importance of focusing on the people and processes involved in a transformation journey, rather than just the technology. He also highlighted the need for a dedicated business intelligence and analytics function within an organization and the importance of gathering data to make informed decisions and prioritize efforts. Farah stressed the importance of executive support and breaking down silos in order to be successful in a data-driven healthcare organization.

Catherine Bronger, General Manager of Chemistworks Group, discussed the impact of the COVID-19 pandemic on pharmacies and the importance of technology in adapting to changing consumer expectations. She noted that the pandemic led to the implementation of electronic prescriptions and vaccinations, and that pharmacies have always offered delivery services, but consumers were not aware of this. Bronger emphasized the need for pharmacies to offer online ordering and delivery options, as well as virtual consultations and telehealth services, in order to remain competitive and meet the needs of consumers.

Roshan Fernandes, Information Security and Risk Manager at Western Sydney Local Health District, highlighted the importance of cybersecurity in healthcare settings. He noted that cyber incidents can have serious consequences, including the potential for harm to patients. Fernandes also pointed out that healthcare information has more value on the dark web than financial information because it cannot be changed. He emphasized the need for foundational controls in place, including access control, encryption, and endpoint protection, in order to reduce the risk of cybersecurity threats. Fernandes discussed the challenges of managing cybersecurity in the current climate, with an increased reliance on remote care and the use of various networks.

Overall, the RSM Health, Business & Technology Conference provided valuable insights into the role of technology in healthcare and the importance of protecting sensitive patient data. By prioritizing people and processes and implementing strong cybersecurity measures, healthcare organizations can effectively leverage technology to improve patient care and stay ahead in an increasingly competitive market.

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Hanya Oversby is a director at Health Business Network, a business consultancy that helps medical professionals with strategic planning and connecting with other businesses, especially startups and those looking to grow.

In this episode, Hanya discusses the value of inviting successful entrepreneurial doctors to speak on the show and share their insights and ideas with the audience. She talks about the importance of working closely with clients to discuss business plans and increase valuation when it comes to successfully selling a medical practice.

Other topics that may be covered in this episode include the equity model, which involves giving doctors ownership shares in the institution where they work, and the challenge of negotiating from a purely business perspective as a medical professional. Hanya also shares her thoughts on the importance of maintaining a balance between the demand for services and the expenses required to provide them in order to create a sustainable healthcare system.

Hanya and her team at Health Business Network have worked with medical professionals who are dedicated to becoming leaders in their field and providing the best possible care for their patients. They have also helped clients navigate the challenges of negotiating in the healthcare industry and finding creative solutions to problems.

In this episode, Hanya shares stories from entrepreneurial doctors who have found innovative ways to bring value to their patients, such as the radiologist who worked with a spinal surgeon and a neurologist to develop and offer ultrasound technology as a treatment for Parkinson's disease tremors. She discusses the importance of having a clear understanding of one's value to the company, whether the potential clients are hospital developers or pharmaceutical companies.

Listen to this episode to learn more about how Health Business Network supports medical professionals in achieving their goals and making a positive impact in healthcare. Don't miss out on this chance to gain valuable insights and tips for success in the medical field.

Full article available on the Talking HealthTech website here.

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In this episode Pete discusses the role of a dietitian and the importance of proper nutrition with Chloe McLeod, a registered dietitian and founder of Verde Nutrition Company.

In this episode, you can expect to learn:

The duties of a dietitian and how they can assist individuals in achieving their health goals through informed food choices and adequate nutrients
The benefits of telehealth, including accessibility and the ability to conduct consultations remotely
The role of dietitians in the medical field, including working with other professionals and providing clinical referrals for patients with chronic diseases or eating disorders
The availability of Medicare coverage for chronic illness management plans and the importance of using credible resources for nutrition information

Key learnings from this episode:

A dietitian can help individuals optimize their diet and improve their overall quality of life
Telehealth allows for convenient access to nutrition services from the comfort of one's own home
Dietitians can play a crucial role in the medical field, working with other professionals and providing clinical referrals for patients with chronic diseases or eating disorders
It is important to use credible resources for nutrition information and to consider the availability of Medicare coverage for chronic illness management plans

Check out the episode and full show notes here.

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📺 Watch this episode on YouTube here.Wearables have the potential to change the healthcare world.João Bocas is a wearables expert and CEO of Digital Salutem. In this episode, Pete and João look at the rise of wearables, their practical application, the barriers to wider adoption, what the future might look like and much more.No doubt, wearables are becoming quite common and so should their adoption in healthcare but with the many barriers that process faces, how can innovation, research, early adoption and incentives contribute to its success? Tune into this episode to find out! Check out the episode and full show notes here.

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This episode of the Talking HealthTech podcast was recorded at the MTAA MedTech 22 Annual Conference, an industry event for medtech professionals in Australia. During the episode, host Peter Birch has short conversations with various speakers at the conference, covering a range of topics related to the medtech industry in Australia.

Some of the key topics covered in the episode include:

Engaging with the government: Matthew Versi discusses the importance of the medtech industry engaging with the government in order to drive policy and drive change. He emphasizes the importance of transparency and building trust with the government.
Environmental, social, and governance (ESG): Dr Mike Freelander talks about the growing importance of ESG in the medtech industry. He notes that consumers and investors are increasingly interested in the environmental and social impacts of companies, and that medtech companies need to be aware of these issues and be proactive in addressing them.
Sustainability requirements: Elizabeth Pettit discusses the coming wave of sustainability requirements in the medtech industry. She notes that these requirements are driven by a range of factors, including regulatory requirements, consumer demand, and investor expectations.
Prosthesis list reforms: Penny Parrish talks about the reforms currently underway to the prostheses list in Australia. She explains that the purpose of these reforms is to improve access to prostheses for patients, and to make the process of getting a prosthesis more efficient and transparent.
Talent opportunity in the post-COVID world: Lisa Dubé discusses the opportunity for the medtech industry to attract and retain top talent in the post-COVID world. She notes that the industry has been heavily impacted by COVID-19, but that there are still many opportunities for growth and innovation.

Other topics covered in the episode include local research and innovation, private health insurance, real-world evidence in medical device submissions, and patient stories. If you're interested in learning more about the medtech industry in Australia, this episode is a great resource. Be sure to check out the MTAA websiteand mark your calendar for MedTech23, which will be held at the Sydney International Convention Centre on Monday, 30 October 2023.

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This is a feature episode recorded live at the Innovate Health Conference in 2022, featuring a number of speakers who were interviewed after their time on stage. The episode provides insight into the key points discussed during the conference, which focused on the role of digital health innovations in enabling diagnosis and care at home.

The main themes discussed in the episode include the importance of collaboration in the healthcare industry and the potential for digital health technologies to improve patient outcomes and experiences.

Featured In This Episode:

Shannon Watt - Chief Cardiac Physiologist, Royal Melbourne Hospital
Col Hackwood - Managing Director, Oneview Healthcare
Dr Shannon Nott - Rural Director of Medical Services, Western NSW
Kate Munnings - CEO, Virtus Health
Dr Erol Harvey - CEO, ACMD Aikenhead Centre for Medical Discovery

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Attention hospitals… don’t be alarmed! David Pare is the Chief Technology Officer at Olinqua

Olinqua is helping hospitals to optimise their workforce, healthcare and patient outcomes with unified communications, location and mobility solutions.

In this episode, Pete and David discuss operational workflows in hospitals, alarm fatigue in healthcare, the importance of integrations and partnerships amongst healthcare technology and a lot more too.

This episode addresses an issue that every hospital employee is familiar with- being bombarded with numerous notifications and sometimes not knowing how to act on them. Tune in to learn how Olinqua is combating this issue through system integration and optimisation.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Olinqua, visit their Talking HealthTech Directory here.

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Driving innovation in aged care and digital health.

This episode features a conversation with:

Andrew Tulloch - General Manager for Pipeline & Growth at ANDHealth

Charlotte Summers – Founding COO at DDM

Adam Glasofer - Global Head of Healthcare at AWS, with a lot of experience across the Health and Government sectors

George Patapis – Health Alliances Lead, Asia Pacific and Japan at AWS

In this episode, we'll discuss how the care of an ageing population will spur technological advancements in the future and how ANDhealth and AWS are taking on the task of making elder care more widely available and economically viable in the years ahead.

Learn about how technology can drive innovation for aged care and digital health in this interview with Andrew Tulloch of ANDHealth, Charlotte Summers of DDM and George Patapis and Adam Glasofer both from AWS.

Check out the episode and full show notes here.

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Dr. Louise Metcalf is the CEO and founder of Gheorg.

Gheorg is the little robot who helps kids 7-12 years old with anxiety and to build resilience. Gheorg connects home, school and psychologists to make a meaningful impact in kids lives.

Listen to this episode to find out how Gheorg can help your kids deal with anxiety, the future of Gheorg and digital health therapies, as well as regulatory information on these topics, will be discussed.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Gheorg, visit their Talking HealthTech Directory here.

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Earlier in the year Talking HealthTech was a supporting partner at the 4th Annual Aged Care Tech Summit 2022 in Sydney

During the event we were doing our thing, catching up with speakers after their sessions and recording quick conversations - which you’re going to hear in a minute in this episode.

The topics and themes that were discussed on the day were broad and included

The importance of quality and safety
The royal commission into Aged Care
Funding in aged care
How facilities are dealing with staff shortages and other challenges
Interoperability of disparate systems
The importance of allied health in aged
What aged care and home care looks like post covid
A lot more too

So this episode is a great session to get across the key themes in aged care at the moment, and what role technology plays to help.

For more information about future events including Aged Care Week in June of 2023 then check out agedcareweek.com.au and subscribe to the Talking HealthTech newsletter to keep across what’s going on in the space.

The speakers featured in this episode include:

Mary Carpenter - Director Governance, Risk and Quality at Uniting

Lee Martin - Chief Executive Officer - Tanunda Lutheran Home

Marissa Sandler - CEO, Careseekers

Lauren Hockley, Co-founder, Careseekers

Dr Sunil Bar - Professor And Director - Swinburne Wellbeing Clinic for Older Adults

Jason Dixon - Enterprise Account Director - Boomi Australia

Tim Humphries - CEO, Homestyle Aged Care Services

Alymn Blayse - CEO, Allied Aged Care

Gaynor Squillacioti - COO, Southern Cross Care

Alastair Winner - Co-Founder & Partner, Mossrake Group

Danielle Ballantine - CEO, Your Side

George Marvels - Independent Chair, ACIITC

Check out the episode and full show notes here.

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Saving lives, improving health outcomes, healthcare equity and clinician productivity with a virtual neonatology solution.

Joe Cain is the Business Manager for Philips Virtual Care in APAC and has over ten years of experience in remote patient monitoring and virtual care.

Darren Reynolds is the managing director of TelaDoc Australasia and the SVP for Global Emerging Markets.

Teladoc Health offers clients a broad spectrum of high-quality virtual care solutions to meet the healthcare needs of patients on a global scale.

Philips is a health technology company improving people's health and well-being through meaningful innovation.

In this episode, Pete, Joe and Darren discuss a virtual neonatology programme, the APGAR scoring system, the benefits of collaboration between TelaDoc and Philips, the long-term use of virtual care, plus lots more.

Curious about virtual care? Tune into this episode to learn more about the use of virtual care in neonatal health, as well as the use of this particular virtual healthcare programme in other healthcare settings. You will also hear why it is important to use an actual healthcare video consultation tool instead of just any meeting application. Additionally, learn about the aspects of a successful virtual product launch.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Philips and TelaDoc, visit their Talking HealthTech Directory here.

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Everyone deserves access to quality skin check services to fight skin cancer.

Dr Phil Tong is an Australian dermatologist who is embracing digital technologies, AI, and the web. His vision is to improve healthcare access to dermatologists around Australia including rural and remote communities. He is the founder and CEO of Dermscreen.

Dermscreen is a virtual care platform that allows patients to have images of their skin taken for remote diagnostic reporting by a dermatologist specialist. They aim to transform skin cancer care by making early detection affordable, accessible, and convenient by bringing together advanced hardware, medical technology and communications innovations, and global health leaders.

Have you ever pondered the possibility of a remote diagnosis of skin cancer? In this episode, you will learn about Dermscreen and how it champions digital imaging concerning skin cancer and skin check. You’ll also know more about digitising the skin check workflow, using technology to address shortages of specialists, and improving affordability and accessibility so more patients can access the care they need.

This episode is also about digital imaging in dermatology and the involvement of GPs and nurses in skin cancer management through Dermscreen.

Check out the episode and full show notes here.

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Earlier this year Talking HealthTech attended what ended up being one of the biggest Digital Health in person events for the year - the Digital Health Festival in Melbourne

Talking HealthTech had a booth in the exhibition area, and Pete was moderating a panel on one of the stages. It was a great way to bring start ups, health informaticians, clinicians, investors - all the interested parties together in one room, share ideas, connect and learn together.

Of course being Talking HealthTech - we interviewed speakers as they came off the stage to get their insights and a flavour for what they covered during their sessions, and in this episode of the podcast you’ll basically get a whirlwind tour of the topics and themes discussed in this big 2 day event that took place earlier in the year.

Now if you are loving the vibe of Digital Health Fest - they’re in full swing getting ready for the next one - it’s happening on the 6th and 7th of June next year at the Melbourne Convention and exhibition centre.

Get your tickets here.

Check out the episode and full show notes here.

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For more information visit here.

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If you’re a man, a clinician or know someone affected by prostate or testicular cancer or mental health challenges, then you know how hard it is to access additional care, support or quality resources. In this episode, you will hear more about the efforts of Movember to improve prostate, testicular and mental health care for men across the globe. You will also learn about the importance of having strong academic evidence, the clinician’s role in all of this and much more.

Sam Gledhill is the Global Director of Product Transformation at Movember. He has a background in medical imaging.

Movember is the leading charity changing the face of men's health on a global scale, focusing on mental health and suicide prevention, prostate cancer and testicular cancer.

In this episode, Pete and Sam have a conversation about Movember, changing the face of men's health, what Movember’s vision is for digital health, what it all has to do with health tech and lots more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Movember, visit their Talking HealthTech Directory here.

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Podcasts are an amazing platform to tell stories, connect with people and build trust.

Over the past few years Talking HealthTech has built a strong community and vast library of over 300 podcast episodes focusing on healthcare innovation powered by technology in Australia.

But did you know that Talking HealthTech also powers other podcasts behind the scenes?

In the coming months you might hear more about the Talking HealthTech Podcast Network - a series of shows that are produced by the Talking HealthTech team on behalf of other organisations and groups within healthcare. From well established enterprises, start ups, not for profits and government bodies - The THT Podcast Network works with an increasingly diverse groups who are keen to connect with individuals in the healthcare space about the amazing work they’re doing.

Have a listen to some other shows in the Talking HealthTech Podcast Network:

Medicubes - for clinic owners and practice managers
Talking AgTech - about technology in agriculture
The Spot On Podcast by MSCAN - helping patients who have received a diagnosis or are undergoing treatment for skin cancer.
eHealth Insights by Telstra Health - about innovation and trends in eHealth
More to be announced soon!

In this episode, hear from Peter Birch - CEO & Founder of Talking HealthTech, who works behind the scenes to power the Medicubes podcast.

Hear about Pete’s background in healthcare management including his first job phoning GP clinics chasing up medical reports for life insurance applicants, his own experience running GP clinics across the country including the technical and people challenges he faced and how he overcame them, as well as the power of podcasting and what’s next for Talking HealthTech.

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Understanding the report: The Awakening Giant: The Rise of Australia's evidence-based Digital Health Sector

Bronwyn Le Grice is founder, CEO, and managing director of ANDHealth, a commercial-government digital health initiative

Australia's only organization dedicated to providing programs designed specifically to address the unique commercialisation challenges faced by digital health companies.

In this episode, you will learn the recent data regarding Australia's digital health industry. The current uptick in industry expansion is helping to counteract the pandemic's effects and what the latest research that suggests the trajectory of digital health in the years ahead is.

Check out the episode and full show notes here.

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Overcoming medication safety and operational efficiencies associated with controlled drugs in healthcare settings

At Modeus, James Gold handles C-level connections with clients, vendor partners, and jurisdictional health agencies in addition to leading the business development and account management teams.

Modeus is one of Australia’s largest healthcare software providers, servicing over 5,500 customers across multiple industries including pharmacy, veterinary, aged care, hospital, paramedic services, and medication warehousing & distribution. This episode is about the myriad of issues associated with traditional controlled drug administration and how they impact healthcare settings.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Modeus, visit their Talking HealthTech Directory here.

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A digital first approach to healthcare

Dr Aouad Aouad is one of the co-founders of CU health and serves as its Chief Executive Officer. CU health is a virtual healthcare service that assists businesses in mitigating the effects of poor employee well-being.

The company aims to digitise clinical practice. The corporation believes this. These values can be built through building trust and loyalty with a dedicated health staff.

This episode will teach you how digital tools can improve people's health. Healthcare could be more effective and affordable if medical professionals worked closely together. And the role that an evidence-based approach can play in encouraging businesses to put their workers' health first.

Listen to this interview with Dr Aouad Aouad from CU Health about how digital first approach can effectively change the landscape of healthcare

Check out the episode and full show notes here.

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Adam Wardell is the co-founder of Previsior, and he has a background as a clinical pharmacist.

Previsior is a niche healthcare consultancy specialising in strategy, innovation & commercialisation for healthcare technology & digital health products.

In this episode, Pete and Adam discuss commercialisation and collaboration in healthcare. We take a detailed look at the different ways to achieve these processes successfully, the value of diversity, the role of digital health in the pharmaceutical industry and much more.

This episode looks at common practices surrounding commercialisation and collaboration in digital health while suggesting innovative alternatives. It also explores big pharma’s approach to digital therapeutics and much more.

Check out the episode and full show notes here.

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Virtual care is real care

Cathie LaRiviere is the manager for virtual health at Mackay Hospital and Health Service. Dr Vlad Matic is responsible for executive clinical services at Goondir Health Services. Dr Monica Trujillo is the chief health officer at Telstra Health. William Grant is the virtual care business lead at Telstra Health.

In this episode, Pete, Cathie, Vlad, Monica and Will discuss interoperable healthcare, plus lots more.

Tune into this episode to hear more about how some healthcare institutions have been taking an interoperable approach to solving healthcare problems and improving patient and clinician experience. This episode also speaks about virtual care being an augmentation for in-person care and gives you tips on the use of virtual healthcare.

Check out the episode and full show notes here.

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The Talking HealthTech's Spring Summit is happening on the 24th of November - stay tuned here for the full agenda coming soon!

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Think & Grow's Co-Founder, Jonathan Jeffries (JJ), is highly enthusiastic about finding solutions to business problems through the utilisation of people, connection, content, and relationships. During the past 15 years, he has assisted some of the world's most influential companies.

Listen to this interview about Scaling growth of business locally and abroad

In this episode, you will learn about supporting businesses to expand beyond the shores of Australia. Finding the right people for the right job allows a business's capacity to expand and grow. We will see how the company can scale for growth.

Check out the episode and full show notes here.

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In celebration of reaching the episode 300 milestone, this episode of Talking HealthTech is actually the first episode of a sister podcast within our network called Talking AgTech - showcasing the use of technology in agriculture.

Subscribe to the Talking AgTech podcast via your favourite podcast player.

Is a future of connected farming possible?

Hamish Munro is a fifth-generation farmer from the Central West of NSW.

Pairtree Intelligence is centralising disparate data sets into a single log-in space, enabling data stacking’ for higher level analytics and greater decision support at the fingertips of farmers.

In this episode, Pete and Hamish discuss Pairtree and the problem they are solving - the need for data convergence, not just data centralisation, issues of carbon and stewardship and what the connected farm of the future might look like here in Australia, plus lots more.

This episode looks at the use of data to improve the future of farming and decision-making. You will also hear a discussion about the carbon stewardship, bridging the research/science-market gap and more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Pairtree Intelligence Pty Ltd, visit their Talking HealthTech Directory here.

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The underlying infrastructure that enables better digital capability in healthcare.

Rob Hardie is nbn's executive manager for health and agriculture.

The nbn™ network is transitioning Australia to a digital future and will bring new opportunities to the whole country.

In this episode, Pete and Rob look at what the nbn is and the journey to where it is today, how it enables digital healthcare delivery into the future, how digital health can remove barriers and provide more choices - plus a lot more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at nbn, visit their Talking HealthTech Directory here.

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Do you know why interoperability is important in healthcare technology?

This episode focuses on healthcare technology interoperability.

Robi Karp, the CEO and founder of Fluffy Spider Technologies, is an experienced technology executive, serial entrepreneur, board member, and speaker.

Fluffy Spider Technologies is a digital health technology company that specialises in software development, integration services, and digital healthcare technology consulting.

In this episode, you will find out what interoperability is all about. Listen to this interview with Robi Karp, the CEO and founder of Fluffy Spider Technologies, which assists clients in providing better healthcare by offering interoperable digital health software solutions.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Fluffy Spider Technologies, visit their Talking HealthTech Directory here.

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How do we make digital health solutions actually work for humans?

Ken Saman is CEO and founder of Personify Care. Paul Lambert is a director at Think Human.

Personify Care is an Australian digital health company that helps healthcare teams across Australia, New Zealand and the US to convert clinical protocols into a digital patient experience to eliminate the administrative burden of managing patient pathways.

In this episode, Pete, Ken and Paul explore harnessing the power of the crowd to make digital health work for humans; how to translate health strategy into practical, real-world solutions that will be seen in our lifetime.

If you are curious about digital health implementation-including its challenges, design methodologies, and top-down versus bottom-up approach, then tune into this episode to learn more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Personify Care, visit their Talking HealthTech Directory here.

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Speech technology & efficient documentation reducing healthcare workforce burnout

Jonathan Larbey currently serves as the CEO of T-Pro. They are the global industry leader regarding software designed to improve clinical documentation

Listen to this interview with Jonathan Larbey fromT-Pro about How Speech recognition technology can revolutionise health care

Check out the episode and full show notes here.

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Digital Health Institute: Shifting the dial for healthcare in Australia

Dr. Louise Schaper is a health informatics expert passionate about using technology to improve healthcare

The Australasian Institute of Digital Health is a leading voice for health informatics and digital health professionals and practitioners.

Listen to this interview with Dr. Louise Schaper from AIDH about the current happenings when it come to health informatics and the upcoming Digital Health Summit in Sydney

In this episode, you will learn how health informatics and digital health can make a significant impact on your career. What are the current trends to be a specialist in this field of integrating health and information technology?

Check out the episode and full show notes here.

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Strategies to optimise the value of digital technologies and improve organisational resiliency in a smart, connected hospital.

Dr Benjamin Kanter is the Chief Medical Information Officer at Vocera, now acquired by Stryker. He works closely with clinicians and engineers to co-design the next generation of real-time communication and collaboration solutions for hospitals and health systems around the globe.

Vocera, offers the leading clinical communication and workflow platform. They make healthcare professionals' and patients' lives easier and more efficient, allowing hospitals to improve quality of care and operational efficiency.

This episode is about Implementing a modern communication and collaboration system in a smart hospital.

Have you ever wondered how a digital hospital differs from a smart hospital? In this episode, you'll learn about some strategies for maximising the value of digital technologies in a smart, connected hospital. This episode also discusses how communication is crucial in the digitisation of hospital health systems.

Check out the episode and full show notes here.

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Tim Veron is one of the Co-founders of Vively. Experiencing the challenges of having chronic conditions in the family, He decided to build the technology to help people to prevent this type of illness.

Dr. Michelle Woolhouse is a leading general practitioner (GP) in Australia. She has more than 20 years of experience applying the therapeutic interventions of lifestyle medicine to treat common health issues like obesity, insomnia, infertility, and skin/hair disorders.

Vively is a metabolic smartphone application that aims to help people in preventing chronic diseases by analysing metabolic data

In this episode you will learn how technology can help people prevent chronic disease. In vively you will understand why it is essential for communities to start building healthier lifestyles that can affect policies for society.

Check out the episode and full show notes here.

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Disruption is not a dirty word: improving clinical trials with AI

Michelle Gallaher is a reasonably well-known contributor to the Australian biotech, MedTech, and digital health sector. She leads a small cap listed company, Opyl in the application of AI to improve clinical trials.

Opyl is a new generation company that applies artificial intelligence in clinical trials and social media to improve healthcare.

In this episode, learn how AI may be used to enhance clinical trials.

Have you ever wondered how clinical trials have changed over time? This episode will show you how artificial intelligence is used in clinical trials, specifically in participant recruitment and protocol design.

Check out the episode and full show notes here.

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Earlier this year, the Australian Medtech sector reunited in Melbourne to learn, connect and celebrate its achievements at the AusMedtech 2022 Conference, by AusBiotech . It was a record turn out and a great event overall, and Talking HealthTech was there recording interviews with speakers in our booth.

The theme of AusMedtech 2022 was ‘Medtech and Manufacturing: Building Global Capability’, which really reflected the industry’s international successes and aspirations.

The Ausbiotech team are busy organising the next AusMedtech conference right now, which is going to be in Adelaide next year on the 24th and 25th of May, so keep an eye on the AudMedTech website for more information on that as it comes available.

Also if you enjoyed this episode, then consider coming along to Australia's largest Life Sciences Conference, AusBiotech 2022 - it’s going to be a big week, in Perth on 26th and 28th of October of this year.

Talking HealthTech will be heading over as we’re media partners for AusBioInvest - which is Australia’s largest life sciences investment conference, and is focused on connecting investors with innovative biotech companies (private and public).

Talking HealthTech will be hanging out in the ‘media lounge’ at AusBioInvest, so make sure you come over and say hello if you’re around. We will definitely be popping in to Ausbiotech as well during the week as well.

Visit these websites for more information:

AusMedtech
AusBiotech 2022
AusBioInvest 2022

In this episode hear quick conversations we had with speakers at AusMedTech 22. We covered topics like Australian manufacturing and global expansion , implications of cyber security, the diagnostic landscape post covid 19, building an appropriate board, challenges and opportunities in reimbursement, Clinical trials in medtech, the role of connectivity in transforming healthcare, talent and diversity, and some conversations with participants and judges in sessions on accelerators, incubators, and early stage investment. Plus at the end hear from none other than Lorraine Chiroiu, the CEO of Ausbiotech

Appearing in this episode:

Dr Anabela Correia, CEO, LiVac
Samih Nabulsi, VP & Managing Director, Cook Medical
A/Prof Tam Nguyen, Deputy Director of Research – St Vincent’s Hospital Melbourne
Kumaran Mani, Associate Director BD, Head, A.Catalyst Network AstraZeneca
Professor Kerryn Butler-Henderson, Director of Digital Health, RMIT University
Yadveer Grewal, Product Manager, Xing Technologies
George Papadopoulos, Director & Partner, Lucid Health Consulting
Benjamin Mossé, Mossé Security
Professor Asha Rao, Associate Dean, School of Science, RMIT University
Jeremy Wurm, Founder, Brooker Consulting
Paul Bottomley, Partner, OneMD
Dina Titkova, Health 10X Program Manager, UNSW Founders
Ricardo Garcia-Rosas, Virtetic: Game-based virtual reality therapeutics for people living with limb loss
Lorace (Tianshu) Zhang, Vysum: A handheld eyedrop delivery device for improved glaucoma treatment compliance and management
Buzz Palmer, CEO, Medtech Actuator
Lorraine Chiroiu, Chief Executive Officer, AusBiotech

Check out the episode and full show notes here.

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Solving inefficient access to medical imaging. Dr Chaturica Athukorala, Aurabox

Dr. Chaturica Athukorala, CEO and co-founder of Aurabox, is a fellow of the Royal Australian and New Zealand College of Radiologists (RANZCR), a Staff Specialist Radiologist at the Canberra Hospital, and a Consultant Radiologist at BreastScreen ACT and NSW.

Aurabox is a cloud-based medical imaging storage and viewing platform that allows doctors to access a patient's entire imaging history on one platform, regardless of where the imaging was obtained.

This episode looks at the barriers to medical imaging access and how to overcome them.

Did you know that viewing medical imaging can now be conveniently accessed by patients and clinicians in a single platform? This episode tackles the importance of having medical imaging on one platform and having an extended multi-disciplinary team. You'll also get useful advice on taking the first step toward change, particularly in the most common issues that arise in the workplace every day.

Check out the episode and full show notes here.

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James Sneddon is the Co-Founder and General Manager of Stigma Health

Stigma Health is an online sexual health clinic that offers patients online asynchronous healthcare.

In this episode, Pete and James discuss sexual health and wellness. They explore the launch of several clinics and healthcare initiatives geared toward STI testing in a more confidential manner and without awkward face-to-face conversations, plus lots more. There is a stigma associated with STI testing that causes many people to go untested for years. Tune into this episode to learn how one company is making STI testing more accessible for people across Australia.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Stigma Health/ PrEP Health, visit their Talking HealthTech Directory here.

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Most Australian and New Zealand Healthcare Organisations Don’t Fully Trust Their Data - Why? And What Can Be Done About It?

Andrew Aho is the Regional Director of Data Platforms in Australia, New Zealand and South-East Asia for InterSystems, an innovative data technology provider dedicated to helping customers solve their most critical information challenges.

InterSystems’ software empowers providers, payers, governments, MedTech innovators, software developers, clinical laboratories & telehealth to deliver what matters.

Listen to this interview with Andrew Aho from Intersystems about how Interoperability and analytics can solve problems in healthcare

In this episode, you will learn the results conducted by InterSystems and its partners regarding how data and analytics can be powerful tools in healthcare. Seeing insights from the health care executive on the current status of data quality and its uses.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at InterSystems, visit their Talking HealthTech Directory here.

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Analytics in healthcare management

Ian Lowe is the CEO of CMH Practice Management. CMHPM manages several medical centres under the Castle Hill Medical Centre and Castle Medical brand

CMH Practice management is a dedicated company innovating medical and business management, backed by a strong clinical and operational experience.

Listen to this interview with Ian Lowe from CMH Practice Management about using analytics in Healthcare

In this episode, you'll find out how Ian Lowe builds and uses analytics in the healthcare field. Even though COVID caused problems, it allowed him to create a business model that helps medical practices be more efficient and profitable

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at CMH Practice Management, visit their Talking HealthTech Directory here.

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How to get your medical product idea to market successfully

Adrian Crouch is the CTO and co-founder of Procept. He is a keen technology entrepreneur with leadership experience in product management, technology strategy, and business development in Australia and abroad.

Procept is an award-winning product development company dedicated to bringing new products to market.

This episode is about product development in MedTech, raising funds to build a product, compliance, and many more.

If you’re looking into getting a medical device idea to be developed, then this might be what you’re looking for. In this episode you will learn everything you need to know in turning that idea into reality.

Check out the episode and full show notes here

To see the latest information, news, events and jobs on offer at Procept, visit their Talking HealthTech Directory here.

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On the 2nd of June 2022, the MedTech Actuator coordinated an event, hosted at EY titled “Morning with Women in Health Entrepreneurship” which was a morning exploring what it takes to be an entrepreneur in the healthcare ecosystem.

Peter Birch attended the event and caught up with some of the speakers to get their reflections on some of the discussions and themes from the day.

Featured in this episode:

Nicole Sloggett - MinterEllison
Belinda Cheng - EY
Alice Williams - Ovira
Anna Grocholsky - Macquarie University
Etta Watts-Russell - Lactamo
Makenzie Thomas & Maria Pelipas - MedTech Actuator

Check out the MedTech Actuator website for more information about programs to help healthtech, biotech and medtech companies accelerate and get funded.

In particular, if you’re a researcher, scientist, clinician, or student MedTech Actuator Origin can help transform from your idea to early-stage startup.

Qualifying teams will join MedTech Actuator in Melbourne for an intensive sprint, where, over three days, they’ll learn from industry experts, pressure test their innovations, network with a cohort, gain exposure to the startup ecosystem and health innovation, and pitch for an opportunity to receive a cash prize sponsored by industry leaders.

The winner of MedTech Actuator Origin will get a share of the $10K prize pool, over $5k worth of in-kind support as well as gain access to fast-tracked entry into MedTech Actuator Accelerator 2023.

Learn more here

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Sometimes startups need a bit of help, especially to scale internationally

Rob Milsom is the healthcare health tech industry lead and early-stage startup business advisor at the New Zealand Trade and Enterprise.

New Zealand Trade and Enterprise is the international trade arm of the New Zealand Government that helps lots of companies export New Zealand products around the world.

In this episode with Pete and Robert look at how you can scale your business internationally, the opportunities for health tech companies in Australia and New Zealand, how to select the right international markets, the importance of clearly articulating your value proposition, and much more.

This episode covers a topic that so many health tech startup founders are interested in- scaling into the international market. Tune in to learn how one company is making that journey easier for so many companies. It also looks at value proposition, the challenges related to scaling and more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at New Zealand Trade & Enterprise, visit their Talking HealthTech Directory here.

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Going digital with cardiac rehabilitation Helen Souris is the CEO of Cardihab.

Cardihab is a digital health startup that assists individuals in recovering from and preventing heart attacks. In this episode, Pete and Helen explore cardiovascular disease, rehab and how technology might play a part in reducing some of the barriers that are preventing people from getting the treatment they need. This episode covers the use of software as a medical device to help address the issue of cardiac rehabilitation inaccessibility. This episode will also provide insight into how and why people do not access cardiac rehabilitation and other therapies, along with possible solutions to those barriers. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Cardihab, visit their Talking HealthTech Directory here.

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Dr. Thomas Kelly is the CEO & co-Founder of Heidi Health he has been a surgical registrar and has lifelong interests in deep learning, mathematics and entrepreneurship having run a successful education company prior to starting Heidi.

Heidi health is a team of doctors and developers who want to eradicate delayed diagnoses in the world. Committed to delivering the best quality health service that modern medicine can offer. This episode will talk about how Heidi and Artificial Intelligence platform can bridge the gap of patient needs and the service of primary care doctors In this episode you will learn how COVID experience inspired a doctor to use artificial intelligence in giving a gold standard of healthcare service. Which engagement is a factor for a robust patient experience. Through Heidi, a collaborative effort of a healthier community can happen. Check out the episode and full show notes here.

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Digital Therapeutics works in conjunction with and potentially in replacement of more traditional therapies in healthcare like medicine.

It’s an exciting area to consider. But there’s a long way to go until we see these used widely in mainstream medicine.

In this episode, you will hear from selected speakers who participated in the ANDHealth Summit 2022 focused on technology as therapy at FB Rice in Melbourne, including:

Adam Wardell - CEO, Previsior & General Manager, ANDHealth+
Dr Krishan Thiru, Medical Director - Australia, Pfizer
Jill Frayne, Deputy Research Director - AERHC, CSIRO
Michelle Gallaher - CEO, Opyl
Josh Reich - CTO, Seer Medical
Bob Soh - Senior Investment Manager, Brandon Capital
Dr Mary-Beth Branson - CEO, Tali
Dr Amandeep Hansra - Founder, Australian Medical Angels

Listen in via your favourite podcast player and check out the full article here:

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Recruitment and Retention for Allied Health Clinics. Jack O'Brien is a physiotherapist and clinic owner by trade, and now spend his days immersed in helping allied health clinic owners to amplify their impact and grow their clinic.

Clinic Mastery’s core purpose is to build clinics for good. Through their systems, coaching, and community they help lead inspired teams to deliver amazing client experiences to grow their clinic. Learn about growing allied health clinics in this interview with Jack from Clinic Mastery.

Have you ever wondered how well-run clinics operate? You will discover more about clinic recruiting and employee retention in this episode.

Check out the episode and full show notes here.

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Take an intrapreneurial journey to improve healthcare Josh Farrington is Medicity's director of operations.

Medicity is a new digital health company based in Melbourne. It is part of the Cabrini Technology Group, or CTG. In this episode, Pete and Josh explore the journey of intrapreneurship and Medicity from its early days within Cabrini Health and how that all ties into where they are now, plus much more. There is always much to do in healthcare to help improve patient outcomes and experience, plus the clinical workflow. This episode covers the improvement of operational efficiencies in hospitals. It looks at the intrapreneurial journey of a health tech startup and its collaboration with clinicians to co-design efficient products and services, with simplicity of use being a priority. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Medicity, visit their Talking HealthTech Directory here.

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How do we engage and prepare healthcare organisations to implement digital health initiatives into the future?

Bryan Macdonald is a senior nurse informatician with over twenty-five years of experience in public and private healthcare.

In this episode, Pete and Bryan explore digital health strategies and the importance of investing in digital health, even in challenging economic times, all while engaging the workforce and keeping clinical governance front of mind.

Tune into this episode to learn more about how healthcare organisations can properly implement digital health systems in a way that actually keeps their current clinicians from becoming overwhelmed. It also covers clinical governance and much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at BM Digital Health Consulting, visit their Talking HealthTech Directory here.

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Data interoperability can change the face of connected healthcare David Hansen is the CEO and research director of the Australian eHealth research centre at the CSIRO

CSIRO solves the greatest challenges through innovative science and technology In this episode, Pete and David will seek clarity on the current position of the industry, where it needs to go in terms of data, and how it supports better healthcare. They explore data interoperability and answer lots of questions on data supporting connected care. This episode tackles the issues of data interoperability while outlining its benefits to connected care. Discussed in this episode are topics like AI and algorithms, building data standardisation, cloud technology and the exciting future of digital health. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at CSIRO, visit their Talking HealthTech Directory here.

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The future of healthcare is an integrated hybrid system

Matt Moran is the Managing Director for Philips in Australia and New Zealand.

Philips has a foundation for improving lives through innovations.

In this episode, Pete and Matt explore this topic as well as the impact of COVID, remote care, telehealth, new digitally-enabled models of care and the barriers that healthcare providers face, especially in rural and remote Australia… plus a lot more too.

Technology is taking over the world and helping to streamline workflow in many industries. It can do the same for the healthcare sector, and this episode looks at a few ways that technology can help healthcare.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Philips, visit their Talking HealthTech Directory here.

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The critical role of cybersecurity in healthcare…

Ben Sullivan is the technical director of cybersecurity data resilience at NEXTGEN Group.

Gabe Marzano is a business professional working in cybersecurity for Palo Alto Networks

The Dark Mode is a podcast series that covers Technology, Cyber Security and Universal Mega Trends shaping the future of humanity.

In this episode, Pete chats with Gabe and Ben. They discuss these issues and the potential value of cybersecurity in healthcare, and much more.

Tune into this episode to learn more about how cybersecurity is viewed through an optimistic lens, how it brings the potential for organisations and institutions to embrace good cybersecurity practices to provide reassurance and secure community, and the universal mega trends shaping the future of humanity.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Dark Mode, visit their Talking HealthTech Directory here.

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Startups are here to help, but who helps them?

Dina Titkova is a healthcare Innovation catalyst and business development professional.

Dr Parisa Glass is the Director of Innovation and Enterprise for The George Institute.

The George Institute has a deep understanding of unmet medical needs from the clinical and community perspective, while UNSW Founders work to understand businesses and their needs and support them to scale and become successful.

In this episode, Pete, Dina and Dr Parisa discuss how the Health 10X programme is helping to create a pathway for startups that is unlike the typical accelerator.

Tune into this episode to learn more about the unique approach of the Health 10X accelerator programme and get advice on how startups should navigate the route to a successful product or service launch.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at UNSW Founders and The George Institute, visit UNSW Founders' Directory here and for The George Institute, here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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Artificial Intelligence to improve health equity across the world.

Dr Aengus Tran is one of the co-founders of Harrison AI and is currently the business's CEO.

Harrison AI is a healthcare technology company combining human intelligence with artificial intelligence.

In this episode, Pete and Dr Tran discuss the use of AI to impact the lives of one million people each day by improving radiology and pathology services. They also look at the use of clinical trials in building trust and delivering an evidence-based service, plus lots more.

This episode covers the use of artificial intelligence in combating the growing issue of a shortage of human resources in healthcare. It also discusses a unique approach to algorithm creation, how AI and Practitioners will work together in the future and much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Harrison AI, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

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Improving data sharing to save lives with Oncoshot

Dr Huren Sivaraj is the CEO and co-founder of Oncoshot.

Tam Nguyen is the director of operations for Oncoshot in Australia.

Oncoshot is solving the inability to share data or insights between healthcare systems and industry partners.

In this episode, Pete is joined by Tam and Huren to discuss the issue of data silos in oncology and look at possible solutions that could help save lives through efficient information sharing between healthcare systems and industry partners for improved clinical trials, plus lots more.

By now, we know that many health systems do not communicate with each other and some are just out of date. This episode looks at improving data systems communication for improved health outcomes.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Oncoshot, visit their Talking HealthTech Directory here.

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Virtual reality telehealth and enjoyable continued professional development sessions

Kaitlyn Sapier is the founder of Eduvidd, and Benson Riddle is the co-founder of Stitch.

Eduvidd is an online CPD provider that makes learning fun and easy for users

Stitch utilises Web 3.0 and all the benefits of web three to help change the way medicine is practised

In this episode, as part of the LuminaX showcase mini-series, Pete sits down with Benson and Kaitlyn, who are going through the LuminaX Health Tech Accelerator Programme to hear what they're up to.

This episode focuses on two startups; one that is working on the utilisation of the metaverse, Web3 and blockchain to improve telehealth, and the other that sees the need for enhancing the way continued professional development is done.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at their companies, visit their Talking HealthTech Directory here: Eduvidd and Stitch.

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Finding better ways to give patients access to the healthcare they need.

Ashley Hanger is the founder of Stripped Supply, and Jakomi Mathews is the Founder and CEO of Goto.Health

Stripped Supply is Australia's first diabetes subscription box. It aims to address the issue of diabetics running out of supplies.

Goto.Health connects patients and practitioners with GP and allied healthcare clinics.

In this episode, as part of the LuminaX showcase mini-series, Pete sits down with Jakomi and Ashley, who are going through the LuminaX Health Tech Accelerator Programme to hear what they're up to.

This episode explores the age-old issue of appointment setting in Australia in an effort to prevent financial loss and ensure patients are seen. Also, learn about one company that has created a community for supporting diabetics and a system to ensure they never run out of supplies.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at their companies, visit their Talking HealthTech Directory here: Goto.Health and Stripped Supply

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What do synbiotics and extreme sports body armour have in common?

Maryann Thexton is the founder and CEO of Bio-az. Stephanie Bofinger is the founder and CEO of Fempro Armour.

Fempro Armour creates female body armour and clothes for impact sports, as well as for females and males in aged care.

Bio-az is innovative biotechnology; capturing nature's intelligence, delivering prebiotics, probiotics and postbiotics in synbiotic functional ingredients.

In this episode, as part of the LuminaX showcase mini-series, Pete sits down with Stephanie and Maryan, who are currently part of the LuminaX Health Tech Accelerator Programme to hear what they're up to.

Synbiotics is a relatively new form of science, and in this episode, we explore its potential uses and benefits. This episode also covers the use of female body armour within the healthcare industry to protect the elderly.

To see the latest information, news, events and jobs on offer at their companies, visit their Talking HealthTech Directory: Bio-az and Fempro Armour

Loving the show? Leave us a review, and share it with some friends.

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Check out the episode and full show notes here.

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Changing the way doctors go locum and how clinicians access product information

Phoebe Bardsley is the CEO of Go Locum, and Elizabeth Jones is the founder of BeHub.

BeHub is a single platform where clinicians can access accurate and up-to-date medical device information.

Go Locum is an online platform that aggregates and automates locum jobs for doctors.

In this episode, as part of the LuminaX showcase mini-series, Pete sits down with Elizabeth and Phoebe, who are going through the LuminaX Health Tech Accelerator Programme to hear what they're up to.

Tune into this episode to learn about two of the start-ups enrolled in the LuminaX programme. They discuss the benefits they have enjoyed so far and the problems their companies are working to solve, such as helping doctors go locum and aiding clinicians to access correct product information when necessary.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at their companies, visit their Talking HealthTech Directory here: BeHub and Go Locum

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Learn about two organisations participating in the LuminaX HealthTech Accelerator - in this episode solving mental health issues and medication errors

Brock Ford and Siobhan Kelleher are the co-founders of MedaData.

Kyle Guerrieri-Cortesi is the director at Memo Memory Rehab.

In this episode, Pete is joined by representatives from two Australian startups who are members of the LuminaX accelerator programme. And while these firms accomplish quite diverse things, the common thread that connects them helps them stand out.

The LuminaX accelerator programme is helping visionaries and innovators to resolve problems within healthcare using digital means. This episode looks at two companies launched to remedy mental health problems and medication errors.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at LuminaX, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, and let us know how we can improve by completing our podcast listener survey.

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An initiative to enhance innovation and the health tech startup experience

Dren Xerxa is the program director at Cohort Innovation Space and LuminaX. LuminaX is a fourteen-week accelerator program for health businesses, mostly in health technology.

In this episode, Pete is joined by Dren Xerxa from the LuminaX HealthTech Accelerator.

A lot of brilliant people in Australia have amazing ideas that could revolutionise healthcare. However, they don’t have the right support and guidance. This episode explores the efforts of one company that has made it their duty to help turn those ideas into actual products and services.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at LuminaX, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends.

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What will the implications be of Long COVID?

Dr Valerio Vittone is a THT+ Member and an Australian molecular biologist with a keen interest in precision medicine, epigenetics, and nutrigenomics.

In this episode, Pete and Dr Valerio look at Long COVID through the lens of integrative health, the correlations between inflammation and COVID symptoms, and what role epigenetics and molecular medicine could play in helping fight Long COVID.

This is an information-filled episode that takes you back to the lecture rooms, as we learn about the intricacies of COVID-19’s effect on the human body, how it affects inflammation and induces the onset or worsening of other illnesses. Plus, we hear more about Long COVID and its potential treatments.

Check out the episode and full show notes here.

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Predicting the future for better mental health outcomes

Doug MacDonald and Aleks Dahlberg are the cofounders of Sahha.

Sahha is delivering better mental health data to providers so they can deliver better care to patients.

In this episode, Pete, Doug and Aleks explore mental health and digital phenotyping—what it is, and the implications it has for health, fitness, workplace safety, pharmaceuticals, telehealth and a lot more.

Picking up on mental health challenges before they happen doesn't have to be so challenging. Listen to this episode to learn how digital phenotyping could aid with providing high value data to app developers and other stakeholders to help predict possible mental health challenges.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Sahha, visit their Talking HealthTech Directory here.

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Implementing new communication technology into the healthcare setting.

Dr Vikram Balakrishnan a Colorectal Surgeon in Melbourne and co-founder of myBeepr. Vikram has a strong research background with multiple publications

myBeepr is an Australian-owned bespoke clinical communication platform for healthcare organisations.

In this episode, Pete and Vikram discuss myBeepr and what this company does to improve communication in health settings but also how they think about implementing new technology in healthcare settings, to not just roll out a new bit of tech, but how to win the hearts and minds of those that will use it.

Effective communication is necessary to have optimal patient outcomes. To help drive that possibility is myBeepr and this episode explores how to implement new communication tech to enhance healthcare interaction without disrupting the work process, plus much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at myBeepr, visit their Talking HealthTech Directory here.

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Innovating faxing for the future of healthcare

Bradley Davis is the CEO of GoLogic Group. His career has been an exploration of the limits of technology with a focus on the security of real-time data exchange.

GoLogic is a company committed to solving the digital communications needs of tomorrow.

In this episode, Pete is joined by Bradley Davis of GoLogic Group and they discuss the future of fax as well as the role that Web3 and other developing technologies may play.

This episode dives into one of the most popular forms of data transfer routes used back in the day; faxing. Learn more about the efforts of one company to innovate on faxing and pave a way for its future in healthcare and other industries.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at GoLogic, visit their Talking HealthTech Directory here.

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Changing healthcare for the better through digitisation

Minister Victor Dominello is a member of the New South Wales Legislative Assembly, representing the electorate of Ryde for the Liberal Party since 2008.

In this episode, Pete and Minister Dominello have a conversation around driving change from above and the bottom up with stuff we can all relate to. They also discuss how we might go about effectively driving digital transformation, what that looks like in transforming healthcare and a lot more.

This episode centres around the importance of digitising the healthcare system. So, tune in if you want to know more about how Minister Dominello and his ministry are aiming to make that change.

Check out the episode and full show notes here.

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Interconnected healthcare; the common driver for success and enhanced patient experience and outcomes Feargal O'Farrell is the general manager of commercial and strategy at Hills Health Solutions. He spent the last twenty years working in senior roles for specialist healthcare

Hills is Australia's number one provider of nurse call and patient engagement systems.

In this episode, Pete and Feargal discuss what's important in patient engagement, technology procurement and interconnected health.

If you are interested in learning more about making better executive decisions that will help your company, hospital, or aged care facility, whether private or public, to meet its aims while going above and beyond to ensure patient outcomes and experience are properly addressed, then tune into this episode to learn about patient engagement technologies, interconnected health and much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Hills Health Solutions, visit their Talking HealthTech Directory here.

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The importance of improving revenue cycle management. Karen Dawson has thirty years of experience as a Health Information Manager. She works across health information services, coding services, and much more.

iMedX is helping healthcare providers to operate at their best for their patients through technology and service solutions in clinical documentation, coding, auditing and CDI.

In this episode, Pete and Karen discuss revenue cycle management and everything it encompasses, especially within the Australian healthcare sector. Quite often, hospitals and other healthcare institutions are underpaid due to under-billing. This episode addresses that issue, outlining solutions for it and other associated auditing problems.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at iMedX, visit their Talking HealthTech Directory here.

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Your business needs the right employees no matter how good your product or service is.

Deb Houston is the Founder and CEO Phlox Coaching and Consulting. She has over seventeen years of experience in recruitment and has spent over 40,000 hours managing the interview and hiring processes.

Phlox Coaching and Consulting is geared at teaching hiring managers and job seekers how to navigate hiring processes with ease.

In this episode, Pete and Deb discuss the recruitment process and how it can make or break your reputation; how to engage top talent during the hiring process and some of the mistakes to avoid during recruitment. This episode covers the ins and outs of the hiring process, which is a crucial component to the success of any business and can be quite difficult. Learn more about properly navigating this process and getting the help you need to hire the employees your business needs. Check out the episode and show notes here. To see the latest information, news, events and jobs on offer at Phlox Coaching & Consulting, visit their Talking HealthTech Directory here.

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Proteomics; the study of all the proteins contained in our tissues and a potential cancer treatment

Dr Steve Williams is a research officer from the Children's Medical Research Institute. He has a PhD in Medicinal Medicine from UTS with experience in analytical chemistry.

The Children Medical Research Institute (CMRI), based in Westmead, is focused on children’s genetic diseases.

In this episode, Pete sits down with Dr Steve Williams from the Children's Medical Research Institute (CMRI) as they focus on genetic conditions that affect children. Together, they explore the world of proteomics and its potency as a future treatment for cancer.

Cancer is becoming increasingly common, which increases the need for more innovative and efficient treatment modalities. This episode explores one such treatment; proteomics. Learn about what it is and how it can help with the management of diseases. Check out the episode and full show notes here.

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Improving healthcare accessibility to benefit all stakeholders.

Steve Zinsli is the CEO and Founder of HealthNow. He studied as a musculoskeletal podiatrist.

HealthNow is restoring financial freedom by allowing customers to choose how many weeks they want to spread their payments over.

In this episode, Pete and Steve discuss accessibility in healthcare, this messy world of costs and inflation in health, the role of employers in all of this, and some solutions to the problems arising.

This episode addresses a significant issue surrounding healthcare accessibility; cost. Learn how one company is helping patients and clinicians alike to benefit from improved healthcare access and other problems being solved in the interim.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at HealthNow Ltd., visit their Talking HealthTech Directory here.

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Did you know that Australia has the highest level of institutionalisation of seniors in the world? John Perkins is the CEO and Founder of Checked In Care.

Checked In Care is a market-leading customer and staff experience platform that integrates everything you need to know to enable the best care for someone in their home. In this episode, Pete and John have a discussion surrounding the role of technology in helping take the pressure off the aged care system. They also look at new models of care to relieve the pressure on patients, the workforce and carers, plus lots more. This episode looks at providing seniors with choice and helping them to keep their dignity intact. No one wants to be stuck in a residential care home, and this episode explores how technology can help keep seniors at home without massive costs. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Checked In Care, visit their Talking HealthTech Directory here.

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Customer centricity for people living with a disability. Jonathan Salgo is co-founder and head of NDIS Innovation at T-shirt Ventures.

T-shirt Ventures is a health tech company that helps people living with disability and long-term health needs overcome their challenges, and achieve their goals. In this episode, Pete and Jonathan talk about technology and innovation in the disability space, the importance of taking a customer-centric approach to the problem, and how they're driving improvements and efficiency within the disability sector, which is helping people with disabilities achieve their goals and improve the quality of their daily lives. Tune into this episode to learn about a platform that can help Australians with disabilities connect with specialists in even the most unique situations. Also, hear how technology can help persons access the funds they need from the NDIS and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at T-shirt Ventures, visit their Talking HealthTech Directory here.

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Clinician burnout is yet to be properly addressed; how can technology help? Dr May Lin Tan is a general practitioner at Bronte Family Doctors and the Burke Street Clinic. Dr Micah Vincent is an advanced training doctor of general paediatrics at Sydney Children's Hospital Network. Dr Paul Lilburn is an interventional pulmonologist at Prince of Wales Hospital. Dr Travis Bias is 3M's chief medical information officer clinician solutions. 3M Health Information Systems is committed to creating more time to care and leading the shift from volume to value-based care. In this episode titled “Doctors on drivers of clinical burnout and technology's role as a problem solver,” Travis, May, Micah and Paul discuss clinical burnout and the factors that might divert attention from patient care. They also identify areas where technology may intervene to free up time to care for patients. This episode is based on clinician burnout and how its drivers may potentially be quelled with technology’s help. Also, hear about the personal burnout experiences of three doctors as they relate their stories and make suggestions for applicable solutions. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at 3M, visit their Talking HealthTech Directory here.

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What next for virtual care? Bridget Holmewood is the regional general manager for business development at Telstra Health. Isaac Wall is the assistant director of nursing, telehealth, and virtual care at the Tasmanian Department of Health Lachlan Ophof is the general manager at Calvary Central District Hospital.

Telstra Health provides innovative software and digital solutions to governments and healthcare providers to better connect systems, access to care and improve lives. In this episode, Pete, Lachlan, Bridget and Isaac have a discussion about virtual care. They look at how virtual care is supporting the needs of patients and what obstacles clinicians must overcome while using virtual care services. Also, this episode covers how can we ensure that virtual care will be more widely used in the future. This episode focuses on the future of virtual care in the health tech space. Learn about the potential solutions that can be derived from virtual care and how the ageing population might benefit, plus much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Telstra Health, visit their Talking HealthTech Directory here.

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Better care is the promise for the future, powered by data-driven care John Sutherland is the Chief Information Officer at HammondCare and an ADHA advisor. Paul Gladwell is St. Vincent's Health Australia's public hospitals' digital and technology manager. Sue Hanson is the chief clinical information officer at InfoMedix. InfoMedix is a next-generation clinical patient management technology addressing the growing needs of managing patient information across the healthcare system In this episode, Pete, John, Paul and Sue look at data-driven care, including the role it plays in improving healthcare. They also explore COVID and patient data and much more. Hear about data-driven care, the needs of patients and clinicians and the potential that data has to change how we do healthcare. Also, learn about the steps that are necessary for making data-driven care a reality. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at InfoMedix, visit their Talking HealthTech Directory here.

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What is the next frontier in digital health? Silvia Pfeiffer is a Technologist and Digital Health Enthusiast. She helps clinicians set up video consultation services for their patients via our telehealth solution Coviu. Coviu is the leading global telemedicine solution, powering simple, secure and feature-rich video consultations for healthcare professionals. In this episode, Pete and Silvia look at the growth of Coviu, practical applications of telehealth, partnerships, integrations and collaborations to help clinicians deliver enhanced care via telehealth. They also discuss the future of telehealth and much more. This episode covers the growth of telehealth and its application in various healthcare areas. Tune into this episode to learn more about implementing a hybrid approach in your practice and lots more. Check out the episode and full show notes on the Talking HealthTech website.

To see the latest information, news, events and jobs on offer at Coviu, visit their Talking HealthTech Directory here.

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Will the My Health Record ever become a valuable infrastructure?

Peter Birch is the founder and host of the Talking HealthTech podcast and is one of the board members of the Medical Software Industry Association and a company director for MetaOptima. Tjaša Zajc is the founder and host of the Faces of Digital Health podcast and is also the Community Developer at the healthcare IT company Better. Talking HealthTech features content and community for those wanting to learn and connect about technology in healthcare. Faces of Digital Health is a podcast about digital health and how healthcare systems adopt technologies.

In this episode, Pete and Tjasa discuss the My Health Record (MyHR), the opt-in and out controversy surrounding MyHR, clinicians' ability to connect to the record and how that affects the record's completion status, including the populations being covered and much more. For tips on scaling into the Australian market as an international vendor or vice versa, tune into this episode. Also, how has the MyHR progressed since it was first introduced, what are the challenges with it? These and many other questions are addressed in this episode. Check out the episode and full show notes here.

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The world has changed and our approach to population healthcare must change with it Tracey Cotterill is the managing director of the population health intelligence business unit at Civica. John Doran is the head of solution strategy for the business unit that Tracy heads. Judith Boskett has been with Civica since mid-2021. She has been in healthcare sales for over twenty-five years now in Australia.

Civica are a global IT-based services partner in digital solutions, software applications, and managed services. In this episode, Pete, Tracey, John and Judith have a discussion centred on population health management and costing while looking into a changed approach to improve patient outcomes that focus more on the organisation rather than the clinician and much more. This episode focuses on the benefits of data on healthcare costing and population healthcare management. It also takes a peek into value-based healthcare and why it is essential. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Civica, visit their Talking HealthTech Directory here.

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Improving patient outcomes and saving millions with better clinical coding and data Dr David Quigley is an experienced clinician with experience in general practice, acute care, primary care, anaesthesia and ICU.

Medmin Pty Ltd guides your clinical documentation specialists to review the records that will provide the greatest financial return. In this episode, Pete and David talk about the role of data in healthcare, the joys of activity-based funding, and how we can make healthcare data just a little more human again. Activity-based funding is like a world of its own and this episode takes you on a journey in that world. It explores how healthcare institutions can use clinical coding and data to save millions while improving patient experience and outcomes. Also, if you want to know about the benefits of collaboration for an effective benchmarking system, then tune in. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Medmin, visit their Talking HealthTech Directory listing here.

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Securing improved healthcare access and delivery for women. Dr Emma Rees is the founder and CEO of Femma. She is a GP and is quite passionate about women’s health.

Femma is committed to empowering women with shared decision making by providing easy access to GP specialist consults, treatment, education and community. In this episode, Pete and Emma discuss the accessibility of healthcare resources and expertise for women. They also look at the work going on to help improve healthcare for women around the country. This episode is perfect for anyone with an interest in women’s health. We hear from a women’s health expert about how digital health is used in creating a community for women where they can access advice and educational content and have consultations with actual clinicians. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Femma, visit their Talking HealthTech Directory here.

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Artificial Intelligence in healthcare; academia, business and real-world. Sandeep Reddy is a medical informatician, health program evaluator, translational medicine specialist, academic and entrepreneur.

Deakin University is a public university in Victoria, Australia. In this episode, Pete and Sandeep discuss AI in healthcare, specifically through the lens of academia, as well as business. They also explore some practical applications of AI in healthcare and what the future might look like. Tune into this episode to learn how AI in healthcare compares to the real world versus academia. This episode will also cover topics like the future of AI in healthcare, the progression of AI over the years and the intrinsic value of artificial intelligence. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Deakin University, visit their Talking HealthTech Directory here.

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Change is constant and that’s exactly what’s happening with the landscape of practice management systems. Frank and Lorraine Pyefinch are co-founders of Australia's leading clinical and practice management software for primary care; Best Practice Software.

Best Practice Software is a leader in the development and support of quality medical software products for Australasian medical practice. In this episode, Pete, Frank and Lorraine picked up where they left off just before COVID. They explore the new landscape for healthcare and GPs, the current regulatory, policy and system landscapes, including medicare, and eScripts. This episode looks at the reality of practice management software, including changes implemented by Medicare and COVID-19. By listening to this episode, you could also learn how eScripts possibly helped to save lives, the future of telehealth, phone calls versus video consults and lots more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Best Practice Software, visit their Talking HealthTech Directory here.

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Collaboration to boost innovation as a means of preventing non-communicable diseases.

Dr Sandro Demaio is the CEO of VicHealth. Georgia McDonald is the COO at LaunchVic. LaunchVic is the Victorian state government agency responsible for startups. VicHealth is an independent statutory authority that is financed by a tobacco tax. In this episode, Pete, Sandro and Georgia have a conversation about a new partnership between VicHealth and LaunchVic, called CivVic Labs, which seeks to harness the power of entrepreneurship and innovation to advance the health of Victoria’s young people. This episode surrounds the need for multiple solutions being deployed across multiple sectors from multiple partners to solve a significant issue that affects even our youth. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at VicHealth, visit their Talking HealthTech Directory here and LaunchVic, visit their Talking HealthTech Directory here.

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Exploring the world of digital health at the Australian Healthcare Week 2022. Dr Anuj Saraogi from eHealth Queensland, Dr Annie McAuley from Talkiplay, Tyrone Jackson from Get Well, Ajit Ravindran of Lenexa Medical, Stefan Harrer from Digital Health Cooperative Research Centre, Bronwyn Le Grice from ANDHealth and Vidya Nallamad from Net-Health. Australian Healthcare Week provides the ultimate opportunity for providers to generate strong connections and leads within the healthcare industry. In this episode, you will hear a compilation of the best conversations that Pete had with seven speakers at the Australian Healthcare Week event in Sydney. In this series of discussions, they covered the healthcare IT workforce, enhancing in-room patient experience with smart technology in a hospital setting and remote patient monitoring. This episode also covers quite a few interesting startup solutions and much more. This episode takes you to the Australian Healthcare Week event where you will hear from seven people who are actively a part of the digital health community. They discuss issues and innovative solutions and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at UNSW Sydney, visit their Talking HealthTech Directory here.

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Intellectual disability shouldn’t limit one’s access to palliative care. Dr Rachael Cvejic is a registered psychologist and early-career researcher with a wide range of research interests, including neuropsychology and neuropsychiatric disorders.

The Department of Developmental Disability Neuropsychiatry (3DN) champions the right of people with an intellectual or developmental disability to the same level of health and mental health care as the rest of the population. In this episode, Pete and Rachael explore the difficulties that persons with intellectual disabilities encounter, particularly when it comes to obtaining healthcare and other services. They also look at how this relates to palliative care in particular, how well-equipped the healthcare workforce and system are to support it all and what role technology can play in improving those things. This episode refers to a subject that certainly needs more attention. You will hear about the barriers that prevent people with intellectual disabilities from receiving palliative care, the role that technology might play, the educational needs of healthcare professionals when it comes to caring for the intellectually disabled. This episode also covers the importance of communication inclusion for the intellectually disabled and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at UNSW Sydney, visit their Talking HealthTech Directory here.

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Innovating is one thing, but getting it adopted is another story! Wendy Chapman directs the Centre for Digital Health Transformation In Melbourne, at the University of Melbourne. She is a research scientist in biomedical Natural Language Processing and Information Extraction.

The University of Melbourne is Australia's #1 university and world leader in education, teaching and research excellence. In this episode, Pete and Wendy explore innovation in healthcare, the adoption of innovative solutions and technology and what data-driven care really looks like. They also look at standards and innovation and a lot more. This episode is jam-packed with information relating to developers taking their solutions from innovation to adoption. In this episode, you can learn about the barriers to the adoption of technology in healthcare, the University of Melbourne’s Digital Health Validitron, standards and innovation plus much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at The University of Melbourne, visit their Talking HealthTech Directory here.

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What comes to mind when you hear ‘digital hospital’? Naren Gunja is the Chief Medical Information Officer for the Western Sydney Local Health District.

The Western Sydney Local Health District is one of the largest districts and serves approximately 2 million people. In this episode, Pete and Naren looked into what clinicians desire in terms of technology. They also explored some of the technological projects they've done in Western Sydney, as well as the role technology plays within the precinct. Pete and Naren also spoke about some of the work they're doing with digital hospitals. This episode centres around the concept of a digital hospital. It features the Westmead Hospital, which is already quite digitised. Topics covered include integrating a digital hospital into the wider community, technological standardisation, clinician cognitive load and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at WSLHD, visit their Talking HealthTech Directory here.

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Preventing the physical damage and financial cost of pressure injuries. Ajit Ravindran is a management consultant with more than fifteen years of experience in health and financial services. Will Yang has a background in biomedical engineering and research.

Lenexa Medical is passionate about empowering clinicians and carers to deliver a better standard of care to patients and continues to develop innovative patient-centred technologies with the power to save lives. In this episode, Pete, Ajit and Will discussed Lenexa Medical’s technology for detecting preventable pressure injuries in patients before they occur, getting patients out of the hospital sooner and saving money on an overburdened healthcare system. This episode features a conversation around a long-standing issue with little to no effective prevention technology. You can learn how this fabric-based sensor that is placed beneath the mattress cover can help reduce the incidence of pressure injuries and save the health facilities billions of dollars.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Lenexa Medical, visit their Talking HealthTech Directory here.

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It's the new era of technology, blockchain, NFTs, Web3 and more… Damien King is a Crypto Native Developer and Investor, Founder of the move-to-earn platform, PUML. His expertise is in engineering computer technology.

PUML Better Health is a move-to-earn platform that aims to improve health and wellbeing through crypto and athlete NFTs. In this episode, Pete and Damien explore blockchain, web3, cryptocurrency, DAOs, healthcare and lots more. This informative episode, as it covers a range of topics surrounding NFTs, cryptocurrency, metaverse, Web3 and more. You will learn about crypto highs and lows, blockchain’s role in incentivisation, moving-to-earn platforms, DAO’s impact on healthcare, and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at PUML Better Health, visit their Talking HealthTech Directory here.

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What can simplify the life of a medtech founder and how can they get that much-needed support? Maria Pelipas is a seasoned program manager with innovation experience across biotech strategy consulting, partnership management, startup accelerators, investment funds and innovation agencies.

Medtech Actuator has a number of programmes, like their twelve-month accelerator, which is like a mini commercialisation MBA for first-time or early-stage founders. For this episode, Pete and Maria discuss trends in health tech and medtech over the past few years, raising capital, what medtech founders face today and the process of taking an innovation from research to commercialisation and beyond. This episode speaks to the life of medtech founders and the struggles they encounter when taking an idea from the research stage and commercialising it. Their mental health is also explored along with possible solutions and advice. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Medtech Actuator, visit their Talking HealthTech Directory here.

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vMDTs are here to stay as they transform healthcare delivery and outcomes. Dr Tim Smith is a former Deputy Secretary of the Ministry of Health in New South Wales, as well as a top executive in hospital and community health services. Dr Talat Uppal is an obstetrician and gynaecologist who has also received ultrasonography training. Sue Sinclair is the Service Line Director for Cancer Care at Ramsay Health Care. Sue has worked at a strategic level in the healthcare sector for almost fifteen years.

Clinivid is an intuitive information-sharing platform for clinicians everywhere. It's secure, quick, helps you do your job better.

In this episode, Pete, Tim, Talat and Sue come together for a live panel conversation. They will be looking into Virtual MDTs, improving outcomes and minimising legal risk. This episode covers a range of topics surrounding virtual MDTS, including their medicolegal considerations, future, implementation and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Clinivid, visit their Talking HealthTech Directory here.

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A new age of healthcare is on the horizon and digital care pathways are a contributor. Dr Ron Tennenbaum is the CEO and co-founder of The Clinician. He brings fifteen years of worldwide healthcare and informatics expertise with him.

The Clinician is a company that specialises in digital health. The brand is dedicated to revolutionising the way healthcare is assessed, delivered and appreciated. In this episode, Pete and Ron discuss value-based care, PROMs and PREMs, remote patient monitoring, digital care pathways, and a lot more. This episode is a real treat for anyone interested in learning more about how value-based care can be implemented and improved with the assistance of digital care pathways. You will also hear more about outcome measures, Value-based care progress in different parts of the world and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at The Clinician, visit their Talking HealthTech Directory here.

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Hospital workflow and cost efficiency can be made easier and safer. Authur Ong is the CEO of Olinqua. He is an engineer by trade and has been for over twenty years, with expertise in project management, business development, marketing and company management.

Olinqua is focused on empowering healthcare providers with a connected workforce and connected environments for improved patient experience. In this episode, Pete and Authur discuss raising morale, ensuring the safety of frontline healthcare workers and enhancing healthcare quality through the use of technology. This episode is ideal for anyone in an administrative position or within the digital health field who wants to learn more about how technology can aid with hospital operations, including safety and communication. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Olinqua, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Honouring women in digital health and challenging gender equity issues within the space. Emma Hossack is CEO of the Medical Software Industry Association. She is also the recipient of the 2021 Brilliant Women In Digital Health Award. Michael Walsh is a partner at the Powerhouse and Chair of the Digital Health CRC. Professor Dorota Gertig is the medical director of Population Health Solutions and The National Cancer Screening Register for Telstra Health and is also a recipient of the 2021 Brilliant Women In Digital Health Award. Dr Louise Schaper is the CEO of the Australasian Institute of Digital Health.

Telstra Health provides technology solutions that connect healthcare providers with patients and each other and help improve the quality, efficiency and security of health services in Australia. In this episode, you will hear it all as it celebrates some of the great work that many women are doing in the digital health space. It also highlights so much work that still needs to be done to bridge the gap. This conversation will centre on the first survey, which was launched by Telstra Health, the Australasian Institute of Digital Health and the Digital Health CRC in collaboration with the CSIRO Australian e-Health Research Centre. Tune into this episode for a breakdown of the issues surrounding gender equity in digital health along with what some men and women in the space believe to be the best options to encourage change. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Telstra Health, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Data migration can be daunting but your approach could make all the difference. Will Erskine is currently the General Manager at PBT Australia, and has previously worked in scalability, performance and quality assurance roles across a range of industries globally.

PBT is a technology-independent data and analytics specialist organisation that collaborates with private health insurance and healthcare providers to make healthcare more relevant, efficient and effective for all Australians. This episode takes us into the realms of data migration and interoperability, covering topics such as the complexities of moving software in healthcare, automation of healthcare data, improved interoperability and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at PBT Australia, visit their Talking HealthTech Directory here.

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What if the skilled nurse shortage affecting your facility could be remedied with tech? Dr Diane Cannon is the clinical education director of Xapimed. She works as a nurse educator, entrepreneur consultant and adjunct lecturer. Mem Van Beek is a clinical skills instructor for the NHS in the United Kingdom as well as being the Head of Nursing at one of the local hospitals.

Xapimed is a system for managing nursing competency. It creates learning routes and targets both short-term and long-term professional goals. In this episode, Pete, Diane and Mem explore how technology may be utilised to better assess and address learning needs inside the NHS and in healthcare more broadly. This episode covers the management of the shortage surrounding skilled nurses and how one solution is digitising the process of developing the nursing skill set. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Xapimed, visit their Talking HealthTech Directory here, and for NHS here.

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Blockchain, Web3 and the Metaverse are taking over every industry - healthcare too. Dr Jane Thomason is a successful entrepreneur and CEO, having founded and built a $250 million revenue international health consulting company, and as CEO of a multi-million dollar teaching hospital.

The British Blockchain & Frontier Technologies Association is here to empower members to harness frontier technologies for the good of their ecosystem, community and industry. In this episode, Pete and Jane explore healthcare, blockchain, Web3, Metaverse, gamification, monetisation and lots more. If you’re keen to learn more about the future of healthcare, then you don’t want to miss this episode. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at the British Blockchain and Frontier Technology Association, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, and let us know how we can improve by completing our podcast listener survey.

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Organic and acquisition growth tips on expanding your brand into the global scene. Before transitioning to the business sphere, Mark McConnell spent eight years as an officer in the Royal Australian Air Force. He has been a Director of Citadel since its inception in 2007 and was appointed CEO in 2019.

Stephen Lynch is Citadel's Executive General Manager for Global Health. For over thirty years, he has held executive positions in health and health technology across Australia.

Citadel Health is part of the Citadel Group, a leading software and services company that specialises in secure enterprise information management in complex environments. In this episode, Pete, Mark and Stephen discuss Citadel’s recent acquisition of Genie Solutions, as well as where Citadel fits in the greater health tech ecosystem. They also look at how Citadel is making a significant difference in the lives of patients not just in Australia, but also in the United Kingdom. If you want to learn more about scaling your brand into an international name, this episode will share several pieces of information on getting that done. Listen as they discuss entering the UK market, acquiring smaller companies, keeping the patient front and centre and the health tech trends to keep an eye on. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Citadel Health, visit their Talking HealthTech Directory here.

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Effective communication amongst health tech solutions can make everything easier Michael Davies is the recently appointed CEO of Global Health Limited, a brand that creates software solutions that connect patients with their care teams across a range of health settings.

Global Health Limited specialises in health organisations that are providing a whole lot of different services, like psychologists, physiotherapists, GPs and dieticians. In this episode, Pete and Michael talk about adjusting care pathways for future trends and the challenges and opportunities associated with the current landscape of more healthcare being delivered at home.

This episode also explores the role that technology plays in carving the future of healthcare delivery and how providers might not necessarily need to settle for technology mediocrity in the interest of interoperability. You will also hear about finding the balance between being innovative and clinically appropriate in terms of governance, plus much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Global Health Limited, visit their Talking HealthTech Directory here.

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Did you know that telehealth can improve diagnosis and health outcomes? Kirsty Garrett has led the exponential growth of the Doctors on Demand telehealth business as CEO for the past three years, achieving the #13 spot in the Australian Financial Review 2021 Fast 100 and #6 spot in Smart Company Fast 50 Awards 2021. Adam Brett is the director of commercial partnerships at ResApp. He has been with ResApp for approximately twelve months in the commercialisation area, which has been quite exciting for him.

Since 2015, Doctors on Demand has been forging a path to make healthcare more accessible, focusing on what matters most to the patient: convenient, quality healthcare. In this episode, Pete, Kirsty and Adam explore how telehealth can help take some strain off the healthcare system by reducing referrals, and at the same time improve diagnosis rates across the country and beyond. This episode will help you to get a better understanding of how a single cell phone app can transform healthcare delivery and patient outcomes in rural and remote Australia. Telehealth is becoming more commonplace in various practices and that topic is also explored in this episode along with improving the clinician’s workflow and much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Doctors on Demand, visit their Talking HealthTech Directory here.

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Healthcare data is plenty and has real value, so why leave it sitting on the shelf? Andrew Aho is the regional Director of Data Platforms at InterSystems, Wendy Chapman is the Director of the Centre for Digital Transformation for the University of Melbourne and Bruno Braga is the Director of Data and Digital Solutions at Mater. InterSystems is an industry-leading vendor for data management, rapid application development and integration, and healthcare information systems. This episode is carved from session six of the Talking Health Tech Summer Summit about extracting value from healthcare and in this episode, Pete, Andrew, Wendy and Bruno Braga dive into a panel discussion surrounding the value of healthcare data. They look at utilising data and how it can be done effectively. Pete and the panel also explore the potential that healthcare data brings to reducing healthcare costs and improving patient outcomes. Tune into this episode if you have an interest in learning more about practically implementing digital possibilities, the importance of trust in solution adoption, data strategy in the real world, plus much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at InterSystems, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Can AI really bring life-saving changes to healthcare, or is it all just a lot of hype? Brian Mitchell is the division leader for ANZ Health Information Systems Division at 3M. Katja Beitat is the founder and CEO of Digital Health Consulting Australasia. Nicholas Therkelsen-Terry is the CEO of Max Kelsen.

3M Health Information Systems is committed to creating more time to care and leading the shift from volume to value-based care. This episode covers an array of topics surrounding the application of AI in healthcare. We hear about the origin of the hype associated with AI, the clinical and operational implementation of AI, decreasing cognitive load using AI and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at 3M, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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The pandemic caused many new models of care to emerge; are they here to stay? Dr Malcolm Pradhan is the chief medical officer and co-founder of Alcidion. Richard Taggart is the CIO of the Sydney Local Health District. Alcidion, the sponsor of this episode, is helping healthcare organisations harness the power of technology to create a clinically-relevant environment with digitally-enabled care. In this episode, Richard shares his perspective on how Sydney LHD has responded to COVID-19. He also speaks about doing things differently in this new environment. Malcolm reflects on how technology vendors have supported healthcare services through this time and much more. This episode covers the evolving models of care based on digitisation and the impact of COVID-19. It explores the real-world challenges of the pandemic, technology implementation, care model trends that will continue and lots more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Alcidion, visit their Talking HealthTech Directory here, or Sydney LDH here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Can we really improve telehealth in rural and remote Australia? This special episode of the podcast features a number of THT+ Members and previous guests, and we take you on a journey filled with reflections based on telehealth and rural and remote Australia topics covered in previous episodes, workshops and summits. In this episode you will hear about telehealth from a GP’s perspective, the appropriateness of telehealth, telehealth education, the challenges with telehealth and lots more. Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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1 in 2 Australians have one or more chronic conditions. How can technology enable a more proactive approach to addressing these issues? Luke Grana is the CEO and Co-Founder of Andi Health. He has a passion for proactive health, which along with personal experiences helped to inspire the start of Andi Health. Andi Health is a solution with the mission to make proactive health the norm using health coaching, powered by data through a connected solution of health devices.

In this episode, Pete and Luke talk about integrated health programs and how we can move from a reactive, one-size-fits-all health system to something more personalised and proactive. This episode covers the possibilities of proactive health and how Andi Health is making it its mission to get its members to their health goals using technology and digitally-enabled care delivery models and programs. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Andi Health, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, and let us know how we can improve by completing our podcast listener survey.

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Let’s explore how technology can seriously change the patient experience landscape Nic Blair is the founder of Midnight Health, which he founded in 2020. Nic intends to take some of the skills and knowledge that he has learnt and move into the healthcare space where he can have a significant impact on the lives of others.

Midnight Health is a patient-led digital healthcare platform that launched its first two brands Youly and Stagger last year. In this episode, Pete and Nic explore how patient experiences of healthcare might change over time and the role of technology in making some of these changes happen. They also look into some of the challenges that present in having a more patient-centric world. This episode speaks to changing the patient experience, democratising healthcare for patients and implementing technology to make these goals a reality. In this episode, we also look at whether a non-healthcare background can harm or help one's entry into the health tech space and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Midnight Health, visit their Talking HealthTech Directory here.

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Caring for someone with a disability is hard enough as it is, care coordination makes it easier. Danny Hui is the founder and CEO of sameview. Prior to sameview, Danny worked in a traditional engineering role. He was led into the health tech space due to personal experiences with his sons. Sameview is an online platform for disability care coordination, looking to remove the stress and workload related to managing a multidisciplinary care team, and provide capabilities for improved information sharing and collaboration, to deliver more effective outcomes. In this episode, Pete and Danny look at how to improve care coordination using technology and what that looks like. Also, Danny shares his personal family story about why this is an important problem to solve. This episode is ideal for anyone interested to learn more about the disability care space. You can learn how collaborative care makes the journey easier for patients, families and care providers. Aspiring health tech founders also get some vital tips and we get a sense of what’s in the future for the health and disability support ecosystem. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at sameview, visit their Talking HealthTech Directory here.

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Healthcare creates a lot of data. How do we make meaning of it? Tom Bryant is a Senior Director and the Practice Lead for Real-World Solutions for IQVIA in Australia. He is responsible for the management and growth of IQVIA's Real World data, analytical services and the application of proprietary technologies.

IQVIA is a market-leading organisation with two parts and a premise to bring clinical data and process together with the commercial data and process to create an end-to-end. In this episode, Pete and Tom explore how to create research-ready real-world data while retaining data sovereignty. This episode covers healthcare data and is perfect for those wishing to learn more about turning raw data into meaningful research, the value in data collection and sharing and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at IQVIA, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, and let us know how we can improve by completing our podcast listener survey.

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Tearing down the walls of Medicare misconception. Dr Margaret Faux is the founder and CEO of Synapse Medical, a Solicitor of the Supreme Court of NSW and the High Court of Australia. She is also an academic scholar of Medicare and health insurance law and even completed a PhD on the topic of Medicare claiming and compliance.

Synapse Medical Services is a medtech company that is digitised and is solving manual administration problems using digital means. In this episode, Pete and Margaret explore medicare; the complexity, the mystery, the drama. They also cover billing, coding and healthcare financial system education and much more. Tune into this episode to get a better understanding of Medicare and its billing issues. This is also an important discussion for anyone who is interested in getting involved in health systems and health technology. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Synapse Medical Services, visit their Talking HealthTech Directory here.

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Let’s start leveraging technology to transform the world of aged care. Rajaneesh Kurup is the Digital Strategy Lead for Healthcare, Equinix Asia-Pacific. He drives innovation for Equinix’s clients by identifying creative solutions to complex and multifaceted business challenges. Charles Greatrex is the founder of Collabcare and creates digitally centred solutions that reduce pain points, increase efficiency and expand patient access for healthcare markets. He started at the early age of eighteen and has over fifty years of IT experience. CollabCare is aimed at changing the way we look at care coordination and delivery for patients. They create digitally-centered solutions that reduce pain points, increase efficiency and expand patient access for many healthcare markets. Equinix is a global digital infrastructure company connecting healthcare companies and other industries across this cloud-first world.

In this episode, Pete, Raj and Charles discuss leveraging technology to transform aged care. They explore how healthcare providers can provide care and better experiences for aged care residents and much more. This episode covers a range of topics from scaling in the international scene to caring for dementia residents in aged care facilities. Tune in if you are interested in learning how aged care facilities can satisfy some of the Royal Commissions requirements and get tips on how to make scaling easier using a private cloud. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Equinix or CollabCare, visit their Talking HealthTech Directory here and here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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What does Digital Health and Interoperability in the US look like in 2022? Steven Posnack is the Deputy National Coordinator for Health Information Technology in the US. He also oversees ONC’s federal coordination, regulatory policy, public-private initiatives and the overall implementation of statutory authorities and requirements in the US. The ONC is all about Health IT for the US administration and a resource to their entire health system to support the adoption of health information technology and the promotion of nationwide, standards-based health information exchange to improve healthcare. In this episode, Pete and Steve discuss the health IT landscape in the US, what’s happened in terms of regulation and policy and how this might differ to Australia and other parts of the world. If you are keen to learn about health tech in different parts of the world, then this episode is for you. This episode focuses on healthcare ICT evolution and adoption in the US, the role of the ONC, the need for more policy change management, FHIR and much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at the ONC, visit their Talking HealthTech Directory here.

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How do you create high-quality healthcare solutions that get adopted and solve real problems? Erkan Hassan has 20 years clinical and business experience designing and implementing innovative technologies within integrated health delivery systems to deliver quantified patient-centred clinical and financial outcomes.

His organisation, Transformational Views Consulting Group, couples clinical subject matter experience with business acumen to achieve quadruple aim goals. In this episode, Pete’s guest Erkan Hassan has been grappling with these questions for a while. Erkan is helping healthcare innovators create high-quality solutions that get adopted and solve real problems. This episode provides guidance for innovators and developers who are interested in creating great solutions that actually solve problems. In this episode, you will learn what makes healthcare innovation successful and many more commercialisation tips. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Transformational Views Consulting Group, visit their Talking HealthTech Directory here.

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How can technology help those caring for someone with autism?

Jim Tafur has over a decade of experience in research and development environments, particularly focused on digital health solutions to increase the quality of care, reduce the cost of care and improve outcomes for complex conditions, such as autism.

Astrid360 is a digital care management platform that the Autism Technologies team has developed to revolutionise the experience of caregiving. In this episode, Pete and Jim Tafur explore autism, including its prevalence and the challenges of being a caregiver. They also look at how measurement-based care may ease the process of caregiving and help increase the health and wellness of individuals with Autism. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Astrid360, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Clinician and healthtech enthusiast weighs in on tech innovation within healthcare Dr Ben Scwartz is a Fellowship-trained Joint Replacement Orthopaedic Surgeon with over thirteen years of experience in private practice. He also has extensive experience in digital health.

In this episode, Pete and Ben explore these types of ideas as well as a sensible way forward to find the right mix of care delivery models to ultimately deliver care that is cost-effective and high-quality. Pete and Ben also look at a clinician’s perspective on innovation in healthcare and the role that big tech and big retail plays in healthcare. Tune into this episode to learn more about the models of care delivery and why value-based care is not as clear cut as it seems. Also, why do developers overlook clinicians’ input? You will also get to hear about healthcare’s position in the metaverse. Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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What is the Internet of Things and how can it improve the health sector? Pat Wheaton is the founder of Core Connect Group, an advisory firm specialising in a broad range of strategic and operational services to the healthcare sector. Antony Clarke owns a radiology company and has a passion for health tech, as such, he is helping to broaden that scope of health data usage.

The IoTAA is the peak industry body representing Internet of Things (IoT) in Australia. It has over five hundred participating organisations and one thousand individual participants working across twelve workstreams. Today on the show Pete and his guests, Pat and Antony explore the IoT and how it has progressed over time and revolutionised a number of industries across Australia and the world. They also discuss the opportunities ahead of us in healthcare and IoT. This episode covers the possible application of IoT in healthcare, as well as shares some interesting examples of IoT successes in other industries. You can also learn the barriers of IoT’s application to healthcare and how you can become a part of the IoTAA team. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at IoTAA, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-fr and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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GPs are the gatekeepers to ultimate patient experience in the Australian healthcare system Ross Hadfield is the founder of WeKo, a health tech startup. Ross wants to help GPs run a viable business while leveraging technology to help improve patient outcomes and clinician workflows. He believes that we need to turn to evidence-based decision-making to ensure efficiency and effectiveness in the delivery of health.

WeKo is a Patient Engagement & Management Platform with a mission to highlight every individual who is currently suffering from an undiagnosed chronic health condition.

In this episode, Pete and Ross explore the issue of chronic diseases and technology as well as patient engagement and the importance of taking a whole-of-clinic approach to address these issues. Tune into this episode to learn how clinicians can streamline their workflow to collect patient data automatically and simplify the follow-up process to achieve efficient preventative and proactive care for chronic diseases. Plus learn how clinicians are making an average return on investment of $2. 41. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at WeKo, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Have you ever heard a song and it instantly brought back a memory? Nicc Johnson is the Founder of Music Health. He is a former professional DJ turned Musicologist. Nicc has worked with music and technology for the last twenty years.

Music Health produces tools to easily incorporate personalised music into the lives of many for improved brain health. In this episode, Pete and Nicc discuss Nicc’s attempt to help more people take control of their mental health and physical wellbeing through music as a therapy. Tune into this episode to learn about the potential benefits of music as a therapy. Also, hear how our brain processes music and why it is such an effective treatment option for memory-related mental health conditions like dementia. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Music Health, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Can digital health assist that 1 in every 6 Australian who has a disability? Gillian Mason is a disabled physiotherapist-researcher, patient advocate and science communicator who is passionate about using her seventeen years of healthcare experience ‘from both sides of the bedside’ to transform the way that people’s lived experience is valued and included in the design of human-centred, digitally-enabled, accessible health systems. In this episode, Pete and Gillian discuss the accessibility of healthcare for people with a disability and the role of digital health when it comes to disability inclusion. Tune into this episode to learn how lived experiences can help to guide the development of digital health solutions that address disabilities. Co-designing is important and in this episode, Gillian shares a few ways that developers can approach designing in such a manner. Plus lots more. Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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What do you say or do to calm an angry and violent patient or carer of a sick patient? Nathan Moore is the lead for digital innovation for Western Sydney Local Health District. He is responsible for the identification, development and deployment of innovative solutions to clinical and educational challenges. Dr Jennifer Davids is an education consultant in the research and education network at WSLHD.

Western Sydney Local Health District (WSLHD) delivers health care to more than a million people living in the state's fastest-growing region. In this episode, Nathan and Jen will share their experiences of the overhaul of the Code Black management process for WSLHD, and how virtual reality helped play an important role in that. Tune into this episode to learn more about using virtual reality and artificial intelligence to mitigate patient aggression and improve clinical staff safety in the hospital. Also, get a top tip on how to run off successful trials and research. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at the Western Sydney Local Health District, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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What are the missing ingredients for creating the perfect health tech solution?

Andrew Aho is the Regional Director of Data Platforms in Australia, New Zealand and South-East Asia for InterSystems. He has more than twenty years of sales and executive management experience in the technology industry.

InterSystems is an innovative data technology provider dedicated to helping customers solve their most critical information challenges.

In this episode, Pete and Andrew discuss how healthcare technology companies can drive the adoption of their solutions. They also look at how healthcare providers can create the motivation to implement new technologies and develop skills around new technologies.

This is a pretty informative episode that will be quite beneficial for health tech developers and vendors. In this episode, you will learn what COVID has shown us about healthcare data and data literacy and the role of data in addressing ongoing healthcare challenges. Also, there are some great tips in this one for health tech developers. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at InterSystems, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Dr Travis Bias is the Medical Director of the Clinician Solutions (3M M*Modal) team within 3M’s Health Information Systems Division and is currently based in Denver, Colorado. He is a family medicine physician with clinical experience in several different settings.

3M Health Information Systems is committed to creating more time to care and leading the shift from volume to value-based care. The company is closing the loop between clinical care and revenue integrity, providing clinicians with real-time guidance and accurate documentation. In this episode, Pete and Travis discuss how to reduce the administrative burden for clinicians to free up more time to care for patients. They also talk about this issue of burnout and how it’s impacting clinicians across the world and here in Australia and explore the technology that can be used now to improve things for clinicians, healthcare systems and patients. Tune into this episode to learn more about shaving time off administrative and clerical tasks with AI integration so there is more patient-doctor time and interaction. Also, find out how 3M is approaching the issue of burnout among clinical staff and how their solution can help. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at 3M Health Information Systems, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Mentoring, a multi-disciplined career path and humour for the holidays… Do you really need more? Dr Chris Peyton, a director at Ediofy. He has worked as an emergency doctor for over ten years while founding several successful medical startups, including iMeducate.com, an exam preparation site for doctors.

Ediofy is an education marketplace for health professionals. At Ediofy, we utilise artificial intelligence and the wisdom of the crowd to help users create their own bespoke learning journey. In this episode, Michelle and Chris discuss what it's like to be a multitasking medical professional and a tech founder. They also explore the importance of finding a good coach and a mentor. Plus, there's some down to earth humour in this episode as well. Tune into this episode to learn how to determine when to say yes and no along with the challenges of multitasking. Learn why you need to understand your strengths and the importance of rest, and relaxation, plus so much more. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Ediofy, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Dr Louise Metcalf is a senior psychologist who has been practising within the mental health space for almost thirty years. She has also served as an international consultant for the United Nations and assisted numerous early career folks to become confident psychologists. Gheorg is a little robot app that helps kids deal with childhood anxiety. In this episode, Michelle and Louise discuss Louise’s journey, career path and her reflections on her career so far. They also explore that progression of doing psychology, then entering the technology space and becoming a tech founder. Additionally, Louise shares an interesting story about how the name Gheorg came to be and what it has to do with a robot vacuum cleaner. Tune into this episode to hear the cutest little robot story ever and learn more about a founder’s journey from psychology to tech. Also, get tips on how to reflect on the year that has passed and how to prepare for the upcoming year with a positive mindset. Plus, learn why you should give yourself the credit you deserve. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Gheorg, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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This week we continue our special holiday mentoring series hosted by Michelle Gardner from Annalise.ai, featuring members of our THT+ Community.

In this episode, Michelle speaks with Carolyn Mee from Sound Scouts. They discuss Carolyn’s unconventional path to becoming a health tech founder. Carolyn shares an interesting story involving her interactions with the inventor of the Rubik's cube. Michelle and Carolyn also dive into Carolyn’s background in television and look at how her background in television production has positioned her perfectly for a career as a health tech founder.

Sound Scouts is an organisation that has turned hearing tests into fun, accessible experiences through gamification. In this episode, Michelle and Carolyn discuss Carolyn’s unconventional path to becoming a health tech founder while she shares an interesting story involving her interactions with the inventor of the Rubik's cube. They also dive into Carolyn’s background in television and look at how it led her to a career as a health tech founder. Tune into this episode to learn about what it’s like to be a health tech founder and why it is important to build a network and have mentors. You will also get relevant tips on transitioning into the world of healthcare and much more. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Sound Scouts, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Do you have a mentor and do you truly know the value of mentorship? Adam Brett is the director of commercial partnerships at ResApp. He is a husband and a dad to three wonderful little boys. Adam has been with ResApp for approximately twelve months in the commercialisation area, which has been quite exciting for him. ResApp is an AI product with algorithms that can diagnose pneumonia, lower respiratory tract issues and more. In this episode, Michelle and Adam discuss the importance of having a mentor and crushing that fallacy of the need for a work and personal self. They also look at the power of being vulnerable, the significance of building a feedback culture within the workforce and much more. This episode is jam-packed with great advice and the experience of an industry expert. Learn about the challenges with AI in healthcare, ways that you can assess your achievements and improve on them for the coming year. Also, find out if one is better than the other; startups versus big corporations. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at ResApp, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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2 years and 200 episodes collaboration through conversations Peter Birch is the CEO and founder of Talking HealthTech. He has worked in management roles in healthcare organisations for over fifteen years and has experienced first hand the exciting developments and the frustrating stagnation of it all. Talking HealthTech is a podcast and membership community for those passionate about technology in healthcare. In this special 200th episode, Michelle Gardner from the THT+ Community interviews Pete to hear his experiences from this journey of going from episode one to two hundred. They also look at what Pete has learnt over a two-year period. You will learn a bit more about Pete, what motivates him, his goal-planning habits and more. Hear how you can transition from the corporate world into something more niched. Plus, get exclusive insight into what’s to come for the Talking HealthTech brand. Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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The role of the practice manager is a critical one in Australian healthcare. Cathy Baynie is the immediate past National President of Australian Association of Practice Management and now holds a role as their Executive Manager, Advocacy and Professional Services. The Australian Association of Practice Management is the peak body for practice managers in Australia. The association advocates for its members at a government level with the department of health engagement, other key stakeholders and major players in the primary health industry. In this episode, Pete and Cathy explore the importance of clinical and system Co-design impacting the uptake of digital solutions. They also look at the role that practice managers play in the implementation and adoption of technology in primary care practice. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Australian Association Practice Management, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Hypnosis-based digital therapy to help increase therapeutic outcomes in healthcare. Chris Naoumidis is the co-founder and co-CEO of Mindset Health, which is building hypnosis-based digital therapeutics for underserved health areas like IBS and menopause. Mindset Health creates mobile hypnotherapy programs that help people manage and improve their health, without drugs or diets. In this episode, Pete and Chris discuss digital therapeutics, specifically with hypnosis and how it can help patients suffering from IBS, menopause, and more. In this episode, you will learn about how clinicians can incorporate digital therapeutics into their patients’ treatment plans to help improve outcomes. Also, this episode covers the benefits of a digital therapeutic solution and how it can promote holistic health. Plus, hypnosis versus meditation, what’s the difference? Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Mindset Health, visit their Talking HealthTech Directory here. Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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There’s a better and simpler way to solve those stock-taking problems. Dr Namita Gupta has been a dentist since 2004 along with Dr Stephan Kantharah. Together, they own and operate three dental practices in Sydney, Newcastle and Gosford. To fine-tune their dental practice and offer the best service possible, Namita and Stephan have continued our education and post-graduate studies. Restocq was born out of its founder’s personal experiences and is a solution designed to redefine how dental practitioners and suppliers work together. In this episode, Pete, Namita and Stephan explore the topic of buying and managing stock. Also, we hear about their journey and the challenges faced in developing a platform in the med-tech space. Pete Namita and Stephan also take a look at what solutions exist to better improve practice profitability and organise systems. This episode will provide you with tips on how clinicians can become successful innovators and how you can streamline your stock-taking process. Also, this episode will cover topics like solving the four major procurement problems, including that one key person issue. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Restoxq, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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As a clinician, how do you want to contribute to digital health? Dr Amandeep Hansra is a GP who balances seeing patients with her passion for Digital Health. She is the founder of Creative Careers In Medicine and is now investing through groups like Australian Medical Angels. Amandeep consults with government and private industries and contributes on boards. The CCIM is a community of 13,000 online members (clinicians) who are thinking outside of the box. The Australian Medical Angels is a group of over four hundred doctors who like to invest in health tech startups. In this episode, Pete and Dr Amandeep Hansra discuss the CCIM, Australian Medical Angels, the future of healthcare in Australia, the opportunity for digital health and much more. Check out this episode to learn how clinicians can get more involved in digital health and the right steps to take when seeking investors for your solutions. Also, learn about the current state of healthcare in Australia and what can bring about positive changes, plus, what’s the future like for digital health? Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at CCIM, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Amanda Cattermole is the Chief Executive Officer of the Australian Digital Health Agency since September 2020. Prior to that, she was the Chief Operating Officer at Services Australia (formerly the Department of Human Services).

The Australian Digital Health Agency (the Agency) is the System Operator of the My Health Record system. The Agency provides the leadership, coordination, and delivery of a collaborative and innovative approach to utilising technology to support and enhance a clinically safe and connected national health system.

In this episode, Pete and Amanda cover topics such as COVID-19 and the role of digital health, the relevance of My Health Record to all Australians. Pete and Amanda also look at that infamous “I” word - interoperability and what the road ahead looks like for the national digital health strategy.

There have been massive strides within the digital health space over the last few months and this episode looks at some of those changes, like the increased use of e-prescriptions and the MyHR. You will learn about interoperability and how you can reach out to the ADHA and much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at ADHA, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Collaboration is the key to innovation.

John Gordon is the International Markets Lead for Pfizer’s Global Digital Innovation Lab. He manages all the lab activities going on outside of the US. He works with the various business lines to identify opportunities, scout for solutions and then run experiments to determine impact and scale-up potential.

Pfizer is one of the world's premier biopharmaceutical companies, which is also helping health tech start-ups develop and implement transformational innovation.

In this episode, Pete talks with John about using open innovation to identify and build partnerships that can help digitise drug discovery, accelerate clinical development and improve health outcomes and the patient experience.

If you want to learn how you can go about collaborating with an industry giant such as Pfizer, then tune into this episode, as Pete and John discuss the basics of what you need to know. Learn about the opportunity that is Pfizer’s healthcare hub and what Pfizer looks for in a start-up. Plus get tips on how to introduce your brand and solution.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Pfizer, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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When it comes to partnering for growth and innovation in healthcare, one size no longer fits all. Simon Terry is one person who has been a strong advocate for partnering for growth and solving tricky problems in healthcare. He is the Chief Growth Officer at InLoop and LanternPay.

LanternPay is an open cloud-based claim payment platform designed to standardise claim payments across the health, care, disability, insurance and ageing sectors. In this episode, Pete and Simon talk about payments in healthcare, the importance of collaborative conversation to solve problems and this growing acceptance within the industry that one size does not always fit all. Tune into this episode to learn about the current payment landscape in healthcare and how collaborations are quickly becoming a trend within the industry. Also, get tips on how healthcare innovators can scale while being efficient. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at LanternPay, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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We know clinical governance is important. But if you’re on the front line of healthcare or aged care - where it all happens; how does it apply to you? What does it look like when clinical governance goes wrong?

In this episode Pete speaks with Dr Melanie Tan, a legal professional with a background as a medical practitioner who understands the real-world application of clinical governance in aged care and health.

They talk about what clinical governance is, why it’s important when it comes to digital health, and how as an industry we can lift our knowledge and awareness when it comes to this important topic.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Altering the world as we know it with digital health tech. Mohinder Jaimangal is the co-founder and CEO of Curve Tomorrow, a digital health technology company aimed at significantly impacting the lives of 1 billion people. Mohinder’s current focus is improving health outcomes and equity through value-based healthcare digital ideas and products. Curve Tomorrow brings science to innovation, enabling your health organisation to become an iconic leader. In this episode, Pete chats with Mohinder Jaimangal, Curve Tomorrow about his story and how Curve Tomorrow came to be. They also delve into the concept of value-based healthcare and its importance. This episode covers an array of topics surrounding digital health, value-based care and medical inequity. So, if you want to take a dive into these areas for a healthy insight, then tune in. Additionally, this episode holds three key tips that can help your startup tread the right path to success. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Curve Tomorrow, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Earlier this month, Pete undertook the exam to become a Certified Health Informatician Australasia (CHIA). Many listeners of the show might already have become a CHIA, and others might be considering doing the qualification.

But what is it all about? Is it worth doing? And how do you actually pass the thing?!

Check out this special episode with Pete as he reflects on his journey of becoming a Certified Health Informatician. Pete will answer:

What is CHIA?
What is health informatics exactly?
Can anyone do CHIA?
What did Pete learn from it?
Should you do it too?

And lots more!

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Australia is like the goldilocks of locations to get started when you’re innovating in healthcare. It’s not too big, not too small.

How great is it when you see innovations from within our fine land and help more Australians achieve better patient outcomes or improve something in the healthcare system?

But after a bit of local success, the usual question is then; what about the rest of the world? Can you take some success you’ve had here, and take it to other parts of the world?

How is that achieved? Is it about replicating what works in Australia and copying it to other countries, or does it require a total redesign of the product and strategy to fit the new environment?

In this episode, Pete chats with Sabeen Shaikh from Crescent Strategy Consulting about going global, and how to scale healthcare innovations to other countries. They discuss how to streamline a strategy, and uncover some common pitfalls to avoid when entering other markets.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Crescent Strategy Consulting, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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In this episode, Vijay and Nishanth from Vantari VR speak with Pete about their journey as doctors turned tech founders, the opportunity for VR in healthcare here and abroad, and why medical training might never be the same again.

Find out:

Who are Vijay and Nish?
Why Vantari VR?
How best can Virtual Reality be used in healthcare?
How scalable is Virtual Reality?
How receptive are enterprises of emerging technologies like virtual reality?
Virtual Reality for medical device and pharmaceutical companies

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Vantari VR, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Primary care providers play a major role in supporting people in their local community or region - keeping them healthy, and treating them when they’re sick. But who is helping the GPs, the Allied Health Providers, the population in delivering that care? Who is helping connect it all together and bring it into context, to ultimately ensure the community as a whole is healthier and connected? In Australia, often much of this is managed by Primary Health Networks (PHNs). In this episode, Pete is joined by Alyce Cuman from Gippsland PHN to talk about their region and the specific healthcare needs right now, and the role that technology plays in delivering on those needs, and the important factors when it comes to execution and implementation. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Gippsland PHN, visit their Talking HealthTech Directory Listing here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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In Australia, we have over 7 million people living in rural and remote areas. That’s over a quarter of the population.

It’s also a fact, that people living in rural and remote areas have higher rates of hospitalisations, deaths and injury, but they also have poorer access to, and use of, primary health care services, compared to people living in Major cities.

So the people who need healthcare the most in Australia, have the least amount of access to it.

So what can we do? How do we use technology, infrastructure and know how to close the gap when it comes to delivering more accessible healthcare to all Australians.

One way is improving connectivity. And in this episode, Pete chats with Jen Beer from NBN, all about healthcare in rural and remote areas of Australia. They drill into the importance of connectivity in these locations, and some of the critical success factors enabling digital health for patients and practitioners.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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At the time of recording this episode, it was announced that Phillips; a global leader in health technology, signed a new partnership with Teladoc health; a global leader in virtual care. The partnership is positioned as a unique way to deliver comprehensive virtual health care solutions across healthcare facilities, enabling virtual care delivery across entire organisations. In this episode we speak with Joe Cain from Philips and Darren Reynolds from Teladoc about the exciting new partnership, and what it might mean for virtual care delivery in Australia and New Zealand in the near future. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Philips ANZ, visit their Talking HealthTech Directory here. Or similarily, check out Teladoc’s Talking HealthTech Directory here. Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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This session taken from the Talking HealthTech Spring Summit explores the realities of co-designing with clinical users, the feat of defining the user within complex health systems, and why building a slick user experience is the key to success.

Moderator: Adam Wardell

Speakers:

Katja Beitat, Digital Health Consulting Australasia

Dr Malcolm Pradhan, Alcidion

Dr Stefan Harrer, Digital Health CRC Ltd

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Doing effective telehealth is much more than just spinning up a zoom call or picking up the phone and speaking with a patient. It’s a good start, but all that’s happening there is a replication of what happens in a bricks and mortar clinic during a consultation. Missing from that picture is all the monitoring that goes on - all of the insights that a clinician needs in order to make an informed decision or provide advice or even make a diagnosis. With more virtual care and telemedicine going on, having these indications provided to a clinician in a way they can rely on them is critical. So in this episode today we’re going to explore this world of using bluetooth connected devices in remote monitoring for patients. Craig is the CEO and Founder of Propell, who distribute iHealth in Australia; the global leader in consumer focused mobile health devices, which are used across hospitals, PHNs and pharmacies across Australia to help patients better manage chronic disease. In this episode you’ll hear about: * Remote monitoring before and during COVID * The importance of robust integration and consumer friendliness for connected medical devices * The adoption of technology by different generations - which age bracket adopts technology best when it comes to healthcare? * What the future looks like for Remote Patient Monitoring and bluetooth connected devices. * Lots more

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Propell, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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This episode explores how technology investment decisions are made within health system settings. Angela Ryan chairs this panel where Dr Marc Belej, Abbas Al-Murrani and Kerry Stratton discuss the constant challenge of doing more with less from multiple perspectives.

Key Topics Covered

Impact of COVID-19 The panel shares how COVID-19 has impacted the way resources are allocated.
Accelerated acceptance of telehealth Where once it was difficult to begin a conversation about telehealth, it’s now front and centre with huge opportunity for innovation and growth.
Understanding opportunity cost COVID-19 has highlighted the potential repercussions of quick decision making. Abbas discusses what we may be sacrificing by making quick decisions in short timeframes.
The importance of reliable data Seeing data being used in a cost effective way to inform the public and enable clinicians has been inspiring and the prospect of virtual care in the coming years is exciting to see on the horizon.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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What does virtual care mean to you? The scope of virtual care ranges way beyond a tele-health call… right up to virtual hospitals and ICU’s.

Will Grant, Senior Manager - Products, Solutions and Virtual Care and Liz Willmott, General Manager, Advisory Services from Telstra Health chat with Pete about what virtual care is, its adoption in Australia and what it looks like to successfully implement and utilise virtual care services in health care.

This episode covers everything from what virtual care is, what it looks like globally, and how Telstra Health is helping organisations determine which model of virtual care is the right fit for them.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Telstra Health, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Googling a product or service you’re interested in purchasing only to see a 2-star rating is pretty off-putting, right? George Tzoumanekas is the Regional Sales Director, Healthcare for Podium and has worked in and around the healthcare and technology sector for the past 5 years. Podium uses messaging to make it convenient to interact with patients, customers, and teams along every customer touchpoint and powers the conversations that matter most. In this episode, Pete and George talk about how practice owners can meet the increasing demand of personalised service and positive online reviews expected by patients. George talks through how patient experience has changed throughout the past 18-months and how developing the element of trust and tailored messaging is so important. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Podium, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Is there a lack of diverse career options in health and technology for women? Dr Magdalena Simonis is a GP, researcher, keynote speaker, appears regularly on media advising on numerous health issues, and is the President of the Australian Federation of Medical Women (AFMW). In this episode, Pete and Magdalena focus on the career opportunities and challenges that exist for women within the healthcare and technology space. They also look at what Magdalena is doing in this space to make a meaningful impact. This episode addresses an issue that has been around for centuries; gender inequality. It focuses on the lack of career options and opportunities women are facing in the technology and health sectors. Tune into this episode to learn how this can be fixed, the options women can currently access, and what the future may hold for women in health and tech. Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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How are you handling COVID-19 risk management?

Dr Avi Ratnanesan is the Founder and CEO of Energesse, who specialise in improving patient experience and pandemic management.

Energesse is a leading digital health platform with products that improve COVID-19 management and customer experience. Energesse was founded in 2012 to help organisations deliver customer centricity, better value and a more resilient workforce.

In this episode, Pete and Avi focus on the role of technology in a COVID-Safe world in the future and heaps more.

This episode will help you to better understand the COVID-19 guidelines set out by the government and medical professionals, whether you are a small, medium or large enterprise. It will also give you an idea of how these changes will impact patients and customers. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Energesse, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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How you feel is such a subjective thing. Often though, how you feel on the outside is very much determined by what’s going on inside your body.

Phil Hayes St Clair is the CEO and Co-Founder of Drop Bio; a digital health and biotechnology company focused on chronic inflammation. Drop Bio is on a mission to accelerate the world’s transition to personalised health.

In this discussion with Phil Hayes St Clair from Drop Bio, we explore the world of chronic inflammation, personalised health, and evidence based prevention. We also learn about Phil’s journey of bringing WellBeing by drop to market in Australia, and some lessons for others in the industry travelling on a similar path.

To see the latest information, news, events and jobs on offer at Drop Bio, visit their Talking HealthTech Directory here.

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Klaus Bartosch is the CEO & Co-Founder of 1st Group, the company behind the MyHealth1st.com.au healthcare marketplace and patient engagement platform.

1st Group trusted digital platforms are where health providers and patients connect 1st.

They improve lives by connecting consumers to a variety of healthcare services and information anytime, anywhere, so they can get well sooner and stay well longer.

In this episode, Pete and Klaus’s discussion centres around consumers of things like products, services, widgets and much more. They explore several concepts, including that the customer is always right. So, have these principles and consumer expectations have migrated across to healthcare? This episode promises to be an eye-opener on the value of technology inciting change in healthcare. Do you think healthcare is broken? Get a detailed answer from an industry expert and hear his opinion on whether or not healthcare can really be fixed. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at 1st Group Ltd, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Let’s tackle and solve the science of sales together!

Leanne Elich is a Psychology driven Business Strategist. She is a passionate Oncology Advocate and Global Healthcare Specialist with over twenty-five years of experience in both clinical and corporate environments.

Leanne Elich Consulting is an advisory and consultancy firm specialising in psychology driven sales techniques. The company collaborates with individuals and business teams.

In this episode, Pete and Leanne cover the science of sales. They explore a very cool framework developed by Petes’ guest called the periodic table of sales.

Tune into this episode to understand how you can master sales and become the rep that everyone wants to see. You will also learn about virtual sales and the concept known as the periodic table of sales. Additionally, Leanne shares with us details about her recently published book.

Check out the episode and full show notes here.

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On the 25th of August, Peter Birch connected for a livestream Q&A session on YouTube, LinkedIn and Facebook with Jeff Smoot, CEO Infomedix & David Ryan, CIO Northern Health.

The session focused on the importance of fostering strong relationships between technology vendors and hospitals, how to approach building partnerships, and what happens when the relationship is tested with project challenges.

There was plenty of engagement throughout from those tuning in, and a great mix of old and new faces in the industry.

During the session, Jeff, David and Pete spoke about the following topics:

How Northern Health & Infomedix partnership came to fruition
Their day-to-day relationship
Setbacks that challenged both organisations and how they worked together to overcome them
Critical factors for a successful partnership and why Executive Leadership is so important
Contributors to success in challenging times: escalation, transparency and communication
Practical tips to help you navigate stakeholder management at all levels

And so much more!

To see the latest information, news, events and jobs on offer at InfoMedix, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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On the 11th of August, Pete went live with Steve Vlok from Celo to talk about all things to do with communication and healthcare, including: * Shadow IT * Change Management in healthcare and best approaches to introduce innovation * Importance of real world clinical experience * Virtual hospitals / decentralising the hospitals * The importance of identifying the problem first before creating a solution

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Celo, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Listen to this interview with James Scollay from Genie Solutions, about their integrated cloud platform, innovation in healthcare, and a vision for the future of the healthtech industry.

In this episode, Pete and James talk about:

What Genie has been up to since James’ last appearance on the podcast on episode 19 back in October 2019.
Why are clinicians moving to the cloud for practice management systems
Differences between on-premises and cloud versions of Genie
Advice to vendors looking to partner with practice management systems
Synergies of a curated marketplace for integrations with partner platforms
Problems to overcome for progression in the healthtech industry and a vision for the future
The importance of investment into technology and culture to see real advancements in healthcare
Opportunities to look outside of the industry to find the right talent to help organisations deliver on the promise of what technology can deliver in healthcare
The upcoming Spring Summit will feature James, Ben from HotDoc and Chris from Cubiko discussing the topic of collaboration amongst vendors to solve meaningful problems together.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Genie, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Loneliness, do you know how to solve this problem?

Anton Cush is the Founder of includi. Anton has over twenty years of healthcare industry experience, with a focus on digital health and technology commercialisation.

Includi is the online marketplace addressing loneliness. Includi works with people experiencing acute and chronic loneliness. It uses technology to do the heavy lifting that we encounter when addressing loneliness on an industrial scale.

In this episode, Pete and Anton focus on loneliness. They look at how big of an issue it is and what we can do about it. They also talk about some of the things being worked on to contribute to positive changes within this space.

Tune into this episode to learn why loneliness should not be overlooked and how one particular solution can help to solve this issue of loneliness globally. You will also learn about its effects on the health and wellbeing of persons globally.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at includi, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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What do you think healthcare’s digital workforce will look like in the future?

Angela Ryan has worked within the Australian health system for more than thirty years in senior leadership, executive and clinical roles, across federal, state and local settings. She is also a health informatician, digital health strategist and clinician executive.

In this episode, Pete and Angela look at the digital health workforce of the future, digital health safety governance, the day-to-day issues affecting clinicians and much more.

Tune into this episode where we will get to understand several concepts within the digital health space, such as digital health reform and learn how nurses and midwives can support their digital health journey and details the future of the health workforce.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Healthcare is moving into the future with Epigenetics and Nutrigenomics, are you?

Dr Valerio Vittone has a PhD in Biochemistry, Molecular Biology and Virology to identify complex conditions relating to disease. He has held key research roles in Australia and spent a lot of time analysing DNA sequences with bioinformatics tools.

In this episode, Pete and Valerio cover epigenetics, nutrigenomics, and some of the common health problems that can be treated with these emerging scientific discoveries.

If you want to learn something totally new, then tune into this episode to learn how one can adjust DNA as a treatment modality for many common conditions. Additionally, you will understand epigenetics and nutrigenomics; what they are and how they are applicable in healthcare.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Innovate your advance care planning process with digital technology

Dr Merran Cooper is the CEO and Founder of Touchstone Life Care. She has a team of world-class experts and is launching an enterprise offering that helps patients, doctors, vendors, providers and advisors in aged and palliative care.

Touchstone Life Care protects and communicates people's wishes for end of life care, with cloud-based easily shared, advance care plans.

In this episode, Pete and Merran focus on the human rights approach to healthcare, aged care regulatory reform and the challenges behind decreasing and preventing over-medicalisation of dying and end of life.

Learn about the changes and concepts in the advance care planning sector and importance of advance care planning. Tune in to also hear a breakdown of The Royal Commission’s recommendation, 66B. Additionally, Merran helps us to understand technological determinism and explores adopting digital technology into aged care at scale.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Touchstone Life Care, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Diagnosing respiratory conditions with a smartphone...how is that possible?

Tony Keating is the CEO and Managing Director of ResApp. He has over ten years of experience in commercialising technology. Tony created the initial business strategy for ResApp over five years ago and has led the company to date.

ResApp is developing digital healthcare solutions to assist doctors and empower patients to diagnose and manage respiratory diseases.

In this episode, Pete and Tony look at modernising the process of diagnosing respiratory disease, the use of AI and smartphones in clinical diagnostics, and lots more.

Tune in to this episode to learn how you can easily diagnose your client’s respiratory condition and monitor it using a smartphone. No spirometer or stethoscope needed! You will also learn about current respiratory tools, data accuracy and improving healthcare equity and accessibility.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at ResApp Health, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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We’ve got the secret for long-term weight loss and it's not just about eating less and exercising more!

Dr Nick Fuller is a globally recognised obesity expert and from the Charles Perkins Centre, The University of Sydney/RPA Hospital, where they run Australia’s largest weight management service.

Interval Weight Loss is scientifically preventing weight regain with six key steps. The University of Sydney’s Charles Perkins Centre uses a collaborative approach to the treatment of obesity, diabetes and cardiovascular disease.

In this episode, Pete and Nick take a scientific look at weight loss and weight gain. Also, hear about Pete’s weight loss experience and Nick shares his journey of scaling a one-on-one offering. They also explore what’s to be done at a policy level to address the obesity epidemic.

This episode covers weight loss, a topic that resonates with many of us. Pete’s guest is an expert in this field and he explains why we aren't achieving long-term weight loss no matter how many diets and workout challenges we use. Nick shares policy recommendations and explores how to approach weight loss correctly

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Are you up-to-date with the current healthcare trend - healthcare payment?

Marcus Wilson is the CEO of Surgical Partners and is passionate about implementing technology-based solutions for the complex challenges facing healthcare practices.

Surgical Partners is a solution that is helping practices around Australia integrate their accounting information with their practice management system.

In this episode, Pete and Marcus explore the healthcare payment landscape. They discuss what possibilities lie ahead and the various fascinating approaches to healthcare payments.

This episode will answer many of the questions you have surrounding healthcare payment while ensuring you understand the gains of collaborating in that space. Also, tune in if you are wondering why now is the ideal time for entering the healthcare payment landscape.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Surgical Partners, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Become a THT+ Member to listen to the other 11 sessions from the Winter Summit and attend all future Summits.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Virtual care is putting hospitals on the right track to surpass the ailing and ageing issues.

Ben Magid is CEO of Virtualcare and has expertise across all aspects of digital health. He is passionate about the power of emerging digital technologies.

Virtualcare is an end-to-end remote care automation platform focused on creating technology to enable patient-centric care where it is most convenient.

In this episode, Pete and Ben explore the many potential issues that will arise within the healthcare sector in another five or so years. They take an in-depth look at why this is a problem to deal with now, Australia’s response to the situation and the changes that must be made, among other things.

This episode surrounds virtual care. So tune in to learn how hospitals can make the shift from the bricks and mortar setting into the virtual space. Also, Ben Magid, a digital health expert, helps us to better understand the severity of the healthcare issues to come and if we are doing enough as an industry to remodel healthcare.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Virtualcare, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Serious games are becoming an effective way of increasing patient engagement and positive behavioural change. Should we get serious about games in healthcare?

This is a panel session recorded at the Talking HealthTech Winter Summit featuring Carolyn Mee from SoundScouts, Jim Cook from University of Sydney, Kiran Ijaz from Australian Institute of Health Innovation and Nathan Moore from Western Sydney Local Health District.

Become a THT+ Member to listen to the other 11 sessions from the Winter Summit and attend all future Summits.

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Smart clothing is the next generation of remote monitoring tech, are you subscribed yet?

Shem Richards is a biomedical engineer and the founder of Goldilocks.

Goldilocks is a smart clothing company aiming to reduce the cost of healthcare and increase the value of care beyond the hospital walls.

In this episode, Pete and Shem discuss how smart wearables can reduce parental stress and help with ageing-in-place. They take a sneak peek at what the next generation of care looks like and talk about Shem’s journey of bringing a medical device to market in Australia, among other things.

Tune into this episode to learn how a baby singlet can help clinicians coach parents through the stresses of bringing a newborn home. This episode also covers how innovative technologies can facilitate remote monitoring and aged care and implementing the human aspect of remote care.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Goldilocks, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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In this episode, we hear from Kerry Stratton from InterSystems, who speaks about innovation in healthcare surrounding COVID-19, including telehealth. He also discusses the concept of value-based care and the importance of healthcare data.

This episode covers how technology can improve the accessibility and quality of healthcare in rural and remote Australia. It also includes the tangible use and value of healthcare data, the sustainability of telehealth in its current form and explores what the future might hold for healthcare innovation.

Key Takeaways:

The factors that hindered innovation before COVID-19 and how they have changed. One of the determinants Kerry outlines is that healthcare is quite complex, and as such, doing anything, such as making decisions and gathering and using data takes much more time.
The value of healthcare data. Kerry shares examples of how healthcare data is being used and weighs in on whether or not it has been highlighted by the pandemic.
The utilisation and reliance of telehealth globally. With the global responsibility for InterSystems, Kerry gets exposed to the various ways that countries use telehealth. He describes some ways that he has seen it being used and points out aspects of telehealth that need improvement.
Improving healthcare in rural and remote Australia using technology. Along with technology, Pete and Kerry discuss looking at other aspects of enhancing healthcare, such as internet connectivity and being able to provide care long-term.
The concept of value-based care. Kerry explains how true value can be accomplished. He also addresses the possible barriers to health tech innovation and pinpoints how technology may interfere with clinical governance.

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Are you appealing to the real foundational issues in digital healthcare, or are you just creating widgets?

Demogene Smith is currently the e-health Program Manager for Mid North Coast Local Health District NSW. He is a Senior technologist with a passion for driving digital change.

MNCLHD covers the Port Macquarie Hastings Local Government Area in the south, to Coffs Harbour Local Government Area in the north and provides a diverse range of services to a population of more than 215,000 people.

In this episode, Pete and Demogene discuss the challenges facing public health with a digital agenda in the real world and how we might, as an industry, really deliver positive outcomes for organisations, clients, and the community.

Tune into this episode to learn how you can connect with healthcare organisations to solve the real issues they are having. This episode also explores the challenges facing public health with a digital agenda in the real world and the future of digital health.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at MNCLHD, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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How do you feel about care coordination, convenient or not, necessary or not? Dr Chris Hobson is the Chief Medical Officer at Orion Health. He has twenty years of experience as a physician working in primary and secondary care, including ten years of experience in family medicine. Orion‌ ‌Health‌ ‌is‌ ‌a‌ ‌global‌ ‌award-winning‌ ‌‌health‌ ‌tech‌‌ ‌provider.‌ ‌It‌ ‌delivers‌ ‌optimised‌ ‌digital‌ ‌healthcare‌ ‌at‌ ‌a‌ ‌jurisdictional‌ ‌level.‌ ‌ In this episode, Pete and Chris explore the process of enabling clinicians and patients to take the right actions through efficient care coordination and how we can make sense of all this data through analytics, machine learning, artificial intelligence and many more things that they unpack in this chat. Tune into this episode to learn new ways of making sense of data, and the importance of delivering empathetic care. Also, learn how data can be used to make a clinician’s life much easier. This episode will also explore the visions for good healthcare. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Orion Health, visit their Talking HealthTech Directory here. Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Technology is meant to make life easier, so what is it doing for your healthcare practice?

Landell Archer is the CEO and Co-founder of Elypsys. Landell works with clients to create digital solutions designed for the exact people who use them.

Elypsys is a proudly Australian-owned and operated business, dedicated to delivering human-first solutions which promote equality, accessibility, and connection.

In this episode, Pete and Landell discuss her career journey, creating better solutions in healthcare, the benefits of deep discovery, digital prototyping and usability testing in creating solutions.

This episode exposes you to another side of telehealth. Landell Archer enjoys networking. She shares how connecting with the clients, the tech people and the creative agencies create ideal solutions. You will also learn about digital prototyping and usability testing in creating solutions

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Elypsys, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Did you know that 60 to 80% of medical errors are attributable to communication breakdown?

Will Pamment and Aiden Roberts are the cofounders of SimConverse. They’re two medical students who are passionate about solving the issues in healthcare communication that lead to harming patients.

SimConverse creates Artificially Intelligent virtual patients for healthcare communication training. It is a platform for structured communication training.

In this episode, Pete, Will and Aiden chat about using better, more scalable and accessible ways of training communications skills to hopefully eliminate numerous medical errors and maybe save lots of lives.

This episode helps us to understand how one solution can solve two issues. Learn how you can use virtual patients to improve healthcare communication training, making it more structured, lessening medical errors. Also, get a better understanding of how medical schools approach communication skills and how it can be improved.

In this episode, you go on a journey to explore a new perspective on solving communication issues in healthcare.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at SimConverse, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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This episode focuses on what it takes to be a quality leader in health and aged care during uncertain times, and speaks to some of the amazing things women are doing in the Australian digital health space.

First up, we hear from Jacquie Gilfedder from Telstra Health. Jacquie shares her insights on how COVID-19 has had some transformational impacts within Telstra Health as well as the aged care sector in general.

Key subjects Jacquie and Pete discuss:

How leadership can be demonstrated in uncertain and ‘unprecedented’ times
What is means for leaders to focus on the health and well-being of their teams
The importance of professional development; making use of the current travel restrictions
The incredible surge in uptake of technology and digitisation within the aged care and health sector
Career paths for women wanting to explore their options in health and aged care.

We then hear from the 2021 Emerging Leader in Health winner at the Women’s Agenda Leadership Awards; Esha Oberoi, founder and CEO of Afea Care Services. Esha takes us through her incredible journey and shares some practical advice for women looking to develop their career in digital health.

Pete and Esha speak about:

The path that has led Esha through an award winning career
Three critical elements employees look for in their leaders - safety, clarity and hope
How Afea Care Services grew by 40% in a time of uncertainty and sector upheaval
The growth opportunities within aged care and health space.

Resources:

Telstra Health Talking HealthTech Directory Listing
Afea Care Services Talking HealthTech Directory Listing
Follow Talking HealthTech on LinkedIn
Join the Talking HealthTech newsletter
Write a review of Talking HealthTech on Apple Podcasts
Become a THT+ Member

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Steve Vlok is the co-founder and CEO of Celo. Steve is a chemical engineer, but he is surrounded by a family filled with doctors. He became aware of the problems in healthcare through his wife, who is also his business partner, and because he loves solving problems, he took this one head-on.

Celo is a secure communication, collaboration and community platform created specifically for people in healthcare by people in healthcare.

In this episode, Pete and Steve look at the importance of good communication and collaboration in healthcare, technology adoption by enterprise, and lots more. This episode looks at the communication world in healthcare. Pete and Steve explore the issue of compliance and the uptake of secure communication tools in healthcare. Tune in to learn how CIOs can empower their staff and how clinicians can empower themselves with an easy-to-access and use app. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Celo, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Dr Louise Metcalf is the founder of Gheorg. She is a psychologist and has been for almost thirty years; it’s a job she enjoys doing every day. Louise is passionate about mental health.

Gheorg is a friendly virtual robot that empowers children with emotional intelligence and mental wellbeing.

In this episode, Pete and Louise explore the increasing prevalence of anxiety in society, approaches to be more mindful of mental health and technology use, and how we can help kids learn, improve their emotional intelligence, and feel better about themselves.

This episode explores mental health, primarily in kids. Tune in to learn how you can help your child or patient to understand and control their emotions using simple and empathetic technology.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Gheorg, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Let’s see how optimising communication in home care makes things easier all around!

Simon Hayes is the co-founder of Hayylo. He is focused on building a world where customers can seamlessly connect and communicate with their providers, friends and families. Simon is a generalist entrepreneur.

Hayylo is a purpose-built communications platform. It is helping providers to engage effectively and efficiently with clients, families and their support teams. Hayylo bolts onto the provider’s current record systems, CMS and other infrastructure they already have in place, enabling them to share information out into the community.

In this episode, Pete and Simon have a conversation about the Hayylo platform, the importance of person-led care, and the opportunities for innovation at scale within the health and aged care sectors.

This episode is packed with innovation guides for aged care and home care. From this episode, you will understand just how implementing and improving communication channels give rise to person-led care and reduce the cost and other pressures for the providers, the client, their families and support teams.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Hayylo, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Tim Blake is the Managing Director of Semantic Consulting. He was previously CIO of the Tasmanian Department of Health and Director of Rural eHealth Strategy at New South Wales Health. Tim also served as Strategic Advisor at NeHtA, now ADHA, and the Department of Health.

Semantic Consulting is a consulting firm focused on leading digital change in healthcare.

In this episode, Pete and Tim discuss digital literacy of health providers, digital health maturity, medication education and lots more.

Tune into this episode to find out what we’ve missed in digital healthcare. Learn about the digital literacy of health providers and we can enable them to be more proficient in digital health.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Semantic Consulting, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Rodney Ecclestone is a healthcare executive leader with clinical experience as a Registered Nurse primarily in the acute care sector. He has a career-long commitment to safety and quality.

In this episode, Pete and Rodney discuss clinical governance and digital health.

Learn about clinical governance and how it relates to digital health, as well as patient safety, and how clinicians and developers can contribute to clinical governance.

This episode is a prelude to a session at the upcoming Talking HealthTech Winter Summit. Be sure to get your tickets for this full day virtual event on the 24th June!

Check out the episode and full show notes here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Stephen Stoyan is the Director of Digital Health at Orion Health, and he spent the last twenty years in a mix of technology roles. Stephen focuses on customer success and developing key strategic partnerships at a global scale.

Orion Health is a global award-winning health tech provider. It delivers optimised digital healthcare at a jurisdictional level.

In this episode, Pete and Stephen discuss the evolution of Orion Health in Australia. They also explore the social determinants of health and start to unpack the age-old question - what do we do with all this data? Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Orion Health, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Jeff Smoot is the CEO of InfoMedix. He has an abundance of experience in healthcare in Australia. In his current role as CEO, Jeff has responsibility for the leadership and overall success of InfoMedix.

InfoMedix is enabling healthcare organisations to access clinical and administrative data in one place and in real time.

Jeff Smoot is the CEO of InfoMedix, who are enabling healthcare organisations to access clinical and administrative data in one place and in real time.

In this episode, Pete and Jeff explore the transition from paper to cloud in healthcare. They also explore the concept of codesign and look into some of the prerequisites for success in digital health. Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at InfoMedix, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Is the patient truly at the centre of healthcare?

Dr Tal Rapke is a trained physician, and he holds over twenty years of health experience. Also, he is the CEO and founder of ScalaMed. He’s a physician turned entrepreneur.

ScalaMed provides a way for any doctor to send a prescription electronically to a patient’s phone. It is helping patients find easier ways to take control over their prescriptions from any app.

In this episode, Pete and Tal talk about patient-centricity, innovation and regulation in Australia. They also look at healthcare in the USA, blockchain and a lot more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at ScalaMed, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Raj Kurup is the Digital Strategy Lead for Healthcare, Equinix Asia-Pacific. Raj drives innovation for Equinix’s clients by identifying creative solutions to complex and multifaceted business challenges, harnessing the combined strengths of people, technology and partner ecosystems. In this capacity, he also builds awareness through market engagement activities to bring appreciation to the role of digital infrastructure in transforming healthcare and life sciences organisations. Equinix is a global digital infrastructure company connecting healthcare companies and other industries across this cloud-first world. It was founded in 1998 as a multi-tenanted data centre where networks could come together and securely connect and exchange information as the internet started scaling globally. In this episode, Pete and Raj discuss what it means to get your digital infrastructure right. They also cover the potential opportunities it opens up for collaboration and innovation within the broader healthcare ecosystem and lots more. In this episode, we learn just how important a good foundational infrastructure is to scaling and innovation. Raj Kurp also shares details on leveraging partnerships within an ecosystem and how that same ecosystem supports security and privacy. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Equinix, visit their Talking HealthTech Directory here. Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Chris Smeed is the co-founder and CEO of the Brisbane-based software startup Cubiko. For the last seven years, he has seen first hand the achievable opportunities through harnessing practice data power. Chris’ experience comes from having worked across practice management and practice support roles himself.

Cubiko is an innovative platform dedicated to helping general practices gain insights into their practice business and operations every day.

In this episode, Pete and Chris sit down for an engaging conversation that focuses on the vaccine rollout progress. They also look into the changes the government has implemented, their impact and how technology is helping support it all.

This episode will improve your understanding of just how instrumental technology is in the vaccination process. It will also provide you with an insider’s view of the process from the general practices’ point of view. Learn how data from practice management systems are used for streamlining the vaccination process and practices can stay up-to-date through community involvement.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Cubiko, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Innovating the way GPs do primary care with MedTech Global.

Geoffrey Sayer is a twenty-year veteran of Health IT across Australia and New Zealand. He has held leadership roles in several large companies. Last year, Geoffrey led the acquisition of Medtech Global with co-investment from Advent Partners. He is now CEO and Managing Director of Medtech Global.

Medtech Global is a New Zealand software company and is over thirty years old. It primarily serves the general practice space in New Zealand, providing the classic patient practice management system.

In this episode, Pete and Geoff explore the work that Medtech Global is doing right now with interoperability and sharing healthcare data and records quickly and securely with third-party applications. They also discuss how interoperability facilitates better patient care and more efficient healthcare services.

Geoff Sayer, a 15-year industry veteran shares many details on this topic and also helps us to understand why democratising data is an essential step to innovation.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Medtech Global, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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What is the promise of digital health?

Graeme Osborne joined Telstra Health as Head of Digital Hospitals and Connected Health in 2019. In the past, he has led large-scale digital projects, including the rollout of the New Zealand National eHealth Program, which has given more than one-third of citizens access to their health information online.

Telstra Health provides technology solutions that connect healthcare providers with patients and each other and help improve the quality, efficiency and security of health services in Australia.

In this episode, Pete and Graeme have a discussion that covers digital health as an industry. They also look at what has been promised compared to what’s actually been delivered. Lastly, Pete and Graeme explore Telstra Health’s approach to digital health and how it creates better results for consumers and clinicians.

Tune into this episode to learn how you can harness digital health to get better healthcare results for patients and make the care process much easier to deliver for providers. Get a better understanding of AI’s role in healthcare as Graeme Osborne explains it all.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Telstra Health, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Testing the hearing of children? Let’s make a game of it!

Carolyn Mee is the founder and CEO of Sound Scouts. She comes from a background in content production for television. Carolyn’s desire to upskill in the digital space led to the development of Sound Scouts. She has received many awards for her innovative achievements.

Sound Scouts is a free, clinically proven app that enables hearing to be checked in any quiet place, efficiently and reliably using its app. The company received funding through grants to help get things off the ground.

In this episode, Pete and Carolyn dive into a fascinating conversation about paediatric hearing impairment. They look at how Carolyn is helping to make positive changes to the lives of children by detecting hearing loss that may have prevented them from realising their potential.

This episode focuses on the future of Australia; the children. Carolyn Mee shares her inspiration for developing a life-changing game that is clinically proven to carry out hearing tests. Learn how anyone can use this simple app to help ensure a more soundproof future for the children of Australia.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Sound Scouts, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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In this fireside chat with Dr Rhonda Collins, we cover how healthcare leaders can help make it easier for frontline healthcare workers to do their jobs more efficiently and effectively.

We talk about creating a working environment that focuses on care team safety and well-being and enables staff to function in a more present and focused way so they can provide safe, quality care to their patients.

Dr Rhonda Collins is the Chief Nursing Officer at Vocera, where she works closely with nurses, physicians, IT professionals and other hospital leaders around the world to improve the lives of patients, families and care teams by simplifying workflows and improving clinical communication.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Vocera Communications, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Tom Spacek is the co-founder and CTO of HotDoc. He is responsible for everything product and engineering at HotDoc. Tom’s been creating software since he was a kid and is all about applying his experience in business and software to solve real-world problems in healthcare.

HotDoc is Australia's largest patient engagement platform with 18,000 GPs & 1 in 4 Australian's booking their doctor's appointments via HotDoc.

In this episode, Pete and Tom talk about technology and vaccine management in Australia. They look at where we are now and where we are going

This episode helps us to understand how technology can make any vaccination process more manageable from start to finish. It also provides us with an insider look at various HotDoc vaccination stats.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at HotDoc, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Telehealth seems a permanent fixture to how healthcare is delivered now. But how do we sustain the change? What is the next phase of evolution here regarding telehealth?

In this session, recorded at the Talking HealthTech Autumn Summit in March 2021, Berne Gibbons Head of Business Innovation and Partnerships: InfoMedix moderates a panel discussion with Silvia Pfeiffer CEO: Coviu, Vidya Nallamad Founder & CEO: NetHealth Kirsty Garrett CEO, Doctors on Demand.

Visit here for access to all sessions from the Talking HealthTech Autumn Summit.

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How can AI be used to improve data collection and enhance workflows? Brian Mitchell is the Business Manager, ANZ Region, 3M Health Information Systems Division, where he leads the business supporting healthcare technology and workflow/operational services transformation.

3M Health Information Systems is committed to creating more time to care and leading the shift from volume to value-based care. 3M is closing the loop between clinical care and revenue integrity, providing clinicians with real-time guidance and accurate documentation. In this episode, Pete and Bryan discuss 3M’s role in healthcare, hospital workflows, technology adoption in healthcare, data and much more. Tune into this episode to learn about building a healthcare information technology solution to suit a variety of users in a hospital setting and the emerging trends and themes surrounding data. Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at 3M, visit their Talking HealthTech Directory here. Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Colleen Birchley is the General Manager of Primary & Community Health at Telstra Health. Colleen started her career as a Registered Nurse, then moved into the Telco and technology sector, both in Australia and Asia.

Telstra Health provides technology solutions that connect healthcare providers with patients and each other and help improve the quality, efficiency and security of health services in Australia.

In this episode, Pete and Colleen discuss the role of digital health in closing the equality gap within healthcare. They also explore the needs of communities and healthcare workers in rural and remote areas and much more. Colleen also shares how implementing digital health solutions solves problems in care continuity and helps close the equality gap within healthcare. Learn how to improve patient outcomes by integrating technology.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Telstra Health, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Chris Peyton is a medical entrepreneur who has worked as an Emergency Doctor for over ten years while founding several successful medical startups, including iMeducate.com, an exam preparation site for doctors.

Ediofy is a social education platform for all health professionals. It is tailored to suit your chosen speciality and individual learning journey, all while earning CPD. Ediofy allows you to Learn, Share and Teach.

In this episode, Pete and Chris have a discussion on topics surrounding CPD points and how to earn them using social media, micro-learning and balancing clinical life while being an entrepreneur. Chris also explains the question, ‘Why risk failure?’

In this episode you will learn how you can earn your CPD points using a platform that allows you to create bespoke lessons from a variety of content at your convenience. Dr. Chris Peyton shares how he balances clinical life with being an entrepreneur and why risking failure will help you to succeed.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Ediofy, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Changing the game of clinical trial involvement for GPs

Suhit Anantula is a global business design leader and is the Founding CEO of Plexus Research. Dr Andrew Kellie is the Co-Managing Principal at East Adelaide Healthcare Clinic and has been a GP for many years.

Plexus is a tech-driven community-based clinical trial network. The company enables clinics, clinicians and citizens to participate in clinical trials and contribute to global medical breakthroughs. Plexus research believes in democratising clinical trials to reach people wherever they are rather than people going to wherever clinical trials are based.

In this episode Pete, Suhit and Andrew discuss clinical trials and how GPs and clinic owners can become involved in the process. They also look into making clinical trials more accessible to patients. Tune into this episode to learn more about clinical trials in general practice and why GPs are ideal for patient recruiting. Also, get a better understanding of the roles and benefits that GPs can obtain in trials. Gain a deeper insight into the trials and go-to-market process for the 3 Ds clinical trial.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Plexus Research, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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April Creed has over twenty-five years of experience in Aged Care as a Registered Nurse, a Palliative Care Nurse and a Care Manager in a large Residential Aged Care Facility.

Rebecca Glover has over sixteen years of experience in various environments in Aged Care, ranging from Residential Aged Care to Home Care. She has a passion for utilising technology to improve human outcomes.

ExSitu is a web-based solution that uses card sorting to provide a supportive human experience to recognise when people are vulnerable and need that support. ExSitu helps people reflect on what is meaningful to them by stimulating their thought processes and gets them to speak.

In this episode, Pete, April and Rebecca cover care planning and advanced care directives. They also discuss the Aged Care Royal Commission, healthcare and helping people close to you do what’s right by you when needed. Tune into this episode to hear how The Royal Commission’s recommendations can align with your aim for quality aged care. This episode covers the basics around advanced care planning. Learn how and why care providers should improve the care given to the elderly.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Exsitu, visit their Talking HealthTech Directory here.

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Sometimes a little legal help goes a long way for practice owners.

Sarah Bartholomeusz is the Founder and Principal of the law firm You Legal. She has over fifteen years of experience, actively practising corporate & commercial law. Sarah is passionate about how organisations set up their operations to minimise risks and maximise potential.

You Legal provides healthcare leaders with the confidence and certainty they need to make bold decisions within their organisations.

In this episode, Sarah and Pete discuss all the essential medico-legal and commercial things that GP owners and healthcare practitioners need to know about running and owning their business. Legal expert Sarah Bartholomeusz shares tips on making sure that you run a legally compliant healthcare practice, and how medical practitioners can deal with the legal requirements for remote working and telehealth.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at You Legal, visit their Talking HealthTech Directory here.

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What kind of atmosphere does a practice provide for staff and patients?

Jerry Kennard is the CEO of Evoke Projects. He and his team deliver creative and visionary office and clinic fit-out solutions to achieve client objectives and increase the engagement, productivity and retention of their team and patients.

In this episode, Jerry and Pete take a look at the role that technology plays in patient attraction and retention. They also explore the future of medical practice design. Current or potential practice owners need to ensure that they are putting their patients and staff first when designing or upgrading your practice. You will also learn how technology and practice design helps to ensure patient and staff recruitment and retention, and how technology can improve practice profitability.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Evoke Kennard, visit their Talking HealthTech Directory here.

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Technology, improving aged care practices; enhancing lives.

George Margelis is a medical practitioner deeply involved in health and technology for the last forty years. He has been CIO of a private hospital group and managed innovative software development teams to produce online health applications.

The Aged Care Industry Information Technology Council was officially formed in 2007. Its goal is to help providers utilise technology efficiently and effectively in their organisations to deliver better care.

In this episode, George and Pete explore whether digital aged care is the answer to several issues within the sector. Aged care in Australia is essential, yet there are so many challenges and missing parts to delivering the best care possible. Tune into this episode to learn how technology and digital health can play a role in improving care delivery to enhance the lives of our elderly.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at The Aged Care Industry Information Technology Council, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad-free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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This is a session from the Talking HealthTech Autumn Summit, which took place on the 23rd March 2021 and featured over 35 speakers across 12 sessions speaking live to over 100 speakers in a full day 8 hour event.

The audio from all 12 sessions from the Summit have been captured in this podcast mini-series ready for you to explore in your own time using your favourite podcast player.

Subscribe to the Autumn Summit Mini-Series to listen to the entire 12 sessions from the event.

Want to watch the videos as well? Become a THT+ Member to get full access to videos of each session at the Summit as well as this Podcast mini-series.

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Did you know that 1 in every 40 flights experience a medical event?

Simon May is a specialist physician in Aviation Medicine. He was trained initially in Paediatrics, Intensive care and Anesthesia. Simon then developed a particular interest in aeromedical work. He has been involved with assistance medicine with International SOS, and for the last decade, he has held medical management roles at Qantas, Virgin and Qatar Airways.

Flightcare Global is helping to manage medical events pre-flight, in-flight and on the ground. The company offers a technology-based medical support platform for aviation. Their approach is innovative, technology-based and cost-effective, delivered by a team with a background of high level medical, operational and account management knowledge and experience.

In this episode, Simon and Pete cover topics like healthy air travel, technology and much more. This episode is packed with information on aviation medicine. Learn how saving a life onboard an aircraft can become easier by using technology and the different methods airlines use for addressing medical events.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Flightcare Global, visit their Talking HealthTech Directory here.

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How are we ensuring the physical safety and emotional well-being of our healthcare workers?

Bridget Duffy MD is the Chief Medical Officer of Vocera Communications. For more than 15 years, Dr Duffy has been on a mission to restore humanity to healthcare through improved communication and collaboration - something that we need now, more than ever.

Vocera offers the leading platform for communication and workflow optimization. They enable hospitals to enhance quality of care and operational efficiency. Vocera is a leader in clinical communication and workflows solutions.

In this episode, Bridget and Pete discuss protecting the physical safety and emotional well-being of the healthcare workforce.

Have a listen to understand why it is essential to protect the health, both physical and emotional, of our frontline workers. Learn how to go about it and who can help you along this journey.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Vocera Communications, visit their Talking HealthTech Directory here.

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Do you know how to become an authentic leader in the STEM or healthcare industry?

Dr Elizabeth Pritchard has coached over 700 leaders, researchers & health professionals in Australia, New Zealand and internationally, and has over three decades working in STEM with Institutes, Universities and Health Services like Hudson Institute Medical Research, Bionics Institute, Monash University and more.

Christine Burns is a former elite athlete in hockey for New Zealand and has over twenty years of coaching, sport psychology and performance experience. She has worked with elite athletes, teams and the New Zealand Ballet.

Elizabeth and Christine founded the WALT Institute. They help people feel inspired, less stressed, and determined to live their lives with resilience and authenticity to achieve their career and life goals. They coach and train people in authentic leadership practice.

In this episode of Talking HealthTech, we feature Dr Elizabeth Pritchard and Ms Christine Burns from WALT Institute (Women Authentic Leadership Training). We discuss how their Institute is geared toward creating authentic empowered leaders and helping people to release their untapped potential and step into their true authentic power.

Do you have the need or urge to lead differently? Tune into this episode of Talking HealthTech where we learn how to lean on our innate abilities to become authentic leaders even without that official title.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at WALT Institute, visit their Talking HealthTech Directory here.

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David Gahan is Chief Commercial Officer of RxMx. In this role, he manages sales, marketing and product development for RxMx across their global markets.

David was previously the founding CEO at RxMx for four years, and he has a wealth of pharmaceutical industry experience. David was previously responsible for developing brand plans for international adaptation and for driving the introduction and success of blockbuster drugs and therapies.

RxMx is a healthcare company with exceptional technology solutions and longstanding industry experience. RxMx was founded by doctors who refused to accept “business as usual” when prescribing new specialty medicines. The company empowers doctors and nurses to safely administer specialty medicines without increasing their burden, so they can focus on patient care.

In this episode, David helps us understand how RxMx does the heavy lifting in pharma using Intersystems to help healthcare practitioners focus more on understanding and achieving the best results for their patients.

Are you curious about the entire management process of innovative treatments and medications? Then tune into this episode where we get a better understanding on how medical specialists can improve patient drug monitoring. If you are solving for an innovative pharmaceutical solution, learn how to scale while developing products and get advice from an expert on how to launch your ideas.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at RxMx, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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How do you staff a hospital?

Zara Lord is the CEO & Founder of uPaged. She is also an 8th-year intensive care nurse who has combined her skills, knowledge and experience in technology and nursing to build uPaged. Zara is all about delivering value, enabling informed clinical decision making and delighting users with technology that doesn’t require an in-service to learn.

uPaged is a digital talent platform providing a direct connection between on-demand nurses and casual work in hospitals. uPaged ensures the right nurse is in the right shift, at the right price. This company helps healthcare facilities and suppliers save time and money while securing the best-matched nurse for patient needs.

In this Talking HealthTech episode, we discuss how hospitals can easily connect to experienced, suitable and compliant nurses. We also hear the inspiration behind uPaged and the problems it solves.

Listen to this episode to learn how a hospital can connect with ideal and compliant agency nurses at a much lower cost, using a digital platform to make the process so much easier.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at uPaged, visit their Talking HealthTech Directory here.

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Why are athletes still waiting 250 days for an injury to heal?

Ben Lindsay is a multi-award-winning biomedical engineer and co-inventor of the Solushin medical device. In addition to his work in biomedical engineering, at 18 years old, Ben became a national medalist in the 50m Butterfly. He is also a sufferer of medial tibial stress syndrome. Ben has a strong background in guiding researchers through commercialisation in the INCUBATE accelerator at the University of Sydney.

Solushin was developed as an adjunct to take what does work (rest and slow improvement over time) and make it quicker. Solushin is the first clinically validated medical device to treat medial tibial stress syndrome (MTSS) and improve ankle range of motion.

In this episode of Talking HealthTech, we sit down with Ben Lindsay from Solushin. Ben and I discuss that journey of bringing a MedTech product to market in Australia, and we’ll learn a bit more about his story as a professional swimmer.

If you are interested in learning more about treating sports injuries, this episode is for you. Ben shares his journey from sports to health tech with us. Learn how an innovative device can change the way shin splints heal. Ben also shares tips on commercialising innovations for early-stage developers.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Solushin, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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Virtual reality, the future of simulation-based clinical education.

Nathan Moore is the Lead for Technology Enhanced learning for the Research and Education Network of Western Sydney Local Health District. Prior to this appointment, he helped establish and run the simulation service at Westmead Hospital for eight years with an ICU - Critical care background. He is currently completing a PhD with the University of Sydney, exploring Virtual Reality use in Clinical Education and has a Masters degree in Adult Education.

Western Sydney Local Health District (WSLHD) is a leader in clinical services, research and education. It provides a diverse range of public healthcare to more than 946,000 residents in Sydney’s west, as well as services to those outside their catchment from specialty statewide centres of expertise.

This episode of Talking HealthTech features Nathan Moore from Western Sydney Local Health District (WSLHD). We explore virtual reality innovations happening within the public healthcare sector. Nathan and I also look at what our Local Health Districts are doing with innovative tech.

This episode explores the ins and outs of virtual reality for clinician education. We learn from an expert how to create, execute and deliver technological innovations within the healthcare space. As a bonus, you’ll get tips on how to learn virtual reality and useful resources and places to obtain information about emerging tech.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at WSLHD, visit their Talking HealthTech Directory here.

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Telehealth, providing secure and convenient care for your patients and employees.

Torsten Becht has fifteen years of experience in the corporate HR and Benefits arena, following a career initially as a Physiotherapist. He leads the design, implementation, governance and continuous improvement of the employee benefits programs for the Rio Tinto APAC region. Torten’s area focuses on health (medical) and pension plans, group risk insurance, health and wellbeing and superannuation.

Kirsty Garrett is the CEO of Doctors on Demand, a role she achieved in early 2019. She has been in the technology business for over thirty years in leadership roles with leading major ICT organisations, including SAP, HP, Mincom and Fujitsu.

Doctors on Demand is one of Australia’s leading telehealth businesses. It is a virtual care service providing a 24/7 telehealth platform for GPS, mental health and allied health for its consumers and commercial partners. The company was established in 2015 by two pharmacists.

This episode of Talking HealthTech features Kirsty Garrett from Doctors on Demand and Torsten Becht from Rio Tinto APAC region. We have a discussion around telehealth; how is it helping employers to manage absenteeism, presenteeism and retention in the new COVID hybrid workplace?

Tune in to this Talking HealthTech episode to learn how you can improve the lives of your employees with the help of telehealth. Hear how a major company implemented, and has benefited from, virtual primary care for its employees.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Doctors on Demand, visit their Talking HealthTech Directory here.

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Does the technology in your practice make you more efficient?

This episode of Talking HealthTech features Nick Tellis from PartridgeGP. We cover topics around running a GP practice in Australia, using technology, engaging patients, and loads more.

Nick Tellis is a specialist GP helping patients since 2002, and the owner of PatridgeGP. He helps patients, GPs, allied health professionals, and GP nurses do their best work together. Nick is proud of being a general practitioner specialist and a fellow of the RACGP since 2007.

PartridgeGP is owned by Dr Nick Tellis and was opened in 2014. PartridgeGP is located in beachside Glenelg, South Australia and provides the best service to patients, GPs, allied health professionals, general practice nurses, and our valued staff.

Tune into this episode if you’re a GP who wants to adopt new technology in your practice, as Dr Tellis shares his experience and views on the systems and setups that he uses. He also gives advice and an invitation to innovators who are looking to create meaningful solutions within the health tech space.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at PartridgeGP, visit their Talking HealthTech Directory here.

Loving the show? Leave us a review, and share it with some friends, become a THT+ Member for early release, ad free and bonus episodes of the podcast, access to our online community forum, and free tickets to our quarterly summits. For more information visit here.

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SaMD; how much do you know about it?

Nicholas Therkelsen-Terry is CEO and Co-Founder of Max Kelsen. He has a broad range of expertise across business, economics, sales, management and law.

Dr Navid Toosi Saidy is the Quality and Technology Translation Leader at Max Kelsen. He focuses on ‘translating’ bleeding-edge AI/ machine learning-based research projects to registered medical devices. Navid has a background in mechanical engineering. He also holds a PhD in biomedical engineering and medical device development. Navid currently is focused on developing research and products at Max Kelsen.

Max Kelsen is a 6 year old Australian machine learning and artificial intelligence solutions company delivering innovations that help businesses achieve operational efficiencies and competitive advantage. The company operates in several industries, such as resources, oil and gas, financial services, insurance and the public sector. About 60% of the business focuses on the healthcare and life sciences sector.

In this episode, we speak to Dr Navid Toosi Saidy and Nicholas Therkelsen-Terry from Max Kelsen about artificial intelligence. We answer your FAQs like; is it something you need to worry about; will it take your jobs? Will it revolutionise what you do? What does it even mean? We also explore topics, such as SaMD; Software as a Medical Device, commercialising AI in healthcare, R&D, innovation and loads more.

If you are a SaMD or AI health tech developer, then this episode is for you! Learn all there is to know about the regulations surrounding your product classification. Get tips from industry experts on how to undertake R&D for your potential solution. Find out the best route to take when bringing your product to market.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Max Kelsen, visit their Talking HealthTech Directory here.

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Who does interoperability and practice management systems better, on-prem or cloud?

Matt Galetto is the CEO and Founder of MediRecords. He has over twenty years of experience in Healthcare Information Technology and holds a degree in Marine Biology and Biochemistry from James Cook University. Matthew worked as a scientist for a while then got into computing, programming and technical design and architecting. He started in health tech in the late 90s.

Michelle O’Brien is Head of Strategy at MediRecords. She has over twenty-five years of experience in a number of senior executive roles advising on digital health transformation. Michelle first started with Reuters in 1990 on some of the earliest data projects, teaching analysts and developing some of the first executive information systems. She decided to take on health tech, where she’s worked in OHNS, patient engagement, and some consulting.

MediRecords was inspired by the rise of an accounting company called Xero that looked to shift on-premises accounting software through to the cloud. Matt applied the same paradigm shift in health technology and developed MediRecords, a cloud practice management system. It provides specialised solutions for GPs, Specialists, Allied Health, Governments and Enterprise organisations.

We feature Matthew Galetto and Michelle O’Brien from MediRecords in this Talking HealthTech episode. Our conversation sheds light on how the cloud and interoperability will shape the future of healthcare delivery in a broad range of settings, along with some examples of new models of care that are already happening.

This episode will help you to understand how and why a cloud-based practice management system is efficient in improving the clinical workflow for corporate enterprises and SMBs. In addition, learn how to land enterprise clients from someone who has done it before.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at MediRecords, visit their Talking HealthTech Directory here.

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What's your clinical onboarding procedure like?

Dr Sonia Chanchlani has a background in clinical forensics, medical education and clinician wellbeing research. She is the Chief Medical Officer at MedApps, working closely with organisations to ensure governance, QI engagement, and clinician wellbeing get prioritised.

Dr Rob Pearlman is the Founder and CEO of MedApps. He is a clinician who taught himself to code in order to build the first version of MedApps, which is now used by more than 22,000 clinicians across Australia, the UK, New Zealand and Canada. Rob has been a doctor for the past 7 years and began coding while doing his internship.

The aim of MedApps is to give every clinician the information and tools to feel capable, confident and efficient in their work, which has a flow on effect on patient care and safety. MedApps systematises the onboarding and ongoing clinical engagement of all the people inside a hospital by giving clinicians the information they need at their fingertips.

In this episode of Talking HealthTech, we sit down with Dr Rob Pearlman and Dr Sonia Chanchlani from MedApps. We discuss communication with clinicians in a disaster, clinician engagement and wellbeing. We also delve into clinician onboarding and lots more.

This episode covers a range of topics for clinicians who work within the hospital setting and get moved around frequently. Learn how an app can help you to simplify that dreaded onboarding process by breaking it down into simpler steps and only providing information relevant to your role.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at MedApps, visit their Talking HealthTech Directory here.

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What do you know about healthcare in the US?

Nikhil Krishnan is the founder and author of Out of Pocket Health, a newsletter featuring in-depth analysis and dank memes about what’s going on in the US healthcare system. His goal is to make healthcare easier to understand through his newsletter, children’s books, courses, and other exciting projects. He has previously worked in healthcare research at CB Insights and worked on the partnerships team at TrialSpark. Nikhil shares original opinions about healthcare in the US through his newsletter. He also uses Twitter to provide information to a following of almost 26,000 people.

Nikhil has also founded the Get-Real club, an online, private community where he makes it easier to make friends via structured online-offline relationships. Nikhil began his healthcare journey in high school, where he worked in the lab, and both of his parents are physicians, making healthcare a very close-to-home topic for him.

In this episode of Talking HealthTech, we feature Nikhil Krishnan from Out of Pocket Health. Nikhil and I cover several topics, including some similarities and differences between the US and Australian healthcare systems, the current state of the US healthcare system and a host of other stuff.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Out of Pocket Health, visit their Talking HealthTech Directory here.

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Do you know your patients’ daily blood sugar or blood pressure readings?

Dr Jas Saini is the principal GP at Rosedale Medical Practice. He has previously supported practices within Western Sydney to transition towards becoming Patient-Centred Medical Homes, and he is now leading this journey within his own private practice. Jas is a Councillor for the Australian Medical Association (NSW) and the former Clinical Director for WentWest; Western Sydney Primary Health Network.

He injects his personal values of compassion, integrity and innovation into everything he does. Jas believes that technology plays a crucial role in helping healthcare evolve beyond episodes of care to proactively address care gaps, foster equity, inclusivity and diversity. Jas is a husband and father. These roles have driven his passion for change in the way that primary care gets delivered in Australia.

This episode of Talking HealthTech features Dr Jas Saini from Rosedale Medical Practice. We have an in-depth look at understanding the evolving model of primary care in this country, why episodic care may be ineffective and implementing technology to promote proactive, coordinated, personalised patient care. This episode is jam-packed with topics of interest for anyone working within the healthcare setting.

If you need motivation or information from a practitioner who has already gone down the digitisation path, tune into this episode where we speak to Dr Jas Saini. Jas shares tips on how to move from a paper-based to a digital practice for improved patient care and outcomes

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Rosedale Medical Practice, visit their Talking HealthTech Directory here.

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Do you know how your paediatric therapy patient is performing at home?

Laura Simmons is a passionate paediatric occupational therapist, helping families and working with children, living with a range of disabilities. Laura has worked with schools and also in the private health sector, for almost ten years. Additionally, she has been involved with autism research projects overseas and specialises in treating kids with restricted food intake disorders. Laura is the CEO and Founder of Theratrak.

Theratrak is a digital platform enabling paediatric allied health therapists to track client progress and bridge the gap between face-to-face sessions. It allows these health professionals to create custom therapy home programs for kids and then track their client’s progress from a distance.

Joining me today on Talking HealthTech is Laura Simmons from Theratrak. During this episode, we look at what it’s like being an occupational therapist (OT) in 2021 and what it’s like to start up your own tech company while maintaining a clinical role. Laura also shares with us the importance of community in healthcare and the industry, plus loads more.

Did you know the minute someone leaves a medical practitioner they forget up to 80% of the information given to them? In this episode, learn about an amazing solution to keep up-to-date with home therapy progress.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Theratrak, visit their Talking HealthTech Directory here.

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How do you respond in an emergency?

Jeremy Holder is the managing director and co-founder of EmergiSim. He was born and raised in Western Australia and joined the army at the age of seventeen in which he served as a medic in the Australian Regular Army for seven years. Jeremy was also an Underwater Medicine Clinician within the Special Operations Command for four years and got deployed to Afghanistan and Domestic Counter-Terrorism as a platoon medic. Jeremy later became a civilian Intensive Care Paramedic for NSW Ambulance for twelve years.

During that time, he had four days on five days off, which was too much free time for him not to do anything with, and as such, Jeremy identified a need in his industry. It led him to start TacMed, a company specialising in equipment and training for high-threat environments. For five years Jeremy and his wife ran this business from their spare room, they then got government contracts and were able to upscale their business. TacMed trains and equips most police services around Australia, which opened up a need for staff with a specific background.

EmergiSim is a virtual reality, emergency simulation training company that prepares first responders for the high-risk and life-threatening emergencies. EmergiSim is a collaborative company by TacMed and the virtual reality studio; Spectre Studios in Sydney. Together they provide unique and scalable emergency response training.

In this episode of Talking HealthTech, we sit down with Jeremy Holder from EmergiSim, and he teaches us all there is to know about getting first responders ready for high-risk and life-threatening emergencies with the help of virtual reality. As a bonus, Jeremy gives us a step by step checklist on how to save someone’s life if they pass out.

Listening to this Talking HealthTech episode will provide you with new and added knowledge surrounding first aid, responding to emergencies or high-risk situations. In addition, Jeremy, an expert first responder and veteran medic teaches us all there is to know about training the police, military, firefighters and other first responders using virtual reality.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Tac Med Australia, visit their Talking HealthTech Directory here.

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Is your workplace invested in your health and wellness?

Tom Bosna is the co-founder of Well Workplaces and owner of Pinnacle Health Group Australia. He is a former physiotherapist turned health business owner, and an industry leader of workplace wellbeing with a vision for a world where workplaces lead and create healthier communities.

Over the past decade, Tom has established a market-leading onsite wellness centre model of care for innovative companies such as ANZ, EY, Westpac and more. With growing interest and corporate demand, Tom and his team have helped establish a unique approach to wellbeing that helps progressive organisations thrive. He is also the host of the podcast Well Workplaces, a project he’s focused on for the last two years.

Well Workplaces’ primary focus is to inspire healthy changes in the workplace. The company focuses predominantly on the small to medium-sized enterprises (SMEs) with around 50 to 1000 people. Tom explained that this is the primary difference between Well Workplaces and Pinnacle Health Group Australia; the latter focuses on convenient corporate wellness centres. Well Workplaces caters specifically to wellness programs for small to medium enterprises that need to make healthy changes.

This episode of Talking HealthTech features Tom Bosna from Pinnacle Health Group Australia. We discuss workplace wellness programs, the value of wellbeing in the workplace, the return of investment on mental health programs in a work setting, what workplace wellness looks like nowadays in an increasingly remote workforce setting and the future trends of workplace health.

Tune into this episode of Talking HealthTech to understand the value of workplace wellness programs and how exactly investing in your employees can have massive financial returns. Also, get advice from a physiotherapist about setting up a workspace that promotes good body posture.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Pinnacle Health Group Australia, visit their Talking HealthTech Directory here.

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Can a doctor be a software developer solving workflow problems while caring for patients?

Josh Case is an Australian junior doctor and software developer. He helps doctors to code and creates medical apps which benefit the healthcare system. He has a wealth of experience in programming websites, mobile apps, scripts, freelance work and several other areas. Josh is passionate about technology, innovation, global health and entrepreneurship. He is the creator of an app called Rapid Access to Forms (Rapid AF) and the author of Code Blue, an introduction to programming for doctors and medical students.

As a recent medical graduate, Josh has found himself with a unique skill, and there are not many doctors who are as heavily invested in the software technology world as he is. Josh realised that there was an opportunity for him in this area. He eventually decided to reduce his clinical hours and to delve more into technology.

Rapid AF is a cloud library for paper forms that turns any hospital fax machine into a print-on-demand centre for thousands of hospital paper forms. He even added extensions that allow pre-filling of predictable fields, such as name, date etc.

This episode of TalkingHealth Tech features Josh Case. We discuss Josh’s decision to reduce his clinical hours and move more into software development.

Doctors face workflow issues in hospitals daily; Josh is one Australian doctor who uses his coding skills to solve these issues. Learn how he did it and how you can too. Tune into this episode to get details on how doctors can use coding to make themselves more marketable while solving problems in healthcare.

Check out the episode and full show notes here.

To stay up to date with Josh Case visit joshcase.dev

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Rebecca is a twenty-year veteran in the dental industry. She got into dentistry right out of high school when she began working as a steri-nurse. Rebecca then worked her way up and has been a practice manager working with Heath for the last ten years. She is passionate about the business side of dentistry, including patient care. A big part of her role is to ensure that the dental team is functioning optimally, or the business side of things gets streamlined, and they are successful.

Heath is a dentist and has been for the past sixteen years. Overall, he too has been in the dental space for twenty years. When Heath opened his patient-focused practice in 2011, Rebecca was his first employee. He is proud to have built his business from the ground up and see it thrive. Being zealous about patient-centred care, he was happy to have been able to craft a team with the same passion.

AirSmile helps people feel more in control when it comes to finding the best dental care that suits their budget and treatment needs. AirSmile is looking to facilitate a change in the way Australians do dental, to improve the health and wellbeing of our nation and instil greater trust and understanding between patients and dentists. The company hopes to bring freedom of choice and confidence to the dental industry in Australia. Giving patients the opportunity to know what they are paying for and from whom. In essence, the platform's concept is for clients to comfortably identify a practice that they feel aligned and connected with.

In this episode of Talking HealthTech, we sit down with two passionate dental experts; Dr Heath Fraser and Rebecca VanZutphen from AirSmile. We discuss a nifty little smartphone app that helps Australians find helpful information and compare dental providers. Learn how you can gain control to manage your health confidence.

This episode of Talking HealthTech teaches patients how they can take control of their oral health and independently choose an ideal dental practice based on a range of factors, such as health fund, reviews, cost, location, etc. Dental care providers will also understand how an app can generate committed and ready-to-work patients for them.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer atAirSmile, visit their Talking HealthTech Directory here.

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Do you understand how active ingredient prescribing will affect you and your patients?

This episode of Talking HealthTech surrounds the legislative changes relating to how GPs prescribe medications. We hear from a panel of experts, as they explain what Active Ingredient Prescribing (AIP) is, how it works and how it will affect you and your practice management software. They will also explain how active ingredient prescribing began and why it prompted a change in how Australian doctors prescribe medication.

If you are a GP or a patient receiving prescribed medications, then you will be affected by the new legislation which is now in effect.

Best Practice is a leader in the development, marketing & support of quality medical software products for Australasian medical practices. Best Practice Software is a private company driven by engagement with its users and has remained true to its founding principles of supporting doctors and other allied health and medical professionals, evolving to meet the changing needs within Australasian healthcare.

Dr Frank Pyefinch, the CEO and co-founder of Best Practice Software. He is a GP with more than a decade's worth of experience as a pioneer of the Australian medical software development space.

Lorraine Pyefinch; co-founder and director of Best Practice Software. She is responsible for the company's strategic and operational decision making and all of their regulatory and statutory obligations.

Dr Fabrina Hossain, the Clinical Advisor at Best Practice Software. Fabrina provides advice and guidance to the development of Best Practice products. She has nine years of software development experience and is now a practising GP in Queensland.

Will Durnford is Product Manager at Best Practice Software. Will has been a part of the Best Practice family for over fourteen years, and he's currently focused on their third party integrations across the entire Best Practice product suite.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Best Practice Software, visit their Talking HealthTech Directory here.

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Klaus Bartosch is the managing director, CEO and co-founder of 1st Group. His involvement in the technology industry spans over thirty years. Prior to starting 1st Group, Klaus worked at another ISX listed business; Hostworks, whose customers were all the major online companies in the country. Klaus had the opportunity to see so many companies move from their early years to become multi-billion dollar juggernauts and transform the way in which their industries used to operate traditionally into moving them online.

From his background, Klaus understands what it takes to become a dominant national online platform and the necessities to succeed in this market other than the usual things required by start-ups. His background is deeply rooted in tech and seeing industries transformed with the use of technology.

1st Group was founded in 2011 and is the ASX listed digital health company behind the product myhealthfirst.com.au and other booking platforms and portals in the veterinary and government sectors. My health first provides an easy to use online search and appointment booking tool and offers a range of value-added apps and services that facilitate digital patient engagement. The team at my health first is passionate about improving patient care, healthcare practice and doctor productivity. In essence, 1st Group aims to transform how consumers interact with healthcare, starting with the fundamental issue of booking an appointment.

In this episode of Talking HealthTech, we speak with Klaus Bartosch from 1st Group. We cover topics like the journey and evolution of 1st Group, the shifting healthcare landscape in Australia, the emergence of different payment solutions in healthcare and lots more.

Check out this Talking HealthTech episode to learn how you as a healthcare provider can streamline your appointment booking system with the assistance of an online booking platform. This will help your practice to build patient engagement, while simplifying the appointment booking process for your clients.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at 1st Group, visit their Talking HealthTech Directory here.

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What does the medical business of the future look like in Australia?

In this episode, Pete sits down with Adele Creighton and Rebecca Grover from the health division of Macquarie Bank.

Adele and Rebecca partner with healthcare professionals and support their personal and business banking needs.

In this episode Rebecca and Adele discuss the themes canvassed in the recent report - Macquarie’s Perspective on Health.

They cover themes like opportunities for transformation in healthcare - pre and post covid-19, the rate of transformation in healthcare compared to other industries, the balance of delivering customised high quality patient experience vs scalability, and many more themes relevant to healthcare providers today.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Macquarie, visit their Talking HealthTech Directory here.

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NetHealth; empowering patients through remote monitoring

Vidya Nallamad is the CEO and co-founder of NetHealth. She has worked in the software industry for 16 years, including time with GE and Phillips Medical Systems in project management roles. From her days in university; mum, sister, and wife Vidya has been passionate about NetHealth. Even though she wanted to become a doctor, Vidya delved into engineering and completed her Master's in Business Administration (MBA), which led her onto her current path. About 16 years ago, Vidya migrated to Australia, and at that time, she wanted to give back to the community in the medical space, so in 2013, Vidya and her team founded NetHealth Data.

NetHealth builds software products for medical centres and hospitals, including the telemonitoring platform; NetHealth Data. They're focused mainly on chronic diseases like cancer, heart disease, and diabetes. NetHealth aims to help people with these conditions to keep healthy and manage their conditions effectively. NetHealth Data is a simple software in the form of a mobile app for people with lifestyle conditions. The app is available for download in the Google and Apple stores.

This episode of Talking Healthtech features Vidya Nallamad from NetHealth Data. We explore the technology to help support patients with chronic illnesses, such as cancer, heart disease, and diabetes. Also, we discuss the concepts of integrated care models and remote patient monitoring.

If you have patients with chronic conditions, then tune in to this episode of Talking HealthTech to learn how remote monitoring has improved the health status of many and how it can do the same for your clients.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at NetHealth, visit their Talking HealthTech Directory here.

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Improve your financial health to achieve your financial goals.

Luca Guerra has an extensive background in residential and commercial banking across some of Australia's biggest banks and across NAB and the Westpac group with the bank of Melbourne. In 2018 he moved into finance broking and founded Introjuce Health, where he currently is the CEO. Luca has a young family with two kids, he is a pretty passionate sports fan and loves living in Melbourne.

Introjuce Health specialises in medico finance solutions and specialists finance for medical and healthcare professionals. They help remove the stress and anxiety out of finance for medical and healthcare professionals. Luca noted that when the company was founded in 2018, the goal was to make the financial journey more manageable and more transparent for SMEs. Luca and his colleagues raised some capital and built a marketplace in the form of a mobile app and a web platform.

In this episode of Talking Health Tech, we sit down with Luca Guerra from Introjuce Health. We discuss topics surrounding doctors' finances, how they can structure their earnings, and access better financial deals easier during our conversation.

As a practitioner, learn how you can meet your personal or business financial goals by getting the most out of your earnings and accessing better funding,

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Introjuce Health, visit their Talking HealthTech Directory here.

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Antony Condina is the CEO of GD Pharma and a partner in Green Dispensary Compounding. He is an expert in regulatory requirements of medicines, production, and a big advocate for the use of leading technology to enhance quality and safety benchmarks in the space. Antony is a pharmacist, entrepreneur, and an innovator who has been involved in the development and commercialisation of a range of novel pharmaceutical products that improve treatment, efficacy, patient care, and patient convenience.

Antony has been a pharmacist for nearly twenty years. Throughout that tenure, he has gained a variety of experience in all things pharmacy-related; from retail to compounding, to manufacturing pharmacy.

Green Dispensary is a group of retail pharmacies located in South Australia. They’ve also established a purpose-built state of the art compounding pharmacy located in St. Peter’s. This facility is the first and only dedicated compounding pharmacy in South Australia. As a group, The Green Dispensary Pharmacies offer their customers a unique array of professional and retail services.

This episode of Talking HealthTech surrounds medical cannabis. We cover topics like the use, prescribing and regulation of medicinal cannabis and more in a discussion with Anthony Condina. Anthony also shares the process of medical compounding with us, how it works, its benefits, and how technology has helped to improve the process around compounding in recent years.

Learn about the benefits of customised medications through the use of compounding and how medicinal cannabis can help to meet the unmet medical needs of patients.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Green Dispensary Compounding, visit their Talking HealthTech Directory here.

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Planet Innovation wants to help you achieve commercial success in healthcare.

Sam Lanyon is the co-CEO and co-founder of Planet Innovation. He is an innovative and strategic business leader with significant experience in strategy, sales, and operations, and he has a successful track record in the global commercialisation of technology-rich products. In addition to his role at PI, Sam is the Executive Chair of Lumos Diagnostics and a non-executive director of Paragon Funds Management.

He holds an honours degree in medical engineering from the University of Melbourne, a postgraduate diploma in management and strategy training from Melbourne Business School and London Business School respectively. Sam has been involved in the health tech, medical devices, and diagnostics industries for about twenty-five years. He has also been in technology products, both on the R and D side and the commercialisation side.

Planet Innovation is a health tech innovation commercialisation company that designs and builds health tech products and businesses. The company's projects are aligned with targets of clinical outcomes and patient experience to make people healthier across the globe.

This episode of Talking HealthTech features Sam Lanyon and we have a conversation about the landscape of advanced manufacturing and digital health in Australia, especially in light of COVID-19. We also look at the connection between rapid diagnostics, point-of-care diagnostics and point-of-need.

This episode will share with you a wealth of knowledge on digital health in Australia, advanced manufacturing, and point-of-care diagnostics. Get advice on how to secure funding for your innovative ideas and how to tread that road to commercialisation.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at [COMPANY], visit their Talking HealthTech Directory here.

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Will Egan is the Chief Strategic Officer of Ausmed. Will holds advisory and board roles with a number of global consumer and enterprise technology companies. His goal in life is to help Australia build better global companies. Will has a background in technology for building software and ensuring that the products reach the end-user and get used at a scalable and impactful level.

Will got involved with Ausmed in 2007. While he was in university, he went to work there as a secretary. Towards the end of his first year, Will began working on a website build project. At the same time, he was studying business at Monash, and he actually dropped out of that course because it felt so far away from what he understood and learnt business to be on the grounds on the internet.

Ausmed is an education company dedicated to enabling healthcare professionals and health workplaces to ensure education is effective and genuinely improves patient, client, and resident outcomes. Will started at Ausmed in 2007 and worked on the popular Ausmed app that is now used widely across the healthcare community to find, learn, and document their continuous professional development (CPD requirements).

In this episode of Talking HealthTech, we sit down with Will Egan, the Chief Strategic Officer of Ausmed Education. We have a conversation surrounding the health tech industry globally and in Australia. We also look at unlocking new opportunities for companies and consumers.

In this episode, you will learn about the significance of scaling technology and software for the global market. You will also hear how healthcare workers keep informed with new medical theories and data and why it is important for them to do so.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Ausmed, visit their Talking HealthTech Directory here.

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Dr Padma Gadiyar is a dentist, speaker, multi-site practice owner, artificial intelligence enthusiast, and healthcare consultant to the dental and medical industries. She is the founder and CEO of Smilo.ai. Padma is the author of the book Buy, Build, Sell, and she has been in Business Insider, Yahoo Finance, Digital Journal, The Times, International Business Times, ABC, Bite Magazines, and loads more. She is a mother to two beautiful girls.

Smilo.ai is an AI-powered virtual care platform, connecting high-risk patients to their dentists from the convenience of their homes. It increases productivity in dental clinics by re-imagining patient experience. Smilo.ai provides instant results, and based on the results; you are connected to your dentist.

This episode of Talking HealthTech features Padma Gadiyar, founder of Smilo.ai, which is a telehealth app that helps you find unrecognized and hidden dental decay and gum disease from the comfort of your own home. We discuss dentistry, artificial intelligence, patient experience, remote monitoring, and more.

This episode will take you into the world of dentistry and give you insight on why visiting the dentist regularly is important and how you can use an app to make your visit much easier and bearable.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Smilo.ai, visit their Talking HealthTech Directory here.

Links:

Download the Smilo.ai app

Buy, Build, Sell Book

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Combating prostate cancer, one video consult at a time.

Eric Lekie, originally from Canada, now resides in Australia and is co-founder of Online Prostate Physiotherapy. He holds a doctorate in physiotherapy and completed post-graduate training in male pelvic floor physiotherapy. Eric is a member of the Australian Physiotherapy Association and Telehealth Advisory Committee, where he aims to help implement telehealth initiatives across Australia.

Online Prostate Physiotherapy is a telehealth clinic that helps to treat men affected by prostate cancer throughout Australia using video consultations. Online Prostate Physiotherapy was started in 2019 by Eric Leckie and Travis Monk.

This episode of Talking HealthTech surrounds Online Prostate Physiotherapy. We speak with Eric Leckie about the possibilities of getting a prostate check from home, the future of physiotherapy, and the importance of community and treatment programs, particularly when it comes to mental health.

This episode will expand your knowledge base on men’s health, particularly physiotherapy for prostate cancer patients. You will gain insight into how physio helps with improving one’s mental health status.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Online Prostate Physiotherapy, visit their Talking HealthTech Directory here.

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Bettina McMahon is Chair Of The Board of The Australasian Institute Of Digital Health, which is Australia's leading professional organisation in health informatics, and digital health.

Bettina has held several senior leadership positions, including CEO and executive positions in national digital health organisations, the Australian Digital Health Agency (ADHA), and National e-health Transition Authority (NeTA). Bettina holds postgraduate qualifications in public policy, applied finance business, and IT.

In this episode you will hear all about Bettina McMahon, and the story of how she became Interim CEO of the ADHA (Australian Digital Health Agency), to lead the country through one of the most transformational periods for digital health in known history.

You will learn about her time at the ADHA, the future of digital health in Australia, the achievements of women in leadership roles within digital health, her new role at the AIDH, and much more.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Australasian Institute of Digital Health, visit their Talking HealthTech Directory here.

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What are the tools we need today for a future that delivers more value in healthcare for patients and the system?

Tim Kelsey is the former CEO of the Australian Digital Health Agency, and HIMSS Executive. He is now CEO of Pacific Knowledge Systems (PKS) and caught up with Pete to talk about digital health in Australia and across the world. They covered issues of interoperability and the My Health Record, as well as Tim’s new role at PKS and what the future might hold.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at PKS, visit their Talking HealthTech Directory here.

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What is the future of population health management in Australia?

In this episode, Pete chats with Edweana Wenkart, Managing Director of Pen CS.

Pen CS facilitates data sharing of over 22 million patient records per month across Australia, and this year was awarded as the Australian Digital Health Agency Innovation Challenge winner for the ‘Outbreak Surveillance’ platform.

Edweana is also a Director of the company CareMonitor and Ocean Health Systems, is a member of MSIA and Associate Fellow of AIDH, and she holds an MBA from AGSM

Learn about Edweana’s unique background and journey into healthcare, the long and proud history of Pen CS, the Practice Incentives Program (PIP) Quality Improvement (QI) program, and her reflections on building effective relationships with Primary Health Networks (PHNs).

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Pen CS, visit their Talking HealthTech Directory here.

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How can we reduce cognitive overload for frontline health workers?

In this episode, Dr. Rhonda Collins and Andrea Leverett from Vocera take a deep dive into topics like:

What is cognitive overload
How is cognitive overload different to burnout
What are the concerns of frontline nurses
How healthcare leaders can help reduce clinician burden
The complexities and opportunities around communication and PPE
Steps to mitigating cognitive overload

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Vocera, visit their Talking HealthTech Directory here.

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In this episode, Pete speaks with Margot Morton and Chris O’Gorman about the future of patient experience and costing using AI.

Margot Morton is the sales director of Civica - Asia Pacific launching proven and successful solutions into the Australian and New Zealand healthcare and regulatory markets. Civica partners with customers to deliver meaningful outcomes to their customers, employees, and patients, and to demonstrate best business practice.

Chris is a certified practising accountant with extensive financial management costing and revenue experience within the Australian healthcare system. His main interests are improving the safety and quality of patient care by identifying and measuring the value impact on costs and revenues.

Civica is a global company building smart software that helps improve public services. They are the makers of CostMaster, which is cloud software for patient level costing, enabling end-to-end cost reporting and management in healthcare settings.

In this episode you will learn about:

Costing & Activity-Based Funding Models In The Journey Of Australian Healthcare
Global Costing Trends In Healthcare
Healthcare Costing In Relation To Patient Experience, Safety & Outcomes
The Effect Of Artificial Intelligence On Patient Experience & Costing
The Future Of Costing For Australian Healthcare

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Civica, visit their Talking HealthTech Directory here.

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How is the healthcare media landscape changing in Australia?

Bryn McGeever is the Managing Director of Australian Doctor Group, which is one of Australia’s largest dedicated healthcare media businesses, specialising in educating, entertaining and informing specialists, GPs and pharmacists for more than 30 years.

Bryn has been with ADG for 10 years and has had a long history of building platforms to help healthcare professionals to stay informed, connected and communicate with colleagues, specialists and the pharmaceutical industry.

Check out this interview with Bryn as he talks about how the nature of media in Australian healthcare has changed since the days of print media, and how information was consumed by healthcare providers during the pandemic.

He also shares his vision for what healthcare media consumption looks like in the near future.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Australian Doctor Group, visit their Talking HealthTech Directory here.

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How can we improve clinical trials processes using technology?

Check out this interview with CEO and Founder of Evrima Technologies Charlotte Bradshaw to learn the history of Evrima, and how they’re helping connect the clinical trial industry with Australian GPs. Charlotte also provides her insights into what it’s like to step out from an established employer to build your own healthtech company.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Evrima, visit their Talking HealthTech Directory here.

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Weh Yeoh is co-founder of Umbo, a social enterprise bridging the gap for rural children to access allied health services.

He’s a physiotherapist from Sydney with a diverse background, having travelled through remote parts of Asia, volunteered with people with disabilities in Vietnam, interned in India, and studied Mandarin in Beijing.

Check out this episode to hear the story of Umbo, and the challenges of accessing speech pathology services in rural Australia.

You will also hear Weh’s insights into what it takes to build a successful enterprise or charity, and how to lead a team effectively during challenging times.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Umbo, visit their Talking HealthTech Directory here.

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Does your Doctor have a TikTok account?

Sarah Rav is a 22 year old Australian medical student, with an inspiring story to share.

After recovering from a serious eating disorder that almost took her life, Sarah has taken to popular Social Media Platforms to inspire others, raise awareness & encourage them to seek help. She has over 1.5 Million combined followers across platforms like Instagram, TikTok and others.

Her rapidly growing TikTok is the epitome of a "StudyTok", where she provides valuable advice to high-school students who are passionate about improving their grades & interest in pathways into Medicine.

In this episode on the Talking HealthTech podcast, you’ll hear Sarah’s story, and how she built such a big social media following so quickly. You will hear her perspective on the use of social media in healthcare, and some of the associated opportunities and risks.

Check out the full show notes and episode here.

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Bradley Chesham is the founder of Bundle of Rays.

Bradley has been a front-line nurse in busy hospital settings in Australia and the UK, and he also served in Afghanistan and Iraq as a battlefield nurse.

Bundle of Rays are a company that is transforming healthcare education using immersive learning technologies and advancing the nursing profession through their unique teaching programmes.

Check out this episode to learn about the adoption of virtual reality in healthcare - in Australia and other parts of the world. You will also hear Brad’s perspective on the true cost benefit analysis of VR in healthcare, and the meaningful impact the technology can have for education in a healthcare setting.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Bundle of Rays, visit their Talking HealthTech profile here.

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We’re super excited to launch our new membership offering for individuals called THT+

We’ve had loads of interested people connecting with us directly wanting to know how they can engage deeper with the Australian healthtech community, and access even more content from Talking HealthTech.

THT+ membership gives you access to our exclusive private podcast feed, and also our online community forum.

You get early access to episodes, bonus content, and VIP networking opportunities with previous guests. Plus loads more.

Check out this episode to learn more about what’s on offer, and how you can level up your healthtech game in 2021.

Find out more about THT+ here.

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OneMD is a specialist recruitment agency with extensive experience across both permanent and contract recruitment in the Medical Device, Pharmaceutical and Allied Healthcare sectors.

OneMD is a partner company of Latitude IT, a specialist staffing agency focused on IT and the Digital Technology space providing talent search and recruitment services for business across ICT, Business Transformation, Digital & Product domain sectors.

Guests:

Paul Bottomley - OneMD
Kim Jones - OneMD
Alison Evans - Latitude IT
James Gildon - Latitude IT

To see the latest information, news, events and jobs on offer at OneMD and Latitude IT, visit their Talking HealthTech Directory listings.

For complete show notes, definitions and resources from this episode, check out this episode on the Talking HealthTech website here.

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Dr Krishan Thiru is the Country Medical Director for Pfizer Australia and New Zealand and the Cluster Medical Director for the Internal Medicine group in Developed Asia.

He has more than 15 years’ experience in the innovative medicines industry spanning multiple therapy areas including immunology＆inflammation, cardiovascular and metabolic disease, neuroscience, pain and rare disease.

In this episode, Krishan speaks with Pete about the potential COVID-19 vaccine, as well as the importance of collaboration when it comes to innovation and medicines.

Krishan also shares thoughts on moving from innovation to commercialisation, as well as some tips for healthtech companies on how to partner with pharmaceutical companies.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Pfizer, visit their Talking HealthTech Directory listing here.

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Chris Norton is Head of Strategy, Business Development and Advisory Services at Telstra Health.

Within Telstra Health, Chris leads teams that drive a clear, executable strategy, engage and understand customers problems, and provide advice and solutions which helps make a difference for the industry, the customer and their clients.

In this interview, you will learn more about the Telstra Health Advisory Services business - what it is, who it will benefit, and the kinds of challenges it will address.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Telstra Health, visit their Talking HealthTech Directory here.

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How has your company communicated with key stakeholders during 2020?

Listen to this episode with the management team from HotDoc as they reflect on their efforts to stay true to their promise of helping their customers to improve patient engagement and deliver better health outcomes during the COVID-19 pandemic.

On the panel from HotDoc:

Louise Lysaght, Head of Customer Experience
Magali De Castro, Clinical Director
Charles Beaton, Head of Finance

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at HotDoc, visit their Talking HealthTech Directory here.

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Dr Kelly Teagle is the founder of WellFemme, Australia’s first dedicated Telehealth Menopause Service, to help women access expert menopause care from wherever they live.

Kelly also works as a GP in Canberra, writes blog articles, and is a women’s health speaker.

In this episode Kelly talks about WellFemme and the services they provide, as well as some of the facts around menopause and the benefits of delivering these specialised healthcare services using telehealth.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at WellFemme, visit their Talking HealthTech Directory here.

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Corrie Ackland is a Clinical Psychologist, and Founder and Director of Sydney Phobia Clinic.

She has a background in severe anxiety/OCD, is a registered supervisor and guest lecturer in the area of severe anxiety, phobias, and behavioural and Virtual Reality treatment for anxiety.

The Sydney Phobia Clinic is combining the best evidence-based cognitive-behavioural therapy techniques with cutting edge virtual reality experiences to help everyday people overcome specific phobias.

In this episode Corrie will answer the following questions and more:

Sydney Phobia Clinic - What is it, who is it for and what problem does it solve?
How did it start? And why is this important to her?
What is some of the research and evidence around the use of VR treatment or any other treatment for that matter of phobias?
How has COVID impacted on their business?
What are your top 3 tips for overcoming a phobia generally?
What’s on the horizon for the Sydney Phobia clinic?

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Sydney Phobia Clinic, visit their Talking HealthTech Directory here.

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Elissa Reid is the Director of Health & Product at Contact Harald, an Australian owned and operated technology firm getting companies back to business safely while preserving privacy, delivering real time contact tracing capabilities.

In this episode you’ll learn all about how contact tracing works, and some of the challenges and concerns around some methods.

You will hear about how bluetooth technology is helping trace incidences of COVID-19 while avoiding concerns of privacy breaches and security compromises.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Contact Harald, visit their Talking HealthTech Directory here.

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Will smart patch biosensors solve our biggest health challenges?

Peter Vranes is the co-founder of Nutromics, an Australian MedTech company revolutionising healthcare through continuous real time molecular monitoring.

They have created an innovative Smart Patch biosensor platform that aims to solve some of the biggest healthcare challenges we face today in the fields of chronic disease prevention, chronic disease management, acute diseases and Therapeutic Drug Monitoring.

In this episode, Peter takes a deep dive into their technology and the fascinating world of enzymatic sensors and aptamers.

Peter also shares some of his own insights as a self proclaimed serial entrepreneur, and shares some useful advice for anyone wanting to start up their own business.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Nutromics, visit their Talking HealthTech Directory here.

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Sally-Ann Williams is the CEO of Cicada Innovations.

Cicada Innovations is Australia’s pioneering deep tech incubator supporting companies solving the world's most pressing problems through science & engineering.

Cicada Innovations has nurtured hundreds of visionary deep tech innovators to validate, commercialise and scale high impact technologies globally across MedTech, HealthTech, AgTech, FoodTech, Clean Energy, AI, Industry 4.0 and more.

Prior to joining Cicada Innovations Sally-Ann spent over 12 years at Google as an Executive Program Manager on the engineering team leading work on R&D collaborations with universities, startup and entrepreneurship engagement and pioneering work on CS & STEM education including building world first collaborations delivering national transformation.

She is on the boards of World Vision Australia, Fishburners and Cicada Innovations. She is an advisor to several state and national working groups on tech & innovation and is a mentor and advisor to several industry and university incubators & accelerators including Startmate.

In this episode you will learn about Cicada Innovations and their involvement in the deeptech sector. You will learn more about what exactly is “deep tech” and what it looks like when it’s done well. You will hear about some of the exciting innovations coming from of Cicada Innovations members, and get an understanding of how Australia compares with the rest of the world when it comes to innovation and deep tech. Founders and entrepreneurs from any industry will also get loads of helpful information and motivating advice around innovating, commercialising and building a company.

A lot of learnings from this episode, so we added a load of new terms to our glossary on the Talking HealthTech website including definitions for: Incubators & Accelerators, Research & Development, STEM, Agtech, Foodtech, Industry 4.0, Intellectual Property (IP), Venture Capital, Molecular Diagnostics and Prototype.

Full show notes are available on the Talking HealthTech website here.

To see the latest information, news, events and jobs on offer at Cicada Innovations, visit their Talking HealthTech Directory here.

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Check out the latest Talking HealthTech podcast interview with Kelly Chard from GrowthMD for their practical guide to making the most of your technology investments in a clinical setting, and how to avoid common pitfalls.

You will also hear about the financial impact of COVID-19 on medical practices, and what to expect on the road to recovery.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at GrowthMD, visit their Talking HealthTech Directory here.

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Duane Attree is the CEO of Health Roundtable and Managing Director of Potential(x)

The Health RoundTable is a knowledge-sharing collective, drawing upon the experience of thousands of highly skilled clinicians and administrators across Australia and New Zealand, as well as top innovators from the UK, USA, and Canada.

Potential(x) is a unique knowledge and technology company, focused on the health & human sectors. Potential(x) is the full service provider for the Health Roundtable, which is delivered to over 165 hospitals across Australia and New Zealand.

In this episode, learn about how to obtain more meaningful information from health data, how it can be compared and measured, and how to implement sustainable change in healthcare.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Potential(x), visit their Talking HealthTech Directory here.

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Berne Gibbons is Head of Business Innovation and Partnerships at InfoMedix

Berne is a respected leader in the healthcare industry with a background in Nursing, Pharmaceutical Industry and Digital Technology spanning 40 years.

Listen to this episode to hear about her commitment to advancing Digital Health in Australia, and her desire to educate and inform the current and future healthcare workforce in Australia to utilise technology to its full potential.

You will hear about Berne’s impressive history as a clinician, drug rep, business woman an decision maker within various healthcare settings along her career, which have led her to her current role at InfoMedix.

You will also hear her passion for standards and interoperability within healthcare.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at InfoMedix, visit their Talking HealthTech Directory here.

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In this episode of Talking HealthTech, we sit down with Cheryl Maley; General Manager of Oncology For Australia, New Zealand at Novartis, Krystal Barter; CEO of Humanise Health and the founder of Pink Hope, and Holly Masters; CEO of the McGrath Foundation.

With the growing number of people avoiding getting routine checkups, health screenings, and early diagnostic tests because of the pandemic, Novartis has created the Wellness Day Campaign. It aims to motivate individuals to focus on their health for a moment during these challenging times.

Novartis is a leading global medicine company focused on innovative science, digital technologies, and data that lead to transformative medicines.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Novartis, visit their Talking HealthTech Directory here.

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Leading into 2020, there was already strong interest from the Australian investment community regarding healthtech solutions. Now moving into our new normal world, the use of technology in delivering better patient outcomes is no longer a novel idea, it's mission critical for Australia, and the rest of the world.

In this episode of the Talking HealthTech podcast, Peter Birch hosts a panel discussion with representatives from 3 top Venture Capital firms in Australia, who all have experience and interest in investing in health technology:

Niki Scevak: Co-Founder & Partner @Blackbird Ventures
Dan Krasnostein: Partner @Square Peg Capital
Jackie Vullinghs: Principal @AirTree Ventures

Some of the topics discussed and questions answered:

The Role Of Venture Capital In the healthcare ecosystem
Differentiating pure healthtech versus life science-based companies
Marketing healthtech products - avoiding common mistakes
At what pace should healthtech companies generate investments & sales?
How challenging has raising funds for a healthtech company been in 2020?
What investment opportunities do venture capitals consider?
Advice for founders seeing investment

This episode was recorded as a live webinar, with over 100 attendees attending live who interacted in the session with chat, Q&A, and polls.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at AirTree, Blackbird, and Square Peg, visit their Talking HealthTech Directory listings.

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Athol Hann is a critical care and emergency nurse, and the founder of Fwards; an app designed to assist healthcare workers to control the fundamentals of shift work and off-load from the demands of working in healthcare.

In this episode of the Talking HealthTech Podcast, Athol speaks to Pete about the challenges facing clinicians on the coalface of healthcare today, and shares some first hand advice to fellow healthcare workers who might be experiencing burnout.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at AtholTech, visit their Talking HealthTech Directory here.

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Kate Quirke is CEO and Managing Director at Alcidion.

Kate has more than 25 years of experience in healthcare information technology

She has been involved in large system procurements and implementations of healthcare information technology across Australia, New Zealand and South East Asia.

Kate’s background involves holding leading management roles at some of the largest healthcare software firms where she has had an impact on strategic product direction across the health sector and believes astute application of information technology will support the transformation of healthcare delivery worldwide.

In this interview, learn about Kate’s background in healthcare IT, as well as the 20 year evolution of Alcidion.

You will hear about their flagship product Miya Precision, and how it’s helping clinicians operate with more efficient workflows using their clinical decision support (CDS) tool.

You will learn about the most important elements of what makes a good digital health strategy, as well as why it’s important to have a good understanding of healthcare data and analytics.

Kate describes her vision for driving change in healthcare models of delivery, and their focus on supporting caregivers with positive user experiences.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at MTAA, visit their Talking HealthTech Directory here.

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Ian Burgess is the CEO of the Medical Technology Association of Australia (MTAA), the national association representing companies in the medical technology industry in Australia.

In this episode, Ian chats with Pete about the collaborations, innovations and evolution we’ve seen within the Australian MedTech industry particularly in the past 12 months. He also talks to the response to COVID from the medtech industry and the related impact and opportunities presented.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at MTAA, visit their Talking HealthTech Directory here.

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Deana Scott is Founder and CEO of VMORE.

Deana and VMORE helps medical specialists start and scale their practices, and she continues to re-design, apply new technologies, processes, and systems to improve the ‘virtual private practice’ model.

In this episode you will hear about Deana’s career, and the evolution of virtual services within healthcare.

Deana also provides some helpful advice for healthcare providers about leveraging virtual services, as well as tips for implementing successful telehealth and remote monitoring services.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at VMORE, visit their Talking HealthTech Directory here.

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Hootan Mohseni is the founder of Cliniq Apps, a company that helps practitioners create and manage patient recall, retention and reactivation campaigns simultaneously across multiple channels.

In this episode, Hootan talks about automation in a clinical setting - how it looks when it is done well, and what can go wrong when it fails.

He also gives some super practical tips for anyone wanting to automate or streamline some processes and communication in their healthcare business right away.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Cliniq Apps, visit their Talking HealthTech Directory listing here.

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Hanya Oversby is Director and Healthcare Business Adviser for the company Specialist Consulting, and the company Health Business Network.

She is also the host of the Doctor Diaries Podcast, which takes listeners behind the scenes of the intriguing medical world.

In this episode, Hanya explores the challenges and opportunities facing the business of Australian GPs today, and the benefits of a “Business Reset” to get things back on track.

Hanya also covers some valuable lessons she has picked up in her career as an established consultant to the medical community.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Health Business Network, visit their Talking HealthTech Directory here.

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Mir Imran is a healthcare innovator and entrepreneur who has been developing and commercialising breakthrough medical innovations for more than 40 years.

He is founder and CEO of Rani Therapeutics,and he is focused on developing breakthrough technology that has the potential to disrupt the pharmaceutical industry by converting injectable medications into pills.

Tune into this episode of the podcast to hear all about the RaniPill, and how they made a robotic pill that injects medication into the intestinal wall.

You will also hear Mir’s advice and reflections on his years of experience and wisdom in the medtech and life science industries, and get a taste of the exciting innovations ahead of us.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at RaniPill, visit their Talking HealthTech Directory here.

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Luke Fletcher is Co-Founder and CEO of Foxo, a global communication platform for enterprise Health.

Foxo sets out to engineer modern solutions to today’s communication challenges, and they’re on a mission to connect a fragmented health system.

Hear Luke describe what Foxo does and the challenges it overcomes regarding communication in healthcare. You will also learn about Luke’s experience with product design, and how these best practices need to be leveraged in healthcare.

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at Foxo, visit their Talking HealthTech Directory here.

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Mike Wenger is the Vice President of Patient Engagement at TrialScope, a company out of New Jersey who are unlocking clinical trial data superpowers.

They’re helping to make centralising, structuring and activating clinical trial information simple for use across an organisation at every stage of a study.

Mike has made a career within the clinical trial space and helping patient advocacy groups support clinical trial awareness to their online communities.

In this episode, hear the story of TrialScope and the work it does regarding clinical trial data. You will learn about the challenges facing patients, sponsors and recruiters when it comes to clinical trial enrolment and recruitment.

You’ll also hear about Mike’s personal story and health scare which motivated him to be where he is now.

Full show notes and summary of the episode is available here.

For more information about TrialScope check out their listing on the Talking HealthTech directory here.

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Ali Besiso is Managing Director of iCIMS, creating technology to solve the problem of producing tailored information systems for clinical teams.

Ali is a passionate Health Informatician who holds a Bachelor’s degree in Health Sciences and a Master’s in Health Informatics from the University of Sydney.

In this episode Ali talks with Pete about Clinical Information Systems, Process Redesign, and User Experience (UX). He also takes a deep dive into health informatics, and the important work of health informaticians.

Check out the episode and full show notes here, as well as the iCIMS listing on the Talking HealthTech Directory here.

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Tim Atkins is the COO of CancerAid, a digital health technology company that builds patient engagement solutions for people with a cancer diagnosis.

In this episode, you will learn about Tim’s unique career pathway that drew him to CancerAid, and his reflections and advice for others who want to enter into a career with a healthtech start up.

Tim talks about the process of instigating behavioural change in cancer patients and the importance of patient engagement, as well as the challenges of delivering a hyper personalised healthcare solution at scale using technology.

He also provides his two cents on pitching for fundraising for healthtech startups.

Check out the episode and full show notes here.

Visit CancerAid on the Talking HealthTech Directory here to see the latest information, news, events and jobs on offer at the company.

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Robert Buehrig is the co-founder and CEO of Cogniom, a company that is empowering organisations to discover new truths through the collection and analysis of data.

Cogniom's TANDM Suite helps bridge the gap of understanding between executives and front line staff, ensuring decisions made create the best possible outcomes for clients, staff and business alike.

In this episode, hear about how to best demonstrate your Return on Investment (ROI) as a healthtech start up, and how to engage with different buyers across healthcare. Robert also shares his experiences and successes regarding raising funding via grants and other means to help kickstart his business.

Check out Cogniom’s listing on the Talking HealthTech website here.

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Mary Foley is the Managing Director of Telstra Health.

Telstra Health is one of the largest Australian owned health technology companies, and is a subsidiary of Telstra Corporation, which is Australia’s largest telecommunications company.

Prior to joining Telstra Health, Mary was Director General and Secretary of NSW Health for a five-year term. She has also previously held roles as National Health Practice Leader for PwC Australia, Chief Executive of St Vincent’s and Mater Health Sydney, and a senior executive of a major listed Australian healthcare company.

Mary was appointed as a Member of the Order of Australia for her contribution to public administration in health and education in 2016. She’s received the Centenary Medal from the Federal Government for her business leadership in the private sector, and she is a former Telstra NSW Business Woman of the Year.

In this interview, Mary reflects on her distinguished career in healthcare, and how she became Managing Director of Telstra Health. You’ll hear about the history of Telstra Health, and how it went from being a corralled group of acquisitions to a cohesive digital health innovator. You will also hear about the impact of COVID-19 on Telstra Health and healthcare more broadly, as well as Mary’s perspective on the response to COVID from the Australian digital health community.

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Bronwyn Le Grice is Founder, CEO and Managing Director of ANDHealth, a national digital health initiative established by commercial and government partners to facilitate and support the development & commercialisation of clinically validated digital health technologies across Australia.

Bronwyn has many years of executive experience in the life sciences sector spanning corporate and business development, transaction management, investor relations and industry advocacy.

In this episode learn about ANDHealth and the impact it has on the digital health ecosystem down under. Hear about insights from their recently released Digital Health landscape report, as well as subsequent insights into the current climate.

Bronwyn also shares some important tips for emerging digital health companies in Australia, as well as a glimpse into what’s to come from ANDHealth this year and next.

Check here for full show notes and more information.

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Dr April Armstrong is a rural GP with a passion for business.

She is the CEO of Business For Doctors, a social network and business advisory firm for Australian clinicians to help them run a better business. In addition to that, she owns two medical practices and has won a bunch of awards and invested in various initiatives supporting health care.

She also actively supports medical students and overseas trained doctors during their transition into the Australian medical system.

In this interview you will hear the April Armstrong story (a fascinating one filled with babies, farms and private investigators…) as well as the origins of Business For Doctors.

April provides insights into the history of Medicare and shares her thoughts on the handling of telehealth billing. She also covers the joys of providing a healthcare service in rural and regional Australia.

More information and full show notes located here.

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Dr Karen Price is a clinical GP, and Past Practice Owner. And up until recently she was the Deputy Chair, Victorian Faculty of the RACGP - she stepped down from this role as she is now a Candidate for the RACGP Presidential Elections.

Karen is also the Co-Founder and administrator of GPs Down Under (GPDU) - a membership community featuring nearly 8,000 GPs focused on peer learning, peer advocacy, and peer support.

In this interview, learn about the rise of social media and its role in clinician support and education.

You’ll hear about Karen’s bid to become the new RACGP President and what she will bring to the role.

You will also hear of the impact of telehealth on the Australian GP community, and the benefits of patients taking a more active role in their healthcare.

For complete show notes about this interview and many more resources for Australian healthcare providers about technology, check out the Talking HealthTech website.

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RACGP President Dr Harry Nespolon has passed away aged 57 following a battle with pancreatic cancer.

He died peacefully in his sleep nine months after first being diagnosed.

Dr Nespolon was great advocate for General Practice in technology, and supporter of healthtech innovation in Australia. A wonderful clinician and businessman, taken from us way too soon.

When Pete from Talking HealthTech last with Dr Nespolon back in November 2019, the idea that Medicare funded telehealth would be a reality only 5 months later seems almost unthinkable, but it came to fruition thanks to his tireless efforts to instigate meaningful change at a policy level.

Harry has paved the way for great developments within primary care for years to come. He will be missed.

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With me today is Henrik Molin. He’s the CEO of Physitrack, a patient engagement technology company that he co-founded in 2012.

Physitrack was initially a side hustle for Henrik in parallel to a career in investment management. He attributes the success he has had in life to the fact he has always had a side hustle. In fact, he believes everyone should have one!

During this interview, learn about the extreme rapid growth that Phystrack saw when COVID hit (200% of one year’s growth in only six weeks?! 🤯), and what they learnt during the process.

Also hear about the lesser known ‘secret lives of Molin’ including his band’s entries to Eurovisoin, and his own best selling financial fiction that once outsold JK Rowling (in Sweden, but it still counts 🇸🇪 😉)

For detailed show notes from the episode, click here.

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Dr Chris Jones, Founder and Director of HosPortal, who are all about better management of healthcare staff by allowing better communication.

Chris is like the double threat of healthtech - a software developer / computer programmer turned doctor, which means that the software solutions we creates directly address the needs of clinicians and solve some genuine problems in healthcare.

In this episode you will hear all about Hosportal and the problems it solves for healthcare professionals and organisations. You will hear Chris’ story and how he came into his passion for technology for healthcare.

You will also hear about the impact of COVID-19 on the hospital environment in Australia, as well as the adoption of technology within healthcare.

Click here full episode notes.

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Rachel de Sain is an internationally regarded digital strategist and thought leader on the future of health and social care delivery in a connected world, with over twenty years of global experience having worked with governments, Fortune 500 companies, and leading academic institutions.

Rachel is a member of the Australia New Zealand leadership forum and was appointed to the newly established World Health Organization's Digital Health panel of experts and has provided keynote presentations on this subject at events around the world.

Up until recently, Rachel was the Executive General Manager at the Australian Digital Health Agency (ADHA), where she led the creation of Australia's national digital health strategy, the ‘Health Innovation Exchange’ concept, the My Health Record and many others.

In this episode you will learn more about Codesain and what they do for organisations associated with digital health. You will learn why Rachel left the ADHA and what kind of transformation occurred to innovation and digital health in Australia during that time, and what healthcare looks like post COVID-19.

Click here for full show notes and more information.

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This is a pretty special episode for us here at Talking HealthTech. I don’t have with me here today a guest, it’s just me and you for the next little bit. That’s because I got news so noteworthy, I reckon it deserves it’s own episode. So buckle in, and check it out.

Back in December 2018, so not even 2 years ago, this podcast started to fill a need in the Australian healthtech industry - to have more conversations, to promote collaboration for a more efficient healthcare system and a healthier nation.

We’ve had a number of guests on the show, ranging from entrepreneurs and startups, leading clinicians, investors, software engineers and decision makers, and even members of the Australian health department. The positive response to the show has been beyond what I was expecting, and I’m super grateful for that.

So now it’s time to kick it up a notch.

Over the months we’ve had a lot of people ask us to help connect people in the industry, and that’s super rewarding, and we love that. Rather than doing those on a transaction by transaction basis, we’ve thought long and hard on how to do it in a scalable way.

So we are super pumped to launch our new offering to the industry:

Talking HealthTech is no longer just a podcast, it’s where healthtech happens.

What is the big news?

Talking HealthTech is now a membership community and online directory of all the technical providers making healthtech solutions, healthcare providers using healthtech solutions, and supporting services who are helping make sure those solutions are created, implemented and utilised in an optimal way.

Think, like a “Glassdoor” or a “Trip Advisor”, or a “Compare the Market”, but for healthtech companies, and from the perspective of the Australian healthcare practitioner.

We now have a brand new website, still at talkinghealthtech.com, which features the largest, most comprehensive, and engaging, online directory of healthtech providers, solutions and resources who are servicing Australian healthcare practitioners.

Doesn’t the industry already have healthtech directories?

Kind of. I guess we kind of already had healthtech podcasts when I started this show as well... But I looked for healthtech directories, and I just couldn’t find anything close to what I think we need in this industry today.

Until now, we didn’t have anywhere for all the stakeholders in Australian HealthTech - so the software vendors, device manufacturers, biotech companies, telehealth providers, patient apps, consultants, IT Support companies ALL of these different players - to go to a place, other than those companies own websites, to get an informed view on how those companies stack up against their peers.

Healthtech now has a home. A place to come back to. A point of reference.

Generally, so many of our buying decisions on a day to day now factor in online reviews. We trust online reviews so much more than messaging than the company's websites.

So the new Talking HealthTech Directory is better than any other online healthtech directory you’ve seen. It’s way more engaging.

But it’s not just about reviews and comparing either - it’s also been created as a lead generation tool for the companies who list themselves on the directory. So, all of these doctors, physios, nurses, the end users of all these solutions; they are searching this directory looking for the right solution for their practice. The site has been optimised to make it super easy for those end users to contact their preferred vendor for more information, or “get matched” to the right provider if they don’t know who they are looking for. When they fill out a get matched form, the lead gets presented to those companies listed under that category.

Our website is really nice to navigate too. Stuff is laid out in a logical way, it’s easy to ger around - hopefully you’ll want to stay on there for a bit, explore the content, and find out more about a particular company, or just peruse it and learn something new in general. We’ve separated it into 3 categories to start, with a number of sub categories under those:

The Categories are Technology Providers, Supporting Services, and Healthcare Providers. The Technology Providers are the companies making solutions. Stuff like software companies, medtech manufacturers and so on that are normally used by physicians, or sometimes patients directly. Then you’ve got the supporting services, so things like virtual practice managers / virtual assistants, marketing companies, recruitment companies, financial institutions, industry associations, software etraineers, IT support companies, event organisers and so on - all the resources and tools as a healthtech vendor you need to lift your product, but also all the supporting tools that a practice needs as well. Then last but not least we have healthcare providers - those are companies delivering healthcare to consumers using a method that’s predominantly powered by technology. I’m thinking mainly telehealth providers offering healthcare to patients via telehealth, (different to the software companies who are creating solutions that are enabling doctors to deliver telehealth, these would be categorised as Technology Providers) . Also in this category are things like medication delivery services, home testing kits - basically all those new ways to deliver healthcare that have been emerging, and now bursting onto the scene in a post COVID world.

What’s also great is that the directory is kept up to date by those listed companies, not by us. That means that the data is going to be more current, more reliable and helpful, because we have the entire industry working on it, not just the Talking HealthTech team keeping it up to date when we have time - I always find when I look at other directories I wonder how current the information actually is, especially if there are no reviews or indicators to say how long ago it was actually created.

We also verify listings as well - so if you see a blue verified tick next to a listing, it means that company has submitted their listing to be verified, and so we’ve checked over it against some criteria. So not only have we’ve said it looks current to us, but it also passes the “sniff test” of being a legitimate organisation offering a product worth exploring. Now, by no means is that a quality guarantee or anything, but it’s something you can hang your hat on when decided on a solution to say - hey, these guys probably aren’t super dodgy if they have the verified stamp on it. So that just gives you some extra confidence when you’re exploring the site.

We also have a pretty neat compare tool on the directory as well, which you won’t find anywhere else. Do you want to see how you stack up against your competitors? OR what about that age old question - you know, compare MedicalDirector and BestPractice, HealthEngine and HotDoc? Cliniko and Coreplus, Epic and Cerner... you know that kind of stuff. So now you can put two, or more actually, of these solutions side by side to then see their information, their rating score, their number of likes they have, what they specialise in, and so on. So go check it out.

What’s cool is if you’re a healthtech company, your solution might already be on the directory ready for you to claim - so even though all the directory listings are managed by those companies, we have created over 300 company profiles on the directory in all different kinds of categories with some basic information already completed, so you can just click a button to claim your listing, and away you go you can keep updating it and build it out and make it pretty. You can change the category and subcategories you’re currently in, or add more, adjust the description or the image whatever.

By the way it’s all free to use too - did I mention that? So companies can list themselves for free, and end users can search solutions for free. As an individual you don’t even need to register an account, you can just start perusing. You do need to create an account to write a review or like a listing though. Companies can choose to pay for a higher level of membership to help make their listing more comprehensive, and there are different tiers of plans available to suit companies of all sizes. It’s all self serve so go check out the join page for more information.

This is a directory you can actually learn from as well - it’s not just phone numbers and website urls, that’s pointless. It has reviews on there from real people, like yourself, who are using these products or engaging with them. Until now the only way you could get a “review” for most digital health companies is ask your network - you might be lucky and have access to a large network, or you might just have a colleague down the road that you ask. There’s no sense or order about it; it’s so subjective. Sure, there is no right or wrong answer on which solution is “better”, but like every decision in life, to make a good decision, you need to be informed. Just asking a mate what they reckon isn’t being informed - it’s helpful, and still do that, but also use our directory as well as part of your buying process for all healthtech solutions.

We also include companies who support the industry - so not just those making solutions like the tech vendors, but also the supporting services, so things like virtual practice managers, digital marketing companies, recruitment firms, financial services, all those companies who either might have a dedicated focus on health but don't make software or hardware, or they might work in other industries and health is just one of those. Healthtech is one of those terms that gets people all excited about what it means and what it isn’t - and that’s fine, but for us, for me, I just want all the resources that an Australian practitioner needs that relate to technology and healthcare, in one place, so they can get one with running a better practice and delivering better patient outcomes. And that's what we do.

What is great as well, is the Talking HealthTech directory is managed and run by people who actually care about the healthtech industry in Australia - we’ve worked in it our whole lives, we know what it’s like trying to find this information out yourselves. If I had this resource 5 years ago, my job as a GM of a healthtech company would have been way easier. I’m sure there are many practitioners, investors and others who would appreciate this info as well.

What else is on the new website?

Launching this new site, there is more than a directory on there now too -

The podcast section has been overhauled, should be easier to navigate, more smart tags and categories being built out. We’re also making our show notes more comprehensive on future episodes to make sure you get even more out of those conversations we have with key players in the industry.

Then we have the Glossary; we have been building out all the rich content that comes from the conversations with guests on the podcasts, and that is a continual work in progress. If you need to know what a healthtech term is - look on the Talking HealthTech glossary. If it’s not there, let us know and we will add it. We want the glossary to be an interactive tool that we as industry learn from, and share with each other - again it’s all bringing it back to that collaboration piece, making the information that everyone needs, accessible so we can make better solutions for healthcare providers.

So, like I said, if you're looking to get listed on the directory - you might already be there, so you should go claim your listing now so you can fill it out. If you're not, then create a profile, and choose a plan. You can go with the free option and that gives you all the minimum requirements you need to be listed on the website. You can upgrade it to either our lite, basic or professional plans - each plan gives you more to do with your directory. So the Lite plan gives you an extra couple of sub categories to list in - for example if you do both practice management system and online appointments, maybe you want to list in both areas.

We also have a concept of Sub Accounts too - so as a free member, you get the one listing, but lewts say you make a few products - like the company I work at now MetaOptima, we make the MoleScope, and DermEngine. But I also want our company name MetaOptima to be well positioned as well. MetaOptima has invested in a professional plan on Talking HealthTech, as this gives MetaOptima multiple sub accounts to use all for that one membership. We can create up to 5 sub accounts under our main account, so now there is a listing for MetaOptima, DermEngine and MoleScope, all searchable on the directory in their own categories. So if you have multiple offerings, we got you covered there.

How do the company account pricing options work?

The higher the plan you choose, the higher your priority is in search rankings, and in lead matching. So if you’re a free member, you will show up after our paid members on the directory. Also say for example you’re a telehealth provider, and a doctor submits a get matched form to be matched with the best telehealth providers in Australia; our lead match form only sends to the top 5 to avoid everyone getting spammed, so if there are 5 paying members ahead of your free account, they will get presented before the free one. So it’s worth investing that little bit more out of the marketing budget each month to maintain a paid directory listing - besides you’re killing a few birds with one stone, as we have spent a lot of time optimising listings for SEO and making your brand more prominent on search results. We know Google likes lots of backlinks and reliable resources when it comes to presenting brands up in searches, so by listing on the directory you're probably putting yourself in a much better position when it comes to the google gods in search results.

If you’re a free option, you also can’t reply to reviews and get likes on your profile. You can still get reviews though, but often is much nicer to have the ability to respond to reviews to show how responsive you are and how much you care. Also we find people are more likely to just “like” something because they aren't in the mood to invest the extra minute to write a quick review - that’s ok, so make sure you’re on a lite listing if you want to add those extra engagement items.

As a special offer to our early adopters - we’re offering a stupid discount that I will probably regret and never do again. For the first 50 members who join, they can use the promo code 50GET50 to get 50% off their listing. That’s huge. So make sure you use the promo code 50GET50 to get 50% off your listing when you sign up for a paid account on the Talking HealthTech directory.

So what’s on the horizon for the Talking HealthTech website, what next? It doesn't stop here, we already have a bunch of new offerings and initiatives we are working on in the background. We want this to be the most engaging, collaborative and creative tool available to our industry. This isn’t just a website, it’s not just a podcast, it's where healthtech happens. There are lots of exciting things to come in the months ahead, so jump on board now to be part of the ride.

We also make changes and want to adapt based on what you think as well - so give feedback, tell us what you like, what you don't like, share it with friends, and write nice things about us so we can continue to grow and offer more things to more people.

So what should you do now?

Search for your company, because it might already be listed! We tried our best with them but some will have incomplete data, or a vague short description, so definitely check it out to see if you’re already on the directory and claim your listing.

If you’re not there, no dramas, it is easy to get listed for free.

If you want to go with a more comprehensive listing, then take a paid account, and remember to use the promo code 50GET50 to get 50% off - but be quick because that offer is limited to the first 50 paid accounts only.

If you don't have a service to list and you just want to explore all the resources and solutions available in Australia, then jump on now and have a look.

In your day to day - say you’re a GP and you need tech support. Or a billing solution. Or a vision for a way that tech is integrated in your practice. Our members can help. Come to Talking HealthTech, look at reviews, services offered, and reach out to them all on the platform. If that sounds like something you would find handy, or know a doctor who would find it useful, check it out, and share it with your colleagues.

Aussie healthtech now has a common meeting ground. Go check it out now.

Talking HealthTech, where healthtech happens.

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David Korsunsky is the founder of US based firm Heads Up Health - a mobile app and web portal that integrates health information from a huge number of different sources.

Check this episode out to learn more about Heads Up Health and an emerging new era of the patient / doctor relationship.

Visit here for complete show notes and more information on the topics discussed in this episode.

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Rohan Pardasani is the CEO and Founder of Avaana, an online marketplace and community in the well-being, fitness and allied space helping practitioners.

Their mission is to be the anchor of a person's entire wellbeing journey, and grow practitioner businesses

Avaana are helping practitioners to grow their business, market themselves effectively and fill those dreaded white gaps in their appointment calendars. They are also helping patients address the challenge of getting access to good wellbeing providers, particularly in the current climate of social distancing due to COVID-19.

Check out this interview to learn more about Avaana, as well as the challenge patients face finding the right health and wellbeing providers. Rohan also talks about how they are helping Allied Health Practitioners navigate the complexities of NDIS claiming to help them find new revenue streams during these challenging times.

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Kathy Hubble is the founder of a chronic pain management platform called Amelio Health, providing people in pain with instant access to evidence-based care, all through a web portal or an app on a smartphone.

Kathy has a background in nursing, with 20 years in pain management.

During this episode you will learn about what Amelio Health does, and how it’s working towards addressing the problem of chronic health in Australia.

You’ll hear about the importance of engaging all the different stakeholders in the industry in order to deliver better patient outcomes, as well as their rapid growth trajectory fuelled even further by COVID-19.

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Rick Rowan is a healthcare entrepreneur, innovator & facilitator. He is the CEO and Founder of NuroKor Bioelectronics, a UK based medical technology company specialising in non implantable electroceuticals and bioelectrical medicine.It’s basically like a tech version of a pain killer and an anti-inflammatory combined.

Rick is internationally recognised thought leader and expert commentator in the health tech space, and his consumer lifestyle medical devices have been featured in Forbes list “The best healthcare gadgets and gizmos of 2018”

Rick’s overarching goal is to use NuroKor’s innovative, evidence led, bioelectronic technology to create a positive impact on people’s quality of life on a global scale.

In this interview you will learn who is Nurokor, as well as the science of bioelectronics and how it is helping chronic and acute patients without the need for medication.

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Can you trust that smartphone app with your health information?

Tim Blake is the Managing Director of Semantic Consulting, who are focused on leading digital change in healthcare.

Tim helps organisations with digital health strategy, and is passionate about enabling engaged patients, activating carers, the use of mobile solutions in health, consumer health technology, precision medicine, consumer genomics, pharmacogenomics and many other components of digital health that are disrupting healthcare in positive and exciting ways.

Tim has been on the Talking HealthTech Podcast once before - way back in episode 2, which you should totally go back and check out after this one.

Semantic Consulting are the creators of the Digital Health Guide which is providing high quality information about mobile health apps, including what capabilities they have, what conditions they are for, what evidence exists to support their claims, and reviews and ratings from health providers, patients and more.

In this episode explore the rising use of mobile apps in healthcare, as well as the current trends, safety, regulation and future of digital health. Listeners of this episode can also score a 10% discount on the Digital Health Guide by using the promo code Kk4ilNs9, valid until the end of June 2020.

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Jack O'Brien is an early adopter, business geek, and a health professional.

He is a Director of Clinic Mastery, who have built a thriving community and an invaluable library of resources around helping Australian health professionals thrive, and is also a host of the Grow Your Clinic Podcast, which you should definitely go and subscribe to now by the way.

Jack inspires others to live a high performance life that is led by innovation and purpose-driven giving.

He is Owner and Senior Physiotherapist at Terrace Physio Plus in Newcastle, and a devoted husband and father, as well as a lover of coffee, wine and whisky,

In this episode you will learn about how Jack got started with Clinic Mastery, and what makes him tick.

You will hear about what life is like in Allied Health, and some of the similarities and differences compared to GPs and Specialists.

You will also learn about some of the popular and emerging tech available to Allied Health Practitioners today to help them run a successful clinic, as well as get some great tips on running your own business in the healthcare arena.

Make sure you check out Clinic Mastery’s free clinic assessment tool mentioned on the show by following this link.

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Dan Schulte is the Senior Vice President of Healthcare at HGS Inc, a global business processing outsourcing firm. Dan has decades of experience specialising in healthcare financial management, helping companies of all sizes find vulnerabilities, change processes, and realize immediate returns in bottom-line cash.

In this episode we will explore the complexities of the US healthcare funding model and take a deep dive into revenue cycle management, as well as some of the technology that supports the process.

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Medtronic is one of the world's largest medical technology companies, but it came from humble beginnings over 70 years ago.

Their first life-changing therapy — a wearable, battery-powered cardiac pacemaker — was the foundation for many more Medtronic therapies that use their electrical stimulation expertise to improve the lives of millions of people.

Over the years, Medtronic has developed more core technologies, including the first battery-powered pacemaker, a number of implantable mechanical devices, drug and biologic delivery devices, and powered and advanced energy surgical instruments. Today, their technologies are used to treat nearly 70 medical conditions.

The concept of meaningful innovation is at the heart of everything that happens at Medtronic. In this episode, Peter Birch speaks with a few different guests to get the full picture on Medtronic, innovation and the medtech industry.

You’ll learn about the history of Medtronic, how it maintains it's position as a pioneer of medtech, and how it fosters a culture of innovation internally. You’ll hear about their Eureka Live program and how the company engages with the medtech industry to maintain its reputation as a lead innovator. You will also hear from Dr Buzz Palmer, CEO of the MedTech Actuator, as he reflects on the challenges and opportunities facing the medtech industry today.

First up is Andrew Whiltshire. He is Senior Director, Market Access, Public Affairs & Policy for both Australia and New Zealand at Medtronic. He is also sits on the Board of the Medical Technology Association of Australia.

Andrew has been with Medtronic for over 24 years, and he is responsible for Health Economics, Market Access, Policy and Government and Stakeholder Relations at Medtronic, as well as coordinating Government Affairs for the APAC region.

Pete spoke with Andrew first, to get to know a bit more about the background of Medtronic and how they bake innovation into everything they do.

Next up Pete spoke with Prajni Sadananda. Prajni is the Business Development & Corporate Strategy Manager at Medtronic, where her key focus is on investment opportunities and partnerships that can help accelerate business growth.

Prajni is also responsible for Medtronic’s Eureka Live program - where they are on the hunt for innovative companies that are keen to scale up and collaborate with Medtronic from across Australia and New Zealand.

Check out Prajni’s interview to learn a bit more about the Eureka Live program.

Lastly, Pete spoke with Dr Buzz Palmer - one of Australia’s leading and most visible voices in entrepreneurship and MedTech innovation.

He’s the CEO of the MedTech Actuator, founding partner in Dialectica Group, serial entrepreneur and Professor of Entrepreneurship at Monash University.

He’s had a lot of entrepreneurial success in medical technologies. He’ mainly focused on the translation of next-generation tech - which is all around creating and leading innovative solutions into new markets.

He has a background in orthopaedic regenerative medicine and microsurgery, So he is well positioned to strategically drive innovative medical technology solutions that provide a significant impact on society.

Listen to Buzz to learn more about the MedTech space more broadly, and understand the opportunities and challenges that face companies playing in that arena today.

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Yianni Serparnos is a health-tech innovator, digital health advocate, podcaster, and founding CEO of Coreplus, an Australian digital health practice management software for Allied Health providers, clinics and private practices.

He is inspired and motivated to modernise healthcare and achieve a vision of a world of integrated digital health empowerment for all people.

Coreplus's Mission is to connect, help and grow Allied Health providers, with the right tools and empowerment so that the delivery of modern healthcare services can better fit into the lives, schedules, goals and aspirations of healthcare consumers whilst supporting the clinicians and practitioners to practice in a happier way.

Check out this episode to learn about the background of Coreplus, and a bit of a pulse check on technology in Allied Health.

Also in this discussion, Yianni talks about his broader connection with the healthtech industry with Healthtech X, exploring the evolution of digital health, and the future for our evolving ecosystem.

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Dr Marcus Tan is the Founder, CEO and Medical Director of HealthEngine, one of Australia’s largest online healthcare marketplaces, helping millions of patients connect with thousands of healthcare providers nationally. His vision for HealthEngine is to be a global leading platform that revolutionises the access and experience of healthcare for patients and providers.

Marcus is a University of Western Australia medical graduate with an executive MBA from the Australian Graduate School of Management. He is an experienced GP, healthcare executive and company director with over 20 years of clinical and commercial experience. His diverse career spans the health, technology, investment and philanthropic sectors.

In this episode Marcus chats with Pete about the history and evolution of Health Engine, their response to COVID-19 and telehealth. Marcus also shares some wisdom for founders as they scale their digital health startup and look to raise capital.

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Dr Ginni Mansberg is no stranger to Australian television and other media - she is a Sydney GP, and has been on shows like Embarrassing Bodies Down Under on Channel 9, Sunrise & the Morning Show on Channel 7, Medicine or Myth on SBS, Things You Can't Talk About on TV on Audible, as well as featuring in a bunch of magazines, radio shows and podcasts.

In addition to this and a heap of other responsibilities, Dr Ginni is also a successful businesswoman, with her own cosmeceutical and beauty-related business, ESK - Evidence Skin Care.

Pete and Dr Ginni spoke via livestream video with a live audience, and the audio recording was converted into an episode of the Talking HealthTech Podcast. Attendees engaged in chat, asked questions, participated in polls, and generally shaped the conversation.

In this episode Pete and Ginni talk all about entrepreneurship - from idea to execution. Ginni talks about her background, the impact of COVID-19 on General Practitioners, and the story of her own business. Dr Ginni provides her insights on starting your own business, running your own company while balancing family and kids, as well as how and when to spin up a side hustle, plus much much more.

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Matt Bardsley is the CEO of MedicalDirector, one of Australia’s leading practice management systems for healthcare practitioners.

In the wake of the COVID-19 epidemic and the impact it has had on our global healthcare system, technology providers have been searching for ways to add more value to their existing products, create new offerings and enable practitioners to deliver patient care safely and effectively.

One of those technology providers in Australia is MedicalDirector. Their fearless leader Matt Bardsley has been on the Talking HealthTech Podcast once before, and I recommend you also go and check out episode 15 back in August 2019 once you’ve listened to this one. Click here to check that one out.

Fast forward to today, Matt and the team have a lot of different things going on at MedicalDirector at the moment, but he made time to talk through how they’ve responded to the crisis at hand.

Check this one out to learn how MedicalDirector is supporting clinics during COVID-19, the uptake of telemedicine, the broader technology and infrastructure requirements of performing healthcare at the moment, and the broader observation about how humanism is outpacing darwinism in these unprecedented times.

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Dr Cortina McCurry is the CEO and Co-Founder of Caia, a video and text consultation platform which securely connects women and families with vetted women’s health practitioners, treatments, and products to make it easy to navigate each stage of life.

Cortina has a PhD in neuroscience from MIT, and more than 15years experience across healthcare, technology, and operations.

Cortina was a Partner at Boston Consulting Group, and traded it all in for the best job of all - founder of a healthtech start up in Australia.

Check out this episode to learn all about Caia and how they are addressing an unmet need in women's health, the role businesses can play in supporting the health and wellness of their employees during the transition to parenthood, why investing in women and families is good for business, and moving the needle on gender equality and how it is more than just flexible work and parental leave.

Pete and Cortina also discuss the real challenges of being a Co-Founder and new parent, and strategies on how to win in both parts of life.

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It feels like it was only a few weeks ago that we were praying for Telehealth to be implemented in GP clinics over the coming years. We pictured a gradual roll out, drip fed slowly by types of service, or locations. It was the type of thing that could only be implemented in baby steps. There was simply no other way to disrupt the GP workflow to bring Telehealth front of mind.

Then the day before recording this episode, the baby just not only took some steps, it did a triple backwards summersault while running a marathon in under 2 hours - as in, it was announced that we now have universal Telehealth available in Australia. As Greg Hunt our health minister said - it is a decades worth of work in a matter of days. It seems pretty apt that the only way to implement a disruptive solution like Telehealth was to have a disruptive problem like COVID-19.

Many of the tools that GPs need to enable all of this, are created by healthtech providers. It goes beyond the obvious things though, which is just giving a doctor a phone or zoom log in and say go nuts, there is a fair bit more infrastructure that goes around making the COVID-19 screening process and tele-consult actually work.

Healthtech providers around Australia have been working day and night to fasttrack new features and modify their existing products due to COVID-19. And the leaders of 4 of those well known companies are here on this live panel discussion today.

Tess Van der Rijt - CEO of Medinet
Dr Ben Hurst - CEO and CoFounder of HotDoc
Pete Williams - CEO and CoFounder of Medipass
Rami Weiss - CoFounder of Healthshare

What’s really cool as well, is all of these panelists have previously appeared on the Talking HealthTech podcast - so they will join this elite club that I just made up for people who have appeared not just once, but twice, on the show.

This episode was recorded during a livestream video panel interview, where attendees engaged with the panelists, asked questions, completed polls and networked amongst their peers. It was super cool to have the direction of the show be heavily influenced by where the attendees wanted to take it.

In this episode, hear from the leaders of some of Australia’s biggest healthtech companies on how they are supporting GPS and clinicians during the COVID-19 pandemic. Learn about the practicalities of implementing Telehealth in a clinic, the nuances of the new billing rules announced by the government and recommendations for some of the best tools to run a productive practice during social distancing restrictions.

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Joel Friedleander is the founder of Cliniko, which is practice management software used by more than 30,000 people in over 70 countries.

Joel has a software development background, and started Cliniko with his wife who is an osteopath back in 2010.

As many organisations around the world grapple with the concepts of adapting to remote work due to social distancing, Cliniko has been doing it for over 10 years - with an entirely remote team spanned across the globe.

This is no ordinary podcast episode, this was the first Talking HealthTech Livestream Webinar recorded to an audience who not only listened to what Joel had to say, but also engaged with polls, chat, and even a few came ‘on stage’ and spoke with Joel directly about some important topics.

In this episode you will learn about the history of Cliniko, the company culture, and how they break some of the corporate norms you might see in other organisations.

Pete and Joel also delve into the challenges of social isolation due to COVID-19, and how Cliniko has adapted to the environment. Joel gives some useful tips for working from home, teleconsulting and other productivity hacks to be your best during these challenging times.

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In this episode are interviews with some of the biggest names in Australian health policy influence and clinical leadership.

Earlier this month, at Baker Mackenzie in Melbourne, Australia, the Medical Software Industry Association (MSIA) hosted its March Forum for members. If you didn’t know, the members of MSIA are providers of technology to the healthcare industry in Australia. When the MSIA puts on an event, they get the very best of the best in key opinion leaders and experts into the room to provide some really meaningful and actionable insights foe members. They also do a bunch more outside of events like essentially being the voice for every software vendor to raise important issues right up through government to influence policy decisions, which ultimately link back to how technology is adopted in the healthcare ecosystem here in Australia.

And in this current climate of COVID-19, which is essentially a rapidly evolving crisis situation that is relying heavily on health technology to address a global catastrophe, the need has never been more obvious to have a single voice, a consistent message and some clear direction.

So, at this MSIA Forum earlier in the month, much like last time, Pete was able to catch a lot of the presenters after they spoke for a few minutes debrief - essentially this episode of the Talking HealthTech podcast is the TLDR of the MSIA March Forum.

If you want to check out the slides from these presenters and see the full program of who presented, get in touch with the MSIA and learn about becoming a member, as these presentations are filled with amazing insights that aren’t for public release. It’s simply a non-negotiable in our opinion for all healthtech vendors in Australia to be a member of the MSIA.

Interviews in this episode include:

George Tambassis, National President of the Pharmacy Guild of Australia.

He has been a community pharmacist for over 25 years and is a partner in 5 community pharmacies in and around the city of Melbourne. As president of the guild, he is essentially the voice of the 5,700 pharmacists in Australia

George has a keen interest in enabling community pharmacies in Australia to work to their full scope of practice to maximise benefits for patients and the health system

At the MSIA Forum in Melbourne, George participated on a health policy panel session called “Sharing the health burden and pushing the boundaries, Health leaders stake their claims”. It was fascinating to watch George debate some important topics with the President of the AMA - who essentially represented every doctor in the country, to see what they definitely agreed on, kind of agreed on, and definitely did not agree on.

In a chat with me after the panel, George shared some of his key takeaways from the session.

Dr Tony Bartone, President of the Australian Medical Association,

Tony shared his thoughts on what needs to change in healthcare in light of bushfires and corona virus, and what all parts of the ecosystem should be focusing on to enable better patient care and a more sustainable healthcare system

Toby Hall, Group CEO of St Vincent’s Health Australia.

Toby presented to the forum a session called “A brave new idea for health funding and opportunities for industry”

Contrary to what you think the leader of one of Australia’s largest provider of hospitals would say, Toby talks about how the future is not delivered in acute hospital, and how we should stop investing in hospital beds. Listen in more to his debrief to learn more about his approach.

Professor Trish Williams, Cisco Chair, and Professor of Digital Health Systems at Flinders University.

Trish knows health technology - she essentially launched the first ever practice management system for general practitioners in Australia.

Trish spoke at the forum about user experience design, and the important aspects of designing good software, especially when it comes to the healthcare arena.

Trish gave some insights for software developers on how to create solutions with greater chance of adoption by clinicians, and also some tips on how to work in some of these user centric approaches to the otherwise super rigorous tender submission process that you would encounter when applying for a government tender process.

Professor Michael Kidd, Chair of the Department of Family and Community Medicine of Canada.

Michael’s presentation to the group was titled “Taking Stock of Digital Health - Australia, Canada and Utopia”.

Michael brought home the Forum by talking about developments he has seen outside of Australia, like in Canada and Asia, and how patients are using technology to interact with providers. Michael also shared how Australia stacks up compared to other companies in the use of technology in primary care. He also gave us a look into some of the cool big data initiatives that are underway as well.

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Dr. Bertalan Mesko, is The Medical Futurist, looking at how science fiction technologies can become reality in medicine and healthcare. He is a geek physician with a PhD in genomics, and an Amazon Top 100 author.

He is one of the top voices globally on digital health technology and the future of healthcare.

Bertalan has delivered hundreds and hundreds of keynotes for governments and organizations including Harvard, Stanford, Yale Universities and NASA.

He’s been featured by dozens of top publications, including CNN, the World Health Organization, National Geographic, Forbes, TIME magazine, BBC, and the New York Times. And now of course, Talking HealthTech

His website The Medical Futurist has had more than 5 million readers, and he is one of LinkedIn’s Top Voices in Healthcare.

He is a member of Mensa International and has been selected by the Huffington Post as one of the 30 biotech thinkers with the biggest global impact.

Tune in to hear all about Bertalan’s perspective on Artificial Intelligence in healthcare, what to do with all this patient data, as well as his perspective on the European and global healthtech scene. Bertalan also shares some very handy tips for any Doctors currently going through medical school about how to prepare for the future of medicine.

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For those familiar with the format of theTalking HealthTech Podcast, you would know that normally its a 1:1 conversation between me and someone else in the healthtech scene.

Recently we upped our game, and thanks to the support of Hub Australia, we hosted our first ever Talking HealthTech live panel event.

This was an opportunity for an audience of around 50-60 people to hear first hand from a panel of 4 healthtech leaders, moderated by Peter Birch, talking about all the important topics in the world of digital health.

This panel discussion was hugely insightful, and highlighted the massive dividends that pay off when companies embrace collaboration to solve big problems - a tool particularly helpful to Aussie healthtech firms who are looking to solve some of the countries biggest challenges using modern and emerging technologies.

Enjoy the following panel discussion featuring:

Manuri Gunawardena - Founder and CEO, HealthMatch
Melissa Webster - Founder and CEO, Sleepfit
Silvia Pfeiffer - Founder and CEO, Coviu
Charles Lynam - Commercial Director, Hosportal

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Dr James Somauroo is Co-Founder at HS. Ventures, a UK-based accelerator and VC that builds, scales and invests in the best healthtech startups.

James hosts the HS. Health-Tech Podcast, featuring 2 episodes a week with listeners in over 80 countries, interviewing inspiring entrepreneurs in this space. He is also is a contributor to Forbes in the UK.

He is an anaesthetics and ICU doctor by training, and held roles in leadership at the NHS, Health Education England and the British Medical Journal and he previously directed an accelerator that provided startups with market access to the NHS.

He also has degrees in biomedical sciences and education, and a guest lecturer on healthtech innovation and entrepreneurship at University College London.

In this episode, James talks all about HS. Ventures and why it exists. He explains what an accelerator and navigator does, and their importance in the health ecosystem.

Listen in for valuable insights from James about what to do and what not to do when you’re trying to raise money as a healthtech start up. (This guy has seen many pitch decks in his time!)

Learn about the healthtech space in the UK, and whether or not it’s worth having a go at cracking the NHS if you’re from Australia or anywhere else in the world.

He also talks about how his own healthtech podcast came about, and some of the amazing guests he has had in his time, including Talking HealthTech’s very own Peter Birch later this week! Swapcast time!

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Chris Smeed is the CEO and Founder of Cubiko, a business report and analyst tool made especially for general practices, and they are making a bit of noise here in Australia.

Chris has extensive experience in healthcare, cloud based solutions and accounting services.

He holds a Masters of Business Administration and a Masters of Professional Accounting, and he’s also an accredited BAS agent and certified Xero partner, so he has a lot of first hand experience about every facet of running a clinic - from balancing the books of a medical practice on a day to day, right up to reporting on performance to management and owners.

In this episode, learn all about Cubiko how it came together, and the problems it solves for GP practices around Australia, big and small.

Chris speaks about the importance of integrations and API feeds to breakdown silos in healthcare performance measurement, and their ethos towards benchmarking nd keeping clinic data secure.

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Karen Borg is the CEO of Healthdirect Australia, working with government partners to deliver innovative and trusted health information and services to all Australians so they can connect to the right care at the right time, wherever and whenever they need it.

In this episode, Pete and Karen talk about the different offerings of Healthdirect, the important role they play in supporting the government find new innovative healthcare technology solutions.

They also talk about the readiness for telehealth in Australia, where we stand compared to other parts of the world, and the carrots and sticks required to facilitate positive change to address complex health challenges.

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Rami Weiss is the CEO of Healthshare. Their mission is to improve patient health outcomes using digital solutions.

Over the past few years Healthshare has developed a raft of different solutions for Doctors and Patients to ultimately serve up better health information, which leads to happier healthier people.

In this episode, Pete & Rami talk about the 10 year history of the company, their raft of products available for Doctors and Patients, and how they manage to market and grow their suite of different offerings to both B2B and B2C. They also dive into the importance of accessible health information to help patients and doctors make more informed decisions for better patient outcomes, and reflect on how the start up landscape in Australia has changed over the past 10 years.

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Sanji Kanagalingam is the Executive Director of Curve Tomorrow, who are at the intersection of healthcare, commercialisation and digital product development. Curve works with organisations, clinicians and medical researchers to bring life changing and award-winning health technology to life, from concept through to care.

In this episode of The Talking HealthTech Podcast, Pete and Sanji talk about app development for healthcare, the successes and learning opportunities they’ve had to work out what works and what doesn’t, putting together a good business model around innovation and the importance of using design thinking to solve difficult problems in software development for healthcare. Sanji also speaks about their ambitious target to impact the lives of one billion people.

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Dr Michelle Perugini is the co-founder and CEO of Presagen, who recently launched their first product Life Whisperer; which uses AI to better identify healthy embryos for IVF, and to ultimately improve outcomes for couples wanting to have children.

In this episode recorded live at Startcon. Pete and Michelle talk about how Presagen is changing the way medical data from around the world is connected with artificial intelligence through their Open AI Projects, and how this approach helps them build more diverse datasets and maintain high levels of data privacy for their intelligent health solutions.

Michelle also reflects on how scaling in healthtech differs to other industries, as well as the hype vs reality of AI in healthcare.

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Peter Birch speaks with Pete Williams, the co-founder of Medipass, a digital healthcare claiming and payments platform for providers and insurers.

Before starting Medipass in 2016, Pete co-founded Localz, a VC backed startup that powers last mile delivery experiences for major retailers and service companies.

Prior to joining the startup world, Pete led consumer and high-value payments technology - including HICAPS - at National Australia Bank.

He was also employed by KPMG where he worked on financial service and payment projects around the world

In this episode, Pete and Pete chat about the complexities of healthcare payments in Australia, how we stack up to other parts of the world, the importance of partnerships with practice management systems and payors for HealthTech vendors, and many more.

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Bringing in 2020 with a bang, this is a mammoth show to see in the new year!

Back in November at the Medical Software Industry Association (MSIA) 2019 Annual Summit and AGM in Sydney Australia, Talking HealthTech recorded interviews with different speakers throughout the day. This episode features 5 of these conversations covering a broad spectrum of issues that are pertinent to Australia’s health technology scene today.

The theme for the summit was “Limitless - Health Software Transforming Australia’s Healthcare”. The event was attended by over 100 members of the MSIA, and had guests speakers from all over the country, as well as a special international guest.

This episode features interviews with:

Iman Ghodosi, Vice President of Asia Pacific at Zuora
Igor Zvezdakoski, Chief Product Officer at Message Media Group
Dr Ruth Webster, Global Head of Medicine at the George Health Technologies
Dr Harry Nespolon, President of the Royal Australian College of General Practitioners (RACGP)
Steven Posnack, Deputy National Coordinator for the Office of the National Coordinator for Health Information Technology, at the US Department of Health and Human Services.
Robert Best, President of the MSIA and CEO of MIMS AU&NZ.

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David Dahm is a driven, motivated and dedicated individual with a raft of qualifications and experience, and an amazing life story. He is currently the CEO and Founder of Health and Life, the CEO of One Moment Foundation and is actively involved in industry associations across the Medical and Accounting professions. David is passionate about creating a sustainable and socially responsible healthcare system by promoting health and financial literacy in the community.

Most recently David is on a journey to establish the IHSEB - the International Health Standards & Ethics Board - in an effort to implement standards of healthcare delivery across the globe.

Listen in to this episode of Talking HealthTech to hear more about the IHSEB, as well as David's story, what Doctors can learn from Accountants, and all about the concept of patient advocacy.

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Dr Femida Gwadry-Sridhar is the Founder and CEO of PulseInfoFrame; a company that builds collaborative communities to enable the best value healthcare and cures for cancer and rare diseases.

As founder and CEO of PulseInfoframe, Femida has an extensive background as a pharmacist, epidemiologist and methodologist with over 25 years of experience in clinical trials, disease registries, knowledge translation, health analytics and clinical disease outcomes.

Femida’s brain child is a cloud-based healthcare data insights solution called Healthie which is a state of the art analytics and visualisation platform built on the backbone of a dynamic registry. Healthie enables the integration of clinical, imaging and histopathology data as well as patient reported outcomes and natural histories.Â Â

Over her 25 year career, Femida has obtained more than 10 million dollars in funding for research, has published in top tier journals, and worked along-side the best in the world of medicine and business.

During this conversation, Femida chats with Pete about patient reported outcome measures, patient reported experience measures (PROMS and PREMS), clinical trials, and the use of health data.

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Dr Louise Schaper is an expert in health informatics, and is passionate about transforming the health sector by leveraging technology to provide sustainable and better health for everyone.

Louise is the CEO of HISA: Australia’s digital health community. In this role she brings together world-class clinicians, researchers, innovators and organisations from across biomedical, health and technology who are committed to the improvement of health outcomes enabled through innovative uses of technology and information.

In this episode Louise talks to Pete about HISA and it’s role in the health community as well as the evolution of Digital Health. Louise also delves into the importance of events to bring together the healthtech community, and the big themes in Health IT today.

Overview

[02:00] The background of HISA: Back in 1992 HISA was founded when computer technology adoption generally was low. They became Australia digital health community. Bringing the tribe of digital health ecosystem together

[03:40] HISA is putting out a paper about where they see digital health. Sneak peak: before we spoke about health it, ehealth, digital health is interchangeable Digital Health is different to the application of IT in healthcare. In 2019 they are leading that conversation - health in the digital age. How does health transform to the fact world is digital these days. Hard to implement.

[05:50] The Australian healthcare system isn’t screwed, we deliver high quality healthcare to many people, but generally it needs to be fixed. Not broken but could be better. Not a fault of clinicians, technology doesn’t give them the right tools to do their job in the more effective way possible. Work to do to change that situation

[06:50] In America, $4.2 billion invested in digital health in first half of 2019. A lot of money invested globally, especially in Silicon Valley. Since 2011, in US, $29.4 billion invested in digital health.

[08:00] Investing in healthcare is riskier investment, it’s not like other industries. In healthcare, focus needs to be on the workforce. No matter how much you invest and how great the tech is, the workforce needs to understand why we need to change in healthcare. Need to change the business models of healthcare. Need to be critical on how we look at technology while we embrace it. This is not taught in uni for doctors. Can’t just put devices infant of clinicians and expect them to embrace it. Investing in upskilling workforce in digital health is growing area. Seeing increasing momentum in dollars spent on this area.

[11:15] HISA is Independent but partners with many organisations including ADHA Australian Digital Health Agency. Run events, forums, connect people who feel they are alone in digital health world. Also working with nurses and midwives to build a digital health capability framweeworl for nurses, and ADHA is sponsoring that. Will be launched next year - worlds digital health nuses and midwives coming to Brisbane next year, launching there. Individual nurses and midwives, employers and educators to see what does a nurse need to know about digital health to be the best nurse they can be. Upskill workforce, educators can plan curriculum, and nurses and midwives look to improve their career.

Workarounds are inevitable if training and onboarding in

[16:00] When we nail it, we can just go back to calling it health. It’s not health IT, healthtech. E-commerce just became commerce and became the norm / they became redundant. Eventually technology will be the norm and how we do things.

[18:00] The way we manage healthcare information hasn’t really changed in couple hundreds of years. Since Florence nightingale’s time. She complained about the lack of information she could use for comparative purposes to help patients. Things move slowly. We will get to a point where Florence wanted where clinicians have real time info, live dashboards, helpful info to make best decisions about patients, and consumers can have access to our healthcare information, in a useful way.

[20:00] We share common passions and frustrations in healthcare - it’s slow to change. HISA events bring up to date and relevant info at events. Events are important to bring community together and share what we’re doing. In healthcare we are so busy. Walk up and down isles of hospital or GP clinic and people are busy delivering health . Taking time to network, learn, share and question to then collaborate and build a better future. It’s happening. For start ups the pace of change can be frustrating. Technology evolving at rapid pace with artificial intelligence, quantum computing, but they aren’t well applied in healthcare yet. Things move at a slow pace but anything worthwhile has to be done properly. If you’re a VC, occ health physician or start up, make sure you’re in it for the long haul because it’s a complex system to change.

[24:00] FHIR - Graham Grieve did a lecture for Louise, and its the most downloaded podcast. Legend, even would be proud of it if if wasn’t Australian, and taking world by storm, is exciting. Very excited that Apple Health is using FHIR to build their stuff, fabulous they aren’t creating their own data silo and using FHIR. Small thing as well - CliniCloud who invested the digital stethoscope. Originally doctors in Melbourne who said they can build new and Digital selling to mums with babies.

[27:30] HIC conference will have more of an international audience. In 2021, Medinfo conference 3,000 people, global health informatics leaders coming to Australia. Opportunity to show off what you’re doing, start working on extracts now. White paper on how we see Digital health as a conversational starter. To upskill in digital health, over 700 people certified in health informatics.

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Matiu Bush is both a clinician and a designer who founded One Good Street, a social impact platform to encourage neighbour initiated care for older residents at risk of social isolation and loneliness.

Matiu is the Deputy Director of the Health Transformation Lab at RMIT, designing cultures of innovation and creativity in healthcare.

He has a Master's degree in Public Health and broad clinical experience as an emergency, oncology and intensive care nurse and he is also a sexual health Nurse Practitioner.

He’s a board member of Better Care Victoria and the Emerging Leaders Clinical Advisory Committee. He is a super active member of HISA, a Rotarian, and a mentor for undergraduates and post graduate science students.

Overview

[01:30] Neighbour initiated care lifts the social capital in neighbourhoods, it improves house prices and creates an alternative value economy. The One Good Street is a platform to enable and scale those initiatives.

[05:00] Salutogenic Design can be used to avoid building tech that is beautifully useless. It is about design that focuses on reducing stress levels and promoting wellbeing. Opposing the pathologising of humanity when you walk into hospital.

[07:30] Guerilla information provisioning uses nudge theory to teach people about their health condition in the peripheries.

[08:30] Citizen driven science looks at how to get citizens to help solve complex problems

[10:15] The RMIT Health Transformation Lab uses “The Treatment” as their design mythology, which involves ‘deep hanging out’, or anthropology (the study of humans). Just shutting up and watching.

[10:30] They also use the Causatory reasoning method, which calls for ‘descending into the particular’ and ignoring generalisations.

[11:30] The saluto-technical approach marries salutogenic design principles with new technology, in an effort to stop the fetishisation of technology in healthcare. Otherwise we are so close to data but so far from the truth. There is a need to provoke the sector to do better so we don’t design technology that is beautifully useless.

[15:30] Technology needs to be designed while keeping the readiness of the health ecosystem in mind.

[17:50] The Cisco Digital Maturity Index helps you determine the level of work that will be required to implement new technology in a health organisation, depending on its appetite and ability to adopt technology.

[22:21] Matiu had a falling out with Mother Teresa in Tijuana…

[24:00] Sanctuary trauma is what happens when you go into healthcare and they are meant to look after you and they don’t. This can be avoided by involving the third sector of healthcare - those groups like schools, volunteers, rotary, Australia Post etc that have a legitimate place at the table with clinicians.

[25:00] Doing tech better in health will enable relational health - where doctors will ask more about your relationships to see a better ‘return on investment’ on your treatment, to help you stay healthier for longer.

Links

Talking HealthTech Podcast

Talking HealthTech Community

One Good Street

One Good Street Facebook Community

Health Transformation Lab

Rotary

Transpire’s Vodafone Dreamlab

Cisco Digital Maturity Scaling

Transcript

[00:00:00] Pete: [00:00:00] Welcome to Talking HealthTech. My name is Peter Birch, and this is a podcast of conversations with doctors, developers, and decision makers that are playing in the Australian HealthTech scene today.

Here with me today's is Matiu Bush. Matiu is both a clinician and a designer who founded One Good Street, a social impact platform to encourage neighbour initiated care for older residents at risk of social isolation and loneliness. He's the Deputy Director for the health transformation lab at RMIT, designing cultures of innovation and creativity in healthcare. He has a master's degree in public health and broad clinical experience as an emergency oncology and intensive care nurse, and he's also a sexual health nurse practitioner.

[00:00:40] He's a board member of Better Care Victoria and the Emerging Clinical Advisory Committee. He's a super active member of HISA. a Rotarian, a mentor for undergraduates and postgraduate students and he's here sitting in front of me now. Matiu thanks so much for joining.

[00:00:53] Matiu: [00:00:53] Pleasure, when you read that out I sound exhausting.

[00:00:57] Pete: [00:00:57] It's comprehensive and it's, and it's well learnt and it's [00:01:00] exciting to have you in front of me. I've actually, you've, come here after going to event. I saw you at an event a couple of months ago now, and it's taken this long to get you into the studio.

[00:01:10] Matiu: [00:01:10] Good to be here.

[00:01:10] Pete: [00:01:10] Thanks for coming in. Look, we've got so much to cover as well, but look, we'll, start with something that I first heard about when, I saw your talk, which was about the concept of neighbour initiated care. Tell us more about about that platform that you founded, The One Good Street and why it exists.

[00:01:28] Matiu: [00:01:28] So there's a GP who lives on my street. He's retired, he's 84 and when he falls out of bed, I go and pick him up. And that active neighbour initiated care saves an ambulance fee as well as an ambulance trip, as well as an admission into ED. And for someone who's 84 often they are triaged as a category three or four.

[00:01:47] So he probably deteriorates and doesn't have a tea or any food or anything fluids whilst he's there, cause EDs can be quite ageist. So for an 84 year old, that's a pretty scary experience. So that act of his daughter calling me and me going to [00:02:00] do that, I reckon we save around $3,000 for the state budget in healthcare. It also helps the ED meet their four hour target, which is important because they want to get people in and out within four hours.

[00:02:11] Pete: [00:02:11] It's such a simple thing to do

[00:02:13] Matiu: [00:02:13] Correct and I do joyfully because what it does, it lifts the street capital, the social capital in my street. My street's a great street to live in. That impacts property prices. When new people move in, they're like, gee, everyone's so friendly and everyone helps each other out. So there's an alternate kind of value economy happening when you do those sorts of things. And so I started to talk about that, and more and more people would say, I do the same thing. So I developed a platform that enables people who want to do great things for older people in the neighbourhood for that to occur. And that's called One Good Street.

[00:02:45] Pete: [00:02:45] Wow. What about Health Transformation Lab, what does that do?

[00:02:49] Matiu: [00:02:49] Yeah, so we're a newly formed lab that's anchor funded by Cisco, and it's part of RMIT's new vision of how to integrate with society [00:03:00] and industry and industry partnership. And so we're pretty radical. We'd call ourselves anti-disciplinary. Okay, so leave your specialisation and come on a creative journey with creative bravery and creative leadership, as we attack and approach and tease apart and grapple with the thorniest and most wicked problems in healthcare. So we're all hybrids. We're either a clinician plus something else. I'm a clinician designer. We've got an architect who's become an anthropologist, who's become a project worker and human centered design, an indigenous consultant and now works for us. We've got immunologists that are expertise in loneliness and isolation. So if you're a hybrid and you don't fit in anywhere else, you fit in in the lab because we actively seek a neuro diverse group where contestability is the hallmark. We don't want echo chambers. And so people come to us with healthcare problems. So a hospital might come and say, we've got a problem with discharge planning and getting [00:04:00] letters to GPs, and we'll tease that apart and map the ecosystem of the problem and then suggest very radical solutions to that. Looking at the latent capacity that exists in our neighbourhoods. So for example, thinking about discharging to rotary. So an 84 year old's discharge automatically a letter goes to GP, but it also goes to the local rotary. So they're there to catch them. Make sure there's food in the fridge. Make sure they take their meds that they get to their outpatient appointments.

[00:04:32] These are ways that we can tap into this network of support. Because in healthcare, we see people in tertiary hospitals, we discharge them, and if we discharge them to nothingness, loneliness, isolation, no support, no family, there's no return on investment, we're immediately failing and they'll end up back in.

[00:04:50] So that's the kind of solutions we bring. We think about, we use the cybernetics lens, which is really kind of radical, which I'll go through in a minute. We also think about [00:05:00] salutogenic design. When we're designing technologies, we don't want to make stuff that's beautifully useless.

[00:05:07] There is plenty of beautifully useless tech out there. That quantifies everything about you.

[00:05:14] Pete: [00:05:14] Beautifully useless, I can think of about a few different examples of that. Okay salutogenic design. That's a cool name for something I don't know about so I'm going to get you to tell me you about it!

[00:05:26] Matiu: [00:05:26] Based on the Italian root word for Saluto or Saluto is health. Okay. Janet has generation or the genesis of the beginnings of, and it's all about design that focuses on reducing your stress levels and promoting your wellbeing. So it's kind of anti, it stands opposed to the pathologising of your humanity when you walk into hospital.

[00:05:49] So a salutogenic design, will focus on designing towards things and services and processes that help you manage your condition better, make it more [00:06:00] comprehensible so you understand what's going on, and also make it meaningful for you. And that can be from built form, interior design, lighting, collateral development, wearable sensors, technology, AI, machine learning, system design, even comms design with how your staff talk, admin staff, for example, talk to patients. It can be wayfinding. Everything we do should be increasing a patient's manageability of their condition. Can we make this more manageable for them?

[00:06:31] Can we make it more comprehensible? The letters they receive a clear, they can understand what they're doing there in that outpatient department, and we invite meaning, how do they feel in that moment? And that I think delivers a much better patient experience.

[00:06:44] Pete: [00:06:44] So at the labs, some of those, are they, are there, are there been solutions that, an example of a solution that you can talk about? So something that has come out of it ? So two questions then, what does it look like when it goes into the lab, you know, a problem comes in, do people just draw on a [00:07:00] whiteboard and then what's been some of the outcomes and the benefits of that.

[00:07:02] Matiu: [00:07:02] So for example, a cancer hospital came in and said, Hey, we want to build some kind of curriculum or university or school where people can learn about cancer. And we took that problem and we teased it apart. And on reflection, we were able to demonstrate that people want to spend as little time as possible learning about their cancer because cancer is a thief for them, just robs them of everything.

[00:07:26] So the last thing we want to do is allow cancer to rob more time for someone who's got a time limited illness. So we worked on a something called guerilla information provision. That is using a whole lot of nudge theory where you can inform and teach people about a health condition, but in the peripheries, and that can be with augmented reality. it can be with fridge magnets, it can be with decks of cards. It can be a whole range of other ways that subtly inform people that it's always at the periphery and when they need it, they can grab it, but it's not [00:08:00] forcing into them a whole lot of, collateral around cancer. And that's what came out with a whole lot of students who have developed all these great little prototypes of board games which built health literacy, but not intentionally doing so, of using augmented reality that allows you to observe from a really high level your entire cancer journey. But you don't have to engage with any of them. You can just marvel at how beautiful and how cool it is and share it with family and friends and say, hey, check this out.

[00:08:27] In doing so, you're exposing people to a range of things and you can nudge them in the direction of that. That's one example. Health, citizen driven science is another one. So for example, in the UK, they have trained normal everyday people to look at mammograms and detect cancer And they get like 96% accuracy after awhile. Yep. So it gives you an idea of when someone comes to us and says, hey, we've got a problem, we'll look at it in different lenses. For example. a provider came and said, well help us understand citizen [00:09:00] science. How do we get citizens to help us out? And then we're able to expose them to a range of things. For example, there is a great company in Melbourne called Transpire who've developed an app where you can donate your phone data or phone processing overnight, and it runs computations from cancer research overnight. And in doing so, they reduce the overall time of producing the data that's required for the research.

[00:09:25] So latent capacity, they are the sorts of things that we expose people to and provoke. These are provocations to the sector. So you might come in and say, Hey, I've, here's our problem and we might take you to a completely different destination and more likely with a really unusual partnership where you didn't think of. So for example, we might say Australia Post is going to be the best person to partner in loneliness and isolation because who visits your house every day all around Australia. There's this capability. that's what we're doing. We're grafting in the solutions because the solutions aren't with those that are the [00:10:00] problem custodians. And most healthcare try and solve their own problems. And they marinade in it for years and years. And if you've been to enough health conferences in your time, you'll hear the same stuff repeated over and over again. So that's what we do. Come into the lab. They tell us their problem.

[00:10:15] We've got something called the treatment, and the treatment is our design methodology. And it's really unusual. We do, a lot of anthropology deep hanging out. That's how we found out about why you should never give a cancer patient anymore to read because, we mapped a lady, who was 84, and in her home she had 186 pages worth of patient information she had to get through. And we knew that whatever you do, whatever you design, you can't make that pile. So we use anthropology. Deep hanging out. It's where you shut up and just watch. We also do a, use a Jesuit reasoning method called Causatory, where you descend into the particular, you ignore all of the generalisations that come before and you descend into the [00:11:00] particular, and a good example of that is using chatbots in health.

[00:11:04] And lots of people say you've got to be specifically trained, these as highly specialised, you could never push this to code. But all of those generalised principles occurred before chatbots developed. So we need to delve into what chatbots can do and then generalise out from that new beginning. A word for a chat bots, a world full of AI, machine learning.

[00:11:25] Pete: [00:11:25] That's going to lead onto my next point because, you're focused on transforming health, and technology is often seen as the solution to do that. How should we be designing technology to transform health?

[00:11:39] Matiu: [00:11:39] We've got to stop fetishising it. There's an absolute fetish for technology and people believe that technology will solve so much of healthcare, but you can have great tech grafted into a crap system that's a crappy outcome and patient experience and our systems aren't ready for the technology. That that's way ahead. [00:12:00] We've developed something called saluto-technical and the soluto-technical approach really marries that salutogenic design principles with new technology. So that's where whatever you design, is it more meaningful for the individual? Does it also respect the ecosystem? And I'll give you an example.

[00:12:17]There's mattresses now that can measure your heart rate, and if your heart rate changes, they can send an SMS off to family. It won't be going to the GP cause he's he or she's never gonna look. So to family, and then family can respond. The tech is beautiful, but if your Chihuahua hops on the bed, you're going to be tachycardia and your family's going to get an SMS saying, hell, what's going on? And it's the Chihuahua.

[00:12:38] Pete: [00:12:38] See I get excited by these things and then I think about the practicality.

[00:12:41] Matiu: [00:12:41] That's right. So they're for people developed in isolation who don't have dogs. Also, they don't have partners. So if granddad or grandma decided to bring home someone to entertain one evening, and they're having sex you're going to get an SMS saying the heart rates are regular, right? So what they haven't done is had a real [00:13:00] human perspective. Actually they haven't had a life perspective of what it's like to live in somebody's house. And when you introduce technology into a house, it changes the relationships. So what we think is that saluto-technical approach is really mindful of the human, really mindful of the ecosystem. So I wouldn't put any tech that monitors anything into someone house unless its has a purpose for health outcomes.

[00:13:24] Otherwise we are so close to data so far from the truth. So I can have everything about you knowing about you, but there's, but then you're isolated and lonely. So we know you're using the fridge. So you're eating, you're drinking, your heart rate's regular, but you're not speaking, for example, cause you've got no friends and you're 84 and your life is miserable.

[00:13:44] So they are the sorts of things we try and provoke the sector to do better so that you don't design technology that is beautifully useless.

[00:13:53] Pete: [00:13:53] The, concept of so close to data and so far from truth that's almost like this [00:14:00] big mind blowing moment from my side , I'm, extremely curious about that. We're collecting all this data. and, so much values placed on like, thinking from a health company or a vendor's perspective, it's all about the data play at the moment. How are we going to, extract more data of value from this data or collect more data? What do we do with it all? It sounds like we're not doing enough or the right thing.

[00:14:28] Matiu: [00:14:28] You've got ecosystems, health models of care that are really impermeable to it. So for example, at home, let's say with your grandparents, if we put tech in the house, it's giving us a lot of information. Some of it's incredibly useful, but it meets a model of care that's resistant and hasn't transformed itself. So that data doesn't go to the community nurses. It doesn't go to the care workers. So it's all the responsibilities put back on families to manage that data. When you've got data about your grandparent's house and their activity. Then you've, you've changed the power dynamic.

[00:15:00] [00:14:59] How much of that do you share when you see that they've been watching TV all day and done no exercise and your mother phones them and she says, Hey, they're fine. They've had a great day, they'd been doing lots of things and you see the data and they'd been on the, on the couch day.

[00:15:12] You changing family dynamics and that's not addressed in the technology that is going into people's homes. So first of all, it, it pushes more responsibility on families. It also meets a care system that doesn't know what to do with it because it hasn't changed its model of care.

[00:15:28] There's no tech prescriptions. So if you came to see me with congestive heart failure, I don't prescribe for you a range of, bluetoothed blood pressure machine, scales, some apps, whatever it is, some sensors in the house, none of that goes out with you as the first line. What we do is send a community nurse out to, so you've got this, this model of care that just hasn't caught up with what the possibilities they haven't transformed itself.

[00:15:55] So these, there's that. We're collecting a lot of data and now normally in a hospital, [00:16:00] a clinician will decide and if you like, prescribe or dictate what data should be collected and when. So for example, four, hourly two hourly, 15 minute obs, you know, we are used to doing observations within a particular context. When you put a whole data on people's homes and make them all smart and connected on the person, but also in their environment, there's no way of turning that up and down. So we can, I can imagine getting to a stage where people are palliative, people are dying and you're still recording heart rate and doing all this other stuff that it doesn't matter anymore. And that's where you can be so close to data so far from the truth.

[00:16:35] Pete: [00:16:35] Wow. That's pretty crazy. I mean, it changes then. You know, how technology is developed, how it's solving problems, then we've got so many tech vendors in Australia, and growing globally, everyone trying to solve problems in healthcare, and at least in Australia, then well, you know, it hasn't caught up yet. And a lot of them are backed by private equity or backed by anyone that [00:17:00] that is looking for return on their investment. What do you, what are they doing until then? Do they just keep. developing and hope for the best?

[00:17:08] Matiu: [00:17:08] I mean, it's a marathon, it's a marathon journey. Lots of people in tech, vendors and startups in healthcare. I think they jump in and because they can see it. But then they made a system that can't see it because there's lenses and dare I say cataracts in the way of seeing a future. So I think there's two things there is they their respect for the ecosystem and understanding the maturity of the ecosystem and almost benchmarking the organisations you're working with to understand the maturity. One thing a lot of startups come to me and say is, Hey, we thought we could just deploy and go. But three months later, we're still training staff. We do, we're doing the training, I'm doing the videos, I'm doing the PDF.

[00:17:48] Pete: [00:17:48] I've got to go there in person,

[00:17:50] Matiu: [00:17:50] Correct. And that's because they haven't understood the digital maturity of that organisation. And Cisco do a great maturity scaling, where you can benchmark, and I [00:18:00] would encourage startups when they go and they get their customer. Before the high fives and the beers, benchmark them on their digital maturity. Go to Cisco's website, find it out and see about benchmarking because you'll get a sense of how much more you're going to do because you're most likely gonna have to recruit a project manager to help with the integration of the technology.

[00:18:19] I rolled out virtual reality in a major, major hospital five years ago, and if I did not constantly manage those devices, they would always end up out of battery in the cupboard. So when we walk away, our technology can completely fall over. The one thing also is really work on user experience. Because clinicians, often will have different ways of working and so it's always worth spending time on the UX of it, but understand that from a procurement point of view, hospitals don't pay for UX. If you're a major hospital and you're purchasing a whole lot of tech, you're going for the cheapest. You're not going for the one that clinicians love the [00:19:00] most because the UX is the best. So that's also about a UX maturity within the sector.

[00:19:06] So it's an absolute hard slog. You can either run away now, which I encourage you to just run away and go and work somewhere else. Cause it cause it's hell on earth. It's a blood sport. Or if you're going to hang in there, and watch Game Of Thrones and House Of Cards as professional development because all of those skill sets will come in hand.

[00:19:24] Pete: [00:19:24] Nice one. That's so true about onboarding and UX. I mean it's just two areas of such pain that, 9 times out of 10, that's where I'd see most HealthTech or any tech really, but predominantly HealthTech would fall over.

[00:19:38] I was reading your bio. As complete kind of left field... You worked with Mother Teresa?

[00:19:45] Matiu: [00:19:45] Correct.

[00:19:46] Pete: [00:19:46] Really? Like THE Mother Teresa not someone with the same name

[00:19:48] Matiu: [00:19:48] When I was 19 I was studying design in Sydney and the Somalian famine was happening. So I'd finished design school and then headed home, and all these starving [00:20:00] people were on TV and I was 19 so it had rather an impact. And I was in a bookshop and I saw this nun on the cover of this book. Anyway, I brought it read it and I wrote her a letter at 19 she wrote back to me and said, come and work with me. So I bought a one way ticket to Calcutta and started working with her in their home for the dying. And also there was, a whole range of stuff like orphanages and soup kitchens and medical dispensarys. A whole range of things.

[00:20:28]I then went to Mexico into Tijuana and lived in the slums and Tijuana and worked with her there. And we ran a soup kitchen and, a feeding dispel like food dispensary, where we had lots of great benefactors in the U S that would donate a lot of, food. And we were supporting hundreds and hundreds of families per week in that environment.

[00:20:48] So she taught me a lot about what's very practical, but she also taught me a valuable lesson. She actually made a mistake. She made the mistake of using the poor people as the raw [00:21:00] materials for her expression and her philosophy on life. She robbed them of autonomy because she needed them to be poor and grateful because that fitted into her worldview. And I have always taken that away with me, that wherever I work with marginalised people, that the most ethical thing to do is provide choice. And lots of quality choice. But Mother Teresa didn't provide quality choice. It was either curl up and die in one of our homes with minimal medications, certainly know pain relief because of the belief that suffering is somehow worthy in the Christian philosophy. So therefore she robbed them of choice. And I dare say that's unethical.

[00:21:45] Pete: [00:21:45] Sure, wow. And to go through that at,19-20 years of age, like to go through that learning experience...

[00:21:52] Matiu: [00:21:52] It's great, so four and a half years later came back to Australia and, and it was a great formation. I mean, plenty of practical things [00:22:00] just to start. So for example, I run air-con clubs, so when it's hot in Melbourne, then we open up our home to older people in our suburbs so they can come and spend time with our air conditioning. And we have solar panels that works well. What it does is simply reduces heat exhaustion for those people that wouldn't turn on the air-con because they have limited pensions and they're also really concerned about electricity prices.

[00:22:21] So when I ran the first air-con club, somebody brought a rabbit because they needed a rabbit cooled in the heat. And so from a Mother Teresa perspective, you just start, you start small, like the micro ambition of her where she just started, picked up poor person that was dying on the street. Found a house to store them so they could at least die with some dignity, and off she went. And I think she knows scale up better than most startups, because I think she was in like 160 countries by the end of it. But what she did, she scaled up that Calcutta model everywhere. And so when I was in Tijuana, I remember writing a letter saying, you can't take your model from Calcutta and introduce it all over the world when they surrounded by [00:23:00] medicines that could support them. These people shouldn't be dying because you should be giving them antibiotics, or taking them to a hospital sooner. And that's where I came unstuck with Mother Teresa.

[00:23:10] Pete: [00:23:10] Oh, damn that's awesome. so what is, as we're winding to the end of this conversation then, looking to the future, say we say we nail it Matiu, what does healthcare look like in 5 or 10 years?

[00:23:26] Matiu: [00:23:26] If we nail it, it will be radically democratic. And it will include the third sector. And the third sector is Rotary. It is schools, it is volunteers, it is corporates. It is unexpected people involved. And that includes people like CommBank, Australia, Australia Post, so that they have a legitimate place at the table along with clinicians. So if you had. Stage four colon cancer. That part of your support team would include the community and that would be digitally enabled so [00:24:00] that there are platforms that all of the tech is just a tool for connection. So you would be well connected and it would be really meaningful for you. You'd enter a system that would not traumatize you. Sanctuary trauma is what happens when you go into health care and they're meant to look after you and they don't. You get traumatized. If we nail it, that won't be there. And it's more than just soft furnishing and lighting and some leafery. It's about a whole system transformation that's very, very deeply focused on the individual and their experience.

[00:24:31] But that scaled up, so it can not just deliver it for one person, but deliver it for ten. And that it's so ingrained in the model that it can do it for a hundred people every single day. And that's where we need to evolve. And it is organic. It's not just structures getting different parts right and then sticking them together. Healthcare is organic, as we are, and it should be relational. I think there'll be a much greater focus on relational health. So when I [00:25:00] see you as a patient, I'll be asking, talk to me about your relationships, because if I spent all this time fixing your knee, fixing your diabetes, and then I discharge you out into the community, I want a return on investment. And that only works if you've got really healthy relationships. So I see a much stronger swing to relationships and then enabling those around you to support you. And the tech just enables that. And I think with tech, the best way to think about it is we are the artists and the tech is the brush. And we're painting great futures for ourselves, but that we paint what we desire. We code what we desire. And so the tech never runs away. And then we can avoid this ridiculous malignant prophecy around technology and what it will do in health care in regards to everyone's losing their jobs, we'll have these stupid robots saying hello to us, stuff like that. You know, it's, the future will be far more, organically evolving and we will never ever make it. It will be constantly [00:26:00] evolving, and that's the beauty of it. And I think that's why a lot of people stay in healthcare because of the turbulence and the mess of it all, and also the brilliant outcomes.

[00:26:07] What we want is to reduce that heroic effort of clinicians who stay over time. There are people now who will stay, so it's 3:30 now. There'll be clinicians who will do three to four hours overtime to get the job done today. We want a healthcare system where they don’t have to do that, and if tech helps, great.

[00:26:27]Pete: [00:26:27] The challenge I think as well from, what you were saying, you're talking about starting small and doing something that that's meaningful in a, in a neighbourhood or like back, to those Initiatives, and the things that are really meaningful in a relationship perspective, are usually one or quite a small, a little impact. It's, it's then making that scalable is probably where a lot of people get unstuck too. Cause there's all these little pockets of, really good stuff, and, if technology can enable that scaling, then that's when we start to really, It's some big wins.

[00:26:53] So, to close out then, how do people find out more about or get involved with, some of those initiatives?

[00:26:58] Matiu: [00:26:58] Brilliant. So if you [00:27:00] look up onegoodstreet.com.au, that gives you a rundown. Join our Facebook group, One Good street, and you'll see all the kind of stuff that we do. And some of it is just acknowledging what you already do. So there's nothing new because some of you are out there doing amazing things for older people. You look after a Nona, you do the gardening, you do all this stuff already.

[00:27:17] Australia does this in a flood, in a fire and a fun run. We just designing ways to do it more regularly and Australia needs help in scaffolding that; both ways. Patients, we as Australians find it difficult to ask for help. Which is why we end up with lots of lasagna in our fridge when we unwell.And we're like, can someone just change the sheets on my bed because I have broken my shoulder. So we've got to scaffold it.

[00:27:44] And so, join One Good Street and check out the Health Transformation Lab. our website we've got, it's fresh. It's very radical. when I look at it, I've been in design for quite some time and normally you get this double diamond kind of shape of [00:28:00] exploratory iteration on that kind of stuff, prototyping... We're way off script. So what I would say, if you're a clinician or a designer or somebody where you never fit in because of the way you thought, then we are going to be in new home.

[00:28:13] Pete: [00:28:13] Wow. That's awesome. There's so much to follow up on. It's been, it's been a fascinating chat Matiu, and I look forward to having many more like that in the future. Thanks so much for your time.

[00:28:21] Matiu: [00:28:21] Pleasure.

[00:28:22] Pete: [00:28:22] Thanks for listening to talking HealthTech. My name is Peter Birch. Go do some stuff on our socials and website. Share it with some people and give us a nice review and a five star rating because it all helps to spread the word and get people talking. Until next time I'm out of here.

View Details

Julien de Salaberry is the Founder and CEO of Galen Growth Asia, whose mission is to build a sustainable and vibrant HealthTech ecosystem across Asia by scaling digital health innovation through industry partnerships.

He has over 15 years of experience in healthcare with leading brands including Eli Lilly, Boston Scientific, Baxter, GSK, Merck&Co., and he has a deep understanding of healthcare in both developed and emerging markets.

In 2012, he founded The Propell Group (TPG), a boutique venture investor firm, based in Singapore, which focuses on HealthTech startups and growth companies. Since 2012, TPG has invested in 23 companies including 4 successful exits.

In this episode of the Talking HealthTech podcast, Pete and Julien talk about the key trends in Asia Pacific HealthTech, and some of the exciting technologies coming out of Asia solving big health problems. Julien also deep dives into some of the more macro issues impacting healthtech in Asia at the moment such as the US/China trade war, and the United Nations Sustainable Health Goals for 2030.

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Frank & Lorraine Pyefinch of Best Practice Software are two iconic and down to earth players in the Australian Practice Management System game.

Dr Frank Pyefinch is not only founder of Best Practice, but also originally the founder of Medical Director - the number 1 and 2 practice management systems for Australian GPs today, and have been for many years.

As CEO of Best Practice, Frank brings with him a long and proud history working as a busy GP, and Lorraine as a registered nurse - so together they understand first hand the challenges and needs of the medical community when it comes to software and technology.

Overview

[02:07] Genie was first created because Frank doesn’t like Mac

[02:45] The first PMS in Australia (Medical Director) was created by Frank because the poisons act changed in Australia allowing typed scripts, which included computer generated ones.

[06:38] The break-even point for MD back in the early 90s was 200 sites. This seemed an ambitious goal at the time. Today Best Practice Software has over 4500 sites.

[06:49] The name “Medical Director” came from Lorraine looking through Job Classifieds in Aus Doc magazine, and liking the attributes of a ‘Medical Director’.

[07:58] The original Medical Director logo was created by Lorraine with the kids etch-a-sketch in the back of the family car

[08:30] The first copy of Medical Director was sold on it’s launch at the AMA’s annual computer day conference in 1992.

[09:00] In 1994/95 advertisements started to be inserted into the Medical Director software, which subsidised the program heavily.

[09:30] In 1999 Medical Director was sold to Health Communication Network (HCN). Frank and Lorraine went to HCN with the business.

[10:30] Frank and Lorraine left HCN in 2003 as they were dissatisfied with the increasingly intrusive advertising being placed in MD to raise revenue. They sat out their exclusion period in their contract, and during that time Frank went back to being a GP in Bundaberg while writing Best Practice.

[12:00] There were no standards for medical software at that time. If there were, it’s likely the product would never have been built.

[14:00] Frank and Lorraine have seen Medical Software evolve from a text mode dos interface, to a graphical user interface, to the introduction of tables and touch screens. Now seeing a bigger emphasis on communication, and also now a shift to the cloud, which is driving the development of their Titanium product to be released next year.

[15:07] Frank still does some programming in Best Practice even today, because he enjoys it.

[17:34] Some of the government brain waves aren’t clearly thought out, such as the PHN’s collecting data for the QI Pip.

[18:55] The biggest cause of support issues for Best Practice are Medicare claims not reconciling due to the archaic nature of the Medicare adapter. BP is hoping Medicare shift to web services before BP release Titanium so they don’t need to integrate with legacy technology in the cloud.

[21:15] During the roll out of the then PCHR, now My Health Record, during the Royal Review, Frank and Lorraine provided the suggestion that Doctors should be remunerated for uploading summaries to My Health Record as it was additional admin work they were not being paid for.

[26:51] The BP Partner Program has been launched in order to give partners more controlled access to the BP database so they don’t need to hack their way in, and only get access to what they need - protecting the partner, the patient, the practice and BP.

[31:10] Pathology requests in PMS systems is standardised as SNP and QML, two competitors came together in the early 90’s came to the PMS providers and standardised the format of the forms, which set a format for future pathology vendors. This didn’t happen with radiology which is all over the place

[33:30] The ADHA is making strides towards their goal of interoperability, for example with secure messaging, although is Secure Messaging the best way to go about it, perhaps web services for a central repository would be a more modern way to go about it.

[35:30] Titanium has not been released yet due to the sheer amount of work to build 30 years of product development from scratch into the cloud. The business was also distracted by recent acquisitions which expanded their reach into Allied and NZ markets. Ultimately all products will be rolled into Titanium their cloud product.

[40:15] BP are soon releasing their patient app, they see it as a future direction for practices wanting to engage more with patients

[44:50] A big consideration for BP in rolling out the patient app was the potential risk of needing to support millions of patients using the app - shifting from a B2B approach to B2C.

Links

Talking HealthTech Podcast

Talking HealthTech Community

Best Practice Software

Best Health Patient App

Best Practice Partner Program

Best Practice Titanium

Medical Director

Genie

QI Pip

PHNs

Medicare

My Health Record

Sullivan Nicolaides Pathology

QML Pathology

ADHA – Australian Digital Health Agency

Transcript

[00:00:00] Pete: [00:00:00] Welcome to Talking HealthTech. My name is Peter Birch, and this is a podcast of conversations with doctors, developers, and decision makers that are playing in the Australian HealthTech scene today.

[00:00:12] With me today are two very iconic and extremely down to earth players in the Australian Practice Management System game. I'm talking about none other than Frank and Lorraine Pyefinch of Best Practice Software.

[00:00:23] Dr. Frank Pyefinch is not only founder of Best Practice. But he's also originally the founder of Medical Director, the number one and two Practice Management Systems for Australian GP's today, and they both have been for many years. Dr. Frank Pyefinch is CEO of Best Practice and he brings with him a long and proud history of working as a busy GP and Lorraine as a registered nurse, so together they understand firsthand the challenges and needs of the medical community when it comes to software and technology. Best Practice has dominated the market for a long time as the first choice for GPs around Australia when it comes to selecting a PMS, and I look forward to [00:01:00] finding out why in my conversation with both of you, Frank and Lorraine how you doing?

[00:01:03] Frank: Hi. Well, good.

[00:01:06]Pete: This is a first for me. I'm actually recording from your office. So had taken it out on the road, which is great. But I, I originally thought I was going to go to Bundaberg, but you've got a few offices I see.

[00:01:16] Frank: We moved from Bundaberg about five years ago , and came to Brisbane because our two children had to come down for university and getting them to go back to Bundaberg was quite difficult. So every birthday and Christmas, it was down to Brisbane. After a couple of years, we decided we might as well just move here.

[00:01:35] Lorraine: The main office is still in Bundaberg, so we've got about 65 staff working there. We've got four offices all up, so we've got one here in Brisbane with just over 40 staff and another 9 down in Sydney, and then, over in New Zealand, we've got more than 40 in Hamilton, in the North Island.

[00:01:55] Pete: So I always used to say that Bundaberg was the HealthTech capital of Australia, or the Silicon Valley of [00:02:00] Australian HealthTech.

[00:02:00] Frank: It was certainly in the 90s, , when Paul was still living there and wrote Genie

[00:02:07] Lorraine: We have a funny story about Paul because you see, I clearly remember the night Paul came round to our house. After Frank had first started to show off the original Medical Director, and I remember them sitting in the study and I could hear Paul going "Oh wow, that's really good, Frank". And then he asked Frank the fatal question "does it run on a Mac?" And Frank said, " no, I hate Macs". And so Paul went, "Ya ha!, I'm going to write Medical Director for a Mac!",

[00:02:34] Pete: [00:02:34] As I sit here, I look sponsored by Mac sitting in front of you. Hey, look, so, there's a lot that we can cover off. Obvious question. You guys have a lot of history in this space. So where do you start? How did this all start?

[00:02:44] Frank: [00:02:44] It really started in the late 8 0's , when Lorraine was doing a bachelor of health science at central Queensland uni, and so we had to buy a computer for her to do her course, and I got interested in it. And [00:03:00] started using it for a little database projects at home, like watching the rainfall every day and coding what bottles of wine we had in cupboard and things.

[00:03:11] And around about the same time, in about 1989 the Queensland Government changed the poisons act to allow prescriptions to be typewritten , as opposed to handwritten. And of course, type written also included computer generated. And so I thought this was really neat because I had something like 25 patients in a local nursing home.

[00:03:33] And almost every week I'd get a list of prescription requests for them, and I could sometimes sit for an hour after I'd finished at six o'clock at night writing out prescriptions for the nursing home, and I thought if I could put all these patient's names into a computer, into a database. And then put the drugs in against the names.

[00:03:55] I'd be able to just go through and tag which ones I wanted to print and print them out. [00:04:00] And so I did that and started using it at work.

[00:04:04] Pete: [00:04:04] When was that? There was back in the 80s?

[00:04:06] Frank: [00:04:06] it was about 89 / 90 when I really started.. And then I started using it day to day with my regular patients as well, because once I've written that in, it could write scripts, it didn't have to be restricted to the nursing home patients. So I bought a computer and put it on my desk with a dot matrix printer. And in those days we had to supply our own prescription paper, which I had to get printed and so I started using it for all my patients. Then one of my partners started using it too, and we actually networked it by putting a cable up through the ceiling and down the other side and into his room.

[00:04:43] And so we had a little network of two computers and progressively it just grew from there. And I started putting other things in. I got a list of PBS medications from the pharmacy next door. The pharmacist had written his own computer program for [00:05:00] point of sale, and so he gave me a big list of all the medications with their PBS listings.

[00:05:05] I was able to use that to create pick-lists of drugs and so on. And once I had that, it was possible to use that data in other ways, so I put things like listing allergies, and then I could cross check between the scripts and the allergies and it just grew. And yeah. Progressively, we added more and more things, and over the early 90's, through 90 to about 92 it became what was ultimately Medical Director the first release. And how Medical Director really came about, was that a GP in Narrangbar, which is just North of Brisbane, heard about the fact that I was writing computer generated scripts and he was really keen to do the same. So he contacted me and said. Can I have a look at your program?

[00:05:50] So packaged it up onto a three and a half inch floppy disc and posted it down to him and he put it on and played around with it and said, you got back in touch and said, this is amazing. [00:06:00] This is just what I've been looking for. There's nothing else like it anywhere in Australia. And he said, you should be selling it.

[00:06:06] And I thought, hmm, I'm a GP. I'm not a sales person or a computer expert. It was just a hobby really for my own use. But we had a chat about it and decided..

[00:06:21] Lorraine: [00:06:21] I went to TAFE and did a short course on how to write a business plan because I thought we'd better have a business plan. They were very popular back in the 90s so I wrote that business plan. I remember coming home to Frank one night from TAFE and saying very proudly: "so I've worked out our break even point, we have to have 200 sites to break even. Okay. And Frank said, Oh, that's a bit ambitious, isn't it?

[00:06:43]

[00:06:43] Pete: [00:06:43] How many sites do you have now?

[00:06:45] Frank: [00:06:45] Four and a half thousand

[00:06:49] Lorraine: [00:06:49] Medical Director was interesting because even the name. We came up with the name, I like to say I named the babies in the family, but we came up with the [00:07:00] name because at the time there were a lot of really gimmicky names, you know,

[00:07:04] Frank: [00:07:04] Medi-mouse.

[00:07:06] Lorraine: [00:07:06] I was actually flicking through Aus Doc magazine and got to the classifieds back. And they had all these ads looking for a Medical Director, and I was reading the attributes of what a Medical Director was, and I thought, yeah, that's actually something, responsible, in charge, reliable, all those sorts of things.

[00:07:32] So I thought, well, that's the kind of this kind of image we thought, something that helps the practice and to make it more efficient, just even handwriting, because there were a lot of concerns about the medication errors and just being able to have a type written prescription, just removed any ambiguity over what of handwritten script might've might have seemed to whoever was dispensing. So that's sort of where it started. The logo, the MD logo, [00:08:00] I was sitting in the back of the car with the kids etch-a-sketch when we were coming back from holidays. Came up with the MD, the original, they don't use that one anymore.

[00:08:10] Pete: [00:08:10] They've still got the name though.

[00:08:12] Frank: [00:08:12] So we started selling it in 1992. And in fact, we had a table at the AMA's annual computer day that they used to have back in those days. And, we were in a corner with a table and we had a printer and we were actually printing scripts on fake sample script paper, and we sold the first one on the day.

[00:08:34] At the at the trade display, and that was September 92 and basically it just took off from there and I think 94 we had passed out 200 site limit to, to break even, and I had to take increasingly longer periods of time away from the practice. And so I ended up in about 94 or 95, we teamed up [00:09:00] with some advertising people down in Sydney, and that's when we started putting the ads into Medical Director, which subsidized the program quite heavily.

[00:09:10] It was never free. People keep telling me that. We used to give it away free, but we never actually did, but it was heavily subsidized by the advertising. And over the period through 95 to 99 we build up to about 1500 sites. I think it was at that time, we sold the business to health communication network and we worked there for four years, but during that time I didn't do any general practice, and by the end of that time I thought we were starting to lose touch with the coal face, and at the same time we thought the product was being pushed in directions that we didn't want to see it going. In that it was being used as a cash cow with increasing amounts of advertising and more intrusive advertising

[00:09:54] Lorraine: [00:09:54] When it was our business, Frank used to have pretty tight editorial control over [00:10:00] where and how many ads appeared, and so it was more of an exclusive spot at the pharmaceuticals paid for and we disagreed with, I think, the way that, that seemed to be a lucrative revenue. stream for for the business and we didn't agree with what

[00:10:17] Pete: [00:10:17] Yeah I mean, you obviously can't do that at all now.

[00:10:20] Frank: [00:10:20] No, no. It went from being the customers, being the doctors, to the customers, being the drug companys, which was not what we wanted to see. So in 2003 we both left and then had a year to sit out in the exclusion period from my contract. And during that time, I went back to general practice 12 hours a week in Bundaberg. And we decided during that period that there was still room for someone to come in and produce a product targeting doctors that had no advertising in it. And so that was why we started working on BP.

[00:10:56] Lorraine: [00:10:56] And by then, our old product Medical Director was the market [00:11:00] dominate...

[00:11:00] Frank: [00:11:00] It had 85% market share at that time.

[00:11:03] Lorraine: [00:11:03] So it was, it had gone in that space of less than 10 years from probably less than 5% of doctors using computers in their surgery to being the norm for the vast majority. So, I mean, ultimately patient safety, by the fact that, prescriptions will legible had improved remarkably in that time.

[00:11:24] Frank: [00:11:24] And I mean, we've added so much allergy checking, interaction, checking disease interaction checking. So there was a lot of patients safety sort of features built into the product. And it actually reached a point where at one point the medical defense people were saying that if you weren't using a computer for prescribing, then you probably weren't practicing to the standard that is expected at the time. So if you had a misadventure due to with the handwritten script, you would probably lose the case.

[00:12:00] [00:12:00] Lorraine: [00:12:00] I suppose we look back on it now, there were no standards for software in Australia at that time. They really aren't now, Frank created the standard, I suppose, he set the bar. If there had been standards in place, it might have actually been more difficult to do what we do. Because the way you look at some of the government mandated work and think, well, we probably wouldn't have designed it like that.

[00:12:27] Frank: [00:12:27] Well, it was very much designed by a clinician, and that's why it, I think took off because the workflows were very intuitive and very natural to the clinicians. Once they started using it, it really improved their efficiency, improve the note-taking, improved patient safety. There was all positives.

[00:12:48] Pete: [00:12:48] It sounds very much designed to solve a problem rather than designed to show off some fancy tech.

[00:12:54] Frank: [00:12:54] Yeah. It was very much from a user and that's when I wasn't working in general [00:13:00] practice during the HCN period. I started to feel that it was losing some of its relevance because it wasn't keeping pace with what clinicians were using.

[00:13:11] And so while we lived in Bundaberg, I always working 10 hours a week. I did that for 10 years until we left in 2014.

[00:13:24] Pete: [00:13:24] So, you know, you, you've built it up to, to what it is today, and your, , there's a lot of people walking around in this, in this office, and you've got other offices as well.

[00:13:31] No doubt. You've. paved the way and kind of set the pace for a lot of people, but you've also had to keep up with we the industry and everything that's happening around it and use a needs and just general advancements in technology. It's a very big question for people with such a vast experience, but what would you say some of the biggest things that have changed in that in that time period, from when you first created the thing to now?

[00:13:54] Frank: [00:13:54] When I first created it, we were using a text mode dos [00:14:00] interface where everything basically was done by typing. There was no mouse. There wa s, none of the sort of touch screens or any of the voice activated stuff that you see today

[00:14:13] Pete: [00:14:13] You didn't say, Hey Siri...

[00:14:15] Frank: [00:14:15] Couldn't do that. Back in 1990. So we've seen it move from that to windows to becoming a graphical user interface. We've seen the introduction of tablets and touch screens and all the rest of it. We've seen much bigger emphasis on communication, which is something that's still evolving with secure messaging and that sort of stuff. Now we're seeing the move to the cloud, which is why we have so many people in the offices that we have. Redeveloping. obviously, for the cloud, it has a whole raft of issues that you didn't have when you had an office based solution. And the security is obviously a major issue. [00:15:00] We've got quite highly paid people working on the design and the architecture to make sure that we get it right. In the old days, I did a lot of the programming. I still do some, but only on the legacy product because I don't understand the new technologies well enough to know that we'd be doing the best job possible.

[00:15:18] Pete: [00:15:18] I didnt think you'd do any programming at all nowadays?

[00:15:21] Frank: [00:15:21] I enjoy it, I love it. That's why I started doing it in the first place was because I really enjoyed it. So yeah, so I still do a bit of work on it. I do have a few special projects. I do a bit of decision support work along with some of the pathology labs. I like to keep working on the actual program, but I'm not doing any work on the cloud version, it's all young guys who have much sharper brains than I do

[00:15:51] Pete: [00:15:51] We will get into cloud in a bit too, because I want to cover off a little bit on that , but just back to the needs of the customers being the doctors, the clinician, general [00:16:00] practice, like today, what do you think of the big things that GPs need a hand wave or, are some of the biggest challenges that they face? Or just generally the environment in which we're in, which is creating challenges for them.

[00:16:14] Lorraine: [00:16:14] think there's certainly been a shift towards more corporatized medicines. So there's a lot of doctors that are working as employees of contractors to do the surgery. We certainly started in an environment when most practitioners owned their own surgery or were in a group practice. So there's changes along there. A lot of them aren't decision makers anymore.

[00:16:35] So, you know, there's a different set of needs for non-practitioner owners. Certainly there's been, there's financial issues in medicine these days. For a long time, there was no increase in Medicare rebates, which meant that , for a good number of years, the income that doctors could generate was limited. those challenges, I think, are always there. This aging, [00:17:00] of doctors

[00:17:01] Frank: [00:17:01] Increasing chronic disease

[00:17:03]Lorraine: [00:17:03] Managing chronic diseases and other thing s, there's more emphasis on, it'd be interesting to see how PHNs go with that. There's still a lot of question marks around data security

[00:17:15] Pete: [00:17:15] That's all linked to the QIP isn't it?

[00:17:18] QI Pip Yeah

[00:17:20] Lorraine: [00:17:20] QI Pip Yeah. I mean, a lot of it hasn't been clearly articulated, so, you know, it's a bit of a work in progress.

[00:17:28] Frank: [00:17:28] I mean, government often come up with brain waves that aren't clearly thought out, and we've seen it with the QI PIP where they using the PHNs to collect the data.

[00:17:45] So there's a lot of, not distrust of the PHNs, but not all GPs are willing to give the PHNs data, whereas they'd be more inclined to upload it to a central repository that was directly managed [00:18:00] say by the department of health or, or someone like

[00:18:02] Pete: [00:18:02] that

[00:18:03] I mean the funding model in Medicare and everything around that space.

[00:18:07] Is there any thoughts you've got around, any progressions that have been made, particularly around technology? There's a lot of people that have thoughts on how Medicare is supporting the changing needs of patients or clinicians or the way that healthcare is delivered. Is that impacting you in any way?

[00:18:21] Frank: [00:18:21] Medicare itself is really just an insurance organization. So the claiming we have automated within Best Practice as best we can, it is all done through a little, what they call an add that to. Which is quite old and it's not even, I don't think it's been upgraded for four or five years now. So they're not terribly forward moving. They have been talking for some time, the adapter has a lot of issues and we've had to do some pretty tricky programming to get the Medicare claims to reconcile at times. And it's one of our biggest [00:19:00] support issues and that we have from practices is. W wanting to know how they can get the Medicare to add up between what they've claimed that they've actually received. They have been talking for years about replacing the adapter with web services, which is a much more modern way of transmitting data to and from Medicare, but it hasn't happened yet. We're hoping that it will happen in time for our cloud program because we don't really want to implement the adapt to in our modern program because talking to those sort of legacy products is actually quite difficult sometimes and trouble prone, which is then going to cause us more support issues. So we'd rather they'd move forward, but they've been very slow. Medicare and not pushing anything really. They're very reactive.

[00:19:59] Pete: [00:19:59] What about, [00:20:00] dare I say My Health Record? I think I've, got to a point in this podcast where I haven't asked one question about My Health Record. But I'm gonna ask you guys about My Health Record and, whether it's your take on it or what's needed to increase uptake of it or how that's kind of working , what kind of thoughts have you got around that space?

[00:20:18] Frank: [00:20:18] I personally, as a clinician, was quite keen on the concept of My Health Record was, the original cases involve issues where people were away from home on holiday or whatever and got sick and they full record would be available to a clinician at that location. People were admitted to a hospital and unable to give a history if they were unconscious after a car accident, that sort of thing. The hospitals would be able to look it up, so there's lots of good that clinician could see in it, but the implementation has probably let it down. When they did the, was it the Royce review?

[00:20:58] Lorraine: [00:20:58] Royal. [00:21:00] Richard Royal.

[00:21:01] Frank: [00:21:01] Royal Review about four years ago now, after it had been released for about a year and the uptake was very slow. He, was commissioned to basically write a report saying why was this the case and what could be done to turn it around? And that's when they renamed it from PCHR to my My Health Record. Like that was gonna make a big difference. That as part of his report, he interviewed a lot of people who were involved with it, including us. And. We gave him some suggestions for increasing uptake. And our biggest suggestion was that the GPs get paid an extra item number for curating the online health record, because it does take a couple of minutes at the end of a consultation to check that the health summary, shared health summaries up to date and accurate, and then to upload it.

[00:21:55] And if you see 40 patients a day and you put an extra two minutes onto every [00:22:00] consultation, that's 80 minutes a day of unpaid work. And at the time, the health minister. Well, I think it was Nicola Roxon said that while it might push the level B consultation to a level C, and that was fine if that happened, but in most consultations it doesn't. If you've got a 10 minute consultation and you add two minutes, you don't go from a B to a C, you stay a B. So essentially GPS were being asked to do work that they weren't going to be paid for. And in the current climate and the climate at that time, no one had time to do extra work. And the GP is the person who actually has least to benefit from the My Health Record because they have all the data in the desktop system already.

[00:22:40] So curating it and uploading it is of no real value to them personally. So it's good for hospitals, it's good for paramedics, it's good for occasional visiting GPs, if you're visiting somewhere else, but for your own regular GP, that data is already on his system. So being on the, My Health Record is of no [00:23:00] great value.

[00:23:01] So I think, they're not going to get uptake until they can sort that out. Basically. But I mean, it was also flawed in the sense that it was a very document based architecture that they used. So everything that gets uploaded is a like a PDF basically, and that gives it no flexibility. You can't do anything really clever with the data. All you can do is just look at the documents. You can't graph the data pathology results go up and they can't, you can't use that atomize data that you can do with ones that come into your local system. So it's not as flexible or as useful as it probably could have been. And they recognize that and they're in the process of redesigning it, but we'll wait and see what they come up with.

[00:23:49] Lorraine: [00:23:49] I mean, it's always an ongoing challenge with government dealing with new programs and things like that. Often the people that are making these announcements, you know, there's been no design behind it. It makes [00:24:00] it really difficult from a developer's point of view to actually understand what they're trying to achieve and how they're going to get there. And often, there's very little input into, into those specs. So from an industry point of view, I know MSAA spends a lot of time trying to, trying to encourage more discussion with, um, with developers.

[00:24:20] But I mean, we all We also see from a patient's point of view with regard to My Health Record, we think that, for example, our app that we're releasing in the next couple of months, Best Health, you know, that gives the patient a copy of the health summary, all of the key things that they would need to know.

[00:24:35] So if they are on holiday and need to see a doctor, they've got it there anyway. So it's probably more convenient. In that format.

[00:24:42] Frank: [00:24:42] Doesn't help if you're unconscious after a car accident to get into your phone. Yeah. Phone is probably lost in the crash. And, um, even if it wasn't, no one knows you pin

[00:24:57] Pete: [00:24:57] Well, [00:25:00] that's interesting. what about partners? There's all these other vendors that focus on a very niche kind of area and you guys are the central hub for information. Everyone wants to play with you, I guess, because that's how they engage with their target market and also, hopefully leverage some of the information there to ultimately improve patient outcomes. You've had a bit of a ramp up or at least I've seen work on your partner network and focus on that recently, so it seems like it's a big interest for you right now?

[00:25:28] Frank: [00:25:28] It's complicated. We've got something like 300 or 400 people who want to interface to was one way or another, or have or want to, and that was becoming unmanageable for a start. But then also some of the people who already were interfacing, were doing things in a slightly less than perfect way, I'll say. And so as part of the partner network, we've given them more controlled access. [00:26:00] So that they don't need to be, in a sense, hacking the database for their own purposes. We'll give them controlled access to what they need and keep them away from what they don't need. Because if you've got an online appointment booking system, you don't really need to be reading any clinical data at all. And then so the partner program tightened up and standardized things so that it was all much more secure because obviously patient privacy and the privacy act has changed and there's mandatory data breach notification and stuff all became real in the last five years or so. And so we had to make the program keep up with that.

[00:26:41] And as part of that, the tightening up of the security layer has that we've under done in the last couple of releases was necessary.

[00:26:50] Lorraine: [00:26:50] Yeah. I mean, we've always been open to Engaging with, people who have niche products that we don't do. I mean, we stick to our knitting, [00:27:00] we don't think we can be all things to all practices.

[00:27:02] I mean, that's the interesting thing about general practice. They're so diverse and the needs are all very different. the way they run their businesses is all very different. So you can't be all things to all people all the time. Is the old saying, so we don't object to that at all, but, we have to be very confident that we know exactly what those third parties are doing and why, how... Because we are allowing them to access that info. Well, not us, but the practice does, and we've got to do whatever we can as vendor to make sure that our customers don't get themselves into any tricky situations. So the more you can protect the customer from making a mistake, the better.

[00:27:43] Frank: [00:27:43] Yeah. I mean, it's a hard balance. In some ways. We have always looked at the, the data belong to the practice. So we've always given them the ability to access it and allow third parties to access it. But some of the third parties have sort of taken [00:28:00] advantage of that to do things that would never really intended.

[00:28:04] And the practice has not always known what was being done with the data. So as part of our practice partner program, we now have a contract where they have to agree not to use any data for purposes other than

[00:28:18] Lorraine: [00:28:18] other than what has

[00:28:19] Frank: [00:28:19] been signed up for.

[00:28:21] I mean, that's a small protection that it's just a signing a document, but at least we've got something in place. Whereas before we had nothing. And so. t's a difficult balance between giving people access to data and not giving them too much access

[00:28:39] Pete: [00:28:39] Need to find that right balance. so I surprisingly get asked, a fair bit, from, vendors that might have been developing something on how they can integrate with more practice management systems or can integrate better with the Is there, I can put some contact details of the, the partnership program, for best practice in the show notes, if that's would be good to you way.

[00:28:57] Yeah. Easy.

[00:28:58] Lorraine: [00:28:58] I'm surprised they [00:29:00] haven't already spoken to it.

[00:29:01] Pete: [00:29:01] So I think sometimes it's, you know, you get lost in the way and how to do things

[00:29:06] Lorraine: [00:29:06] It's funny. You know, you hear all these. Buzzwords, connectivity and, secure messaging and all that sort of stuff.

[00:29:12]I mean, we look back and over the last, you know, 25 plus years, we've been involved in every single, trial for discharge summaries from hospitals, for example. And a lot of those trials were great. They were so successful, but they never proceeded. the ecosystem for health is quite complex.

[00:29:28] And unless. If you're talking about connectivity and unless you get, a lot of them are big overseas vendors, that have hospital systems and and system administrators within the health department themselves. Unless there's a will there to proceed with that kind of thing. It makes it very difficult.

[00:29:44] And yet there's so much money spent in the public health system, tertiary care, when in actual fact most of the interaction on a day to day basis is in general practice

[00:29:55] Frank: [00:29:55] State based public hospitals seem to forget that general practice [00:30:00] exists basically.

[00:30:02] Yeah ok,

[00:30:02] Pete: [00:30:02] Well

[00:30:03] Lorraine: [00:30:03] it's not the remit, but

[00:30:05] Frank: [00:30:05] it's not, I mean, it's this sort of crazy idea we have of having a federal health system that runs primary care and then a state based system that runs tertiary care.

[00:30:15] And it's different in every state. They use different software, different systems. sometimes in the past, even between the hospitals in one state, they've used different systems and although that is gradually becoming less of an issue. Yeah.

[00:30:30] Lorraine: [00:30:30] I mean, we like to, we like it when there's a national approach and they do it once and everyone uses the same format.

[00:30:37] Frank: [00:30:37] Unfortunately, we're facing the safe script thing for the real time prescription monitoring where every state seems to be going to go at sign way and use a different method for tracking real time prescriptions. Let's

[00:30:51] Pete: [00:30:51] That makes things easy for you...

[00:30:52] Frank: [00:30:52] It doesn't make things easy at all! And it's just typical of the way governments seem to run in this [00:31:00] country.

[00:31:01] Lorraine: [00:31:01] It's really inefficient from that point of view. I look back in the mid nineties two of the largest pathology companies in Queensland, so we had Sullivan Nicolaides and QML, which is Queensland Medical Laboratory. They were really strong competitors, and there was a big divide between them, but they both got together and stumped up some cash and contacted the PMS software vendors, around at the time, including us at Medical Director and, said, we're going to do pathology results. And also we're going to standardize the way that requests are made. And so they came up, to their credit ,with the same format of the form. And then whenever any other lab from any other of the state would contact us, we'd say, this is the format for the form, you've got to use that. And so suddenly pathology, we're all using the same format, and it was so simple. Whereas radiology is all over the shop cause they all still have their own,

[00:31:56] Frank: [00:31:56] particularly in early nineties, most [00:32:00] radiology practices were just sub double digit numbers of radiologists and they didn't have the big conglomerates.

[00:32:08] Whereas the path labs have always been quite large and therefore, and there's not so many of them yet, and so it's easier to get them to come to some agreement.

[00:32:18] Lorraine: [00:32:18] So I suppose after all this experience in the industry, our advice is do at once. Do it well.

[00:32:25] Right.

[00:32:26] Frank: [00:32:26] Sadly it's not happening though. Real time prescription monitoring is looking like being a bit of a nightmare.

[00:32:32] Lorraine: [00:32:32] And, and also PHNs, you know, they're all wanting data, but they're all ultimately collecting the same sort of data for the federal government. It'd be terrible if all they all decided they wanted it. It in a different format. It's kind of make it. The life of all software vendors, really difficult, you know, where it's the same information really.

[00:32:52] Frank: [00:32:52] We've seen a bit of that in New Zealand with the PHO's collecting data, right? Even

[00:32:58] Lorraine: [00:32:58] though they're all collecting

[00:32:59] Frank: [00:32:59] the same [00:33:00] stuff, but they all have different formats and different ways of transmitting it.

[00:33:05] Lorraine: [00:33:05] And the overhead, from our point of view is quite costly. So you don't want to do that.

[00:33:10] There's no need to do that.

[00:33:11]Pete: [00:33:11] You're talking earlier about Government institutions and associations looking at the ADHA, the Australian Digital Health Agency, and putting it around the other way. what are the things that practice management systems can be doing to be helping the ADHA in their big quest for the big buzzword interoperability.

[00:33:28] Frank: [00:33:28] They have made some, some strides towards that, especially in the last couple of years. And I know Tim Kelsey made secure messaging one of his priorities and we have been involved in the trials that they did one or two years ago which have resulted now in a further round of funding.

[00:33:47] For all of the vendors to implement the new work. And so there is progress being made. I guess my thought though is secure messaging really the best [00:34:00] way to be doing it. And should we be looking to something like the. Prescription exchanges where they use web services to put documents into a central repository, which then can be accessed by different people.

[00:34:13] So say a referral to a specialist rather than going point to point with secure messaging could be sent centrally and then downloaded by the specialist or by one of a group of specialists that the patient decides is the one that they want to go to. Yeah. I mean, secure messaging is coming. But whether it's what we really want, I'm not entirely certain.

[00:34:37] Lorraine: [00:34:37] The directory is always been the sticking point because they were, there was no national directory to make sure you

[00:34:44] Frank: [00:34:44] Every secure messaging company has it's owndirectory, and they didn't communicate. It makes

[00:34:49] Pete: [00:34:49] it hard to, to connect with the whole point. So

[00:34:53] Lorraine: [00:34:53] that's work being You know, I'd done now district that a federated one.

[00:34:58] That's good. That's

[00:34:58] Pete: [00:34:58] Good. Look, lastly, [00:35:00] to wrap things up, I'm looking at what you guys are working on because there's a lot of people out there working at the best practice office here on your new thing coming up and, I'm glad, that you mentioned cloud before because Titanium has been on your website for a long time.

[00:35:14] Frank: [00:35:14] It's

[00:35:14] Pete: [00:35:14] been, there's been a lot

[00:35:15] Frank: [00:35:15] of construction for a long time.

[00:35:18] Pete: [00:35:18] So it's an interesting looking at cloud in practice management land. It's, is that a deliberate strategy from you guys of kind of seeing how things play out or understanding what the market needs, or is it just about building like the right thing for

[00:35:33] Frank: [00:35:33] the market

[00:35:34] I think there are a couple of things. One is that when we started the titanium project, we weren't really designing it for the cloud. We were designing it as a web application, but not specifically as a cloud application. And so about two years into the project, we kind of changed direction of it.

[00:35:53] And as I said, the security and the, sort of concerns in the cloud are quite different to what we [00:36:00] were originally doing. So it changed direction halfway through, but the other issue that's holding it back a bit is the sheeramount of work that needs to be done to be able to fully replace Best Practice. It's a really rich, functional piece of software, which has taken ultimately nearly 30 years to get to where it is if you count the Medical Director time as being a sort of

[00:36:25] Lorraine: [00:36:25] precursor first run.

[00:36:30] Frank: [00:36:30] So just getting that functionality takes time. Unfortunately practices in different ways use every bit of functionality that we've given them because we put it in there for a purpose. And we've seen that the practice needs this or that, and so we've put it in and we can't take it away from them.

[00:36:50] So getting to that level of richness where we can actually move people from BP premiere to Titanium is just taking a long time. We [00:37:00] also, in a way, got distracted a bit when we took over the Houston business and took over vip.net and Ultimately bought BP allied, which used to be called My Practice because there was a lot of catch up work that needed to be done on those products to get them to our level of quality.

[00:37:20] And. We've done that, we've achieved that, but that did divert resources for a couple of years into work that we hadn't originally anticipated doing. And I mean, sure, we gained some resources when we took over Houston, but, it was a bit of a diversion for a time. Ultimately, those products are all going to be replaced by Titanium, so we have to include New Zealand, we have to include Allied all into the Titanium, work load, which again, adds time. So it's, it's just slow.

[00:37:53] Pete: [00:37:53] So that, that'll, that'll cover tran Tas...

[00:37:57] Frank: [00:37:57] yeah.

[00:37:57] Pete: [00:37:57] Yeah.

[00:37:59] Across the [00:38:00] dutch.

[00:38:00] Lorraine: [00:38:00] Yeah,

[00:38:01] Frank: [00:38:01] that's right. I mean, yeah, we pretty,

[00:38:03] Pete: [00:38:03] that's a valeant effort in itself. Just covering to

[00:38:06] Frank: [00:38:06] aim is ultimately to only have one product, but through configuration and preferences and whatnot, we can, make it appeal to GPs,Allied Health and Specialists.

[00:38:18] And we do see that some of the allied health may need a lot less functionality than the GP practices use. So it may be that we actually release a sort of Ttitanium for allied health before we release titanium for GPs.

[00:38:35] Get

[00:38:36] Pete: [00:38:36] That's

[00:38:37] Frank: [00:38:37] a

[00:38:41] Pete: [00:38:41] valeant effort in itself just to be able to do, to cover all of those needs.

[00:38:47] It's, it can stretch, you know, many kilometers wide and you only get it a couple of centimeters date in covering all the needs of not just GPS, which like you say, 30 years of, of, of expertise. That's, that's. That's why [00:39:00] you are where you are. Um, but to build it again from scratch and then include specialists in

[00:39:05] Frank: [00:39:05] an allied The other issue is that during the time that we're working on it, we still have to maintain the existing products because they, people are using them.

[00:39:18] Things are changing at have asking for work to be done on the secure messaging and so on. And we can't stop doing that. And so BP premiere is getting richer and titanium is, the workload is getting bigger with every passing day. So. That is also a bit of an issue. Amazing.

[00:39:38] Pete: [00:39:38] Well, look, I, I'm not going to keep you too much longer from all of that work that does need to be done. before we bail, are there any parting thoughts or any kind of final on or things that we didn't cover off?

[00:39:47] Frank: [00:39:47] Um, we didn't talk much about the app. I don't know if

[00:39:51] Pete: [00:39:51] you tell me more about the, Cause you've got a patient app that's is being worked on.

[00:39:56] Frank: [00:39:56] It's actually been out

[00:39:57] Lorraine: [00:39:57] trials for you

[00:39:59] Frank: [00:39:59] for months [00:40:00] in a small number of sites for user testing. And it's proven to be quite popular in those sites. So we're actually looking at a full launch in October, the first release of the app includes It's all about communication between the practice and the patient.

[00:40:22] We see that as being a bit of a future direction and the practices and patients will, um, be more easily able to communicate. So the way we've designed it. For example, um, when a GP checks a result, they can directly from the checking results screen from the inbox, they can send a message to the app, which goes securely, and the patient will get a notification on their phone, but they will have to have the pin numbers and whatnot not to get in and read the message.

[00:40:55] So it's much more secure than SMS. And so we'd be using it for [00:41:00] appointment reminders, we can use it for actual reminders for things like that. cervical screening and what not. We can use it to inform people of their results. We can use it to send documents and in particular health fact sheets, patient education material, appointment reminders.

[00:41:21] Ultimately though, we're aiming to do things like, prescription ordering. So repeat prescriptions. Requests for specialist referrals. If the people don't really need to be seen, if it's a routine annual ophthalmology review or something, and it'll be optional for practices as to how far they take those things, but it gives them the, the option.

[00:41:49] So it's another option in communicating. I mean, people don't want to send letters anymore because it's way more expensive than sending an SMS and the patient app, the [00:42:00] communications costs from it will be much less than even SMS. So it's giving practices a better way of of doing things and a more secure way

[00:42:11] Pete: [00:42:11] Are practices asking for an app because there's a few apps out there that do, I guess a similar thing on the, surface of what you've described.

[00:42:21] If

[00:42:21] Frank: [00:42:21] They do, we think this kind of rolls it all into one easy app. I mean, ultimately it will. Well, it will allow you to make your online appointment through the practices online appointment system. It'll be a kind of, you get a message from the GP to say, I want to talk to you about your results. You can immediately on the same app.

[00:42:46] Make your appointment. And then you get the reminder come into your app a day later. Whenever the picks appointments do, you can check in at the front desk. Again, if the practice don't want everyone to be physically seen by the receptionist. And [00:43:00] some practices insist on that. There are others that use checkin kiosks.

[00:43:04] So this will essentially replace a checking kiosk, cause you can use it, the app to check if you have

[00:43:11] Lorraine: [00:43:11] it doesn't restrict patients from. Seeing more than one practice. And the reality is, is that, you know, a lot of people don't always have, you know, they might have a family GP, but they might also use a, you know, bulk-billing clinic when they go and get a sick certificate or something like that.

[00:43:27] So

[00:43:27] Frank: [00:43:27] some people have one in town, me at work, of course, and then one out the

[00:43:32] Lorraine: [00:43:32] home. So, so if they're using, if those surgeries are using best practice in theoretically, um, the, the patient will be able to register it both, but nominate one as their main one, but then they'll consolidate anything that's been, you know, if, if they've been diagnosed with something at one, it'll actually update their app.

[00:43:52] Frank: [00:43:52] Ultimately, when Titanium finally makes it out into the real world, you could have your physio and your [00:44:00] podiatrist everyone on the way. Can all be in the one app, so you don't need an app for the physio and an app for the ophthalmologist and two apps for the General Practices, which was originally when we were discussing the, the app that was an option was for us to sort of white label it so that the practice could put a sign in logo on the front and every practice could have an app that interfaced.

[00:44:23] But when we thought about it and how people might use it, it made more sense to have just one app with our branding on it. And allow that to have multiple surgeries to connect.

[00:44:35] Pete: [00:44:35] And that'll be a bit of a shift for you too, because if it's going to be something that's, that's patient facing with your branding on it, that's new for you guys to

[00:44:44] Frank: [00:44:44] It's new for us

[00:44:46] I mean, we've discussed at length the issues of supporting patients because in the past we've only ever provided support to. And practices and users. So the implications of having [00:45:00] potentially 12 million people, um, using the app, that won't happen, but even 1 million, it's. If they have a minor problem, it's a lot of support.

[00:45:11] So that's why we did a sort of restricted release before doing the full release and to try and make certain that there's no issues that are going to come back and become an unmanageable problem. And at the moment it's looking good. So we're happy to release it in October

[00:45:31] Pete: [00:45:31] So much happening. A lot of new innovations a lot of, history there too, so much to, to digest. I'll put some links and some information in the show notes of the podcast. Frank and Lorraine, thank you so much for your

[00:45:44] Frank: [00:45:44] Thank you

[00:45:44] Pete: [00:45:44]

[00:45:46] Thanks for listening to talking HealthTech. My name Peter Birch. Go do some stuff on our socials, visit the website, share it with some people and give us a nice review and a five star rating because it all helps to spread the word and get people talking. Until next time I'm outta here.

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Dr Adam Meredith is the CEO, Founder and Inventor of Migraine Stopper, a device that turns off migraines.

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If you work in the healthcare industry you have a huge responsibility when it comes to managing sensitive patient information, whether you’re a big software vendor or a single physiotherapist, everyone needs to follow the same rules, and there are some pretty serious consequences for not doing it properly. Do you know what your obligations are and if you’re doing a good job? Check this episode out to find out!

Who is Anna Johnston

Anna Johnston is one of Australia’s most respected experts in privacy law and practice.

She has qualifications in law, public policy and management, and 26 years’ experience in legal, policy and research roles. Anna has a breadth of perspectives and a wealth of experience to dealing with privacy and data governance issues.

She is the former Deputy Privacy Commissioner for NSW, so she knows the regulator’s perspective and since 2004 is the Director for consulting firm “Salinger Privacy”.

Anna has been called upon to provide expert testimony before various Parliamentary inquiries and the Productivity Commission, spoken at numerous conferences, and is regularly asked to comment on privacy issues in the media.

Anna holds a first class honours degree in Law, a Masters of Public Policy with honours, a Graduate Certificate in Management, a Graduate Diploma of Legal Practice, and a Bachelor of Arts, plus a number of other relevant and well regarded certificates and industry associations.

In this Episode you’ll learn

2:08 - About Salinger Privacy

4:55 - Privacy Concerns in Data (with a focus on health tech)

8:15 - All about, privacy reviews, data flows, data governance, and privacy design

14:28 -AI - How does it fit ethically, legally and is policy keeping up with innovation

16:40 - AI - GDPR, challenges for AI with diagnostic decisions

20:10 - AI - Transparency, Accountability and Consent

26:00 - Legal Obligations with Data Privacy

Key TakeAways

When it comes to privacy law in Australia, the same laws and consequences apply to everyone dealing with healthcare information - whether they are a big institution of a single doctor.
While Data Privacy breaches do happen they are often the result of lack of education and or the best intentions in mind, not so much because of malicious intent
Often AI is trained on data that was collected not for the intention of training the machine, so the concept of informed consent is a tricky one
The simple “tick this box to agree” actually isn’t enough and more emphasis needs to be put on clearly communicating clearly with the person who’s data is being collected
The expectations of patients data privacy holds the health and medical industries to the highest levels of scrutiny meaning that breaches are to be reported to the Price Commissioners office and the patients whose privacy has been breached

Links

Anna Johnston Twitter - @SalingerPrivacy

Anna Johnston LinkedIn - https://www.linkedin.com/in/anna-johnston-ba188410a/

Notifiable Data Breaches Scheme - https://www.oaic.gov.au/ndb

GDPR - https://www.oaic.gov.au/privacy/guidance-and-advice/australian-entities-and-the-eu-general-data-protection-regulation/

MSIA - https://msia.com.au/

Salinger Privacy - https://www.salingerprivacy.com.au/

My Health Record (Formerly PCEHR) - https://www.myhealthrecord.gov.au/

NDIS - https://www.ndis.gov.au/

National Health and Medical Research Council - https://www.nhmrc.gov.au/

Transcript

[00:00:00] Pete: With me today is Anna Johnson. Anna is one of Australia's most respected experts in Privacy Law and practice.

She has qualifications in law, public policy and management and 26 years experience in legal policy and research roles. Anna has a breadth of perspectives and a wealth of experience in dealing with privacy and data governance issues. She's the former deputy privacy commissioner for New South Wales.So she really knows regulatory perspective well, and since 2004 is the director for consulting firm Salinger Privacy Anna holds a first-class honours degree in law, a masters of public policy and honors a graduate certificate in management a graduate diploma of legal practice Anna Bachelor of Arts plus a number of other relevant and well-regarded certificates and Industry associations, Anna no longer practices as a solicitor so I am allowed to tell the occasional lawyer joke apparently which is great because that's what I'll probably do Anna thanks so much for joining.

[00:01:06] Anna: Thanks Peter great to be here.

[00:01:07] Pete: I think we came across each other because you were doing some stuff with MSIA a before the Medical Software Industry Association.

[00:01:15] Anna: Yes, I presented at their annual conference recently and then also ran a workshop about privacy by Design so for anyone in that space of Designing health-related technology how to understand the kind of the skills and strategies that will help you build privacy compliance into the design upfront rather than trying to retrofit later.

[00:01:39] Pete: Love to get into more of that detail a bit later on in the conversation too. So, you know you're well well primed for the health Tech space and it's kind of cool to have someone on the show that you know is involved in many different Industries. You're not a vendor you’re another player in this kind of big space in an area that's super important these days in our area of Health Tech being data privacy and security and whatnot.So I'm super excited about this conversation. So tell me a little bit more about Salinger Privacy what you guys do and where your clients operate?

[00:02:13] Anna: Sure. So well basically we do all things privacy, so we do consulting, training, and we offer resources and one of the things I love about working in the Privacy space is It's just a fascinating intersection between law ethics and Technology. There's you know, there's always something new. There's always a new technology you coming around the corner that we have to get our heads around and help our clients manage that intersection between their Legal obligations ethics customer expectations and then you know what the technology can and what the technology should be allowed to do so, we work across as I said Consulting, training, and resources and we are an Australian business, we've got clients across Australia occasionally we dip our toe into the waters of New Zealand as well. But our clients come from their quite the mix. So, quite a lot of government clients but also businesses from the big end of town, to the nonprofits and also the small and very much Tech startup space.So we have clients everywhere from the kind of you know top ASX companies down to you know, one person’s got a great new tech idea with working out of their spare bedroom at the moment kind of space.

[00:03:28] Pete: Nice as to how much of it do you reckon is in that Health space?

[00:03:34] Anna: Yeah health is really common as probably the second biggest sector after government. Although of course, you know often government is also in the health sector. So sometimes our clients will be the health service provider. So someone directly in that Health Service provision space and they just want to make sure they're dotting their I’s crossing their T’s in the way that they're collecting and using their patients data, but more typically where, not so much that direct service provision, but all the organizations that use and collect and hold and store health information. So sometimes that's insurance companies for example, sometimes it's governments working in public policy organizations getting into the data analytics space so focusing particularly on you know health and disability data for example, and then there's been some really big-ticket kind of projects we've worked on. So we worked on the Privacy impact assessment on the original design for My Health Record, back when it was originally called the Personally Controlled Electronic Health Record the original setup of the National Disability Insurance Scheme. So we've been involved in privacy impact assessments very early on in those very very big-ticket government projects which touch on health and disability data in particular.

[00:04:55] Pete: So in health in particular then what are some of the biggest privacy concerns you see today that the pop-up.

[00:05:02] Anna: So what I think is quite interesting about the health sector and it makes it different to other sectors is the health sector is a standout but in a bad way, unfortunately, so the health sector consistently tops the list of sectors reporting notifiable data breaches in Australia.So and when we talk about a notifiable data breach we're talking about when personal information has either been lost. Subject to unauthorized access or subject to an unauthorized disclosure

[00:05:33] Pete: because it was those relatively recently wasn't it that want kind of recently that was something change that meant that companies needed to be more transparent with that kind of thing.

[00:05:43] Anna: Yeah absolutely so the law was changed in February 2018. To make notification of it. So if you have this kind of data breach and if it's likely to result in serious harm to one or more individuals. It's now the law in Australia that you need to notify both price commissioner's office and those affected individuals, so your patient.

[00:06:03] Pete: It's not just big companies or small companies.

[00:06:05] Anna: So in the health sector at covers any health service provider regardless of their size.

So you might be a one-person physiotherapy business, you know or an independent Locum you uncovered by the federal privacy act. So regardless of your size all Health Service Providers are covered. Outside the health sector, there is an exemption for small businesses. But that exemption does not apply to health service providers.

So the health sector is already called out for I guess expectations of a high level of privacy protection for businesses no matter their size in the health sector just because of you know, patient's expectations. And so I think one of the things that makes the health sector different is patient expectations, so it's not that the type of privacy risks or privacy issues are different for health technology, for example, technology design as for any other type of Technology design, but the difference is that patients expectations about the protection of their Health Data are much higher. There's just this sort of intuitive if it's my health information. It must be kept absolutely private, but also the consequences of privacy breaches tend to be higher when you're talking about health information compared with say, you know, The Accidental disclosure of someone's credit card details. Yeah, there are some financial risks. But those risks can be resolved, you know relatively straightforward way. I don't want to minimize those risks, but it's quite a different story in terms of the repercussions individuals can face if their health information is disclosed without Authority. So that might be it could be discrimination embarrassment implications for their employment implications for insurance and all the rest.

That's what makes the challenges for people working in technology into the health sector and technology so much higher not that as I said, not that. The nature of the Privacy risks themselves are terribly different. It's just that the expectations are higher and the consequences are worse if you have a data breach.

[00:08:17] Pete: So you mentioned that you guys do privacy reviews. What is a privacy review exactly?

[00:08:24] Anna: So we did two different kinds so one is called a privacy impact assessment and the other is generally called a privacy audit or a privacy compliance review and the difference really is where you're at in the design process for what we're reviewing. So if you are at the design stage of a new project new technology project, for example, we get in at the design stage and do what's called a privacy impact assessment. If you want us to review something that's already up and running.

So your business as usual. We basically call that a privacy audit but regardless of which one of those we doing. We ask the same kind of questions and regardless of whether its the design of the software. It might be the design of a business process. It might be the design of a paper form. It doesn't have to be, you know, a high-tech project to need this kind of review.

So regardless of the nature of the project we tend to ask the same questions so you know can and should we collect this data can and should we use it for this particular purpose who can we disclose it to? How do we keep it safe? So when we look at a new project, for example, we look at two broad things one is data flows and the other is data governance.

So when what I describe as data flows what we're looking at is. What personal information is being collected? How is it going to be used? Who will it be disclosed to so those three points collection use and disclosure and for each of those we then ask is this going to be appropriate meaning is it going to be lawful?

So is it going to comply with the Privacy principles that govern collection use and disclosure but not just is it going to be lawful? Is it going to meet your customers? You know your patients expectations. Is it going to be proportionate to a legitimate business need and is there critically, is there a more privacy-protective way you can achieve that business objective? Yeah, so always trying to come up with you know, helping our clients come up with the most privacy-protective design of a technology of a form of whatever it is but in a way that still achieves the businesses objectives.

So once we've settled those questions about authorizing the data flows and making sure that there are lawful and appropriate then we look at data governance. So we usually start with looking at transparency. So have you communicated clearly to your customers about those data flows? You know how their personal information is going to be collected used and disclosed so that they actually understand what's going to happen.

You know, I talk about the no-surprises rule no one likes to be surprised what's going to happen with their data and if they have if they're going to have choices is there a really easy way for them to manage those choices? You know, is it as straightforward as a swipe left or right on the app to say yes or no to something and one thing that's really important is in terms of transparency is for organizations to separate out what we see is three different things but often bundled together. So those three things are your privacy policy a collection notice explaining. At the point of collection what it is you're doing with the person's information and a consent mechanism if you're going to rely on consent, so those three things serve three quite different purposes, but especially online.

The design practices often companies will jumble the three all together into one long legalistic confusing document and then they make users just tick agree

[00:11:55] Pete: Tick a box and you can and you can click the link. Click the link to go read it that you it's not down the bottom.

[00:12:02] Anna: Yeah, and we know no one ever reads it, I don't even read them. So we so in terms of data governance. We look importantly transparency. And then finally we look at other data governance questions, like have your staff being trained. Do you have a clear pathway for managing any requests you get for patients to access their data or correct it do you have a clear pathway for managing privacy complaints. Do you have a data breach response plan in place to your staff know what to do in the event of a data breach, so. All of those things that of data flows and data governance form part of whether we're doing a privacy impact assessment of a new project or a privacy audit of an existing business process and again, whether its software or something else, we look at both data flows and data governance as part of our privacy review.

[00:12:53] Pete: And if I think about it from my experience. Often, you know, if I'm thinking as a health Tech vendor not many of them go out with any kind of massive intention on I don't know to steal patients information or doing something cynical with the data, but I've seen in the past two, it's not about the intention of what they're going to do with it, but it's almost the perception of what's going to happen or so having that kind of review or someone outside of the business to do that sounds like a pretty sensible thing to do.

[00:13:23] Anna: Yeah, absolutely and certainly my experience having worked in you know, in a regulatory role in the primes Commissioner's Office the vast majority of privacy complaints and the vast majority of privacy breaches and data breaches are not coming from a point of malicious conduct or deliberately people doing the wrong thing.

It's accidents and it's oversights and its people simply not understanding what their obligations are. Understanding that there are alternative ways to design things. So absolutely. Yeah. I very very rarely see privacy breaches arising from deliberate misconduct. Yeah. It's much more coming from a place of ignorance and sometimes people trying to do the right thing, you know trying to be helpful in trying to help the clients but accidentally doing the wrong thing.

[00:14:20] Pete: Yeah, that can happen in health care too. Can you just send this across to me? I really need it because of this particular situation or something. Yeah.

[00:14:27] Anna: Yeah. Absolutely.

[00:14:28] Pete: It seems to be the right thing to do. It's a balance. So I'm thinking about that In our world AI artificial intelligence that's a big point of discussion regarding privacy for me anyway at the moment. How well do you think policies keeping up with the rate of pace of innovation in Australia more broadly as AI is really Innovative space and there are other things going on too, how’s policy keeping up.

[00:14:50] Anna: I think there's a constant challenge whether it's AI or any other kind of new technology.

There's always this challenge of Law and policy keeping up. The first point I'd make is that privacy laws are designed deliberately. They're drafted deliberately to be technology-neutral and format neutral. So the idea is that they shouldn't actually be always playing catch-up. We've tried to anticipate in the drafting of our privacy laws technologies that haven't even been thought of yet and our starting point with those laws is Broad framed general kind of principles and it's all about respecting humans autonomy and dignity. So sort of one answer is the law is keeping up because it's it was already anticipating new technologies and that those new technologies should be being managed Under the Umbrella of existing laws and policies.

But at the same time obviously the law is constantly being challenged in terms of how workable it is in practice and certainly with artificial intelligence the ethical and legal implications are something that not just in Australia but governments around the world are grappling with right at the moment. So there are projects trying to come up with legal and ethical frameworks to cover AI here in Australia the federal department of innovation and industries been working on something there are projects in the EU there are projects in the US There's a lot of activity going on at the moment and lots of those projects around the world are focusing on things like the fairness of AI as well as transparency.

So in particular in Europe some of your listeners. May have heard of the GDPR are already. So that's a privacy law in Europe that was recently reformed the general data protection regulation and one of the reforms that was introduced is what you might call a right to algorithmic transparency. So that means that's kind of the laws way of trying to ensure that algorithms developed from AI from machine learning and from AI will be fair and accountable in terms of the impact of decision making that is made or decisions made based on those algorithms. So there's kind of a right to human review of computers decisions and there are rights to ask companies to pause or stop the processing and we would call that using or disclosing someone's personal information in order to ask for an explanation of well you know, how is this algorithm? Working so why you know, why was I denied health insurance or why is it why my premiums going up and my next-door neighbors are going down for example.

[00:17:49] Pete: and its even more like as we're moving to space where artificial intelligence is assisting the process of Diagnostics and looks at an image and says this patient has cancer or not.

You know that having that in a black box is not you know, and then just you know, let's ask the computer and wait to see what. Is it so much ambiguity there?

[00:18:12] Anna: Yeah, absolutely. And in a legal sense, I think courts will increasingly struggle with this as well. If someone is challenging a decision, so it might not be the you know, the diagnosis but maybe it's the health insurers decision based on the diagnosis.

You know, we're going to pay your claim or we're not going to pay your claim or whatever it is. You know based on some kind of calculation of risk of that disease developing for example, or you know, if the algorithm can't be explained to a court if it can't be explained to a judge. How is anyone going to be able to determine whether that algorithm was working in a fair and accurate way so one of the really critical privacy principles is it's called the data quality principle or the accuracy principle and it says that each of us has the right to ensure that only accurate relevant up-to-date complete not misleading information is used in decision-making about us and that obviously.

Becomes more critical, you know the rubber hits the road where the decision is going to impact us negatively. So the decision is going to be you don't get the insurance or we don't pay your claim. You don't get the job. You don't get access to housing you don't get access to credit for example, and so if you've got decisions made in a black box and no one can explain how they're made because. Yeah, there was some machine learning going on in the AI system came up with its own algorithm. How can anyone test how can a court test whether or not that decision making and the data on which it was based was, you know accurate Fair relevant up-to-date Etc. So that's certainly one big challenge for AI that the sort of the transparency and the accountability for it and I think the other Big Challenge or the other area where AI poses a challenge in terms of compliance with Privacy Law is the lawfulness of the data flows in the first place. So, you know, it's when I was talking about when we do a privacy review we're looking at the data flows meaning what personal information is collected, how it's used who it's disclosed to and in the world of AI your ability to lawfully collect use or disclose data. It's extremely hard to rely on consent as your lawful mechanism consent isn't is by no means not this by no means the only lawful mechanism. There are lots of ways under the Privacy principles that allow companies and governments to collect use and disclose personal information. But quite often consent is what organizations try to rely on but in AI it's really challenging. So if you think about do you do example AI is being used to diagnose some health conditions? Yeah, much of the data. Used in the first place to train the machine learning that will create the AI will create the algorithm that training data what we call a training data will have been collected for some other purpose. So it will have been years worth of data collecting about real hospitals being treated in real patients being treated in real hospitals. That and that becomes the training data set for the machine learning. So it's fairly likely that the patients in the past were not asked to consent but that time to sometime in the future use of their data for this quite different purpose.

[00:21:56] Pete: That’s something that wasn't even thought of at the time.

[00:21:59] Anna: So it’s not just about treating you at some point in the future a machine will use your data to train another machine to recognize patterns in data, so but even now if we started to ask patients for their consent, you know as well as us treating you in hospital today. Do you consent to your information being used for AI development in the future? How could a patient today possibly give informed consent? Because the whole point of machine learning and AI is to kind of throw all the data in the mix and just see what pops out it's not a kind of if you like old-fashioned kind of you know, he's a research by hypothesis. This is the question we're asking here's exactly how we're going to conduct the experiment. Yes. So it's not like a clinical trial whereas a patient. I know what my disease is. I'm being offered a new kind of medicine. I've been warned about the possible side effects, and I've had the chance to say yes or no AI and machine learning at based on quite different kinds of research practices, which don't usually involve. That kind of one-on-one sit-down discussion with an individual. It's based on very very large data sets to create those training data sets.

It's based on historical data. And typically you don't go back and you don't have the ability to go back and ask for everyone's consent. It's very difficult to rely on patient consent as the lawful basis for health information to be collected used or disclosed for AI purposes. As I said, it's not the only possibility but quite often companies work on the assumption that consent is going to be their legal mechanism and it turns out not to be.Kind of the pragmatic solution for them, but I don't think that that's something that's particularly. Well understood yet.

[00:23:52] Pete: What is the solution then like if consent isn't it? Like how does a company doing AI in health or any area I guess operate?

[00:24:01] Anna: so there are other legal mechanisms and one of them is and it depends, you know, which Privacy Law you're talking about which jurisdiction you're in but there's usually some kind of research exemption and that usually, again it differs kind of from state to state and federal and Country to country but the research exemptions usually have some role for human research Ethics Committee which gets to weigh up the ethical considerations. Think about where the public interest lies and that committee usually has the power to waive the requirement for consent.

There is this kind of structured way to work through thinking about those issues and the National Health and Medical Research Council has guidelines on you know how to set up a human research Ethics Committee and what a properly constituted committee looks like and all of the factors that they need to, you know, there are guidelines about how they need to reach their kind of decision making, so it's not as simple as simply you know, those the tick a box mandatory terms and conditions.

That's not going to constitute a valid consent in Privacy Law. So that's just not the right legal mechanism in the most in the majority of cases for artificial intelligence kind of development.

[00:25:25] Pete: Wow so much complexity to factor in and you can going through even just the tip of the iceberg of all of that you can see a lot of work underneath it and questions and kind of vagueness that kind of speak to the reasons why the rate of innovation moves so much faster than other areas that are important like Policy. That's really interesting. Hey look so moving on what should Australian health tech software vendors be most concerned about when developing a solution today then.

[00:26:01] Anna: I think first of all make sure you're thinking about both your legal obligations and your customers expectations, you know, the law is by the law. I'm talking about the Privacy principles built into Privacy Law the law tries to codify your basic ethical obligations, but it really sets the minimum kind of standard and often your customers expectations will set a higher standard than just legal compliance. So legal compliance is obviously necessary, but it really should just be considered the minimum Baseline not the entire set of things that you need to think about. I mentioned before the role of consent is in reality quite fraught so if you are relying on your patients consent to do something with their health information you absolutely need to make sure that that consent is actually going to be valid under privacy law you know, it will hold up to scrutiny. So you can't under Privacy Law. You can't say that you're relying on a patient's consent if they actually had no choice to say. No, it has to be voluntary. It has to be informed it has to be specific

So it can't be included in mandatory terms and conditions, for example, an opt-out model is not consent. For example, so as I said consent is not the only legal mechanism. There are plenty of other mechanisms. But if that's the one you're relying on you need to be really careful to get that right and another thing is to make sure that your technology has been designed with privacy in mind. So we talked about this concept of privacy by design which is all about baking your privacy controls into the design of systems from. The beginning rather than trying to you know retrofit them in later and I think well what I find usually is a lot of effort goes into the cybersecurity side of things, you know, keeping out the external Bad actors and that's obviously incredibly important but our particular kind of expertise and our skill set is focused more on the internal actors so when you are whether you're designing tech your configuring it implementing it you need to think about your customers but also about your staff or your trusted users your trusted insiders. So making sure that Tech is designed so that its staff or other authorized users only see the absolute minimum amount of personal information about your customers or your patients that they really need to do their job, you know, the legislation says that you have to do this a lot of people come back and say oh, we've got a code of conduct for our employees. We make the more sign it so that's okay. The law says that that is not enough and you know case law comes basically the law that comes from Court decisions and tribunal decisions backs that up that just having you know, letting all staff see all patient records but saying oh, but they signed a code of conduct that's not going to be enough

You won't be complying with your privacy legal obligations if that's all you're doing. So you need the same things like role-based access controls, but there's a whole bunch of other privacy controls that can be built into Tech design and it will depend on the kind of product you're or service that you're designing

But depending on what it is you're doing, you know, if you're if you've got a data analytics project and using a data warehouse, for example, we would look at filtering out certain data fields. And then we'd look at masking other data fields from the view of particular user groups. If you think about something like an E-health record system, you would limit the search functionality to prevent misuse, you know, the kind of scenario we’re usually looking at is, you know, could a staff member look up health information about their partner or their ex-partner or their next-door neighbour so you might put in a test that users need to pass before they can even access customer records. For example, rather than just enabling any user to do a global search against any customer or patient name, so there’s plenty of different things you can do. So we use 8 privacy design strategies to help guide Our advice to our clients when we're reviewing technology design software design and sometimes the solution lies in the design of their technology itself, but quite often it's outside the technology so the solution might be or a mix of you know, staff training policies and procedures back to that transparency issue. So how you communicate with your customers. There are lots of different angles we can come from when we're trying to mitigate privacy risks.

[00:30:50] Pete: Wow there's a lot to cover I'm sure there are many people listening and thinking this probably a few things that could be applied in their business in the healthcare space, whether it's they're providing the service or the software that sits behind it.

I think it's evident that it that it's something that's important to everyone from that single physio, you mentioned right through to the big organizations have got a lot more structure and process to handle this stuff and even they get it wrong a lot too. So having a dedicated focus in that like you guys is particularly interesting so

Thank you for sharing your thoughts and insights on that particular topic.

[00:31:30] Anna: Great. Thanks for having me on the show.

View Details

James Scollay is CEO of clinical and practice management software vendor Genie Solutions.

He’s the former General Manager of MYOB, and was originally the executive chair of Genie before moving into the full time CEO gig early last year.

Genie has earned tremendous respect and trust from its customer base, with over 20 years in market as a software solution for Doctors. More recently James has been focused on bringing the company into a new era of industry collaboration and technological advancements, enabling practices around Australia deliver a better patient experience and drive real practice efficiency.

In this episode James and Pete chat about the new Gentu cloud platform and it’s rapid growth (400% in the last quarter!) and how more practices are adopting Cloud over Desktop solutions. ☁️

They also talk about Private Equity funding and how it’s helped take the company from a family run business to a business with double the staff with much more focus on Development and User Experience. 📈

Listen in to also learn about Genie’s massive investment on "collaboration" using the FHIR standards and their partnership with Movember. 🤝

Transcript

[00:00:48] James how you doing

[00:00:49] James: doing great. Thanks for having me along.

[00:00:50] Pete: Thanks for coming in

[00:00:52] James: beautiful day in Sydney to be stuck inside the studio,

[00:00:53] Pete: How Good is it, yeah yeah.

[00:00:55] Pete: but I guess like with podcasts it could be anywhere but and anyone could be listening and it's [00:01:00] raining outside speaking of raining you were you were so your Genies head office is in Brisbane you're in Sydney a lot, but you're also a [00:01:11] originally a New Zealander is that

[00:01:15] James: that's right.

[00:01:14] Pete: Yeah. Okay. Okay.

[00:01:15] James: Proud kiwi still support the All Blacks.

[00:01:17] Pete: Okay, Yeah.

[00:01:18] James:15 years here.

[00:01:19] Pete: I didn't know that. Okay. Well might be a short. No. No, - no no awesome awesome. That's good. So Genie lots to talk about let's let's let's get stuck into it for those that might not be in the know tell us a bit more about Genie and what you guys do.

[00:01:34] James: So we’re the market leader for Practice Management systems for Specialists and we include by the way GP’s is as a specialty there. So we've got more than 4,000 practices using Genie to run their practice and that means they're using it to do all their practice management in terms of appointment booking, billing and also managing the clinical workflows.

[00:01:57] So we think that's around 65% of all private practices in Australia that are using Genie.

[00:02:02] Pete: Yeah, Wow. Okay first so then because I was always looking around. I think you had over. 20,000 licenses or something back in 2018. What's the count now? who have you got and who are the customers and how many are there and what…

[00:02:15] James: yeah.

[00:02:15] So look, we've got the top 10 Specialties make up about 50% of our client base. Okay, we celebrated our 4,000th practice in October last year, which was a endocrinologist on the on the Sunshine Coast.

[00:02:29] Pete: Oh right? and you know that, you know the 4,000th.

[00:02:30] James: Yeah, we’ve headed down to her office. She took our, our new cloud Gentu product and so we really celebrated that and look no such sounds have been growing pretty rapidly since then who are our customers?

[00:02:41] They're still across Fifty something different different Specialties. They are have been we've been in business for 20 years so most them are on the desktop, but more recently more of our new practices are actually taking cloud. In the last quarter we've seen a 400 percent growth in in Cloud sales compared [00:03:00] to the same quarter last year.

[00:03:01] And for the first time we're seeing more new practices take our Gentu Cloud solution than desktop.

[00:03:07] Pete: Yeah. Okay

[00:03:07] James: Which is really exciting.

[00:03:08] Pete: Yeah, right

[00:03:09] Pete: because from I haven't followed it too much, but it. So Gentu those you've been working on it for a while, but it sounds like more recently. It's starting to really get some traction.

[00:03:21] James: It really is. Yeah. So look, we we I guess. When the company changed ownership is a couple of years ago. I got involved in reviewing strategy and seemed to me that the market would move to the cloud. There's an enormous benefit for our customers and their patients and that shift to the cloud and so but we felt like we were behind and probably falling behind so we quadrupled our investment in cloud and with with and got 50 50 people in development team focused on cloud and that's

[00:03:54] really making a difference. So you know we've invested I think well and you know really invested in getting the user

[00:04:00] experience, right and the customers who are moving on to it are loving it and that's you know, really generating great growth.

[00:04:06] Pete: Yeah, that's awesome. your experience. You've got a lot of experience broadly, but your experience isn't so much in the health space if I've read it correctly what what perspective do you bring to the company as a [00:04:20] I guess you've been CEO for quite a while now, but still coming coming with fresh eyes into the organization. How how is Health different to to other Industries? You've been involved in or how is it say?

[00:04:33] James: Look, it's interesting. So I've come from the accounting software industry where we're running running MYOB small business business where their companies just been that industry in facts just been through a massive transformation from desktop to to cloud and to platforms.

[00:04:49] And so that a lot of that's very familiar looking at the landscape. Bit behind where that market is but you know a similar set of opportunities and challenges facing us from a [00:05:00] from a technology point of view from a cultural point of view in terms of running the business so lot a lot that's very familiar to me and some real differences.

[00:05:09] I mean clearly we're dealing with with people's health and therefore, you know lives are at stake so that that makes a that that brings an added edge to it. But look I'm loving it because there is those similar opportunities. If I look back at the last decade in accounting software, you know the industries just exploded on the back of cloud on the back of moving to platforms.

[00:05:34] It's been huge value creation for for the shareholders in that in that in that industry, but also for the customers, you know, small businesses are so much better served than they were 10 years ago because of that shift. I think there's a similar opportunity here and given our customers are medical professionals as we deliver much more value to them and that shifted platform Cloud platforms.

[00:05:57] We've got an opportunity to really and [00:06:00] demonstrably improve patient outcomes across Australia.

[00:06:04] Pete: [00:06:04] What's your take got I'm just thinking about that cloud in Australia like Cloud practice Management Systems in Australia and say thinking about last five something years, you know, there's there's brand new guys that have built stuff from scratch and there's there's the the well-established practice management systems of going from, you know, server base to building a Cloud solution.

[00:06:26] I sometimes feel like everyone's on a Level Playing Field because ye you got to build the whole thing from scratch regardless of you know, how much experience you've got in there in the space how like so you've still got to build a cloud product from scratch how different is Gentu from the the the original Genie like [00:06:46] Solution how much can can you leverage off the old kind of tech? I'm going to use the term old Tech to build the new tech and yeah, how do you bring that…

[00:06:55] James: [00:06:55] Look it It's a great question. I think most desktop [00:07:00] companies who moved to the cloud make the mistake of trying to lift and shift and just they see it as a technology problem and it kind. The technology shift is necessary but not sufficient.

[00:07:10] Yeah. So really is about reimagining what's possible in the cloud and that's what we've done with Gentu. So we've really taken it for a fresh sheet of paper and and really reimagine what practice management solution systems can be in the cloud. Having said that we've got you know two decades of experience and thousands of customers with all of inside We’ve got a lot of knowledge.

[00:07:31] We know what customers want. We know what they using what they're not using what works for them. So, you know, we are we're optimizing for workflow efficiency, and we're over-investing in design in ux in that shift and it really is you know, you see the differences in the workflows that we're bringing and so I think our customers would find the cloud experience very familiar.

[00:07:55] But you know completely reimagined at the same time it

[00:07:58] Pete: [00:07:58] Yeah cool interesting. [00:08:00] So Genie was was a almost like a family-run company for a very long time if I've got that right?

[00:08:09] James: Yeah.

[00:08:09] Pete:Okay now now it's a very. Very different company backed by by PE by private equity and that's obviously a very huge cultural shift talk me through that process because you've been at the forefront of that Journey.

[00:08:22] So how's that kind of gone?

[00:08:23] James: [00:08:23] Yeah look at it is a big change, but I think in these Transformations, it's more about what doesn't change than what changes that’s important. So for us the first thing to in acquiring Genie was, and when I say acquire you know, the founding family are still shareholders Paul Carr who found the business still sits in a board and that, you know having that we've got great relationship with with him and he still we still go to him and get a history file and what's happened in the past.

[00:08:53] So that's been really really helpful and it's been really important for our customers for the business and for the for the [00:09:00] team to get that continuity. But the first thing to really understands look what's the secret sauce you know genie didn't get to be an absolute market leader by mistake. And so why why is that?

[00:09:09] What's that secret sauce and the secret sauce for Genie's really clear, you know, it's really huge focus on the customers and that comes through in a product that's really designed to make meet specific specialist requirements and really going through each specialty and understanding what they need and delivering for them and and deliver a great suport really over-investing in support compared to our competitors and be just being there for our customers to help them help them manage their practice and that of course has to be underpinned by great people.

[00:09:41] So we've really taken that secret sauce and look at look to not screw it up firstly and then you really look to look to how we can accelerate around that. Yeah, so we've been doubled. As the business since since buying the business and you know, we've really looked to put in a platform for [00:10:00] for growth and and and for the for the for the future and how that's been building out a new executive team double the size of the company investing a lot in product move to new offices.

[00:10:11] Pete: [00:10:11] Yeah I was going to say that I came to your office. I don't know a couple of weeks ago. I don't know why but I was expecting something in like a stuffy office block. I don't know I had this bad conception that was about like a wrong idea Pete but. It's a very funky new office and you've got your values on the walls and you got some pretty happy people walking around it’s pretty buzzing

[00:10:30] James: [00:10:30] Yeah it really is look, you know, we we’re super focused on culture.

[00:10:35] Pete: [00:10:35] Yeah that came across a lot.

[00:10:36] James: [00:10:36] Yeah. We just, you know, I think out there at an executive level we spend more time talking about culture than we do about revenue and sales and that that works and so, you know at its heart it means that we don't think we can be successful on any other metric if Employee Engagement is not going well

[00:10:52] So that's the. The first thing we focus on and and you know, we've really put a lot of investment into the team. We are super [00:11:00] focused on learning development. We've just just announced to our team that we putting every single person in the entire company through a formal design thinking program this year and that's yeah that's real real investment and hopefully hopefully that comes through and it sounds like you saw it. [00:11:15] Pete: [00:11:15] Yeah, I saw it, it looked really good. You said you got 50 devs or something. Now just on Gentu

[00:11:19] James: [00:11:19] so here. We're a hundred and fifty people now and half of that’s on the product side.

[00:11:25] Pete: [00:11:25] So just moving on collaboration in the health Tech space. I mean that's a topic that we've all done a lot of talking about but we've also talked about the fact that we all need to start doing something

[00:11:41] So thinking about Genie specifically, is there anything tangible you guys are doing to. Improve collaboration and health care

[00:11:48] James: [00:11:48] yeah, absolutely. First of all, we see the opportunity for us as building a platform of scale and that that implies requires [00:12:00] as based on collaboration. So we're investing

[00:12:04] Literally millions upon millions of dollars in collaboration right now. What does that look like? So it looks like first of all and we've really invested in FHIR. So we've made a strategic commitment to the FHIR standard and I we have with. Standards going to be required for collaboration. We think that FHIR going to it has emerged the winner

[00:12:25] The thing that really convinced me apart from a couple of my meetings with with Grahame Grieve. Yeah was the Apple decision to back FHIR a couple years ago and you've got to believe that the big Tech guys don't need to get behind this. It's inevitable and I think the companies like us can help help accelerate that so we've gone down that path

[00:12:44] We're investing and building an open platform. With cloud and Cloud Integrations, and that's that's means that we'll be able to interconnect and interoperate much better than than we have in the past and I think that will Foster Innovation [00:13:00] through new exciting players in the market helping them to integrate to our systems and get get to Market

[00:13:07] You know were also looking into new business models. So for example, we've got ongoing conversations with private hospitals. For example that most of these Specialists use Genie and there's very little ink into operability between those systems and you know, there's a lot that's a on the surface and obvious thing to obvious thing to fix but you go and talk to our customers and say hey, we've got x amount to spend on development and improving your software this year

[00:13:36] How much of that should we spend on solving that problem and they say none we've got other things we'd like you to be doing that's not a drive value for us. So we're thinking about new business models that really turns that Private Hospital in to our client and we say look, you know, we will come and build a great integration great work flow for your VMO’s

[00:13:55] It'll drive a huge productivity. Benefit for [00:14:00] you. It'll drive some better customer experience better VMO experience and we want to share in the in the in those benefits and that that's a that makes them our customer changes the Paradigm and we call that that business model interoperability as a service and it's we're out talking to people now and it's getting great traction and we're super excited about it

[00:14:20] That's gonna make a big difference

[00:14:22] Pete: [00:14:22] very cool. Very cool. So I was reading before that that Australia. Australia was recently ranked by below average for the use of digital in a clinical setting. I think we were below the international average for a percentage of healthcare providers that were using technology or mobile app’s

[00:14:43] So I think something like 77% of professionals here use Tech compared to like 94% in China and a bunch of other countries in your perspective then what why. Why aren't Australian doctors adopting Tech like other parts of the world do you think?

[00:15:00] [00:15:00] James: [00:15:00] look, He is that they're really interesting statistics and I'm just not surprised

[00:15:05] They we talked about doctors. We've done really detailed surveys with our customers and they want to use technology there’s there's they want to use technology that's going to drive real outcomes for their patients and improve efficiency in there and their practice is going to give give them more tools and that that they either

[00:15:25] The vast majority want to use new technology want to embrace it and there's a bunch that want to know more about to enable them to make those decisions and its really us as an industry that's living them down. I think you know, I look at this industry coming into it and I go there's some some pretty big problems here, you know, first of all, it's a very disconnected ecosystem

[00:15:45] I've got a client who. Who is great client and users really passionate about the use of technology in their practice? And he showed me this wonderful slide, which is a hand drawing of him of his technology [00:16:00] ecosystem in his practice and it’s completely disconnected solution and the title is my solution three years ago

[00:16:07] And he says, you know, click down my solution now and the gag is it's exactly the same, you know change and that's the problem. Right? We just you know, that's a disconnected ecosystem. And that's that's making it hard to use technology to you know, our industry is a UX crime scene. It's a the user experienced haven't invested in user experience the way other Industries have

[00:16:30] Software's hard to use the user the usability just isn't and the utility isn’t there and when we're adding more technology into a practice often that’s adding to the workload not detracting from it and that's got to change and we really have to change that in the third problem is it's a very fragmented ecosystem, you know, sorry very fragmented market

[00:16:53] So we think this 270 different technology providers trying to sell to the practices. [00:17:00] And most of them aren’t doing a great job. They are subscale college businesses, you know, not not delivering great Solutions not investing property it properly in technology and that's a problem. So it's problem for the for the good ones and there are some fantastic providers out there, but it's difficult for them to get break

[00:17:19] To get cut through and it's a problem for our customers because they get this there's all this noise and it’s very hard for them to filter through. So yeah, there’s quite big problems that are holding us back.

[00:17:33] Pete: [00:17:33] Yeah, I think as well as you were saying that I kind of had that realization that would probably a big part of it too is all about trust in the

[00:17:42] In the well, whether it's the process but it's all about data privacy and security as well. So I think that you know, clinicians and even patients to an extent that it depends on how how hard, you know, the industry gets beaten up in the media. But but if the perception is that. [00:18:00] There's not an element of trust they can provide to to software to you know, be custodian’s is further information

[00:18:08] Then they're going to stick with their fax machine in manila folders, I guess. So

[00:18:11] James: [00:18:11] Look kind of you know, I think silly when we ask our customers about. The cloud Security's on their mind, but you know as a technologist, I would say the problems of security the problems of privacy in the cloud. are solved

[00:18:27] So I'm glad that our customers take this issue seriously and ask the tough questions because they should but the answers are there and so the I don’t see that is a true barrier to shifting to the cloud, to shifting to new technology. In fact, I see a whilst a look around and see some real problems as I talked about in the industry that's holding back up take When I Look To The Future and and the not too distant future

[00:18:51] So the next five years, you know, we see some some really really exciting things happen happening and I'd say there's five big things that are going to happen that's going to [00:19:00] transform things in the first thing I think cloud is the future, you know, the next five years. We're going to see significant migration to the cloud and use of cloud Technologies

[00:19:09] So even if customers aren't moving completely to the cloud, they'll be using Cloud Technologies as part of their overall solution that shift to the cloud is going to really Drive connection to the patients and it's going to automate it's going to help our practices automate their patient journey, and then once we've got both practitioners and patients, you know using the same technology

[00:19:34] We're going to see platforms of scale emerge and that's going to change the game. Those platforms of scale are going to mean that that disconnected ecosystem. Finally truly gets gets connected up and then perhaps most excitingly now. The fifth point is once we've got. Platforms of scale and connected ecosystems all that data that's sitting inside the EMR sitting inside

[00:19:55] The practice management system is going to be freed. And that's going to get out and [00:20:00] power Ai and you know power real insights that little drive a big big Improvement in patient outcomes. Yeah.

[00:20:07] Pete: [00:20:07] No that last point is really important as well. And I think it also like they'll be they'll be when I speak to people about

[00:20:14] Utilizing data with artificial intelligence in good ways is it sad sometimes the. The mindset of some people that would be well using data is is a bad like there's all these negative connotations with utilizing data, but there was this some pretty cool stuff that you guys have done recently even with with some Partnerships with some guys using data for good things

[00:20:37] James: [00:20:37] Absolutely. We've just announced a great partnership with Movember. Yeah, and that what that what a great organization apart from the the dodgy facial hair they’ve sparked, but they've they've raised a lot of money and they really take take their responsibilities for delivering Better Health outcomes

[00:20:54] Really seriously they’re really determined to drive change. So we love what they're doing and we're [00:21:00] fortunate enough to serve more than 90% of of urologists probably urologists and in Australia, and so it just made sense to get on board with what what November trying to do to solve. To help prostate cancer sufferer’s

[00:21:13] It's a great partnership. And we're looking forward to adding any real value to our customers and making a difference in the fight against prostate cancer.

[00:21:23] Pete: [00:21:23] Have you heard about beard season, by the way?

[00:21:23] James: I haven't.

[00:21:23] Pete: Yeah that that the beard thing that’s about skin checks, but anyway we’ll talk about that later, we’ll google that later.

[00:21:30] James: [00:21:30] My wife’s struggling with the idea of me grow a mustache

[00:21:33] Pete: [00:21:33] You could just back it up and just make it make it easy beard season and raise money for skin cancer awareness, but then that would be good

[00:21:39] Where were we? So the look we’ve talked a little bit about you know the need to open up collaboration interoperability and all of that. What do you find on a day today though that your doctors really want from from you guys? From Genie from their solution.

[00:21:59] James: [00:21:59] What do they [00:22:00] really want? So that the top three things they want

[00:22:02] So we've done the we've done the survey. We know what they want and the the top three things they want in the first thing they want is they want to improve their patient experience. They want to drive practice efficiency and they want to drive doctor efficiency so they can see see more patients

[00:22:16] That's really clear. Yeah, so that's what we're that's what we're trying to deliver and we we focus our now significant development resources on delivering. Yeah.

[00:22:25] Pete: [00:22:25] And so then finally what's next for you guys.

[00:22:29] James: [00:22:29] It's interesting your mentioned about AI before and you talk to people in the I presume doctors who could be using this in they’re quite they’re quite

[00:22:39] Resistant that's not their experience. So, you know when we've done surveys we found that doctors are super excited about what AI could bring. If not super positive about it at least really really curious ones wanting to know more. So the most exciting thing we're working on at the moment as an AI program

[00:22:56] So and and you know that. Fits into [00:23:00] part of our platform Vision, so we're well into a major build of our Cloud platform Gentu part of it, but we're also building a series of shared services that will plug into both Gentu and into our into our desktop Genie solution for those customers and those Solutions are aimed at automating the patient Journey

[00:23:22] So we're building out a series of. Automated forms offerings partnership with Hot Docs as well underway, and we're delivering some great online appointment solutions for our customers soon in a range of things that automatics that journey and then connecting the disconnected ecosystems. So we're launching a cloud Marketplace shortly and that will really help our customers provide safe

[00:23:50] Authorized recommended Integrations to third parties and then finally as I said most excitingly and how we bring bring all that together to power [00:24:00] AI and to help deliver patient outcomes.

[00:24:03] Pete: [00:24:03] Nice one. Looking forward to seeing how that all plays out. Is there anything else

[00:24:07] James: [00:24:07] Yeah, the sure is, you know, as we think about this this platform we're fortunate to have backers private equity backers that want to build a much much bigger. Healthcare IT business ifm are a great partner and the underlying investor is actually Hesta the healthcare industry super fund. So they're really aligned around our purpose

[00:24:31] Obviously they want to a return for their members, but they genuinely and strategically care about improving the healthcare system as well. So we're really excited. We're really looking for Investments that will accelerate that platform Vision. So, you know, we're hoping to we're actively out there looking for acquisition partnership opportunities that will help make that a reality more quickly

[00:24:48] Pete: [00:24:48] Very cool sounds like it'll all come together. So that's

[00:24:51] James: [00:24:51] That’s the plan

[00:24:52] Pete: [00:24:52] That’s the plan. Very excited to watch it all play out. I left some notes in the show notes on how people can check out more of what you guys do and beard season [00:25:00] that the James I really appreciate your time. Thanks so much for coming in

[00:25:04] James: [00:25:04] My pleasure. Thanks for having me

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Marcus Wilson is CEO of Surgical Partners, a solution that is helping practices around Australia integrate their accounting information with their practice management system.

He is a former healthcare analyst for Macquarie Group, and an Engineer by training. Marcus is passionate about implementing technology-based solutions for the complex challenges facing healthcare practices.

In this chat with Pete, they cover the inefficiencies of back office processes in health, the exciting world of healthcare-FinTech, and the impact on the Australian GP of the emergence of new payment models onto the scene like AfterPay, Blockchain and Cryptocurrency

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Ami Assigal is the Director of Practice Partners, a group of Healthcare Business Consultants helping clinics achieve their goals of profitability and growth.

Ami has a wealth of experience in all aspects of running a medical centre. She an MBA specialising in finance, and a Diploma in Practice Management, so she knows her stuff when it comes to running a successful medical practice.

Ami loins Pete in the studio to talk about the concept of Virtual Practice Management, and how it's revolutionising the day to day of busy GPs around the world. She also touches on the technology and tools that GPs need to run a successful and profitable practice.

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Karen Finnin is a Physiotherapist, and the Director of Online Physio, who specialise in providing long distance Physiotherapy consultations to people who have trouble accessing traditional care.

She's been a physio for 20 years, and worked in many rural and remote areas, here and abroad, and in that time identified the recurring need for patients in remote areas to have better access to quality care for injury management.

Due to the success of Online Physio, she has become one of Australia's leading authorities when it comes to telehealth, and is passionate about opportunities that intersect between health, business and technology.

In this chat with Pete, Karen reflects on the rise of telehealth in allied health, the technology needed to be an effective Telehealth provider, the funding for Telehealth, and some hot tips for aspiring entrepreneurs about what makes a stand out Telehealth platform.

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Matt Bardsley is CEO of MedicalDirector, one of Australia's leading Practice Management Software providers. In this episode, Pete and Matt address questions like: is building software for healthcare a pain or pleasure economy? What's the right kind of investment to build innovative technology? Has humankind outpaced Darwinism?

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Ariel Garten is CEO and co-founder of Muse - the brain sensing headband which is used by hundreds of thousands of people around the world. Bloomberg describes her "an innovator who completely remakes reality". She is featured in over 1000 articles and TV spots including Fortune, NBC, CBS, CNET, Business Inside (50 sexiest scientists!), Times India, Huffington Post, GQ, Tim Ferris, Popular Science, New York Times, and multiple times on CNN, Forbes, Wall Street Journal and Tech Crunch. She has a TED Talk called "Know Thy Self, With A Brain Scanner" and even does her own podcast about mindfulness and meditation called "Untangle".

Ariel chats with Pete about the technology and science behind Muse, the application of meditation in a clinical context and how Aussies really really like meditation.

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Rafic Habib is the CEO and co-founder of Clinic To Cloud, a cloud based practice management system that is striving to optimise Medica Practices and enabling better patient engagement. We talk about the adoption of cloud by the industry, and his team's approach to solving big problems in healthcare.

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Katrina Otto is the Principal and Owner of Train IT Medical, and is the self proclaimed "Switzerland of HealthTech vendors" - she likes all of them. With a strong track record of delivering results, Katrina has carved out a niche as one of Australia's leading medical software trainers. She helps practices make informed decisions about how best to use technology to provide better healthcare.

In this episode Katrina chats with Pete about the importance and intricacies of sharing health data, the adoption of tech in General Practice, and the growth of telehealth in Australia.

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Dr Ben Hurst, the CEO and Founder of HotDoc - Australia’s most trusted patient engagement platform - chats with Pete about the adoption of technology in General Practice (including cloud), emerging technology and the importance of trust between clinicians and vendors.

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Dr Maryam Sadeghi is CEO and co-founder of MetaOptima, the creators of DermEngine and MoleScope - innovative and intelligent technology for imaging, documentation and diagnosis of skin conditions and skin cancer, powered by artificial intelligence.

Maryam talks with Pete about innovation, and the impact of Artificial Intelligence in healthcare.

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Pete chat's with the "Father of FHIR" Graham Grieve about the motivations and drivers behind the plumbing of healthcare data. Check out the FHIR community at www.fhir.org

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Tess Van De Rijt is CEO and Founder of Patient Connector, and is solving the complexities facing patients when being referred to a specialist doctor.

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Dr Ganesh Naidoo is Medical Director of the Healius brand Health & Co, and has seen primary care from many perspectives - from within a clinic he started himself, to within the biggest of Healthcare corporates in Australia. Ganesh talks with Pete about the opportunities and challenges facing primary healthcare today and in the future.

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Dr Todd Cameron: GP, Clinic Owner, Health Executive, Mentor, Speaker and White Board & Stationery Connoisseur. He joins Pete for a wide ranging conversation about the changing dynamics of healthcare and technology for the GP of today, and tomorrow.

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In this episode Pete chat's with Dr Robert Laidlaw of Secure Health Chain about Blockchain and Healthcare.

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When recreating the 1942 Japanese bombing of Darwin in Virtual Reality isn't enough, what do you do next? If you're Anshul Dayal, CEO and Co-Founder of Neuromersiv, you look to use your creative talents and Virtual Reality expertise to make stroke and brain rehabilitation more engaging and fun. Anshul chats to Pete about emerging tech in health like virtual reality and augmented reality and the role it will play in the near future.

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Dr Merran Cooper, founder of Touchstone Life Care chats with Pete about how technology can be an enabler of a healthy death.

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Digital Health expert Tim Blake joins Pete in the studio to talk about social prescribing, unpacks what is digital health and why, the emerging needs of the patient and new models of care in this ever changing healthcare landscape.

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Silvia Pfeiffer, CEO and co-founder of Coviu, talks with Pete about telemedicine, medicare, regional and remote Australia, writing a book, and how she doesn't do blood.

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Keep an eye out for the Talking HealthTech podcast in 2019!

Talking HealthTech: Recent Episodes

Peter Birch