Engati CX: Recent Episodes
engati
In today's episode of the engatica interview series, we spoke to Frank Mattes, an expert in corporate business-building, advisor, and author. He talks about the key characteristics of a successful corporate startup and much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers worldwide. A platform that provides the latest news on AI, Automation, and technologies to help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #insurance #technologytrends #artificialintelligence #business
In today's episode of the engatica interview series, we spoke to Olivier Laborde, Chief Web3 Evangelist. He talks about the key challenges businesses face regarding digital transformation and how to overcome them.
The engatica interview series is a powerhouse of insights from industry experts and influencers worldwide. A platform that provides the latest news on AI, Automation, and technologies to help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #insurance #technologytrends #artificialintelligence #business
In today's episode of the engatica interview series, we spoke to Aruna Kolluru, Chief Technologist, AI at Dell Technologies. She spoke about how Generative AI technology will shape the future of business for enterprises in the next few years.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #insurance #technologytrends #artificialintelligence #business
In today's episode of the engatica interview series, we spoke to Jordan White, Founder of Carbon Box Media. He talks about measuring the success of a paid traffic campaign for an e-commerce store and discusses the importance of retargeting and how you utilize it in e-commerce campaigns
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #insurance #technologytrends #artificialintelligence #business
In today's episode of the engatica interview series, we spoke to Yakup Özkardes-Cheung, the Content AI King on the show. He talks about how generative AI has evolved over time and what new advancements can we expect to see in the future?
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #datascience #data #bigdata
In today's episode of the engatica interview series, we spoke to Jeff Jockisch, Data Privacy Researcher and a Co-host of YBYR. He discusses the potential implications of AI and machine learning on data privacy and the challenges and limitations of anonymising data to protect privacy
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #datascience #data #bigdata
In today's episode of the engatica interview series, we spoke to Geoff Strauss, Professional storyteller and author of the book "The Book On Case Studies". He highlights determining the appropriate research method for a specific case study. We also discuss the limitations or criticisms of using the case study research method and how you address these in your work.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #datascience #data #bigdata
In today's episode of the engatica interview series, we spoke to Frits Israël Chief Executive Officer at AGI Laboratory. He talks about do to see the potential for AI to impact society in the future positively and tells us if there are any concerns or challenges that need to be addressed in the development and implementation of AI.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #datascience #data #bigdata
In today's episode of the engatica interview series, we spoke to Laila AL Hadhrami, Smart and Sustainable Cities and Metaverse Advisor and a global keynote speaker. We discussed what privacy and security concerns must be addressed in the metaverse and how does she see metaverse technology impacting businesses.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #datascience #data #bigdata
In today's episode of the engatica interview series, we spoke to Semih Kumluk, Digital Academy Senior Manager at PwC. We spoke about counselling and upskilling Middle East leaders on digital transformation and some key challenges you see companies facing in this area, and how can they best address them.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #datascience #data #bigdata
In today's episode of the engatica interview series, And today we have Dora Boussias, Senior Director, Data Strategy & Architecture at Stryker on the show! We spoke about the top 3 pitfalls on the way to becoming data-driven and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #datascience #data #bigdata
In today's episode of the engatica interview series, we have Daniel Uribe, Co-Founder & CEO of GenoBank.io on the show! We talk about how is blockchain being used to tackle privacy and personal data protection and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #nft #nonfungibletokens #artificialintelligence
In today's episode of the engatica interview series, we have Jonathan Briggs, eCommerce Automation, Fulfillment, & Transportation Expert! We talk about how do you measure the success of a paid traffic campaign for an e-commerce store and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ecommerce #ai #businesstechnology #ecommercebusiness
In today's episode of the engatica interview series, we have Anna Danes, Digital Ethicist who works with organizations to create frameworks and practical methods to ensure responsible developments in AI! We spoke about how you approach identifying and addressing ethical issues in data collection and use and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #bigdata
In today's episode of the engatica interview series, we have Kurt Elster, Shopify expert and a Host of The Unofficial Shopify Podcast (2 million plays) on the show! We talk about how can brands use data and analytics to make strategic business decisions for the e-commerce platform and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #bigdata #datascience
In today's episode of the engatica interview series, we have Amanda Obidike Data Scientist and TechWomen100 Winner, on the show! We talk about What is the importance, how business intelligence work and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #bigdata #datascience
In today's episode of the engatica interview series, we have Sue Turner, AI & data governance & ethics specialist and Chief Executive at AI Governance Limited, on the show! We talk about how can we ensure that the data used to train and operate AI systems is accurate, representative, and unbiased and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #artificialintelligencetechnology #technology
In today's episode of the engatica interview series, we have Andreas Welsch, Chief AI Strategist at Intelligence briefing on the show! We talk about why your business should care about generative AI and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #artificialintelligencetechnology #technology
In today's episode of the engatica interview series, we have Nadine Manjaro, Director Telecommunications/IoT Industry Expert focused on 5G Data Analytics on the show! We talk about Which technology has brought about a revolution in the telecom space, what problems are yet to be solved and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #innovation
In today's episode of the engatica interview series, we have we have Ritesh Jain Fintech Founder & Advisor on the show! We spoke about eChallenges of the payment innovation and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technologytrends #technology #tech #artificialintelligence
In today's episode of the engatica interview series, we have Dave McColl, Co-Founder & Senior Consultant at MXRB Consultants LLP on the show!We talk about Building digital assets in the Metaverse - is the world ready for it and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #artificialintelligencetechnology #fintech
In today's episode of the engatica interview series, we have Jo Peterson, Vice President Cloud & Security Services at Clarify360 on the show!We spoke about how the digital economy exposes the data of all citizens to cyber threats and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #bigdata
In today's episode of the engatica interview series, we have the CEO of EyeMail, Inc., Lisa S. Jones, on the show! We talk about how we scale up our email marketing, how to generate marketing-qualified leads and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
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Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
automation #ia #automationindustry #intelligentautomation #automationindustry
In today's episode of the engatica interview series, we have Dr Joe Perez, Chief Technology Officer (fractional) at SolonTek Corporation on the show! We spoke about how can we bring about the convergence of modern technologies in today’s age and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #bigdata
In today's episode of the engatica interview series, we have Alf Rehn, Professor of innovation, design and management at the Faculty of Engineering, the University of Southern Denmark on the show! We talk about how can we understand the process of innovation and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
businesstechnology #business #businessideas #technology #innovation
In today's episode of the engatica interview series, we have Badr Boussabat “Sr. Advisor at Eastnets, President & Founder AI together on the show. We talk about how will AI be integrated with the company’s overall strategy and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #artificialintelligencetechnology #technology
In today's episode of the engatica interview series, we have Stephen Harwood, Founder of TechnoForeSight, on the show! We spoke about emerging technologies in 2023 and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technologytrends #technology #tech #artificialintelligence
In today's episode of the engatica interview series, we have Lauren Hawker Zafer, Global Tech Head of Training and Education at Squirro on the show! We talk about what role will AI play in the skills development of students & employees and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #womenintech #womeninbusiness
In today's episode of the engatica interview series, And today, we have Dr. Valeria Sadovykh, Technology Strategist at Microsoft on the show! We talk about how can we use AI for social innovation and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #decisionintelligent
In today's episode of the engatica interview series, And today, we have Ken Herron Chief Growth Officer at UIB on the show! We spoke about what are the biggest challenges when launching a new marketing initiative and how they can be resolved and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technologytrends #technology #tech #artificialintelligence
In today's episode of the engatica interview series, we have Reid Blackman, AI Ethics Advisor and Author "Ethical Machines" on the show! We talk about how we can build transparency into AI Projects and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #ethics #technologytrends #artificialintelligence #business
In today's episode of the engatica interview series, And today we have Prof. Agnis Stibe Hyper-Performance and Human Artificial Intelligence expert on the show! We talk about how can hyper-performance remove the root causes of human thinking and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #businesstechnology
In today's episode of the engatica interview series, we have Kendall Matthews, a Business software & Intelligent Automation Influencer on the show! We talk about how Intelligent Automation manages data to manage big data and turn it into insights for marketing teams and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
automation #ia #automationindustry #intelligentautomation #business
In today's episode of the engatica interview series, we have Vincenzo Marchica, Chairman of Intelligent Automation Congress on the show! We talk about why are businesses turning to intelligent automation and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
automation #ia #automationindustry #intelligentautomation #business
In today's episode of the Engatica interview series, we have Dan Lohrmann, Field Chief Information Security Officer (CISO) for Public Sector & Client Advisor at Presidioon the show! We talk about how has technology been used to better customer experience and how crucial is cybersecurity as a parameter in the whole process and much more.
The Engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #cybersecurity #cybercrime #cyber #technology
In today's episode of the engatica interview series, And today we have Christophe Zoghbi, Founder & CEO at Zaka on the show! We talk about how can SMEs deliver a better customer experience with new-age automation tools and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #customerservice #businesstechnology #customerexperience
In today's episode of the engatica interview series, we have Fredrik Hofflander, CTO, eghed on the show! We talk about 3 Ways to Drive Business Growth Using AI and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #businesstechnology
In today's episode of the engatica interview series,we have Bart Veenman, CCO of Humans.ai and tech influencer, on the show! we talk about what is generative AI and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #generativeai #contentcreation
In today's episode of the engatica interview series, we have David Sciarrino, Smart Building and IoT Expert; Consultant, and Advisor President of Source IoT on the show! We spoke about how IoT as a technology contributes to high-performing financial assets and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technologytrends #technology #tech #artificialintelligence
In today's episode of the engatica interview series, we have Adora Nwodo Software Engineer, Multi-Published Author & Global Speaker on the show! We spoke about where is DevOps headed, what are the advancements happening and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
AR #VR #virtualreality #augmentedreality #africa
In today's episode of the engatica interview series, And today we have Dora Boussias, Senior Director, Data Strategy & Architecture at Stryker on the show! We spoke about the top 3 pitfalls on the way to becoming data-driven and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #datascience #data #bigdata
In today's episode of the engatica interview series, And today we have a 9x Award Winner in AI and Open Source, Senior Machine Learning Engineer At Twitter Jigyasa Grover on the show! We spoke about the challenges that many companies face in making data-driven decisions and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #bigdata
In today's episode of the engatica interview series, And today we have BILL SCHMARZO the chief technology officer of the Big Data Practice of EMC Global Services on the show! We spoke about disciplines that drive organizational empowerment and digital transformation and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #bigdata
In today's episode of the engatica interview series, we spoke to Chief Operating Officer (COO) at Incited- Daniel Fiehn on the show! We talk about Breakthrough Theory and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #IT #technology #informationtechnology #tech
In today's episode of the engatica interview series, we have Nandan Mullakara on the show- Founder of Bot Nirvana, RPA. They are on a mission to connect Intelligent Automation leaders through their Digital Automation club on the show! We talk about what role chatbots play in the entire Intelligent Automation cycle and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
automation #ia #automationindustry #intelligentautomation
In today's episode of the engatica interview series, we spoke to Theodora Lau Book Author - Beyond Good, Founder of Unconventional Ventures, and Podcast Host - One Vision on the show! We talk about How AI is changing the Fintech landscape currently And where is it headed and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #metaverse #meta #facebook #business #automation
In today's episode of the engatica interview series, we spoke Susan Walsh - The Classification Guru on the show! We talk about how should brands solve the problem of incomplete data and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
data #database #dataanalytics #datascience #ai #technology #datastructures
In today's episode of the engatica interview series, we have Melissa Slaymaker, Director of the Women in Tech Talent Hub on the show!We talk about how AI is shaping the Fintech space for the next couple of years and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #womenintech #womeninbusiness
In today's episode of the engatica interview series, And today we have Kate Arndt , AI and Analytics Enthusiast on the show! We spoke about how Industry 4.0 technologies are changing manufacturing and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
industry4point0 #technology #industry40 #tech #artificialintelligence
In today's episode of the engatica interview series, we spoke to Dr Martha Boeckenfeld, Influencer for Digital Platforms & Ecosystems, Metaverse, Blockchain and a Tech Enthusiast. She talks about how will the metaverse reframe human-centred experiences and how will success in the metaverse be measured for businesses
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #metaverse #meta #facebook #business #automation
In today's episode of the engatica interview series, And today we have Alison Alexander, Co-Founder & Director of Ethics & Social Policy at Metacampus on the show! We spoke about what are the ways in which web3 has changed the business landscape of different industries and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
metaverse #web30technology #metaverseexplained #technology #fashiontech
In today's episode of the engatica interview series, we have Shabnoor Shah, Principal Open Leadership Global Lead & Executive Coach at Red Hat on the show! We talk about how to shape an open culture and open leadership mindset in organizations and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
leadership #leadershipdevelopment #womeninleadership #leadershipcoach #culture
In today's episode of the engatica interview series, we have Chief Technology Officer AT SustainChain™ on the show! We talk about simple analogy - how should we approach combining emerging technologies and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #businesstechnology
In today's episode of the engatica interview series, we have Vidhi Chugh Data Transformist and AI Strategist, and a Senior Manager at Walmart Global Tech on the show! We talk about the challenges of implementing AI as a function of the priorities or resources that different countries may have and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #businesstechnology
In today's episode of the engatica interview series, we have Kate Bradley Chernis, CEO at Lately.ai on the show! We talk about What GPT-3 is, how it works and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #businesstechnology
In today's episode of the engatica interview series, we have Kieran Gilmurray, a technology influencer who is helping businesses implement intelligent automation, data analytics, RPA, AI, and more on the show! We talk about What are some of the greatest automation that affects normal peoples' lives today and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-LinkedIn: https://www.linkedin.com/company/join-engatica/Twitter: https://twitter.com/joinEngaticaFacebook: https://www.facebook.com/joinEngaticaInstagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
automation #ia #automationindustry #intelligentautomation
In today's episode of the engatica interview series, we spoke to Dominik Strub-Tiedt, transformation Consultant at Dr. Pascal Sieber & Partners AG on the show! We spoke about how can owners/operators improve the connectivity potential of IoT devices and break free from the stove-piped architecture of existing systems and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
iot #technology #tech #ai #internetofthings #automation #innovation
In today's episode of the engatica interview series, we have Cristina Duta Director of Intelligent Automation at AECOM on the show! we talk about the evolution of automation: from RPA to Intelligent Automation to hyper-automation and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
businessnews #business #businesstechnology #transformation #IA
In today's episode of the engatica interview series, we have LianeThompson (Robot Fish Lady) - CEO at Aquaai Corporation, one of the 20 Women Driving The Future of ClimateTech and Blockchain to Follow by Forbes on the show! We talk about the science and technology that can help save the ocean and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #tech #business #businesstechnology #ocean #innovation
In today's episode of the engatica interview series, We have research & Education on Supply Chains, passionate about innovation - Open technologies - Data sharing - IoT, and AI Herve Legenvre on the show! We talk about how can we blend academic and practitioner thinking to create unique learning experiences and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #tech #business #businesstechnology #digital
In today's episode of the engatica interview series, we spoke to Rebecca Huus, Intelligent Automation Enthusiast, RPA, and a Business Analyst on the show! We talk about the Challenges of RPA Implementation and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #rpa #data #tech #robotics #COE
In today's episode of the engatica interview series, we spoke to Andreas Schmelzer, Head of Digital Transformation & Services at Porsche Holding on the show! We talk about how is Intelligent Process Automation Different from Robotic Process Automation and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
businessnews #business #businesstechnology #businessideas #transformation
In today's episode of the engatica interview series, And today we have Rudy Shoushany, Blockchain, (Web3 enabler) Digital Transformation Management Advisor on the show! We talk about what the biggest difference between MENA region and other parts of the world are and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #digitalstrategy #business #digital #digitalmarketing #digitaltransformation
In today's episode of the engatica interview series, Today we have Luke Smaul, Technology Executive, Author, Speaker, and Thought Leader on the show! We talk about how to define the transformation from Industry 3.0 to Industry 4.0 and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #transformation #business #digital #digitaltransformation
In today's episode of the engatica interview series we spoke to we have Julie Barbier-Lebalan, Chief Executive Officer at Merit Incentives and Forbes Top 20 Women behind Middle Eastern Tech brands on the show! We spoke about how can businesses “unlearn” and transform their media models to suit the current business climate and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
business #businessnews #businesstips #businesstechnology
In today's episode of the engatica interview series, we spoke to Banele Ngobe, a technology expert! We talk about the benefits of digital financial services and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #finance #business #digital #digitalfinance
In today's episode of the engatica interview series, we spoke to Joti Balani, Award-winning, Creative Technology and Design Architect delivering human-centered AI Assistants that generate Emotional, Ethical & Economic brand value for Fortune 100 Enterprises. We talk about How is conversational AI playing an important role in the implementation of digital transformation in any organization and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #insurance #technologytrends #artificialintelligence #business
In today's episode of the engatica interview series, we spoke to a Developer Advocate at Comet and a data science influencer Kristen Kehrer on the show!. We talk about What does company data tell you, What data do you actually need to look at and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
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About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
data #database #dataanalytics #datascience #ai #technology #datastructures
In today's episode of the engatica interview series, we spoke to the Founder of First Continental Consulting, tech influencer Eveline Ruhlin on the show! We spoke about GenZ’s eCommerce involvement (fashion, gaming, banking) and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
metaverse #web30technology #metaverseexplained #technology #fashiontech
In today's episode of the engatica interview series, we spoke to Lasse Rindom, the head of Digital Strategy and Implementation at zzzZenz Organic on the show! He helps us understand Digital Strategy in the Context of Digital Transformation and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #business #digital #digitalstrategy
In today's episode of the engatica interview series, we spoke to Yakup Özkardes-Cheung, the Content AI King on the show . We talk about how to use AI within your content marketing strategy and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #insurance #technologytrends #artificialintelligence #business
In today's episode of the engatica interview series, we have Aditya Ranjan Patro, Global Tech Influencer on the show! We talk about Human Behaviour, Emerging Technologies and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #tech #innovation #engineering #business #technews #science #coding #computer
In today's episode of the engatica interview series, we have Machine Learning Solutions Engineer at Hugging face - Rajiv Shah. We talk about Can you talk about the Increased Demand For End-To-End AI Solutions and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #machinelearning #technology #tech #programming
In today's episode of the engatica interview series, we spoke to Robert Daigle, Sr. Manager, Global AI Business at Lenovo on the show who is on a mission to make AI accessible for all. We talk about AI pitfalls to avoid when implementing Ai solutions and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #machinelearning #technology #tech #programming
In today's episode of the engatica interview series, we spoke to the Co-Founder of Edge Tech, Harrison Goode. We talk about attraction and retention strategies – How are companies adapting, what is working, what’s not and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
retention #stratergy #upskilling #softwarecompany #ai #technology
In today's episode of the engatica interview series, we spoke to - Kohei Kurihara Chief Executive Officer at Privacy by Design Lab on the show! We spoke about Personal data protection and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #privacy
In today's episode of the engatica interview series, we spoke to, Ayelet Elstein VP of EMEA at Lakeside Software. We spoke about why the financial sector is leading the way in digital employee experience and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join... Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #data #innovation
In today's episode of the engatica interview series we spoke to Chief Data Officer at YUBI - Mathangi Sri, We spoke about how do data-driven solutions help businesses and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
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Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #data #business #database
In today's episode of the engatica interview series, we spoke to Gerinna Wang Founder and CEO of WE Chain. She is also a Seasoned business leader in the technology industry across ANZ, ASEAN and Greater China.We talk about the ways in which Blockchain can improve the insurance industry and so much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
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Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #insurance #technologytrends #artificialintelligence #business
In today's episode of the engatica interview series, we spoke to A true icon and trailblazer standing for the unification of the African tech space - Lavina Ramkissoon, we talk about How to see AI shaping the Fintech space for the next couple of years, What are some of the key challenges that can be addressed with AI and so much more
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #aimodel #ai #technology #edtech #fintech
In today's episode of the engatica interview series, we spoke to CEO at illumex.ai , Inna Tokarev Sela. We talk about topics such as challenges that many companies face in making data-driven decisions and much more.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #technology #ai #database #dataanalytics #datascience
In today's episode of the Engatica interview series, we spoke to , Technical Expert- Cybersecurity at Siemens Technology - Shiv Kataria , about what steps should organisations take to ensure the cybersecurity of their AI-powered solutions, and much more.
The Engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #cybersecurity #technology #aisolutions #business #ai
From Marketing to Technology, from a start-up to a Fortune 500 company, from an Analyst to SVP and Director - with experience of over 20 years, we have with us today, Nicholas McQuire. He talks about the ways in which businesses can effectively use these large-scale AI models to solve their problems
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #business #security #technology
In today's episode of the engatica interview series, we spoke to Andeed Ma, President and Chairperson of Governing Council of Risk and Insurance Management Association of Singapore (RIMAS) and a Cloud Business Leader
He talks about how we should fix the biases that are introduced into AI models that are present in large training datasets. He throws light on how to ensure fairness and ethical aspects of various AI-powered applications.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #business #technology #futuristic #automation #ethics #ai
In today's episode of the engatica interview series, we spoke to Merve Hickok, Founder @AIethicist.org.
In this interview, Merve talks about how Tech giants are trained with AI systems that claim to have strict guidelines and principles. and if they are making these decisions considering the best interests of the people. She also talks about democratic frameworks to define these guidelines.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #ai #business #technology #ethics #ethicalai #responsibleai
In today's episode of the engatica interview series, we spoke to David Gamez, an Expert in artificial intelligence and machine consciousness and Lecturer in Computer Science at Middlesex University. He talks about how should we measure something like consciousness. Is it binary? Does a system has consciousness? Or can it be measured in units similar to how we measure IQ or EQ scores?
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #tech #business #businessideas #machine #data #conscience
In today's episode of the engatica interview series, we spoke to Sidarttha Bezbora, CEO/Founder at VOAX Sports-Web3/NFT/Metaverse Platform.
Today the majority of the users of web3-based products are either firm believers of the underlying blockchain technology or speculators who just want to capitalize on the hype cycle. Sidarttha highlights why NFTs become a part of our normal day-to-day life, a time when there are a lot of users who are not tech savvy or traders and they use the product just for the utility it offers.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
web3 #web30technology #nft #sports #technology
In today's episode of the engatica interview series, we spoke to Filippo Chisari, VP Marketing @ illumex.ai and a Web3 & Blockchain influencer. He talks about “Blockchain as a Service” and highlights the combination of the two hottest technologies - AI and blockchain and tells us what kind of interesting applications will come up harnessing the power of these technologies
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #blockchain #blockchaintechnology #business #technology #web3
In today's episode of the engatica interview series, we spoke to Kaveer Baharee, Founder of an award-winning Blockchain-AI tech startup -Ubiquity AI. He talks about DeFi or Decentralised Finance and tells us what are the interesting ways in which DeFi could change the landscape of lending
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #ai #businessautomation #technology #futuristic
In today's episode of the engatica interview series, we spoke to Nathan-Ross Adams a Data and a tech lawyer who helps Africa’s most innovative organisations navigate their digital, data and tech law challenges. DeepFake is one of the AI models which got famous for its capability of generating realistic videos of humans talking in their own voice from a reference video of another person. This technology scared many people because a video of an event happening can no longer be considered legal evidence if deepfake can fabricate such a video. Nathan tells us how the legal community sees this and shares his thoughts
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #automation #deepflake
In today's episode of the engatica interview series, we spoke to Shyamala Prayaga, Conversational AI and Deep Learning @ NVIDIA. She talks about the challenges that come up when we try to transition from text-based conversational agents to voice-enabled conversational agents and shares her predictions for the future of conversational AI.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies will help you grow your business.
Website: www.engatica.com
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Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
conversationalai #ai #artificialintelligence #automation #userexperience #customerexperience #business #technology
In today's episode of the engatica interview series, we spoke to the Founder of The AI Journal, Tom Allen who talks about AI Journal, which is a free open-source information hub on AI technologies and throws light on open-source business models in the tech space.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you have unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #artificialintelligence #automation #business #ai
In today's episode of the engatica interview series, we spoke to Mario M Pawlowski the CEO @ iTrucker and the Chief Vision Officer @AVATAVERSE. He talks about how will the metaverse unfold and transform enterprises and how will the metaverse reframe human-centred experiences
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
metaverse #meta #technology #artificialintelligence #business
In today's episode of the engatica interview series, we spoke to Dr Martha Boeckenfeld, Influencer for Digital Platforms & Ecosystems, Metaverse, Blockchain and a Tech Enthusiast. She talks about how will the metaverse reframe human-centred experiences and how will success in the metaverse be measured for businesses
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #metaverse #meta #facebook #business #automation
In today's episode of the engatica interview series, we spoke to Fabian van der Merwe, from Microsoft and a Blockchain & AI Influencer. He talks about “Decentralised Autonomous Organisations” also known as DAOs. hE also throws light on the interesting possibilities that come up with the concept of DAOs
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #blockchain #dao #business #technology #futuristic
In today's episode of the engatica interview series, we spoke to Marisa Tschopp, Human-AI Interaction Researcher @ scip AG. She talks about anthropomorphism (why humans humanize non-human agents) and the CASA paradigm (people treat machines as social actors)
Marisa's profile on engatica- https://engatica.com/innovators/maris...
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join... Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
In today's episode of the engatica interview series, we spoke to Jeff Winter, Industry Executive at Microsoft and Industry 4.0 & Digital Transformation Enthusiast. Innovations in AI are advancing at a rapid pace. It's becoming easier and easier to deploy AI systems today than how it was a decade back. Jeff tells us how significant is the role of AI systems in fulfilling the requirements for industry 4.0 and what are his thoughts on how it will transform the future of industrial processes.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
artificialintelligence #automation #business #digital #businessstartup #industry4
In today's episode of the engatica interview series, we spoke to Daniel Wertheimer, Lead Data Scientist at Absa group where he talked about what role data governance play while building your AI strategy and how to adapt global best practices for your organisation with the best practices.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Daniel's profile on engatica: https://engatica.com/innovators/daniel__wertheimer/588/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #automation #ai #artificialintelligence #business
In today's episode of the engatica interview series, we spoke to Russ Wilcox CEO of Quantum Analytica and a Leading AI consultant and NLP expert on the show! He talks about how should businesses of all sizes be preparing for a future that will be dominated by data and machine learning and what meaningful impact can AI have on the economy at large.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Russ Wilcox's profile on engatica: https://engatica.com/innovators/russ___wilcox/627/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
tech #technology #artificialintelligence #businessautomation #artificialintelligence #data #datascience
In today's episode of the engatica interview series, we spoke to Mark Minevich, Chief Digital AI Strategist on the show! He talks about what experiments in Metaverse should organizations be doing to prepare for the future and which industries can maximize growth by embracing a digital future
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Mark Minevich's profile on engatica: https://engatica.com/innovators/mark__minevich_/431/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
automation #artificialintelligence #ai #machinelearning #datascience #aiethics #businessautomation #business
In today's episode of the engatica interview series, we spoke to Olivia Gambelin, Founder of Ethical Intelligence and an AI Ethicist on the show! She talks about why the ethics of AI are complicated and pins some ethical issues in artificial intelligence and highlights some examples of ethical dilemmas.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Olivia Gambelin's profile on engatica: https://engatica.com/innovators/olivia_gambelin/610/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #business #machinelearning #mlops #digital
In today's episode of the engatica interview series, we spoke to Gift Ojeabulu, Machine Learning Thought Leader. He talks about the importance of MLOps and tells us what is the significance of Open Source ML models in the industry today.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Gift Ojeabulu's profile on engatica: https://engatica.com/innovators/gift__ojeabulu/609/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #business #machinelearning #mlops #digital
In today's episode of the engatica interview series, we spoke to Dr Djamila Amimer, CEO and Founder of Mind Senses Global. She talks about how multi-modality is the next improvement needed to improve the usability of AI models. And how businesses can unlock their AI potential.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Djamila Amimer's profile on engatica: https://engatica.com/innovators/dr_djamila_amimer/525/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #artificialintelligence #business #automation #automationtools #saas
In today's episode of the engatica interview series, we spoke to Vennard Wright, President and Chief Executive Officer at Wave Welcome. He talks about what tech companies should do to make sure they are constantly innovating but at the same time not getting too distracted from their core product or service.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Vennard Wright's profile on engatica: https://engatica.com/innovators/vennard__wright/592/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #artificialintelligence #business #automation
In today's episode of the engatica interview series, we spoke to the #1 leader in Future of Work by Onalytica Cheryl Cran, Founder NextMapping where she talks about the change in technology that first requires a change in the leadership approach and how do we go about executing that. She also talks about how does Artificial Intelligence help in leveraging collaboration and innovation in multi-generational teams.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Cheryl Cran's profile on engatica: https://engatica.com/innovators/cheryl_cran/608/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us!
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
technology #ai #business #automation #futuristic #artificialintelligence
In today's episode of engatica, we spoke to Hailey Yoon Co-founder & CTO at IO21 where she talks about technology, challenges and opportunities trends in the ME region.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com Hailey's profile on engatica: https://engatica.com/innovators/hailey_yoon/587/profile
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #automation #business #technology #middleeast #mena
In today's episode of engatica, we spoke to Hamd Bilal Tahir Co-Founder & CTO at DevNation where he talks about exploring new tech and strategies globally.
The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.
Website: www.engatica.com
Follow us on- LinkedIn: https://www.linkedin.com/company/join-engatica/ Twitter: https://twitter.com/joinEngatica Facebook: https://www.facebook.com/joinEngatica Instagram: https://www.instagram.com/joinengatica/
Come, be a part of our community - learn, share and grow with us.
About Engati: Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Talk to us: contact@engati.com
ai #automation #business #newage #technology #middleeast
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Ashna Patel, Manager of Customer Success & Support Teams at Ascent Cloud LLC talks highlights Emotional Intelligence and why is it important in businesses and how can businesses improve customer engagement with emotional intelligence.
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cx #cs #customersuccess #business #b2b #customers #tech #emotinalintelligence #customersupport
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Revathi Venkatraman, Head of Customer Success for the APAC region at Slack talks about how organizations are adopting remote work as a part of the workplace culture. She also highlights how Customer success is becoming a promising career discipline, and what are some career paths in Customer Success.
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Talk to us: contact@engati.com
customer #cutomerexperience #customersuccess #business #cx #cx
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Michela Cocco, Global Customer Experience & Innovation manager at Nespresso talks about how should businesses define their success and outline what growth they need to achieve their goals, and what metrics should be considered
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customer #customercentricity #business #cx
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
John McTigue, B2B Marketing Advisor at the Customer Journey Maestro talks about how drastically CX programs vary from B2B to B2C and if there are any differences or if they are similar.
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b2b #business #cx #customerexperience #customer
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Anita Toth, Chief Churn Crusher at Anita Toth Inc talks about how expensive churn is to a company and why retention is the key to growing profitably, and how to prevent involuntary churn
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churn #customerexperience #cx #customerservice #b2b #b2c #business
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Aubrey Blanch, Director of Equitable Design, Product & People at Culture Amp talks about if governments should be doing more to support equality, diversity, and inclusion within the workplace concerning legislation. She highlights what employees can do to tackle inequality and put pressure on their company to become more diverse and inclusive
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diversity #inclusion #workspace #diversityandinclusioninworkspace
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Jonathan Shroyer, Chief Customer Experience Innovation Officer at Arise Virtual Solutions Inc. talks about the upcoming payments trends in 2022 and why global payments are getting more and more popular along with what’s the new face of cryptocurrencies
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crypto #crytocurrencies #payments #tech #fintech #business
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Santhakumaran Atmalingam is a Global Customer Experience Specialist at CX EXPERT ASIA. He talks about the customer experience alignment three-legged tool and shares ways to create a great CX strategy.
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Talk to us: contact@engati.com
cx #customerexperience #customers #b2b #business #technology
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Steve Chou is an e-commerce expert, speaker, influencer, and founder of MyWifeQuitHerJob.com. He talks about the must for eCommerce sellers to boost sales and how do businesses get customers to be emotionally invested in their products. He shows us How we can identify, evaluate and rectify the challenges we come across in the customer cycle and what are the possible biggest mistakes made.
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ecommerce #expert #customers #b2b #business
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Karl A L Smith Co-Founder of Agile World talks about what Is an Agile Organization and shares some examples of Agility in business. He also talks about the next normal and agile working and how HR can help other departments become Agile.
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Talk to us: contact@engati.com
business #technology #cx #organisations #legacysystems
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Matthew Rosenquist is a Chief Information Security Office at Eclipz.io, Inc. talks about how has technology been used to better customer experience and how crucial is cybersecurity as a parameter in the whole process. And given his experience with technology, he talks about what he believes lies in the future of conversational intelligence and how is it going to change the world of customer service Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
technology #cx #customerexperience #cybersecurity
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Jason C Whitehead, Co-Founder at Success Chain talks about CSMs / SaaS vendors on how to help their customers maximize and sustain high, effective user adoption. He also highlights what SaaS vendors need to know and do in order to drive change and internal alignment internally
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
saas #customersuccess #customers #change #saasvendors
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Pravin Rajpal, Innovation Coach, Author & InventorFounder InnovatioNext Consulting shares an amazing start-up idea that revolutionizes the Edtech sector. He also tells us how organizations can leverage disruptive technology and apply human-centric design to create products that help make the customer experience vision come to light
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
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edtech #startup #startupidea #education #innovation
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: www.engati.com/ Blogs: engati.com/blog
Check out our CX Library- CX Community page: www.engati.com/cx-community YouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4 SoundCloud Interview series: soundcloud.com/user-670584022/tracks Spotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Martin Barnes, Founder of 8 Seconds 2 Connect talks about highlights the components of a good pitch and shares some actionable tips to improve our pitch. He also explains the difference between pitching stories and pitching facts.
Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
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Talk to us: contact@engati.com
pitch #perfectpitch #speech #sales
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Dale Zwizinski, VP, North American Sales at Beezy talks about how can businesses go about drawing up a sales forecast with AI in place and throws light on the one thing that sales leadership needs to abide by.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
sales #customers #business #ethics #cx #technology
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: www.engati.com/ Blogs: engati.com/blog
Check out our CX Library- CX Community page : www.engati.com/cx-community YouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4 SoundCloud Interview series: soundcloud.com/user-670584022/tracks Spotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Gregorio Uglioni, host of the CX Goalkeeper Podcast talks about the successful ways of establishing long-term relationships with customers through the development of effective customer experience techniques and highlights some customer-centric thinking tips for inside the organization that drives continuous customer experience improvement.
Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
Follow us on- Facebook: www.facebook.com/getengati LinkedIn: www.linkedin.com/company/engati-cx Twitter: twitter.com/getengati Instagram: www.instagram.com/getengati/
Talk to us: contact@engati.com
Engatica #customers #customerexperience #cx #business #organizations #business
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: www.engati.com/ Blogs: engati.com/blog
Check out our CX Library- CX Community page : www.engati.com/cx-community YouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4 SoundCloud Interview series: soundcloud.com/user-670584022/tracks Spotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Sirte Pihlaja is a Customer Experience Optimiser, CCXP, and Trained LEGO® Serious Play® Facilitator talks about the Lego Serious Play Method and how can we actually build a Better Business using this method.
Sirte is awarded as the Top 33 Inspiring Women in CX to follow for 2022- www.engati.com/blog/women-in-cx
Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
Follow us on- Facebook: www.facebook.com/getengati LinkedIn: www.linkedin.com/company/engati-cx Twitter: twitter.com/getengati Instagram: www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #customers #business #lego #legoseriousplay
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: www.engati.com/ Blogs: engati.com/blog
Check out our CX Library- CX Community page: www.engati.com/cx-community YouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4 SoundCloud Interview series: soundcloud.com/user-670584022/tracks Spotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Sudin Baraokar, Industry Expert, Global IT & Innovation Advisor, CIO talks about how does deep tech works and the main challenges for deep tech ahead. He also throws light on the fourth wave of innovation.
Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
Follow us on- Facebook: www.facebook.com/getengati LinkedIn: www.linkedin.com/company/engati-cx Twitter: twitter.com/getengati Instagram: www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #technology #deeptech #ai #innovation
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Czarina Sheikh Mathew, Executive Director of Imtiaz Consultancy Limited talks about the key to being able to engage, empathize, and build customer loyalty and tells us how to deal with a frustrated customer. She also gives us pointers/ techniques you can share on de-escalating a frustrated customer.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #customer #customerexperience
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: www.engati.com/ Blogs: engati.com/blog
Check out our CX Library- CX Community page : www.engati.com/cx-community YouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4 SoundCloud Interview series: soundcloud.com/user-670584022/tracks Spotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Satyajeet Salgar, the Director of Product Management at Google talks about how do you deal with product complexity and what conflicts do you come across while working with cross-functional teams.
Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
Follow us on- Facebook: www.facebook.com/getengati LinkedIn: www.linkedin.com/company/engati-cx Twitter: twitter.com/getengati Instagram: www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #product #productmanagement
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: www.engati.com/ Blogs: engati.com/blog
Check out our CX Library- CX Community page: www.engati.com/cx-community YouTube Interview series: www.youtube.com/playlist?list=PL0…ZlGGPHWfVjQRPpwr4 SoundCloud Interview series: soundcloud.com/user-670584022/tracks Spotify Interview series: open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Tony Moroney, Managing Partner - Beta Digital tells us how much of digital transformation is about technology, and how much is about other issues such as leadership and culture. He also talks about the key steps an organization should take to succeed with digital transformation
Check out the 200 CX Thought Leaders to follow for 2021 - s.engati.com/2z9
Follow us on- Facebook: www.facebook.com/getengati LinkedIn: www.linkedin.com/company/engati-cx Twitter: twitter.com/getengati Instagram: www.instagram.com/getengati/
Talk to us: contact@engati.com
customerexperience #customer #customerexperiencemanagement
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Eytan Hateem, Chief Innovation & Business Solutions Officer at Prodware Group tells us how can we move from customer touchpoints to customer journeys and how can we reinvent customer journeys using digital technologies.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
customerexperience #customer #customerexperiencemanagement
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Michael Hanson is the CEO and founder of Growth Genie talks about how can we modify our communication approach for inbound vs outbound prospects and how can businesses go about drawing up a sales forecast with AI in place
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
sales #pitches #marketing #customerexperience
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/cs-the-cornerstone-for-digital-transformation
Sylvain Guerry, VP, Head Customer Success EMEA at Sprinklr talks about his Customer Success philosophy about how is a business success is linked to the success of your customers and shares with us his groundbreaking guide to the exciting new model of customer management
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #customersuccess #digitaltransformation
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/email-marketing-101
Marji J. Sherman Digital at Cognito and Email marketing specialist talks about how do you judge the success of your email campaign also how to handle deliverability problems. She also shares the top email marketing tips to increase conversion in 2021-22
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI #emailmarketing
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/employee-experience
Yuri Kruman, Chief HR Officer at HealthFlex Home Health & Hospice talks about how can we create a superlative employee experience and improve retention, engagement, and development. He tells us how digital transformation and change management be implemented simultaneously and what could be the possible implications if something goes wrong
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI #employeeexperience #hr
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/pillars-of-successful-customer-experience
Travis Cozzie, VP & Customer Experience Planning at Harrison and CX Strategist shares with us the “Pillars of successful CX” and as he has designed experiences for a wide variety of industries and situations, Travis shares what’s the number one thing strategists need to do to be successful
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #customerexperience
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/customer-experience-management
Jeff Sheehan, Customer Experience Advisor at CX JS Consulting tells us about the latest model of customer management and journey mapping and helps us identify the roadblocks of Customer Experience Management and how can we identify, rectify and evaluate them.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #customerexperience #management
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
www.engati.com/cx-community/conversational-intelligence-in-fintech
Lilia Stoyanov, CEO at Transformify shares her thoughts on conversational intelligence for internal and customer support/lead generation and even processes like policy issuance and claim filing. She talks about how are AI-powered chatbots changing the customer support scenario in the insurance industry and What are some applications where we can enhance customer experience
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati-cx Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #fintech #conversationalintellegence
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/customer-journey-mapping
Scott Gilbey, CX Strategy and CX Design specialist at Grow CX talks about how can businesses intend to systematically convert qualified sales opportunities into customers and what are the key measures, metrics, and goals you are going to use to measure the success of your go-to-market model
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #customerexperience #sales #gotomarket
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/the-new-look-of-quanta
Pravir Malik, Chief Strategy Officer at Galaxies talks about the potential benefits of this new paradigm of computing and shares the key principles of quantum theory that have direct implications for quantum computing.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #quanta #quantumcomputing
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/improving-b2b-digital-experiences
Chloë Thomas, Podcast Host and Author at eCommerce MasterPlan, while talking about Improving B2B digital experiences, tell us about the rising competition components for B2B eCommerce platforms. She also tells us how can we rectify the blockers and failures of digital transformation in eCommerce.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #b2b #ecommerce
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/diversity-equality-inclusion-in-media
Christopher Kenna, CEO & Founder at Brand Advance, media leader & Diversity Advocate throws light on what is under the hood for workplace diversity and inclusion technology and shares a few ways that tech leaders can ensure a culture of diversity and inclusion
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #diversity #inclusion #equality
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/how-tech-is-inspiring-cultural-shift-in-hospitality
Steve DiGioia, Customer Service Crusader, Author, & Trainer, talks about how can brands attract and retain committed customers during a severe customer service crisis. He also throws light on how can technology inspire a customer culture shift within the organization.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #customerservice #customers
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/the-easy-way-to-great-cx
Marc Gordan Keynote speaker on managing and delivering exceptional CX, tells us how to deliver customer experience the Walt Disney way. He also tells us what are Sticky Spots and how can we identify and rectify them from a business point of view.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #customerexperienc
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/digital-transformation-leadership
Harold Sinnott, Technology Influencer talks about how effective is the integration of customer experience tools in this age of digital transformation and how can chatbots and live chat solve a majority of your customer experience problems. He also shares his approach to digital transformation leadership while sharing some of his experiences.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #digitaltransformation #chatbot #livechat
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/cybersecurity
Jane Frankland, Cybersecurity Executive, Owner and CEO at KnewStart, talks about the role that technology plays in developing cybersecurity solutions to meet growing customer gaps and shortfalls. She also tells us how technology has been used to better customer experience and how crucial is cybersecurity as a parameter in the whole process
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/democratizing-access-to-data
Ujjyaini Mitra, Chief Data Officer at Zee Entertainment Enterprises Limited, shares with us the ways to democratize access to data and tells us how gamification can help to accelerate the interpretation and understanding of data. She shares her expert opinion on how AI can improve the ROI from Business Intelligence.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
(link on Engati wbsite)
Jen Stirrup, CEO & Founder of Data Relish shares her expert opinion on- What are some best practices for organizations to adopt to create more inclusive workplaces. She also answers how are diversity and inclusion important in the AI and tech world
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/automation-creates-meaningful-benefits
Dan Hoff-Rodrigues, Director of {CX}² gives us the top tips for successful intelligent automation implementation in 2022 and also the best digital tools that enhance CX. He tells us how effective are chatbots and live chat in terms of building customer relationships.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
(link on Engati website)
Justin Robbins, Chief Evangelist at CX Effect, Customer Experience Analyst, Educator, & Executive Advisor tells us how companies can emphasize more on creating unique experiences or better experiences for our customers. He also tells us how 24*7 presence provided by conversational automation tools will help companies maintain customer loyalty.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/b2b-customer-experience-programs
Maranda Dziekonski, Senior Vice President Customer Success and People at Swiftly, Inc. talks about how can we understand consumer behavioral psychology in a B2B sphere and how to deliver a great B2B customer experience. She also highlights B2B customers’ top 3 Key performance indicators
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/critical-drivers-of-a-successful-digital-transformation
Julie Morgan, CX and Digital Transformation Consultant at Ringtail Consulting Ltd tell us how companies can adopt a multi-speed technology delivery approach to accelerate innovation and catch up with digital natives. She also talks about the challenges businesses face when undergoing digital transformation and what are the critical drivers of a successful digital business transformation.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/role-of-brand-ambassadors-in-cx
Prof. Dr. Phil Klaus, Leading global CX Strategist and Advisor and Award-winning CX Scientist tells us what a well-defined customer experience looks like and what core elements do organizations need to be kept in mind to maintain a healthy relationship with customers. He also talks about the impact of digital transformation on CX, and how can it be improved.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/customer-experience-revolution
Michael Hinshaw, President of McorpCX talks to us about the role that digital technologies play in improving the customer experience. He also tells us how technologies like Chatbots and Live chat enhance and improve CX on a larger scale for customer support teams.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/the-rise-of-wealthtech-and-impacttech
Minh Q. Tran, Managing Partner at Mandalore Partners tells us that blockchain is here to stay and will it fundamentally alter the Digital fintech landscape, especially in Asset Management and WealthTech. He also signals to us the main factors determining the private equity and venture capital in the technology of investment markets
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/models-for-conversational-ai
Celene Osiecka, Practice Lead & Senior Director, Conversation Design at [24]7.ai tells us about how organizations can leverage disruptive technology and apply human-centric design to create products that help make the customer experience vision come to light
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/scorecard-for-evaluating-customer-centricity
Bob Azman, Chief Customer Officer & CX Consultant at Innovative CX Solutions, talks about the colleague experience and how is it related to customer experience. Bob also gives us a scorecard for evaluating a company’s customer-centricity and how organizations can design customer interactions that exceed customer expectations.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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EngatiCX #AI #CX
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/customer-journey-management-toolkit
Ian Golding, Global Customer Experience Specialist and Certified Customer Experience Professional gives us tips on linking your business’s success to the success of customers. He also talks to us about the latest models of customer management and journey mapping.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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EngatiCX #CX #AI
https://www.engati.com/ Engati is the world’s leading no-code, multi-lingual chatbot platform. Blog link: https://blog.engati.com/ | Subscribe now. Marshall Goldsmith, World’s number one leadership coach and thinker, talks about coaching young leaders, embarking on their leadership journey, and shares various techniques to successful leadership. 1. The Problems of the Super Smart, where he stresses the importance of being comfortable with people who know more than you. 2. The problem of ‘Winning too much’ and ‘Adding too much value’ that young leaders of today face while also providing real-life examples from his best-selling book ‘Triggers’ 3. The important questions to ask yourself before you speak and the 4. Making a positive difference and making peace with what you cannot change. 5. The six-question process to successful leadership and the value of feedforward.
If you like the video, please subscribe to the channel, so we could keep producing more content like this! Check out the CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/
MarshallGoldsmith #Leadership #EngatiCX
Check out the 200 CX Thought Leaders to follow for 2021! - http://s.engati.com/2z9
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/interdependence-of-employee-and-customer-experience
Elise Marengo, Head of Customer Success at Userpilot talks to us about the relationship between employee experience and customer experience and tells us if there any rules that businesses should abide by when developing a strategy that guarantees a good customer experience.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/key-disciplinaries-of-customer-experience
Nandkishor Tripathi, Global head of customer experience at SurveySensum talks about how should businesses go about designing a superlative customer experience using a data-oriented approach and how AI and machine learning is elevating Customer Experience and Engagements.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
http://www.engati.com/cx-community/bringing-communities-together-with-tech
Lakshya Sivaramakrishnan, Program Lead, Women Techmakers India at Google talks about Diversity and Inclusion, and some best practices for organizations to adopt to create more inclusive workplaces with technology.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/content-that-connects-ai-and-people
Kate Bradley Chernis, CEO at Lately tells us how AI helps with content marketing and guides us on how we use technology to improve marketing and customer experience. She also tells us how can companies can improve their social media strategies.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customer’s most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/feedback-loops-in-b2b-businesses
Shane Goldberg, Principal at CustCore Consulting & National VMO (Doctor) Experience Adviser at Healthscope talks to us about if digital transformation and change management be implemented simultaneously and what could be the possible implications if something goes wrong.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/reactive-to-proactive-customer-success
Kristi Faltorusso, VP of Customer Success at ClientSuccess, Founder of CS Real Simple, and Award-Winning Customer Success Executive tells us if the development of Voice of the Customer (VoC) programs and CX measurement frameworks is beneficial. She also tells us why it is hard to switch from a reactive Customer Success model to a proactive one.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/customer-success-and-employee-success-model
Aaron Thompson, Chief Revenue Officer at SuccessHACKER and Customer Success Connector tells us how do businesses reduce churn with better product adoption. He also talks about all that we need to know about customer success and the model on how CS is related to Employee Success.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.engati.com/cx-community/the-economic-value-of-digital-identity
Samiran Ghosh, Forbes Tech Council Member, and Senior Research Fellow talk about the role that technologies like Artificial Intelligence (AI) and Blockchain play in social inclusion. He also shares his thoughts around identity fraud and cyber resilience.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/zivpeled/
Ziv Peled, Chief Customer Officer at AppsFlyer talks about how we can inculcate a customer-centric mindset to be ingrained throughout a company’s culture and how business success is linked to the success of your customers and shares his groundbreaking guide to the exciting new model of customer management.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EnagatiCX #CX #AI #SaaS #B2B
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/donnaweb/
Donna Weber, President and Customer Onboarding Leader at Springboard Solutions reveals the biggest Customer Onboarding Challenge and helps us in recognizing, evaluating, and rectifying the Customer Onboarding Metrics.
Check out Donna's Book- Onboarding Matters: OrchestratedOnboarding.com
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/sue-nabeth-moore-6470905/
Sue Nabeth Moore, Co-Founder at Success Chain tells us the importance of strategic foundations for creating a customer-centric culture to successfully implement customer success. She also gives us the strategic pillars of customer-centricity and service alignment.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/bindu-narayan-234a2b14/
Bindu Narayan, Senior Manager (Advanced Analytics and AI) at EY tells us how can Artificial Intelligence be made explainable. She also tells us what checks and balances should organizations have in place to make sure they can trust the AI algorithms that they are using.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/harita-gupta-45632b/
Harita Gupta, Country Head - India & Global Head - Sutherland Global how businesses should go about creating a roadmap for digital transformation and she tells us how they should align and put together distinct innovations across various platforms and geographies.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/karla-taboada-ph-d-67575728/
Karla Taboada Founder of Domitila Technologies and AI & Data Science Specialist talks about how can we promote and develop human-centered AI and what impact human-centered AI is going to have on the future of work.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AII
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/murraygrubbjnr/
Murray Grubb Jnr Director of Customer Experience, Aviation & Strategic Accounts at Oracle tells us why data is crucial for the survival of the aviation industry and what future capabilities we see with AI and Technology.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/emiliadanzica/
Join Engati and guest, Emilia D'Anzica, of Growth Molecules, discuss Transforming loyal customers into advocates. Customer Experience can either help your company grow or result in Churn. You will learn practical tips on what processes and technologies can help your team ensure a seamless customer experience.
For more information on Growth Molecules, contact: growth@growthmolecules.com.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/anna-maj-fintech/
Anna Maj, Senior Advisor at Truffle Capital, Senior Lecturer at CFTE, and FinTech Leader talks about technology that is helping the financial sectors and how can technology can enhance CX for the BFSI industry. She also explains to us how conversational AI helped businesses in communicating with customers and especially how chatbots and live chat enhance the customer experience.
Anna's Conversational AI in Banking course: https://courses.cfte.education/conversational-ai-in-banking-online-course/ CFTE Website: https://cfte.education
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EnagtiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/tony-johnson-ccxp/
Tony Johnson, Founder, and Chief Customer Success Officer at Ignite talk about the initial measures to start with while launching an essential Voice of Customer program and tells us the secret recipe to an ideal B2B Customer Experience.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EnagtiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Kia Puhm, Founder and CEO DesiredPath tells us why is it essential for businesses to consider moving to a SaaS model. She also tells us how effective our digital tools are nowadays and especially how chatbots and live chat assist in building customer relationships.
Talk to Kia- LinkedIn - https://www.linkedin.com/in/kiapuhm/ Twitter - https://twitter.com/kiapuhm Website- http://www.thedesiredpath.com/
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/marcolimandri/
Marco li Mandri, Principal Product Owner, Conversational AI at ING Analytics talks about some of the opportunities in speech recognition and voice assistant and the challenges in Voice User Interfaces. He also reveals what is the secret weapon for product upselling.
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/anitasiassios/
Anita Siassios, Founder and Managing Director at ManagingCX talks to us about how can we develop a customer-centric mindset and the factors we need to consider in our approach and plans. She also talks about the integration of chatbots and live chat and how it works out in favor of the customer, she also talks about the challenges faced here and what we can do to overcome them.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/andrew-successhacker/
Andrew Marks, Co-Founder, COO & CPO at SuccessHACKER tells us how we can deliver a customer experience that triggers long-term customer loyalty and what milestones should we track. He also stresses if customer success strategies need continuous improvement, and gives us tips to identify the gaps in the delivery of customer success.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/zehra-cataltepe-22853a15/
Zehra Cataltepe, CEO at Tazi.ai talks about how Auto ML addresses the model drift problem. She gives us the best practices for Machine Learning Observability and also tells us how she foresees Auto ML is graduating with a no-code approach to solving complex AI problems.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EnagtiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/laurencostella/
Lauren Costella, Vice President of Customer Success at GoodTime.io gives us some of the Key Customer Success Insights that Drive SaaS Growth. She tells us how important to understand the customer journey and how can we build customer loyalty through feedback.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: http://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/billcushard/
Bill Cushard, Director of ServiceRocket tells us what are the biggest challenges to customer satisfaction faced by customer success managers in 2020 and how is it shaping 2021. He also guides us to develop a program to update the skills of our Customer Success Managers.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/vincentmanlapaz/
Vincent Manlapaz, Thought Leadership (Customer Success) at Strikedeck gives us some tips as to how we can prioritize a Culture of Customer Success. He discusses the pros and cons of retaining customers with and without Customer Success Software. Vincent also talks about how customer success can drive customer retention and how can we implement the solution in an organization that hasn’t taken customer success on priority yet.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/jtwatkin/
Jeremy Watkin Director of Customer Experience and Support at NumberBarn talks to us about the importance of Context in Customer Service and reveals the ‘Unwritten Rules Of Customer Service’. He also gives us the best CX strategies that can be used to retain customers.
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer enagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/rickadams01/
Rick Adams, CX Expert, consultant and business owner at PracticalCSM.com talks about the importance of relationships and health scores in B2B SaaS and tells us how businesses can discover their Customer Experience Superpower.
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EnagtiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/nnenna-ijeoma-okeke-ccxp-b879a11a/
Nnenna Ijeoma Okeke, Chief Customer Experience Officer at SV Gaming Limited, talks to us about which contact center metrics have become more important considering the shift in digital technologies used, and what kind of metrics a contact center can track and how the unstructured data, exchanged during the call, provide actionable insights.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.linkedin.com/in/charlesaraujo/
Charles Araujo, Founder of The Institute for Digital Transformation talks to us about how we can identify the biggest obstacle to enterprises who want to go through the digital transformation process. He also shares what has been the most profound, technological impact on the business world to date
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer enagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/kevin-lagrandeur-299a1b3/
Kevin LaGrandeur, Professor at New York Institute of Technology talks about how the pandemic has shaped human-centered artificial intelligence and what influence would human-centered AI would have on the future of work. He also tells us what is the future of AI along with what are the new technology trends do we see coming in 2021.
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer enagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/zivpeled/
Ziv Peled, Chief Customer Officer at AppsFlyer talks about how we can inculcate a customer-centric mindset to be ingrained throughout a company’s culture and how business success is linked to the success of your customers and shares his groundbreaking guide to the exciting new model of customer management.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
https://www.engati.com/glossary/customer-success
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/peterarmaly/
Peter Armaly, Senior Director, Customer Success Enablement at Oracle reveals what is the most neglected thing in the industry of Customer Success and explains to us why the VOC program is necessary and how easy/difficult it is to implement in companies that have a base in customer success and how new organizations can start their journey from scratch.
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Talk to us: contact@engati.com
EngatiCX #AI #CX
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/mhanhan/
Musa Hanhan, Managing Partner of Xperiente gives us some customer-centric thinking tips for inside the organization that drives continuous customer experience improvement and reveals the ideal way to become truly customer-centric while remaining profitable.
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Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/marypoppen/
Mary Popen, Chief Customer Officer, Glint at LinkedIn shares some tips and tricks for businesses to act responsibly for all post-sale customer interactions and how we can identify, evaluate, and rectify the company when it’s at high risk of disruption from competitors who are creating innovative customer experiences.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
https://www.engati.com/partner
https://www.engati.com/glossary
https://www.engati.com/chatbots-for-itsm
Talk to us: contact@engati.com
Engaticx #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Anastasia Vladychynska, Customer Experience Consultant at Vladychynska Consulting tells us what role does digital technology play in enhancing the customer experience and to what degree can we attempt to substitute the human consumer experience for a digital one. She also tells us what are the goals needed for improving customer experience to sustain long-term loyalty.
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Talk to us: contact@engati.com
https://www.engati.com/partner
https://www.engati.com/glossary
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/maaikegroenewege/
Douglas Karr, Vice President / Partner, and Digital Transformation Consultant at Highbridge tells us what is the biggest obstacle of digital transformation and what is the most influential emerging technology in digital transformation implementation. He also shares his approach to digital transformation leadership.
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Talk to us: contact@engati.com
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
https://www.engati.com/partner
https://www.engati.com/glossary
EngatiCX #AI #CX
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg https://www.linkedin.com/in/annanoakesschulze/
Anna Noakes Schulze, Senior Partner for Customer Experience at Ecodynamics talks about analysts predicting that in the current decade, CX will provide a competitive advantage and that businesses will compete over CX rather than features and pricing. She tells us how can B2B companies make the push for CX and gives us some tips and tricks in creating customer experience vision and strategies.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/maaikegroenewege/
Debbie Akwara, Principal Customer Experience (CX) Consultant at Niche Customer Experience Consulting Firm talks to us about what’s the approach to moderating online customer complaints. She also shares some ideas on how businesses can convert negative online product reviews to something promising.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/maaikegroenewege/
Maaike Groenewege, Conversational consultant and Founder of Women in Voice NL, talks about how we can explore the different levels of complexity to create successful intelligent chatbots and conversational AI that are significant processes of artificial intelligence and that help in conversational marketing.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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Talk to us: contact@engati.com
https://www.engati.com/partner
https://www.engati.com/glossary
https://www.engati.com/glossary/conversational-marketing
https://www.engati.com/glossary/conversational-ai
EngatiCX #CX #AI #digital
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/peterbartonlyon/
Peter Lyon, VP Customer Success at Poppulo, Co-Founder Customer Success Network talks to us about the main pillars of customer success and how we can evaluate customer satisfaction with qualitative and quantitative metrics
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #AI #CX #CustomerSuccess
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/olga-potaptseva/
Olga Potaptseva, Founder / CX Implementation Advisor at European Customer Consultancy talk to us about how should businesses go about creating a roadmap for digital transformation and how should they align and put together distinct innovations across various platforms and geographies.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #digital
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/katie-stabler-ccxp/
Katie Stabler, Founder and Director of Customer Experience at CULTIVATE being an accomplished customer experience leader responsible for developing customer-focused strategies within organizations. Katie gives us guidelines for building a strong focus on continuous improvement and tells us about the customer care consumer behavioral psychology in a B2B sphere.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
https://www.engati.com/glossary/customer-retention
https://www.engati.com/glossary/digital-transformation
https://www.engati.com/glossary/chatbot-builder
https://www.engati.com/glossary/customer-retention
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #CX #AI #Digital
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
https://www.linkedin.com/in/zeislerconsulting/
Steven Michael Bederman, President at NobelBiz™ talks to us about the upcoming trends in 2021 for contact centers. He also talks about how human interactions are filled with unstructured data and how can contact centers filter through and understand these pieces of data.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
EngatiCX #ai #customerexperience #digtal
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page: https://www.engati.com/cx-community CX Content page: https://www.engati.com/cx-content
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Steven Michael Bederman, President at NobelBiz™ talks to us about the upcoming trends in 2021 for contact centers. He also talks about how human interactions are filled with unstructured data and how can contact centers filter through and understand these pieces of data.
NobelBiz™ Website- https://nobelbiz.com
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on- LinkedIn: https://www.linkedin.com/company/engati/ Facebook: https://www.facebook.com/getengati Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com
EngatiCX #CX #AI #contactcenters
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer enagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Michael Brandt, Founder Member DACH at European Customer Experience Organization (ECXO) tells us what steps should businesses to take to elevate customer satisfaction scores. He shares tips that businesses need to be kept in mind when introducing a customer feedback program and customer issue resolution processes. He also talks about how can organizations refine and restructure the complaint management process to assure transparent monitoring of the closed-loop process.
Check out the 200 CX Thought Leaders to follow for 2021!
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EngatiCX #Customersatisfaction #AI
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content
Marilyn Suttle, CEO, Customer Service Keynoter and Success Coach talks about how can SMEs emerge in a new environment which is pushing digital channels and remote work to the maximum and the rapid onset of digital transformation and automation catapulted the progress of AI that has accelerated its impact.
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EngatiCX #digital #CX #AI #digitaltransformation"
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
David Meltzer, Co-Founder of Sports 1 Marketing and Consultant & Business Coach share an instance of an organization showing empathy towards customers and the benefits that the organization gained. He also tells us why is empathy, especially empathy towards customers, so important and reveals the most important factor in creating an empathetic organizational culture.
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https://www.engati.com/chatbots-for-sales-and-mktg
Talk to us: contact@engati.com
EngatiCX #Empathy #DigitalCX
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content
Mary Brodie, Customer Experience Strategy & Digital Transformation Leader tells us how can companies connect the dots between customer experience and digital transformation She also tells us how technology evolving over the next ten years, and how business are adopting engagement tools like chatbots and live chat in the digitally connected era.
Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/
https://www.engati.com/glossary/live-chat-support
https://www.engati.com/live-chat-features https://www.engati.com/live-chat
EngatiCX #CustomerExperience #Technology
Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer enagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/ Blogs: https://engati.com/blog
Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Ian Williams, Director & Customer Experience Strategist at Jericho talks about how can we help start-ups and SMEs in all sectors to successfully align their CX goals with improved top and bottom-line performance and what are some barriers in Customer Research and Analytics and Customer Identification.
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https://www.engati.com/glossary/multilingual-chatbot
Talk to us: contact@engati.com
EngatiCX #CustomerExperience #CX
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content
Nick Lygo-Baker, Customer Experience and EX Strategy & Transformation Expert tells us what steps should CX teams take to build more meaningful relationships with customers and what is key to being able to engage, empathize, and build customer loyalty. He shares some techniques on de-escalating a frustrated customer.
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EngatiCX #Customerexperience #DigitalTransformation
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content
Alex Farmer, VP of Customer Success at Cognite AS tells us if businesses should focus on customer success from the beginning and what exactly is the starting point in delivering a better customer experience. He also tells us how can we tackle problems of infringement, counterfeit products.
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https://www.engati.com/webinars
https://www.engati.com/glossary/live-chat https://www.engati.com/chatbots-for-sales-and-mktg
EngatiCX #CustomerSuccess #CustomerExperience
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content
Dr. Anastassia Lauterbach, Technology Strategist & Professor for AI, talks about how can we strike a balance between AI ethics and digital transformation and the threats we’re going to see in 2021 and the measures that organizations can take to prevent these threats from invading customer privacy.
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EngatiCX #digital #CX #customers #ai #aiethics #digitaltransformation
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Maria Luciana Axente, Responsible AI & AI for Good Lead at PwC UK talks about How can we trust AI that’s largely unregulated and How can we go about building the firm’s responsible AI toolkit and the methodology for embedding ethics in AI.
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EngatiCX #AI #AIethics
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Elodie O'Rourke, the Head of Customer Success EMEA at Financial Times joins us on Engati CX to discuss the power of multilingual support, and its impact on the Financial Times. She finds that multilingual support allows businesses to adapt to each customer's behaviour and allows us to meet their expectations.
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EngatiCX #CustomerSuccess #Multilingualsupport
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Rosaria Cirillo is a Happiness Change Catalyst, Author, and Founder of Wow Now Customer Experience. She’s also the author of Yellow Factor, a book covering nine ways that cultivating Happiness in business can drive growth, productivity, and prosperity, and a series of artistic and inspirational books such as “My Circle of Connections” and “Words of Wisdom Nurturing Our World”. In addition, she recently published also the “Wow Now HCX Masterclass Compendium, a concise guide to Human-Centered and Happiness-Contributing Experience Leadership”
Link to her book- her book link- https://wownow.eu/books/
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https://www.engati.com/multilingual-chatbots
EngatiCX #digital #CX #customers #business
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Olga Budieri, Global Head of Customer Experience for Aramex, talks about different customer ecosystems in the supply chain and logistics industry and elaborates on how the CX transformation projects impact the company’s processes and what needs to be accommodated to redesign the processes. She also showers some light on the Net Promoter Score (NPS) system that she designed and managed across different functional domains.
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EngatiCX #digital #CX #customers #voc #B2B #B2C
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Rui Santos, Speaker, Professor, and Customer Experience Consultant, talks about the use of conversational commerce tools like chatbots to enhance the shopping experience. He tells us about the hidden challenges when transitioning from operating in silos to omnichannel customer service and shares some tips for building an omni-channel service strategy.
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https://www.engati.com/glossary/agent-interface
EngatiCX #digital #CX #customers #omnichannel #conversationalcommerece #chatbots
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Jo Boswell, Director of Sentio-B Ltd, talks about the customer experience landscape being changed since the pandemic and the trends predicted for 2021. She discusses whether technology can get in the way of delivering a quality customer experience. She advises to startups and SMEs, who don’t necessarily have access to the most sophisticated tools and technology, on how to get better at CX.
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EngatiCX #digital #CX #customers #SMEs #technology
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Ivy Ikpeme-Mbakwem, Chief Experience Officer at Africa Prudential Plc, talks about how can organizations uplift women in business to liberate their minds in a way that contributes towards sustainable growth and empowerment. She also tells us about how can organizations leverage disruptive technology and apply human-centric design to create products that help make the customer experience vision come to light. She also shares some tips and tricks in creating customer experience vision and strategies.
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EngatiCX #digital #CX #customers #womenempowerment #technology #customerexperience"
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Shnay Chohan, Senior AI Product Manager of Digital Technology at NatWest Group, talks about the future of AI in financial services and the changes we can see in the near future, and how has AI impacted the way in which financial services industry serves the economy. He also discusses whether the current financial regulations are adequate for overseeing an AI-driven industry.
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https://www.engati.com/glossary/real-time-communication
https://www.engati.com/glossary/chatbot-avatar
EngatiCX #digital #CX #customers #AI #technology
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Sharon Boyd, CXO (Chief Customer Experience Officer) at MKL Innovation, talks about the non-biased view of customer-centricity. She talks about privacy issues and the main challenges that hinder a bigger focus on data security within your CX strategy. She also explains how Artificial Intelligence acts as a parallel in cyber-attack & in prevention cybersecurity, and why CX teams need to be cyber-aware.
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EngatiCX #digital #CX #customers #customercentricity #cybersecurity"
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Olga Guseva, Customer Experience Author and Managing Partner - Integria Consult talks to us about customer ecosystems, complaint management systems and the different strategies to be carried out for B2B and B2C. She give us the first 5 steps to start with the voice of the customer programs, and guides us in creating efficient customer service policies.
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https://www.engati.com/glossary/customer-experience-strategy
EngatiCX #digital #CX #customers #voc #B2B #B2C
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Peter Lavers, Director at Customer Attuned, talks to us about how should businesses deliver great experiences for B2B and what are some B2B customers’ top 3 Key performance indicators. He gives us tips on overcoming B2B CX Challenges and to build an effective Voice Of Customer Program.
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EngatiCX #digital #CX #customers #voc #B2B #B2C"
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Bob Thompson, Founder and CEO, CustomerThink and Author of ""Hooked on Customers"" talks about scorecard for evaluating a company’s customer-centricity and tells us how we can manage and evaluate the behaviors to shape a customer-centric culture.
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EngatiCX #digital #CX #customers #customercentricity
"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Matt Watkinson, CEO and Co-founder of Methodical, talks about the three intellectual modalities that all business decision-makers must strive for, and that there’s a strong relationship between customer loyalty and advocacy and how are loyalty and advocacy different.
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MattWatkinson #EngatiCX #digital #CX #customers #customerloyalty #business
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Shonali Burke, President and CEO of the Shonali Burke Consulting Inc. talks to us about digital transformation, and how SMEs can identify, evaluate and rectify the stubbling blocks. Shonali helps us with guidlines helping us soothe the weight of forced digital transformation.
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EngatiCX #digital #CX #digitaltransformation #business #SME
"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Srini Janarthanam, Conversational AI - Engineer at NatWest, talks about how SMEs can start incorporating intelligent virtual assistants and conversational AI . He briefly explains UX Honeycomb, and how can we use UX Honeycomb to identify the parameters of UX design for chatbots and conversational AI.
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SriniJanarthanam #EngatiCX #digital #CX #AI #conversationalAI #UX #conversationaldesign
"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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William Ammerman, Transformative Sales & Marketing Leader talks to us about how can businesses “unlearn” and transform their media models to suit the current business climate also he talks about how can startups combat Marketing in the Age of Automation, Big Data, and Machine Learning.
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EngatiCX #digital #CX #technology #bigdata #machinelearning #AI
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Jill Raff, ""EX to CX™"" Strategist: Leadership Development | Employee Engagement tells us about the steps can organizations take to deliver Celebrity Customer Experiences™ and how enhancing employee experience play a role in this.
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EngatiCX #digital #CX #employeemanagement #CX #customer
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Diane Magers, Founder and Chief Experience Officer at Experience Catalysts talks about What’s responsible for the development and execution of direct sales, management, and administration and the most effective way to leverage different customer touch points.
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EngatiCX #digital #CX #SMEs #customers #brands #customerexperience
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Michelle Bandenhorst, CX Strategy Advisor at Map & Customer Experience and Management Consultant talks about customer centricity and the factors that affect customer perception and the importance in having a VOC- customer feedback mechanism.
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EngatiCX #digital #CX #customercentricity #VoC #customerfeedback #customers
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwP... Blog link: https://engati.com/blog | Subscribe now.
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Alex Genov, Head of Customer Research, Keynote Speaker, Advisor talks to us about the challenges that Market Research is facing in terms of Data management and advanced technology and tells us about the the #1 thing that organizations should do to dramatically improve their CX.
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EngatiCX #digital #CX #marketresearch #customerexperience"
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Romina Sharifpour, AI/ ML Solutions Architect at Amazon Web Services (AWS) talks about the problems faced because of mainstream machine learning and the concept of model drift and Democratisation. She also throws light on the advancements In deep learning and that has affected everyone who has access to data that leads to increase in competition.
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EngatiCX #digital #CX #tech #GPT-3 #machinelearning #democratisation #AI"
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Kate Nasser, Author, Speaker, Trainer, Coach and Consultant at the The People Skills Coach™talks to us about how the relationship between employee experience and company culture interdependent. She reveals the employee experience trends that will dominate 2021. Kate lays down the pillars of employee experience success and how should organizations craft an Employee Experience strategy around it.""
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https://www.engati.com/glossary/attributes
EngatiCX #digital #CX #businessculture #employeeexperience #EX"
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Dorothea Baur, Principal and Owner at the Baur Consulting AG talks about AI’s contribution to the rise of misinformation and fake media and shares how machines affect our behaviours, thinking, and interactions and how we can stay in control of these complex intelligent systems.
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EngatiCX #digital #CX #AI #AIethics
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Thomas Wolf, Co-founder and CSO at Hugging Face talks to us about what lacks and what can change in Cumputational Linguistics. He tells us why NLP has a very bright future and would be a Global AI term soon.
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#EngatiCX #digital #CX #technology #NLP #AI
"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Jim Rembach, Author, Speaker, Podcaster and Editor in Chief - CX Global Media talks to us about the goals for enhancing customer experience to sustain long term loyalty and gives us 'The 5 I's of Customer Experience'
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https://www.engati.com/glossary/agent-interface
https://www.engati.com/glossary/agent-interface
#EngatiCX #digital #CX #customerexperience #customerisking
"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Holly Richardson, Digital & Customer Experience Transformation Leader talks to us about what role of technologies like Chatbots and Live chat play in enhancing and improving CX and how this combination of both would best support customer support teams. Holly tells us the difference between digital transformation and digital acceleration and which is harder to strategize and execute.
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https://www.engati.com/glossary/contextual-routing
EngatiCX #digital #CX #digitaltransformation #customersupport
"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Rakesh Goel, Sr. Director, Capgemini talks about the 3R strategic IT approach, supply chain in health care sector and the importace of cyber security
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EngatiCX #digital #cybersecurity #healthcare #IT #supplychain
"https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Kristen Hayer, Founder & CEO of The Success League. talks about how customer Success is relatively the new discipline and why do Businesses Need Customer Success. She talks customer success management and helps us get our away around it effectively.
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https://www.engati.com/glossary/chatbot-integrations
KristenHayer #EngatiCX #digital #customersuccess #business #customerrelationships #csm
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.
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Jerome Van Der Linden, CEO and Co-Founder at Bot Implementation Institute gives us the 5 keys in bot development and tells us about the skillsets required for bot development
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#EngatiCX #digital #CX #botinnovation #chatbots "
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Lou Carbone, Keynote speaker and Founder, Experience Engineering talks about how we can deliver a true omnichannel experience to our customers and what should businesses keep in mind when designing a memorable customer experience.
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EngatiCX #digital #omnichannel #customer #customerexperience
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Beril Sirmacek, Assistant Professor at Jönköping University talks about XAI mathematical tools, explainabbe AI and the pitfalls of ML
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#EngatiCX #digital #data #ai #digitaltransformation #XAI #technology
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Daniel Davidson, Professor, Business & Technology Management walks us through the circumference of Digital transformations telling us about the ups and downs and what can be done so we are in sync with technology.
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#EngatiCX #digital #data #ai #MLOps #Cubonacci
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Maya Khalifeh, Customer Experience Manager, INDEVCO, talks about Citizen experience is the future and Cx is a journey and not a path, she also tells us Cx is a journey and not a path.
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EngatiCX #digital #CX #customerrelationships"
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content
Imtiaz Adam, Founder, Director Machine Learning & Digital Strategy at Deep Learn Strategies Limited talks about industry 4.0 and the impact of 5G technology in the industry and also tells that using AI and 5G will be crowned the next super power
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EngatiCX #digital #data #ai #digitaltransformation #5G
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Jan van der Vegt talks about ML Ops and explains to us about how the Cubonacci platform help in automating the machine learning lifecycle.
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#EngatiCX #digital #data #ai #MLOps #Cubonacci
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Nazareen Ebrahim telling us who is actually responsible for AI ethics and what are the various AI baises faced, she also urges us to understand in a hope that in the long run we can reduce biases
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#EngatiCX #digital #data #ai #digitaltransformation #AIethics #technology"
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Chris Shipley Author, The Adaptation Advantage talks about how future technologies are going to be driven by data and artificial intelligence. and her book “The Adaptation Advantage.” teaches you how to use your positive culture to drive your company goals.
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EngatiCX #digital #data #ai #digitaltransformation
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Josué Batista, Digital Transformation Pioneer,Senior program Manager at PPG Industries talks about the importance of business architectures i.e.a blue print of the capabilities of the value generation that the company could provide . He says future is digital, distributed, decentralised
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#EngatiCX #digital #business #digitaltransformation #businessarchitechures
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Nell Watson talks about Transparency as the keystone of ensuring that technologies are ethical.She suggests us to think about the ethical aspect of AI more seriously so that we all can build a better future together.
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#EngatiCX #digital #ai #aiethics #technologies"
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Boris Cergol, Head of AI at Comtrade Digital Services talks about GPT3 and its applications in contemporary times
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#EngatiCX #digital #GPT3 #machinelearning #ai #technology"
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Eric Smuda, VP of CX ,Chief Customer Officer, VOC & NPS Champion, C-Suite and Board Advisor and President at InMoment talks to us saying there are many companies looking out of robots to replace human but customers want human feel and we should keep a close watch on their needs
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EricSmuda #EngatiCX #digital #ai #technology #customers
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Joanna Bryson, Professor of Ethics and Technology at Hertie School talks about how machine will show the information that's fed in and tells us it is not necessary a machine has to be right. She also tells us who is actually responsible for AI algorithms biases.
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EngatiCX #digital #ai #aiethics #aialgorithms
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Federico Cesconi, CEO and Cofounder at Sandsiv+, the #1 AI CXM SaaS platform, talks about how we can to improve engagement between AI and how the COVID-19 outbreak has changed CX.
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#EngatiCX #ai #futureofbusiness
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Priti Padhy, Co-Founder and CEO at Cognino.ai, world's first real learning explainable AI talks about how explainability lives in the heart of AI and prepares us for the next wave of AI transformation
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EngatiCX #digital #aitransformation
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Jim Sterne, Director Emeritus Digital Analytics Association - Author & Keynoter on AI in Marketing, talks about how can we relate the 3 needs to the 3 deeds of AI and how can we map it in our existing tech environments and guides us to look at the latest analytical tools and see how it goes with inherent characteristics to improve business skills.
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EngatiCX #digital #AnalyticsCentralization
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Carl Chinoy, CIO/CTO, Global Technology Executive and Expert in Transformation and Digital Technologies, talks about about planning and implementing a 5-year organization transformation strategy and importance of flexibility in the organisation
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EngatiCX #digitaltransformation #organisations
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Gunjan Allen, Manager - Customer Value (Voice of Customer Strategy and Culture Drivers) at Queensland Health, talks about principles of HCD and how understanding your customer is the key to all your problems.
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GunjanAllen #EngatiCX #digital #consumerrealtionships #cx #HCD
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Joris Krijger, AI & Ethics Specialist at De Volksbank, talks about AI ethics and shares why we need to conduct more research to generate better insights in Ethics of AI.
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EngatiCX #aiethics #aimodel
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Samantha Middlebrook, Thought Leader Digital CX and Digital Transformation Strategist at Panviva Technologies, talks about knowledge strategy in CX and how we can learn from our mistake to get started with our transformation projects.
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EngatiCX #knowledgestrategy #transformation
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Anand Chawla, Director of Information Technology at Podar Education Network, talks about why is it important for companies to invest in suitable infrastructures to meet their technological vision and discusses various concepts of E-learning.
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EngatiCX #digital #elearning
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Tulsee Doshi, ""Google Product Lead - ML Fairness and Responsible AI talks about importance of ethics security when it comes to ai and how we can bring a shift if we work on it collectively
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EngatiCX #responsibleAI #AlgorithmicBias
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James Dodkins, UK’s #1 CX Influencer, Host Of Amazon Prime’s ‘THIS WEEK IN CX’ and CX Trainer, talks about how we should focus on delivery of successful outcomes and how treating your employees like rockstars will create super-fans.
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EngatiCX #customerexperience #cxguide
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Garham Clark, EVP Customer Experience, Digital Transformation & Independent Consultant at Customer Results talks about "What’s missing in most company's CX plans and “Digital First, but not Digital only” approach to customer experience.
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EngatiCX #digital #transformation
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""Mavie John,Product Owner Digital Customer Communication at Vodafone talks about how being customer centric is a vital aspect for all brands and taking customer views in order to get feedback.""
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EngatiCX #digital #omnichannel #multichannel
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Mary Drumond, Chief Marketing Officer at Worthix, talks about how Data Analytics has been changed with the recent occurrences of the market. She advices to do in-depth research on them by knowing their pain points.
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EngatiCX #consumerrealtionships #dataanalytics
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Aleksandra Przegalinska, Phd in Artificial intelligence , Former MIT and future Harvard Senior Research Fellow, talks about starting with AI and guides them also with technological foresights.
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EngatiCX #Technology #Ai
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Mark Michelson, CEO/Producer of the CX Talks, talks about measuring customer experiences and the three main components of CX. He also talks about how conducting market research has changed. If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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EngatiCX #customerexperience #3componentsofCX
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Rahul Bhuman, Head of AI and Business and Strategy at Tech Mahindra, talks about the reason why embracing AI was a challenge in the past and how AI has a transformational potential - not just to the enterprise but to the community as well.
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EngatiCX #digitaltransformation #ai
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Pallav Modi, Head of AI & Innovations at Ennovision Technology Solutions, talks about adopting AI and how can retail and e-commerce companies use AI to deliver excellent CX.
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EngatiCX #ai #cx
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Rodolfo Salazar, President and Founder for Digital Transformation, talks about why credibility and trust is vital in the digitally connected era and how can we use technologies, like chatbots, to foster and build trust between customers and your brand.
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EngatiCX #digital #transformation
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Gordon Tredgold, CEO and managing consultant at Leadership Principles LLC and is a business keynote speaker and business speaker, talks about digital and IT transformations and suggests Organisations should have clarity on what is the problem they are trying to achieve and accordingly design their IT transformation to solve their problems.
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EngatiCX #digital #transformation
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Warren Whitlock, Director/Advisor in the business Tech talks about the technological trends that are reshaping e-commerce in 2020 and how chatbots can help in personalizing e-commerce.
Check his website: https://warrenwhitlock.com/
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EngatiCX #Ecommerce #CustomerExperiences
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Richard Benjamins, Chief AI & Data Strategist and EC Expert on B2G data sharing, talks about 5 areas companies should look for in the technology era, on Engati CX.
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EngatiCX #digital #technology
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Prajit Datta, AI research scientist talks about Maximizing CX with blockchain on Engati CX. He says that digital is pervasive in almost everything we do now and digital transformation is all about an organizational change through technology.
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EngatiCX #Blockchain #MaximizingCX
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Laura Patterson, President, VisionEdge Marketing Inc talks about the 5 important elements to keep in mind while delivering the best quality service and the process behind making persona-based customer loyalty systems.
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EngatiCX #tech #CustomerService #AI
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Michael Berns, Director of AI & Fintech, PWC talks about ""What is responsible AI?"" on Engati CX. He says that it is very important for companies in this evolving times to move digital and realize the importance of automation and AI.
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EngatiCX #tech #AI
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Utpal Chakraborty, Head of AI at Yes Bank talks about gaining the competitive advantage with RPA on Engati CX. He says that companies have to adopt new technologies to grow business. He suggests using AI to automate back end operations and make them more efficient.
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EngatiCX #tech #RPA
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Lomit Patel, Vice President of Growth at IMVU talks about "The superpower for any business" on Engati CX. He says that people generally try to solve complicated use cases and that's where they go wrong. There will be so many use cases, it's a good opportunity, and as more people start using, it'll acquire more data. He explains in detail how superpower for any company would be data.
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EngatiCX #digital #transformation #business
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Rajet Krishnan, Cofounder & CEO of Viking Analytics talks about Human-centric machine learning on Engati CX. He talks about the history of machine learning that goes back to the 70's. He also talks about the dramatic change in the area of unsupervised learning.
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EngatiCX #ML#tech
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Carsten Ley, Founder / OKR, Project & Customer Experience Consultant talks about starting with a CX project to initiate your CX process in the organization.
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CustomerExperience #EngatiCX #CXProject
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Hessie Jones, Contributing writer at Forbes, talks about Digital ethics and transformation on Engati CX. She talks about the AI biases and consumer behaviour and efficient utilization of data.
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EngatiCX #digital #transformation #business
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Colin Taylor CEO & Cheif Chaos Officer of The Taylor Reach Group, Inc.talks about the evolution of call center management on Engati CX. He says that what companies need to do is to exceed customer expectations at every point in the customer journey map. He also mentions how technology is a tool and not only an end in itself.
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EngatiCX #digital #transformation #business
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Paul Rigby, Owner of PaulRigby.Biz talks about digital transformation on Engati CX. He says that digital is pervasive in almost everything we do now and digital transformation is all about an organizational change through technology.
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PaulRigby #EngatiCX #digital #transformation #business
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Christian Buckley, Founder & CEO of CollabTalk LLC talks about ""Building your digital MarTech stack"" on Engati CX. He says that mistakes organizations make while hiring are Thinking only of SEO and SEM without really understanding the scope of it all, It is not about making it pretty - it needs to provide function and data. He also mentions that organisations need to make decisions based on data, without data attribution and tracking is reallyhard to capture.
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ChristianBuckley #EngatiCX #digital #marketing
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Jabari Butler, Co-founder & CTO, Sign1News talks about The 3 elements of successful transformation on Engati CX. He explains how a digital new networks operates through cloud, technology and people. He also mentions how chatbots could be a very powerful tool to provide personalized news to every user.
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EngatiCX #tech #transformation
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Bill Genovese, ex-CTO & Executive Board Director, Huawei Technologies talks about Triggering transformations with tech on Engati CX. He says that quantum computing and artificial intelligence are the new emerging technologies and explains how a hybrid solution with these two technologies would wonders.
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BillGenovese #EngatiCX #tech #transformation
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EngatiCX #Growth #Innovation
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EngatiCX #CEM #CRM"
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Nadia Vincent, Digital Transformation and AI executive advisory talks about Empowering your business with AI on Engati CX. She says that AI will empower digital transformation and companies need to align their digital and business strategies. She advises businesses to not to wait for pandemic to end the think of it as an opportunity.
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NadiaVincent #EngatiCX #AI #CX
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Kamales Lardi, CEO of Lardi and Partner consulting talks about the 4 phases of the DX framework on Engati CX. She says that industries have seen some digital disruptions change the entire business landscape as a whole. She also explains the 4 stages of digital transformation strategy.
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KamalesLardi #EngatiCX #digital
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Denise Lee Yohn, President & Keynote speaker, Denise Lee Yohn, Inc talks about brand leadership 101 on Engati CX. She says that your brand is not your name or logo, your ad, your image it’s what you do and how you do it. She also explains why it's important for companies to know about their brand value and how it differentiates them.
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DeniseLeeYohn #EngatiCX #brandleadership
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Jim Tincher, Founder & CEO, Heart of the customer talks about Achieving success via customer journey mapping on Engati CX. He says that mapping your customers journey is extremely important, to know the various touch-points. He also separates the customer journey map into 3 categories.
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JimTincher #EngatiCX #customerjourneymapping
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Chip Bell, Senior partner at Chip Bell group talks about Fuelling customer loyalty on Engati CX. He says that it is important to listen to the employees that are on the front line dealing with your customers. He also mentions that most customers need 24/7 access to certain businesses and automation helps them provide it.
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ChipBell #EngatiCX #customer
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Brian Fanzo, Virtual Keynote Speaker, Digital Futurist speaks about Embracing technological change on Engati CX. He says that Lot of companies have been incorporating tech in their business during their digital journey. He is a big believer in the fact that you don’t have to be the first adopter of any latest technology but you need to adapt to the change at a slow and continuous pace so that the inevitable transition later is smooth and the business survives its competition.
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BrianFanzo #EngatiCX #technology
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Namrata Jolly, Senior Advisor at pinBox Solutions talks about driving DX across banking on Engati CX. She mentions that banking has been the forefront industry making use of digital transformation. She also says that customer experience and digital transformation go hand in hand.
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NamrataJolly #EngatiCX #banking
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Analytics #EngatiCX #AdvancedAnalytics
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AI #EngatiCX #Automation
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TechImplementation #EngatiCX #CX
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DigitalTransformation #EngatiCX #DT
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Data #EngatiCX #DataSecurity
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CX #EngatiCX #CXStrategy
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DigitalTransformation #EngatiCX #DigitalizingExperiences
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BusinessModels #EngatiCX #AI
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Priyanka Roy, Head of Data & Artificial Intelligence at Intergen talks about vision for your AI strategy on Engati CX. She says that companies should spend more time to know what the problem is, work on it and the user and then bring in the technology. She also mentions that data is extremely important and every AI strategy should be backed by data.
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PriyankaRoy #EngatiCX #AIVision
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CustomerEmotions #EngatiCX #Data
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Siddharth Sankhe, Director, Consumer Insights, Nielsen talks about magnifying customer connections on Engati CX. He says that with the on going pandemic the economy has shrunk this is where CX comes into play and it will a very big and an important differentiator.
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SiddharthSankhe #EngatiCX #CustomerConnections
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EngatiCX #LogicallyDrivenAI
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Jim Barnebee, VP of AI & Infrastructure, GetSwift talks about driving efficiency with AI & logistics on Engati CX. He says that now most of the are starting to insert AI in their processes. It's upto the company to analyse the risk and calculate the ROI of implementing AI, whether they want to cut down their expenses and have a minimum ROI or implement AI and see an exponential rise in their ROI.
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JimBarnebee #EngatiCX #EfficiencyWithAI
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Kim William Gordan, principal of Telementoris, talks about using Artificial Intelligence to revolutionize and redefine the entire education system. In his Engati CX interview, he adresses the fact that although human teachers are very important, AI and technology are strongly improving interactions and boosting engagement levels. He also talks about the importance of adaptive learning. Catch his interview exclusively on Engati CX.
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EngatiCX #AI #Edutech
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Christoff Weihman, Keynote Speaker/ Author at ASPIRE enterprises talks about crafting 5-star customer experiences on Engati CX. He says that it's extremely important to show empathy, companies need to think from the point of view of the customers. He also mention an equation which matters- ""humans + AI = CX""
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ChristoffWeihman #EngatiCX #CustomerExperience
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Mike Biselli, Partner and owner, Catalyst HTI talks about the tech in health tech on Engati CX. He mentions that healthcare is a booming industry and now it has been mandated because of the environment we are living in. He believes that the entire administrative process in healthcare can be taken over by AI and technology.
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MikeBiselli #EngatiCX #HealthTech
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Christopher Brooks, Managing Director, Clientship talks about the 3 steps to overcome a customer service crisis on Engati CX. He says that for companies to survive in this economy it's important to show some humility towards the society. He also says that it's extremely important to analyse the return on relationship.
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EngatiCX #ChristopherBrooks #OvercomingCustomerServiceCrisis
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Sue Duris, Director of Marketing and Customer Experience, M4 communications talks about the 3 metrics of CX programming on Engati CX. She says that it's important to reach out out to the customer and get their feedback. She says that we need to make the customer persona, and map their journeys.
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SueDuris #EngatiCX #Customer #CXProgramming
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Christopher Brooks, Managing Director, Clientship talks about the 3 steps to overcome a customer service crisis on Engati CX. He says that for companies to survive in this economy it's important to show some humility towards the society. He also says that it's extremely important to analyse the return on relationship.
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EngatiCX #ChristopherBrooks #OvercomingCustomerServiceCrisis
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Luke Jamieson, founder and CEO of Playfulli talks about Gamification of CX on Engati CX. He says that gamification can be a very powerful incentive, motivator and can boost customer engagement exponentially. The best way to improve CX would be to make customers feel satisfied by the product which would make them the advocates for it.
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LukeJamieson #EngatiCX #GamificationOfCX
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Doug Laney, Principal, Data and Analytic strategy, Caserta talks about the 3 V's of data innovation on Engati CX. He says that data is an important asset for a company. He also mentions that after analysing the data companies can improve their processes, target the relevant markets, understand them, look for new product opportunities.
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DougLaney #EngatiCX #DataInnovation
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Steve Towers, CEO & Founder, BP Group talks about innovative innovation on Engati CX. He says that the organisation have been challenged, it's all about survival, and now the customer behaviour has changed - they want their higher expectations to be met. he also says that the company that doesn't have happy employees won't have happy customers.
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SteveTowers #EngatiCX #Innovation
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Ann Dunkin, Chief Technology Officer, State & Local Government at Dell talks about fostering public sector innovation on Engati CX. She says that people are still trying to figure out how to deliver government services remotely. She believes that it's important to formulate a long term strategy in order to compete for resources.
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AnnDunkin #EngatiCX #Dell #FosteringPublicSectorInnovation
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Isabel De Clercq, founder of connect|share|lead talks about leadership in lockdown on Engati CX. She believes that leaders should talk about what they have learned on the digital channels. She says that leaders also need to ask what have their employees learnt in the meetings, they need encouragement.
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IsabelDeClercq #EngatiCX #LeadershipInLockdown
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Gokul Alex, CIO - Spathion Labs talks about the evolution of digital business on Engati CX. He says that when we look at any digital process, it's all about a uniform extraction of technology to give you a measurable experience. CX is considered to be the most concrete and the most real measure of the digital transformation.
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GokulAlex #EngatiCX #EvolutionOfDigitalBusiness
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Robert Linsdell, Managing Director; Australia and New Zealand, Vertiv Co talks about enhancing CX with edge computing on Engati CX. He says that edge computing removes lot of redundancy and chatbot can function – even without being connected, you are getting consistency of services – its programmed to respond.
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Robert Linsdell #EngatiCX #EdgeComputing
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Creating an uplifting service culture has many benefits, according to New York Times’ bestselling author, Ron Kaufman. Explore these benefits by checking out this exclusive interview on Engati CX.
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RonKaufman #EngatiCX #UpliftingServiceCultureWithTech
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Frans Reichardt, Global speaker - customer experience talks about the neuro-linguistic programming in customer service on Engati CX. He believes that NLP can help you build a relationship with your customers and also your employees, it can help you to better understand the other person's perspective.
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FransReichardt #EngatiCX #NeuroLinguisticProgramming
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Dr. Ganapathi Pulipaka, Chief Data Scientist, Accenture talks about the transformation of NLP — from the 1950s to the 2020s on Engati CX. He says that earlier NLP was not sophisticated but now it has picked up sophistication and deep neural network.
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Dr.GanapathiPulipaka #EngatiCX #NLP
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Ravi Visvesvaraya Sharada Prasad, Co-founder & Co-Chief Executive of 7GTech talks about the impact of AI on telecom on Engati CX. He believes that automation reduces human error, AI can help the customers solve their own problems instantly. He also explains how nature plays a key role while designing the technologies.
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RaviVisvesvarayaSharadaPrasad #EngatiCX #ImpactOfAI
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Christine Crandell, President of New Business Strategies, talks about the omnichannel experience on Engati CX. She says that companies need to be omnichannel, but need to look at what channel they are on and they need not be everywhere, instead be on some channels that create the most value. She also mentions that it's important to analyse data and understand what customers want. She believes that big companies are born in these tough time so change and innovation will lead to success.
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Christine Crandell #EngatiCX #OmnichannelExperience
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Aghiath Chbib, CEO - Seecra talks about enhancing cybersecurity with AI on Engati CX. He says that Machines and AI can analyse tons of data, based on that companies can take actions, become alert of a disaster situation much faster. He also believes that on - prem is a better options which is more comfortable.
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AghiathChbib #EngatiCX #CyberSecurity
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Tina Gravel, SVP Global Channels and Alliances, Appgate talks about zero trust and application of AI against cybercrime. She says that organisations should have a zero trust policy to protect themselves from cybercriminal. She also believes that AI in right hands might save us against cybercrime.
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TinaGravel #EngatiCX #CyberSecurity
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Mike Flache, Entrepreneur, Business Angel and Philanthropist explains how this crisis can be a huge opportunity for businesses. He believes that every crisis is a great opportunity, you just need the right mindset. He also says that it's important to understand the markets and the progress, build products and services that solve those problems.
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MikeFlache #EngatiCX #Dontwasteacrisis
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David Avrin, CX Keynote Speaker, Visibilty International, talks about revolutionizing customer retention on Engati CX. He says that we use resources on customer acquisition, and we hardly focus on retention. Our job is customer conversion. We think we're good at this but we miss out on retention, we have to keep dating our customers.
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DavidAvrin #EngatiCX #RevolutionisingCustomerRetention
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Ed Wiley, CTO ; Cofounder, Enveda Therapeutics talks about the fusion of data science and health-tech on Engati CX. He says that the industry which is ready for exploitation is health and drug discovery, delivering healthcare and discovering cures with AI.
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EdWiley #EngatiCX #HealthtechAndDataScience
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Dr. Swapnil Dambe, Senior Director - Digital Experience, Marlabs Inc talks about creating rich user experiences on Engati CX. He says that AI is non-natural human intelligence – it's all about data. He say that chatbots saves your support cost and also provides instant replies which creates a better customer experience.
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SwapnilDambe #EngatiCX #RichUserExperiences
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Martin Musiol, Co founder and Instructor, Generative AI, talks about AI across functions on Engati CX. He feels that AI should take over all the tasks that are repetitive to make things efficient, Businesses should identify tasks which can be digitally and implement technology for effective and efficient utilisation of resources.
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MartinMusiol #EngatiCX #AIacrossFunctions
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Neal Schaffer, Author - The Age of Influence, talks about personalization, the AI way on Engati CX. He says engaging with your audience is really important and ensuring that it gets you followers, companies should analyse why people are engaging and work more on that. He also says that chatbots are a great tool and if you train it right it can answer 99% of the questions. You wanna make sure you provide answers or just transfer to an agent.
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NealSchaffer #EngatiCX #Personalisation
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Scott Schober, CEO, Berkley Varitronics Systems, talks about the future of connectivity on Engati CX. He says that employees and employers need to rethink their operations and implement tech into it. He says it's very important to have a cybersecurity mindset and maintain proper cyber hygiene to avoid cybercrimes. He also mentions that the technology has evolved a lot and has made difficult tasks easier.
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ScottSchober #EngatiCX #Futureofconnectivity
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Dr. Marcell Vollmer, Chief Innovation Officer, Celonis, talks about Enterprise Performance Acceleration on Engati CX. He explains why it is important to stay updated with the systems and the processes. He also mentions how important is the resiliency of the supply chain in these times. Automation is the core element of digital transformation. He suggests companies collaborate with the digital future.
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MarcellVollmer #EngatiCX #EnterprisePerformanceAcceleration
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Yves Mulkers, Founder, 7W Data, talks about optimizing your data on Engati CX. He suggests companies use data science and apply statistics to get better, more accurate data that will help them succeed. He says that AI and big data help each other in the sense that you can use AI to optimize your data, that’s where AI can make big data more usable. He also states that the human-centric approach is important in marketing but not in data science.
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YvesMulkers #EngatiCX #OptimisingYourData
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Martin Hill Wilson, Owner, Brainfood Consulting talks about emotive CX for customer interaction on Engati CX. He says that when positive emotions are involved in the customer journey it helps in retaining the existing customers and also acquiring new ones. He believes that to deliver great cx at a much lower cost rate, you need to reduce the headcount or make sure that their output/productivity doubles, or you can use technology.
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MartinHillWilson #EngatiCX #EmotiveCX
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Misha Hanin, President & CEO, Deep-dive Technology Group talks about Digital transformation — from a novelty to a necessity on Engati CX. He believes that in 1 or 2 years enterprises will have implemented technology in everything. He also points out that the cloud is much cheaper and accessible, cloud adoption is on the peak and pandemic has just accelerated it. He also rightly mentions that chatbots are the future of CX.
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MishaHanin #EngatiCX #DigitalTranformation
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Jonathan Reichental, Founder & CEO, Human Future, talks about the 4th industrial revolution on Engati CX. He says that the 4th industrial revolution is more than just a change in technology, and it will amplify on a global stage, AI will be embedded in our life. Easy operations are offloaded from humans to technology. He also believes that a lot of people can get most of the answers from chatbots.
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JonathanReichental #EngatiCX #4thIndustrialRevolution
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Tripp Braden, Executive advisor, Strategic Performance Partners, talks about IoT 101 on Engati CX. He says that IoT is the interconnectivity amongst all things including people and technology. He also says due to the convergence technologies like machine learning and conversational AI, IoT can be used everywhere from the operational supply chain to financial supply chains. He believes that it is very important to build trust with the customers and also build your chatbot in the same way.
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TrippBraden #EngatiCX #IOT101
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Jeff Barrett, CEO, Status Creative talks about the evolution of marketing over the years on Engati CX. He says that companies have to understand that the times have changed and become more flexible and adapted to the new normal which is digital. He even mentions that marketing automation is going to play a very crucial role in the post-pandemic era. It's also important to utilize all digital tools to be omnipresent to someone who wants to reach out to your company.
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JeffBarrett #EngatiCX #EvolutionofMarketing
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Hussein Dajani, General Manager - Digital and CX Transformation - Nissan Motor Co. talks about on Engati CX. He talks about how the automotive industry is transforming during this COVID crisis and he mentions the next biggest trend to be followed. He even talks about how data can bring about a revolution in the automotive industry and how conversational AI can transform customer experience in the automotive industry
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HusseinDajani #EngatiCX #AutomobileIndustry
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Smitha, Head Marketing, ThoughtWorks India talks about Moving from traditional to digital on Engati CX. She says Paytm has disrupted the fintech space and technology has become the core of businesses, and according to her, digital is here to stay. She insists on "partnering with your customers", and not trying to sell everything to them because everybody wants data and insights.
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Smitha #EngatiCX #TraditionaltoDigital
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Richard Weylman, Chairman & Managing Director at Weylman Consulting Group talks about Transformation in the face of adversity - on Engati CX. He talks about the most important thing when it comes to business survival and growth. He mentions how businesses are using conversational AI and chatbots for customer service and how businesses will digitally transform themselves post the pandemic.
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RichardWeylman #EngatiCX #DigitalTransformation
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Alvin Foo, Emerging Tech & Marketing Evangelist, Startups' co-Founders & Advisors, talks about Next Gen Mobile Tech on Engati CX. He talks about how rapidly mobile technology is evolving and how every time a new G is becoming destruction, Eg:5G. He even talks about how small businesses are leveraging mobile technology.
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AlvinFoo #EngatiCX #Mobiletech
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Javaid Iqbal, Co-Founder & CEO of TransformX talks about developing digital mindsets on Engati CX. He speaks about approaching any new opportunity or a challenge in a digital form. He mentions 5 reasons why companies like Uber, Airbnb are totally digital where growth and scalability are not a challenge for them. This is a digital age and only the paranoids survive in it and use AI because it has the potential to increase productivity by 40%.
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JavaidIqbal #EngatiCX #DevelopingDigitalMindset
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KamiWatson #EngatiCX #EnhancingHighTouch
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Roberta O'Keith, Strategic Business Advisor at ROK Advisors talks about Growing Through Feedback on Engati CX. He talks about how chatbots powered by AI can improve customer experience. He says tech companies have to work on and fine-tune, sentiment analysis, video, etc for better customer experience.
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RobertaO'Keith #EngatiCX #Growingthroughfeedback
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Antonio Santos, Co-Founder - The Digital Transformation Lab taks about Remodelling business models on Engati CX. He talks about digital transformation especially post COVID, and how small companies and large organizations should align their digital strategies. He also talks about the adoption of AI, IOT and automation and their progress.
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AntonioSantos #EngatiCX #RemodellingBusinessModels
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Thea Cole, CEO, Latimer talks about 7 Steps to understand audience insights on Engati CX. She says startups are more flexible than big corporates and communication is the most important aspect of innovation.
These are some points that she mentioned in this interview. 1. Examine the group of customers you are targeting and make sure they are right. 2. Target the community you are part of and it is easy to convert. Find people who can influence others to be a part of the community, a chain. 3. The right research is needed. To know more, watch the entire interview.
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TheaCole #EngatiCX #AudienceInsights
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Ted Rubin, CMO and Advisory Board Member at Photofy, Inc. talks about Return on Relationship on Engati CX. He says the return on the relationship has become more important than ever, ROI is dollars, RONR will be built over years with authentic interaction and engagement. Simplicity is the new everyday low pricing, marketing will win when humans control the machines and not vice versa. He also mentions about community growth and its importance, it’s something that is ignored by many companies, “networks connect but communities care”.
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TedRubin #EngatiCX #Returnonrelationship
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Dilpreet Singh, Head - CRM and Customer Analytics at The Oberoi Group talks about Servicing & Personalization - The heroes of CX on Engati CX. He says customer experience is important, CX is nothing but a bridge between customer and brand, which is managed by the brand. Data is important to let it be any industry and connecting the data is important rather than collecting data. He also says CRM is not constant, it keeps on changing, so therefore TEST - LEARN - EVOLVE
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DilpreetSingh #EngatiCX #Servicing&Personalization
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Daryn Mason, Independent Speaker, Writer, Facilitator talks about ""Will COVID change sales strategies?"" on Engati CX. He talks about the transformation of sales after this COVID crisis, he says WFM is here to stay, maybe it will be hybrid, hence selling will become a bit difficult. You need to be hyper-relevant with a high level of empathy. Understanding the customer market should be a priority. Business models will change, there will be new entrants with transformative models. Eg - Uber Therefore, Understand your customer, their customer, and then go for giving them a solution.
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DarynMason #EngatiCX #SalesStrategies
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Steph Nissen, Chief Digital Operations Advisor at Atomic Revenue talks about True Digital ROI on Engati CX. He says Digital ROI is a love language, most people get confused between ROI with the number of likes, shares, sentiments whereas digital ROI is the same everywhere. It is the dollars that you generate on top of what you invest. If a page with a million followers does not generate enough revenue it’s of no use. He mentions about how AI is necessary to make things easier. AI is all about finding hidden knowledge, it’s about discovering something that is known but not acknowledged by humans themselves.
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StephNissen #EngatiCX #DigitalROI
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ShukriCornelius #EngatiCX #ExperienceEcosystem
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SaulColt #EngatiCX #WordOfMouthMarketing
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John Andrews, CEO at Photofy, Inc. talks about Mobile Marketing on Engati CX. He talks about the idea behind creating “Photofy - the world's easiest commercial content creation platform” with the 2nd gen team, not the creators of the product. Adapting the product to meet the needs of the market place with original ideas made by a team of friends to make a photo-editing app. He also mentions how chatbots can help businesses in the retail sector and how people rarely choose humans over automation. He also wrote a book on how retail changed with digital transformation and automation.
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JohnAndrews #EngatiCX #Mobilemarketing
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Nico Gramenz, CEO at Factory Berlin talks about Data-driven Dynamic Decisions on Engati CX. He says startups are not always about disruption, it can also be about better value, experience. it's about making creators successful, finding the right network, it helps in being a great support. He also mentions chatbots and how communication should be super relevant, it should have meaning. Blockchain is also something that is important and AI is completely changing society.
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NicoGramenz #EngatiCX #Data-drivenDecisions
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Ardath Albee talks about Knowing your audience with AI on Engati CX. He says that it's important to understand your audience and focus on your buyers. Relevance is more important now. AI is becoming more important with increasing digital transformation. Customer needs quick answers and chatbots can reply fast they can serve the purpose immediately. It makes the customer's job easy to understand the website. He also mentions that human touch is better than AI, but AI can help with presenting the right content on the website.
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Ardath #EngatiCX #Knowyouraudeince
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Bernie Borges talks about Building B2B Bonds on Engati CX. He says Inbound marketing is importantly anchored by good content, SEO friendly, etc. Once customers are on the website, you have to make it easy to deliver the content. Focus on omnichannel - Email, YouTube subscribes, twitter follows - if the customer follows you, he/she can see your content and engage. It's important to have omnichannel marketing - social media, bots, etc, all these different channels, wherever you are most active the company can engage. He says to make your social media easily accessible as you can like website, youtube, etc, as long as you are making them aware, you are signalling them that we are available.
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BernieBorges #EngatiCX #B2BBonds
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GinaSchreck #EngatiCX #ConversationalAI
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Steven Van Belleghem, Co-founder and Board member of Nexxworks talks about staying 2 steps ahead with tech on Engati CX. 70% energy today, 20% for tomorrow and 10% the day after that’s the long run which creates new value and new opportunities. After a lot of research, he says a happy customer doesn’t mean a happy employee but happy employee in return helps a happy customer surely. AI can deliver value and benefits faster and in real-time. He mentions about hyper-personalization and voice command can be the next high level of customization.
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StevenVanBelleghem #EngatiCX #AheadofTech
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Jagmohan Singh, Global Head L&D- Digital Customer Experiences talks about Creating Digital Organizations on Engati CX. He says this pandemic can create a whole new opportunity as WFH and flexible hours will be a new norm. AI and tech have a bigger role, they will help with the funneling part, faster decision making. Eg: for the healthcare sector - AI is helping. He also mentions hyper-personalization and AI tech is an answer to that, it can do that in seconds.
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JagmohanSingh #EngatiCX #Digitalcreation
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Stacy Sherman, Head of CX & Employee Engagement, Forbes Writer & Blogger for DoingCXRight.com talks about humanizing business inside out on Engati CX. She says employee motivation is important, giving them the right training, support, etc they will do the right thing even without supervision. She also says empathy is important, listen to what they are saying. Communicate with your customers, celebrating successes is important may be small, but they do add up, appreciating them gives motivation. Tech can be used to enhance, but the human element cannot be forgotten.
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StacySherman #EngatiCX #HumanizingBusiness
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Raul Amigo, Founder of Umuntu, CX Crafter, and Speaker talks about the 4 building blocks of CX on Engati CX. He says If you cannot deliver a memorable customer experience through technology, you won't be successful, be proactive in designing solutions for a better experience. Customers change their minds after every interaction. Technology is the key and it drives experiences, therefore, be innovative.
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RaulGuillermoAmigo #EngatiCX #BuildingBlocksOfCX
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David Meerman Scott, Author of WSJ bestseller FANOCRACY talks about Loyalty, fan-base, brand-building on Engati CX. He says customer relationships are much more imp than products/services, organisations that can build a tribe of people will succeed. Build fans for your company, they'll stay loyal. Turning fans into customers and customers into fans that's about human relationships.
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DavidMeermanScott #EngatiCX #Brandbuilding
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Amas Tenumah, Founder of BetterXperience talks about The tech vision for your CX mission on Engati CX. He says AI brings intelligence that we haven’t seen ever. Customer doesn’t hate automation but they hate it when it's badly made or created. The future of customer experience has to be smarter, not cheaper or faster.
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Sarah-Jayne Gratton, Founding Partner, The Influencers talks AI- a new perspective about the new perspective to AI - on Engati CX. She says AI is learned form of intelligence an actual notion of AI - goes back to 2000s, and at that time we had fear of losing jobs, today again we see shift amplified by COVID. We have always been a part of tech every day, but now more than ever. She even says invest more, develop more tech, and also value more parts of the world where education is difficult.
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Yadu Muntha, Global sales leader, speaker, and consultant talks about The endless possibilities of EdTech on Engati CX. He says 1 person can't handle 30 students, 1 person can't conduct exams, answer questions, and correct papers, it is directly affecting operational efficiency. Because of technology lots of people will lose their jobs to some extent. It all started at industry 1.0 now we’re at 4.0 in terms of tech and industry, compare 1.0 with 4.0, and tech transformed everything. Lakhs of people shifted to 1000s of people, work done by 100s of people can now be done by 1 machine, from manual labor to using a tractor, everywhere transformation is required.
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Chris N West, Founder & President of LR Training Solutions talks about Trend tracking with AI on Engati CX. He says lots of people think just having social media presence is enough “Oh we don't need a website” that's not how it works and content is the key. He also mentions having your name on the first page of google for the actual product/service you deliver. TWO - make sure you’re focusing on different areas of digital marketing.
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Claire Boscq-Scott, Keynote Speaker, and Global CX Guru talks about Intrinsic motivation for extrinsic results on Engati CX. He says AI and tech are incredible ways to understand customers, build conversations, and personalize data. Technology is incredible, but it will not replace humans. Tech should be used as much as possible, but the human touch is very important and both should work in a combined way.
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ClaireBoscqScott #EngatiCX #Intrinsicmotivation
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Dennis Wakabayashi, VP Customer Experience Solutions Delivery at RR Donnelley, talks about Empathy, Collaboration & Growth with AI on Engati CX. He says that it all starts with empathy, customers, employees, citizens, stakeholders, etc and when all these people work together you will see financial growth. He states that a customer needs to be happy and therefore create a safe environment for them.
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Howard Wolpoff, Chief Marketing Strategist at Profit Master Business Solutions talks about Engaging Digitally on Engati CX.
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Cyril Bladier, Sales & Marketing CEO at Business-on-Line talks about Automating B2B Marketing on Engati CX. He says businesses should find opportunities to use automation and a bot can play an important role in customer service. He also mentions that bots can be a game-changer for an organization.
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Christoph Trappe, Chief Content & Marketing Officer at The Authentic Storytelling Project talks about Tools to enhance marketing campaigns on Engati CX. He says brands should focus more on fresh and new content. Most brands that do this, they already have a huge audience.
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ChristophTrappe #EngatiCX #MarketingCampaignTools
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TomPick #B2BMarketingTool #EngatiCX
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HariTN #TechForBootstrappedStartups #EngatiCX
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Muntazir Haider, Lead Consultant & Corporate Trainer at The Brand Consultants talks about The Marketing Transformation on Engati CX. He says AI has changed drastically the way things are and in 5 years it will change more.
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MuntazirHaider #TheMarketingTransformation #EngatiCX
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MichaelBrown #EngatiCX #ChatbotsForBrandLaunches
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LeeBryant #AnalogToDigital #EngatiCX
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Mark Schaefer, Executive Director of Schaefer Marketing Solutions LLC talks about The fusion of marketing & tech on Engati CX. He says digital transformation is painful and gives uncertain returns, he also says that technology is a tool an opportunity for us to be at our best, and it's up to us how we adapt.
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MarkSchaefer #TechAndMarketing #EngatiCX
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Andy Mura, Head Of Marketing at ExB Group talks about Cognitive process automation on Engati CX. He mentions speed and personalization are the two key points which help in creating a better customer experience.
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AndyMura #CXInnovation #EngatiCX
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Jeannie Walters, CEO & Chief Customer Experience Investigator of Experience Investigators by 360Connext talks about Micro-Moments that Matter on Engati CX. She says Technology is exciting, on a scale we’ll be able to serve and Ai and chatbots can answer correctly, at the right place, and at the right time.
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JeannieWalters #Micro-momentsThatMatter #EngatiCX
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Annette Franz, Founder and CEO of CX Journey Inc. talks about Customer Understanding on Engati CX. She says technology is not experienced, its about emotion, interaction therefore we cannot throw tech to solve people's problems - it has to be a facilitator.
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AnneteFranz #EmpathizingWithCustomers #EngatiCX
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Adriana Tica, Owner of Copywritech talks about content marketing chatbots on Engati CX. She says just be regular with respect to content, you don't have to exhaust yourself and write extensively every day because google favours regular behaviour and things don't change overnight so have patience and trust the process.
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AdrianaTica #ContentMarketingChatbots #EngatiCX
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Jessica Noble, Customer Experience Professional (CXPA), former Project Management Professional, keynote speaker, and creator of The L.E.A.D.E.R Methodology for creating magnetic employee talks about Virtuous Cycle on Engati Engage. She says giving more value to customers is important rather than spending lots of time developing an idea that no one wants.
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JessicaNoble #TheVirtuousCycleOfEx&Cx #EngatiCX
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Cyril Coste, PRINCIPAL CONSULTANT - Emergn talks about Customer Oriented Tech on Engati Engage. He says DIgital Transformation gives a better understanding of customers and helps in better CX.
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CyrilCoste #Customer-OrientedTech #EngatiCX
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Nigel Wilson, Co-founder at We and AI talks about Personalized Mining AI on Engati Engage. According to him, everybody uses AI in some or the other way Doctors, Experimentalists, Customers, etc If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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NigelWilson #AppPervasiveAI #EngatiCX
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Jonathon, CEO at Growth Hackers talks about Growth Hacking on Engati Engage. He explains his definition of growth hacking as a bridge between marketing and product to improve the product to make it more customer-centric. He even says work from home is going to make a huge difference.
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JonathonAufray #GrowthHacking101 #EngatiCX
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Jakomi Mathews, TRANSFORMATION DELIVERY CONSULTANT at Edval Timetables talks bout Value-Driven Transformations on Engati Engage. He says Digital is overused with transformation, the use of digital tools is an outcome of a successful outcome. He also says CX is about understanding your customer products that create value or help them.
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JakomiMatthews #Value-DrivenTransformations #EngatiCX
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Katie King, CEO of AI in Business, talks about 10 tips to harness AI on Engati Engage. All companies like for e.g. Accenture, Delloite, etc, all require automation.
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KatieKing #HarnessingAI #EngatiCX
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Dean Anthony Gratton, Technology and Global Influencer talks on Engati CX. He mentions why he is not a big fan of conversational AI for Cx. According to him automated system is great but we’re not at that point, we tend to ramble, and tech doesn't understand that.
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Dr. Robin Kiera, Consulting & Marketing Agency | Personal & Virtual Speaker - Digitalscouting.de talks about ""B2B on TikTok? and Content Targeting"" on Engati CX. He says Tiktok can be used as a medium for B2B purposes, he says Tiktok worked for 50's age, a lot of people go there, they have a large audience and it is organic.
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RobinKiera #EngatiCX #ContentTargeting
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Lori H. Schwartz Principal, Curator of Experiences - Storytech talks about personalizing of data on Engati CX. He mentions how people can relate through stories since brains are trained to understand, even in B2B, people think like humans (like a b2c).
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LoriSchwartz #PersonalisingWithData #EngatiCX
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Joe Pine talks about creating customized experiences at scale on Engati CX. If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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JoePine #EngatiCx #MassPersonalization
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Andy Fitze talks about AI in daily business functions on Engati CX If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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AndyFitze #AIinDailyBusinessFunctions #EngatiCX
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Ian Moyse, EMEA Sales Director Natterbox, talks about the Future Of Marketing on Engati Engage. He mentions how 2020 is all of personalised branding and people - when there are personalized messages and personalized services and how AI can be leveraged for personal branding using chatbots and conversational AI.
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IanMoyse #BOTS #EngatiEngage
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Ben Motteram, Principal- CXpert, talks about the 5 Why's of CX on Engati CX.
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BenMotteram #TheFiveWhysOfCx #EngatiCX
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Helen Yu, Founder and CEO of Tigor Advisory Corp, talks about filling the gaps in your business with AI.
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HelenYu #5GapsToFillWithAI #EngatiCX
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Tim Hughes, CEO & Co-Founder of DLA Ignite the Global Business Transformation Consultancy talks about Social Selling Strategy on Engati CX. He mentions the need to have a presence on social media and talks about how social media can be a long term strategy.
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Doyle Buehler, Global Brand Architect talks about making a digital foundation on Engati CX. He talks about how assembling, building a foundation is important. He even talks about 3 values you deliver it to digital space (moment)
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Ricardo Saltz, Managing Director and Co-Founder - Eglobalis Information - Insight - Innovation talks about Customized Customer Experiences on Engati CX. He says all customer touch-points are important and this pandemic can be a good opportunity to step up and cater to your customers
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Bill Mew, Founder and CEO at Crisis Team, talks about leveraging Tech amid Covid.
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Silvana Buljan talks about the journey to Customer-Centricity on Engati CX
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Mike Allton, the Brand Evangelist at Agorapulse, talks about Empathic Marketing on Engati CX.
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Luis Suarez talks to Engati CX about Rapid Digital Transformations.
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Matteo Rizzi, Co-founder of FinTechStage, talks about the survival tech for start-ups.
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David Brear, Group CEO at 11:FS, talks about the Tech in Fintech.
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Dr. Peter Meyers, Marketing Scientist at Moz, talks about the Data and Tech philosophy that needs to be followed. If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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Mike Kail talks about finding real-time solutions with AI.
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April Rudin, the Founder and President of the Rudin Group, talks about shifting from Legacy Technologies and embracing Innovation. Financial Services is a Human business, and we cannot forget that. In this exclusive interview, we discuss the emergence of new technologies like Robo-advising, Robo-investing, beta tracking strategies, and more.
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Shailendra Kumar, VP and Chief Evangelist at SAP, gives a peek into Industry 4.0. Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/
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Joao Bocas, the Wearables Expert, talks about the different applications of Wearables.
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Kate O'Neill, Founder and CEO of KO Insights, talks about how to make technology human-centric.
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Joanne Moretti, Founder and CEO of JCurve Digital, talks about building Global Powerhouses.
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Marketing Technologist, Michael King, joined us for today’s episode of Engati CX. We spoke about digital marketing, AI, SEO Content and building scalable brands.
Michael also weighed in on the age old debate- whether to create content for the people or for the search engines.
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Jeanne Bliss, the Godmother of Customer Experience and the Co-Founder of the Customer Experience Professionals Association (CXPA) explains the fine art of decoding customer needs. Watch this video to learn how to guage customer requirements and understand how to provide for them.
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Dinis Guarda, Founder of Open Business Council and Ztudium talks about The Next Big Tech. The technology of the future. He speaks of the importance of AI and chatbots in the finance sector; especially when it comes to Fintech. Dinis also talks about Blockchain, cryptocurrency and their applications.
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Industry analyst and columnist, Jeff Kagan talks about overtaking your competition with technology and AI. He talks about the different rates of technological adoption across industries and how a company could get ahead of the pack by adopting the latest technology before it's peers. He talks about the manner in which AI as helped improve customer experience and how Conversational AI is proving to be very helping to companies.
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Adam Toporek, an internationally-recognized customer service expert, keynote speaker, and frontline trainer, talks to Engati on ‘Winning with Experience’. He talks about how technology and Artificial Intelligence can be leveraged to create personalized customer experiences at scale.
Adam speaks about the fact that customers are irrational creatures and that businesses need to take this into consideration while creating customer journeys. Customers don’t buy with logic. They buy with emotion and then try to use logic to justify their purchases.
He also tells us that we should be focusing on Digital Integration rather than Digital Transformation. Transformation implies that we’re going to go completely digital. Integration is more realistic in the sense that we will have humans working in collaboration with digital systems. The human element is integrated within the digital experience.
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Using AI to improve CX is one of the biggest trends in 2020. Check out how Co-founder of Cx Accelerator, Nate Brown does it in this exclusive interview.
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"Customer Experience wizard, Dan Gingiss, talks about creating experiences that your customers tell others about. These experiences don't need to cost you a lot of money, they just need to be unique and memorable. Dan says that it's important to look at the entire customer journey. The journey will often have unseen negatives to it and it's our job to get rid of them while trying to improve our CX.
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We are joined by Customer Service and Experience expert, Adrian Swinscoe whose passion is to help create, develop, and grow businesses that take care of their customers in the best way possible. On this episode of Engati Engage, we discuss the challenges of making your business more customer-centric, and how to break away from that traditional mold using Chatbot technologies and AI.
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On this episode of Engati CX, we are joined by Vikaas M. Sachdeva, the Chief Executive Officer of Emkay Investment Managers. With over 25 years experience, he is an expert in marketing and distribution of financial products. Vikaas shares his expert advice on banking and financial services and how to shift from the Financial service mindset to the Fintech mindset to set yourself apart and give you the competitive advantage.
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On this episode of Engati CX, we are joined by world-renowned Cloud influencer, Kevin L. Jackson. Kevin L. Jackson is the founder of the GovCloud network, whose aim is to help professionals develop business models using advanced technologies and cloud strategies. His mission is to educate the masses about technology, and he accomplishes this through GovCloud. He discusses the shift into cloud by industries such as education and healthcare. He shares why the shift has been so slow, and how professionals can boost processing using cloud computing.
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Angela Maiers is a leader and keynote speaker, leading the change in both education and enterprise for over 30 years. She is also the founder of Choose2Matter, a universal movement that challenges us to make “mattering” a way of life. She is passionate about education, and speaks about how the use technology can help educational institutions across the globe. On this episode of Engati CX, we focus on her passions; discussing the flaws of the current education system, and how the implementation of technology can benefit students.
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Colin Shaw is the Founder & CEO of Beyond Philosophy, and is recognized by Linkedin as one of the ‘World's Top 150 Business Influencers.' Today, Colin Shaw shares his concerns on the current state of Customer Experience. So, are you interesting in learning how to adapt Customer Experience to make it more customer-centric?
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Jeremy Scrivens is an Appreciative Futurist and Collaboration & Innovation Catalyst. He is a Director of The Emotional Economy at Work and a global thought leader and consultant on building collaboration in a digital world for innovation, social good and the future of talent. He’s known particularly for his work with enterprises to coach innovation, collaboration and engagement at scale in the physical Summit Room and the virtual Social Room.
Today, Jeremy talks about innovation in an age of technological convergence. He speaks of moving from part to the whole. Technology and innovation focusing on the bigger picture. He speaks of including the non-usual suspects in the ideation process. People from disciplines other than the one in question, so that their fresh ideas may spur ideas that could not be conceived in a homogenous group.
Watch him talk about Millennials and Gen Z actually being Gen G- A generation focused on Globality, on Generosity, on Giving and on standing for social causes and how they tie it into their work. Speaking to this generation, Jeremy says, “You don’t switch your heart off when you get to work
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Tyler Wood is a keynote speaker, author, blogger, national security expert, and a notable figure of cyber authority. Today, Tyler speaks to us on the inclusivity in cyberspaces, how to empower women into joining these industries, and the vulnerability we're facing in cybersecurity during this pandemic.
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Elise Quevedo is known as “The Digital Ghost Queen” for her behind the scenes work, helping businesses and individuals from C-Level executives to Hollywood stars thrive in cyberspace. She is an author, keynote speaker, advisor, social/digital media marketing consultant, a global thought leader and has been ranked among the 'Top 100 Entrepreneurs to Follow on Twitter' by Evan Carmichael.
Today she spoke to us about providing value to customers.
According to Elise, technology needs to focus less on being fancy, it needs to focus more on the value that users gain from it. Even our social media needs to be less about us selling, and more of us providing value to our customers.
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Carson Heady, Author of Best-Selling series, “Birth of a Salesman” helps you perfect your pitch with the power of personalisation. On this episode of Engati CX, we discuss the importance of understanding your customer and how to make them feel important with Chatbots. Stay tuned, this one’s a game changer.
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Glen Gilmore, the former mayor of Hamilton, the author of 'Social Media Law for Business' and 'Strategic Digital Marketing' and an instructor of Digital Marketing and Crisis Communications at Rutgers University discusses the need to leverage Artificial Intelligence in the travel industry and the role social media plays in helping businesses stay relevant and keep running during the lockdowns.
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In the current digital era, Chuck Brooks, globally recognized thought leader for Cybersecurity and Emerging Technologies, reveals that technology defines who we are and what we do and AI will be the backbone. We also discuss the emergence of digital in Customer Service, and the growth of the remote economy.
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Roger Dooley, Neuromarketing genius, host of The Brainfluence Podcast and the author of 'Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing' and 'FRICTION: The Untapped Force That Can Be Your Most Powerful Advantage' discusses Neuromarketing and the role that Artificial Intelligence can play to help with Neuromarketing. He also talks about how Amazon creates phenomenal customer experiences.
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Franco Ronconi, is a successful Business Operations Manager with a strong background working for leading players in fast-paced, technology-driven industries discusses the impact AI and Automation have on us during this pandemic. And how these tools can actually help us. We also explore how the drastic changes of customer expectations- how the expectations have risen and how Artificial Intelligence has met those expectations.
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Welcome to Engati Engage- our interview series with your favourite Thought Leaders from across the globe. In this episode, we have the pleasure of interview Paul Colmer. Paul Colmer is an engaging digital architect, coach and trainer working for ALC Education and Consulting. We discuss the emersion of AI and Automation into Corporate culture, the role of technology in the business transformation cycle, and the employment of cybersecurity.
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Avrohom Gottheil, CEO of #AskTheCEO Media, talks about Artificial Intelligence and Automation helping businesses (especially small businesses) during the lockdowns. He talks about putting the human element into automation and about choosing the right places to leverage Automation and AI for businesses purposes (especially Marketing). He touches upon the fact that AI is now being used to drive personalisation, even in the real estate sector. Avrohom speaks of a collaboration between humans and machines. He talks about the fact that humans and machines together can be far more effective than either can on their own. Gottheil also talks about leveraging social media during the lockdowns. He says that businesses should create content that helps the audience and provides value to them rather than just trying to sell over social media.
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Johannes Drooghaag talks to Engati about the potential to AI to drive far more decisions than it currently is. But, even though it will drive them, it cannot take these decisions on it's own. Humans will always be involved in the process and will be the final decision makers. Johannes also talks about making technology available to all sections of society, not just the privileged class. He speaks of the large role that AI is playing in digital transformations and also of the ways in which tech can help us stay connected during the lockdowns. Johannes even touches upon the power of social media to create new opportunities for people and businesses.
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Welcome to Engati Engage- our interview series with your favourite Thought Leaders. Sit back, relax and enjoy our episode with Frank Eliason, also known as “the most famous customer service manager in the US, possibly in the world.” In this episode we discuss the customer/user experience, why it’s an important aspect of digital, and more. Frank Eliason speaks about how AI can be used to create better and safer experiences for customers. He says that the only way that we, as businesses can provide exactly what the customer wants at the exact time when they want it, is by adopting Artificial Intelligence.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://blog.engati.com/alex-jimenez-fintech-interview/
Welcome to Engati CX- our interview series with your favourite Thought Leaders. Sit back, relax and enjoy our episode with Alex Jimenez, the CSO of Extractable. On this episode we discuss the digital fintech landscape, the use of AI and Automation in banking, and more.
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https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
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Let's take a journey into the Cloud. Welcome back to our interview series, Engati CX. We delve into the world of Cloud computing with Neil Cattermull, the director of ""the Future as a Service."" Tune in for a discussion on embracing the world of digital, the digital evolution, and of course, Cloud computing. Enjoy! If you liked the episode, gives us a thumbs up and leave us a comment below. Come back for our next episode.
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Blog link: https://blog.engati.com/vladimer-botsvadze-digital-transformation/
‘Technology will eat up everything ahead," according to globally renowned digital marketing influencer Vladimer Botsvadze. In this episode of Engati CX, we discuss various topics such as the future of conversational intelligence, the changes in the digital world, and we get a little personal- discussing how AI impacts our work and relationships.
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On this episode of Engati CX, we're thrilled to have the pleasure of interviewing Shane Barker. An accomplished digital marketing specialist with over 20 years of experience in the field of digital marketing- Shane Barker discusses the future of digital marketing.
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