Think Big Act Small with Tristan White: Recent Episodes
Tristan White
Hi, I'm Tristan White - welcome to The Think Big, Act Small Podcast.
This podcast exists to help leaders who are learners to do stuff that works
Whether your team has 5-15 people in it, 16-50, or you run a bigger operation that exceeds 50 team members: this podcast is for you.
In this episode, Clarissa Rayward, lawyer and founder of Happy Lawyer, Happy Life, shares her journey as a lawyer and business owner.
Clarissa's approach to decision-making and her commitment to personal growth serve as valuable lessons for professionals in any industry. She discusses the concept of being different and embracing creativity in a traditional field, and the challenges of identity as a business owner.
This interview explores Clarissa's recipe for achieving happiness and success: the significance of self-belief; managing mindset; setting boundaries; intentional decision-making; and the importance of finding joy in one's work.
Enjoy!
Tristan
Listen to the Culture Is Everything Private Podcast at: cultureiseverything.co.
Trevor Young (aka The PR Warrior) is an author and experienced content and digital communication expert. He's been in the digital trenches for almost 20 years and really knows his stuff!
Trevor provides strategy, coaching and mentoring to help business owners and solopreneurs communicate with their audience, with a focus on blogging, social media and podcasting.
Since he started blogging in 2007, he's continued to explore the ever-changing digital communication landscape, using his own brand as a crash test dummy to understand and then leverage the many tools at your disposal.
Trevor teaches owners and solopreneurs to become your own PR machine, so you can self-sufficiently build stronger and deeper connections with your tribe.
The interview is full of practical and actionable tips to help you take greater control of your content and communication, which is such a critical component of business success.
Enjoy!
Tristan
Listen to the Culture Is Everything Private Podcast at: cultureiseverything.co.
This episode, we're exploring the world of coaching. Rhett McLennan is a professional sports coach in a feeder league to the AFL (major league of Australian rules football)
Rhett's career started in health, first as a health practitioner, and then in leadership and management roles. With a move to being a full-time professional coach in a sporting environment, Rhett is obsessed by learning, growing and helping others to achieve.
Some of the impressive learnings from Rhett include:
- The importance of coaching trends, not events.
- Connection before correction.
- Dealing with imposter syndrome - and why your very own personal talent stack is the best tool you've got for long-term success.
Enjoy!Tristan
Listen to the Culture Is Everything Private Podcast at: cultureiseverything.co.
I'm back!
#111 is a short episode to introduce the new Think Big, Act Small podcast.
After being in business for more than 20 years, I've discovered that many of us who work in small service-based businesses are all too often stuck in our own heads.
Every day we're thinking about our businesses and have recurring, often self-limiting thoughts. We're an ambitious crew, but our thinking sometimes gets in our own way.
So from now on, this podcast will bring you a short and inspiring break from those thinking patterns that can limit your growth.
You'll find ideas, encouragement, and inspiration to fill your heart, challenge your mind, and inspire bigger thinking.
Enjoy!Tristan
Subscribe to the Culture Is Everything Private Podcast at: cultureiseverything.co.
I'm back!
After encouraging you to have a time-out in the last episode, I've been true to my word... and then some! I'm back from an extended break from the podcast – but there's been lots going on behind the scenes, and I'm excited to give you an update on what I've been up to, some BIG changes at The Physio Co and the evolution of my thinking.
I've enlisted the help of content strategist and fellow podcaster Trevor Young to grill me on the reasons for the extended break, and to tease out exactly what I've been up to since we last spoke (spoiler alert: a new book!). I think you'll enjoy the tweaks I've made to the Culture Is Everything approach that help owners of growing, service-based businesses to thrive.
Enjoy!Tristan
Get in touch with me at: tristan.chat
Subscribe for updates: tristanwhite.com.au/subscribe
Join me in the Culture Is Everything Club at: cultureiseverything.club
109 is a short solo episode to wrap up this season and update you on my areas of focus for the months ahead.
In particular, we explore the power of committing to a rhythm of breaks or TIME OUTs. I've found this to be a critical part of a sustainable leadership lifestyle. Since 2016 I’ve had a regular week or so off work to reset and recharge every quarter.
If you’re a leader, I encourage you to schedule and commit to some rest, recovery and reflection this month. Your body, your mind, your family and your team will thank you later for taking the time to recharge. #leadershiplifestyle
Enjoy!Tristan
Get in touch with me at: tristan.tips
Join me in the Culture Is Everything Club at: https://www.cultureiseverything.club/
"Don't practise until you can get it right, practise until you can't get it wrong." - Michael Jordan
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As a mentor and coach, I see far too many over-empathetic leaders (like I used to be) who are working for their business instead of the other way around.
The empathy-accountability continuum helps over-empathetic leaders recognise and resolve this trait.
This episode revisits the empathy-accountability continuum model introduced in episode 82 and referred to in episodes 106 and 107.
I’m repeating a section of episode 87 because it’s probably the most important content I’ve ever produced.
Mastering this skill will transform your leadership lifestyle and guide you to better control your business.
Enjoy!Tristan
Get in touch with me at: tristan.tips
Join me in the Culture Is Everything Club at: https://www.cultureiseverything.club/
In this episode, I'm going in hard.
Too much empathy is killing businesses and sucking the life out of service-based entrepreneurs.
Empathy has its place, but I argue it's being overdone by far too many leaders. It's time for some real talk on this topic and today's the day we're going to have that conversation.
Enjoy!Tristan
Join me in the Culture Is Everything Club at: https://www.cultureiseverything.club/
Get in touch with me at: tristan.tips
Link to HBR article I mentioned: https://bit.ly/compassionresultsarticle
This short solo episode focuses on leading with empathy and whether service-based leaders are getting the blend of empathy and assertiveness in the right mix. In it the episode, we explore the slightly controversial question: are you leading with too muchempathy?
Overdoing empathy in our approach to leadership can be detrimental not only to individual and team performance but to the leader's physical and mental health. Enjoy!Tristan
Join me in the Culture Is Everything Club at: https://www.cultureiseverything.club/
Get in touch with me at: tristan.tips
This short solo episode looks at the many ways my perfectionism – which I always thought of as a good thing – actually gets in the way of me doing the work and enjoying the process.
If you can recognise yourself in any part of my story, and many service-based entrepreneurs do, there are a few suggestions to help you reframe your perfectionism and/or procrastination too.
Enjoy!Tristan
Join me in the Culture Is Everything Club at: https://www.cultureiseverything.club/
Get in touch with me at: tristan.chat
To round out a huge 2021, I wanted to check in with you to ask: When is your Finish Line for 2021?
To impact the world the way many of us service-based entrepreneurs dream of doing is hard work.
It's so very important that we all decide when to wrap up one year, take a time out to recharge and then restart the next year with energy and focus, so when is your Finish Line for 2021?
And, are you sticking to it?
Enjoy!Tristan
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/culture-is-everything/
Get in touch with me at: tristan.chat
In episode 103, we explore how the three parts of the Character, Culture and Cashflow approach for service-based entrepreneurs fit together, and where I recommend you invest your time for the best results.
We'll also discuss the concept of a Finish Line for 2021, as taking a break is so important for our long term sustainability as leaders.
Enjoy!Tristan
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/culture-is-everything/
Get in touch with me at: tristan.chat
This is the third and final episode of the 3-part series introducing my Character, Culture and Cashflow approach to building a sustainable business for service-based entrepreneurs.
Whether your team has 5 people, 15 people or 50+, the perfect size team is your choice.
Whatever size team you choose, the Character, Culture and Cashflow approach will help you get there.
Episode 100 focuses on the Character section and Episode 101 explores the second part: Culture.
Today's episode 102 recaps the three major sections and then dives deep into the third and final section: Cashflow.
Enjoy!Tristan
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/culture-is-everything/
Get in touch with me at: tristan.chat
This is the second of a three-part solo series of episodes to share my hot-off-the-press Character, Culture and Cashflow approach for service-based entrepreneurs.
Whether your team has 5 people, 15 people or 50+, the perfect size team is your choice.
Whatever size team you choose, the Character, Culture and Cashflow approach will help you get there.
This episode 101 provides an overview of the 3 sections of the approach and then dives deep into the Culture section.
Episode 100 focuses on the Character section and Episode 102 explores the final part: Cashflow.
Enjoy!Tristan
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/culture-is-everything/
Get in touch with me at: tristan.chat
To mark the occasion of the 100th episode, I'm excited to share with you my Character, Culture and Cashflow approach to building a sustainable business for us service-based entrepreneurs.
Whether your team has 5 people, 15 people or 50+, the perfect size team is your choice.
Whatever size team you choose, the Character, Culture and Cashflow approach will help you get there.
This episode 100 provides an overview of the 3 parts of the approach and then dives deep into the Character section.
Episode 101 will focus on the Culture section, and episode 102 explores the final part: Cashflow.
Enjoy!Tristan
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/culture-is-everything/
Get in touch with me at: tristan.chat
Today’s episode introduces the concept of the CFD - Crappy First Draft.
We all have our own reasons for not feeling inspired or energised to get stuff done... but that knowledge rarely helps.
The CFD (Crappy First Draft) concept will hopefully help you get some momentum towards the thing, or things, that have been on your list for a while. It certainly helped me finally get this 99th episode happening (and I'll expand on my recent challenges in today's episode).
Episode 99 includes audio from my September 7 live stream, which is a deeper dive into the CFD concept.
To see the video version of the show, and catch up on previous episodes, click HERE or simply visit tristan.live in any web browser to find the replay featured on my Youtube channel.
To download my NEXT LEVEL LEADERSHIP GUIDE, head to tristan.guide.
Enjoy!Tristan
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/culture-is-everything/
Download the NEXT LEVEL LEADERSHIP guide at: https://www.tristanwhite.com.au/next-level/
We're back from a break and I'm mixing things up for Episode 98!
Since the start of August, I’ve been hosting a live-streamed video show on Youtube, LinkedIn, Twitter & Facebook called Think Big Act Small in August.
Think Big Act Small in August is a short 12-15 min show that's happening every weekday at 8:45am Melbourne, Australia time.
Episode 98 has the audio from the August 17 live stream. In it, we explore the subtleties of authenticity and vulnerability as a leader. I think you’ll like it!
To see the video version of the show, and catch up on previous Think Big Act Small in August episodes, click HERE or simply visit tristan.live in any web browser to find the replay featured on my Youtube channel.
Enjoy!Tristan
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
Download the NEXT LEVEL LEADERSHIP guide at: https://www.tristanwhite.com.au/
Culture is a critical part of growing a strong, purposeful business. Cash, on the other hand, is our oxygen. Without cash, we’ll soon be out of business.
Today’s interview with Greg Crabtree explores the important leadership skill of managing cash and profitability in our business.
Greg is an accountant, a small business expert and the author of two books to help entrepreneurs run more sustainable businesses.
Greg’s approach to helping business owners understand the numbers in a simple way gives us the certainty and confidence to build businesses that are rewarding to own and attractive to potential buyers.
In the interview, Greg and I cover his personal and professional story along with a handful of practical tools and ideas from his first book, Simple Numbers, Straight Talk, Big Profits.
Enjoy!Tristan
For a short 5-min video overview of Greg's 4-part approach, head over to the Think Big Act Small Podcast Crew group on Facebook: https://www.facebook.com/groups/thinkbigactsmall
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
In episode 96 we revisit a Series 1 interview with Australian Rules royalty: Paul Roos.
Roosy's interview provided great learnings that are more relevant than ever for us leaders in service-based businesses, so it's well worth another listen with fresh ears.
In particular, his focus on the character of potential team members and future leaders rather than competence really resonated with me during the interview, and I’ve been using it ever since in my daily life.
For a sneaky peek at 'the Roos method: 25 points to success' that was mentioned in the interview, head over to the Think Big Act Small Podcast Crew group on Facebook:
https://www.facebook.com/groups/thinkbigactsmall
Enjoy!Tristan
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Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
Learn more about the 3P's Health Challenge for Entrepreneurs at: https://www.tristanwhite.com.au/personal-leadership/a-leaders-approach-to-a-strong-body-and-mind/
Mark Dombkins is the Founder and Strategic Director of Forever Projects, an organisation that exists to help Tanzanian women break the cycle of poverty and create a self-sustaining future.
He’s also a part-time maths teacher and a father of 6 kids.
Mark is a very purpose-driven leader - so much so, I even got a bit emotional in the interview hearing about the BIG purpose that Mark is driven by.
In the interview we discuss Mark's impressive personal and professional story along with the leadership and culture-building lessons of his career so far.
You’ll also hear Mark mention a collection of quotes and insights that he’s picked up from the close work he’s done with Seth Godin and the altMBA team.
For a short video of Mark's top tips for staying on-purpose (even when you're flat out leading your team), head over to the Think Big Act Small Podcast Crew group on Facebook:
https://www.facebook.com/groups/thinkbigactsmall
Enjoy!Tristan
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Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
In this short solo episode, we explore the link between purpose, people and profit.
In my experience, people come to the idea of building a business with one of two competing perspectives. The first is that the sole reason a business exists is to make a profit. The second is that businesses should only exist to serve their team and/or their clients.
This episode explores the middle ground that I always try to focus on to balance this conflict: purpose.
As always, I'd love to hear your feedback and ideas - hit me up at tristan@tristanwhite.com.au &/or on Facebook, Instagram or LinkedIn
Enjoy!Tristan
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Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
You might know of Bianca Chatfield from her 17-year elite sporting career as an Australian netballer. From being one of the youngest players ever to play for Australia, to winning Gold medals, being dropped from the team, getting back in and becoming captain, Bianca has a fascinating journey. One constant throughout her career has been a focus on teaching, leading and mentoring her teammates.
These days, in Bianca’s words she is ‘freelancing around the sporting, media and leadership worlds’. She conducts leadership coaching and keynotes based on lessons from her distinguished international sporting career. Or you might have seen her on reality show The Block, or in several TV sports commentary roles.
There's plenty for us leaders to take from this wide-ranging discussion with Bianca.
As always, I'd love to hear your feedback and ideas - hit me up at tristan@tristanwhite.com.au &/or on Facebook, Instagram or LinkedIn
Enjoy!Tristan
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Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
Brent Szalay is Managing Director of Accounting & Advisory firm SEIVA.
Along with his work at SEIVA, Brent just received the prestigious Henry Fox award at CPA Australia for his outstanding contribution to Accounting Public Practice.
In the interview, Brent shares his leadership story, and we also dive into the challenges that large organisations can go through and the important role that mental health and physical fitness plays in our lives as business leaders.
As always, I'd love to hear your feedback and ideas - hit me up at tristan@tristanwhite.com.au &/or on Facebook, Instagram or LinkedIn
Enjoy!Tristan
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Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
In this short solo episode, I share what's happening in my world (including a new version of the Culture Is Everything book that I'm working on AND my first in-person speech in ages!), plus I pose some questions around how this podcast could better serve you by us connecting more regularly.
I'd love your feedback and ideas - hit me up at tristan@tristanwhite.com.au &/or on Facebook, Instagram or LinkedIn
Enjoy!Tristan
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Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
Episode 90 features an interview with Bob Glazer of Acceleration Partners, an award-winning global business that specializes in helping organizations grow via affiliate marketing partnerships.
Acceleration Partners has a completely remote team in many parts of the world and has won a heap of awards for being a great place to work.
In the interview, Bob and I cover a fair bit of ground including his leadership transformation, the importance of core values - both personally and professionally - along with Bob’s view on when an entrepreneur truly becomes a CEO.
Enjoy!Tristan
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Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
Check out Bob's Books & Courses at: https://www.robertglazer.com/
In my experience, it’s almost impossible to consistently lead a team in a sustainable way without first knowing how to lead yourself.
This super-short solo episode explores the idea of leading ourselves so we can better lead our teams. I share a 4-pillar framework I use to better lead myself which I now use to teach and support leaders like you.
Enjoy!Tristan
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Join the April 2021 Culture Is Everything Masterclass at: https://bit.ly/CIE-Masterclass-April2021
Apply to join the Culture Is Everything Club to become a better leader at: https://www.cultureiseverything.club/
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
Episode 88 explores part two of my chat with Kimberlee Hughes, Director of the growing team at Kool Katts - Kids and Teens Therapy Services.
Kim has prioritised doing the hard yards of creating a strong team culture as the foundation of a great place to work.
In this episode, we dive deeper into Kim's leadership transformation as well as hearing more about her team at Kool Katts.
Enjoy!Tristan
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Apply to join the Culture Is Everything Club to become a better leader at: https://www.cultureiseverything.club/
Order a FREE copy of the Culture Is Everything Book at: https://www.tristanwhite.com.au/
Building a strong team culture is one of the most useful things we leaders can do for our businesses. It’s also something that business owners from all industries put off (or avoid entirely).
Today we get to hear from someone who’s prioritised doing the important long-game work of creating a strong team culture as the foundation of a great place to work.
Kimberlee Hughes is Director of the growing team at Kool Katts Kids and Teens Therapy Services.
In this episode, Kim shares with us the process she's worked through to discover the core purpose and core values for her business. We also get an insight into the support network Kim’s embracing to become a better leader for herself, her family and for her team.
Enjoy!Tristan
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Join the Kickstarter Plus program to transform your team culture at: https://cultureiseverything.teachable.com/
Apply to join the Culture Is Everything Club to become a better leader at: https://www.cultureiseverything.club/
In this episode we learn about the wins, challenges and never-ending leadership lessons of Shaun McCambridge's journey.
Stellar Recruitment is an award-winning recruitment agency that was founded in Brisbane, Australia in 2006 and has grown to a team of 90 people across Australia and New Zealand.
Over those 15 years, Shaun has been on a transformational journey to become the best person and leader he can be, despite industry downturns and bouts of imposter syndrome.
Enjoy!Tristan
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Apply to join the Culture Is Everything Club at: https://www.cultureiseverything.club/
Join the Kickstarter program to transform your team culture at: https://cultureiseverything.teachable.com/
Episode 85 is part two of an interview with Matt McEwan, CEO of Parkside Sports Physio in Sydney.
Matt’s an inspiring business leader and a member of the Culture Is Everything Club who has done an incredible job to transition himself from an always-busy, not-that-inspired business owner that was mainly working IN his business to the calmer, more in control leader who now works ON the business 100% of the time.
In this episode, Matt shares his impressive leadership transformation from working in, to working on his business.
Enjoy!Tristan
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Apply to join the Culture Is Everything Club at: https://www.cultureiseverything.club/
Join the Kickstarter Plus program at: https://cultureiseverything.teachable.com/
Creating a long term vision for a team is one of the most powerful things us leaders can do to build a strong, empowered and aligned team culture. It’s also one of the scariest and most difficult things we can do too.
In episode 84, we get to hear from someone who’s been brave enough to document the future in their team.
Matt McEwan is the CEO of a growing team at Parkside Sports Physio in Sydney and on this episode he shares his recent experience of documenting and sharing a long term vision for his team.
Enjoy!Tristan
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Join the Kickstarter Plus program at: https://cultureiseverything.teachable.com/
Creating a strong team culture is hard. Building a culture of positive discipline and accountability is even harder. But it’s not impossible.
With the right systems, communication and relentless execution, building a strong, empowered and disciplined team culture is entirely possible.
This super-short Leadership Lessons episode explores something I’ve learned to create a stronger culture of accountability: Deadlines on Deadlines.
Enjoy!Tristan
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Join the FREE Kickstarter Express program at: https://cultureiseverything.teachable.com/
Join the no-cost, low-risk, low-commitment Think Big Act Small Book Club at: https://www.tristanwhite.com.au/book-club/
As leaders, we’ve been hearing over and over that learning and understanding how to use empathy is more important than ever. At the same time, we have ever-increasing workloads and demands that need to get done.
How do we balance connecting with empathy AND being a leader that keeps others to account in an inspiring and sustainable way?
This short solo episode 82 looks at embracing this ever-present tension that exists for us leaders between empathy and accountability. We explore how empathy-accountability continuum can help us master this complex challenge.
Enjoy!
Tristan
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Join the Culture Is Everything Kickstarter program at: https://cultureiseverything.teachable.com/
Join the no-cost, low-risk, low-commitment Think Big Act Small Book Club at: https://www.tristanwhite.com.au/book-club/
The leadership theme we're working through this month both in the Culture Is Everything Club and on the Think Big Act Small podcast is 'Creating strong personal & professional connections with team mates.' This week's episode is an encore of the Episode 23 interview with entrepreneur and TV personality Jules Lund. Way back in Season 2, Jules was very vulnerable about his leadership journey from 'lone wolf' to founder of global tech business Tribe. Like any leader, Jules' journey has had its ups and downs, highlighted by having a really tough conversation with his CEO about the impact of his own behaviour on the rest of the team. That tough conversation between Jules and the TRIBE CEO, Anthony Svirskis, is a real-life example of how strong personal & professional connections with team mates are built. Enjoy!
Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Join the no-cost, low-risk, low-commitment Think Big Act Small Book Club at: https://www.tristanwhite.com.au/book-club/
Being a leader AND connecting deeply with team members can be difficult and definitely takes time. How much of yourself do you give and how do you get the most from your relationship with each team member?
This short solo episode provides some tips to help you build strong personal and professional relationships with your teammates, including my 4-step process to build trusting team connections.
Enjoy!
Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Join the no-cost, low-risk, low-commitment Think Big Act Small Book Club at: https://www.tristanwhite.com.au/book-club/
Building deeper and more meaningful relationships with team mates is a non-negotiable foundation of a trusting team.
In this short solo episode - the first official episode of 2021 - we explore building deeper personal and professional connections with team mates, with my own recent challenging experience as an example.
I believe that vulnerably and genuinely leaning into personal and professional relationships is the most useful way to build trust and leave ourselves with memories and experiences we’re proud of.
Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
After the great reaction to last week's throwback, this week we're going waaay back - all the way back to Episode 1 in fact!
It was great to revisit my chat with Dr Glen Richards of Shark Tank fame.
Glen is also a successful leader and entrepreneur in his own right, having built a successful group of veterinary practices in Queensland, Australia before thinking EVEN bigger and bringing together other practices under the banner of Greencross.
As co-founder and CEO, Glen oversaw incredible growth which culminated in Greencross being listed on the Australian Stock Exchange.
Today, Greencross owns and operates Australia’s largest network of veterinary practices with over 150 clinics including general practices, speciality and emergency centres, pathology labs and pet crematoria.
Greencross is also Australasia’s leading speciality pet care retailer with over 200 stores, operating under the brand names of Petbarn and City Farmers in Australia and Animates in New Zealand.
Enjoy!
Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
As a treat to ease into 2021, we're kicking off with a throwback episode - throwing all the way back to Episode 5!
I'm excited to revisit my chat with Emma Isaacs, the founder and global CEO of Business Chicks and author of Winging It. If you're new to the podcast, you're in for a treat; and if you've been on the journey since Episode 5, you'll enjoy revisiting the many gems in this episode.
Emma is passionate about encouraging women to be bold, courageous and to take risks. And she practices what she preaches: she founded a recruitment business at just 18 years of age; she founded and grew Business Chicks into Australia's largest and most influential community for women; and in 2016 she packed up her young family of 5 kids (now 6!) to set up Business Chicks USA in California.
Her story is an inspiring one!
Happy New Year! Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
In true 2020 style, the last episode for the year is a short socially-distant solo episode.
This time of year is a great opportunity to reflect on what you achieved for the year, and to look ahead to your goals for 2021 - and that's exactly what we do. I'll also share some of my favourite quotes and concepts from our amazing array of guests across 2020.
Thanks again for your support this year - you provide the energy that keeps the Think Big Act Small Podcast alive.
See you in 2021!
Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Sign up for the 19-week Culture Is Everything Kickstarter Program to build a stronger team culture at: tristanwhite.com.au/
Today's solo episode is the super-short second part of the two-part Two lessons from two sessions with Simon Sinek series.
This episode is simple: it's you, me and a few important ideas from week two of the virtual event that I spent with Simon Sinek.
In particular, we explore how Simon's notion of a 'Just Cause' fits with Jim Collins' concepts such as Core Purpose, Core Values and vision.
I also mention a few of other of Simon's tips including why ¾ of an answer is more useful than 1.5 answers.
If you have your own thoughts, ideas or suggestions on the questions I ask or topics in the ep please take a minute to send me a message:
- Leave a voicemail here: https://bit.ly/chatwithTW
- Email me here: tristan@tristanwhite.com.au
Enjoy!
Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Andrew de Lautour is a quietly-spoken, quietly-confident, people leader that's making impressive progress in his career inside one of Australia's big four banks.
Right now, Andrew is State General Manager of Business Banking in NSW and ACT at the ANZ bank, where he leads a group of 170 team members.
For more than 20 years, Andrew has grown himself, his career and the people around him at ANZ and on this episode, he shares some of that story and the lessons he's learning along the way.
I first met Andrew back in the early 2000s when we were both Uni students living on campus at The University of Melbourne. We’ve kept in touch over the years and I’m rapt to have him on the podcast so we can learn from and be inspired by his story.
Enjoy!
Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Today's episode is the first in a two-part series of learnings from attending two online workshops with Simon Sinek.
Return guest David Carroll and I discuss the things we both learned from attending a 3-hour online event with Simon.
Specifically, we explore the learnings we’ve both picked up from Simon’s most recent book that he presented during the event: The Infinite Game.
Enjoy!
Tristan
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Join the low risk, low cost, low distraction Think Big Act Small Book Club here: http://tristanwhite.com.au/book-club/
Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- linkedin.com/in/whitetristan/
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
One of the most powerful things leaders can do is set the vision for their team, and then put in place a process of accountability to ensure the team focuses on the goal that has been set.
In my experience, to truly transform your business, to take it to the next level and beyond, you need to do more than just the basics. You need leadership that can view the bigger picture with passion, clarity and boldness.
In today's short solo episode, I want to encourage you to spend some time thinking big about the future and acting small by documenting a long term vision.
Enjoy!
Tristan
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Join the low risk, low cost, low distraction Think Big Act Small Book Club here: http://tristanwhite.com.au/book-club/
Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- linkedin.com/in/whitetristan/
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Luella Whalan is a seasoned entrepreneur, business owner and business coach with plenty of experience to share.
Luella cut her teeth working in hospitality while at Uni before starting, growing and exiting The Professional Bar and Restaurant school over 15 years. Under her leadership, that startup education business grew to a team of 54, became New Zealand’s leading hospitality school and was the place that Luella grew herself into a successful business owner.
Luella is now the founder of both SpaceMax self-storage and more recently another education business called The Success Stamp focussed on helping female entrepreneurs.
Enjoy!
Tristan
___
Join the low risk, low cost, low distraction Think Big Act Small Book Club here: http://tristanwhite.com.au/book-club/
Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- linkedin.com/in/whitetristan/
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Through his books, blog, courses and podcast, Seth Godin has curated heaps of ideas, experiences and inspiration that have helped me over the last decade or so.
To celebrate the recent 100th episode of TIME OUT, the live-streamed daily huddle that I host on Facebook, YouTube, Twitter and now LinkedIn, I invited Seth to join me in a 5-min interview to share some of his important ideas with us.
In the interview, you’ll hear me mention the altMBA - an intensive 4-week online workshop that Seth curates and I attended in 2019. The altMBA opened my eyes to the idea that the so-called soft skills are actually the REAL skills that us leaders need to be focussed on.
You’ll also hear a mention of Seth’s new book, The Practice, which will be released later this year.
Enjoy!
Tristan
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Join the low risk, low cost, low distraction Think Big Act Small Book Club here: http://tristanwhite.com.au/book-club/
Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- linkedin.com/in/whitetristan/
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Jade is CEO of Western Region Health, a Melbourne Australia-based health business with two osteopathic clinics and a clinical pilates studio.
Under Jade’s leadership, Western Region Health has grown from a start-up one-person business to a thriving 40-person team with a strong and systemised team culture.
Jade is also founder of GrowthRx which is a fast-growing community of allied health professionals who are taking their leadership to the next level under Jade’s guidance.
I think you'll find Jade's leadership journey equal parts fascinating and inspiring.
Enjoy!
Tristan
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Order a FREE copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Join the low risk, low cost, low distraction Think Big Act Small Book Club here: http://tristanwhite.com.au/book-club/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
This short solo episode is the third in a series of three episodes where I’ve shared my three learnings from the 3 hours I’ve spent online with Jim in the last few months.
Episode 68 dives into the third of those learnings with a focus on Jim’s practical, scientific and I reckon unusual approach to becoming more self aware.
Today, we're exploring his idea of studying ourselves like a bug...
Enjoy,
Tristan
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More info on the Culture Is Everything Club here: https://www.cultureiseverything.club/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Join the low risk, low cost, low distraction Think Big Act Small Book Club here: http://tristanwhite.com.au/book-club
Ben is Managing Director of The Project Lab, a business in Tasmania, Australia that helps larger organisations deliver projects and deliver them well.
Under Ben’s leadership, The Project Lab has evolved and grown into a team of project managers and business analysts that work closely with their clients to make sure their projects are executed on time and on budget.
In the interview, Ben shares the fascinating and varied stories that have shaped his leadership journey from Tasmania to Africa and back again.
Enjoy,
Tristan
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More info on the Culture Is Everything Club here: https://www.cultureiseverything.club/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Matt is co-founder, COO and CFO at a global online business SPI Media.
Matt’s years of experience and self-directed learning, often supported by a mentor, has created the space for him to grow as a leader, communicator and team builder which has led to his current job leading the entirely virtual team at SPI Media.
In the interview, Matt and I discuss the importance of psychological safety, community, connection and support that we all need, especially in these uncertain times.
Enjoy,
Tristan
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More info on the Culture Is Everything Club here: https://www.cultureiseverything.club/
Join the low risk, low cost, low distraction Think Big Act Small Book Club here: http://tristanwhite.com.au/book-club
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
This short solo episode is the second in a series of three where I share three learnings from the three online learning events by Jim Collins I’ve attended recently.
Jim is turning out to be one of the most important influencers of my adult life; and the team at The Physio Co has embraced his ideas that we then tailor to fit the unique culture we’ve created and continue to refine.
This episode dives into the second of those learnings with a focus on Jim’s thoughts on dealing with uncertainty and specifically addresses the question: What bullets and cannonballs should we fire? Timely!
Enjoy,
Tristan
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Join the low risk, low cost, low distraction Think Big Act Small Book Club here: http://tristanwhite.com.au/book-club
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Over a varied career, Tom Schwab has built multiple online businesses and continued to progress his leadership skills.
Today, Tom is Founder & CEO (Chief Evangelist Officer) of Interview Valet, the category king of Podcast Interview Marketing that helps thought leaders get featured on leading podcasts. He’s also the author of Podcast Guest Profits: Grow Your Business with a Targeted Interview Strategy.
In the interview, Tom shares the lessons of his leadership journey, culminating in creating and leading an 18-person completely virtual team at Interview Valet.
Enjoy,
Tristan
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Sign up to join the Think Big Act Small Book Club: http://tristanwhite.com.au/book-club
Learn more about Tom Schwab and Interview Valet: https://interviewvalet.com/thinkbig/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Dominic Monkhouse is a scaling up expert, business coach and author of the new book ‘FK Plan B: How to scale your technology business faster and achieve Plan A’.
In the interview, we learn about Dom’s fascinating and wide-ranging journey from a technician to an inspiring and empowering leader, including leading some impressive fast-growing global technology businesses through significant challenges.
Enjoy,
Tristan
___
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Email me to join the Think Big Act Small Book Club: tristan@tristanwhite.com.au
The work of American author Jim Collins has been incredibly influential on my business career so far, and, it's been applied in many ways at The Physio Co.
This is the first in a 3-part solo-series of episodes that explores 3 lessons I've learned from Jim Collins from 3 online sessions I've spent with Jim in the past few months.
Today's learnings are based on Jim's question: 'Do we have 90% of the seats in our business filled with the right people?'
The lessons from his Good to Great research include:
- To 'be rigorous, not ruthless';
- To transform your minibus into a 'pocket of greatness'
- How often to check if you have the right people on your bus.
The next episode in this 3-part series will be from Jim's book 'Great by Choice'.
I'll be reading Great by Choice in the next few weeks and then hosting an online conversation about what I've learned from the book in the first week of September.
If you'd like to join this very first Culture Is Everything Book Club event, please let me know.
Enjoy,
Tristan
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Email me to join the Culture Is Everything Book Club: tristan@tristanwhite.com.au
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
After starting life in Papua New Guinea & growing up in various parts of Queensland, Australia, Tom Reardon has created and impressive career in the people management and labour hire industry.
Following 20 years at AWX, Tom co-founded People Infrastructure, which he has helped grow into one of the leading labour hire and workforce management groups in Australia.
Today, Tom leads a large and growing team, 350 permanent team members and approx 10,000 contractors operating across Australia, NZ and Asia.
Tom is a people person and a big believer in the importance of building a strong and empowered team.
In the interview, he shares many insights and experiences around how he and his team have learned, grown and progressed along their journey.
Enjoy :)
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Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Jon Hollenberg is the founder of web design business Five by Five, as well as the author of Love at First Site - A No B.S Guide To Getting Your Website Firing.
He started life on the tools doing web design and now leads a team of 30 designers, developers and content marketers across multiple countries.
In the interview, Jon shares the lessons of his transition from technician to being an effective leader of a global team. This includes building a culture system and a rhythm of connection to unite his disparate workforce.
Enjoy :)
___
Order a free copy of the Culture Is Everything book at: tristanwhite.com.au/culture-is-everything/
Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
'Commit to a rhythm of time outs' is both a core value of the Culture Is Everything Club and an important lesson I've learned in becoming a leader.
A daily, weekly, monthly, quarterly and annual rhythm of time outs is an important system that I think all leaders need to understand and commit to.
A rhythm of time outs helps manage our energy, emotions, health and ultimately the sustainability of our careers.
In this short episode, I explain the background and importance of that system and invite you to join me on Youtube, Facebook or Twitter for a 12-minute daily time out to help manage yourself.
The episode includes an interview of me discussing the rhythm of TIME OUT live daily huddles with Trevor Young on his Ticker TV program, Brand Builders.
It also includes the audio from an actual TIME OUT live daily huddle from Tuesday, June 30, 2020.
Enjoy the episode and consider joining me at 1.03pm AEST weekdays either once, every now and again or maybe every day.
I'll be there when you're ready to be supported, re-energised and/or need a short break in the middle of a busy day.
Enjoy :)
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Join me at TIME OUT! Live daily huddle with Tristan White at:
- facebook.com/tristanjwhite
- twitter.com/tristanjwhite
- youtube.com/UCELwTdy8indvS2XhdaFlpPg
Order a free copy of the Culture Is Everything book at tristanwhite.com.au/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Shannon Susko is CEO and founder of Metronome United, a Canada-based global coaching business that supports CEOs and leadership teams to grow their companies.
Shannon has more than 20 years of experience building and leading high-growth technology companies in the financial services industry. She has been listed as one of Canada’s top 40 under 40 entrepreneurs, and her new book, Metronomics, will be released soon.
Enjoy :)
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Join the Culture Is Everything Club as a founding member at cultureiseverything.club
Order a free copy of the Culture Is Everything book at tristanwhite.com.au/
Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Kirra Rankin is the owner and Chief Heart Officer of Capital Hydrotherapy in Canberra, Australia.
A committed member of the Culture Is Everything crew, Kirra is a qualified exercise physiologist, former professional triathlete and coach of elite middle-distance runners.
Consistency and a commitment to the ‘one-percenters’ have helped her grow Capital Hydrotherapy from a team of one to fourteen.
In the interview, we explore the routines, rituals and systems that are important parts of Kirra’s personal and professional life.
Enjoy :)
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Order a free copy of the Culture Is Everything book at tristanwhite.com.au/
Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the Culture Is Everything Kickstarter Program at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
This short episode reveals the purpose of this season 3 on the Think Big Act Small podcast: to understand the leadership transitions needed for us leaders to create the time and space needed to build a great place to work.
A repeatable culture system as a foundation of a great place to work is non-negotiable.
So is the presence of a leader who is willing to learn the skills, build the confidence, be vulnerable and embrace the need for a support network as they transition to inspiring leader capable of creating a great place to work.
Enjoy :)
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Order a free copy of the Culture Is Everything book at tristanwhite.com.au/
Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Paul Mead is Co-founder of She Maps - a social enterprise that exists to bring diversity into how we perceive science, and who does it.
The She Maps team believe every student deserves to succeed with STEM subjects (science, technology, engineering and maths), and that teachers should be empowered to help them do it.
Paul is a member of the Culture Is Everything crew who is learning and growing to become the best leader he can be.
This interview explores Paul’s approach to life, learning and leadership as he makes the important transition towards being an inspiring leader with the time and space to coach and support others.
We cover his military background (his “leadership apprenticeship”) and his journey starting and growing She Maps.
In particular, Paul shares how he leverages other experienced leaders to help fast-track his skills and success.
Enjoy :)
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Order a free copy of the Culture Is Everything book at tristanwhite.com.au/
Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Steve Plarre, in his own words, is a proud dad & husband, a solid friend, a CEO & a muso (when time permits).
Steve, with the support of his Dad and brother Mike, leads Ferguson Plarre Bakehouse.
Ferguson Plarre is family-owned bakery and Steve actively manages the day-to-day running of the business, which consists of 80 retail stores across Victoria and an extended team of over 1000 people.
Steve is a committed learner and action-taker. His self-driven learning includes continual reflection about the people he surrounds himself with, and their impact on his ability to be the best leader possible.
This interview covers Steve’s transition from uni student and part-time baker to finance manager and eventually CEO.
Enjoy :)
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Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
In today’s episode we learn from an emerging leader who is making the important transition from client-facing team member to an inspiring leader who has the time and space to support their growing team.
Yves Silveira is a sports and musculoskeletal physiotherapist, teacher, clinical educator and a corporate wellness facilitator.
Yves embodies the vital leadership and entrepreneurial skill of resilience, having overcome many challenges on his journey.
He’s also a regular at TIME OUT! the live daily huddle for members of the Culture Is Everything crew, and is enjoying the support and accountability that comes with showing up there regularly.
In this interview, Yves shares some great reminders for any leader - whether you lead a team of one, ten, 100 or 1000.
Enjoy :)
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Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
You may know Glen Richards better as a shark on Channel 10's Shark Tank Australia.
Returning for his second interview on the Think Big, Act Small podcast, we get further into Glen's back story, including how he transitioned from a practising vet to the managing director of Greencross Vets.
This transition created more time and space in his life - as well as being a better leader and making better business decisions, he was also able to spend more time with his family.
For this new season of the Think Big, Act Small podcast, that leadership transition will be a theme we dig deep in with many guests.
Enjoy :)
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Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
David is COO of Bodycare Workplace Solutions, where he helps lead a team of 140 people.
He's a qualified Exercise Physiologist and Physiotherapist, and a lifelong learner.
This episode explores David's transition from customer-facing technician to people-focused leader. Including the ups, the downs, the wins and the learnings.
This is the first interview in a series that get to know and learn from emerging leaders who are in the trenches of building themselves and their teams.
Finding the time and space to coach and grow your team - as well as develop your leadership skills - is something most leaders will grapple with along their journey of becoming the best leader they can.
The series will explore the important transition that nearly every emerging leader has to grapple with: from being a team leader that is also a technical team member working with clients to being an inspiring people-focussed leader that has the time and space to coach and support their growing team without the added demand of trying to directly serve clients as well.
Enjoy :)
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Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
Welcome back for Season 3 of the Think Big Act, Small podcast!
For this first episode of the season, we welcome back Mark Middleton from the Icon Group.
In the chat with Mark, we turn back the clock to learn the detail of Mark's transition from founder, leader and technician of a small team in regional Queensland, Australia, to the inspiring, people-focused leader of the 3,000 person team he leads these days.
This transition from customer-facing technician to people-focused leader with the time and space to coach and grow the team is something most leaders will grapple with along their journey of becoming the best leader they can.
For this new season of the Think Big, Act Small podcast, that leadership transition will be a theme we dig deep in with many guests.
Enjoy :)
___
Join me at TIME OUT! Live daily huddle with Tristan White at facebook.com/tristanjwhite
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
Download the Culture Is Everything checklist to audit your team culture at tristanwhite.com.au/
To round out Season 2, here's a collection of answers to the first question I've asked all the guests on our interview-style episodes: What's a big lesson you've learned from serving others?
The list of guests and the episode they appeared on is included below if you want to revisit the full episode.
014: Chris Ducker – Business Mentor & Founder of Youpreneur.com
015: David Meerman Scott – Speaker, Blogger & author of 10 books
016: Verne Harnish – Author of ‘Scaling Up’
017: Brian Scudamore – Founder, 1800 Got Junk
019: Mark Middleton – Global CEO, Icon Group
020: Kevin Lawrence – Coach, author, speaker, lifelong learner
021: Brian Goulet – founder of Goulet Pen Company
023: Jules Lund – media personality and founder of TRIBE
024: Claude Silver – Chief Heart Officer, VaynerMedia
026: Cathie Reid – Co-founder, Icon Group
028: Nick Sinclair – Founder, The Outsourced Accountant
030: Sel Watts – founder, Wattsnext
032: Lisa Messenger – Founder & CEO, Collective Hub
034: Ross Tomkins – Therapy Direct Health Care
036: Xavier Duursma – Professional AFL footballer
038: Brad Giles – Leader, Coach & Author of 'Made To Thrive'
Enjoy :)
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
Download the 'Culture Is Everything' checklist at tristanwhite.com.au/checklist
This solo episode digs deep into item #17 on the 'Culture Is Everything' checklist: Do you have a generous budget to show your love for team members and their families when bad stuff happens at home?
Life has inevitable ups and downs - doing caring things for team members during tough times is a powerful way to strengthen connections within your team. It seems like the right thing to do (because it is!).
Enjoy :)
Download the 'Culture Is Everything' checklist at tristanwhite.com.au/checklist
Subscribe to the 'Culture Is Everything' newsletter at tristanwhite.com.au
This solo episode explores the final item (#19) on the 'Culture Is Everything' checklist: Do you document your culture with an inspiring culture library or memory bank?
There are so many wins, challenges, smiles, tears and lessons learned while growing a team with a strong culture; we need to document these memories as we go.
I recommend you create an annual culture book (a yearbook dedicated to your team) just like these examples:
- The Physio Co - 2019 Culture Book
- The Physio Co - 2018 Culture Book
- She Maps
- HealthCert
- Zappos
Last thing - stay tuned next week for a wrap of Season 2 featuring key take-aways from each guest that has appeared over the year.
Enjoy :)
Download the 'Culture Is Everything' checklist at tristanwhite.com.au/checklist
Subscribe to the 'Culture Is Everything' newsletter at tristanwhite.com.au
Sign up to the 'Culture Is Everything Kickstarter Program' at https://www.tristanwhite.com.au/kickstarter-program/
This solo episode explores item #18 on the 'Culture Is Everything' checklist: Do you have a regular rhythm of parties to celebrate the milestones of your culture and to acknowledge the personal wins of team members?
Where last episode dealt with life's troughs, this episode is all about enjoying the peaks. By turning off your 'filter for bad', you'll be better able to recognise both planned and spontaneous opportunities to celebrate team and individual - big and small.
Enjoy :)
Download the 'Culture Is Everything' checklist at tristanwhite.com.au/checklist
Subscribe to the 'Culture Is Everything' newsletter at tristanwhite.com.au
This solo episode explores item #16 on the 'Culture Is Everything' checklist: Does every team member get regular and genuine appreciation from the CEO and / or senior management?
Enjoy :)
Check out Cameron Schwab's blog post mentioned in this episode: https://www.designceo.com.au/design-beats-discipline/
Download the 'Culture Is Everything' checklist at tristanwhite.com.au/checklist
Subscribe to the 'Culture Is Everything' newsletter at tristanwhite.com.au
This solo episode explores item #15 on the 'Culture Is Everything' checklist: Does every team member get regular and personalised recognition for adding to your culture?
This checklist item helps ensure team leaders not only give feedback to improve performance, but also recognise when positive contributions to your culture are made. It's all part of including all team members in the rhythm of recognition.
Enjoy :)
Download the 'Culture Is Everything' checklist at tristanwhite.com.au/checklist
Subscribe to the 'Culture Is Everything' newsletter at tristanwhite.com.au
Today's solo episode is based on item #14 on the 'Culture Is Everything' checklist: 'Does every new team member get a memorable and supportive welcome on their first day?'
A memorable and supportive welcome day is such a simple yet powerful way to get new team members involved in the culture from day one, and to ensure you get the most value from your recruitment efforts.
We're now into the final section of the 'Culture Is Everything' checklist: 'Show more love'.
Enjoy :)
- Download a copy of the Culture Is Everything checklist here.
- Subscribe to the Culture Is Everything newsletter here.
This solo episode explores item #13 on the 'Culture is everything' checklist: Do you have a robust recruiting process to know when 'maybe' means no, so you only hire fellow zealots?
Recruitment is a critical step in building a strong team. While there is no magic recruiting solution, I’ll share my learnings and recommendations from my 15 years of experience growing a team from 1 to 150.
The key is to use a multi-person and multi-step selection process to avoid hiring culture ‘polluters’.
Enjoy :)
- Download a copy of the Culture Is Everything checklist here.
- Subscribe to the Culture Is Everything newsletter here.
This solo episode explores item #12 on the 'Culture is everything' checklist: Have you reverse-engineered your 3-year and 10-year goals to annual, monthly and weekly targets that are tracked at your daily huddle?
Breaking down your vision into smaller increments, and regularly reporting on performance data at your daily huddles, is a powerful way to track progress and ensure you're on track to bring your 10-year obsession to life.
Enjoy :)
- Download a copy of the Culture Is Everything checklist here.
- Subscribe to the Culture Is Everything newsletter here.
This solo episode explores item #11 on the ‘Culture is everything’ checklist: Is your culture reinforced with a short specific story of a core value being lived at every daily huddle?
Sharing stories of team members living the core values brings everyone together and helps the team live your core purpose. The aim is to find specific, short stories that directly link to your core purpose. Share this with the team by specifying how the core value is being lived, and by whom.
Sharing core values stories is a simple way to catch people doing something right and reinforce the unique language of your growing team
Enjoy :)
- Download a copy of the Culture Is Everything checklist here.
- Subscribe to the Culture Is Everything newsletter here.
This short solo episode in the ‘Culture lessons’ series looks at item #10 on the ‘Culture is everything’ checklist: Do you have an energetic daily huddle that aligns everyone to the painted picture vision of your culture's future?
A daily huddle is part of having a regular rhythm of connection with team members to build a stronger culture. Sticking to a memorable time for a short, sharp stand-up meeting every day will help create a stronger sense of ‘team’.
Enjoy :)
- Download a copy of the Culture Is Everything checklist here.
- Subscribe to the Culture Is Everything newsletter here.
Brad has been a high-growth entrepreneur and coach for the last 20 years.
His recently-released book, Made to Thrive: The Five Roles to Evolve Beyond Your Leadership Comfort Zone, has great practical content that every leader wanting to be effective should check out.
In the interview, Brad discusses the importance of ego management, self awareness, how continuous learning is critical for future success, and the importance of surrounding yourself with the right people.
Brad's Evolution Partners website
Enjoy :)
- Download a copy of the Culture Is Everything checklist here.
- Subscribe to the Culture Is Everything newsletter here.
This short solo episode in the ‘Culture lessons’ series looks at item #9 on the ‘Culture is everything’ checklist: Is your Painted Picture Vision used to recruit new team members that help grow your culture?
A painted picture vision is a short inspiring document that describes what your business will look, feel and act like at a certain point of time (I prefer 3 years).
Using a Painted Picture Vision to attract and select team members is a powerful way to grow your team in quality and quantity.
Enjoy :)
- Download a copy of the Culture Is Everything checklist here.
- Subscribe to the Culture Is Everything newsletter here.
Btw, here are the links to the Painted Picture vision examples I mentioned in episodes 35 & 37:
- Nurse Next Door
- 1800 Got Junk
- The Physio Co
- Painted Picture of 2021
- Painted Picture of 2018
- Painted Picture of 2016
- Painted Picture of 2012
In this episode we have the unique opportunity to learn from an emerging leader in the early stages of their leadership journey.
Xavier Duursma is a professional footballer in the Australian Football League (AFL), arguably Australia's most elite sporting competition.
In late 2018 Xavier left home in Foster (a small Victorian town of about 1,000 people) to move interstate and join the big time as a professional athlete.
In the interview, Xavier shares his learnings of going from a senior leader at his junior club to being one of the most junior members of his AFL team, and how he was able to lead in his own authentic way despite not being one of the appointed leaders of the team.
Xavier also shares his learning on how to stay focussed and accept the ever-changing parts of his workplace that he can't control.
Enjoy :)
Download a copy of the Culture Is Everything checklist here.
Subscribe to the Culture Is Everything newsletter here.
This short solo episode in the ‘Culture lessons’ series looks at item #8 on the ‘Culture is everything’ checklist: Do you have a 3-year Painted Picture Vision of your culture’s future that you refer to daily?
A painted picture vision is a short inspiring document that describes what your business will look, feel and act like at a certain point of time (I prefer 3 years).
By leaning into the future in this way, we can create a ‘basecamp’ on the way to achieving our 10-year obsession.
Enjoy :)
Btw, here are some links, resources and 'stuff' mentioned in the show:
- Download a copy of the Culture Is Everything checklist here.
-
Subscribe to the Culture Is Everything newsletter here.
-
Examples of Painted Picture Visions mentioned in the show:
- Nurse Next Door
- 1800 Got Junk
- The Physio Co
- Painted Picture of 2021
- Painted Picture of 2018
- Painted Picture of 2016
- Painted Picture of 2012
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Tristan's recent LinkedIn article on the success of the mighty Richmond Tigers:
- How vision, trust and culture turned Richmond into an AFL powerhouse
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UK leadership event hosted by Ross Tomkins from Think Big, Act Small episode 34:
- Advancing Healthcare Practice 2019
Ross is owner and CEO of Therapy Direct Health Care in the UK. His book 'The Business Of Health' shares his experience of becoming a strong leader inside a health business.
In this interview, Ross shares the learnings and rituals that help him be at his best. We specifically focus on his leadership learnings, which include learning from others, and lessons from a spectacular communication fail.
Download a copy of the Culture Is Everything checklist here.
Subscribe to the Culture Is Everything newsletter here.
This short solo episode explores item 7 on the 'Culture Is Everything' checklist: Does your team receive regular updates on progress towards your ten-year obsession.
We delve into some examples - including my own experience with The Physio Co - to help you bring your team along on the journey to achieving your Big Hairy Audacious Goal.
Download a copy of the Culture Is Everything checklist here.
Subscribe to the Culture Is Everything newsletter here.
Lisa Messenger is the founder and CEO of Collective Hub, an inspiring multimedia platform that exists to help people unleash their full potential.
Between 2013 and 2017 Collective Hub grew it's print magazine from scratch to 50+ issues that were distributed in 37 countries.
But, as a creative entrepreneur, Lisa had to make some big decisions about Collective Hub's future in 2017 & 2018 that lead to a pivot and much smaller team.
Lisa's 2018 book, Risk and Resilience, details blow-by-blow her experience in scaling down her offline magazine business after realising it had grown too quickly and unsustainably.
This interview covers Lisa's growth story as well as her scaling-down experience. Learning from other leaders' challenges can yield the greatest insights, and there's plenty of gold in this episode.
And if you don't already, remember to subscribe to the Culture Is Everything newsletter.
Enjoy :)
This short solo episode explores item 6 on the ‘Culture is Everything’ checklist: Do you have a 10-year obsession that acts as your north star?
A 10-year obsession is all about vision: documenting where your business and team is heading, so you can create the right culture for the future you want to create. It's an idea learned in part from Jim Collins and his concept of a Big Hairy Audacious Goal that will take a decade or more to deliver, and will take you from good to great.
You can download a copy of the Culture Is Everything checklist here: tristanwhite.com.au/checklist
Subscribe to the Culture Is Everything newsletter here: tristanwhite.com.au/
Sel Watts is a serial entrepreneur and people-focused leader.
In 2007 Sel founded the results-driven HR firm Wattsnext in 2007, which she has continued to grow. She then took on the huge challenge of moving to New York to start another people-centred business, Wattsnextpx, which transforms businesses by working with founders and CEOs to increase the performance and engagement of senior leaders and their teams.
In this interview, as well as sharingher leadership and culture lessons, Sel also shares some of her unexpected learnings from being an Aussie who signed up for the adventure of starting a business from scratch in New York.
Follow Sel on insta here: @sel_watts
After a short break to take time out to learn and grow in my personal and professional life, we're back to learning how to apply the steps from the Culture Is Everything checklist.
This short solo episode covers how you can use core values in every team member's quarterly review.
Using core values in regular one-to-one conversations with team members can help you to assess and improve performance. Core values can be used when goal-setting, praising and redirecting (when different behaviours are needed).
This ep is based on item #5 on the Culture Is Everything checklist.
You can download a copy of the checklist here: tristanwhite.com.au/checklist.
Subscribe to the Culture Is Everything newsletter here: tristanwhite.com.au
Nick Sinclair is the founder and chairman of a fast-growing business, The Outsourced Accountant. They have a growing team of 1250 team members, the majority based in the Philippines, that provide accounting services to clients around the world.
There are heaps of practical culture tips in the interview, including Nick's commitment to thinking big and acting small by connecting personally with TOA's huge and fast-growing team.
Nick is an advocate for the 'culture is everything' system. He understands the importance of investing in a strong culture to support the business when the going gets tough - as it did when an earthquake hit the Philippines recently.
If you're keen, subscribe to the Culture Is Everything newsletter at tristanwhite.com.au/start-here
This short solo episode covers how you can best use core values to create a recognition and reward program that drives culture.
We dive into the lessons learned from Scaling Up's Verne Harnish, Vaynermedia's Claude Silver and Icon Group's Mark Middleton.
Item #4 on the Culture Is Everything checklist is 'Are your core values used for a recognition & reward program that drives culture?' and that is the focus for this episode.
You can download your copy of the checklist here at tristanwhite.com.au/checklist
Subscribe to the Culture Is Everything newsletter at tristanwhite.com.au/start-here
Cathie Reid is the co-founder of Icon Group, a 3,000-strong global team dedicated to caring for cancer patients across Australia, New Zealand and Asia. Cathie is also a director of the Brisbane Lions AFL Football Club, and a recent recipient of the Order of Australia for her 30+ years in healthcare and philanthropy.
Cathie believes her role as a leader is to help her people move from good to great to exceptional. Icon Group do this by helping team members identify what they’re good at, then ensuring they spend as much time as possible playing to those strengths.
This short solo episode covers why core values are one of the foundations of a strong team culture.
We delve into core value examples from AirBnB, Atlassian and The Physio Co to help you understand what great core values look and sound like.
Item #3 on the Culture Is Everything Checklist is 'Do you have 3-5 core values that EVERY team member can remember?' and that is the focus for this episode.
Grab your copy of the Culture Is Everything Checklist at tristanwhite.com.au/checklist
Subscribe to the Culture Is Everything newsletter at tristanwhite.com.au/start-here
As the Chief Heart Officer at VaynerMedia - which you may know from their content-creating CEO Gary Vaynerchuk - Claude Silver is responsible for supporting the culture across an 800-person team.
After 20 years working at various Fortune 50 companies in the US, Claude has found that all people need other people in our lives that listen, and then do. People also need the space in which they can thrive.
In this interview, Claude shares her experience of generously serving others, including the importance of a rhythm of connection and celebration, and her five tips for giving better feedback to your teammates.
Jules Lund is a star of Australian TV and radio who is now the leader of a fast-growth tech company.
In 2015 Jules founded TRIBE, a self-serve online marketplace connecting brands with influencers. TRIBE now has offices in four countries and a team of about 70.
Jules shares his challenges evolving from a high-achieving lone wolf in the media into a founder that serves a fast-growing team - in particular when his CEO confronted him about his negative impact on organisational culture. That harsh lesson helped him to make significant changes in his life that have had a massive impact on his leadership, and his team.
Language warning - there are a few swear words in this ep..
This short solo episode looks at how to best use a core purpose as one of the foundations of a strong culture, so you can create a truly great place to work.
Building on episode 18, this episode focuses on step 2 of the Culture Is Everything Checklist: Can every team member recite your core purpose?
The culture in your team can be systemised, just like many other parts of your business. Building a system around your culture, and having a checklist to ensure you stick to your cultural rituals, is at the heart of the ‘culture is everything’ system.
Download your free Culture Is Everything Checklist at tristanwhite.com.au/checklist
Brian is the founder and CEO of The Goulet Pen Company, which has grown from two people (Brian and his wife) to a 40-person team that sells and distributes fountain pens all over the US.
Brian believes it’s all about people, and that ‘to be unclear is to be unkind’; therefore leaders need to first be clear in our minds so that we can give clarity to our team.
Enjoy learning from Brian!
Kevin Lawrence is the author of 'Your oxygen mask first', which helps high achievers to survive and thrive in leadership and life.
In this episode we discuss practical habits from the book including: the skill of not letting other people’s problems become your own; the idea that the best thing any leader can do is to make themselves useless; and how to practically prepare for uncomfortable conversations.
Mark Middleton is the Global CEO of the Icon Group, which has 3,000 employees across Australia, NZ, China and Singapore.
A healthcare professional by trade, Mark’s leadership journey has centred around creating a strong culture and building a great place to work.
One of the key concepts we discuss in this interview is the power of rituals to learn and grow ourselves in our careers, and to provide stability for a team’s growth.
This (short) episode is a little different. No guest, no interview, just Tristan going solo on a topic that's item one on the Culture Is Everything checklist: discovering a short, compelling and easy-to-understand core purpose (instead of a wishy-washy mission statement) as a foundation of a strong team culture.
In this episode, you'll hear the story of the very first team members that Tristan ever employed to move from a solo start-up business to a team with employees that has since become the 150-person strong The Physio Co.
In those early days, Tristan didn't even know what culture was and he made plenty of mistakes which have helped shape The Physio Co and his Culture Is Everything approach.
This episode has lessons, learnings and a call to action for you to build an even better place to work.
To download a copy of the Culture Is Everything Checklist, head over to tristanwhite.com.au/checklist
This episode features the leader, entrepreneur and author Brian Scudamore.
Brian is the founder of the global success story 1800 Got Junk, which employs thousands of people and collects hundreds of millions of dollars worth of junk each year.
Brian shares the inauspicious beginnings behind his people-centric business model that led to the foundation of this global powerhouse.
We delve into the secrets behind his people-focused and people-powered business, including the 1800 Got Junk ‘dreams’ employee program and insights from his recent book, ‘Willing to fail - the 1800 Got Junk story’. Enjoy.
Verne Harnish is an leader, entrepreneur, community builder, and the author of 'Scaling Up' and 'Mastering The Rockefeller Habits'.
In this episode we discuss how routine can set you free, the interaction between empathy and assertiveness for leaders, the importance of 'keeping it real', and Verne's 'care more' approach.
David Meerman Scott is an author, speaker, content creator and a mentor of mine.
He’s the author of 10 books, the most famous being ‘The New Rules of Marketing and PR’. He travels the globe teaching leaders and entrepreneurs how to publish content online.
In this interview we discuss how online content creation can help businesses grow. We also explore how ideas develop over time and can be connected together to develop careers, ideas, theories... and get new words in the dictionary. David also shares why leaders should publish content under their own name.
Enjoy.
Chris Ducker is the founder of a large-scale services business and an online education business that serves leaders and entrepreneurs. He's authored two books: 'Virtual Freedom' and 'Rise of the Youpreneur'. He also hosts an annual 'Youpreneur' summit in the UK.
In this interview, we discuss the value of having a team around you that are empowered to call you out when your weaknesses may be exposed. Chris also shares a story about leaders being lifelong learners, and the power of being interested rather than trying to be interesting. Enjoy.
"What's the biggest lesson you've learned from being a leader?"
This is the question I ask all my guests on Think Big, Act Small and it features throughout our season finale of the podcast.
This is a Season 1 wrap up episode, loaded with highlights from our first 11 guests:
- Dr Glen Richards (Shark Tank Australia)
- Jack Delosa (founder, The Entourage)
- Ben Hosking (my longtime mentor)
- Emma Isaacs (founder, Business Chicks)
- Cameron Schwab (founder/speaker/mentor at designCEO)
- Paul Roos (AFL legend and media commentator)
- Shayne Elliott (Group CEO of the ANZ Bank)
- Cameron Herold (entrepreneur/author/coach)
- Carolyn Creswell (founder, Carman's Kitchen)
- Jay Baer (best-selling author and founder, Convince & Convert)
- Janine Allis (founder, Boost Juice)
If you only listen to one episode of Think Big, Act Small, this is the one!
Janine Allis is best known as the founder of Boost Juice, which came from an idea after a research trip to the US. Starting with one store in Adelaide in 2000, Boost Juice now has over 400 stores in 15 countries.
In this episode, Janine shares her leadership and entrepreneurial insights on many topics including: life requiring balance over the long term; that most stress is self-created; and her take on dealing with millennials and other generations in the workplace.
Jay Baer is a 7th generation entrepreneur, a New York Times best-selling author of six books and the founder of five multi-million dollar companies.
He is the founder of Convince & Convert, a consulting firm that provides social media strategy and content marketing strategy to "the world's most interesting brands".
Virtually located across the US from New York to Los Angeles, the Convince & Convert team comprises senior digital strategists with deep experience in content marketing, social media, digital analytics, email, and organic search gained from stints at Fortune 500 companies and leading agencies.
In this interview, Jay shares lessons from his 25-year marketing and entrepreneurial career, including how he leads a dispersed team whose members only get together 'in real life' once a year.
Carolyn Creswell was an 18-year-old first-year uni student when she bought a small inner-Melbourne muesli manufacturer in 1992.
Fast forward 25 years and Carman’s gourmet range of muesli bars, protein bars and muesli is distributed around Australia and internationally.
In this interview Carolyn shares her secrets for building a strong team and culture, including a 10:15 am daily huddle. She also provides great insights into being assertive and honest when communicating.
Learn more about Carolyn here.
Cameron Herold is an entrepreneur, coach, speaker and author. He has built and advised many high-growth franchise businesses including 1800 Got Junk, which operates in Australia, the US and Canada.
Today Cameron coaches leaders and entrepreneurs to help them build the skills and knowledge to create purposeful, sustainable businesses.
This interview covers everything from ‘grandmother-isms’ to how to 'push life into work'.
Shayne Elliott is the Group CEO of the ANZ Bank, which has over 50,000 team members across 33 countries.
In this episode we go deep into communication. With such a widespread team, communication is critical in Shayne’s role. Shayne also discusses the importance of having the right people in your team, and of taking responsibility for your career development by finding a good boss or coach to learn from.
Paul Roos has had an incredible career in the AFL as a player, coach and media commentator.
In 2005, after playing 356 games with Fitzroy and Sydney, he coached Sydney to their first premiership in 72 years.
Paul's book ‘Here It Is’ details his coaching and leadership philosophy, and he hosts a podcast called ‘The Coach’ to help leaders learn and grow.
In this wide-ranging interview, Paul shares his thoughts on business, life and becoming the best leader you can be.
Cameron Schwab started his leadership journey in the elite sporting environment of the Australian Football League (AFL), the largest and most professional code in the country.
At age 24, Cameron was appointed CEO of the famous Richmond Football Club, becoming the youngest CEO in the 160 year history of the AFL. He spent 25 years in CEO roles at three AFL clubs.
He now heads up designCEO, which he founded to share his experiences and to help other leaders to grow.
In this interview we discuss a range of leadership insights and tools, such as the importance of acknowledging and owning your own emotions as a leader, and knowing when is - and isn’t - a good time to make decisions based on your emotions.
Cameron also contrasts the deliberate practice of skills across elite sport, the military, and business, and how business has a lot to learn from elite sport.