The Glassmoon Podcast: Recent Episodes

Glassmoon

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

View Details

In this episode of the SeeMe podcast, Carole Edmond, CEO and Founder of Glassmoon, welcomes back Ranzie Anthony, CEO of Athlon, for his SeeMe Big 5. With warmth, humor, and authenticity, they dive into the power of paying it forward and the joy of teaching others to embrace what’s possible.Ranzie shares how flexible working has reshaped team dynamics at Athlon, boosting productivity and enabling better work-life balance—a positive shift that allows his team more quality family time and reduced stress. Together, Carole and Ranzie explore the transformative role of mentorship in removing self-imposed limits and helping people unlock their full potential.Outside of the professional sphere, Ranzie reflects on how his love for music—whether playing the drums or bass guitar—brings balance, creativity, and joy to his life. Combined with a commitment to health and early morning gym sessions, he highlights the link between wellbeing and personal motivation.Tune in for an inspiring conversation on resilience, the art of possibility, and the ripple effect of mentoring others to thrive.

View Details

In the final episode of the 2024 Glassmoon SeeMe podcast series, host Carole Edmond sits down with Ranzie Anthony, an award-winning Creative Director with roots in the Caribbean.Ranzie shares his journey from Dominica to the UK, arriving at just two years old as part of the Windrush generation and growing up in East London.Inspired by his working class parents' work ethic, his father, a mechanic, and his mother, a caterer — Ranzie developed a strong sense of dedication and resilience early on. Embracing an entrepreneurial spirit at a young age he launched a school newspaper. This sparked a love for design and technology which eventually led him to Kingston University to study Graphic Design.While at university, Ranzie met fellow student Robert Kenndy with whom he's since co-founded two successful design agencies. From a basement design start-up to an influential global design group employing over 100 people. In this episode, Ranzie opens up about the challenges and successes of building a design company and striving to make a global impact.Together, Carole and Ranzie dive into how technology can create positive change. They reflect on their collaboration during lockdown, which gave rise to RUBY and the SeeMe digital platform—a groundbreaking project blending innovation with purpose. Focused on improving mental health, the platform leverages the power of intention-setting to challenge societal biases at the intersection of work and life.Join this inspiring conversation on the future of work, the role of AI, and how technology can drive meaningful progress.

View Details

In this thought-provoking episode of the Glassmoon podcast, Carole Edmond, CEO and Founder of Glassmoon, continues the conversation with Matt Moulding, CEO of THG Plc, to uncover Matt’s SeeMe Big 5 which Carole handpicked. They explore Matt's multifaceted identities, focusing on the intersection of professional and personal life. Matt shares his view on what it takes to build a large organisation whilst being present for your wife and children. His answer might surprise you and it’s a refreshing take on how to do it in a way that’s right for you and the most important people in your life. Carole and Matt talk about the Moulding Foundation, which he created with his wife Jodie in 2020 and its focus on tackling social exclusion. Matt speaks candidly about the socio-economic influences that drive their philanthropic efforts and the importance of giving back, sharing how personal background and awareness of societal needs fuel their charitable initiatives. The episode also touches on neurodiversity. Matt discusses personal experiences with ADHD within his family and the broader campaign for mental well-being at THG. Matt reflects on how he feels about work, admitting to challenges in maintaining the same passion he once had for his job. He discusses how he is working towards rekindling that passion, inspired by his determination to keep showing up, even if it 30 minutes later every morning than it used to be! A rebellious act if ever there was one! Join Carole and Matt as they navigate these topics, providing listeners with a heartfelt look into the intersection of success in business, family, and community impact.

View Details

In our latest episode of the Glassmoon podcast, Carole Edmond, CEO and Founder of Glassmoon sits down with Matt Moulding, the visionary behind THG Plc. Matt shares his story from humble beginnings in northern England to leading an international enterprise. Discover how Matt’s initial aversion to formal education shifted after experiencing the harsh realities of factory work. This pivotal shift led him to pursue higher education, revealing a newfound freedom and opportunity for reinvention. Matt shares how he overcame early setbacks and his leap into scaling THG, driven by serendipity and a gap in the market. He candidly discusses the challenges and flexibility required to succeed in the unpredictable world of business, highlighting the importance of being willing to rip up your plan and pivot. Carole and Matt discuss the importance of a company culture rooted in authenticity and social responsibility. Matt shares his honest perspective on gender dynamics, and social mobility and the unintentional shaping of an equitable corporate arena at THG. Matt shares how THG leverage apprenticeships to unearth raw talent, providing a stepping stone for eager individuals. Finally, get a glimpse of the tenacity and commitments that come with scaling an organisation from scratch. Carole and Matt offer their perspective on the dynamics between professional achievement and family life, maintaining balance and the secret to finding joy closer to home in the everyday moments that matter the most.

View Details

In this episode, Carole Edmond, Founder & CEO of Glassmoon and Mark Hassan-Ali, COO of N family Club explore the intricate tapestry of Mark’s SeeMe Big 5. Mark's intersecting identities offer a unique perspective on family dynamics, identity and workplace culture. Mark opens up about the natural evolution of his role as his mother's primary caregiver, detailing the delicate balance between his career aspirations, personal life, and caregiving responsibilities. Carole and Mark discuss the complexities of family communication, the importance of creating inclusive workplaces, and the transformative power of intention, gratitude, and a positive mindset. Discover how Mark's multifaceted identity has shaped his world-view and fuelled his unwavering commitment to making a positive impact. From navigating discriminatory work environments to finding acceptance and belonging, Mark's story is a reminder that even in the face of adversity, it's possible to find strength, resilience, and fulfilment.

View Details

In this episode, host Carole Edmond, CEO and Founder of Glassmoon sits down with Mark Hassan Ali, Chief Operating Officer at NFamily Club, for a raw and honest conversation about his extraordinary life story. Discover how a childhood marked by tragedy forged the resilience and determination that would shape his future. Mark shares his fascinating story of origin, being the seventh son of a seventh son. His mother, a paragon of strength and courage, faced the tragic loss of Mark’s father whilst seven months pregnant with him. This heartbreaking event set the stage for a life marked by incredible perseverance and fortitude. Her tireless work ethic and unwavering love became the bedrock of Mark's character. Carole and Mark explore how these experiences have profoundly shaped his leadership style, influencing his approach to creating a nurturing and inclusive work environment at NFamily Club. From the depths of grief to the heights of professional success, Mark’s story is a testament to the resilience of the human spirit and the power of love in overcoming adversity. !! Warning - Some content in this episode could be triggering.

View Details

In our latest episode of the SeeMe podcast, host Carole Edmond—Founder & CEO at Glassmoon—sits down with Simone Carter, Managing Director at NFamily, in a candid conversation that delves into Simone’s SeeMe Big 5. They explore the challenges and triumphs of overcoming self-doubt and breaking through glass ceilings to create diverse and inclusive workplaces for all. Carole and Simone discuss the challenges faced by women in leadership positions, the impact of socioeconomic background, and the importance of self-identity. Simone opens up about her experience with dyslexia and how it has shaped her perspective, despite early educational setbacks to experiencing limiting beliefs in the education system. Their discussion sheds light on the complexities of balancing a demanding career with motherhood, offering valuable insights for women in leadership positions. Simone emphasises the importance of being present and emotionally available for her children, even if it means re-evaluating her time management and prioritiesThis episode is a testament to resilience, authenticity, and the power of showing up as your true self. Whether you're a working professional, a parent, or someone striving to break barriers in your own life, this episode is sure to leave you motivated and thoughtful about the journey ahead courageously and authentically!

View Details

Have you ever questioned your career path 🤔? In our latest podcast episode, leaders Carole Edmond, CEO & Founder of Glassmoon, and Simone Carter, Managing Director at N Family Club, discuss the importance of self-awareness and brutal honesty in navigating your professional journey.Simone shares her inspiring journey from a working-class background and what seemed to be a predetermined path in the Royal Navy to finding her passion in childcare. From an early age, Simone convinced herself that academia wasn't her strong suit. But an unclassified physics grade couldn't deter her spirit, and a pivotal question about what she truly loved doing set her on a different trajectory 💫. Carole and Simone emphasise aligning education with children's passions and unique needs over prestigious schools. They share candid insights on being brutally honest with oneself and truly listening to others, both in leadership and personal life. Simone’s philosophy on leadership is profound: it's not about striving for perfection or fearing mistakes, but about the desire to get things right and the willingness to learn and correcting the course as a team.Simone shares a powerful reflection on her children as her toughest critics. Raising independent thinkers has taught her the value of patience and living authentically. 🌍Tune in to hear how Simone has shaped countless lives by overcoming self-limiting beliefs and advocating for a nurturing early years culture. This episode showcases the power of self-belief, honest self-reflection, and unwavering dedication to one's purpose and passion.

View Details

Prepare to be inspired! Host Carole Edmond sits down with the captivating Nick Williams, author, speaker, coach, and mentor. This episode overflows with profound insights, refreshing vulnerability, and practical guidance for every aspect of your life, from navigating the boardroom to conquering daily challenges. Experience Sensitive Material Warning : Some topics discussed may be sensitive Carole and Nick explore Nick’s 'SeeMe Big 5' and connect the dots of his intersectionality, prompting a thought-provoking discussion that challenges traditional views and tackles difficult subjects head-on. Nick candidly shares his journey from fearing a punishing God to embracing a loving, compassionate spirituality, revealing how this powerful perspective shapes his work and philosophy. The conversation takes a poignant turn as Nick sheds light on the often-silenced issue of male mental health and openly shares his own personal battles with depression and reminds us of the strength it takes to seek help and persevere. Nick and Carole discuss how a relentless pursuit of self-improvement can lead to suffering. Instead, they advocate for acknowledging pain and trauma, allowing ourselves to heal and blossom into our authentic selves. They underline the importance of simply showing up – even with uncertainty – because the impact of your presence can be profound. Nick's life path focuses on growth – both his own and nurturing the growth of others, both personally and professionally.

View Details

Have you ever had a spark of inspiration doused by an inner voice whispering doubt? You're not alone.In this episode, Carole Edmond chats with Nick Williams, a powerhouse in the world of inspiration, leadership, and personal development. Nick, an author, speaker, coach, and mentor, is known for helping individuals and organisations unlock their potential and pursue their true calling.Their discussion traverses a wide array of topics, including generational patterns that don't need to be perpetuated, dysfunctional family dynamics, surrounding yourself with inspiring people, satisfying your curiosity, and managing your own resistance, among many others. Their conversation is a goldmine of insights, fuelled by personal stories and transformative experiences.Nick recounts his own story, fuelled by a nagging sense of unfulfillment. Raised in a family that prioritised practicality over passion, his life took a pivotal turn when he decided to leave a secure IT career to pursue personal growth. Nick shares his own path of self-discovery and stresses the importance of reframing the unknown as the "not yet known," a chance for exciting possibilities.Fear and self-doubt are inevitable roadblocks, but Nick and Carole discuss strategies to overcome these obstacles. Nick highlights the existence of a voice of boundless potential within each of us—a voice he calls the muse. This inner wisdom has spoken to us many times; sometimes we've heeded its call, while other times we've dismissed it. Recognising and embracing this inner voice is key for growth.Laughter and humour emerge as surprising yet essential themes. Both Carol and Nick recount their forays into stand-up comedy, highlighting humour’s power for personal growth and connection. They explore the balance between leadership and the lightness of humour, advocating for joy and laughter as tools for navigating life's challenges.The message is clear: finding your calling isn't a one-time event. It's a journey paved with self-belief, inspiration, and the courage to take action. Listen to hear this amazing conversation.“Maybe there is another path that's waiting for you to step onto it.” Nick WilliamsGet in touch with Nick here: nick@iamnickwilliams.com

View Details

Lord Allen of Kensington returns to the Glassmoon podcast sharing his SeeMe Big 5 with his niece and host Carole Edmond, Founder and CEO of Glassmoon. Get ready as they explore topics such as identity, sexual orientation, neurodiversity, and the power of embracing different perspectives! Charles shares his personal journey of being neurodivergent, specifically, dyslexic, and how it has shaped his innovative and creative thinking. He talks about the importance of thinking differently and how this unique perspective has helped him in his career. Carole and Charles both share a passion for advocating social mobility and inclusivity, sending a powerful message about the necessity of offering support and opportunities to individuals from all backgrounds. They discuss how organisations can step up to promote social mobility and create more inclusive work environments, shedding light on the impact of breaking down stereotypes for a more equitable and welcoming society. The podcast reaches an emotional peak with a touching story of a Paralympian's success, symbolising the significance of equity and support. Carole expresses her heartfelt appreciation for Charles's unwavering support and discusses the profound influence of mentors like Charles. This episode brims with powerful narratives, personal anecdotes, and a compelling call to action for a world characterised by deeper understanding and inclusivity. Tune in for an inspiring and thought-provoking conversation that will leave you motivated to champion diversity and foster a more equitable society!

View Details

In this special podcast episode, host Carole Edmond welcomes her uncle, Charles Allen, also known as Lord Allen of Kensington, CBE, and chairman of Balfour Beatty, Invictus Games, THG plc, Global Media and Entertainment and Advisory chairman at Moelis & Company. Together, they share Charles's extraordinary life story filled with humour, courage and defying all odds in the face of adversity. A strong theme woven throughout the episode is the profound impact of unconditional love and support from Charles's mother, which he acknowledges as instrumental in shaping his journey. Discover the pivotal role a boardroom pudding played in propelling Charles to become the youngest middle manager at British Steel at the age of 21 years, launching him into the world of business. Carole's own experiences and influences offer a glimpse into the intergenerational impact of upbringing and socio-economic background. From unspoken truths to transformative moments, this conversation explores the power of potential and personal growth against a backdrop of identity, belonging, and deep family connections. Listen to this episode for a mix of comedy, inspiration, and a whole lot of heart.

View Details

In our latest podcast episode CEO and Founder Carole Edmond and Dr. Ellen Joan Ford, Inspirational leader known for her unwavering commitment to revolutionising the world of work and challenging the status quo. Ellen shares her extraordinary career journey, which has seen her lead soldiers on global operations, attain a PhD and gain global recognition for her research and innovative ideas and so MUCH more. Throughout the conversation, various topics arise; leadership, gender equality, wellbeing, and the future of work, Carole and Ellen’s shared passion and enthusiasm permeate the conversation, providing a wealth of insights and thought-provoking perspectives. And BIG news, Dr. Ellen Joan Ford successfully launched her latest book; #WorkSchoolHours: A Revolution for Parents, Workplaces and the World. Congratulations Ellen 🎉.

View Details

Join Carole Edmond, CEO & Founder at Glassmoon, and Dr. Ellen Joan Ford in a deep and insightful conversation as they explore Ellen's SeeMe Big 5 data points. Together, they explore the nuanced topics of gender disparities, white privilege, and advocating for women and diversity in the workplace. In this engaging episode, Ellen reveals the intricate connections between her personal and professional life and reflects on how motherhood has positively influenced her professional journey, adding value and perspective to her work. She candidly discusses the challenges of being a solopreneur, pursuing professional dreams while navigating the responsibilities of motherhood. Ellen highlights the importance of authenticity and self-empowerment in finding balance while navigating multiple roles. This podcast episode is a potent blend of optimism and a determination to challenge the status quo in pursuit of making a meaningful impact. Get ready for this dynamic exchange that inspires introspection and empowerment in aligning values and priorities for a fulfilling and purposeful life.

View Details

In this thought-provoking podcast episode, CEO and Founder, Carole Edmond, and Alexis Quinn, reveal Alexis's SeeMe Big 5 data points, connect her intersecting identities, and look at how this had a huge role in her heart-breaking story.* Please note some of the content might be triggering The discussion tackles pressing issues surrounding the challenges and trauma faced by neurodivergent individuals. They shed light on the prevalent microtraumas, discriminatory attitudes, and restrictive practices that particularly affect neurodivergent people in educational and healthcare settings. Additionally, they address the underrepresentation of autism research in girls and women, highlighting the need for attention and resources in this area. Alexis displays such courage as she joins the dots of her intersecting identities and shares her personal experiences of being violated and strictly monitored in hospital settings. Carole and Alexis delve into the intersection of her SeeMe Big 5 data points - socioeconomic status, gender, age, disability, and race. Alexis candidly shares her experience of depending on state-provided resources due to her working-class background, which led to a four-year institutionalisation where her basic human needs and rights were violated. But in contrast, Alexis recognises the privileges she possessed as a white British citizen with a British passport. She also acknowledged how her graduate education, representation of Great Britain in swimming, and the ways aspects of her autistic disposition supported the effective utilisation of her resources and skills to execute her escape and subsequently become an advocate for preventing similar experiences for others. This is such a poignant episode and one not to be missed, but please be aware some of the content might be triggering.

View Details

We are honoured to launch our latest podcast episode featuring an extraordinary conversation between our CEO and Founder, Carole Edmond, and Alexis Quinn, author of the inspirational book, "UNbroken." Alexis, defied all odds, escaping the mental health system after enduring four years of restraint, solitary confinement and abuse in detention. In this episode, Alexis shares her awe-inspiring and heart-wrenching journey, shedding light on critical issues such as human rights, systemic othering, restraint, misdiagnosis, and a shocking disregard for basic human needs. We deeply admire Alexis’ strength, resilience, and unwavering courage. Her story will leave you speechless and ignite a fire within you to strive for change.

View Details

In this engaging and thought-provoking podcast episode, the deep bond between host and Glassmoon Founder, Carole Edmond, and her daughter, Amber Edmond, shines through. Together, they navigate a variety of topics while peeling back the layers of their SeeMe Big 5's, allowing listeners an intimate glimpse into their lives. One poignant theme that permeates their conversation is the stark contrast between their upbringings and the privilege they have experienced. With gratitude, Amber openly acknowledges and appreciates her mother's relentless hard work and the sacrifices she made to provide for their family. The mother-daughter duo delves into how to stay grounded amidst a life of privilege, highlighting the importance of understanding different generations' work ethics and values. Their candid discussion reveals that bridging these intergenerational gaps may be a complex task but also a rewarding opportunity for personal growth and learning. Amber discusses how her feminist views have evolved over time. Reflecting on the guidance and wisdom imparted by her mother, she emphasises the importance of dismantling limited beliefs and actively seeking knowledge to educate oneself on the disparities that exist between men and women. By highlighting the need for personal rewiring and understanding. Amber's reflection on her upbringing within a privileged environment is particularly poignant, as she expresses gratitude for being instilled with the values of kindness and inclusivity. This inspiring insight serves as a reminder to prioritise empathy and compassion in our own lives and interactions.

View Details

In this Christmas edition of the SeeMe and Making Meaning podcast, listeners will be treated to an exciting conversation between host and Glassmoon Founder, Carole Edmond, and her daughter Amber. This episode acts as a pre-warm-up before diving into their SeeMe big 5's. During this special episode, Carole and Amber touch upon various important topics. They start by discussing the topic of privilege, particularly in the context of education. Amber's character is also explored, as she has always been a wilful child from a young age. The discussion delves into how her wilfulness has evolved as she has grown older, providing insights into her development and personal journey. Throughout their conversation, Carole and Amber also explore the impact of the COVID-19 pandemic on young people, not only in terms of education but also in terms of confidence

View Details

In this engaging podcast episode, Carole explores Sarah Hitchcock's fascinating SeeMe Big 5 and her unique intersecting identities. Carole and Sarah strike a connection on many themes throughout the podcast, as they discuss their shared passion for creating work environments that foster autonomy and freedom. They highlight the pivotal role of flexibility in allowing people to work in ways that suit them best, ultimately leading to the flourishing of both businesses and employees. Sarah draws on her personal experiences to spotlight the significance of age as a catalyst for increased confidence and a deeper understanding of oneself and that failures should be embraced as valuable stepping stones for growth and further personal development. Join Carole and Sarah as they journey through the captivating landscape of Sarah’s SeeMe Big 5.

View Details

In this podcast episode, Carole Edmond, the Founder at Glassmoon, sits down with Sarah Hitchcock, COO and Co-founder at Geolytix, a company that specialises in location-based data and analytics. Sarah shares her journey, starting from education, navigating the world of corporate data, and ultimately venturing into entrepreneurship. While Sarah always excelled in school and had a particular affinity for Mathematics, she encountered unexpected challenges when she was faced with university-level Maths. Against the advice of a wonderful teacher, she forged ahead, learning the art of perseverance and relying on the unwavering support of her family. Follow Sarah as she navigates the corporate world of data analytics, fuelled by her inner quiet confidence and an unyielding commitment to customer satisfaction. From her experiences in the corporate sphere, Sarah's path leads her to a pivotal moment where she trusts in her instincts, and makes the decision to start her own company, all while balancing the demands of her professional and family life. Newbie tech and data enthusiasts, listen up!

View Details

In this uplifting podcast episode, Carole Edmond interviews Paddy Behan and explores his SeeMe Big 5 data points. Paddy shares his story of being newly married and a father, which he knew he always wanted to be. Throughout this episode the energy and passion were palpable. Paddy expresses gratitude for the opportunities, experiences, and individuals who have played a pivotal role in shaping his personal and professional life. He reflects on the invaluable lessons he has learned from these encounters, highlighting the importance of appreciation and growth. Paddy stresses the importance of finding balance in life, as well as aligning one's actions with their values. Paddy discusses how his job has an enriching impact on his life and how even on challenging days, he finds it rewarding. Paddy also speaks about his annual volunteering at the Newman Trust. He shares how this experience reminded him of what it was like to be a support worker again, and how it has made him a kinder, more compassionate person.

View Details

In this refreshingly honest and relatable episode of the Glassmoon podcast, host Carole Edmond engages in a captivating conversation with Paddy Behan, Co-Founder of PBS UK. Paddy's career journey was far from planned, as he didn’t have a well-defined path to begin with and didn't particularly enjoy school. However, through a combination of sheer determination, a compassionate approach towards others and the unwavering support of his loved ones, Paddy found himself transitioning from a support worker to Co-founding a number of ventures which have changed people’s lives.

View Details

Wow! What an incredibly emotive and raw episode! Glassmoon CEO and Founder Carole Edmond has an amazing conversation with Laura Hart, Voice & Speaking Skills Coach, as they explore Laura's SeeMe Big 5! Laura opens up about the love of her job, the reality of white privilege, and the need for more understanding of neurodiversity, in the workplace and beyond. Expect to be moved by Laura’s powerful storytelling as she shares her personal experience of coming to terms with being divorced and single, with an incredible balance of honesty, humour and tenderness. This heartfelt and open account is sure to touch your heart, make you laugh, cry, and be ultimately inspired. Get ready to be touched by this one-of-a-kind conversation!

View Details

In this episode of the Glassmoon podcast, Carole Edmond sits down with Voice & Speaking Skills Coach Laura Hart to discuss the experiences, passions and influences that have shaped her unique career journey, which interweaves the corporate world and creative arts, from corporate boardrooms to movie sets. In an open and candid conversation, Carole and Laura discuss the importance of female role models, inspiring teachers, and challenging the misperception of women's confidence often misconstrued as something else. Carole and Laura highlight their love of storytelling and the importance of being authentic, and how cultivating trust has been paramount in her journey. And why the elemental power of ‘pausing and slowing down’ is a key ingredient in achieving optimal success.

View Details

In this Glassmoon Podcast episode, Carole Edmond CEO and Founder of Glassmoon and Oke Eleazu, CEO at Many Pets, explore the nuances of intersecting identities through Oke's SeeMe Big 5 data points, and how these have shaped his life, career, values, and views. Oke sheds light on the idea of privilege and how one aspect can push you forward while another can hold you back. He emphasises the need for self-awareness and advocating for change, citing his daughter Ruby as an example of someone who has inspired him. This thought-provoking discussion delves into topics such as race, ethnicity, sexuality, privilege, adversity and mindfulness. It is sure to leave listeners with plenty to think about.

View Details

Carole Edmond, CEO and Founder of Glassmoon, is joined by Oke Eleazu, CEO at Many Pets, in this introductory episode. Oke provides an insightful look into his career, and shares his personal work/life values. He explains that start-ups are inherently unpredictable, and that success is not guaranteed. Drawing on his own experience, Oke speaks about the exponential growth that unicorn business, Many Pets, has seen over the last 6/7 years, emphasising the importance of creating a customer-centric culture which begins with the leadership team and is lived by every employee in the company. Oke and Carole discuss the importance of setting a good example, noting that the standard you walk by is the standard you accept and how important it is to call out discriminatory behaviour.References: Quote – “The standard you walk past is the standard you accept” – David Morrison HBR Unconscious Bias Article: https://hbr.org/2021/09/unconscious-bias-training-that-works Privilege Awareness: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://assets.ctfassets.net/ro61k101ee59/7B7ga5Jb4LuJY1FTui9i4M/12ca95a207913ffe963fa4289f778617/Monzo_privilege_awareness_training_.pdf SeeMe Socio-economic Question- https://socialmobilityworks.org/toolkit/measurement/ When They See Us Drama Miniseries - When They See Us is a 2019 American crime drama television miniseries created, co-written, and directed by Ava DuVernay for Netflix, that premiered in four parts on May 31, 2019: https://www.netflix.com/ Kimberlé Crenshaw and IntersectionalityRecommended CitationCrenshaw, K. (1989). Demarginalizing the Intersection of Race and Sex: A Black Feminist Critique of Antidiscrimination Doctrine, Feminist Theory and Antiracist Politics. [online] Chicago Unbound. Available at: http://chicagounbound.uchicago.edu/uclf/vol1989/iss1/8

View Details

In this Glassmoon Podcast episode, Carole Edmond CEO and Founder at Glassmoon and Jonathan Edwards the former British triple jumper, current world record holder and Olympic gold medallist, explore Jonathan’s SeeMe Big 5 data points. They discuss Jonathan's journey with the SeeMe process and how his chosen data points have influenced his decisions, relationships, and other areas of his life and career. Jonathan first shares perhaps his most profound data point: religion. He reflects on how his mindset has shifted over the years in relation to this. He then uncovers his remaining 4 data points: relationship status, caring responsibilities, non-work passions and engagement with his job. Through the conversation, they gain insight into how his SeeMe Big 5 data points have been instrumental in helping Jonathan Edwards become the person he is today. We are thankful to Jonathan for sharing his personal experiences with SeeMe and for the invaluable insights he provided.

View Details

Carole Edmond, CEO and Founder of Glassmoon, is joined by the renowned Jonathan Edwards, the former English triple jumper and Olympic gold medallist who made history by becoming the first athlete to surpass the 18m barrier. In this very special podcast, Carole and Jonathan explore Jonathan's journey to discovering his potential and setting world records as well as his incredible contributions as an athlete and how it led to his career as a tv presenter and broadcaster and London 2012.In episode 2 Jonathan will share his SeeMe Big 5...more on this to come.

View Details

  • Christmas Special*

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

This episode looks at the importance of coaching, what makes a good coach and as always, our hosts share stories of their experiences, insights and knowledge. Listen in full to hear top tips on how to survive this year’s Covid Christmas in terms of communication. Carole is joined by Leading & Learning Specialist and Executive Coach, Tracy Kite and senior lecturer at Leicester Castle Business School and Executive Coach, Alex Morgan.

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

--- HOST ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.

--- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk

View Details

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

In this episode we share insights into the exciting developments of the RUBY model; how the deeply human elements entwine with technology and the science behind it.

Guest speaker on the podcast and Glassmoon’s CIO, Neil Page gives his perspective on the RUBY 7 programme and how organisations can transform and succeed by using the tools and techniques from the RUBY model. Listen in full to hear Carole’s crazy big audacious vision.

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

--- HOSTS ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.


Susanne Jacobs MBA

Chartered FCIPD, FCMI - Speaker, Author, Facilitator, Founder of The Seven

Susanne is an organisational behaviour and performance specialist, focusing on trust, psychological safety and intrinsic motivation.

Susanne’s work is based on nearly thirty years of leadership experience and over a decade of research into the neurobiology of human performance and what truly motivates people to think and act differently.

Susanne delivers knowledge and practical tools that are easy to grasp and apply so an organisation can achieve cultural change and strengthen human leadership capability.

--- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk

View Details

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

In this episode we are looking at the importance of context in leadership development and business strategy.

Susanne and Carole share their own experiences and give insights on how to create a psychologically safe environment. They explore the deeply human skills that are required for people to thrive, why the ‘one size fits all’ approach doesn’t work and how to context map your organisation.

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

-- HOSTS ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.


Susanne Jacobs MBA

Chartered FCIPD, FCMI - Speaker, Author, Facilitator, Founder of The Seven

Susanne is an organisational behaviour and performance specialist, focusing on trust, psychological safety and intrinsic motivation.

Susanne’s work is based on nearly thirty years of leadership experience and over a decade of research into the neurobiology of human performance and what truly motivates people to think and act differently.

Susanne delivers knowledge and practical tools that are easy to grasp and apply so an organisation can achieve cultural change and strengthen human leadership capability.

-- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk

View Details

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

In this episode we are tackling Barriers, Biases and Beliefs. What are they, why do we have them and what can we do to help us navigate them?

Susanne explores the impact and science of bias, getting under the skin of everything from imposter syndrome to inequality, and Carole shares her thoughts on the things that get in the way of our goals and career attainment, her theory on the #GlassBootBoss and how to remove their foot from you head.

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

--- HOSTS ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.


Susanne Jacobs MBA

Chartered FCIPD, FCMI - Speaker, Author, Facilitator, Founder of The Seven

Susanne is an organisational behaviour and performance specialist, focusing on trust, psychological safety and intrinsic motivation.

Susanne’s work is based on nearly thirty years of leadership experience and over a decade of research into the neurobiology of human performance and what truly motivates people to think and act differently.

Susanne delivers knowledge and practical tools that are easy to grasp and apply so an organisation can achieve cultural change and strengthen human leadership capability.

--- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk

View Details

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

This episode looks at how the 'human organisation' has grown and what that actually means; Carole and Susanne are joined by Dan Kieran, the CEO of Unbound.com (https://www.linkedin.com/in/dan-kieran-b49a3329/)

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

--- HOSTS ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.


Susanne Jacobs MBA

Chartered FCIPD, FCMI - Speaker, Author, Facilitator, Founder of The Seven

Susanne is an organisational behaviour and performance specialist, focusing on trust, psychological safety and intrinsic motivation.

Susanne’s work is based on nearly thirty years of leadership experience and over a decade of research into the neurobiology of human performance and what truly motivates people to think and act differently.

Susanne delivers knowledge and practical tools that are easy to grasp and apply so an organisation can achieve cultural change and strengthen human leadership capability.

--- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk

View Details

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

This episode looks at flexibility and what it really means in the workplace.

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

--- HOSTS ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.


Susanne Jacobs MBA

Chartered FCIPD, FCMI - Speaker, Author, Facilitator, Founder of The Seven

Susanne is an organisational behaviour and performance specialist, focusing on trust, psychological safety and intrinsic motivation.

Susanne’s work is based on nearly thirty years of leadership experience and over a decade of research into the neurobiology of human performance and what truly motivates people to think and act differently.

Susanne delivers knowledge and practical tools that are easy to grasp and apply so an organisation can achieve cultural change and strengthen human leadership capability.

--- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk

View Details

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

--- HOSTS ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.


Susanne Jacobs MBA

Chartered FCIPD, FCMI - Speaker, Author, Facilitator, Founder of The Seven

Susanne is an organisational behaviour and performance specialist, focusing on trust, psychological safety and intrinsic motivation.

Susanne’s work is based on nearly thirty years of leadership experience and over a decade of research into the neurobiology of human performance and what truly motivates people to think and act differently.

Susanne delivers knowledge and practical tools that are easy to grasp and apply so an organisation can achieve cultural change and strengthen human leadership capability.

--- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk

View Details

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

--- HOSTS ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.


Susanne Jacobs MBA

Chartered FCIPD, FCMI - Speaker, Author, Facilitator, Founder of The Seven

Susanne is an organisational behaviour and performance specialist, focusing on trust, psychological safety and intrinsic motivation.

Susanne’s work is based on nearly thirty years of leadership experience and over a decade of research into the neurobiology of human performance and what truly motivates people to think and act differently.

Susanne delivers knowledge and practical tools that are easy to grasp and apply so an organisation can achieve cultural change and strengthen human leadership capability.

--- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk

View Details

The Glassmoon Podcast series looks at the rise of the human organisation and how we can reshape and re-imagine a workplace fit for humans.

Together, the Glassmoon team will be bringing you the intersection of our research, the science and our experiences. We will be exploring many topics on how to humanise the workplace and why those organisations that can evolve, with social purpose at their cores, will WIN.

--- HOSTS ---

Carole Edmond

CEO of Glassmoon

Carole has spent over thirty years’ working in healthcare, childcare, work/life services and more recently in specialist care for adults. Her driving passion is to build human services that enable individuals to thrive and harnessing their power to deliver success in organisations for their customers and people in receipt of services.


Susanne Jacobs MBA

Chartered FCIPD, FCMI - Speaker, Author, Facilitator, Founder of The Seven

Susanne is an organisational behaviour and performance specialist, focusing on trust, psychological safety and intrinsic motivation.

Susanne’s work is based on nearly thirty years of leadership experience and over a decade of research into the neurobiology of human performance and what truly motivates people to think and act differently.

Susanne delivers knowledge and practical tools that are easy to grasp and apply so an organisation can achieve cultural change and strengthen human leadership capability.

--- ABOUT GLASSMOON ---

Glassmoon has decades of experience operating multi-site services in health, social care, and education.

On the ground experience has taught us that building a market-leading organisation depends on the creativity, critical thinking and interpersonal skills of everyone involved. For those working directly with the most vulnerable members of our society, this environment can be extremely satisfying and give a sense of purpose and meaning. But it can also be a complex, demanding and thankless task.

As a team, we have over sixty years’ experience of working in the healthcare, childcare, work/life services and social care sectors and successfully scaling organisations by putting our people first. This combined with our deep understanding of culture change and strategic digital transformation, puts us in the perfect position to evolve businesses for the future. Our experiences defined our approach of ‘Purpose-People-Performance’.

We build deeply human businesses to create a meaningful and positive experience for both those delivering and receiving services.

www.glassmoon.co.uk