SnapSupport is an AI driven support platform on your customer’s and field technician’s phones that allows them to quickly resolve issues. In my conversation with co-founder Wilker Ambooken, he details where the idea came from to create SnapSupport, and how it has grown to a company with a global footprint even though it is still in its early stages. He also shares that being an entrepreneur is his dream, and how much he loves it, despite the low points.

Topics in this episode:

Using data points to aggregate the information

Next steps will focus on marketing and sales

Pilot programs in Europe

The technology perspective of being global, and the language differences

Existing market challenges

Wilker answers the question: If I gave you $500,000 as an investor, and you had to spend it on sales and marketing, how do you think you would spend it?

Contact Info:

Website: https://snapsupport.io/

Email: wilker@snapsupport.io

Personal Email: wilker@gmail.com