Content Lab: Recent Episodes
IMPACT
Are you a marketer or content manager struggling to create content? Are you tired of high-level “insights” that don’t give you anything to do right now to make your content better? Do you wish someone would just spill the secrets on what works, what doesn’t, and what’s next?
If so, Content Lab is for you.
Join IMPACT content strategist Liz Murphy each week for shenanigans, candid conversations with fellow content nerds and industry experts, and the inside scoop on the tools and tactics that will transform you into a content rockstar.
As an inbound marketer, what marketing news matters to you ... if any? And how can you even tell the difference?
The core thrust behind They Ask, You Answer is that buying behavior has changed a lot in the last 10 to 15 years. On top of that, however, the pool of your ideal customers is a lot more diverse than ever before.
In less than 2 months, Google has rolled out six different updates. Is Google trying to hurt us content marketers?
(Also, during the conversation, I made a mistake. I inadvertently said the new page performance report is in Google Analytics, when it is actually in Google Search Console. Sorry!)
Let's say you want to get started with inbound marketing and creating the content you need to establish yourself as the No. 1 authority in your space about what it is that you do or sell. However, there's just one eensy, weensy problem – you don't have anyone on staff who can be a dedicated in-house content manager. What do you do? Is outsourcing really the right answer?
When I was given the gift of running IMPACT's video program, I was not thrilled. I always viewed myself as a writer and editor, and video was for... someone (anyone) who wasn't me.
Clearly, today is a different story.
How did we launch a robust video program during a pandemic? And how can other content and marketing leaders like you get their own video marketing program off the ground, no matter how limited your time, resources, or experience is?
We're all in the business of attracting our ideal buyers through our content. But how do you actually make the right people fall in love with your words?
When you're asked to make your content "more accessible" to your audience, it can feel like you're being asked to "dumb down" something you're an expert in... and that's not a great feeling.
Countless business leaders say their people are their greatest asset... so, why does everyone's content sound the same?
You need to create content about your competition. But how do you do it in a way that makes sense and doesn't feel... awkward?
In this episode, John and I delve more deeply into the ways content interviewing can go wrong — both in terms of your mindset as a content manager, as well as your execution in the interview and post-interview content creation processes.
Festive tunes from Scott Holmes Music of freemusicarchive.org.
This throwback episode was originally recorded in October, but we think it's a good one to listen to as you evaluate your content approach for 2021.
Recorded May 2020. It's a lot harder to not be self-absorbed in our content creation, wherein we focus almost exclusively on the positive, "look at me!" messaging.
If you'd like to know what Millard Filmore, Rasputin, Keanu Reeves, and Genghis Khan all have in common, you'll need to listen to this wild, hilarious, and heartwarming episode.
While there are a lot of variables and factors that drive your conversion rates on a landing page up and down (videos, form placement, and so on), one of the most important components of your landing page is the copy. (Originally recorded May 2020.)
Starting out as a first-time content manager can be an exciting adventure. It can also present a lot of challenges, as you're often the first person in your role... and the only one with your specialties.
"Words... words... words!" Love 'em or hate 'em, words are the lifeblood of every video script you'll write, every website page you'll craft, and every blog article you'll ever publish. Choose them wisely.
John and I love our jobs, truly. But this Halloween, we're taking a moment to be honest about the spooky-scaries of being content managers, and those commas that go bump in the night.
In this episode, I pull back the curtain on my surprisingly easy process for creating video scripts, and integrating the creation of video for sales and marketing into an existing content strategy.
While I was excited to share my experience with John of how I pulled this piece together, it wasn't until the end of the conversation that I realized how illuminating and educational this kind of deep-dive into a single piece of content can be.
We spend a lot of time talking about creating content for your audience. But during the coronavirus (COVID-19) pandemic, we at IMPACT have learned first-hand how important the content you create for your own team really is.
A content style guide is a documented set of guidelines and rules that break down your brand personality, and how it is (and isn’t) expressed through your content.
That sounds straightforward enough, right? But while content style guides don't seem particularly sexy or complex, it will be one of the most important documents you’ll ever create for your business.
To understand why, however, you need to learn the true purpose of a content style guide, beyond its surface-level definition.
"I could use some pointers on how to prioritize my growing content calendar. I’ve suddenly become one of the busier employees at my office since content marketing is very much needed in an office supply company. Suddenly, home office equipment is in high demand."
In this episode, we answer this question for all industries.
There are a lot of things digital marketers and content marketers need to pay attention to, SEO-wise every single day. But what are the most important SEO principles and best practices we should be focusing on this year?
Humanity and personality are how you become memorable and stand out from your competitors in content. But how do you undo years of reflexive mental programming to not express individuality or personality in your writing?
If you're a content marketer, this is a must-listen episode! Say goodbye to writer's block, as Liz Moorehead shares the precise formulas she uses to craft swoon-worthy blog post introductions every single time.
No matter what type of content you’re creating, generalities are the kiss of death. You need to show instead of tell. But what do we mean by that?
I've put my cohost, John Becker, in the hot seat this week to answer this very question. If you were to ask anyone at IMPACT what it's like to work with John as an editor, you'll hear nothing but glowing reviews.
"Honestly, he makes me a better writer."
"I love, love, love working with John!"
"I can't thank John enough for helping me!"
If you want to get feedback like John does, even when he has to get a little more heavy-handed with his virtual red pen, this episode is for you.
Content brainstorms with expert teams and client-facing departments are absolutely essential to creating content that drives revenue, and keeping your entire company engaged and excited about the content you're producing.
It doesn't matter what industry you're in. You can be an authentic and funny human in your content in a way that makes you money. And that's what this episode is all about.
Here's the thing about interviewing subject matter experts -- it's not as easy as it sounds.
This week, I had the distinct pleasure of having Head of Content & Marketing Manager Kali Greff and Manager of Operations Alexa Baray of Verblio (formerly Blog Mutt) on the Content Lab to talk about one of the most unpopular content marketing tasks in existence -- creating outlines.
Creating a piece of content at this scale is hard enough, but doing so with a partner instead of flying solo is another matter entirely.
“This is really great. But also anyone could have written it. I need more of you in it.”
If the duplicate content penalty isn't real, why do so many of us think it is? And how should we be thinking about duplicating content across our content pillars, geo-targeted landing pages, and more? Don't panic. Franco is here to help make sense of all of this.
Instead of the usual running list of things I'm thinking about this month, April has left me only with one question in my mind -- how do we handle those moments when we let ourselves down as content creators?
If you're a digital marketer who is still trying to wrap your head around copywriting for Google Ads in the new age of inbound, buckle in. This pod is for you.
We want to be thought leaders. But how do we get to those necessary moments of vulnerability in our content and ground them well enough in a productive foundation to make those stories valuable for others? And what are the rewards that come from being willing to get yourself to that place in your content?
How do we bridge the divide between inbound and content marketing best practices and the limitations inherent to our realities as marketers? I've invited Scripted CEO Doug Breaker to talk through this meaty issue on this week's episode of Content Lab.
I'm taking a break from chatting with others to share with you all what’s inspiring me, any major content milestones from the past month, and what I’m going to be focusing on in the month to come.
We talk about link-building, guest blogging, and my puppy's flatulence. That's really all you need to know.
I have a wonderful conversation for you this week between myself and IMPACT Content Marketing Consultant Kevin Phillips, who you may remember from one of the first episodes of the Content Lab podcast!
"The biggest mistake brands make when making the shift to publishing is to think in terms of “campaigns.” Being a brand publisher doesn’t mean you create an e-book. And it’s certainly NOT about making “viral videos.” It’s really a cultural shift away from the “campaign brain” and towards continuous content development, curation and distribution of content that results in conversations, community and ultimately conversion."
This may not seem like a big deal, but it blew my mind that Will Murphy had developed a piece of technology in MessagePath that tackles one of the biggest challenges marketers face -- so many of us know what to say, but we get tripped up by tone and context, or the how of what we're saying
Is video set to take over and replace written content, or is there a future where the written word and video can live together in harmony? And how the heck does someone with a ton of fear, but no equipment or experience, get started creating video for their own marketing and sales purposes?
For the vast majority of the past month, I've lived in a holiday-induced haze of drifting between eating pie and feeling shame about eating said pie while lifting at the gym. So, I am ready to shake off the cobwebs.
The best part about a new year is that it's a new beginning, clichéd as that may sound. I'm a big fan of fresh starts, so I want to spend this episode sharing with you what's on my mind for the coming year.
Both with content creation, and for the Content Lab.
Why is data so important? And when we say "data" in the context of content marketing, what do we mean?
Why is empathy so important in creating helpful inbound content? Marc Amigone of IMPACT joins me this week to explain.
There's no one single example of the most perfect and beautiful piece of helpful inbound content in existence that I can point to. However, I can tell you what you should be doing in every single piece of content you create, so you can rest easy knowing you’re being as helpful as possible.
What's the good, the bad, and the ugly of what it takes to create a piece of pillar content? Carina spills it all.
This is a must-listen episode. It's that simple. It's the foundation of content creation.
What is neuromarketing, and why does it matter? What does it mean to tap into "feelgood" chemicals while copywriting, and how do you avoid crossing over into the "feelbad" realm?
What does it mean to be conversational in email, and is it so drastically different than what many of us were doing before in newsletters?
According to Meghan Keaney Anderson, VP of Marketing for HubSpot, the internet has changed -- but what does that mean for those of us who care about content? Are our jobs in jeopardy? Does the quality of our content even matter anymore? How will Facebook, Google, and Amazon shape our strategies?
The One Thing & Weekly Awesome will return next week. This week, it's just sweet, sweet interview goodness with Jessie-Lee Nichols of IMPACT.
SEO is not the enemy of content. If you think that, you’re shooting yourself in the foot. Trust me, I know from experience.
“But I’m not a good writer.”
If you’ve ever said that to someone -- or even just to yourself, as you stared hopelessly at a blank document your computer screen -- this episode is for you.
I invited Melanie Spring, a dear friend, as well as a brand strategist and speaker coach, to join me on this week's episode to unpack what brand storytelling really is, why it matters, and how to do it well.
Whether you're a big brand or just a person who wants to share their message with the world, this episode is for you.
What does it mean to "own" the content for an organization? What are the lessons you don't want to have to learn the hard way, and what are the strategies for achieving success and making order out of content calendar chaos? Listen in to find out.
I saw Tamsen Webster speak on speaking at INBOUND two years ago. It was the last session on the last day, but it was still the most impactful session I saw the entire week. Listen to find out why.
How do you teach and not preach in your content? Emotional peanut butter. Listen to this conversation to learn what that means.
Why are workflows such a big problem? Well, there is no single answer to that question, and Rob Mills of GatherContent is going to help me sort it all out in this episode.
Pillar content is a complex topic that has prompted a lot of chatter in the inbound community. But it's also misunderstood. That's why I invited one of my absolute favorite fellow content nerds -- Justin Champion, content professor at the HubSpot Academy -- to help me make sense of it all.
Subscribe now! Episodes featuring Justin Champion of HubSpot, Tamsen Webster, Laura Belgray of Talking Shrimp, Ann Handley of MarketingProfs, Rob Mills of GatherContent, and more will be dropping soon.