All about community measurement - Part 2: Targeting specific stakeholders, designing effective reports, and telling compelling stories.

  • Designing Reports:

    • 1-page PDF report
    • Erica’s weekly Chatter report
    • Remove The Legend To Become One
    • Resource: Community Metrics Template
    • Resource: Quarterly Update Template
    • Tableau Viz of the Day
  • Telling Compelling Stories:

    • The Seven Basic Plots
    • Erica’s Blog: Story Time
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