The Better Together: Customer Conversations Podcast: Recent Episodes
SAP
Better Together: Customer Conversations – a series where customers, partners, and thought leaders discuss solving business challenges with SAP Business Technology Platform. Hear from your peers and join in the inspiring conversations.
Learn how the volunteer-driven nonprofit, launched during the COVID-19 pandemic, rallied to get people fed, and then what the NGO did to support their rapid expansion.
Essen für Alle co-IT leads, Matthias Beeler and Keywan Nadjmabadi, sit down with Thulium CEO Tamara McCleary to share their story and discuss how technology can be of service to people and the planet.
Explore Messer’s digital innovation with SAP BTP to achieve a modern data architecture and a sharpened competitive edge because the future belongs to data-driven organizations.
Messer's Chief Information Officer, David Johnston, sat down with Thulium's CEO, Tamara McCleary, to discuss why end-to-end data-driven insights are necessary, what technology solutions were required for the world's largest privately owned industrial gases company to transform, and why Messer leveraged SAP BTP to drive a complete business transformation.
Hear about their journey to help women-owned business level up in the global marketplace.
Tamara McCleary, CEO of Thulium, sat down with WEConnect CEO and cofounder Elizabeth Vazquez, to discuss why and what it means to connect a formidable network of member-buyers with a collective annual purchasing power of $4 trillion with women-owned businesses in 135 countries.
Hear about their journey to rapidly disrupt home-based eldercare by removing the heavy lifting between service providers, customers, and the government.
Tamara McCleary, CEO of Thulium, sat down with Laura Westhorpe, General Manager at HomeMade, and Selim Ahmed, Managing Director at Bourne Digital, part of Accenture, to discuss how HomeMade built a better solution for qualifying citizens who want to stay in their home instead of a care facility.
Hear about their journey to innovate across the business, internally and externally, to create a seamless end-to-end solution that can forecast and flex to avoid disruptions.
Tamara McCleary, CEO of Thulium, sat down with Blue Diamond Growers’, Steven Birgfeld, VP of Information Technology and Services, to discuss the global and business reasons that necessitated change for the world’s largest almond business so they could better serve the co-op and the customers.
Hear how EY made it their mission to rapidly build a mobile app that helps connect countless Ukrainians arriving in Poland with the resources they need to survive.
Tamara McCleary, CEO of Thulium, talks with EY guests Axel Janz, Global Head of SAP Products and Innovations; Anne Sawyer Shields, Supporting next generation and Accelerating Environmental Sustainability leader Global Corporate Responsibility; and Oktavian Wagner, Head of CT Innovation, Technology, and Architecture who offer insights into the mission-driven development process in a time of war.
Bank Degroof Petercam shares how they're caring for thier employees by alleviating commuting-associated stress and incentivizing sustainable transportation alternatives while also streamlining HR processes.
Timo Elliott, VP and global innovation evangelist at SAP, talks with guests from Bank Degroof Petercam, Guy Spitaels, Head of HR Service Center, Payroll & Systems and Kira Zouboff, HR Business Analyst, as well as Bert Van Bree, Solution Architect, Flexso Digital focused on employee commutes to bring them back to the office, increase satisfaction, and to win the war for talent, all with an eye on sustainability.
Guest host Ragunath Ramanathan, Chief Revenue Officer, SAP BTP, talks with Omar Mitchell, Vice President of Sustainable Infrastructure and Growth Initiatives at the NHL, to discuss why the NHL is dedicated to environmental stewardship. With the help of NHL Venue Metrics, they can measure and analyze the carbon footprint generated by all their Clubs and arenas across various areas, including energy and water use, waste, and recycling. Those insights inform decisions which will help protect the environment, and therefore the game, for future generations.
Tamara McCleary, CEO of Thulium, talks with our guests from Watco, Andy Nielsen, Senior Vice President of Finance and Accounting, and Corey Corrick, VP of Applications about creating a Cloud-centric financial solution that will scale with their global growth while contributing to their seamless and sophisticated supply chain services.
Tamara McCleary, CEO of Thulium, talks with our guests from Stripe, Ralph Ramos, Partner Solutions Engineer, and Adi Cosma, Integration Engineer, about the digitalization of financial services and what that means to millions of Stripe customers and economies worldwide. Hear how Stripe is disrupting the traditional financial services industry through digital innovation and seamless integration.
Tamara McCleary, CEO of Thulium, talks with Marcio Magalhaes, Petrobras senior IT director, global head of digital technology client support services, and IT structuring projects general manager, about how a human-centered app will continue to further the company's safety and environmental goals.
Hear how the 49ers are optimizing game day data across concessions, retail, entry gates, parking, and more to give their fans a next-level winning experience.
Tamara McCleary, CEO of Thulium, sits down with guests from KWS SAAT SE & Co. KGaA, Thomas Günther, Expert Hub Lead, SAP Basics, and Dr. Priyanka Parvathi, Market Analyst - Business Development, Business Unit Sugarbeet, to discuss KWS' digital transformation and how the company's optimized data management can help the global supply chain.
Tamara McCleary, CEO of Thulium, talks with Gunther Dütsch, Partner, PwC, Germany, and David Jensen, Coordinator Digital Transformation, UN Environment Programme, to discuss why it is so important for companies to assess the risks and opportunities of climate change, as it relates to their current and future business strategies.
Mike Milanov, Chief Business Development Officer of Team Liquid, meets with Tamara McCleary, CEO of Thulium, to discuss the thriving world of esports and how advanced analytical insights are changing the landscape.
Timo Elliott, VP and global innovation evangelist at SAP, talks with Mark Kemp, Project Manager, IT Team, Taronga Conservation Society Australia, and David Jensen, Coordinator Digital Transformation Programme, UN Environment Programme, to discuss the invaluable and inevitable intersection of conservation, sustainability, and digital innovation.
Centrica is a multinational energy and services company based in Britain. They implemented a platform to service customers who generate sustainable electricity at a small scale. Guests Serdar Simsekler, Head of SAP Technology (Strategy and Architecture) at Centrica and Helen Mallett, Head of Digital Enterprise Service Delivery, UK/I Home, share the story.
Schnellecke Logistics developed a solution to give end-to-end visibility to the automotive manufacturing process. Hear how they did it, and what it means for other industries.
Tamara McCleary, CEO of Thulium, and Lars Bo Hassinggaard Jensen, Corporate IT Manager for Royal Greenland, discuss the win-win-win as companies realize their value is more than their product, it’s also their process fueled by their purpose, as with Royal Greenland.
Timo Elliott, VP and global innovation evangelist at SAP, and Stephen Kubicki, the CEO of energyOS, discuss the evolution of the traditional energy utilities landscape as well as the opportunities that exist in clean, decentralized energy, and how eOS is leading the transition.
Timo Elliott, VP and global innovation evangelist at SAP, and Neda Tabatabaie, Vice President, Business Analytics & Technology at San Jose Sharks, discuss why it’s essential to make customer data a priority. Neda shares how their data-driven strategy has improved the marketing and fan experiences
Tamara McCleary, CEO of Thulium, Prof. Dr. Norbert Frey, medical director of the Department of Cardiology, Angiology, and Pneumology at Heidelberg University Hospital, and Michael Byczkowski, global VP and head of Healthcare Industry at SAP, discuss how technology is driving medical data management and healthcare logistics.
Tamara McCleary, CEO of Thulium, meets with Daniel Göhlen, CEO of Black Horse One, and Craig O’Shannessy, director of Brain Game Tennis, to discuss how technology and digital transformation improves the sporting experience for athletes and audiences.
Tamara McCleary, CEO of Thulium, sits down with Emmanuel Roland, chief digital and technology officer of Evernex, and Dr. Marcell Volmer, partner, and director of Boston Consulting Group, to discuss the new opportunities for digital transformation, innovation, growth, and sustainability.
Tamara McCleary, CEO of Thulium, welcomes Max Mueller, CEO of DAIMANI, and Kevin Jackson, CEO of GC GlobalNet, to discuss the digital transformation of customer experiences, and how technology makes that possible.
Tamara McCleary, CEO of Thulium, interviews Tom Mentens, HR transformation consultant at Flexso for People, and David Pierre, partner at Flexso Digital, to explore how AI improves HR functions, for applicants and companies alike
Tamara McCleary, CEO of Thulium, is joined by Oz Rodriguez, head of Product Go-to-Market Strategy at Lloyd's Register, and Dr. Ganapathi Pulipaka, chief data scientist and technical lead at Accenture, to discuss the benefits of proactive, platform-based risk mitigation.
Tamara McCleary, CEO of Thulium, talks to Inge Opreel, Directiemanager ICT at FARYS, and Kevin De Wilde, project manager at Capgemini, about how technology and sustainability are driving impactful innovations.
Charlie Davies, strategic growth manager at Costain Group PLC, and Richard Benson, director of Intelligent Technologies for SAP at Deloitte, examine why uniting data improves visibility and decision-making.
Tamara McCleary, CEO of Thulium, Achim Löbke, head of Architecture and Optimization at Uniper; László Gergely, international project manager at Uniper; and Dr. Mark van Rijmenam, founder of Mavin, discuss automation and its ability to speed innovation.
Tamara McCleary, CEO of Thulium, brings together Mike Cook, PhD, IIoT collaboration manager at Endress+Hauser Digital Solutions, and Theodora Lau, founder of Unconventional Ventures, to examine the role of necessity and data in facilitating change.
Tamara McCleary, CEO of Thulium, welcomes Mustafa Mustafa, senior director of Analytics and Technical Shared Service, at Ferrara, and Cyril Coste, founder and executive coach at Digital and Growth, to explore the meaning and value of real-time customer insights
Realizing Renewable and Sustainable Solutions: Improving ROI while protecting the environment. Today’s Triple Bottom Line puts people, profits and the planet on equal footing. Listen as Hanno Schoklitsch, CEO at Kaiserwetter, Professor Sally Eaves, CEO of Aspirational Futures and host Tamara McCleary, CEO of Thulium discuss what it means for companies to embrace renewables and sustainability as a means to growth and success in the future.
Standardization and automation on Intelligent ERP can boost your business· bottom line · if you can make the case to your entire organization. This episode, our experts focus on the practical process of rolling out these types of changes.
Tamara McCleary, CEO of Thulium, hosts Jason Taylor, VP of Global Digital and Innovation at Gates Corporation; Nathan Williams, practice director of SAP Platform Technologies at NIMBL; and Chuck Martin from Net Future Institute, for a discussion about sparking innovation and improving business visibility.
Human Resources is all about helping employees feel connected, supported, empowered and engaged. When your home is also your office, and the news is getting more stressful every day, all of the above can be a tall order. Our expert guests discuss how HR must evolve to support employees in the new “normal.”
Spend management and procurement were deeply affected by the global pandemic. Our guests explore how intelligent spend management can redefine these roles for a vibrant and thriving future.
Employee experience is a crucial component of a successful business, and one that’s under the spotlight in our current work-from-home world. Our expert guests examine how to boost engagement and provide great employee experiences now and in the future.
With intelligent ERP as a foundation, businesses can use AI, machine learning and RPA to automate processes, increase efficiency, and focus workers on more valuable tasks. Our guests explore what automation means for the future of business, and the future of work.
Your organization is sitting on buried treasure. There are precious insights to be extracted from organizational data, and used to guide your business to new levels of profitability. This episode, our guests explore how you can find the buried treasure, extract and refine it, and put it to work for your business.
Businesses need an integrated, holistic vision of their operations to succeed in the digital age. Legacy ERP solutions can block communication, collaboration, and innovation. Guest experts Tim Crawford, Lisa Anderson, Eric Kavanagh and Tom Roberts explore how businesses can adopt--and make the most of--next-generation ERP.
Modern consumers demand a seamless communication experience across channels and devices. Businesses need a communication strategy — and the right tech to support it — to meet and exceed those expectations. The good news is, improving communication can boost your employee morale, your efficiency, and your profitability, too. Our guests explore the possibilities.
How can businesses use technology to transform the supply chain -- and why should they bother in the first place? Experts Ronald Van Loon and Richard Howells spin a story that ranges from a coffee shop in Seattle to a fishing boat in Indonesia and beyond.
The Internet of Things has the potential to revolutionize business. But realizing the full potential of IoT technology requires strategy, intelligence, and insight into the human impact of the tech. Amber Case outlines the principles that guide smart IoT strategy in this episode.
Visibility into the supply chain is crucial for businesses to improve efficiency, use data more effectively, and even identify new potential revenue streams. What technologies do businesses need to adopt to build an industry 4.0 supply chain? What do we stand to gain if we get it right? Expert Gary Mintchell shares his thoughts.
Business users today have specific needs for analytics insights, no matter which application they are using. This podcast discusses how modern customizable analytics solutions can provide those business insights at the fingertips of end users in all depar
Technology is enabling businesses to collect, store and synthesize ever more customer data. How can industry leaders use that data to enrich customer engagement and create more memorable customer experiences? And what role does the human touch play in increasingly automated customer service?
Most businesses have siloed departments that are pursuing digital transformation independently, creating “islands of innovation” throughout the enterprise. This episode discusses how to unify these efforts into a cohesive strategy to develop an intelligent enterprise.
This podcast discusses how artificial intelligence and machine learning technologies are augmenting and transforming analytics in simplifying access to critical information, surfacing previously unseen insights automatically and empowering business analysts to easily build complete and trustworthy predictions.