In this episode of Cyber Security Inside, Camille and Tom chat with Itay Yogev, GM of Artificial Intelligence at Intel IT. This conversation is part 1 of a 3 part series from AI Everywhere, an internal Intel initiative and conference which includes keynotes, tech talks, tutorials, and an AI expo. The conversation covers:
What is happening in artificial intelligence right now, and that it might be more developed than most people think.
Areas that AI is being used in, including quality improvement, sales assistants, and finding bugs.
Where AI is heading in the future in the workplace.
The ethics and privacy concerns on the minds of the people building the AI.
...and more. Don’t miss it!
The views and opinions expressed are those of the guests and author and do not necessarily reflect the official policy or position of Intel Corporation.
Here are some key takeaways:
AI is not something that is coming in the future in some science fiction setting. It is here now, helping solve problems, improve companies, and create algorithms.
Part of what AI is being used for at Intel is quality improvement, since being able to find bugs is so difficult and AI can help with that.
There are also AIs that are being developed to be sales assistants to help salespeople understand customer needs and be more accurate and efficient in doing that.
Future AI development could involve the judgment that machines can apply. Today that is pretty narrow in comparison to humans, when talking about problems we haven’t seen before.
A lot of goals for AI in the next few years involve measurable targets like finding a higher percentage of bugs, helping humans do their jobs better by improving efficiency, and things like that. And then some goals involve creativity and judgment.
For people who work in AI, privacy should be a huge part of their work. This group is ensuring they are not collecting any personal information and are careful about the information they collect and use.
Many people might think that AI is not really happening at the level that it is. But really, we are already using it in our homes and relying on it. By focusing it on specific tasks for the workplace, these groups are just expanding that idea. There is also some resistance to AI development, but a lot of that is dwindling. It is now about making sure that humans retain control in terms of both ethics and algorithms. They want to make it the right way.
One big reason resistance to AI has lessened? It works. It yields results. It can take away the mundane tasks that people don’t like to do, and can point people towards areas that are value-add. It allows people to focus on what really feels valuable. This is building trust so that development teams can work more closely together with the teams they are building the AIs for.
Some interesting quotes from today’s episode:
“I think for many people, AI is like a crystal ball. People think it’s either a hype or it can solve everything. But, like in many other cases of technology, we are somewhere in the middle.” - Itay Yogev
“What we know for sure is that in the next 3 to 5 years, we could make like a 10x bigger impact inside of Intel with AI in terms of relieving what we call the human bottleneck. By building smarter and smarter AI tools that are partnering with our engineers.” - Itay Yogev
“Privacy matters a lot. People that are in the AI field are aware of its power and what the future looks like. They really should care a lot about it. We are lucky to work in a company that has established a program that is ensuring an ethical AI.” - Itay Yogev
“I think 2 to 3 years back, there were a lot of concerns or even people resented or were struggling to accept the fact that AI is becoming a thing in the day-to-day life at the workplace. At home, it’s already happened to us - we are relying on that. But in the workplace, there was a lot of resistance to this change a few years back.” - Itay Yogev
“Now the challenge is becoming more on how much can I rely on these systems and solutions that are becoming more and more intrusive, and make sure that humans still retain a high degree of control on things that we want to control.” - Itay Yogev
“When it works over time and yields value, it creates an appetite for more.” - Itay Yogev on why resistance to AI has lessened