In part 2, moderated by former Partner Peter Mirus, three of Build’s experts lead a discussion about the challenges facing modern development/fundraising operations. We answer questions from the audience about development operations and technology challenges, and share insights and experience from our combined decades of experience in nonprofit strategy and constituent relationship management (CRM).

The Questions

1. I’m starting an individual giving program from the ground up. What should be my major focus points?
2. What are the potential pitfalls in selecting a new CRM system for my organization?
3. Our CRM seemed perfect during the sales pitch in but reality, there are a lot of workarounds that are taking up a lot of my time.
4. What’s the role of leadership and supporting good constituent relationship management practices?