In part 2 of this webinar, our experts will lead a discussion of why, to be successful with new software at your organization, technology must come last.

In this “Ask the Experts” webinar, we answer your questions on ways to create a sound process for software selection, before considering the specific technologies available to meet your organizational needs.

The Questions

1. How do we define the requirements for the software we need?
2. When is an RFP (Request for Proposal) or RFI (Request for Information) appropriate in a software selection?
3. System demos:
   (1) When should we let the vendors demo?
   (2) How do we ensure vendors show us what we need to see—not what they want to show us?
4. How can we make sure a vendor is giving us a realistic project estimate?
5. Any change involves a cost to the institution. How do you weigh the benefits vs cost? (E.g., retraining all users.)

The experts: David Deal, Kyle Haines, and Peter Mirus, co-founders of Build Consulting.