On this episode of the Moor Insights & Strategy Insider Podcast, hosts Patrick Moorhead and Melody Brue are joined by Chintan Mehta, Chief Information Officer and head of Digital Technology and Innovation for Wells Fargo. Their conversation covers:
- How the future health of a bank will depend on the ability to integrate disruptive technologies such as AI with an ecosystem of partners
- How to balance risk and regulatory protection with financial performance and heightened customer and investor expectations, particularly as it relates to AI
- Wells Fargo's approach to AI across ecosystems working with conventional and non-conventional players across the value chain
- The advantage of collaboration and partnership models that help expedite GTM and enhance CX, particularly as it relates to AI
- How to evolve an AI ecosystem, and how to do it at scale
- Wells Fargo's approach to responsible AI
This is a fascinating conversation you don't want to miss!