ET speaks with Chander Damodaran, MD & CTO – Cloud Engineering at Brillio. The discussion centers around how the Metaverse drives value for customer experience journeys and hyper-personalization, its role in physical banks, and digital banking and the security risks faced. The new technology requires policy and regulations, and this discussion was about understanding if the metaverse-focused privacy regulations being passed by countries and their governments address interactions and transactions happening in the metaverse