Roundup ‘13 - Devops and Culture Change Fully formatted shownotes can always be found at http://javaposse.com

Extra thanks to D.J. Hagberg for the excellent and complete show notes.

• Netflix "Freedom & Responsibility" - Every team can organize as they choose

• "Firemen" who get paged when system goes down. Sets best practices

• "Site Reliability Team" - sets best practices: deployment, monitoring, ...

• "Cloud Performance Team" - sets best practices for cloud performance

• Groovy

• Python

• Standarization: set up practices/tools such that choosing the "Standard" makes life easier

• Regulatory constraints (Sarbanes-Oxley, PCI DSS)

• Communication with Devops: Build, Deploy, Release

• Documentation: in many cases, auditors are happy with scripts

• tl;dr

• Adrian Cockcroft - InfoQ, YouTube, @adrianco

• Opportunities for Ops to deploy systems, devs to assist & learn from Ops

• monitoringsucks

• Uptime and Availabitility - metrics

• Wake up the developer at 3am when they break things. Devs need to understand Operational Risk of changes

• PCI Compliance mitigation ideas

. Separate out the SOX/PCI regulated parts of application, pared down to most minimum possible

. Put those parts under separate accounts, machines, audit trails, etc.

• Metrics: what do you use to measure? Customer Happiness, Money, Loyalty? (Netflix: "movie start metric")

• Adobe Cloud Services

• Quicken cloud

• Twitter - measure sentiment (for consumer-facing/high-profile services)

• Automation: bite-size, recoverable pieces

• Eiffel design-by-contract concept: preconditions/postconditions

• Redefining the job of operations

• Executive sponsorship

• QA does the deployment through DevOps-provided tools

• Post-Mortem, military AAR, Incident Review, Agile Retrospective: have thresholds for Big Meetings vs small outages/rollbacks

• Metric: time to get new feature to the customer

• Self-directed improvement: Deming/Lean improvement cycles - Kaizen

• Visible Ops Handbook - Gene Kim

• The Phoenix Project (book) - Gene Kim

• business Case for improvements? What was cost of the last outage?

• Chase Manhattan - 3 day outage in 2010

• Every business in the future will be a software business

• Move developers into Ops teams - Google engineers get extra "hazard" pay/leather jacks - DevOps Culture Hacks

• Practices brought back from Ops to Dev

. JMX: Measure/Instrument all the things (esp. consumer facing)

. Vagrant/Opscode Chef/Puppet stack into Dev environment - exercise deployment on every Dev change.

• "Foreign Exchange" (hostage exchange?) program

• "Don't make customers modify XML Files"

• Static Config to Files. Stays the same for release.

• Dynamic Config - looked up from service - Archaius - Netflix

• Feature Switches/Feature Flags - Etsy

. Enable/disable features & settings at runtime

. Hierarchical/tagged/scoped configurations

. Use config changes for rollback

Thanks * Libsyn.com - http://www.libsyn.com - for hosting and bandwidth * Feedburner.com - http://www.feedburner.com - for feed redirect * Kirsty Doherty, Amy Ehmann for Java Posse artwork * Theme Music:

• Opening - "Java" the parody song Copyright 1997 Broken Records and Marjorie Music Publ. (BMI),

• written and performed by Loose Bruce Kerr of the Dr. Demento Show and Sun Microsystems attorney.

• Based on the WWI popular song, "Ja-da." Ukelele style on the recording taught to Bruce by his dad.

• Re-produced with kind permission from "Loose" Bruce Kerr - http://loosebrucekerr.libsyn.com http://www.youtube.com/watch?v=TAX0gJt-aZg

• Closing - Juan Carlos Jimenez - In the House (Intro No. 1)

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The Java Posse consists of Tor Norbye, Carl Quinn, Chet Haase and Dick Wall