The Department of Veterans Affairs’ Innovation Unit brings novel solutions in health care to help save veterans and the VA time and money through low- to no-cost pilots.

This includes pilots like Care Centra, an AI personalized health coach, that uses machine learning to track behaviors and nudge veterans to follow better health outcomes and reduce the number of in-person visits.

The unit’s Deputy Director Sarah MacDawutey discusses these pilots, how the unit works across the enterprise to test solutions in emerging technology like AI before they are deployed at scale and how she sees them benefitting veterans.