The Department of Veterans Affairs' Office of the Inspector General serves as the agency's internal watchdog, and leaders are leveraging technology to improve oversight.

The office's CIO Lance Jenkinson discussed how the OIG is using AI to strengthen oversight, improve operational efficiency and ensure the agency's IT systems meet security and compliance requirements.

Jenkinson also discussed why strong governance, clear policies and thoughtful implementation are essential to maximizing AI's benefits while mitigating potential risks.