Jay is a Hall of Fame Speaker, a New York Times best-selling author, and the most inspirational expert on Marketing, Customer Experience, and Customer Service.
Jay is also the President of Convince & Convert, a consulting firm that works with the world’s most iconic brands -- like The United Nations, 3M, and Hilton -- to gain and keep more customers.
If you’re looking to clone your customers and create a customer experience that keeps them coming back for more, you’ll definitely want to give this episode a listen.
Show notes and episode transcript at contentheroes.com/39
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