In part two of our series on replacing state legacy systems, Paul Gorman, a former CIO for two state agencies, is joined once again with Terri Jones who has previously directed IT efforts for a large housing finance and community development agency and currently serves as an Enterprise Advisor at Hyland Software. Together, Paul and Terri continue the conversation of replacing legacy systems with a focus on legacy document management systems (DMS).
Listen in as Paul and Terri discuss what governments can do when your “whizz-bang” amazing document system hasn't aged well, including:
* Pain points that prompt replacement