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Topics: * This week we are excited to be joined by Jason Dettbarn, the founder and CEO of Addigy. * Dates for The Addigy User Summit have been booked for February, 2022: https://addigy.com/event/addigy-user-summit-2020/ * Throughout the pandemic, they started seeing more VPN and remote control technology being put into use in order to manage devices. * COVID forced the whole IT industry to improve, since everything had to be done remotely. * Jason explains how the pandemic has actually effected his business positively. * Take a European summer this summer authorized by Jason Dettbarn. * Sam and Jerry think Joe’s been on a break for the past three years. * Joe thanks Jason for the great product he’s created, specifically Addigy LiveDesktop while he does one of his famous remote migrations. * Additional remote control capabilities will be announced at their Innovation Summit. * Join Addigy for their Innovation Summit on June 15! https://addigy.com/innovate2021/ * Quick Tip for Addigy users: Joe has a URL on his site for users to enroll into Addigy on the fly to allow management when they need it. * Addigy will be adding variables to their Custom Facts in an upcoming update. * Custom criteria will be added to allow auto assigning devices to a particular policy. * Addigy is the only multi tenancy solution to allow Single Sign-On for Mac. * Apps & Books deployment is now available in Self Service. * Thomas Reed from Malwarebytes will be joining the security panel of the Innovation Summit. * Addigy places a big value on community. * The Custom Fact feature allows you to report custom criteria about a computer that isn’t built into Addigy. * The community aspect is what allowed such a quick remediation of Silver Sparrow. * “Day zero” support is already too late. Jason explains how Addigy prepares. * The Command Control Power crew had their own Addigy Summit. * Use all of the features available to you when installing Addigy. * Addigy Certified Expert, Addigy Certified Associate certifications are available from Addigy:
https://addigy.com/training/ * Joe talks about maintaining software updates using Addigy. * Content caching is a feature that will explored in the near future. * Jerry has a theory about kernel panic alerts he has seen from some of his users. * Don’t forget about the Addigy Innovate Summit on June 15th!
https://addigy.com/innovate2021/