Topics: All roads lead to automated support…

  • Someone tried to hustle Jerry and he exacts revenge.
  • Scammers get scammed.
  • Is the warrantee on your car expiring?
  • Jerry felt like a hero after fixing a client’s difficult 2013 mac. Hint, it had to do with /private/tmp
  • Should we officially not recommend hardware updates for 2013 iMac computers since they cannot run Big Sur?
  • Joe praises Addigy for their new feature “Addigy Live Desktop” and talks about how useful this tool can be.
  • He shares a very helpful tip that solved the common problem of getting stuck while trying to restore from a Time Machine backup with Synology.
  • Sam ends up in a familiar situation with a client who just won’t listen to him and ended up getting themselves into a difficult situation when network equipment fails.
  • The group shares ideas to help Sams issues with a problem client.
  • What do you do if you have a client who won’t take your security advice and they can possibly get themselves into trouble?
  • Jerry has a client who likes to mess around with the Unifi gateway.
  • He has a Pro Tip for managing the date/time on a UniFi Gateway via SSH.
    admin@ubnt:~$ set date ntp 0.ubnt.pool.ntp.org
  • Sam hopes Joe finds honest work someday.