Key Takeaways:

  1. Thank you page survey: Find out why this should be a part of every website that processes sales, subscriptions or registrations of any kind.
  2. What almost kept you from buying today?: In this episode, learn what’s more effective than Net Promoter scores or pre-sale feedback queries.
  3. “Liking” In Action: Learn from Curtis when the best time to ask someone to do something is.
  4. Data Tools: Find out which tools to use that allow you to be more creative, all while gathering data to be effective.

Resources and Links Discussed:

  • Follow Curtis on Twitter - @curtis_morris
  • Follow Brian on Twitter - @bmassey
  • Learn more about the tools mentioned - Qualaroo, Zapier, Salesforce, IBM Watson, HotJar, and SessionCam.
  • Learn more about Conversion Sciences