How to get the feedback you need

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here: https://www.surveymonkey.co.uk/r/N72QP67

If someone isn’t sharing feedback with you as often as you’d like, it could be because: 1. They don’t know how important it is to you; 2. They don’t recognise what to share; or 3. They’re apprehensive about sharing.

These can be addressed by:

(1) Explicitly requesting the feedback you want from them; not just encouraging it.

(2) Help someone formulate more useful feedback for you by: - Telling them the strengths and development areas that you’re most interested in shaping. - Letting them know what tasks or activities you’d most like them to consider. - Asking them to keep a live record of observations with what you did or what you said that they liked or wish you’d done differently. - Sharing an example of feedback you’ve received in the past which was particularly helpful for you. - Sharing a feedback model for delivering feedback which you and they might both find helpful.

(3) Reassuring them by: - Fostering a supportive, open environment which builds their confidence. - Appearing accessible and receptive to feedback. - Not putting them on the spot and affording them time to prepare. - Demonstrating that you will fully consider or action what they have to share with you. - Making clear you won’t hold it against them if they criticise you.

Your task for today is to spend 5 minutes identifying why you might not be receiving the feedback you need from someone in particular and then engage them to see if you can address this.