We start to look at COMMUNICATIONS UPWARDS. Asking why is it so important? This takes in a historical diversion to the Middle Ages and Industrial Revolution. It is the first session that has needed more than one part. In Part 2, to follow, we go on to discuss the conduct risk aspect of COMMUNICATIONS UPWARDS.

There are six chapters in the conduct risk dashboard ... here is chapter 5 ... COMMUNICATIONS UPWARD.

The programme develops research that went into writing 'Ensuring General Wisdom' a handbook for Executives, Non-Executives and Trustees:

Ensuring General Wisdom - J A Sutherland - paperback and Kindle