In every service business, there's a running joke that someone likes that's usually somehting along the lines of "this job would be great if it weren't for all the customers!" (cue laugh track and uproarious applause), well, the boys have not shied away from talking about the difficult sides of running a shop like ours. We've got episodes about handling negative Yelp reviews, customers too intoxicated to float, and even what to do when it's time to 86 a problematic client.